Documentation Leadership & Technical Writing Manager Jobs

SEACORP is seeking a well-qualified Technical Documentation Manager . Primary Duties and Responsibilities: Job Summary : SEACORP is seeking a highly skilled and customer-focused Technical Documentation Manger to drive the successful execution of Navy Navigation training implementations and technical documentation solutions. This individual will lead cross-functional teams consisting of Technical Writers, ECP/ECI Specialists, Instructional Designers, Graphic Designers, and functional subject mat…

Job Title: Senior Technical Writer Location: Newark, DE Duration: Contract - 11 months Pay Range: $88.02/hr (W2) Job ID: 407369 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term…

Client: Financial Giant Firm Role: Technical Writer – AEM Duration: 04 Months (Extension/Conversion will be based on performance) Location: Phoenix, AZ 85054 - Hybrid 3 Day Onsite Pay: ($50 - $55) on an hourly basis Note: Open to relocating candidates. Job Overview: We are seeking a Technical Writer with hands-on Ad_obe Experience Manager (AEM) Guides and DITA experience to support an enterprise documentation team. The role will focus on creating, maintaining, migrating, and publishing structur…

Our client is a Pharmaceutical is a technology-focused contract development and manufacturing organization (CDMO) specializing in solid, semi-solid, and liquid dosage forms, with differentiated expertise in controlled substances manufacturing. With facilities in the United States and Canada, supports leading pharmaceutical companies through high-quality manufacturing, operational excellence, and customer-focused solutions. The Technical Writer, Sterile Operations will develop, revise, and maint…

PwC is a leading global practice in Tax, Assurance and Advisory, offering a wide range of professional services to major clients worldwide, and therefore opportunities for newcomers to our organization.Key ResponsibilitiesContent management: Coordinate and review Tax technical content for EMEA Tax Legal and Workforce Knowledge management including collection and curation of over 10,000 knowledge sources. Tax Technical excellence: Perform tax technical analysis, create insights on tax topics, other tax technical activities. Consult on tax technical matters in enhancing AI-driven automation initiatives for knowledge management workflows and leverage Generative AI tools and techniques to enhance content creation and insight generation for Tax, Legal and Workforce projects. Tax Technical SkillsStrong tax technical knowledge, understanding of international tax legislation, legislative process, cross-border investment impacts. Experience in multi-jurisdiction projects and experience in client facing projects are a plus. GenAI Skills: Proficiency in using AI tools - understanding of prompt engineering and best practices for leveraging AI in professional services. Ability to design and implement AI-assisted workflows for tax knowledge management and content reviewAwareness of ethical, compliance, and data privacy considerations when using AI in tax and legal contexts. Ability to interpret AI-generated insights and validate accuracy against technical tax standards as well as risk, quality and independence standards Other SkillsCross-border collaboration skills, excellent communication skills (oral and written) in English Comfortable operating across cultures, maturity levels and regulatory environments within EMEA Stakeholder management skills, with the ability to translate business needs into outcomes Organized, meticulous, attention to detail and consistency. Show more Show less Seniority level Entry level Employment type Full-time Job function Information Technology Industries Accounting

About SarvamSarvam is building the bedrock of Sovereign AI for India. The company is developing India’s full-stack sovereign AI platform, building across research, models, infrastructure and applications with a singular focus on making AI genuinely work for India. Sarvam works with leading enterprises and public institutions and is backed by Lightspeed, Peak XV, and Khosla Ventures. Sarvam partners with India’s leading brands, including Tata Capital, SBI Life, CRED, IDFC, and LIC.About The RoleDevRel at Sarvam is part engineering, part content, part community — and this role manages the community pillar.You will be the person who makes Sarvam's developer community a place builders want to belong to. That means running our Discord day to day, designing and operating community programs — hackathons, meetups, office hours, workshops — and making sure every developer who shows up gets a great experience, whether they're asking their first question or shipping their tenth project.But community at Sarvam isn't just events and engagement metrics. At the core of this role is empathy: you notice where developers get stuck, what they're excited about, and what's missing — and you carry that insight back to the engineering and product teams to close the loop. Feedback is not a side effect of this role. It's one of its most important outputs.What You’ll DoManage the Discord community — manage our developer community: moderation, onboarding flows, channel structure, engagement rituals, and maintaining channels by triaging questions and routing them to the right people. Design and run community programs — plan and execute hackathons, meetups, office hours, workshops, and campus outreach end to end: concept, logistics, promotion, on-the-ground execution, and follow-up. Recognise and grow our best builders — identify our most engaged developers and create structured ways to recognise them, give them a platform, and help them grow within the community. Grow the community — run initiatives that bring new developers in: partnerships with colleges and developer communities, collaborations with other devtool ecosystems, and community-led content. Be the voice of the community — synthesise what developers are saying into structured feedback for the engineering, product, and DevRel teams. Spot recurring friction points and champion fixes. Track what matters — monitor community health metrics (activity, retention, response times, program participation, NPS) and use them to decide what to double down on. What We're Looking For1–3 years of experience in community management, developer programs, or a related role — ideally in a devtools, developer platform, or open-source ecosystem. You have experience building a community from the ground up — and scaling it. You've started something with a handful of members and grown it into a real, active community. You know what it takes at every stage, from the first ten people to the first ten thousand. You're comfortable around developers and code. You don't need to be an engineer, but you should understand how developers work, be able to follow technical conversations, and know when a question needs an engineer's answer. You're an organiser at heart. Events, logistics, follow-ups, timelines — you enjoy running things end to end and nothing falls through the cracks on your watch. You write clearly and warmly. Announcements, Discord replies, program docs — your writing makes people feel welcome and informed. You move fast and follow through. You can take a loosely defined brief — "run a hackathon next month" — and ship something polished without being hand-held. You're genuinely community-minded. You find energy in helping other builders succeed, and you treat every interaction as a chance to learn what the community needs. Bonus: You've organised hackathons or large meetups, run community programs at scale, have experience with community tooling (Discord bots, analytics), or have an interest in AI and Indian languages. Why Sarvam?Sarvam is a fast-moving, high talent-density team building full-stack AI for India, working on problems that push the frontiers of AI with real population-scale impact.Work alongside researchers, engineers, builders, and business leaders who move fast and hold each other to a very high barHigh ownership and high impact, from day oneEverything we do is AI-first, from the way we build and ship to the way we think about problemsYou can work on problems that could change how an entire country learns, works, and communicatesIf you want to work on problems at the frontier of AI in India, Sarvam is the place to be. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing and Sales Industries Software Development

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Join Data Eminence as a remote Information Architect and help organize digital information into clear, intuitive, and user-friendly experiences. You'll design information structures, navigation systems, content hierarchies, and user flows that make websites and applications easy to understand and use. Ideal for detail-oriented candidates with an interest in UX, content organization, and digital products.Full DescriptionData Eminence is seeking a motivated Information Architect to join our growing product and design team. In this role, you will help structure and organize information across websites, applications, and digital platforms to ensure users can easily find and understand the content they need.You will collaborate with UX designers, product managers, developers, content teams, and other stakeholders to translate complex information into logical and intuitive digital experiences. This is an excellent opportunity to develop practical experience in information architecture and user experience while working remotely.Your key responsibilities will include:Designing clear information structures and content hierarchiesCreating sitemaps, navigation systems, and user flowsOrganizing and categorizing digital contentConducting content audits and identifying opportunities for improvementDeveloping wireframes and information architecture documentationSupporting user research and usability testingAnalyzing user behavior and identifying navigation or discoverability issuesCollaborating with UX/UI designers to create intuitive interfacesWorking with developers to ensure information structures are implemented correctlyDeveloping and maintaining taxonomies, metadata, and content modelsDocumenting information architecture decisions and guidelinesContinuously improving digital experiences based on user feedback and business requirementsWe believe in learning by doing. You'll gain hands-on experience with tools such as Figma, FigJam, Miro, user research platforms, analytics tools, content management systems, and modern UX workflows.This is a hands-on role where analytical thinking, organization, attention to detail, and empathy for users are essential. You'll have opportunities to work on real-world digital products and help make complex information easier to navigate and understand.RequirementsBachelor's degree in Design, Computer Science, Information Technology, Human-Computer Interaction, or a related field0-2 years of experience in information architecture, UX design, or a relevant internshipStrong understanding of information architecture and UX principlesFamiliarity with sitemaps, user flows, wireframes, and navigation systemsUnderstanding of usability and user-centered designFamiliarity with tools such as Figma, FigJam, Miro, or similar platformsBasic understanding of content management systems is a plusFamiliarity with user research and usability testing is beneficialStrong analytical and problem-solving skillsExcellent organizational and communication skillsStrong attention to detailAbility to work independently in a remote environmentBenefitsCompetitive salaryFully remote work flexibilityPaid time off and holidaysProfessional development opportunitiesCompany-provided equipmentOpportunities to work with modern UX, product, and information design technologies Show more Show less Seniority level Entry level Employment type Contract Job function Engineering and Information Technology Industries Technology, Information and Media

Some Careers Shine Brighter Than Others.If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitionsWe are currently seeking an experienced professional to join our team in the role Sr. Associate Director, Service ManagementIn This Role, You Will Own the strategy and execution for AI-led data quality management across Service Management data domains including CMDB, incidents, problems, changes, service maps, knowledge articles, ownership data, control attributes, and operational metadata. Lead the design of a Service Management knowledge foundation enabling better context engineering, GenAI responses, service relationship discovery, impact analysis, and operational decision-making. Drive data quality governance by defining standards, controls, scorecards, ownership models, exception management, and remediation workflows. Partner with ServiceNow, CMDB, ITSM, Observability, Service Owners, Platform Engineering, and AI teams to improve data completeness, accuracy, consistency, timeliness, and lineage. Build and oversee AI data stewardship workflows, including automated recommendations for service relationships, CI enrichment, knowledge gaps, duplicate detection, stale data identification, and ownership validation. Translate business and operational pain points into data-driven and AI-enabled improvement opportunities. Establish lightweight engineering and automation capability for data profiling, validation, dashboards, exception queues, and continuous monitoring. Create executive-level reporting on data health, knowledge maturity, AI-readiness, control gaps, and remediation progress; ensuring practices support audit, risk, regulatory, resilience, and operational control requirements. To be successful in this role, you should meet the following requirements: Strong understanding of ITSM, CMDB, ServiceNow, service mapping, knowledge management, incident/problem/change processes, and operational data models. Ability to connect technical data quality issues with business outcomes (e.g., service availability, operational risk, faster RCA, better change decisions, improved AI accuracy). Working knowledge of GenAI, context engineering, knowledge graphs, data stewardship, metadata management, and agentic AI workflows. Experience with data governance, data quality frameworks, control design, dashboards, process automation, and cross-functional remediation. Ability to engage senior stakeholders and convert ambiguous operational issues into structured transformation plans. Proven capability to define and implement standards, controls, scorecards, and ownership models for data quality and knowledge maturity. Experience building monitoring and reporting mechanisms (dashboards, exception queues, continuous monitoring) for operational data health. Strong understanding of audit/risk/regulatory expectations as they relate to operational data, resilience, and controls. You’ll achieve more when you join HSBC.www.hsbc.com/careersHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Financial Services

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.Your RoleCreate, update, and maintain engineering documentation and product records within Teamcenter/PLM.Manage technical drawings, specifications, CAD-related documents, and documentation repositories.Ensure documentation accuracy, consistency, version control, and compliance with engineering standards.Support CEP (Cost Efficiency Programs) and VAVE (Value Analysis/Value Engineering) initiatives through effective documentation management.Collaborate with hardware engineers and stakeholders to collect, validate, and organize technical information.Your ProfileHands-on experience with Teamcenter and PLM/PDM documentation management.Ability to read and interpret engineering drawings, CAD drawings, and technical specifications.Strong document control, version management, and records management skills.Knowledge of Engineering Change Management (ECN/ECO) and product lifecycle processes.Excellent attention to detail, stakeholder communication, and organizational skills.What You'll Love About Working HereYou can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries IT Services and IT Consulting

About the JobSHIKHA INSTITUTE OF EDUCATIONHead of Curriculum DevelopmentABOUT SHIKHA INSTITUTE OF EDUCATIONEstablished in 2022, Shikha Institute of Education is on a mission to transform education at scale. We are building a high-quality, affordable, and scalable education system that enables every child to access meaningful learning experiences and realize their full potential. Our work spans curriculum and assessment design, educational research, pedagogy, teacher development, school leadership, and academic systems. By strengthening each of these building blocks, we seek to create lasting improvements in student learning outcomes and support whole-school transformation. We believe that every child deserves an education that nurtures curiosity, critical thinking, problem-solving, and a lifelong love for learning. If you are passionate about shaping the future of education, we would love to hear from you.At Shikha, curriculum is not about coverage, it’s about thinking.We are building a 100% project-based, inquiry-driven curriculum that helps students problem-solve, think critically, communicate effectively, collaborate meaningfully, and develop strong character. As Head of Curriculum Development, you will lead this work—shaping how students learn, not just what they learn.YOUR ROLELead Curriculum Vision & Design: Own the design of a 100% project-based, modular curriculum that emphasizes process over content and develops deep domain expertise.Design for Thinking, Not Memorization: Ensure curricula build cognitive ability, critical thinking, creativity, communication, collaboration, and character.Anchor Learning in Big Questions: Guide the development of inquiry-driven units built around powerful “big questions,” with strong emphasis on Indian context and relevance.Bridge Curriculum, Pedagogy & Assessment: Ensure tight alignment between curriculum design, classroom pedagogy, and assessment practices.Leverage Technology Thoughtfully: Integrate technology tools to scaffold learning, enable student-led inquiry, and support personalization.Build & Mentor Teams: Lead, mentor, and grow a team of curriculum designers, subject experts, and educators.Pilot, Iterate & Scale: Work closely with Shikha Academy classrooms to test, refine, and strengthen curriculum before scaling across programs and platforms.WHAT WE ARE LOOKING FORExperience: 8–10 years of total professional experience, with significant experience in curriculum design, academic leadership, or instructional design.Education: Master’s degree in Education, Curriculum Studies, Subject Specialization, or a related field (graduates from premier institutes preferred).Curriculum Expertise: Deep understanding of inquiry-based learning, project-based pedagogy, learning progressions, and assessment design.Subject Comfort: Ability to think across disciplines, with familiarity in areas such as Social Studies, English, Computer Science, Arts, or Business & Economics.Skills: Strong academic writing, conceptual clarity, systems thinking, and people leadership.Mindset: Curious, reflective, rigorous, and deeply committed to reimagining how children learn.WHY JOIN USDesign curriculum that teaches students how to think, not what to memorize.Lead work that blends research, classroom practice, and innovation.Shape learning experiences rooted in real questions, real contexts, and real-world relevance.See your ideas come alive in classrooms and in the thinkers, creators, and leaders they help shape.JOB TYPE: Full timeLOCATION: Borivali, Mumbai REPORTS TO DirectorSALARY: Competitive, commensurate with skills and experienceCONTACT: hr@shikhaacademy.org Show more Show less Seniority level Director Employment type Full-time Job function Business Development and Sales Industries Education

Direct message the job poster from Ekya Schools Tara Chetry Tara Chetry Talent Acquisition Lead at Ekya Schools | Hiring People Who Shape the Future Location: Kalyan NagarRole Overview:We are looking for a Science Instructional Designer to lead curriculum design, assessment planning, and instructional design for Senior School Science. The role will own the end-to-end curriculum lifecycle from design and implementation to assessment and evidence analysis and support teachers and coordinators through professional development and instructional resources.Educational QualificationsB.Sc./M.Sc./M.Phil./Ph.D. in Physics, Chemistry, Biology, Life Sciences, Environmental Science, Biotechnology, Microbiology, Biochemistry, or related disciplines.B.Ed./M.Ed. with a Science specialization or relevant Science Education/STEM qualifications may also be considered.ExperienceExperience in curriculum development, instructional design, assessment design, educational content development, publishing, or Science education research.K–12 teaching or learning-resource development experience is preferred.Familiarity with CBSE, ICSE, State Boards, IB, Cambridge, competency-based, inquiry-based, and STEM learning approaches.Experience developing interdisciplinary, project-based, experiential, or laboratory-based learning resources is an advantage.Key ResponsibilitiesCurriculum & Instructional DesignLead the development and continuous improvement of the Science curriculum using research-based practices.Develop curriculum frameworks, lesson plans, assessments, laboratory activities, and learning resources aligned with learning outcomes.Ensure alignment with Board and State curriculum requirements and manage curriculum transitions across grades.Maintain and update Science content across digital learning platforms.Stay current with emerging technologies, pedagogies, curriculum frameworks, and best practices in Science education.Demonstrate subject expertise in at least one Science discipline, with strong knowledge of the broader Science curriculum.Assessment & Student LearningDesign assessments and analyse data to identify learning gaps, trends, and student progress.Develop baseline assessments, remediation plans, and tools to measure learning outcomes.Recommend teaching-learning strategies and interventions to maintain high academic standards.Design enrichment and STEM-based self-paced learning opportunities.Teacher Development & Academic SupportSupport teachers in planning effective, inquiry-based and experiential learning experiences.Design and conduct professional development sessions on curriculum, pedagogy, assessments, laboratory practices, and instructional strategies.Conduct curriculum and pedagogy audits and visit campuses to understand contextual requirements and recommend improvements.Support new ELC team members in understanding Ekya’s pedagogy, curriculum, and culture.Science & STEM ProgrammesPlan and monitor Science competitions, STEM fairs, exhibitions, Olympiad preparation, innovation programmes, and career-awareness initiatives.Develop Science engagement programmes for students, teachers, and parents.Monitor programme implementation and evaluate effectiveness.Core CompetenciesStrong understanding of scientific inquiry, experimental design, data interpretation, critical thinking, and STEM education.Strong research, analytical, problem-solving, communication, and organisational skills.Knowledge of current Science curriculum, pedagogy, assessment practices, and educational technology.Familiarity with LMS, Google Workspace, digital learning platforms, simulations, virtual laboratories, and AI-enabled learning/content tools.Ability to manage multiple projects, meet timelines, collaborate effectively, and work independently.Willingness to travel extensively across CMR K–12 and Ekya campuses. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Science Industries Education

Direct message the job poster from Air India SATS Airport Services Private Limited (AISATS) Shivangi Sharma Shivangi Sharma Executive – Talent Acquisition | Corporate Hiring | Aviation Sector | Ex–Bechtel | MBA HR (UPES) About the jobAbout Air India SATS Airport Services Private Limited (AISATS)AISATS is a leading airport services provider in India and a 50:50 joint venture between Air India Limited (a Tata Group Company) and SATS Ltd., one of the world's leading providers of gateway services and airline catering solutions. AISATS delivers a comprehensive range of airport services, including passenger and baggage handling, ramp services, aircraft cleaning, load control, flight operations, and cargo handling services across India. Driven by a commitment to operational excellence, safety, and customer satisfaction, AISATS continues to set industry benchmarks in aviation ground handling services.Role OverviewThe role is the central owner for design, development, governance and maintenance of centralized learning content across AISATS.The incumbent will ensure all learning content is instructionally effective, digitally engaging, current and compliant with applicable DGCA, IATA, Safety, Security, airline/customer and internal requirements.The role will also drive digital and AI-enabled content development, multilingual learning solutions, content governance, RoR/version control and end-to-end delivery of learning-content projects.Location: GurugramDepartment: Learning & Talent Development SPECIFIC RESPONSIBILITIESOwn centralized training content across classroom, e-learning, blended learning and performance-support formats.Maintain RoR, version control, review cycles, approval records and centralized content repositories.Ensure regulatory and compliance requirements including DGCA, IATA, Safety, Security and airline/customer standards are accurately embedded in relevant content.Partner with SMEs and functional stakeholders for technical validation and timely content updates.Design and develop e-learning, interactive modules, assessments, videos, posters, infographics, job aids and other digital learning assets.Use tools such as Articulate Storyline/360, Snagit, Canva, Photoshop, SharePoint and AI-enabled authoring tools.Leverage AI tools for faster content creation, translation, voiceovers and localization across multiple Indian languages while ensuring quality and accuracy.Apply instructional design and adult-learning principles to simplify complex technical and operational content.Own content-development projects end-to-end with accountability for timelines, quality, approvals, learner experience and outcomes.Track regulatory, SOP and policy changes and ensure impacted content is updated within defined timelines.Review learner feedback, assessment data and stakeholder inputs to continuously improve content effectiveness.Ensure required software, tools, licenses and content-development capabilities are available with necessary approvals.Continuously evaluate emerging learning technologies and recommend relevant solutions.EDUCATIONAL QUALIFICATIONSMinimum- Bachelor’s degree or higher education. Must have string hands-on capability in:-Articulate Storyline / Articulate 360AI-enabled content-authoring toolsCanvaAdobe PhotoshopMS Office, particularly PowerPointSharePointLMS and digital-learning platformsRELEVANT EXPERIENCEStaff should possess the following experiences:Minimum 4–10 years of experience in L&TD, with at least 2 years in ground handling or aviationRelevant experience should include:Instructional design and digital-content development.Hands-on development of e-learning and multimedia learning assets.Managing multiple content-development projects independently.Working with SMEs to convert technical content into effective learning solutions.Content governance, documentation and version control.Experience in aviation, logistics, transportation or another regulated/safety-critical industry preferred.Exposure to AI-based content development and multilingual learning solutions desirable.PERSONAL CHARACTERISTICS & BEHAVIOURSFor a successful role, he/she should have the following traits:Strong ownership and accountability for delivery.High attention to detail and compliance orientation.Creative and learner-centric approach to content design.Strong digital and technology orientation.Ability to simplify complex technical information.Strong project-management and prioritization skills.Comfortable managing multiple stakeholders and deadlines.Ability to constructively challenge SMEs where required for clarity and learner effectiveness.Curious and proactive in adopting new learning technologies.Strong focus on quality, accuracy and continuous improvement. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Airlines and Aviation and Aviation and Aerospace Component Manufacturing

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.We are currently seeking a candidate to fill an exciting role within Optum Global Advantage Learning Transformation team. The Instructional Designer will build scalable learning experiences that develop teams across Optum Global Advantage. The ideal candidate will be creative and tech savvy with experience working across multiple instructional delivery modalities with advanced level digital design skills. The Instructional Designer will create and continuously improve learning experiences using an array of approaches that engage learners and drive high-impact learning.The role will provide learning support to internal customers through the design and development of both instructor-led and self-paced learning solutions for both new and existing employees. The role will produce high quality, skill-based learning content across a variety of different modalities - including facilitator guides, interactive self-paced modules, scenario-based role play activities and assessments, to name a few. The role will work across the full spectrum of learning support - new content development, management of existing content, as well as scheduled and ad-hoc communications - with the goal of increasing the performance of our internal customers. Additionally, the role will consult and collaborate with subject matter experts (SMEs) as well as peers across the organization.Primary ResponsibilitiesSeamlessly align to the strategic objectives of stakeholders and internal customersEngage/collaborate with appropriate stakeholders and SMEs needed to identify business needs, performance goals and gaps and conduct content analysisPropose or suggest design solutions based on the identified business needsApply principles of adult learning and training best practices to create effective and innovative training design solutionsDevelop appropriate learning activities based on training designs and learning objectivesWrite scripts/talking points for learning activities (e.g., trainer, audio, video, case studies)Write supporting materials for learning activities (e.g., agendas, schedules, quick reference guides, handouts, job aids, trainer/learner guides, audio/visual aids)Leverage/modify existing training solutions to meet current needs (e.g., updates, revisions, re-purposing for new audiences)Utilize various platforms/tools (ex: Articulate 360) to develop skills-based learning contentDesign and develop effective instructor-led and self-paced learning contentCollaborate with peers across Optum to evaluate and improve learning contentPartner with peers to develop full scale learning solutions for both new and existing employeesEffectively take direction and apply feedback from senior team members while juggling multiple prioritiesAccurately track task progress within project workplans in a timely mannerCommunicate effectively with customers, peers and Optum leadershipEngage/collaborate with appropriate stakeholders and SMEs to determine appropriate training content (e.g., products, processes, tools, skills needed)Conduct Train-the-Trainer sessions to prepare trainers for delivery of training solutions and ensure/validate trainer readinessObtain stakeholder and SME approval/sign-off of training pilot outcomes and next stepsComply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do soRequired QualificationsTechnical skills4+ years of experience using Microsoft Office suite of applications/tools3+ years of experience designing/developing learning content in a corporate environment creating instructor-led and self-paced learning content (required)3+ years of experience using Articulate 360 suite (storyline is required) of applications/toolsProcess-specific skillsDemonstrated ability to manage learning content on a Learning Management System (LMS)Demonstrated ability to utilize high quality visual design principles within creation of learning contentDemonstrated ability to communicate effectively, think critically and solve problemsSoft skillsDemonstrated ability to efficiently manage time and balance multiple deliverables/prioritiesDemonstrated ability to speak and write proficiently in the English languageDemonstrated ability to effectively balance creative design techniques with a high attention to detailProven highly motivated individualProven creative bent of mind with out-of-the box thinkingWilling to work on a hybrid set-up (6-10x on-site per month)Willing to be assigned to a night shift supporting a US project (3:30 p.m. - 12:00 a.m. India time)At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries IT Services and IT Consulting

5+ years of experience in Instructional Design, Learning & Development, Talent Development, or OCM. Strong knowledge of instructional design models such as ADDIE, SAM, Agile Learning Design, and adult learning principles. Experience developing eLearning, ILT, VILT, and blended learning solutions. Proficiency in: Articulate Storyline Articulate Rise Adobe Captivate Camtasia Vyond Microsoft 365 Suite PowerPoint Familiarity with LMS platforms, learning analytics, and training reporting. Experience creating learning videos, simulations, assessments, and performance support materials. Knowledge of AI tools such as Microsoft Copilot, ChatGPT, Gemini, Claude, Adobe Firefly, and Synthesia. Strong communication, facilitation, stakeholder management, and project planning skills.Design and develop instructor-led, virtual, blended, and eLearning training programs. Conduct learning needs analysis and create role-based learning solutions. Develop Course Design Documents (CDDs), storyboards, assessments, job aids, user guides, and training materials. Create engaging digital learning assets, videos, simulations, and performance support tools. Collaborate with SMEs, change managers, and business stakeholders to gather and validate content. Manage content review cycles, approvals, version control, and training delivery timelines. Facilitate training sessions, train-the-trainer programs, and knowledge transfer workshops. Support employee adoption, communication, and organizational change initiatives. Track training effectiveness, learner feedback, and adoption metrics. Leverage AI-powered tools to accelerate content creation and learning personalization.Experience supporting ERP, CRM, HR, Finance, Supply Chain, PLM, or enterprise transformation programs. Knowledge of Prosci ADKAR, change impact assessments, and OCM methodologies. Experience measuring training effectiveness and user adoption. Exposure to graphic design, video editing, accessibility standards, and LMS administration. Bachelor's degree in Instructional Design, Education, Communications, Organizational Development, Psychology, or a related field. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries IT Services and IT Consulting

About KinaxisElevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.  In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Chennai and around the world as we continue to innovate and revolutionize how we support our customers.Our journey in India began in 2020 and we have been growing steadily since then! Building a high-trust and high-performance culture is important to us and we are proud to be Great Place to Work® Certified TM . Our state-of-the-art office, located in the World Trade Centre in Chennai, offers our growing team space for expansion and collaboration.Location BangaloreAbout The TeamThe Instructional Designer at Kinaxis is pivotal in shaping and delivering high-quality, engaging learning experiences that will make our customers successful on our platform. In collaboration with Curriculum Developers, SMEs, and other business units, this individual will bring training content to life across the roles that exist in our ecosystem. Our Instructional Designer ensures that learning experiences for our global customers are visually engaging, intuitive, and consistent with our brand standards.Reporting to the Manager – Customer Education, our Instructional Designer will play a key role in creating engaging and interactive content for our online learning platform. The ideal candidate will have a passion for education, strong instructional design skills, and experience in developing digital learning content in a variety of formats. What you will do Design, develop, and deliver high-quality learning experiences from approved outlines and content drafts, translating written content into visually engaging, interactive digital learning. Collaborate with subject matter experts, and other members of the training and enablement team, to create engaging and effective training courses using instructional design methodologies and emerging technologies. Need assessment and performance objective definition sit with Curriculum Development. Leaving it in attracts analysts rather than designers and misrepresents the actual day-to-day. Partner with Curriculum Developers and SMEs to pressure-test how content will be experienced, flagging where structure or sequencing weakens the learner experience Design and develop innovative and interactive learning experiences using instructional design principles, adult learning theory, and best practices. Create engaging learning materials such as eLearning modules, videos, simulations, and job aids. Apply and extend the Kinaxis University brand system, content style guide, and accessibility standards, meeting WCAG Level A as a minimum on every deliverable. Liaise with other teams such as Product Management and Professional Services to determine course direction and assess course appropriateness. Contribute to our reusable component library of templates, interaction patterns, and design standards that scale across the curriculum Primary Skills and Qualification Bachelor's degree in education, instructional design, instructional technology, or a design-related field (graphic design, visual communication, etc.). or equivalent demonstrated portfolio experience. Portfolio strongly preferred. Candidates who submit a portfolio of digital learning work they personally designed and built will receive priority consideration. A link or PDF is fine. What we are looking for Minimum of 2 years of experience in curriculum development, instructional design, or eLearning development, preferably in the SaaS or technology industry. Strong instructional design skills, with experience designing and developing online learning materials using authoring tools such as Articulate Rise, Adobe Creative Suite, Camtasia, Synthesia and other similar AI software. Strong multimedia and visual composition skills: layout, color, hierarchy, and accessibility. Familiar with user experience principles of design and design thinking. Proficiency in learning management systems (LMS) and Hands on Lab (HOL) systems is a plus. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and subject matter experts. Creative mindset with a passion for innovation and continuous improvement in learning theory and design. Nice to have motion graphics or video animation skills are a strong asset. Experience with tools such as After Effects, Vyond, or similar is welcome but not required. #Associate Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more. Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.People matter at Kinaxis and these are some of the perks and benefits we created for our team: Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month) Flexible work options Physical and mental well-being programs Regularly scheduled virtual fitness classes Mentorship programs and training and career development Recognition programs and referral rewards Hackathons For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com .Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions. Show more Show less Seniority level Associate Employment type Full-time Job function Training Industries Software Development

Job Profile:Own content creation, launch communication, customer journeys, and remarketing initiatives to drive engagement, conversions, and retention. Your contribution to the team:Book Launch MarketingCreate launch plans and content calendars for new book releases.Coordinate launch campaigns across social media, email, website, and partner channels.Track launch performance and suggest optimization strategies.Customer Journey & Lifecycle MarketingMap and optimize customer journeys from awareness to purchase and retention.Build and manage email nurture sequences and automated workflows.Analyze customer behavior and identify opportunities for engagement.Content & CopywritingWrite marketing copy for emails, landing pages, social media, ads, and website content.Develop author-focused and learner-focused content strategies.Collaborate with design and publishing teams to create marketing assets.Technical & Strategic MarketingManage marketing automation tools and CRM workflows.Support website content updates and conversion optimization initiatives.Monitor campaign performance and prepare actionable reports.RemarketingCreate remarketing campaigns for website visitors, leads, and existing customers.Work with paid marketing teams/agencies to improve conversion rates.Requirements : Strong writing and editing skills.Experience with email marketing and automation tools.Understanding of customer journeys and conversion funnels.Basic analytics and reporting skills.Strategic thinking and campaign planning.Other details:Office Location - Vesu, Surat, Gujarat.Work Type - In-Office, Full-time.Working Days - 6 Days a week (Monday to Saturday)Compensation - As per the industry standards, also depending on your experience and expertiseStalk us here - Website - https://zebralearn.com/Instagram - https://www.instagram.com/zebra_learn/For quick response, please feel free to send in your resume with portfolio at prachi.agrawal@zebralearn.com Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Book Publishing

Direct message the job poster from RoboTouch Sri Manohar Yerram Sri Manohar Yerram CxO (x = Experience, Innovation, Marketing/DM, Strategy, Operations, Research, Technology) @ RoboTouch | President @ Bhagyalaxmi Industries Group… 📍 RoboTouch HQ at ECIL, Hyderabad 🕒 Full-Time | On-Site 💼 Experience: 3–6+ YearsAbout RoboTouchRoboTouch is a WellnessTech and lifestyle electronics brand focused on creating futuristic electric massage chairs and wellness experiences for modern homes, offices, hospitality spaces, and premium commercial environments.We are looking for a Content Strategist who can think beyond captions, blogs, and social media posts. This role is for someone who understands how content can build trust, educate customers, influence purchase decisions, improve lead quality, and strengthen the overall brand experience.This is a role for a storyteller who respects data, and a strategist who understands emotion.About the RoleAs a Content Strategist at RoboTouch, you will own the way our brand speaks across digital platforms, website pages, product listings, campaigns, ads, brochures, videos, blogs, and customer communication.You will work closely with the Digital Marketing Manager, Content Writer, Digital Design & Brand Associate, sales team, and leadership to create content that is clear, persuasive, premium, and performance-driven.Your work should help answer one key question:Why should a customer trust RoboTouch and choose our massage chairs over every other option in the market?What You’ll Be Working OnBuild and execute a content strategy aligned with RoboTouch’s brand, products, customer journey, and business goalsCreate content frameworks for the RoboTouch website, landing pages, blogs, product pages, ads, brochures, videos, and digital campaignsWrite and guide high-impact content for product communication, wellness benefits, customer education, comparisons, FAQs, and buying guidesDevelop scripts for reels, explainer videos, product videos, showroom walkthroughs, customer testimonials, and ad campaignsWork with the Digital Design & Brand Associate to ensure written content and visual design create one unified brand experienceCollaborate with the Digital Marketing Manager to improve ad copies, lead-generation campaigns, campaign messaging, and conversion-focused contentCoordinate with the sales and customer support teams to understand real customer questions, objections, feedback, and buying behaviourUse Google Analytics, Search Console, SEO tools, and campaign data to understand what content is working and what needs improvementResearch keywords, search intent, customer pain points, competitor messaging, and wellness/lifestyle trendsCreate content for marketplace product listings across platforms such as Amazon, Flipkart, IndiaMART, Tata Cliq, Pepperfry, JioMart, and similar platformsUnderstand platform-specific content behaviour and create tailored content strategies for platforms such as X, Facebook, Instagram, LinkedIn, Snapchat, YouTube, Pinterest, Quora, and RedditKnow what type of content performs best on each platform and adapt messaging, tone, format, storytelling style, and creative direction accordinglyAbility to create platform-native content strategies focused on audience behaviour, engagement patterns, trends, discoverability, and conversion opportunities across different social media ecosystemsMaintain consistency in RoboTouch’s tone of voice across all customer-facing touchpointsTurn data, insights, and product knowledge into content that improves traffic, leads, conversions, and customer trustIdeal CandidateStrong experience in content strategy, copywriting, SEO, and digital communicationExcellent writing skills with the ability to simplify complex product features into clear customer benefitsStrong understanding of branding principles, brand communication, and customer psychologyHands-on experience with Google Analytics and Google Search ConsoleGood understanding of SEO, keyword intent, content funnels, and conversion-driven writingAbility to analyse data and turn it into actionable content improvementsComfortable working with marketing, design, sales, and leadership teamsStrong ownership mindset with the ability to plan, execute, review, and improveDeep understanding of how content formats differ across social media platforms and the ability to strategically tailor content for platform-specific audiencesSomeone who can balance premium brand storytelling with measurable business resultsBonus SkillsExperience with Ahrefs, SEMrush, Ubersuggest, or similar SEO toolsExperience writing for e-commerce, D2C, luxury, wellness, electronics, healthcare, fitness, or lifestyle brandsExperience creating scripts for video ads, reels, product explainers, and testimonial videosUnderstanding of performance marketing, lead generation, Meta Ads, and Google AdsAbility to use AI tools for research, ideation, content structuring, and creative workflowsExperience analysing social platform trends, audience behaviour, and viral content patterns to improve brand visibility and engagementWhy Join RoboTouch?Work with a growing WellnessTech and lifestyle electronics brandBuild content systems that directly influence brand perception and sales growthWork closely with leadership and contribute to real business decisionsCreate content across website, social media, ads, marketplaces, brochures, videos, and customer communicationOpportunity to grow into a larger brand, communication, or marketing leadership roleHow to ApplyPlease send us:Your resumePortfolio or sample workExamples of content that created measurable impact, such as traffic, leads, conversions, rankings, engagement, or sales enquiriesIf you can combine storytelling, strategy, and measurable business impact, we would like to hear from you. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Appliances, Electrical, and Electronics Manufacturing

Direct message the job poster from Fortive Deepthi Srinivas Deepthi Srinivas Hiring Employee Knowledge & Content Strategy ManagerReports to: VP HR Technology and AnalyticsAbout the RoleWe're hiring a Knowledge Base Manager to build and govern the HR knowledge function across our 10 operating companies (OpCos) and Centers of Excellence (COEs). This role will define the knowledge base strategy, operating model, content standards, and governance needed to connect HR content across ServiceNow, SharePoint, portals, and other systems so employees can easily access accurate, searchable, persona-relevant information through self-service, AI-enabled tools, and other employee experience channels.Key ResponsibilitiesDesign and maintain the HR knowledge architecture across ServiceNow, SharePoint, portals, and other content repositories, including taxonomy, metadata, article templates, and content standardsEstablish content governance, including intake, review, approval, publishing, version control, retirement, ownership, and review cyclesLead COE and OpCo governance forums to keep HR content current, accurate, compliant, and aligned to local, regional, and OpCo policy variationsPartner with HR Technology, ServiceNow platform owners, Internal Communications, COEs, and OpCos to create a clear, persona-relevant employee information strategyUse ServiceNow analytics, SharePoint usage, search, chatbot, case trends, employee feedback, and content quality metrics to identify gaps, improve self-service adoption, and simplify the employee experienceLead content inventory, cleanup, harmonization, migration, and ongoing maintenance across existing HR repositories, including SharePoint sites, portals, legacy tools, and team-managed content sourcesPartner with HR Technology and digital workplace teams to ensure knowledge content is structured and connected for use in AI tools, search experiences, chatbots, portals, and other employee-facing channelsEnable HR content owners and SMEs through training, writing standards, templates, office hours, and practical guidanceDefine and report success measures, including content freshness, search success, case deflection, article quality, adoption, employee satisfaction, and reduced repeat inquiriesRequired Skills & ExperienceKnowledge management, information architecture, and HR content strategy experience in a complex, matrixed environmentHands-on experience managing, implementing, or optimizing a ServiceNow knowledge base, including taxonomy, workflows, ownership models, user criteria, metadata, analytics, and content lifecycle managementExperience governing HR content across SharePoint, portals, ServiceNow, and other repositories so content can be reused consistently across employee self-service, search, chatbot, and AI-enabled experiencesWorking knowledge of HR domains such as benefits, compensation, employee relations, talent acquisition, payroll, policy, manager support, and employee lifecycle processesTechnical fluency to partner with platform, portal, SharePoint, search, chatbot, AI, reporting, digital workplace, and HR technology teamsAbility to lead cross-functional workstreams, influence senior stakeholders, drive adoption, and hold partners accountable without direct authorityStrong analytical, change management, stakeholder engagement, and plain-language communication skillsQualificationsBachelor’s degree in Human Resources, Business, Communications, Information Management, Knowledge Management, or related field; equivalent experience considered7+ years of experience in HR operations, HR shared services, knowledge management, employee experience, HR technology, internal communications, or related function3+ years leading knowledge management, content governance, HR service delivery, or employee self-service initiatives in a complex organizationExperience with ServiceNow HR Service Delivery, employee portals, knowledge bases, case management, or related HR service platforms strongly preferredExperience working across global or multi-business-unit environments with regional policy variation, compliance requirements, and diverse employee personas Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Industries Appliances, Electrical, and Electronics Manufacturing