Documentation Leadership & Technical Writing Manager Jobs

Lead documentation teams: Lead Technical Writer, Documentation Manager, and Head of Content Design positions.

2677 Active Positions Verified direct ATS & curated feeds

Information Architect

Data Eminence Remote
Linkedin (India)

Join Data Eminence as a remote Information Architect and help organize digital information into clear, intuitive, and user-friendly experiences. You'll design information structures, navigation systems, content hierarchies, and user flows that make websites and applications easy to understand and use. Ideal for detail-oriented candidates with an interest in UX, content organization, and digital products.Full DescriptionData Eminence is seeking a motivated Information Architect to join our growing product and design team. In this role, you will help structure and organize information across websites, applications, and digital platforms to ensure users can easily find and understand the content they need.You will collaborate with UX designers, product managers, developers, content teams, and other stakeholders to translate complex information into logical and intuitive digital experiences. This is an excellent opportunity to develop practical experience in information architecture and user experience while working remotely.Your key responsibilities will include:Designing clear information structures and content hierarchiesCreating sitemaps, navigation systems, and user flowsOrganizing and categorizing digital contentConducting content audits and identifying opportunities for improvementDeveloping wireframes and information architecture documentationSupporting user research and usability testingAnalyzing user behavior and identifying navigation or discoverability issuesCollaborating with UX/UI designers to create intuitive interfacesWorking with developers to ensure information structures are implemented correctlyDeveloping and maintaining taxonomies, metadata, and content modelsDocumenting information architecture decisions and guidelinesContinuously improving digital experiences based on user feedback and business requirementsWe believe in learning by doing. You'll gain hands-on experience with tools such as Figma, FigJam, Miro, user research platforms, analytics tools, content management systems, and modern UX workflows.This is a hands-on role where analytical thinking, organization, attention to detail, and empathy for users are essential. You'll have opportunities to work on real-world digital products and help make complex information easier to navigate and understand.RequirementsBachelor's degree in Design, Computer Science, Information Technology, Human-Computer Interaction, or a related field0-2 years of experience in information architecture, UX design, or a relevant internshipStrong understanding of information architecture and UX principlesFamiliarity with sitemaps, user flows, wireframes, and navigation systemsUnderstanding of usability and user-centered designFamiliarity with tools such as Figma, FigJam, Miro, or similar platformsBasic understanding of content management systems is a plusFamiliarity with user research and usability testing is beneficialStrong analytical and problem-solving skillsExcellent organizational and communication skillsStrong attention to detailAbility to work independently in a remote environmentBenefitsCompetitive salaryFully remote work flexibilityPaid time off and holidaysProfessional development opportunitiesCompany-provided equipmentOpportunities to work with modern UX, product, and information design technologies Show more Show less Seniority level Entry level Employment type Contract Job function Engineering and Information Technology Industries Technology, Information and Media

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Some Careers Shine Brighter Than Others.If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitionsWe are currently seeking an experienced professional to join our team in the role Sr. Associate Director, Service ManagementIn This Role, You Will Own the strategy and execution for AI-led data quality management across Service Management data domains including CMDB, incidents, problems, changes, service maps, knowledge articles, ownership data, control attributes, and operational metadata. Lead the design of a Service Management knowledge foundation enabling better context engineering, GenAI responses, service relationship discovery, impact analysis, and operational decision-making. Drive data quality governance by defining standards, controls, scorecards, ownership models, exception management, and remediation workflows. Partner with ServiceNow, CMDB, ITSM, Observability, Service Owners, Platform Engineering, and AI teams to improve data completeness, accuracy, consistency, timeliness, and lineage. Build and oversee AI data stewardship workflows, including automated recommendations for service relationships, CI enrichment, knowledge gaps, duplicate detection, stale data identification, and ownership validation. Translate business and operational pain points into data-driven and AI-enabled improvement opportunities. Establish lightweight engineering and automation capability for data profiling, validation, dashboards, exception queues, and continuous monitoring. Create executive-level reporting on data health, knowledge maturity, AI-readiness, control gaps, and remediation progress; ensuring practices support audit, risk, regulatory, resilience, and operational control requirements. To be successful in this role, you should meet the following requirements: Strong understanding of ITSM, CMDB, ServiceNow, service mapping, knowledge management, incident/problem/change processes, and operational data models. Ability to connect technical data quality issues with business outcomes (e.g., service availability, operational risk, faster RCA, better change decisions, improved AI accuracy). Working knowledge of GenAI, context engineering, knowledge graphs, data stewardship, metadata management, and agentic AI workflows. Experience with data governance, data quality frameworks, control design, dashboards, process automation, and cross-functional remediation. Ability to engage senior stakeholders and convert ambiguous operational issues into structured transformation plans. Proven capability to define and implement standards, controls, scorecards, and ownership models for data quality and knowledge maturity. Experience building monitoring and reporting mechanisms (dashboards, exception queues, continuous monitoring) for operational data health. Strong understanding of audit/risk/regulatory expectations as they relate to operational data, resilience, and controls. You’ll achieve more when you join HSBC.www.hsbc.com/careersHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Financial Services

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Hardware Documentation Engineer

Capgemini Remote
Linkedin (India)

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.Your RoleCreate, update, and maintain engineering documentation and product records within Teamcenter/PLM.Manage technical drawings, specifications, CAD-related documents, and documentation repositories.Ensure documentation accuracy, consistency, version control, and compliance with engineering standards.Support CEP (Cost Efficiency Programs) and VAVE (Value Analysis/Value Engineering) initiatives through effective documentation management.Collaborate with hardware engineers and stakeholders to collect, validate, and organize technical information.Your ProfileHands-on experience with Teamcenter and PLM/PDM documentation management.Ability to read and interpret engineering drawings, CAD drawings, and technical specifications.Strong document control, version management, and records management skills.Knowledge of Engineering Change Management (ECN/ECO) and product lifecycle processes.Excellent attention to detail, stakeholder communication, and organizational skills.What You'll Love About Working HereYou can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries IT Services and IT Consulting

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Head of Curriculum Development

Shikha Institute of Education Remote
Linkedin (India)

About the JobSHIKHA INSTITUTE OF EDUCATIONHead of Curriculum DevelopmentABOUT SHIKHA INSTITUTE OF EDUCATIONEstablished in 2022, Shikha Institute of Education is on a mission to transform education at scale. We are building a high-quality, affordable, and scalable education system that enables every child to access meaningful learning experiences and realize their full potential. Our work spans curriculum and assessment design, educational research, pedagogy, teacher development, school leadership, and academic systems. By strengthening each of these building blocks, we seek to create lasting improvements in student learning outcomes and support whole-school transformation. We believe that every child deserves an education that nurtures curiosity, critical thinking, problem-solving, and a lifelong love for learning. If you are passionate about shaping the future of education, we would love to hear from you.At Shikha, curriculum is not about coverage, it’s about thinking.We are building a 100% project-based, inquiry-driven curriculum that helps students problem-solve, think critically, communicate effectively, collaborate meaningfully, and develop strong character. As Head of Curriculum Development, you will lead this work—shaping how students learn, not just what they learn.YOUR ROLELead Curriculum Vision & Design: Own the design of a 100% project-based, modular curriculum that emphasizes process over content and develops deep domain expertise.Design for Thinking, Not Memorization: Ensure curricula build cognitive ability, critical thinking, creativity, communication, collaboration, and character.Anchor Learning in Big Questions: Guide the development of inquiry-driven units built around powerful “big questions,” with strong emphasis on Indian context and relevance.Bridge Curriculum, Pedagogy & Assessment: Ensure tight alignment between curriculum design, classroom pedagogy, and assessment practices.Leverage Technology Thoughtfully: Integrate technology tools to scaffold learning, enable student-led inquiry, and support personalization.Build & Mentor Teams: Lead, mentor, and grow a team of curriculum designers, subject experts, and educators.Pilot, Iterate & Scale: Work closely with Shikha Academy classrooms to test, refine, and strengthen curriculum before scaling across programs and platforms.WHAT WE ARE LOOKING FORExperience: 8–10 years of total professional experience, with significant experience in curriculum design, academic leadership, or instructional design.Education: Master’s degree in Education, Curriculum Studies, Subject Specialization, or a related field (graduates from premier institutes preferred).Curriculum Expertise: Deep understanding of inquiry-based learning, project-based pedagogy, learning progressions, and assessment design.Subject Comfort: Ability to think across disciplines, with familiarity in areas such as Social Studies, English, Computer Science, Arts, or Business & Economics.Skills: Strong academic writing, conceptual clarity, systems thinking, and people leadership.Mindset: Curious, reflective, rigorous, and deeply committed to reimagining how children learn.WHY JOIN USDesign curriculum that teaches students how to think, not what to memorize.Lead work that blends research, classroom practice, and innovation.Shape learning experiences rooted in real questions, real contexts, and real-world relevance.See your ideas come alive in classrooms and in the thinkers, creators, and leaders they help shape.JOB TYPE: Full timeLOCATION: Borivali, Mumbai REPORTS TO DirectorSALARY: Competitive, commensurate with skills and experienceCONTACT: hr@shikhaacademy.org Show more Show less Seniority level Director Employment type Full-time Job function Business Development and Sales Industries Education

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Instructional Designer- Science

Ekya Schools Remote
Linkedin (India)

Direct message the job poster from Ekya Schools Tara Chetry Tara Chetry Talent Acquisition Lead at Ekya Schools | Hiring People Who Shape the Future Location: Kalyan NagarRole Overview:We are looking for a Science Instructional Designer to lead curriculum design, assessment planning, and instructional design for Senior School Science. The role will own the end-to-end curriculum lifecycle from design and implementation to assessment and evidence analysis and support teachers and coordinators through professional development and instructional resources.Educational QualificationsB.Sc./M.Sc./M.Phil./Ph.D. in Physics, Chemistry, Biology, Life Sciences, Environmental Science, Biotechnology, Microbiology, Biochemistry, or related disciplines.B.Ed./M.Ed. with a Science specialization or relevant Science Education/STEM qualifications may also be considered.ExperienceExperience in curriculum development, instructional design, assessment design, educational content development, publishing, or Science education research.K–12 teaching or learning-resource development experience is preferred.Familiarity with CBSE, ICSE, State Boards, IB, Cambridge, competency-based, inquiry-based, and STEM learning approaches.Experience developing interdisciplinary, project-based, experiential, or laboratory-based learning resources is an advantage.Key ResponsibilitiesCurriculum & Instructional DesignLead the development and continuous improvement of the Science curriculum using research-based practices.Develop curriculum frameworks, lesson plans, assessments, laboratory activities, and learning resources aligned with learning outcomes.Ensure alignment with Board and State curriculum requirements and manage curriculum transitions across grades.Maintain and update Science content across digital learning platforms.Stay current with emerging technologies, pedagogies, curriculum frameworks, and best practices in Science education.Demonstrate subject expertise in at least one Science discipline, with strong knowledge of the broader Science curriculum.Assessment & Student LearningDesign assessments and analyse data to identify learning gaps, trends, and student progress.Develop baseline assessments, remediation plans, and tools to measure learning outcomes.Recommend teaching-learning strategies and interventions to maintain high academic standards.Design enrichment and STEM-based self-paced learning opportunities.Teacher Development & Academic SupportSupport teachers in planning effective, inquiry-based and experiential learning experiences.Design and conduct professional development sessions on curriculum, pedagogy, assessments, laboratory practices, and instructional strategies.Conduct curriculum and pedagogy audits and visit campuses to understand contextual requirements and recommend improvements.Support new ELC team members in understanding Ekya’s pedagogy, curriculum, and culture.Science & STEM ProgrammesPlan and monitor Science competitions, STEM fairs, exhibitions, Olympiad preparation, innovation programmes, and career-awareness initiatives.Develop Science engagement programmes for students, teachers, and parents.Monitor programme implementation and evaluate effectiveness.Core CompetenciesStrong understanding of scientific inquiry, experimental design, data interpretation, critical thinking, and STEM education.Strong research, analytical, problem-solving, communication, and organisational skills.Knowledge of current Science curriculum, pedagogy, assessment practices, and educational technology.Familiarity with LMS, Google Workspace, digital learning platforms, simulations, virtual laboratories, and AI-enabled learning/content tools.Ability to manage multiple projects, meet timelines, collaborate effectively, and work independently.Willingness to travel extensively across CMR K–12 and Ekya campuses. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Science Industries Education

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Assistant Manager- Instructional Design & Learning Content

Air India SATS Airport Services Private Limited (AISATS) Remote
Linkedin (India)

Direct message the job poster from Air India SATS Airport Services Private Limited (AISATS) Shivangi Sharma Shivangi Sharma Executive – Talent Acquisition | Corporate Hiring | Aviation Sector | Ex–Bechtel | MBA HR (UPES) About the jobAbout Air India SATS Airport Services Private Limited (AISATS)AISATS is a leading airport services provider in India and a 50:50 joint venture between Air India Limited (a Tata Group Company) and SATS Ltd., one of the world's leading providers of gateway services and airline catering solutions. AISATS delivers a comprehensive range of airport services, including passenger and baggage handling, ramp services, aircraft cleaning, load control, flight operations, and cargo handling services across India. Driven by a commitment to operational excellence, safety, and customer satisfaction, AISATS continues to set industry benchmarks in aviation ground handling services.Role OverviewThe role is the central owner for design, development, governance and maintenance of centralized learning content across AISATS.The incumbent will ensure all learning content is instructionally effective, digitally engaging, current and compliant with applicable DGCA, IATA, Safety, Security, airline/customer and internal requirements.The role will also drive digital and AI-enabled content development, multilingual learning solutions, content governance, RoR/version control and end-to-end delivery of learning-content projects.Location: GurugramDepartment: Learning & Talent Development SPECIFIC RESPONSIBILITIESOwn centralized training content across classroom, e-learning, blended learning and performance-support formats.Maintain RoR, version control, review cycles, approval records and centralized content repositories.Ensure regulatory and compliance requirements including DGCA, IATA, Safety, Security and airline/customer standards are accurately embedded in relevant content.Partner with SMEs and functional stakeholders for technical validation and timely content updates.Design and develop e-learning, interactive modules, assessments, videos, posters, infographics, job aids and other digital learning assets.Use tools such as Articulate Storyline/360, Snagit, Canva, Photoshop, SharePoint and AI-enabled authoring tools.Leverage AI tools for faster content creation, translation, voiceovers and localization across multiple Indian languages while ensuring quality and accuracy.Apply instructional design and adult-learning principles to simplify complex technical and operational content.Own content-development projects end-to-end with accountability for timelines, quality, approvals, learner experience and outcomes.Track regulatory, SOP and policy changes and ensure impacted content is updated within defined timelines.Review learner feedback, assessment data and stakeholder inputs to continuously improve content effectiveness.Ensure required software, tools, licenses and content-development capabilities are available with necessary approvals.Continuously evaluate emerging learning technologies and recommend relevant solutions.EDUCATIONAL QUALIFICATIONSMinimum- Bachelor’s degree or higher education. Must have string hands-on capability in:-Articulate Storyline / Articulate 360AI-enabled content-authoring toolsCanvaAdobe PhotoshopMS Office, particularly PowerPointSharePointLMS and digital-learning platformsRELEVANT EXPERIENCEStaff should possess the following experiences:Minimum 4–10 years of experience in L&TD, with at least 2 years in ground handling or aviationRelevant experience should include:Instructional design and digital-content development.Hands-on development of e-learning and multimedia learning assets.Managing multiple content-development projects independently.Working with SMEs to convert technical content into effective learning solutions.Content governance, documentation and version control.Experience in aviation, logistics, transportation or another regulated/safety-critical industry preferred.Exposure to AI-based content development and multilingual learning solutions desirable.PERSONAL CHARACTERISTICS & BEHAVIOURSFor a successful role, he/she should have the following traits:Strong ownership and accountability for delivery.High attention to detail and compliance orientation.Creative and learner-centric approach to content design.Strong digital and technology orientation.Ability to simplify complex technical information.Strong project-management and prioritization skills.Comfortable managing multiple stakeholders and deadlines.Ability to constructively challenge SMEs where required for clarity and learner effectiveness.Curious and proactive in adopting new learning technologies.Strong focus on quality, accuracy and continuous improvement. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Airlines and Aviation and Aviation and Aerospace Component Manufacturing

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Instructional Designer - Gurgaon, Noida, Hyderabad

Optum India Remote
Linkedin (India)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.We are currently seeking a candidate to fill an exciting role within Optum Global Advantage Learning Transformation team. The Instructional Designer will build scalable learning experiences that develop teams across Optum Global Advantage. The ideal candidate will be creative and tech savvy with experience working across multiple instructional delivery modalities with advanced level digital design skills. The Instructional Designer will create and continuously improve learning experiences using an array of approaches that engage learners and drive high-impact learning.The role will provide learning support to internal customers through the design and development of both instructor-led and self-paced learning solutions for both new and existing employees. The role will produce high quality, skill-based learning content across a variety of different modalities - including facilitator guides, interactive self-paced modules, scenario-based role play activities and assessments, to name a few. The role will work across the full spectrum of learning support - new content development, management of existing content, as well as scheduled and ad-hoc communications - with the goal of increasing the performance of our internal customers. Additionally, the role will consult and collaborate with subject matter experts (SMEs) as well as peers across the organization.Primary ResponsibilitiesSeamlessly align to the strategic objectives of stakeholders and internal customersEngage/collaborate with appropriate stakeholders and SMEs needed to identify business needs, performance goals and gaps and conduct content analysisPropose or suggest design solutions based on the identified business needsApply principles of adult learning and training best practices to create effective and innovative training design solutionsDevelop appropriate learning activities based on training designs and learning objectivesWrite scripts/talking points for learning activities (e.g., trainer, audio, video, case studies)Write supporting materials for learning activities (e.g., agendas, schedules, quick reference guides, handouts, job aids, trainer/learner guides, audio/visual aids)Leverage/modify existing training solutions to meet current needs (e.g., updates, revisions, re-purposing for new audiences)Utilize various platforms/tools (ex: Articulate 360) to develop skills-based learning contentDesign and develop effective instructor-led and self-paced learning contentCollaborate with peers across Optum to evaluate and improve learning contentPartner with peers to develop full scale learning solutions for both new and existing employeesEffectively take direction and apply feedback from senior team members while juggling multiple prioritiesAccurately track task progress within project workplans in a timely mannerCommunicate effectively with customers, peers and Optum leadershipEngage/collaborate with appropriate stakeholders and SMEs to determine appropriate training content (e.g., products, processes, tools, skills needed)Conduct Train-the-Trainer sessions to prepare trainers for delivery of training solutions and ensure/validate trainer readinessObtain stakeholder and SME approval/sign-off of training pilot outcomes and next stepsComply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do soRequired QualificationsTechnical skills4+ years of experience using Microsoft Office suite of applications/tools3+ years of experience designing/developing learning content in a corporate environment creating instructor-led and self-paced learning content (required)3+ years of experience using Articulate 360 suite (storyline is required) of applications/toolsProcess-specific skillsDemonstrated ability to manage learning content on a Learning Management System (LMS)Demonstrated ability to utilize high quality visual design principles within creation of learning contentDemonstrated ability to communicate effectively, think critically and solve problemsSoft skillsDemonstrated ability to efficiently manage time and balance multiple deliverables/prioritiesDemonstrated ability to speak and write proficiently in the English languageDemonstrated ability to effectively balance creative design techniques with a high attention to detailProven highly motivated individualProven creative bent of mind with out-of-the box thinkingWilling to work on a hybrid set-up (6-10x on-site per month)Willing to be assigned to a night shift supporting a US project (3:30 p.m. - 12:00 a.m. India time)At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries IT Services and IT Consulting

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5+ years of experience in Instructional Design, Learning & Development, Talent Development, or OCM. Strong knowledge of instructional design models such as ADDIE, SAM, Agile Learning Design, and adult learning principles. Experience developing eLearning, ILT, VILT, and blended learning solutions. Proficiency in: Articulate Storyline Articulate Rise Adobe Captivate Camtasia Vyond Microsoft 365 Suite PowerPoint Familiarity with LMS platforms, learning analytics, and training reporting. Experience creating learning videos, simulations, assessments, and performance support materials. Knowledge of AI tools such as Microsoft Copilot, ChatGPT, Gemini, Claude, Adobe Firefly, and Synthesia. Strong communication, facilitation, stakeholder management, and project planning skills.Design and develop instructor-led, virtual, blended, and eLearning training programs. Conduct learning needs analysis and create role-based learning solutions. Develop Course Design Documents (CDDs), storyboards, assessments, job aids, user guides, and training materials. Create engaging digital learning assets, videos, simulations, and performance support tools. Collaborate with SMEs, change managers, and business stakeholders to gather and validate content. Manage content review cycles, approvals, version control, and training delivery timelines. Facilitate training sessions, train-the-trainer programs, and knowledge transfer workshops. Support employee adoption, communication, and organizational change initiatives. Track training effectiveness, learner feedback, and adoption metrics. Leverage AI-powered tools to accelerate content creation and learning personalization.Experience supporting ERP, CRM, HR, Finance, Supply Chain, PLM, or enterprise transformation programs. Knowledge of Prosci ADKAR, change impact assessments, and OCM methodologies. Experience measuring training effectiveness and user adoption. Exposure to graphic design, video editing, accessibility standards, and LMS administration. Bachelor's degree in Instructional Design, Education, Communications, Organizational Development, Psychology, or a related field. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries IT Services and IT Consulting

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Instructional Designer

Kinaxis Remote
Linkedin (India)

About KinaxisElevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.  In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Chennai and around the world as we continue to innovate and revolutionize how we support our customers.Our journey in India began in 2020 and we have been growing steadily since then! Building a high-trust and high-performance culture is important to us and we are proud to be Great Place to Work® Certified TM . Our state-of-the-art office, located in the World Trade Centre in Chennai, offers our growing team space for expansion and collaboration.Location BangaloreAbout The TeamThe Instructional Designer at Kinaxis is pivotal in shaping and delivering high-quality, engaging learning experiences that will make our customers successful on our platform. In collaboration with Curriculum Developers, SMEs, and other business units, this individual will bring training content to life across the roles that exist in our ecosystem. Our Instructional Designer ensures that learning experiences for our global customers are visually engaging, intuitive, and consistent with our brand standards.Reporting to the Manager – Customer Education, our Instructional Designer will play a key role in creating engaging and interactive content for our online learning platform. The ideal candidate will have a passion for education, strong instructional design skills, and experience in developing digital learning content in a variety of formats. What you will do Design, develop, and deliver high-quality learning experiences from approved outlines and content drafts, translating written content into visually engaging, interactive digital learning. Collaborate with subject matter experts, and other members of the training and enablement team, to create engaging and effective training courses using instructional design methodologies and emerging technologies. Need assessment and performance objective definition sit with Curriculum Development. Leaving it in attracts analysts rather than designers and misrepresents the actual day-to-day. Partner with Curriculum Developers and SMEs to pressure-test how content will be experienced, flagging where structure or sequencing weakens the learner experience Design and develop innovative and interactive learning experiences using instructional design principles, adult learning theory, and best practices. Create engaging learning materials such as eLearning modules, videos, simulations, and job aids. Apply and extend the Kinaxis University brand system, content style guide, and accessibility standards, meeting WCAG Level A as a minimum on every deliverable. Liaise with other teams such as Product Management and Professional Services to determine course direction and assess course appropriateness. Contribute to our reusable component library of templates, interaction patterns, and design standards that scale across the curriculum Primary Skills and Qualification Bachelor's degree in education, instructional design, instructional technology, or a design-related field (graphic design, visual communication, etc.). or equivalent demonstrated portfolio experience. Portfolio strongly preferred. Candidates who submit a portfolio of digital learning work they personally designed and built will receive priority consideration. A link or PDF is fine. What we are looking for Minimum of 2 years of experience in curriculum development, instructional design, or eLearning development, preferably in the SaaS or technology industry. Strong instructional design skills, with experience designing and developing online learning materials using authoring tools such as Articulate Rise, Adobe Creative Suite, Camtasia, Synthesia and other similar AI software. Strong multimedia and visual composition skills: layout, color, hierarchy, and accessibility. Familiar with user experience principles of design and design thinking. Proficiency in learning management systems (LMS) and Hands on Lab (HOL) systems is a plus. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and subject matter experts. Creative mindset with a passion for innovation and continuous improvement in learning theory and design. Nice to have motion graphics or video animation skills are a strong asset. Experience with tools such as After Effects, Vyond, or similar is welcome but not required. #Associate Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more. Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.People matter at Kinaxis and these are some of the perks and benefits we created for our team: Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month) Flexible work options Physical and mental well-being programs Regularly scheduled virtual fitness classes Mentorship programs and training and career development Recognition programs and referral rewards Hackathons For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com .Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions. Show more Show less Seniority level Associate Employment type Full-time Job function Training Industries Software Development

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Content Strategist

ZebraLearn Remote
Linkedin (India)

Job Profile:Own content creation, launch communication, customer journeys, and remarketing initiatives to drive engagement, conversions, and retention. Your contribution to the team:Book Launch MarketingCreate launch plans and content calendars for new book releases.Coordinate launch campaigns across social media, email, website, and partner channels.Track launch performance and suggest optimization strategies.Customer Journey & Lifecycle MarketingMap and optimize customer journeys from awareness to purchase and retention.Build and manage email nurture sequences and automated workflows.Analyze customer behavior and identify opportunities for engagement.Content & CopywritingWrite marketing copy for emails, landing pages, social media, ads, and website content.Develop author-focused and learner-focused content strategies.Collaborate with design and publishing teams to create marketing assets.Technical & Strategic MarketingManage marketing automation tools and CRM workflows.Support website content updates and conversion optimization initiatives.Monitor campaign performance and prepare actionable reports.RemarketingCreate remarketing campaigns for website visitors, leads, and existing customers.Work with paid marketing teams/agencies to improve conversion rates.Requirements : Strong writing and editing skills.Experience with email marketing and automation tools.Understanding of customer journeys and conversion funnels.Basic analytics and reporting skills.Strategic thinking and campaign planning.Other details:Office Location - Vesu, Surat, Gujarat.Work Type - In-Office, Full-time.Working Days - 6 Days a week (Monday to Saturday)Compensation - As per the industry standards, also depending on your experience and expertiseStalk us here - Website - https://zebralearn.com/Instagram - https://www.instagram.com/zebra_learn/For quick response, please feel free to send in your resume with portfolio at prachi.agrawal@zebralearn.com Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Book Publishing

Posted 2 weeks, 4 days ago Apply Now →

Content Strategist for RoboTouch

RoboTouch Remote
Linkedin (India)

Direct message the job poster from RoboTouch Sri Manohar Yerram Sri Manohar Yerram CxO (x = Experience, Innovation, Marketing/DM, Strategy, Operations, Research, Technology) @ RoboTouch | President @ Bhagyalaxmi Industries Group… 📍 RoboTouch HQ at ECIL, Hyderabad 🕒 Full-Time | On-Site 💼 Experience: 3–6+ YearsAbout RoboTouchRoboTouch is a WellnessTech and lifestyle electronics brand focused on creating futuristic electric massage chairs and wellness experiences for modern homes, offices, hospitality spaces, and premium commercial environments.We are looking for a Content Strategist who can think beyond captions, blogs, and social media posts. This role is for someone who understands how content can build trust, educate customers, influence purchase decisions, improve lead quality, and strengthen the overall brand experience.This is a role for a storyteller who respects data, and a strategist who understands emotion.About the RoleAs a Content Strategist at RoboTouch, you will own the way our brand speaks across digital platforms, website pages, product listings, campaigns, ads, brochures, videos, blogs, and customer communication.You will work closely with the Digital Marketing Manager, Content Writer, Digital Design & Brand Associate, sales team, and leadership to create content that is clear, persuasive, premium, and performance-driven.Your work should help answer one key question:Why should a customer trust RoboTouch and choose our massage chairs over every other option in the market?What You’ll Be Working OnBuild and execute a content strategy aligned with RoboTouch’s brand, products, customer journey, and business goalsCreate content frameworks for the RoboTouch website, landing pages, blogs, product pages, ads, brochures, videos, and digital campaignsWrite and guide high-impact content for product communication, wellness benefits, customer education, comparisons, FAQs, and buying guidesDevelop scripts for reels, explainer videos, product videos, showroom walkthroughs, customer testimonials, and ad campaignsWork with the Digital Design & Brand Associate to ensure written content and visual design create one unified brand experienceCollaborate with the Digital Marketing Manager to improve ad copies, lead-generation campaigns, campaign messaging, and conversion-focused contentCoordinate with the sales and customer support teams to understand real customer questions, objections, feedback, and buying behaviourUse Google Analytics, Search Console, SEO tools, and campaign data to understand what content is working and what needs improvementResearch keywords, search intent, customer pain points, competitor messaging, and wellness/lifestyle trendsCreate content for marketplace product listings across platforms such as Amazon, Flipkart, IndiaMART, Tata Cliq, Pepperfry, JioMart, and similar platformsUnderstand platform-specific content behaviour and create tailored content strategies for platforms such as X, Facebook, Instagram, LinkedIn, Snapchat, YouTube, Pinterest, Quora, and RedditKnow what type of content performs best on each platform and adapt messaging, tone, format, storytelling style, and creative direction accordinglyAbility to create platform-native content strategies focused on audience behaviour, engagement patterns, trends, discoverability, and conversion opportunities across different social media ecosystemsMaintain consistency in RoboTouch’s tone of voice across all customer-facing touchpointsTurn data, insights, and product knowledge into content that improves traffic, leads, conversions, and customer trustIdeal CandidateStrong experience in content strategy, copywriting, SEO, and digital communicationExcellent writing skills with the ability to simplify complex product features into clear customer benefitsStrong understanding of branding principles, brand communication, and customer psychologyHands-on experience with Google Analytics and Google Search ConsoleGood understanding of SEO, keyword intent, content funnels, and conversion-driven writingAbility to analyse data and turn it into actionable content improvementsComfortable working with marketing, design, sales, and leadership teamsStrong ownership mindset with the ability to plan, execute, review, and improveDeep understanding of how content formats differ across social media platforms and the ability to strategically tailor content for platform-specific audiencesSomeone who can balance premium brand storytelling with measurable business resultsBonus SkillsExperience with Ahrefs, SEMrush, Ubersuggest, or similar SEO toolsExperience writing for e-commerce, D2C, luxury, wellness, electronics, healthcare, fitness, or lifestyle brandsExperience creating scripts for video ads, reels, product explainers, and testimonial videosUnderstanding of performance marketing, lead generation, Meta Ads, and Google AdsAbility to use AI tools for research, ideation, content structuring, and creative workflowsExperience analysing social platform trends, audience behaviour, and viral content patterns to improve brand visibility and engagementWhy Join RoboTouch?Work with a growing WellnessTech and lifestyle electronics brandBuild content systems that directly influence brand perception and sales growthWork closely with leadership and contribute to real business decisionsCreate content across website, social media, ads, marketplaces, brochures, videos, and customer communicationOpportunity to grow into a larger brand, communication, or marketing leadership roleHow to ApplyPlease send us:Your resumePortfolio or sample workExamples of content that created measurable impact, such as traffic, leads, conversions, rankings, engagement, or sales enquiriesIf you can combine storytelling, strategy, and measurable business impact, we would like to hear from you. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Appliances, Electrical, and Electronics Manufacturing

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Employee Knowledge & Content Strategy Manager

Fortive Remote
Linkedin (India)

Direct message the job poster from Fortive Deepthi Srinivas Deepthi Srinivas Hiring Employee Knowledge & Content Strategy ManagerReports to: VP HR Technology and AnalyticsAbout the RoleWe're hiring a Knowledge Base Manager to build and govern the HR knowledge function across our 10 operating companies (OpCos) and Centers of Excellence (COEs). This role will define the knowledge base strategy, operating model, content standards, and governance needed to connect HR content across ServiceNow, SharePoint, portals, and other systems so employees can easily access accurate, searchable, persona-relevant information through self-service, AI-enabled tools, and other employee experience channels.Key ResponsibilitiesDesign and maintain the HR knowledge architecture across ServiceNow, SharePoint, portals, and other content repositories, including taxonomy, metadata, article templates, and content standardsEstablish content governance, including intake, review, approval, publishing, version control, retirement, ownership, and review cyclesLead COE and OpCo governance forums to keep HR content current, accurate, compliant, and aligned to local, regional, and OpCo policy variationsPartner with HR Technology, ServiceNow platform owners, Internal Communications, COEs, and OpCos to create a clear, persona-relevant employee information strategyUse ServiceNow analytics, SharePoint usage, search, chatbot, case trends, employee feedback, and content quality metrics to identify gaps, improve self-service adoption, and simplify the employee experienceLead content inventory, cleanup, harmonization, migration, and ongoing maintenance across existing HR repositories, including SharePoint sites, portals, legacy tools, and team-managed content sourcesPartner with HR Technology and digital workplace teams to ensure knowledge content is structured and connected for use in AI tools, search experiences, chatbots, portals, and other employee-facing channelsEnable HR content owners and SMEs through training, writing standards, templates, office hours, and practical guidanceDefine and report success measures, including content freshness, search success, case deflection, article quality, adoption, employee satisfaction, and reduced repeat inquiriesRequired Skills & ExperienceKnowledge management, information architecture, and HR content strategy experience in a complex, matrixed environmentHands-on experience managing, implementing, or optimizing a ServiceNow knowledge base, including taxonomy, workflows, ownership models, user criteria, metadata, analytics, and content lifecycle managementExperience governing HR content across SharePoint, portals, ServiceNow, and other repositories so content can be reused consistently across employee self-service, search, chatbot, and AI-enabled experiencesWorking knowledge of HR domains such as benefits, compensation, employee relations, talent acquisition, payroll, policy, manager support, and employee lifecycle processesTechnical fluency to partner with platform, portal, SharePoint, search, chatbot, AI, reporting, digital workplace, and HR technology teamsAbility to lead cross-functional workstreams, influence senior stakeholders, drive adoption, and hold partners accountable without direct authorityStrong analytical, change management, stakeholder engagement, and plain-language communication skillsQualificationsBachelor’s degree in Human Resources, Business, Communications, Information Management, Knowledge Management, or related field; equivalent experience considered7+ years of experience in HR operations, HR shared services, knowledge management, employee experience, HR technology, internal communications, or related function3+ years leading knowledge management, content governance, HR service delivery, or employee self-service initiatives in a complex organizationExperience with ServiceNow HR Service Delivery, employee portals, knowledge bases, case management, or related HR service platforms strongly preferredExperience working across global or multi-business-unit environments with regional policy variation, compliance requirements, and diverse employee personas Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Industries Appliances, Electrical, and Electronics Manufacturing

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Instructional Designer

Octave Remote
Linkedin (India)

Job Location (Short): Hyderabad, IndiaWorkplace Type: HybridReq Id: 3308ResponsibilitiesAs part of the team who are responsible to drive the Octave culture where learning is embedded into daily work, where curiosity is celebrated, and where growth is shared. By combining global resources with local insight, Octave Learning ensures that every employee, no matter their role, location, or stage of their career, has access to opportunities that inspire confidence, accelerate performance, and expand future possibilities the Octave way.This role is to work with the wider Octave learning team to deliver with the Department’s leaders and the SME;s of the business, to plan, design the Learning and capability programs to execute the Octave overall business strategy.Learning instructional designer analyses learning needs and develops effective learning solutions, such as e-learning, workshops, courses modules, and training materials.You will apply Learning standards with instructional theories and the Octave framework and into weave business metrics, collaborate with subject matter experts (SMEs), and design evaluations to ensure the learning experiences are engaging and achieve positive outcomes. Key activities include learner analysis, content creation, instructional guides and integrating feedback to refine the products. Plus, Ad hoc project work to amplify Octave operational capability.Education / Qualifications4 years of experience in a closely related role/industry.Development of end-to-end solutions ensuring the successful delivery across a variety of mediums (ILT & digital).Work with a team of learning and development designers to implement key initiatives.Leveraging innovative learning design methodologies and techniques with a range of platforms.Instructional Strategy & Design: Choose and apply learning strategies to design effective and engaging learning experiences.Content Development: Create various learning materials and products, including e-learning modules, workshops, training manuals, video-based learning, and job support/performance support products.Collaboration: Work with SMEs to gather content, and potentially with multimedia designers and programmers to implement the learning solutions.Evaluation: Design and implement program evaluation strategies to assess the effectiveness of the learning products and gather feedback for improvements.Facilitator Training: Train facilitators on how to deliver face-to-face training sessions and other learning programs. About OctaveOctave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.Why work for Octave?All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.Everyone is welcomeAt Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Technology, Information and Internet

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Senior Instructional Designer

Lowe's India Remote
Linkedin (India)

Innovate in BengaluruThis position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience. Job DescriptionAbout Lowe’sLowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.About Lowe’s IndiaLowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes IndiaAbout The TeamTeam directly supports the Associate Learning & Development team at SSC-M. Providing content development support and maintenance of courseware as required.Job SummaryThe primary purpose of this role is to consult with business partners and learning peers to design and develop learning solutions tied to business strategies that met or exceed organizational objectives. This includes responsibility for understanding root cause business issues, facilitating conversations with Subject Matter Experts (SMEs), determining appropriate learning modalities, project planning and developing complex, blended learning solutions. Specifically, this role will support the development of technology-focused curricula inclusive of highly technical content for Lowe’s Tech associates, as well as global AI, data, and digital fluency content for the enterprise. This role is critical to Lowe's because it ensures Lowe's associates are equipped with the confidence and competence to serve Lowe's customers.Roles & ResponsibilitiesCore Responsibilities:Develops instructional training delivery methods (i.e., in-person, online, self-service) and mediums such as audio-visual materials, production videos, instructor guides, and curriculum, as appropriateIndependently works with subject matter experts (SMEs) and key stakeholders to understand needs, create design documents, and gather insights that will ultimately impact the effectiveness of the learning solutionGain indepth knowledge about the businesses for which they create contentDevelops exercises, micro-learning, job aids, assessment questions, and other methods of learning including social or connected learning strategies independently without any review support from the leadCreates overlays using tools like WalkMe or WhatfixDevelops simulated safety trainingAdvises on technological learning solutions and methodologies to enhance the efficiency and effectiveness of learning programsManage create project plans ensuring optimal use of available resources.Uses instructional design methodology to design and develop blended learning solutionsCreates modes of assessment, such as tests or quizzes, to measure the effectiveness of training solutionsElevates risks and proposes mitigation strategies to meet timelinesYears Of ExperienceOverall L&D experience of 4-6 years, out of which at least 3 years in Instruictional Design role.Experience in establishing credibility with Learning Consultants, Managers and SMEs.Exceptional stakeholder management and cross-functional skills.Strong interpersonal and communication skills.Ability to bring innovative Learning & Development ideas and proposals to the team that can improve associate career development.Self-starter, ability to learn fast and contribute.Ability to build strong organizational knowledge and understanding of the current gaps within capability development.Shares our values, and work in accordance with those values.Education Qualification & Certifications (optional)Required Minimum QualificationsCandidate must have completed their graduation. A degree in HR/Learning would be preferableCertifications in Instructional design would be an added advantageSkill Set RequiredPrimary Skills (must have)Instructional Design (this includes developing training materials and content, online/e-learning modules, instructor-led materials, job aids, online tutorials, multimedia products (video, graphic, audio) and other training assets)WalkMeAdobe Creative CloudArticulate 360 Studio/RiseAxonifyExperience with video production/editingSecondary Skills (desired)Workday LearningAI Avatar and Voice Technology (i.e. Synthesia, Heygen, WellSaid)Experience designing training utilizing Agile frameworks and methodologies (e.g. scrum and kanban)Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Retail

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Technical publication Engineer-III

Thales Remote
Linkedin (India)

Location: Bangalore - Indraprastha, IndiaThales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.Present in India since 1953, Thales is headquartered in Noida and has other operational offices and sites spread across Delhi, Gurugram, Bengaluru and Mumbai, among others. Over 2200 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Aerospace and Cyber & Digital sectors. Thales has two engineering competence centres in India - one in Noida focused on Cyber & Digital business, while the one in Bengaluru focuses on hardware, software and systems engineering capabilities for both the civil and defence sectors, serving global needs. The Group has also established an MRO (Maintenance, Repair & Overhaul) facility in Gurugram to provide comprehensive avionics maintenance and repair services to Indian airlines and support the growth of the local aviation industry.Job Description – Technical Publication EngineerThales India Engineering Competency Center (ECC) in Bangalore is seeking an Engineer – Technical Publications. In this role you will need to create/revise the aircraft level and system level publications/manuals on Aerospace Products and Systems in compliance with industry standards, company policies/procedure, assuring airworthiness / regulatory requirements.Key responsibilities:Author and revise technical manuals such as Aircraft Maintenance Manuals (AMM), Maintenance publications (MP), Component Maintenance Manuals (CMM/CMP), Illustrated Parts Data (IPD), Wiring Diagram Manual (WDM), Fault Isolation Manual (FIM) and Service Bulletins (SB).Analyze and interpret complex source data, including engineering drawings, specifications, schematics, and wiring diagrams, to develop accurate maintenance procedures.Ensure all authored content is compliant with industry standards, including S1000D (Issue 4.x or later), ATA 100, ATA iSpec 2200, and Simplified Technical English (ASD-STE100).Manage technical content within a Common Source Data Base (CSDB) environment, including the creation and management of Data Modules (DMs).Proficient in using XML-based authoring tools, such as PTC Arbortext Editor, Adobe FrameMaker (Structured), or Oxygen XML Editor, to create and manage structured content.Collaborate with illustrators to produce and integrate technical illustrations (e.g., CGM, SVG and ISO) that accurately depict maintenance procedures.Perform configuration analysis to identify changes and determine the impact on relevant manuals.Experience in maintaining the S1000D and project specific BREX, Stylesheets for multiple projects.Experience in identifying the Zones, Subzones, Frames and Station Definition document and Access Panels (External & Internal) for writing the maintenance proceduresExperience with working on Inflight Entertainment (IFE) systems will be an added advantage.Under the Senior Lead Engineer, work in a team environment with multiple participants within AGS Tech Pubs organization and possible multiple countries (India, US, France).Required skills, experience & Qualifications:B. Tech/B. E in Electronics / Mechanical / Aerospace/ Electrical/ Instrumentation engineering or equivalent with 3 to 8 years of relevant experience in technical authoring within the aerospace or defense industry. Higher qualifications of post-graduation are desirable.Must have in-depth knowledge and hands-on experience with S1000D, ATA 100, ATA iSpec 2200, and ASD-STE100 specifications.Advanced proficiency with XML/SGML structured authoring tools (e.g., Arbortext, FrameMaker, Oxygen).Must have experience in working with databases such as Team Center, SAP, Agile PLM, Windchill, 3D Via and work tracker tools like JIRA etc.Must have experience with CAD tools like PTC Iso Draw, Adobe illustrator and CATIA V5 for technical illustration purposes.Must have strong ability to interpret and analyze complex engineering data, including drawings, schematics, and Service Bulletins.Must have experience of using Tech Data Managing tools (ADAM Manager or otherExposure to other aerospace documentation processes and standards, including Interactive Electronic Technical Manuals (IETMs).At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Aviation and Aerospace Component Manufacturing and Defense and Space Manufacturing

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Technical Writer - Spare Parts

ALTEN India Remote
Linkedin (India)

Job Title: Technical Documentation/WriterJob DescriptionWe are seeking a motivated professional with around 3 years of experience in Automotive Aftermarket Spare Parts Information (SPI) to support the development and maintenance of parts catalogues for Trucks/Buses. The role involves working with engineering data, BOM structures, and PDM/PLM tools to ensure accurate and high-quality deliverables. You will collaborate with cross-functional teams, handle engineering changes, and contribute to quality and process improvement initiatives.Key Responsibilities Own and manage end-to-end creation and revision of spare parts catalogues using WINDCHILL or similar PDM/PLM/Authoring tools Create and revise technical illustrations using tools such as CorelDRAW or similar software Lead and execute engineering change workflows (DCN/ECN), ensuring accuracy and timely deliveries Interpret complex engineering drawings, CAD data and BOM structures to develop and validate product information Perform quality checks, identify recurring defects, and drive root cause analysis (RCA) with corrective and preventive actions Collaborate with cross-functional teams for data validation Monitor workflow progress, prioritize tasks, and ensure adherence to project timelines. Contribute to process improvements, standardization, and efficiency initiatives Support mentoring/training of junior team membersSkills & Qualifications Strong experience in Automotive_Aftermarket - Parts Catalouge Proficiency in PDM/PLM tools and workflow management In-depth understanding of engineering drawings, BOM hierarchies, product strcture Experience in quality processes, RCA, and continuous improvement practices Good stakeholder management and coordination skills Strong analytical thinking and problem-solving ability Effective communication skills in English C1 level Experience in WINDCHILL (Partslink), CorelDRAW, Creo View, LISA, KOLA, RAPID, GLOOPS, EDB, SAFT, IMPACT is an added advantageEducation Bachelor’s degree in Mechanical / Automotive Engineering or equivalentExperienceMinimum 3 years of experience in: Parts Catalogue / Technical Documentation within automotive or similar domain Experience: 3-5 years in automotive as Techical Documentation. Employment Model: In Office Location: Bengaluru, Karnataka, India Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Engineering Services

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Aleido India - Technical Writers (4 to 6 Years) - Mumbai or Bengaluru - Hybrid

Aleido India (Formerly ibruk Consulting) Remote
Linkedin (India)

Direct message the job poster from Aleido India (Formerly ibruk Consulting) Aruna Panangipally Aruna Panangipally Managing Director & Country Head @ Aleido India | Corporate Strategy, Leadership Aleido India - Technical Writers (4 to 6 Years) - Mumbai or Bengaluru - HybridPreferred Experience: Documenting electrical or electronic hardware.About the RoleLocation: Mumbai (Chakala)/Bengaluru(Marathahalli) – Hybrid. Fully Remote working may be possible in some cases.As a Technical Writer, your responsibilities will include:• Analysing source material that may be incomplete, inconsistently structured, or require clarifications• Interacting with developers, engineers, and other stakeholders to gather missing information• Developing mid-complexity documentation units involving multiple sections, workflows, or dependencies• Participating in content analysis and documentation planning activities• Supporting illustrations and visuals by providing clear input or collaborating with illustrators• Working effectively within virtual and cross-functional teams• Following defined documentation processes, tools, and style guidelines• Proactively identifying documentation gaps and proposing improvement ideas• Managing assigned tasks with limited supervision while meeting quality and timeline expectationsExperience• 4 to 6 years of experience in technical documentation or related content development roles• Proven experience in creating complex documentation• Strong ability to interpret, restructure, and simplify technical information• Proven ability to work with imperfect inputs and drive clarification discussions• Proficiency in structured authoring; especially DITA• Prior exposure to telecom environments preferredSoft Skills• Mostly self-driven; requires minimal micromanagement• Strong collaboration skills with developers and technical teams• Confident in steering discussions and asking the right questions• Proactive mindset with a focus on continuous improvement• Reliable, organised, and detail-orientedHow to apply: If you are interested, mail your resumes to india_careers@aleido.com with "TW-IDG-0826" as the reference.About AleidoAleido AB is a global leader in product information and learning solutions. With over 850 technical communication professionals spread across 6 countries, Aleido provides services and solutions across the complete documentation lifecycle. In January 2026, Aleido launched its Indian operations at two locations—Mumbai and Bengaluru—to strengthen our ability to deliver even greater value to our customers, locally in India and globally. At Aleido India, you become part of a global organisation driven by a clear purpose — to make advanced technology simply understood. Every document we deliver helps people work more safely, efficiently, and confidently with complex systems across industries worldwide.You can read more about Aleido at https://www.aleido.com Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Telecommunications

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Summary Position Summary Tax Consultant II - SDTThe Technical Writer – In ‑ Platform Learning (Intela) will help create, maintain, and operationally manage learning assets for Intela, Deloitte ’ s enterprise tax platform. This role supports each scheduled Intela release by converting demos, recordings, and product walkthroughs into clear, task ‑ based user guides and video scripts.The role is execution - focused and process - driven: the writer is responsible for content from initial intake through review,7 publishing, and post - release validation, while keeping work tracked in Microsoft Planner across defined release stages. This role requires a high degree of independence, operational rigor, and ownership across the full learning asset lifecycle. Work you’ll do As a Technical writer on the Service Delivery and Transformation (SDT) team, you will be responsible for: Content Development & Maintenance Help develop new and revised in platform learning assets aligned to each Intela platform release and project driven functionality updates. Assist in translate demos, SME walkthroughs, and recordings into accurate, user facing documentation. Help produce and maintain: Microsoft Word user guides with clear steps, screenshots, formatting, and troubleshooting/known issues as applicable. Microsoft Word video scripts prepared for Camtasia production (clear narration, on screen actions, callouts, and timing cues). SnagIt screen captures and recordings to support documentation and script development. Information Gathering & Validation Gather, interpret, and validate information from Demo meetings and SME walk throughs, Demo recordings, Draft “What’s coming up in Intela” materials and release previews. Ask clarifying questions, identify gaps, and validate product behavior before finalizing content. Planning, Storyboarding & Iteration Storyboard and outline content before drafting. Draft, revise, and iterate content based on peer, product, and stakeholder feedback. Ensure documentation reflects the correct environment, release version, and functionality. Review, Workflow & Publishing Execution Execute and document the full review and publishing workflow using Microsoft Planner, including: Planning: capture requirements, open questions, dependencies, and required demo artifacts Storyboard (Draft): develop guides and supporting assets Peer Review: coordinate and incorporate peer feedback Product Owner Review: request review, track outreach, and document status Learning Design Services: package and hand off final assets for publishing Help Page Review: review published content for accuracy, formatting and link integrity and route revisions as needed Operational Rigor & Documentation Maintain strong Planner card hygiene, including: Status updates and handoffs Key decisions and approvals Risks, blockers, and dependencies Product issues or defects with clear reproduction steps and impact descriptions Ensure consistency in terminology, formatting, and adherence to established templates, standards, and the Intela learning process. Support reporting and tracking through the Learning Asset Inventory. Key Deliverables Updated or new Microsoft Word user guides with current screenshots. Updated or new Microsoft Word video scripts with screen captures prepared for Camtasia production. Organized SnagIt recordings and annotated captures. Complete Microsoft Planner card documentation showing lifecycle status, reviews, approvals, and publishing handoffs. Collaboration with ‘Learning Design Services’ team for publishing to Intela Help. Accurate updates to reporting and the Learning Asset Inventory. The Team Deloitte Tax LLP's Tax Transformation Office (TTO) is responsible for the design, development, and deployment of innovative, enterprise technology, tools, and standard processes to support the delivery of tax services. The TTO team focuses on supporting Deloitte Tax LLP’s ability to provide comprehensive, value-added, and efficient tax services to its clients. It is a dynamic team with professionals of varying backgrounds from tax technical, technology development, change management, Six Sigma, and project management. The team consults and executes a wide range of initiatives involving support to process and tool development and implementation including training development, engagement management, tool design, and implementation. Work Location : Hyderabad Shift Timings: 11 AM to 8 PM ISTRequired Experience & Skills Full time Graduation degree BBA, B. Com. 3+ years (typical) of technical writing experience for software platforms or enterprise tools. Proven ability to translate demos and recordings into task ‑ based, end user documentation. Strong systems aptitude and proficiency with Microsoft Word, Excel, and Power Point. Strong Microsoft Word production skills (styles, structured formatting, tables, callouts, image handling). Hands on experience capturing and annotating visuals, including: SnagIt (screen capture, screen recording, basic markup) Comfort scripting for Camtasia produced videos (editing experience not required) Experience running structured review cycles and incorporating multi stakeholder feedback. Strong operational discipline using Microsoft Planner and Teams to manage work in progress. High attention to detail; ability to distinguish content changes vs. product defects and write clear issue descriptions. Excellent communication skills with clear, concise writing style. Strong focus on delivery and comfort working under release deadlines. Ability to enhance drafting and review using Deloitte approved AI assisted writing tools. Preferred Experience Familiarity with help site or knowledge base publishing workflows (metadata, accessibility basics, link validation). Experience working with product owners, agile teams, and release based delivery models. Basic image editing and content quality assurance (outdated screenshots, broken links, environment mismatches). Prior experience supporting global publishing or enterprise knowledge platforms. Our purposeDeloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.Our people and cultureOur inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.Professional developmentAt Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .Benefits To Help You ThriveAt Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.Recruiting tipsFrom developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.Requisition code: 360883 Show more Show less Seniority level Not Applicable Employment type Full-time Job function Accounting/Auditing and Finance Industries Business Consulting and Services

Posted 2 weeks, 4 days ago Apply Now →

Technical Writer - KVM & Control Room Products

Black Box Remote
Linkedin (India)

Job DescriptionPurpose of the JobThe Technical Writer is responsible for creating, managing, and continuously improving technical documentation for Black Box’s product portfolio, with a strong focus on KVM, AV, and IoT solutions that enable our Control Room & Command Center strategy. This role works closely with Product Management, R&D, and cross-functional teams to ensure documentation is accurate, user-friendly, and aligned with product lifecycles and customer needs. The writer will also leverage AI-driven tools and processes to enhance efficiency, consistency, and scalability of content development.Primary Roles & ResponsibilitiesProduce and maintain technical documentation, including Technical Data Sheets, Application Notes, Product Specification Sheets, Reference Manuals, Training Documentation, How-To Guides, and Technical Web Content for internal and external audiences.Collaborate with Product Management and R&D teams to ensure documentation accurately reflects product features, functionality, and updates across the KVM, AV, and IoT product portfolio.Apply AI-based content development and editing tools to improve authoring, translation, content reuse, and version control.Translate complex technical ideas into clear, concise, and engaging content for diverse audiences (administrators, system integrators, developers, non-technical users).Study internal processes, drawings, specifications, mockups, and product samples to create precise and usable procedures.Analyze existing and potential content to maintain continuity in voice, style, and technical accuracy across all documentation.Manage updates and revisions across channels (web, print, partner portals) and ensure accuracy across all systems.Support the development of control room strategy content, highlighting how Black Box solutions integrate and provide value.Anticipate documentation challenges and propose proactive solutions to ensure high-quality deliverables within project timelines.Skills, Knowledge, AbilitiesExceptional writing, editing, and communication skills with strong attention to detail.Strong technical aptitude and ability to explain complex concepts to both technical and non-technical audiences.Proficiency with AI-powered content creation/editing tools and openness to adopting emerging technologies in documentation.Effective collaboration skills with Product Management, Engineering, and R&D teams.Ability to quickly learn new technologies, product specifications, and business processes.Strong organizational and project management skills; capable of balancing multiple priorities.Ability to mentor and share best practices across the business.Strong presentation skills with the ability to communicate documentation strategy to leadership and stakeholders.Education/Experience RequirementsBachelor’s Degree in English, Journalism, Communications, Technical Writing, or related field (or equivalent work experience). Technical/Engineering education is preferred. 3+ years of technical writing experience, preferably in high-tech product manufacturing or related industries.Experience working with documentation management systems, AI-driven authoring tools, MS Office, and Adobe Creative Suite.Familiarity with KVM, AV, IoT, or related Control Room technology domains preferred. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Posted 2 weeks, 4 days ago Apply Now →

Tech Writer

Honeywell Technologies Remote
Linkedin (India)

Job DescriptionAs a Tech Writer here at Honeywell, you will have the opportunity to develop and implement documentation standards, processes, and best practices. Your expertise in technical writing principles, style guides, and industry standards will ensure consistency and adherence to quality guidelines. You will also review and edit technical documents for clarity, consistency, and adherence to style guidelines.In this role, you will impact documentation quality, team performance, cross-functional collaboration, process efficiency, compliance, and continuous improvement.ResponsibilitiesKey ResponsibilitiesLead the development of high-quality technical documentation for complex products and systemsCollaborate with cross-functional teams to gather information and ensure accuracy of technical contentResearch, analyze, and interpret technical information to create clear and concise documentationDevelop and implement documentation standards, processes, and best practicesReview and edit technical documents for clarity, consistency, and adherence to style guidelinesEnsure compliance with regulatory requirements and industry standardsProvide guidance and mentorship to junior technical writersStay updated with industry trends and advancements in technical writing tools and methodologiesQualificationsYOU MUST HAVEMinimum of 0 years of proven experience in technical writing, preferably in a principal or senior roleStrong knowledge of technical writing principles, style guides, and documentation standardsProficiency in using authoring tools such as MadCap Flare, Adobe FrameMaker, or similarExcellent writing, editing, and proofreading skillsAbility to effectively communicate complex technical concepts to a non-technical audienceExperience in leading and mentoring technical writing teamsWE VALUEBachelor's degree in Technical Communication, English, or a related fieldDesired experienceDesired traitAbout UsHoneywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Automation Machinery Manufacturing

Posted 2 weeks, 4 days ago Apply Now →

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