Documentation Leadership & Technical Writing Manager Jobs

Direct message the job poster from Department for Transport (DfT), United Kingdom Eleri Joseph Eleri Joseph Recruitment Marketing Partner at Department for Transport (DfT), United Kingdom 476183 Senior Content DesignerDepartment for TransportApply before 11:55 pm on Sunday 6th September 2026📍 Location: Birmingham, Hastings, Leeds, Swansea (This role is suitable for hybrid working)💷 Salary: £44,241 - A Civil Service Pension with an employer contribution of 28.97%🕘️ Contract Type: Permanent – Flexible working, Full-time, Job share, Part-time🏆️ Available Positions: 1Join the Department for Transport's Content Design Team and help create content that makes government services simpler, clearer and more accessible for everyone. As a Senior Content Designer, you will play a lead role in shaping user-centred digital services and GOV.UK content, ensuring people can find and use the information they need quickly and easily.Working as part of a multidisciplinary team, you will use research, data and user insight to design, write, edit and continually improve content across a range of digital products and services. You will collaborate closely with policy colleagues, service designers, user researchers, legal teams, AI and communications professionals to understand complex topics and turn them into clear, accessible content that meets user needs.Top Responsibilitiesproject managing publishing requests from initial advice to officials to the delivery of high-quality content and services on time and on budgetcollaborating with internal policy, comms and service design teams to understand their needs, pair write content and mark-up content to meet tight deadlinesproviding advice on the best ways to ensure that content and services are accessible and usablebuilding relationships across the department to increase focus on meeting user needs, improve compliance with accessibility regulations and promote early engagement with content designersFor more information on the role and responsibilities please see the full job advert on CS Jobs using the link provided.Benefitsemployer pension contribution of 28.97% of your salary – read more about Civil Service Pension contribution rates25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave)8 Bank Holidays plus an additional Privilege Day to mark the King’s birthdayaccess to the staff discount portalexcellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etcjoining a diverse and inclusive workforce with a range of staff communities to support all our colleagues24-hour Employee Assistance Programme providing free confidential help and advice for staffflexible working options where we encourage a great work-life balanceAbout YouTo be successful in this role you will need to have the following experience:expert content writing, editing and proofreading skills, including a strong command of grammar, spelling, punctuation and tone of voiceproven ability to translate complex information into plain English that meets user needsdemonstrable experience of applying and championing content standards, accessibility requirements and editorial style guidespractical experience of using evidence, research and analytics to improve contentmember of, or willing to join, the Content Design Academy and complete the learning content design packageunderstand, or be willing to learn, agile working practicesHow to Apply👉 Read the full description and apply here: https://bit.ly/4gHb2aXThis vacancy closes at 23:55 on Sunday 6th September 2026 Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design and Information Technology Industries Government Administration

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for UK. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Register Here!Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences.Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team.Named GP Bullhound’s Top 100 Next Unicorn list, 2025 Great Place to Work certified. Visionary in 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies. ranked 3rd in Flexa's 2026 Most Flexible Companies, We’re growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading.About The RoleAs a Technical Writer at Camunda, you'll be embedded within product teams, taking full ownership of documentation for key areas of our platform. You'll work side-by-side with engineers, product managers, and designers to ensure our documentation is clear, accurate, and closely aligned with the product experience. This is a hands-on role where you'll become a subject matter expert, directly shaping the developer journey through high-impact content across the Camunda platform. Beyond content, you'll help maintain and configure the infrastructure that keeps our documentation running smoothly. You'll join a collaborative, mission-driven team focused on helping developers become productive with Camunda technologies quickly and joyfully. Developers with technical writing experience are encouraged to apply.What You’ll Be DoingOwn and drive the documentation for one or more product areas, acting as the embedded technical writer within the corresponding product teams.Work closely with engineers, product managers, and designers to stay deeply informed about the product roadmap and ensure documentation is accurate, timely, and aligned with feature development.Become a subject matter expert in your assigned product areas, developing hands-on experience with Camunda products to create documentation that reflects real-world usage and developer needs.Lead documentation efforts from concept through to release, including planning, writing, reviewing, and maintaining content that empowers developers to succeed with Camunda technologies.Advocate for documentation as a critical part of the user experience, bringing the user’s perspective into product discussions and influencing design and implementation where appropriate.Continuously improve the structure, clarity, and completeness of the documentation based on analytics, user feedback, and your own insights.Collaborate with other writers and the broader Documentation team to share best practices, contribute to team goals, and evolve our documentation tooling and standards.Help maintain and improve our documentation site's technical infrastructure, including build tooling, deployment pipelines, and Docusaurus platform configuration, to keep publishing fast, reliable, and scalable.What You Bring3+ years of technical writing experience and a strong portfolio of developer-focused content such as user guides, installation guides, API references, tutorials, and technical blog posts.Hands-on experience with Java, Kubernetes, Helm, Docker, and related technologies, and a proven ability to deeply understand, use, and test complex technical products (ideally with Camunda 8 or similar products).Experience with writing about on-premise software installation or other technical environments, as well as SaaS and software documentation.Proven ability to tailor content for diverse audiences and technical backgrounds, including software engineers, application developers, business analysts, and process owners.Experience with docs-as-code workflows and documentation frameworks such as Docusaurus, and using AI, Git, and Markdown in a developer-centric environment.Ability and/or willingness to use our productNice-to-havesExperience maintaining, configuring, and extending documentation site infrastructure and deployment pipelines, preferably using Docusaurus.Software engineering experience, or proficiency with one or more programming languages.Comfortable iterating on an existing technical writing style guide and advocating for its cross-functional use.This role is an existing vacancy#C1 #USEASTCompensationWhat We Have to Offer:We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition.The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth:United States: $102,300.00 to $164,900.00United Kingdom: £64,200.00 to £105,600.00Singapore: S$127,000.00 to S$190,500.00Canada: C$108,600.00 to C$178,600.00If you’re based elsewhere, you’ll be hired via Remote.com (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview.Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP).Benefits & PerksWe invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable.Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it.In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi.Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027.Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide!AI in our hiring process: Camunda may use AI tools to aid the screening of applications and during the interview process. You can learn more here”Everyone is welcome at Camunda” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application!Come join us and be part of Camunda’s incredible journey: Make an impact at a pivotal moment in our story!Please be aware that scammers may impersonate Camunda by reaching out about job opportunities. Camunda will only contact candidates from an email address ending in @camunda.com. We will never ask candidates for bank account details, checks, payment, or other sensitive financial information as part of our hiring process. If you receive a suspicious message, please do not respond, click any links, or share personal information.Note for recruiting and placement agencies: Camunda does not accept unsolicited agency resumes. Please do not forward resumes to our careers site, employees, or any other Camunda contact unless we have specifically engaged your firm for that search. Camunda will not pay fees related to unsolicited resumes. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

IntroductionA career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.Your Role And Responsibilities Lead the development, strategy, and governance of the learning curriculum for the telecom account Define instructional standards, templates, and methodologies for the design team Oversee the end‑to‑end design of courses, learning paths, and certification programs Work with operations, training delivery, quality, and client teams to identify learning needs Manage instructional designers and eLearning developers, assigning workload and project priorities Ensure training content aligns with operational goals, performance gaps, and telecom policies Review and approve course designs, storyboards, scripts, and assessments Track curriculum performance and recommend improvements using data and learner feedback Ensure training meets compliance, regulatory, and brand requirements Provide executive‑level updates on curriculum roadmap, progress, and risksPreferred EducationBachelor's DegreeRequired Technical And Professional ExpertiseEducational Qualifications Include: Required BA/BS degree in Instructional Design, Education, Communications, or related fieldPreferred Master’s degree in Instructional Design, Adult Learning, or similar Industry certifications (e.g., ATD, CPTD, APTD, curriculum design certifications)Job Skills And Behaviors IncludeRequired Minimum Skills: Strong leadership and project management abilities Advanced knowledge of instructional design methodology (ADDIE, SAM, Bloom’s Taxonomy) Excellent written communication and content‑development skills Effective interpersonal, facilitation, and stakeholder‑management abilities Strong analytical, planning, and organizational skills Expert PC skills (Word, PowerPoint, Excel) and experience with authoring toolsPreferred Behaviors Independent, innovative, and strategic thinker Strong attention to detail and quality Comfortable working in fast‑paced environments with shifting priorities Collaborative and able to build strong cross‑functional relationshipsPreferred Experience Telecom learning development or contact center training experience Experience managing large curriculum builds or complex learning programsb families or progression paths Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries IT Services and IT Consulting

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Philippines. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Philippines. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Job DescriptionMake your mark by shaping how customer service teams learn and perform. Join a collaborative team that builds practical, engaging learning experiences that support performance and career growth. Bring your expertise in instructional design to create training that is clear, consistent, and easy to apply on the job. If you enjoy partnering with subject matter experts and turning complex topics into simple, usable content, this role is for you.Job SummaryAs an Instructional Designer within Chase Travel Learning, you will design, develop, and improve training experiences that help customer service advisors deliver excellent support. You will partner with leaders and subject matter experts to identify learning needs and translate them into effective learning solutions. You will create content across multiple formats and ensure materials are accurate, consistent, and ready for deployment. You will use feedback and performance insights to continuously improve learning effectiveness and learner experience.Job ResponsibilitiesPartner with stakeholders to identify training needs and performance gapsDesign engaging learning experiences across e-learning, instructor-led training, job aids, and assessmentsDevelop training materials that are accurate, clear, and aligned to business processes and policy updatesFacilitate train-the-trainer sessions to support consistent delivery and adoptionManage multiple development projects simultaneously and deliver to agreed timelinesEvaluate learning effectiveness using feedback and performance indicators and implement improvementsRequired Qualifications, Capabilities, And SkillsBachelor's degree in Instructional Design, Education, or a related fieldMust have at least 3 years of instructional design experience creating training for customer-facing service teams (e.g., contact centers)Experience developing e-learning and instructor-led training materials, including job aids and assessmentsProficiency with learning management systems and common e-learning authoring toolsStrong written and verbal communication skills with the ability to partner effectively with diverse stakeholdersAbility to work on a night shift schedulePreferred Qualifications, Capabilities, And SkillsExperience supporting travel-related products or servicesExperience applying project management practices to manage scope, timelines, and dependenciesABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About The TeamcxLoyalty is a leading provider of loyalty technology services with rewards content in relevant categories including travel, gift cards and merchandise and world-class personalized customer experience. As a leading provider of loyalty technology solutions, we have more than 40 years of experience designing, administering and fulfilling market-leading loyalty programs for our respected clients and their customers. We increase customer lifetime value by making each experience personal and inspire consumers to spend, grow and advocate.An entrepreneurial spirit, along with the energy and commitment of our employees, is the cornerstone of our success. We provide the tools to manage and positively impact all aspects of your well-being so that you can be more fulfilled, more engaged, and more productive. We're solving the industry's most interesting problems with its brightest talent, at a scale where everyone feels connected. Our quest to acquire and develop world-class talent is ongoing. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Education and Training Industries Financial Services

DescriptionAI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now. Do you want to be a part of it? Then read on!The Senior Training Specialist provides an exceptional learning experience, facilitating blended learning for the AGI-DS org. The role requires the ability to support planning, scheduling, coordination and execution of end-to-end training. The Senior Training Specialist will work closely with the Training Manager to track and drive completion of training reporting and task completion through the Learning Management System (LMS), and support Training Specialists to do the same. Senior Training Specialists also work to identify areas of improvement at a site level and to drive innovation within training approaches, with the goal to scale these innovations to the wider, global network.Key job responsibilities Facilitate classroom training following the approved curriculum. Actively work to maintain theoretical proficiency in assigned trainings. Maintain expertise in their current role by staying current on tools, process, procedures, and training techniques. Manage the classroom to ensure an organized and productive learning environment for all trainees. Evaluate trainee performance on a daily basis to identify opportunity areas and help improve performance accordingly. Ensure trainee success by providing coaching & feedback during training and providing feedback to Training Manager on trainee engagement and performance. Share batch-related observations with the respective Training Manager so that they can take corrective action. Manage relevant tasks within the Learning Management System (LMS), such as enrolment and scheduling of learners & trainings, and troubleshoot any implementation issues. Publish training reports as per the agreed standard/template. Collect the feedback on the effectiveness of the training programs/modules/content through training surveys, ongoing observations or while taking the course(s) and shares it with the relevant stakeholders. Communicate with the relevant stakeholders on the progress and needs of ongoing trainings. Develop, maintain and document new processes to continuously improve training across the network. Support the Training Manager with delegated tasks to drive training delivery across the team.Basic Qualifications Bachelor's degree in a relevant field or equivalent work experience Speak, write, and read fluently in German and English at C1 level or above Experience in a training role, including technical training, or a mix of training, performance management and coaching/mentoring, or experience planning Experience developing and implementing training programs Proficiency in English verbal and written skills Communication skills for the purpose of knowledge transfer and skill development, including explaining technical topics to novices and collaborating with subject matter experts and managers Excellent collaboration, coordination and organisation skills Experience with one-to-many and one-to-one communication skills in both classroom and tutorial settings Knowledge of adult learning and training practices Experience working with remote teams Competent user of Microsoft Office tools (Word, Excel and PowerPoint) Experience leading and coordinating within a group of peers Continuous improvement skillsPreferred Qualifications Demonstrated working knowledge of eLearning development tools such as Captivate, Articulate Studio/Storyline, Camtasia, Adobe Photoshop/Illustrator, or Flash Ability to use multiple learning methods and link appropriate methods with subject matter Experience working with a globally-distributed management organizationAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company - Amazon Development Center (Netherlands) B.V. - C80Job ID: A10504681 Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries Software Development

OverviewWELCOME TO SITAAt SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.Are you ready to love your job?The adventure begins right here, with you, at SITA.PURPOSEAs a Technical Writer in the Design and Engineering team, you contribute to the development and delivery of innovative self-service products used by passengers at airports around the world. You work on real-world engineering challenges, creating clear technical documentation and training materials across multiple phases of the product lifecycle.Reporting to a Senior Product Manager, you work within the Passengers at Airports division, collaborating closely with engineering, product, manufacturing, service, and regulatory teams to help deliver high-quality, reliable, safe, and maintainable products to the global aviation industry.What you doWork closely with mechanical, electrical, regulatory, manufacturing, product, service, and support teams to translate complex engineering information into practical documentation and training content. Validate procedures directly on prototypes and production-representative units to ensure instructions are accurate, safe, and usable in real-world environments.Develop and maintain clear technical documentation, including installation guides, maintenance manuals, technical specifications, service bulletins, FAQs, and knowledge-based content.Create practical procedures for installation, troubleshooting, component replacement, upgrades, repairs, and product retrofits.Produce supporting visual and training content, such as technical diagrams, illustrations, annotated photographs, presentations, and instructional videos.Gather, verify, and refine technical information from engineering designs, component data, bills of materials, prototypes, test units, and subject-matter experts.Collaborate with engineering, manufacturing, product, regulatory, service, support, and customer-facing teams to ensure documentation is accurate, practical, and aligned with product needs.Validate procedures hands-on using prototypes or production-representative units, ensuring instructions are safe, complete, and easy to follow.Support documentation needed for product safety, regulatory approvals, global market access, design reviews, customer discussions, and engineering updates.Manage document reviews, approvals, revisions, publication, traceability, version control, and updates linked to product changes or feedback.QualificationsABOUT YOUR SKILLSExperience in technical writing, engineering documentation, service documentation, or product training.Ability to translate complex engineering or product information into clear, structured, and easy-to-follow content.Good understanding of hardware, mechanical, electrical, or electromechanical products, assemblies, interfaces, and service procedures.Experience creating installation, maintenance, troubleshooting, upgrade, repair, visual instruction, or training content.Confidence working with engineering drawings, component data, bills of materials, prototypes, technical specifications, and subject-matter experts.Ability to create or support technical diagrams, illustrations, annotated photographs, and instructional videos.Strong attention to technical accuracy, detail, document control, version management, and review workflows.Comfortable working hands-on with prototypes, evolving product designs, and changing priorities.Strong collaboration skills, with the ability to work across engineering, product, manufacturing, regulatory, service, and customer-facing teams.Excellent written and spoken English.Education & QualificationsBachelor’s degree or equivalent qualification in technical communication, engineering, industrial design, multimedia, or a related discipline.Professional certification in technical communication, instructional design, product training, or multimedia production is an advantage.Experience with regulated products, certification-related documentation, accessibility, safety, or compliance documentation is an advantage.Additional languages are an advantage.What We OfferWe're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs)⏰ Flex Day: Make your workday suit your life and plans.🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.🚀 Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.Salary / Compensation NoteHidden (-999) Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Direct message the job poster from Exact Cindy Bons Cindy Bons Als Technical Writer – AI Knowledge & Content creëer en onderhoud je productkennis die dagelijks wordt gebruikt door duizenden Exact-klanten. Jouw werk helpt klanten snel en zelfstandig antwoorden te vinden op hun vragen. Je vertaalt complexe softwarefunctionaliteit naar duidelijke, betrouwbare en goed gestructureerde content die via verschillende kanalen beschikbaar wordt gemaakt.Jouw content vormt de belangrijkste bron voor onze Support Agent, die op basis van deze informatie antwoorden geeft op klantvragen. Ook schrijf je content voor release notes, e-mails en in-product messaging.Bij Exact krijg je de ruimte om initiatief te nemen en ideeën echt tot leven te brengen. Hoe jouw carrière eruitziet? Dat bepaal je zelf. Met 2.000 ondernemende collega's om je heen en volop groeikansen ligt de weg open. Klaar om jouw volgende stap te zetten?Dit = de baan die jij ambieert Als Technical Writer – AI Knowledge & Content in het Product Learning & Enablement-team heb je een passie voor duidelijke, betrouwbare en goed gestructureerde productkennis. In deze rol ligt de focus op onze Nederlandse producten en klanten. Je schrijft daarom voornamelijk Nederlandstalige content voor verschillende kanalen, waaronder documentatie, release notes, e-mails en in-product messaging.Je schrijft, structureert, analyseert en verbetert content op basis van klantvragen, gebruikersgedrag, feedback en data. Daarbij houd je niet alleen rekening met wat klanten nodig hebben, maar zorg je er ook voor dat content logisch en consistent is opgebouwd, zodat onze Support Agent deze informatie effectief kan gebruiken als bron voor antwoorden.Je belangrijkste taken en verantwoordelijkheden zijn: Schrijven en onderhouden van voornamelijk Nederlandstalige content voor onze Nederlandse productportfolio en doelgroep;Vertalen van complexe softwarefunctionaliteit naar duidelijke, begrijpelijke en herbruikbare content;Creëren en onderhouden van content voor verschillende kanalen, als bron voor de Support Agent, release notes, e-mails en in-product messaging;Zorgen dat productinformatie feitelijk juist, volledig, actueel en consistent is;Samenwerken met productexperts om complexe functionaliteit helder en klantgericht vast te leggen;Analyseren van klantvragen, zoekgedrag, feedback en gebruiksdata om content gericht te verbeteren;Signaleren waar kennis ontbreekt, verouderd is of onvoldoende aansluit op klantvragen;Structureren van content zodat klanten informatie makkelijk kunnen vinden en de Support Agent deze optimaal kan gebruiken als bron;Beoordelen en verbeteren van AI-gegenereerde antwoorden op juistheid, volledigheid, toon en bruikbaarheid;Experimenteren met nieuwe contentvormen, kennisstructuren en werkwijzen.Dit = jouw team Het Product Learning & Enablement-team is een hecht team bestaande uit Product Owners, technisch schrijvers, vertalers, instructional designers, learning specialisten en leads. We zijn gepassioneerd over het creëren van hoogwaardige content die onze klanten helpt succesvol te werken met Exact-software.De afgelopen tien jaar hebben we veel content ontwikkeld en veel geleerd over wat wel en niet werkt. Daarom onderzoeken we continu hoe we productkennis het beste kunnen vastleggen, structureren en beschikbaar maken voor klanten. Jouw content vormt de belangrijkste bron voor onze Support Agent, die op basis van deze informatie antwoorden geeft op klantvragen. Ook schrijf je content voor release notes, e-mails en in-product messaging.We staan bekend om onze klantgerichtheid, creatieve ideeën en vlotte samenwerking. Om hulp vragen wanneer nodig en hulp bieden wanneer mogelijk zit in ons DNA. We werken met SCRUM om ons werk te plannen en te prioriteren. Onze brontaal is Engels en onze vertalers vertalen onze content naar het Nederlands, Vlaams, Frans en Duits voor specifieke producten.Dit = wat je krijgtEen concurrerend salaris op basis van je ervaringVakantiegeld en een dertiende maand27 vakantiedagen, plus één extra dag voor elk jaar bij Exact (tot maximaal 5 extra dagen)3 Giving Back-dagen om vrijwilligerswerk te doen bij een goed doel naar keuzeThuiswerkvoorzieningenMogelijkheid om hybride te werkenOver Exact Exact ontwikkelt cloud software voor kleine en middelgrote bedrijven en hun accountants. De producten automatiseren bedrijfsprocessen: denk aan financiële en HR-processen. Maar ook aan specifieke ERP-oplossingen voor handel, productie, projecten en bouw. Dat levert niet alleen tijdwinst op, maar ook inzicht. Zo kunnen klanten efficiënt werken, onderbouwde beslissingen nemen en verder groeien. Inmiddels vertrouwen ruim 675.000 bedrijven, voornamelijk in Nederland, België en Duitsland, op Exact's software.Exact is in 1984 opgericht in Delft, waar het hoofdkantoor nog altijd gevestigd is. Dagelijks werken ruim 2.000 ambitieuze professionals aan innovatie. Verantwoord ondernemen, met respect voor elkaar, het milieu en de samenleving staat daarbij centraal. Meer informatie: www.exact.nl. Show more Show less Seniority level Associate Employment type Full-time Job function Writing/Editing and Product Management Industries Software Development

Data Science Expert – AI Content SpecialistAbout The RoleWhat if your data science expertise could directly shape how the world's most advanced AI models reason, code, and solve problems? At Alignerr, we partner with leading AI research labs to train and improve cutting-edge language models — and we need sharp data scientists to help us do it.This is a fully remote, flexible contract role where your domain knowledge becomes the benchmark. You'll design hard problems, build gold-standard solutions, and expose the blind spots in AI reasoning. No prior AI experience needed — just deep expertise in your field.Organization: AlignerrType: Hourly ContractLocation: RemoteCommitment: 10–40 hours/weekWhat You'll DoDesign Challenging Problems — Create advanced data science tasks spanning hyperparameter optimization, Bayesian inference, cross-validation strategies, dimensionality reduction, and moreBuild Ground-Truth Solutions — Author rigorous, step-by-step technical solutions including Python/R scripts, SQL queries, and mathematical derivations that serve as the definitive "correct" answerAudit AI-Generated Code — Evaluate AI outputs across libraries like Scikit-Learn, PyTorch, and TensorFlow for technical correctness, efficiency, and best practicesSharpen AI Reasoning — Identify logical flaws in AI outputs — such as data leakage, overfitting, or improper handling of imbalanced datasets — and provide structured feedback that improves how models thinkWho You AreHolds or is pursuing a Master's or PhD in Data Science, Statistics, Computer Science, or a quantitative field with strong data analysis emphasisDeep knowledge in one or more of: supervised/unsupervised learning, deep learning, big data technologies (Spark/Hadoop), or NLPAble to communicate complex algorithmic and statistical concepts clearly and precisely in writingHigh attention to detail — you catch errors in code syntax, mathematical notation, and statistical logicNo prior AI or annotation experience requiredNice to HaveExperience with data annotation, data quality assurance, or evaluation systemsFamiliarity with production-level data science workflows such as MLOps or CI/CD for modelsWhy Join UsWork directly with industry-leading AI models and top research labsFully remote and asynchronous — work when and where it suits youFreelance autonomy with meaningful, intellectually stimulating workContribute to AI development that has a real impact on how technology reasons about dataPotential for ongoing work and contract extension as new projects launch Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Engineering and Information Technology Industries Technology, Information and Internet

About The RoleWhat if your MBA-level expertise in finance, strategy, and operations could directly shape how AI advises the world's businesses and executives? We're looking for Business Administration specialists to challenge, evaluate, and train cutting-edge AI models — ensuring they think, reason, and communicate at a genuinely executive level.This is a fully remote, flexible contract role. No AI background needed — just deep business expertise and a sharp eye for rigorous analysis.Organization: AlignerrType: Hourly ContractLocation: RemoteCommitment: 10–40 hours/weekWhat You'll DoDesign Complex Business Challenges — Craft advanced case studies and quantitative problems across corporate finance, market entry strategy, supply chain operations, cap table modeling, and organizational behaviorAuthor Gold-Standard Solutions — Build rigorous, step-by-step responses featuring financial statements, DCF valuations, strategic frameworks (4Ps, 5Cs, Porter's Five Forces), and executive-grade rationales that serve as the benchmark for AI trainingAudit AI Business Reasoning — Evaluate AI-generated business plans, financial forecasts, and case analyses for logical consistency, mathematical accuracy, and adherence to professional standardsSharpen AI Thinking — Identify and document reasoning failures — miscalculated WACC, ignored sunk costs, flawed market sizing — and provide structured, actionable feedback that makes AI smarterWho You AreHolder of a Master of Business Administration (MBA) from an accredited institutionStrong foundational knowledge across at least two core disciplines: Finance, Marketing, Operations, or Strategic ManagementAble to synthesize complex data into clear, executive-style recommendations and written analysisExceptionally detail-oriented — you catch formula errors, logical gaps, and structural weaknesses others missComfortable working independently and asynchronously on your own scheduleNo prior AI or tech experience requiredNice to HavePrior experience in management consulting, investment banking, or corporate strategyBackground in data annotation, quality assurance, or evaluation systemsProficiency with data-driven decision tools such as Excel modeling, Tableau, or SQLExperience building or reviewing financial models, pitch decks, or strategic plansWhy Join UsWork directly with industry-leading AI research labs on frontier modelsFully remote and flexible — work when and where it suits youFreelance autonomy with the structure of meaningful, intellectually stimulating workEngage with challenging, high-level business problems that put your expertise to genuine usePotential for ongoing work and contract extension as new projects launch Show more Show less Seniority level Entry level Employment type Contract Job function Administrative Industries Technology, Information and Internet

Flexible working options to support your work-life balance Opportunities for professional development and free studyFull time, permanent, roles based in AUT’s City Campus, Auckland CBD Auckland University of Technology (AUT) is bold and unapologetically different, centred on students and grounded in Knowledge that Works driven by talented, progressive people. We are New Zealand’s newest university, ranked 5-stars by QS Universities 2025 and a place of opportunity where more than 26,000 students with talent and potential succeed, supported by a community of more than 4,000 staff based primarily across three Auckland campuses. Built on collaboration, shared purpose and the values of Pono (fact, truth, reality, integrity), Tika (acting accordingly, doing what is needed, ethical expression), and Aroha (empathy, care, compassion). AUT offers an innovative, forward-thinking environment where committed people work together to improve outcomes for students, communities, and the world.AUT recognises the importance of Te Tiriti, Māori and Pacific knowledge, leadership, and contribution across our university and is committed to creating environments where these communities can thrive. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.The Office of Learning, Teaching and Educational Design (LTED) is a central university service. The team supports strategic priorities in learning and teaching at AUT. Our philosophy is to support staff to do as much for themselves as they can, working as their partner in learning, offering them choice, encouraging their leadership, and modelling the AUT values of tika, pono and aroha.This is reflected in LTED’s whakatauki: Mā te huruhuru ka rere te manu | Adorn the bird with feathers so it may soar.The Opportunity | Te Whiwhinga mahiThese are full-time permanent positions. In this role you will cover a broad range of educational practice, which includes innovative pedagogy, curriculum development, assessment, digital learning, understanding of scholarship/pedagogical research. An understanding of Mātauranga Māori and/or Pacific pedagogies and strong cultural capability is highly desirable.Through a design-led process, you will work alongside academic staff teams to create authentic blended learning experiences, bringing evidence-based design principles into practice. You will play a vital role in supporting and managing various work strands and projects in your roleWhat we offer | Ngā āhuatanga kei a mātouAt AUT you’ll be part of a values-led university with a strong, caring culture, flexible working, generous annual leave and support to thrive in your role and career. We provide the tools, trust, recognition frameworks and cultural capability development programmes to help you make a meaningful contribution. Learn more about our competitive benefits tailored to all staffhttps://www.aut.ac.nz/about/careers-at-aut/working-at-aut/staff-benefits. https://www.aut.ac.nz/about/careers-at-aut/working-at-aut/staff-benefits About you | Ko wai koeIf you’re the kind of person who isn’t afraid to try new things, explore bold ideas and inject real energy and passion into the entire university experience - you’ll fit right in.To Be Successful In This Role, You Will HaveA postgraduate qualification in a relevant discipline area, or equivalent accreditation of standing At least four years’ experience in planning, designing, and developing educational approaches and implementing learning design methodologies which incorporate evidence-based pedagogies for face to face, blended, and online learning environments Experience creating, and working within, systematic learning design processes at scale, including managing multiple projects and associated milestones, within centrally coordinated learning design projects A proven track record of working with academics/specialists to achieve outcomes that meet project needs and align with the wider university directions Evidence of evidence-based approach for provisioning of a broad range of learning and teaching support activities including academic consultation, curriculum design and support for assessment design Proven experience of working on new course developments and/or programme-wide within a university Knowledge and skills in Mātauranga Māori and/or Pasific pedagogy, and experiences of supporting staff embedding these in learning and teaching context is highly desirable A commitment to equity, diversity and inclusion. Supportive of AUT’s Te Aronui journey (https://www.aut.ac.nz/about/maori/auts-commitment-to-Te-Tiriti-o-Waitangi). As a professional member of staff at AUT, you’ll help keep us moving forward. From improving our services and streamlining our systems to supporting the experiences of students and staff across our campuses. By working collaboratively, solving problems and driving practical improvements, you’ll play a vital role in helping us operate smoothly, raise our profile, and evolve what we do, every day.You will bring an open, engaging, and collaborative approach, with the flexibility to respond to changing requirements, and actively contribute to a positive and collegial environment. You will demonstrate cultural humility, awareness, and respect when engaging with indigenous peoples and culturally diverse communities. Experience supporting indigenous, equity, or inclusion focused initiatives is highly desirable.How to apply | Me pēhea te tuku tonoAlong with your CV, please submit a cover letter which a) explains why this role (and AUT) is of interest, and b) addresses how you feel you meet some, or all, of the key criteria listed above. Please note - all applications must be submitted through the online application process on AUT’s careers website. Further Information | Pārongo AnōStart Date: as soon as possible Salary Ranges | Ngā Utu: Learning Designer $93,000 to $106,000 | Senior Learning Designer $110,000 to $118,000 For further information: please contact Sally Eberhard (sally.eberhard@aut.ac.nz) Closing Date | Te rā aukati: 01 September at 10.30pmJob Reference | Tohutoro Mahi: 96379Full-time denotes 37.5 hours per week At AUT we strive to be a place where people love to work and learn. We are committed to te Tiriti, excellence and inclusivity and aspire to be the University of choice for Māori and Pacific communities. We welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs. Please note that all applications must be submitted through the online application process. For further information, please send us an enquiry here or call 921 9499. Please note we are happy to answer your questions but we do not accept applications by email. You will need to apply through the standard registration process. Nā tō rourou, nā taku rourou ka ora ai te iwi.With your food basket and my food basket, the people will thrive. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Higher Education

Mechanical Engineering Expert (AI Training)About The RoleWe're looking for mechanical engineering specialists to help train and evaluate cutting-edge AI models. Your deep technical knowledge will directly shape how AI understands and reasons through complex engineering problems — from fluid dynamics and thermodynamics to structural mechanics and beyond.This is a unique opportunity to apply your graduate-level expertise in a new and impactful domain, working alongside world-leading AI research teams — all on a fully flexible, remote schedule.Organization: AlignerrType: Hourly ContractLocation: RemoteCommitment: 10–40 hours/weekWhat You'll DoDesign Complex Engineering Problems — Craft advanced, multi-domain problems spanning FEA, heat transfer, kinematics, fluid dynamics, and material science that rigorously challenge AI reasoningAuthor Ground-Truth Solutions — Develop precise, step-by-step technical solutions that serve as benchmarks for AI learning and evaluationAudit AI-Generated Content — Review and evaluate AI outputs including CAD logic, thermodynamic proofs, and material specifications for technical accuracy, safety, and compliance with engineering standards (e.g., ASME, ISO)Refine AI Reasoning — Identify logical flaws such as incorrect force distributions, energy conservation violations, or unit errors, and provide structured feedback to improve model performanceWho You ArePursuing or holding a Master's or PhD in Mechanical Engineering, Aerospace Engineering, or a closely related fieldStrong foundational expertise in one or more core areas: solid mechanics, fluid mechanics, thermodynamics, CAD/CAM, or manufacturing processesAble to communicate complex physical concepts and mathematical reasoning clearly in written formHighly detail-oriented when reviewing derivations, unit conversions, and physical system constraintsNo prior AI experience required — if you know engineering, we'll handle the restNice to HaveExperience with data annotation, evaluation systems, or technical writingProficiency in engineering software such as SolidWorks, ANSYS, or MATLABFamiliarity with AI or language model evaluation workflowsWhy Join UsWork on genuinely cutting-edge AI projects with top research labs around the worldFully remote and flexible — work on your own schedule, from anywhereFreelance perks: autonomy, variety, and collaboration with a global expert communityApply your technical expertise to a high-impact, intellectually stimulating new domainPotential for ongoing work and contract extension Show more Show less Seniority level Entry level Employment type Contract Job function Engineering and Information Technology Industries Technology, Information and Internet

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for New Zealand. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Job description:About The RoleIn this role you will support the NZ High Volume Operations Engineering team by consolidating and updating technical engineering documentation, managing Engineering Change Documentation, supporting Continuous Improvement projects, and providing general support to the team.A willingness to learn and understand the manufacturing process is essential. You will collaborate with engineering colleagues and reviewing technical materials to build knowledge of our product technologies, manufacturing methods, and operating procedures. Your key objective will be to translate this information into clear, structured documentation that meets business and operational requirements.In addition to editing and reviewing technical documents, you will work with stakeholders to define technical specifications and determine publication content. You will also recommend appropriate formats including photos, sketches, and binding methods to ensure operating procedures, technologies, and production sequences are communicated effectively.About YouWe are looking for someone who has:A tertiary qualification or relevant industrial experienceStrong written and verbal communication skillsHigh attention to detail, with proficient literacy, numeracy, and computer skillsStrong problem-solving ability and intellectual curiosityThe ability to work autonomously while collaborating effectively within a teamGood technical understanding of moulding and assembly processesWorking With UsCare to join a supportive environment? Fisher & Paykel Healthcare foster an inclusive work environment founded on our culture of care and cooperation. Here you’ll have the trust and support to generate ideas, solve problems and do your best work, while enjoying some of our perks and benefits:Employee share purchase scheme Discretionary bi-annual Profit share Life, Critical illness and Income Protection Insurance Discounted Health Insurance Active Social clubs & community groups In-house training programs from external providers Purchasing privileges for Fisher & Paykel Healthcare School holiday programme subsidy Banking and Insurance discounts Free Parking Beautiful campus with green spaces Subsidised Café’s Annual Salary Review High rates of internal promotion Access to state-of-the-art facilities  About UsFisher & Paykel Healthcare is a world leader in the design, manufacture, and marketing of medical devices, exporting to over 120 countries globally. Our commitment to care unites us. Here, we’re driven to improve patient care and outcomes through inspired and world-leading healthcare solutions. Care to join us? Apply today We focus on nurturing a positive and inclusive culture based on trust and respect. In New Zealand, our employee-led communities, Spectra (Rainbow), Manaaki (Māori) and WISE (Women in Science & Engineering) among others play an important role in this culture. We also have a commitment to creating a positive lasting impact on society, shown by our support of New Zealand organisations such as Te Uru Tangata – Centre for Workplace Inclusion, Pride Pledge and Global Women.We are dedicated to designing our recruitment process with care and empathy to support all candidates, regardless of identity, background, and experiences. Should you require support or adjustments during our process, please let us know at recruit@fphcare.co.nz Show more Show less Seniority level Not Applicable Employment type Full-time Job function Engineering Industries Industrial Machinery Manufacturing and Plastics Manufacturing

Conheça o Inter Pioneiros, mudamos o mercado ao lançar o primeiro banco digital do Brasil e seguimos criando tendências com tecnologia de ponta. Evoluímos para um Super App Financeiro Global, com soluções completas e inovação de primeira. Aqui, o trabalho tem propósito: construir oportunidades reais, transformar a vida das pessoas e o mercado financeiro. Esse é o nosso Jeito Inter de Fazer. Se você quer fazer parte dessa mudança e deixar um legado, seu lugar é aqui.Vem ser Sangue Laranja.Get to Know Inter As pioneers, we transformed the market by launching Brazil’s first digital bank and continue to shape the future with cutting-edge technology.We have evolved into a Global Financial Super App, delivering complete solutions and leading innovation. Here, work has purpose: creating real opportunities, transforming people’s lives, and reshaping the financial market.This is the Inter way of making things happen. If you want to be part of this transformation and leave your mark, your place is here.Become Sangue Laranja. Sobre a vaga e missão do cargo Você fará parte do time de AI Experience & Content, responsável por criar e evoluir experiências digitais impulsionadas por Inteligência Artificial para milhões de clientes. Aqui, você terá contato com temas como IA Generativa, experiência conversacional, conteúdo digital, dados e inovação, participando de iniciativas que ajudam a transformar a forma como as pessoas interagem com nossos produtos e serviços.No seu dia a dia, você vai:Analisar interações de usuários em chatbots e assistentes virtuais para identificar oportunidades de melhoria.Apoiar a construção, revisão e otimização de fluxos conversacionais.Realizar curadoria e atualização de conteúdos e bases de conhecimento (FAQs, CMS e conteúdos de suporte).Monitorar indicadores de performance dos canais digitais, como satisfação, resolução, fallback e transbordo.Contribuir para a identificação de melhorias na experiência do usuário com base em dados e interações reais.Apoiar testes e validações de novos conteúdos, funcionalidades e jornadas conversacionais.Documentar fluxos, processos e aprendizados relacionados à experiência conversacional.Trabalhar em conjunto com times de Produto, Tecnologia, Atendimento e Conteúdo para implementação de melhorias.Apoiar iniciativas relacionadas à Inteligência Artificial Generativa, prompts e automação de conteúdo.Acompanhar a performance das melhorias implementadas e contribuir para a evolução contínua dos canais digitais.O que buscamos Obrigatórios:Ensino superior completo em Comunicação, Jornalismo, Letras, Publicidade, Marketing, Administração, Sistemas de Informação, Ciência da Computação, Engenharia ou áreas correlatas.Inglês intermediário.Experiência com experiência conversacional, curadoria de conteúdo, UX Writing ou canais digitais.Experiência com chatbots, assistentes virtuais ou plataformas de IA conversacional.Conhecimento em métricas de experiência e atendimento digital.Capacidade analítica para transformar dados em recomendações.Experiência em ambientes multidisciplinares envolvendo Produto, Tecnologia e Customer Experience.Desejáveis:Experiência com IA Generativa e Large Language Models (LLMs).Conhecimento em Prompt Engineering.Experiência com IBM Watson, Salesforce, Intercom ou plataformas similares.Conhecimento em SQL.BenefíciosVale-alimentação e Vale-refeiçãoPlano de saúde e odontológicoSeguro de vidaDayOff de AniversárioBaby On Board e Sala de AmamentaçãoLicença parental estendidaAuxílio-creche/babá e/ou auxílio para filhos com deficiênciaWellhub e Grupo de Corrida InterEspaço CARE4U (Belo Horizonte): serviços de autocuidado com valores exclusivos, área de descompressão, jogos e minicampo de golfeVantagens no nosso SuperApp, como Duo GourmetCartão Prime InterProgramas de treinamento e capacitação internosEtapas do Processo SeletivoTriagem de currículos;Screening (abordagem inicial para alinhamento de expectativas sobre a vaga);Assessments;Entrevista com Time de Talent; Teste técnico (quando necessário);Entrevista com a liderança;Proposta de Contratação (Offer). Show more Show less Seniority level Entry level Employment type Full-time Job function Engineering and Information Technology Industries Financial Services

About WorkOS 🚀WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.About the roleWorkOS is building the developer platform for enterprise readiness and Developer Relations is a core part of how we earn trust with developers and show up in the community.We’re looking for an events-forward DevRel leader who thrives in the room: organizing meetups, building community, representing WorkOS publicly, and creating technical content that drives real engagement. This role is especially impactful in San Francisco, where so much of our developer ecosystem lives in-person.Responsibilities ✔️Own and scale WorkOS’s developer events strategy (meetups, panels, workshops, office events)Represent WorkOS as a public-facing technical voice (talks, demos, community conversations)Create high-signal technical content that supports events and developer education (guides, talks, demos)Build relationships with developer communities and influencers across the ecosystemPartner with GTM, Product, and Engineering to bring community feedback into our roadmap and messagingSupport talent and pipeline generation by building communities where great candidates and customers gatherQualificationsProven experience in Developer Relations, developer advocacy, community, or a highly technical marketing roleStrong technical foundation and credibility with developers (you can demo, build, and explain)Bias toward doing: you can run events end-to-end and create content that shipsExcellent communicator and facilitator. Comfortable on stage and in small group conversationsHigh agency and a builder mindset; you’re energized by experimentationBonus: Experience in developer tools, identity/auth, or enterprise readiness topicsBenefits and Perks (US Only) 💖At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements. 401k matchingCompetitive EquityHealthcare, dental and vision coverageFSA, ST/LT Disability, Voluntary LifeCarrot fertility benefits20 days paid vacation + 10 holidays + unlimited sick leave12 weeks fully paid parental leaveFitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you activeWellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-beingCommuter benefits for hybrid employees in SF/NYCUnlimited token usage!Please inquire directly with our recruiting team for benefits available to those working outside the US. Equal Opportunity EmployerWorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We AreNotion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.About The RoleWe’re looking for an experienced Localization Project Manager — Japan Training Quality to support localization for Customer Education, helping ensure Notion training content feels accurate, clear, culturally relevant, and ready to use for learners across the globe.You’ll work at the intersection of localization quality, training implementation, and program management, collaborating with Localization, Partner Enablement, Customer Education, vendors, and language specialists. You’ll help turn translation feedback, learner experience issues, and regional quality needs into practical improvements across training content, quizzes, LMS setup, and repeatable localization workflows.The ideal candidate combines native-level Japanese language expertise with a deep understanding of what effective education looks like in the Japanese market.What You'll AchieveOwn and apply Japanese localization QA standards across training content, including checking for accuracy, clarity, tone, terminology, and cultural nuanceSupport development of glossaries, style guides, QA checklists, review processes, and localization assetsBecome a go-to partner for translation questions related to Notion-specific concepts, product terminology, and training contextSupport QA of technical implementation in eLearning authoring tools and LMS environments (course files, quizzes, answer selections)Coordinate across Customer Education, Partner Enablement, Localization, and vendors to align on priorities, timelines, translation progress, and quality expectationsIdentify workflow risks and recommend improvements that improve translation quality and reduce time-to-launchDocument repeatable processes that make training and help center localization easier to manage over timeSkills You'll Need to BringStrong understanding of localization workflows, including vendor collaboration, review cycles, glossaries, style guides, QA rubrics, and linguistic QAExperience with Japanese localization QA, ideally for SaaS, technical training, customer education, or partner enablement contentAbility to review translated content for quality, clarity, terminology accuracy, cultural nuance, and learner comprehensionFamiliarity with eLearning or LMS tools; experience with platforms like Skilljar or Parta authoring tools is a plusComfort working with technical or product-specific terminology that may not translate directlyStrong attention to detail, especially in learner-facing content, quizzes, course setup, formatting, and implementation QAStrong project management skills and ability to bring structure into ambiguous areasWhy this role mattersWe want all of our learners should feel like Notion training content was made for them — not simply translated for them. High-quality localization has a direct impact on learner trust, comprehension, launch readiness, and regional enablement outcomes.This role will help Customer Education and Partner Enablement move faster while raising the quality bar: reducing rework, catching issues before launch, improving vendor feedback loops, and creating a clearer, more repeatable operating model for training localizationThis is a 6-month, part-time role with option to extend. Preferred location is Tokyo, but we're open to remote applicants with strong Japanese market expertise and timezone overlap with Japan and Notion's International Experience team.Availability: 20 hours/week#LI-OnsiteA Note on AIYou don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.Equal Opportunity & AccommodationsWe hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

<div class="content-intro"><h2><strong>About Starburst</strong></h2> <p>Starburst delivers enterprise intelligence at scale by giving organizations secure, governed access to all their data, wherever it lives. Built for distributed data environments, Starburst helps enterprises power AI and analytics without the cost and complexity of traditional data consolidation. With open standards including Trino and Apache Iceberg, Starburst enables trusted access to complete enterprise context while helping organizations avoid vendor lock-in. Leading global enterprises trust Starburst to fuel AI, analytics, and enterprise intelligence. Learn more at <a href="http://starburst.ai">starburst.ai</a>.</p></div><p><strong>About the role</strong></p> <p>We're looking for a Senior Technical Writer who brings craft and strategic instinct to the discipline. We want someone who can own complex documentation initiatives end to end, influence how content is structured and delivered at scale, operate with authority in a fast-moving, highly technical environment, and help their team succeed with AI-assisted tooling.</p> <p><strong>As a Senior Technical Writer at Starburst, you will:</strong></p> <ul> <li>Own the planning, writing, and continuous improvement of highly technical documentation, including configuration, deployment, integration, and query reference content.</li> <li>Partner directly with software engineers, product managers, and subject matter experts to extract accurate technical detail and drive timely review cycles, including setting deadlines and driving stakeholder alignment.</li> <li>Lead documentation work tied to major platform and product initiatives.</li> <li>Evaluate and develop content for AI consumability and discoverability, including how documentation performs in LLM-mediated search and developer evaluation contexts.</li> <li>Apply a structured content approach to ensure documentation serves the right audience at the right stage of their journey, from evaluation through advanced use.</li> <li>Contribute to documentation standards, style guidelines, and peer review processes across the team.</li> <li>Serve as a senior voice in cross-functional planning, advocating for documentation requirements in the product development lifecycle.</li> <li>Partner on piloting AI-assisted drafting tools: evaluate output quality, help define what a human must verify before publication, and help build workflows where AI assistance meaningfully improves content and reduces toil.</li> <li>Contribute content expertise to docs replatforming initiatives by representing structured-content and authoring requirements in tooling evaluations.</li> </ul> <p><strong>Some of the things we look for:</strong></p> <ul> <li>7+ years of technical writing experience, with a strong portfolio of developer-facing or data infrastructure documentation. Writing samples required.</li> <li>Demonstrated ability to work autonomously in ambiguous, fast-paced environments and make sound content decisions without close supervision.</li> <li>Experience owning documentation for complex SaaS, cloud, or data platform products.</li> <li>Proven ability to manage SME relationships decisively, including driving review cycles and escalating blockers.</li> <li>Proficiency with docs-as-code workflows: Git/GitHub, Markdown, and static site generators.</li> <li>Experience with or strong interest in content architecture, structured authoring, and emerging documentation platform tooling.</li> <li>Excellent written communication in US English.</li> <li>Bachelor's degree in a technical field or equivalent professional experience.</li> <li>Strong plus: familiarity with how documentation is consumed by AI systems (llms.txt, RAG-friendly chunking, MCP, AI-search visibility), or hands-on experience using LLMs in a content workflow (drafting, evaluating output quality).</li> <li>Nice to have:<strong> </strong>basic scripting/automation exposure (Python, JavaScript, or similar).</li> </ul> <p><strong>Where could this role be based?</strong></p> <ul> <li>Remote, with a preference for the US East Coast time zone</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Starburst is dedicated to maintaining fair and equitable compensation practices. The salary range provided for this role reflects the minimum and maximum targets for candidates across all U.S. locations and could be inclusive of variable compensation, such as commission or bonus. All employees receive equity packages (ISOs) and have access to a comprehensive benefits offering. Actual compensation packages are determined based on relevant skills, experience, education and training, and specific work location. For more information, connect with the recruiting team or Hiring Manager during the process as they can provide more detailed information about the salary range.</p></div><div class="title"> Pay Range</div><div class="pay-range"><span>$120,000</span><span class="divider">—</span><span>$150,000 USD</span></div></div></div><div class="content-conclusion"><h2><strong>Build your career at Starburst</strong></h2> <p>All-Stars have the opportunity and freedom to realize their true potential. By building alongside top talent, we’re empowered to take ownership of our careers and drive meaningful change. Anchored in industry-proven technology and unprecedented success, All-Stars are taking on the challenge everyday to disrupt our industry –  and the future. </p> <p>Our global workforce is supported by a competitive Total Rewards program that reflects our commitment to a rewarding and supportive work environment. This includes a variety of benefits like competitive pay, attractive stock grants, flexible paid time off, and more. </p> <p>We are committed to fostering an intentional, inclusive, and diverse culture that drives deep engagement, authentic belonging, and an exceptional All-Star experience. We believe that diversity of thought, perspective, background and experience will enable us to own what we do, drive our success and empower our All-Stars to show up authentically.</p> <p>Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state<br> or local laws.</p></div>