Documentation Leadership & Technical Writing Manager Jobs

Job DescriptionChewy is dedicated to being the most trusted and convenient online destination for pet parents and partners, everywhere. On the Product Design and Research team, we embrace this vision (and our pets!). We craft experiences that delight customers, veterinarians, and businesses that support them in keeping their pets happy and healthy. As a team of hard-working, collaborative, and fun-loving designers, researchers, and builders, we’re looking for creative and driven talent to join the pack.We are hiring a Associate Director, Content Design people leader to invent and lead our content creation practice at Chewy. The job is available in either Boston, MA or Bellevue, WA. You will guide the development of content and content experiences in our customer facing digital tools that delight and support users and reflect the Chewy brand, while setting the bar for clear, compelling content in a writing-forward culture. You will work closely with partners across product, brand, merchandising, and site experience teams to deliver a dynamic, ever-evolving platform that delights millions of pet parents. This is more than a content leadership role - it is your chance to elevate the experience and shape the voice behind one of the most beloved names in pet care.What You’ll DoProduct & Content StrategyTransform client and organizational goals into compelling, purposeful, and feasible products. Lead innovative, systems-level thinking across a range of products, platforms, and devices.Champion cohesion and consistency across a growing portfolio of products, while fostering a culture of innovation.Execution & DeliveryManage the full content development process—from discovery and concept ideation, flows and proto-content, and polished copy in full-fidelity designs.Advanced proficiency in core content fields, including UX writing and microcopy, information architecture, content strategy, and testing. Maintain a bias for action and prioritize effectively across multiple initiatives.Team Leadership & GrowthLead and develop a high-performing content design team, ensuring they are engaged, effective, and continuously growing.Nurture Chewy’s culture and principles, setting new standards for operational and executional excellence.Cross-Functional CollaborationPartner closely with product managers, designers, user researchers, marketing, retail strategy, and fellow content designers. Clearly articulate and present the process of building thinking, process, and decisions to a wide range of collaborators, including senior leadership and C-suite executives. What You’ll NeedDesign Experience & Expertise7+ years of experience as a content designer, information architect, or similar role.Demonstrated history of crafting high-quality digital products that deliver measurable results, supported by a strong portfolio or case studies. Experience collaborating with brand, marketing, and merchandising teamsLeadership & Team Management4+ years dedicated to managing content teams. Proven skill in evaluating both customer and business impact of content decisions across product areas. Demonstrated ability to lead large scale initiatives involving multiple collaborator groups Experience leading multiple teams of 6+, including managing other managers.Experience building a new content practiceCommunication & CollaborationStrong communication, presentation, and interpersonal skills.Ability to clearly articulate complex concepts to diverse audiences and collaborators at all levels. Education & Work EnvironmentBachelor's degree in design, Human-Computer Interaction (HCI), or a related field—or equivalent professional experience in the design industry.Willingness to travel quarterly as needed; role requires regular presence in a local office.BonusBackground in content design, with a track record of developing standards adopted across an organization.Experience building and supporting frameworks through clear guidance and team enablement.Background in e-commerce, retail brands, or merchandising environments, with an understanding of customer behavior and business goals in those contexts.Work ArrangementHybrid Model: 3-4 days in hub location per weekRemote: This role is NOT a remote role.The base salary range for this role is $166,000 - $265,000.00.The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.To access Chewy's California CPRA Job Applicant Privacy Policy, please click here. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Retail

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.About The TeamAnduril’s Mission Success team is a cross-functional group that partners with every business line and supports all products that Anduril builds. Our responsibilities include product operations, training and adoption, and user documentation. We are seeking an experienced senior technical writer or manager to to lead high-profile and demanding programs for our government customers. We believe that the quality of our documentation should reflect the quality of products, which are world-class.About The JobAs a Senior Technical Publications Manager, your mission is to partner with our numerous product and operations teams to deliver accurate, updated, and easy-to-understand documentation on how to use Anduril products. You will do whatever it takes to manage, organize and dispatch work to our staff of technical writers in order to meet our mission and program delivery requirements. In this role, you will work closely with engineers, operations, and various subject matter experts to understand our products, identify user workflows, and use documentation to close the gap. As such, the technical documentation manager will play a key role in cultivating our team members’ professional development, hitting our delivery targets, and ensuring quality across our written artifacts.With Anduril’s focus on defense and national security, user documentation plays a critical role in ensuring front-line operators know how to leverage the “arsenal of democracy.” Your mission is to make the process of learning how to operate systems as easy and seamless as possible, with exceptionally written and presented artifacts.You are to ensure that stakeholders are engaged at the right time, and you will manage our writing staff’s daily tasks to ensure that we are delivering finished user-facing document that meets our standards and customer requirements. Finally, you will provide status and performance metrics to the head of technical documentation to ensure that contract deliverables are accurate, on-time, and in the right format.Written content artifacts under this charter may include things like: technical manuals, operational manuals, maintenance manuals, procedures, checklists, templates, user guides, troubleshooting guides, and release notes. You will assist the head of technical documentation to partner with account, product, and engineering teams across all phases of product development to ensure users have the right documentation available.Another critical aspect of this role is to facilitate the transition to infrastructure and tooling needed for creating and maintaining our documentation content at scale. This structure will enable technical writing contributions from elsewhere across the business. In this role, you will coordinate efforts to define requirements, assign testing and discovery tasks team members, and develop training to scale this function across other teams.What You’ll DoGenerate, review, and edit documentation that is user-focused. Work with engineering and operations to deliver task, conditions, standard-centric documentationContribute to Anduril’s technical writing toolkit - working on everything from style guides to the documentation lifecycle and review process, and relevant software tool procurement through definition requirements for things like authoring and publishing toolsEvaluate and prioritize tasks required to successfully support product documentation efforts and keep them on track. Help drive the best decision for the company by using a data-driven approach and execute input from leadership and stakeholders to deliver results. You should be prepared to fill gaps that represent risks to the documentation roadmapCommunicate and help manage expectations. Ensure risks are noted with adequate time, mitigations are identified, and resources are allocatedHelp build a culture of technical documentation by creating process and training for others to contribute content. Refine our product maturity framework so that documentation is a meaningful step towards productization of new systemsRequired Qualifications7+ years of demonstrated excellence generating technical documentationExperience reading and interpreting engineering documentationExperience building content in a variety of content authoring tools including word editors and specialized authoring software (e.g. RapidAuthor, Arbortext)Strong communication (written and verbal) and interpersonal skills, with emphasis on technical subjectsMust thrive with autonomy and responsibility, managing competing priorities and tight deadlines. Impeccable project-management skillsPassion for excellent documentation and user experienceMust be eligible for Secret and higher security clearance (US)Ability to relocate, if not already local to be onsite in Costa Mesa, CAIn this role, you will be subject to pre-employment and randomized substance screening, as required by the Company.Preferred QualificationsExperience writing technical user-facing documentationPrevious experience creating technical documentation in Aerospace and Defense (for DoD), S1000D, or other applicable MIL-STDs.Military exposure and experience, particularly with military technical documentation writing and formatting standards, guidelines, and verbiageExperience leading and managing teams on fast-paced, complex projects with multiple stakeholdersUS Salary Range$146,000—$194,000 USDBenefitsThe salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.Protecting Yourself from Recruitment ScamsAnduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.To Ensure Your Safety And Help You Navigate Your Job Search With Confidence, Please Keep The Following Critical Points In Mind No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates. Please always verify communications:Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address.Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com. Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links. What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts. Data PrivacyTo view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Defense and Space Manufacturing

Enlighten, honored as a Top Workplace from USA Today, is a leader in big data solution development and deployment, with expertise in cloud-based services, software and systems engineering, cyber capabilities, and data science. Enlighten provides continued innovation and proactivity in meeting our customers’ greatest challenges.We recognize that the most effective environment for your projects doesn’t always look the same. Our hybrid work approach ensures that you can make lasting relationships with your team and collaborate in-person to get the job done—while having the flexibility to work from home when needed to achieve focused results.Why Enlighten?BenefitsAt Enlighten, our team’s unwavering work ethic, top talent and celebration of innovative ideas have helped us thrive. We know that our employees are essential to our company’s success, so we seek to take care of you as much as you take care of us. Here are a few highlights of our benefits package: 100% paid employee premium for healthcare, vision and dental plans. 10% 401k benefit. Generous PTO + 10 paid holidays. Education/training allowances.Anticipated Salary Range: $115,764.00 - $160,000.00. The salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, Enlighten takes a variety of factors into consideration which include, but are not limited to, the role's function, internal equity and a candidate's education or training, work experience, certifications and key skills. Occasionally positions/roles may include additional non-recurrent compensation and will be addressed by the recruiter during the interview process.Job DescriptionEnlighten is looking for an experienced Training/Documentation Manager to directly support operations and assist in growth strategy with special emphasis on defense and government agencies. A key focus of this position includes developing and overseeing the development of markdown-based training content, web-based modules, instructional vignettes, hands-on instructor led training materials, technical user documentation, and contractual deliverables to ensure successful capability rollout and the satisfaction of programmatic requirements.#Mid-Senior LevelEssential Job ResponsibilitiesEstablish, foster and strengthen relationships between company and targeted government customers.Function as a functional manager and work with Enlighten leadership to ensure the client’s operational issues are addressed.Responsible for understanding our technology / capabilities and championing accordingly.Design content to optimize learning using visual, audio and interactive learning tools.Conduct advanced user training courses and curriculum in cyber hunt, log analysis, intrusion investigation, tool / platform usage, and other relevant topics, through use of lectures, demonstrations and hands-on lab exercises. Create various content types (videos, articles, one-pagers) with relevant tone and style, adhering to the respective style guides.Work with the company marketing team to develop and implement marketing and business plans, operational roadmaps, and action plans for identified targets of opportunity.Contribute to the development of new, competitive proposals.Expand future opportunities by working with existing customers.Identify new market opportunities and target markets. Document and maintain opportunities in company pipeline tools.Develop customer relationships and maintain updated knowledge of customer plans, programs, and general market intelligence.Develop an external network of solution partners and providers.Seamlessly transition between hands-on execution and team guidance, treating mentorship and team leadership as inherent components of senior-level impact.Additional duties as assigned.Minimum QualificationsClearance Requirement: Must obtain and maintain a U.S. Government Security Clearance, but not required on day one; U.S. Citizenship required.Minimum of 10 years experience with government training, documentation, and agile development efforts and a B.A. in Business, a technical field, or related field; 8 years relevant experience with Masters in related field; or High School Diploma or equivalent and 14 years relevant experience.Must have prior experience with defense or government agencies (e.g., Joint Cyber Commands, Defense Agencies, or military service cyber components).Demonstrated experience designing and developing technical training curriculum, syllabi, lesson plans, exams, and short/long-format instructional media. Experience directly managing training and technical writing teams consisting of at least a dozen employees.Understands budget practices and acquisitions shop with the organizations or has relationships with people who do.Strong computer skills including MS Word, MS Excel, and MS PowerPoint.Understanding of customer buying teams and how to sell to individual influencers.Strong interpersonal skills and the ability to interact effectively with others. Ability to speak in a public forum and provide high level presentations to senior management and higher level government officials.Excellent interviewing skills including active listening and empathy.Will participate in the full lifecycle of Business Development, including proposal support, staffing, opportunity identification, bid / no-bid analysis, RFI / Market Responses, etc.Excellent organizational and attention to detail skills.Ability to work independently and as part of a team.Travel may be required up to 10% of the time.Must be willing to work hybrid the rest of the time with some on-site meetings with the local Enlighten team in Columbia, MD. Flexibility is essential to adapt to schedule changes as needed.Preferred RequirementsExperience with Software Engineering, Cloud Technologies and Cyber Security.Technical background strong enough to determine system requirements and work closely with engineering and management to ensure accurate design and estimating would be an asset, but not required.Any previous BDP (Big Data Platform) and/or Joint Cyber Warfighting Architecture (JCWA) Common Runtime Stack for Data (JCRS-D) experience is a huge plus.Experience with optimizing learning content for various platforms including distance learning.Experience with creating Web-based Trainings in Markdown.Experience with Camastia and/or Google Vids.We have many more additional great benefits/perks that you can find on our website at www.enlighten.com. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries Defense and Space Manufacturing

DescriptionWant a fulfilling job while working for a Great Place to Work certified company? Looking for opportunities to grow in your position and enhance your craft? Do you enjoy working with a team, where your opinions and ideas are strongly valued? Lift your life by joining Harmar Mobility, where our purpose is to lift lives within our team, among our network of dealers, and in our communities across the nation. We manufacture mobility device lifts for vehicles and accessibility products to help those with mobility difficulties enjoy their independence and continue to make meaningful memories, whether they’re at home or on the road.We’re seeking a detail-oriented Technical Publications Specialist to create clear, accurate, and user-friendly documentation that supports our products and customers. This role works closely with engineering, product management, and quality teams to ensure our documentation is both technically accurate and easy to understand.RequirementsDevelop, write, and edit technical manuals, procedures, and product documentationTranslate complex technical information into clear, concise languageCollaborate with engineers, product managers, and QA teams to ensure content accuracyCreate and maintain technical specifications and test documentationProduce and manage both digital and print documentationEnsure consistency in terminology, tone, and formatting across all materialsMaintain and update documentation, including version control and revisionQualificationsProven experience in technical writing or a related fieldStrong ability to simplify complex concepts for a wide audienceExcellent written and verbal communication skillsExperience working with documentation processes, templates, and version control systemsFamiliarity with AI tools (e.g., ChatGPT, Gemini, Copilot) to enhance productivityStrong attention to detail and strong organizational skillsAbility to manage multiple priorities and deadlines effectivelyProficiency in Microsoft Office; Adobe InDesign is a plusEducationBachelor’s degree in Technical Writing, English, Communications, Engineering, or a related field Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Medical Equipment Manufacturing

Application Deadline: 20 September 2026Department: DeliveryLocation: Mechanicsburg, PACompensation: $80,000 - $85,000 / yearDescriptionAt Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies.At Nüvitek, we are looking for a Technical Writer to develop clear, accurate, and user-friendly technical documentation and instructional materials supporting our federal government clients. You will work closely with technical and program teams to translate complex information into well-organized reports, manuals, procedures, presentations, and visual content. The ideal candidate brings 3+ years of technical writing experience, experience supporting the Federal Government, such as DoD or DLA, and strong proficiency in Microsoft Office.In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.What You Will DoDevelop, write, edit, and format technical documentation, including reports, manuals, articles, procedures, and instructional materials.Create and incorporate graphics, charts, tables, diagrams, and other visual elements into technical and instructional content.Translate complex technical and program information into clear, concise, and audience-appropriate documentation.Collaborate with technical teams, subject matter experts, and program leadership to gather information and ensure documentation is accurate and complete.Review and edit existing documentation for grammar, clarity, consistency, accuracy, and formatting.Develop presentations, briefings, and supporting materials for internal and government audiences.Maintain document templates, version control, and organized documentation throughout the project lifecycle.Manage multiple documentation assignments while meeting established deadlines and deliverable requirements.Ensure technical documentation follows applicable government, program, and organizational standards.What You Will Bring3+ years of relevant technical writing or documentation experience.Federal Government experience required; DoD or DLA experience strongly preferred.Experience developing technical reports, manuals, procedures, instructional materials, or similar documentation.Strong writing, editing, proofreading, and communication skills.Ability to work with technical subject matter experts and simplify complex information for diverse audiences.Strong attention to detail and organizational skills.Ability to manage multiple priorities and meet deadlines in a government contracting environment.Proficiency with Microsoft Office Suite, including Word, Excel, Access, PowerPoint, and Project.Eligible for a Public Trust Clearance or obtain a Public Trust Clearance.Would Be Great If You Also HadExperience supporting Department of Defense (DoD) or Defense Logistics Agency (DLA) programs.Experience developing documentation for federal contracts, technical programs, or government deliverables.Experience creating process flows, diagrams, infographics, or other visual aids.Familiarity with federal documentation standards and quality control processes.Experience working directly with government customers or program stakeholders.BenefitsNuvitek is proud to offer a comprehensive benefits package:Medical InsuranceDental InsuranceVision InsuranceDisability and Life InsuranceParental Leave401KPaid Time OffEqual Opportunity Employer StatementNuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Direct message the job poster from Augustine Consulting, Inc. Will Richards, SHRM-CP Will Richards, SHRM-CP Talent Acquisition/Social Media Manager at Augustine Consulting Inc. Former Command Sergeant Major and 17 year member of the 75th Ranger Regiment. Department: IPPS-ALocation: RemoteCompensation: $84,000 - $129,000 / yearDescriptionACI is a Woman-Owned Small Business professional services provider of engineering and technical services to the United States Government. We seek an experienced, self-starting Technical Writer to serve as a part of the Company’s Government Programs team, which supports CPE Enterprise Software and Services.Duties And ResponsibilitiesAs an ACI Technical Writer, you will have opportunities to interface with senior level customers, Warfighters, and leadership while performing the following functions:Prepares/manages the development and updating of documentation in the form of Architecture and Component diagrams, Technical Diagrams, User Guides, Software Bill of Materials (SBOM), and Cybersecurity processes and protectionsWorks with the customer and engineers to produce and improve project/product onboarding documentation, create intuitive graphical representations of the software ecosystem and document maintenance/management procedures for a variety of Cloud servicesUtilize existing work-management tools such as Azure DevOps to document work and processes, while also advising the customer on documentation tools and process improvement opportunitiesWorks directly with the customer to set priorities and ensures that the work products conform to company and customer standards.Carries out projects assigned by Team Leads pertaining to team functions, requiring research and investigation.A Technical Writer who fits our team is:Dynamic: contributes energy and enthusiasm to our daily tasks, to the team’s interactions, and to the Company’s mission.Thorough: possesses an unparalleled work ethic; produces complete, even polished products; persistent; mission-focused; asks “Why?” as often as necessary to get to the root of the matter.Mature: respects others’ opinions, beliefs, and culture; listens to ideas, shares thoughts, and works independently and together to contribute insights to the company’s leaders.Forthright: speaks with conviction; argues based on understanding, respectfully.Inquisitive: seeks deeper explanations of how systems work, not the surface-level description of the actors involved; goes beyond “stick-fetching” to connect the unconnected.Timely: shows up, ready to think, prepared to get on with the day’s assignments; contributes analytical insights that meet time-sensitive, reasonable requests.Honest: knows what’s right, what’s legal, what’s appropriate; conducts himself/herself accordingly.Required QualificationsDue to the sensitive nature of this work, a US Government security clearance is required, and all applicants must provide proof of U.S. Citizenship.Must currently possess an active Secret (or higher) security clearance.High School Diploma and 10 years of relevant experience, orAssociate’s degree with seven years of relevant experience, orBachelor’s degree in a related field and one year of relevant experience, orMaster's degree in a related field and no experienceExcellent communications skills, both written and oralStrong knowledge of Adobe AcrobatStrong knowledge of Microsoft Suite of Software.Basic knowledge of DevOps tools, such as Azure Dev Ops (ADO)Basic knowledge of Windows and LinuxBasic familiarity with Cloud ecosystems and architecturesPreferred QualificationsKnowledge and experience with Department of Defense networks, systems and processesExperience with the Government’s EMASS, RMF, and or ATO/ATT processes and toolsExperience with Oracle Cloud ecosystemsExperience working with Government Cloud providers, such as ECMAFamiliarity with Soldier and/or other Army Mission Command and Control systemsExposure to Software engineering processes/tools/methods, Software design, test, development, and/or support, Cloud Services, Cloud Service management tools, and networkingExperience in Technical Writing pertaining to software products, such as Architecture/Network Diagrams, Technical Process/Procedure Documents, Onboarding/Tutorial lessons, and cybersecurity threat/protection/mitigation descriptionsACI Offers a Robust Benefits Package Which IncludesCompetitive salaryComprehensive Medical, Dental, and Vision plansGroup Life and Voluntary Life Insurance plansRetirement Savings PlanPaid Time OffPaid Parental LeaveTuition and Professional Development Reimbursement Program Show more Show less Seniority level Associate Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Defense and Space Manufacturing

We're hiring on behalf of a Haystack partner!The Role• Write, edit, and maintain user-facing documentation for complex software products, including installation guides, user manuals, release notes, API references, and tutorials.• Collaborate directly with software engineers, product managers, and release teams to understand product changes, new features, and technical workflows.• Determine the most effective format and delivery method for each piece of content, such as structured topics, video tutorials, or embedded help.• Revise and update existing documentation based on product changes, customer feedback, and internal reviews, ensuring accuracy and consistency across releases.• Utilize authoring tools for content creation, version control, and publishing.• Test product functionality hands-on to ensure documentation accurately reflects the user experience.What You'll Need• Bachelor's degree in a relevant field (Technical Writing, Computer Science, English, etc.) plus 2 years of technical writing experience, or a Master's degree.• Fluency in English with exceptional writing and editing skills.• Experience authoring structured documentation using XML-based tools, DITA, or similar content management systems.• Ability to quickly learn complex software products by working with engineers, testing features, and synthesizing information from various sources.• Skill in managing multiple documentation projects simultaneously with varying deadlines and technical complexities.• Familiarity with Agile development workflows and the role of documentation within sprint cycles is a plus.What's On Offer• Competitive salary• Opportunity to work on industry-leading engineering solutions.• Collaborate with cross-functional teams in a geographically distributed environment.• Comprehensive health, wellness, and financial benefits.Apply via Haystack today! Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Technology, Information and Internet

Job DescriptionAt Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the world sustainably move, improve and enjoy water, life's most essential resource. From our residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world for people and the planet through smart, sustainable water solutions.We have an opportunity for a Technical Writer to join our Manitowoc, WI team. You will support the global Product Line by producing high-quality technical documentation appropriate for its intended audience in multiple publication formats contributing to the overall product line success. You will also collaborate with teams, engineers, product managers, and subject matter experts to make our products easier and safe to install, operate, and service. And finally, take technical data, drawings, diagrams, and instructions to produce documentation with clear intent and communication.You WillService documentation development, maintenance, and publishing of: Bulletins, Instructions, Installation, Operation, Maintenance, Troubleshooting, and Parts ManualsNPI and other development team participation and supportInterpret engineering data for use by non-technical users and technical maintenance and repair personnel.Create line drawings, diagrams and reference photos as needed to provide quick and easy understanding.Communicate product changes and documentation revisions to our internal teams, customers, and online resources to ensure the latest revisions are always available.Key QualificationsTechnical Degree and a minimum of 3 years previous experience or will consider a minimum of 5 years previous technical documentation experience, in lieu of education.Ability to deliver high quality documentation paying attention to detail. Develop documents and graphics that are clear and user friendly. Format and typeset service literature and prepare files for print and website publication.Ability to quickly grasp technical concepts / industry terminology and make them easily understandable in written and visual formats. Excellent communication skills; verbal & written.Ability to read engineering documents, drawings, and bills of material. Monitor engineering change and use information to create/update literature and parts manuals.Excels at working with subject-matter experts to gather information and identify relevant data.Strong computer skills with experience working with the following programs:Adobe Creative CloudFrameMaker & Legacy AdobeProE / CAD / 3D programs /CanvasMicrosoft OfficeWebsite CMSCompensationFor this full-time position working at this location, the anticipated annualized base pay range will be from $61200 - $113600 / year. At Pentair, it is not typical for an individual to be hired near the bottom or top of the pay range. Pentair considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, work location, and other relevant business or organizational needs. This position may be eligible for other forms of compensation such as, annual incentive bonus.BenefitsAs a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, health benefits, a generous 401(k), employee stock purchase program, disability benefits, life insurance, critical illness insurance, accident insurance, parental leave, caregiver leave, tuition reimbursement, plus paid time off and wellness programs to encourage a healthy work/life balance.Equal Opportunity EmployerPentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Appliances, Electrical, and Electronics Manufacturing, Transportation, Logistics, Supply Chain and Storage, and Industrial Machinery Manufacturing

Role SummaryThis role involves developing, managing, and publishing high-quality technical documentation to support a range of products and services. The individual will work within a collaborative, Agile environment to produce clear, accurate, and user-friendly content for diverse audiences, including users, partners, and internal teams. The position requires a detail-oriented writer with technical proficiency and the ability to manage multiple projects simultaneously.ResponsibilitiesCreate, update, and publish comprehensive technical documentation such as API references, developer guides, and operational manuals. Maintain and audit existing documentation to ensure accuracy, consistency, and alignment with brand standards. Collaborate with cross-functional teams including product managers, engineers, and UI/UX designers to gather technical requirements and translate them into customer-facing content. Convert technical engineering work into clear, accessible documentation using Agile methodologies. Support content integration into developer portals and publish workflows, including version control and content management system utilization. Incorporate reviewer feedback to uphold high documentation standards. Utilize tools such as Git, Markdown, static site generators, and content management systems for documentation development and publishing. Proactively learn and apply new technologies, including AI-assisted content generation tools, to improve documentation quality and efficiency. Assist in maintaining documentation consistency across multiple audiences and platforms. Ensure all documentation aligns with technical standards and branding guidelines. QualificationsBachelor’s degree with at least 8 years of related experience or Master’s degree with at least 4 years of relevant experience. Exceptional written communication, editing skills, and thorough knowledge of English grammar and style. Strong attention to detail with the ability to organize large, complex documentation sets. Proven ability to meet tight deadlines and manage multiple priorities. Technical proficiency with Git, GitHub, Markdown, static site generators, and content management systems such as Adobe Experience Manager. Understanding of CI/CD workflows, basic CLI operations, and API documentation standards. Basic scripting skills in Python and familiarity with pip package management. Experience with emerging AI tools for content development and workflow integration. Ability to collaborate effectively with cross-disciplinary teams in an Agile environment. Must be legally authorized to work in the United States. Publishing Pay Range: $35.00 – $45.00 HourlyThis is a fully remote role and can be performed from an approved location. Show more Show less Seniority level Mid-Senior level Employment type Internship Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

We’re Heidi.We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2.5 million patient sessions a week across 190+ countries.Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s healthcare capacity and strengthen the human connection at its heart.We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again.If you don’t choose easy and you want to build something way bigger than yourself then, choose the challenge, choose Heidi.The roleAs a Localisation Engineer at Heidi, you will be responsible for building and maintaining the technical frameworks that enable our products to be seamlessly localised across multiple languages and regions.You will partner with product managers, engineers, designers, and linguists to ensure our software is internationalisation-ready, localisation processes are efficient, and the final experience is high-quality in every market.This role is highly collaborative and technical, you’ll be the bridge between engineering and localisation, automating workflows, troubleshooting issues, and driving improvements in how Heidi delivers global experiences.What You’ll DoBuild and improve Heidi’s localisation platform and workflows, enabling our products to scale globally. Develop AI-assisted translation pipelines that combine automation with human-in-the-loop review. Design systems that reliably deliver localised content across web and mobile applications. Build tools that enable linguists and product teams to review, manage, and improve translations. Build and contribute to developer tooling and open-source libraries that simplify localisation and internationalisation (i18n) workflows. Integrate localisation platforms (e.g. Crowdin, Smartling, or similar) into development and release pipelines. Work with structured content formats (JSON, XML, XLIFF, etc.) and maintain clean integration with source control systems. Partner closely with engineering, product, design, and QA to deliver a high-quality experience across languages and regions. Identify and resolve localisation issues across the stack, from pipelines to UI/UX. What You'll Need3-10 years' of professional software engineering experience. Has experience working with cloud infrastructure (e.g. AWS, GCP). Is proficient in Python or Go and comfortable building tools and automation. Enjoys solving practical problems and debugging technical and linguistic issues. Communicates clearly and collaborates effectively with cross-functional teams. Cares about product quality and delivering great user experiences across languages and regions. Nice to have:Has experience with localisation platforms such as Crowdin, Smartling, or similar tools. Familiarity with localisation and internationalisation principles. Experience or interest in NLP or language-related systems. Familiarity with infrastructure-as-code tools (e.g. Terraform). Experience building internal tools or developer platforms. Appreciation for cultural and linguistic differences; multilingual experience is a plus. How We Show UpBuild for the next decade, not next quarter. Our targets are outrageous on purpose. The world's health doesn't have the luxury of incrementalism. Lead, don't wait. We treat tomorrow's problems today. Sometimes we build what's needed before it's wanted, and we're fine with that. Follow the evidence. Trust the patient. We pursue truth relentlessly. But when the subjective and objective disagree, we treat the patient, not the numbers. Ego is a comorbidity we can't afford. Own the outcome. Everyone here carries the company. Raise problems with solutions, solve them end-to-end, and never be a bystander. Ship, measure, go again. A button today, a workflow tomorrow. More iterations beat better planning. We're precise at pace, not reckless. Live in clinicians' reality. Not the ideal workflow, the twenty-patients-before-lunch actual one. We build for exhausted humans, and we'd better be decent ones while we do it. Why Heidi?You’ll join a team focused on real-world impact over imaginary valuations and glossy PR. We live and breathe the challenges of modern health systems, and are laser-focused on exacting the change we’d like to see. We’re medicos, engineers, builders, and designers who’ve felt the moral and practical toll of what non-care feels like. True A-players progress extremely fast here. The nature of the scale-up game is demanding, but we value sustainable performance and mental health. You're trusted to perform, and you set your schedule. We operate on outcomes > inputs, not process theatre. We all take the bins out, metaphorically and literally.Building what we’re building isn’t always easy. But we didn’t choose easy, we chose to build something that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognise that the deeper question isn’t whether AI can solve the global healthcare crisis, but whose hands will shape it. The work is hard, but you will trust and admire the people you work beside, and rest easy knowing you’re doing the defining work of your career.We take care of you.We offer a $1,000 annual learning and development budget, a $150/month health and wellness allowance, a $500 home office budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to $10,000, four weeks of work from anywhere per year, and serious equity. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Software Development

Faculty of Engineering, Architecture and Information Technology (EAIT)School of Electrical Engineering and Computer Science (EECS)Full-time (100%), fixed-term position through to 31 December 2029Base salary will be in the range $106,709.01 - $116,198.52 + 17% super (HEW Level 7)Based at our St Lucia CampusAbout This OpportunityJoin a team on a mission to create the most sought-after postgraduate artificial intelligence degrees in Australia.We are seeking a progressive, tech-fluent Principal Learning Designer to work with our academic team in designing and developing a suite of new courses for new postgraduate programs in AI engineering and AI fluency. The position directly reports to the Learning Enhancement Team within the Faculty of EAIT and you will support academic staff in the School of EECS. There is a dotted reporting line to Professor Tim Miller from the School of EECS.The ideal candidate will design course pathways that prioritise mature engineering practice over traditional high-stakes exams and focus on authentic assessment and competency-based evaluation models.Because this is a new role assisting in the launch of a flagship suite of programs, you will have creative flexibility to truly shape progressive, learning-focused programs.Key Responsibilities Will IncludeAdvise and assist academic staff in the School of EECS to design, develop, implement, and evaluate learning in new courses in two AI postgraduate programs.Lead the design of authentic assessments that prioritise learning and continuous feedback over transactional grade chasing and prioritise student portfolio generation over traditional testing.Lead the training of academic staff to deliver new forms of authentic, competency-based assessment that emphasises learning over evaluation.Advise academic staff in other computing programs on course design, active learning strategies, and assessment models.Identify educational digital literacies and create educational resources via a range of digital technologies and tools that support teaching and learning, including platform build.About YouRelevant degree and experience, or an equivalent combination of relevant experience and/or education/training in designing learning experiences.Demonstrated experience applying modern pedagogical frameworks to design, develop, and evaluate student-oriented courses, ideally within computer science or a related discipline.A proven track record in designing authentic, portfolio-based assessments, and/or competency-based assessment that shifts focus to learning over grade-chasing. Strong interpersonal and communication skills that enable working with technically focused staff.Demonstrated experience in designing and delivering practical professional development and/or coaching for academic staff.About UQAs part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging.Interested?For more information about this opportunity, please contact Professor Tim Miller via timothy.miller@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.When you apply, please ensure you upload a resume and cover letter summarising how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted.Other InformationPre-employment checks may include: verification of the right to work in Australia, criminal history checks and Blue Card checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.We are dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We are also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing talent@uq.edu.au or calling +61 7 3365 2623.Applications close Wednesday 2 September 2026 at 11.00pm AEST (R-68181). Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Higher Education

JB Racks sells bike racks in three countries, and we're growing fast. This role owns content strategy for everything we put into paid social.How close can you get to explaining why an ad wins?Nobody gets all the way there. Half the answer is in the data. The other half is what the numbers can't tell you. Most people stop at one half. This job is about closing that gap.The roleOur paid media performance is built on creative. More concepts, tested faster, with a clear read on why each ad won or lost and what that means for the next round of briefs. That engine is yours.You'll own:The angles. Understand the real reasons people buy. Turn them into hooks, scripts and storyboards mapped to buyer motivations and awareness stages.The testing. Design and run the framework: clear hypotheses, defined variables, concepts over variations. Every test starts with a reason to run it.Feedback loop & reporting. Then close the loop. Connect results back to the idea, capture the learning, and let it shape the next round of hypotheses. Weekly creative reviews, a learnings tracker that compounds, and a straight answer on what worked and why.The team & the pipeline. A Content & UGC Manager and a bench of editors report into this role. You set the standards, the cadence and the feedback loops, and you keep the account fed.Beyond the ads. The angles that win in paid should win everywhere. Expect to bring content strategy input to the website and other assets.You'll use AI daily to multiply concept output: review mining, script variants, hook generation, iteration at speed. We're not precious about how the work gets made, only whether it converts.About youYou've owned performance creative for an e-commerce or DTC brand, not contributed to itYou've run the testing roadmap for an account spending real money on Meta, are fluent reading creative performance in Ads Manager or Motion, and know how ads win and die on the platform right nowYou can write a hook that stops a stranger on cold traffic with no brand equity in three secondsYou've directed other people's output: editors, creators, freelancers, junior creativesAble and willing to travel domestically and internationally for shoots as requiredHelpful, not required: on-set production experience with talent or creators, enough CapCut or Premiere to give sharp specific feedback, outdoor / automotive / adventure category experience, a history of building AI-assisted creative workflowsPay and conditions$110,000 to $140,000 plus super, depending on experience. Full time, permanent, fully remote within Australia.Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Australia?What's your expected annual base salary?How many years' experience do you have as a Content Strategist?How much notice are you required to give your current employer? Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Automation Machinery Manufacturing

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible. At IAG, we're driven by a simple purpose: to make your world a safer place. As a Content Design Consultant, you'll transform complex ideas, data and business priorities into engaging visual stories across internal and external channels. Working alongside communication specialists, content creators and senior leaders, you'll create everything from executive presentations and corporate reports to social content, campaigns and major business initiatives. This is more than a traditional design role. You'll have the opportunity to explore emerging creative formats, including motion design, video and 3D visual storytelling, helping shape how IAG communicates its most important stories while building sought-after skills and a standout portfolio. This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney). What You'll DoCreate high-quality visual content across digital, social, employee and corporate communication channels Translate complex information, data and business concepts into engaging visual stories, infographics and creative assets. Design presentations, reports, submissions and thought leadership content that simplify and elevate key messages. Support communication campaigns, leadership communications, events and strategic business initiatives through effective design solutions. Partner with stakeholders across Corporate Affairs & Sustainability to identify opportunities to improve communication outcomes through design. Champion brand consistency, accessibility and design excellence across all content and channels. Manage multiple projects simultaneously, balancing priorities and delivering high-quality outcomes in a fast-paced environment. What You'll BringExperience in graphic design, visual communication or a related discipline, with a strong portfolio of creative work Proficiency in Adobe Creative Suite, including InDesign, Illustrator and Photoshop, along with strong presentation design skills Ability to turn complex information into clear, engaging and visually compelling content Solid understanding of visual storytelling, information hierarchy and user-centred design principles Strong stakeholder engagement, collaboration and communication skills Curiosity, creativity and a willingness to experiment with new ideas, formats and technologies Exposure to motion graphics, animation, video editing or emerging design capabilities such as 3D animation will be highly regarded What We OfferBoosted superannuation with 13% as standard. 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you). Work from home and many more flexibility options with myFlex. Up to 50% off personal insurance, including home and motor insurance. Partner discounts on private health insurance, tech & appliances, and many more. Industry-leading 20 weeks paid parental leave. Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities. employment type eligibility criteria applyApplications close: Thursday 27 August 2026 11:59PM AEST Adjustments and Support If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation. More About Us As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees. Show more Show less Seniority level Entry level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Insurance

About the RoleWe are looking for a talented Senior Learning Designerto lead the research, commissioning and development of innovative, market-leading products and services within our Primary Mahematics portfolio that align with business strategy and support sales and growth targets. Key Responsibilities:  Research, commission and develop a range of educational products and services (both print and digital) for the Primary Mathematics publishing portfolio across Years F–6. Contribute to the strategic direction of the Primary Education Product team, particularly in the Mathematics portfolio, and leverages AI to improve efficiency, productivity, and quality. Is connected to the education market, including in-school classroom observations, prototype trialling, conference and webinar attendance. Develop and maintain productive working relationships with internal and external stakeholders that support the creation and promotion of key products and services. Work cooperatively with Product and Data coordinators to ensure publishing administration is efficiently managed.   About You Essential:  Degree/postgraduate qualification in Primary Education or equivalent industry experience Experience in learning design with emphasis on digital learning solutions that address customer needs improve teaching and learning outcomes Experience in educational publishing or related field, including digital-first ways of working, including integration of AI Knowledge of the Australian education market, including understanding of the use/application of digital technologies to enhance product design and improve learning experiences and outcomes Excellent written and oral communication skills Excellent project management skills, organisational skills and an ability to prioritise work and meet deadlines Ability to work independently and as part of a team High proficiency in MS Office (MS Word, Excel, PowerPoint, Adobe Creative Suite)  Desirable: Qualification in Publishing and Editing and/or Learning Design   Benefits: Highly flexible working environment Two work-from-home days per week and rostered Friday afternoons off (fortnightly) Access to contemporary offices and facilities close to Southern Cross Station Varied learning and development opportunities The opportunity to support Skyline Education Foundation through our Workplace Giving Program Comprehensive wellbeing program, including an EAP available to you and your family Other enterprise level benefits including Long Service Leave at 5 years, 2 days of paid Volunteering Leave and Study Leave per year and more  If you possess the right skills for this role and want to join our hardworking and motivated team, please submit your cover letter and full resume, telling us why you are the best person for the job, in one PDF. Only shortlisted candidates will be contacted. Acknowledgement of CountryWe acknowledge and pay respect to the Traditional Custodians of the lands on which we live, learn and work.  Diversity, Equity and InclusionWe are committed to creating a workplace that values diversity, equity and inclusion and ensures equal opportunities for all. We welcome applications from First Nations peoples and from people of all backgrounds, including people with disability, who bring diverse perspectives, lived experience, and community connections. If you require adjustments at any stage of the recruitment process, please let us know so we can support your participation.  Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Writing/Editing Industries Book and Periodical Publishing

Your SUPER career starts here As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after. We work to reimagine a new way forward for our 1.1 million members and their communities. Each other. And our world. Sound good? Learn more about us and what we do at aware.com.au Your New RoleAs our Learning Designer, you'll play a pivotal role in shaping impactful learning experiences that empower our members and teams. You'll lead the design and delivery of engaging, learner-centric content across multiple formats, simplifying complex information and aligning with our strategic goals. This role requires learning design expertise, with an understanding of educational methodologies to direct the production of digital resources that are visually compelling and facilitate learning for Aware members. This is a full time contract until June 2027 based in either Sydney or Melbourne CBD offices.In addition you will:Support the design of varied learning content, such as short videos, articles, interactive tools and live session materials;Work collaboratively across the education team to support the delivery of projects, in coordination with existing learning design standards and stakeholders;Lead end-to-end learning design from concept to storyboard, collaborating with stakeholders to ensure timely and high-quality outputs;Conduct content analysis and stakeholder consultation to determine optimal learning strategies; andTranslate technical and regulatory content into accessible, engaging learning experiences and support the development of digital learning assets while contributing to enterprise-wide learning initiatives.How do you exceed our expectations?The idea of being part of our growth is exciting and you want to play a pivotal role in making super simple;Support the application of accessibility standards (WCAG, UDL principles, inclusive design)3+ years' experience in learning design experience design is preferredHaving learning design expertise, including a solid understanding of adult learning principles, to support the creation of digital resources and sessions that facilitate learning.Strong portfolio showcasing content creation across varied formats (eLearning, video, workshops, etc.);Ability to simplify complex information and tailor learning to diverse audiences;Exceptional stakeholder engagement and project management skills;Familiarity with LMS platforms and digital learning tools;You are balanced in accepting risk in any decision you face. You are curious to understand risk context and choose to speak up as we simplify, learn and grow.Employee ExperienceWe understand that not everyone works in the same ways. We value flexibility and know that it helps you manage work and life. Why you'll love working at Aware Super:Have a super impact: You'll think big and care deeply to help more Australians live their best lives in retirement.Be part of something super unique: You'll work to reshape super and retirement. We'll invest in your growth and give you the opportunity to work on career-defining projects.Work with super humans: You'll work hard and innovate, but also have some fun along the way.Feel super cared for: We'll support your wellbeing today, as well as in the future. Enjoy a health & fitness reimbursement, work from home technology reimbursement, salary continuance insurance and organisation-wide meeting free zones.The Aware Super difference At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people. We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Design and Education Industries Pension Funds

Job Function: People and CultureDate Posted: 18 Aug 2026Job Requisition ID: 2941Design innovative learning solutions that build capability and confidenceLocated in Burwood East Full- time, ongoing role About Triple Zero VictoriaTriple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.About The RoleThe Learning Experience Designer designs and delivers innovative, best practice learning solutions that guide learners to become highly skilled, flexible and engaged people, supporting ongoing professional development and career growth at TZV.Under the guidance of the Manager, Talent Development, the Learning Experience Designer is responsible for creating innovative learning and development solutions using best practice Learning & Development approaches. They will draw on their expertise in adult learning and instructional design to partner with Subject Matter Experts from across the business to develop fit for purpose learning solutions.Day To Day Responsibilities IncludeProvide expert learning design advice on delivery modalities, design processes and development approaches, informed by sound instructional design theoryDesign, develop and create instructor-led, face-to-face and e-learning course content that builds key capabilities and meets the specific needs of the target learning audienceManage key stakeholder relationships, developing quality learning solutions to meet their business requirements and providing expert advice on learning design, programs and initiatives to support the growth of a high-performance culture Contribute to the establishment of evaluation and regular reporting processes to track the delivery and identification and escalation of emerging or existing risks that may jeopardise the implementation of learning solutions or programsDesign, build and maintain learning assets for multiple methods of delivery (instructor-led, web based, etc.) including the development of storyboards; web-based content; interactive activities; capabilities for multimedia delivery; instructional graphics and diagramsAbout YouThe successful candidate will have a qualification in Learning Design, Education or relevant discipline and have demonstrated understanding and application of adult learning theories.The successful candidate will have the following experience, skills and attributes:Proven design experience in a learning and development context, gained within a best practice customer service organisation or contact centre operationExperience in defining learning objectives, measures of students learning and learning material design specificationsDemonstrated ability to multitask, priorities, meet multiple deadlines and problem solve with a strong customer focusHigh attention to detail with concern for standards and qualityWhat We Can Offer YouBenefitsYou will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:Employee assistance program for employees and eligible family membersDiscounted health insurance, banking services and gym membership‘Memberlink’ discount card, accepted by 1,000's of retailers and services providersFree staff parking at all our sitesSalary packaging options after an initial service periodTriple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.How to ApplyClick the ‘Apply’ button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.For a confidential discussion, please email Careers@triplezero.vic.gov.au.Recruitment agency applications will not be accepted.Applications must be submitted by 11.59pm, Sunday 6 Septemnber 2026.Other Relevant InformationApplicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au. Show more Show less Seniority level Entry level Employment type Full-time Job function Information Technology Industries Government Administration

Design learning that keeps aviation moving.At dnata, our people operate in a fast-paced, safety-critical aviation environment. Behind every safe departure, efficient turnaround and positive customer experience is a workforce that needs the right skills, knowledge and training.We are looking for an eLearning Specialist & Instructional Designer to design and develop engaging, practical and operationally relevant learning solutions that build capability across our aviation business.This is a specialist instructional design role where you'll work closely with operational leaders and subject matter experts to turn complex operational, technical and compliance requirements into effective learning experiences. You'll create learning that helps our people perform safely, consistently and confidently — contributing to aviation safety, regulatory compliance, operational excellence and workforce capability. This is an opportunity to see your instructional design expertise applied in a complex, highly regulated and genuinely operational environment.Why join dnata?Some of the benefits our employees receive include:Global organisation that offers on the job training in a supportive environment. Structured career progression opportunities.Free parking.Access to wellbeing resources and programs, including Fitness Passport.Novated leasing through our tailored program.Flexible working arrangements, once past the probation period.What you'll do:On any given day, you will:Research, design and develop eLearning and blended learning programs using adult learning and instructional design methodologies to support our operations.Ensure learning aligns with dnata SOPs, airline partner requirements, aviation legislation and airport procedure to meet compliance, audit and operational capability requirements, including LMS administration.Create engaging digital learning using Articulate Storyline, Rise and multimedia technologies.Partner with operational leaders and SME’s to develop interactive scenarios, assessments, simulations and learning activities relevant to real-world aviation operations.Translate complex operational, technical and compliance information into clear, engaging learning content.Develop learning pathways, facilitator guides, learner resources, videos, QRGs and supporting training materials.Design learning for frontline, shift-based and geographically dispersed operational teams.Maintain and continuously improve learning content as operational procedures and requirements evolve.Your Experience:We're looking for an experienced eLearning Specialist / Instructional Designer with:Demonstrated experience designing and developing eLearning and blended learning solutions.Strong knowledge of instructional design and adult learning methodologies. Hands-on experience with Articulate Storyline and/or Rise. JavaScript, Google Apps Script or API integration capability will be highly regarded.Experience developing interactive digital learning, assessments and multimedia content.Experience working with operational, frontline or compliance-focused environments.Strong stakeholder management and project management capability.Experience developing compliance training and supporting operational audits. LMS administration experience.Experience developing facilitator guides, QRGs and operational documentation.Experience in aviation, transport, logistics or another safety-critical industry will be advantageous.Apply Now!Join a global aviation services business where your work has a direct impact on the people who keep airport operations moving. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Airlines and Aviation

Direct message the job poster from Tecala Group Phillip Yi Phillip Yi Talent Acquisition Partner at Tecala Group Who are we?Tecala is one of Australia’s most awarded and fastest-growing ICT managed services providers. We’re a certified Great Place to Work, a repeat name on Australia’s Best Workplaces in Technology list, and a top-ranked performer in the global MSP 501 — recognised as the leading Australian mid-market Managed Service Provider.We partner with progressive, forward-thinking organisations that share our belief that technology should make business bolder, faster and smarter. We’re just as invested in your growth as we are in our own — and we think the two should go hand in hand.About the roleWe're looking for a Knowledge Manager to join our Service Delivery and Customer Engagement team. This is a pivotal role that keeps Tecala running smoothly as we grow — making sure our people have the knowledge, training, and processes they need to consistently deliver brilliant outcomes for our customers.You'll own how process knowledge is captured, communicated, and continuously improved across the business. You'll coordinate our Service Improvement Initiatives, run the Tecala Ideas Portal, and be at the centre of the conversation whenever new processes are introduced or existing ones evolve for the Operations and Service Delivery Teams.If you love bringing order to complexity, connecting the dots between teams and systems, and enabling people through great documentation and training — this one's for you.Key responsibilities will include (but are not limited to):Develop and drive Tecala's knowledge management strategy — closing knowledge gaps and improving how we share what we know.Building a knowledge repository within Tecala Wiki and Go1 Training System —that's genuinely useful, well organised, and easy to search.Partner with subject matter experts to create and maintain documentation, FAQs, training videos, best practices, and policies.Facilitate knowledge sharing through training, workshops, and organisational change initiatives.Manage the Tecala Ideas Portal end-to-end — triaging suggestions, running weekly Ideas meetings, and shepherding approved ideas through to release.Coordinate improvements to Service Delivery reporting — including new customer templates, and working with our Automation Teams to make reporting faster and better.Prepare customer facing documentation for changes to existing systems and support Service Delivery Managers through customer onboarding and transitions.Track knowledge management metrics and report on the effectiveness of our initiatives.What we're looking forRequired skills and experienceSolid experience in problem, incident, and change management within an ITIL environment.Organisational Change Management experience — and ideally a formal certification.Excellent written and verbal communication skills — you can turn complex processes into clear, engaging content.Strong time management skills and the ability to juggle multiple priorities and deadlines without dropping the ball.High attention to detail and a natural instinct for structure and quality.A collaborative style — you integrate quickly, build trust across teams, and get things moving.What we can offer youA supportive, inclusive, Great Place to Work certified environment.Paid birthday leave and health & wellbeing days.Ongoing learning & development, plus paid certifications and study support.Clear career pathways and the chance to broaden your career beyond a traditional role.Reward & recognition program and an employee referral bonus.Hybrid and flexible working.Employee discounts and an Employee Assistance Program (EAP).Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.How to applyIf you’re excited about the opportunity to make a difference — and you meet the musts and tick some maybes — apply now. Please include a cover letter and CV to support your application.No agencies, please.We foster a work environment that is inclusive and diverse, where our people can be themselves. Every idea and perspective is valued, and we welcome applications from suitably qualified candidates across the range of underrepresented communities. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology and Analyst Industries Technology, Information and Media