Documentation Leadership & Technical Writing Manager Jobs

Lead documentation teams: Lead Technical Writer, Documentation Manager, and Head of Content Design positions.

2677 Active Positions Verified direct ATS & curated feeds

Senior Technical Writer

Litmus Remote
Linkedin (Canada)

Who is LitmusLitmus is building the data foundation that powers industrial AI.AI doesn’t work without real-world, contextualized data - Litmus makes that data usable. As AI adoption accelerates, most industrial environments still can’t access or use their operational data. We solve that gap.We’re a growth-stage software company helping manufacturers access, structure, and use real-time data from machines, systems, and sensors at the edge. Our platform sits at the intersection of edge computing, AI, and industrial operations, enabling some of the world’s largest companies to run operations in real time, reduce downtime, and optimize production.Backed by leading investors and trusted by global manufacturers and partners like Google, Microsoft, Dell, Oracle, and Mitsubishi, Litmus is powering the shift toward software-defined manufacturing.Why join LitmusBuild the infrastructure that makes industrial AI possibleAI is moving beyond the cloud and into the physical world. At Litmus, you’ll build the infrastructure that enables real-time data to power AI and machine learning systems in production environments.Work on problems where software meets the real worldMost AI systems fail without access to real-world data. You’ll build the layer that makes them viable in production. We solve challenges at the intersection of distributed systems, real-time data, and industrial constraints — where reliability, scale, and performance are non-negotiable.Have real impact, fastYou’ll work on systems used by real customers in production, with direct impact on product and company trajectory. As a scaling company, we move quickly. You’ll have ownership, visibility, and the ability to shape both product and company as we scale.Join a high-performance teamWe’re building a team that holds a high bar and pushes each other to improve. You’ll work alongside experienced operators, engineers, and leaders who have done this before and are building again at scale. We hire people who take ownership, move quickly, and care about outcomes. No passengers.Our cultureAt Litmus, the team is collaborative, curious, and low ego. People are scrappy, take ownership, and look for ways to make an impact. We value empathy just as much as execution, whether that’s in how we build, how we communicate, or how we support each other.We’re a growing company, so things move quickly and not everything is perfectly defined. If you enjoy figuring things out, working closely with others, and making steady progress, you’ll do well here.About the Role:We are looking for a Senior Technical Writer who takes an AI-first approach to documentation. You will own end-to-end technical content for our industrial edge platform, working across multiple concurrent product releases, collaborating with cross-functional teams, and producing both written and video content that helps customers succeed with our product.What You'll Do: Use AI tools as the default approach to drafting, structuring, reviewing, and maintaining documentation, rather than as an occasional aid. Own and manage technical documentation across multiple concurrent product releases, tracking version- specific changes and ensuring accuracy across all live versions. Plan, script, and produce video content (feature walkthroughs, release demos, how-to guides) in addition to written documentation. Get hands-on with the product directly, testing features and workflows first hand to validate documentation accuracy rather than relying solely on specs. Partner closely with Product Management, Engineering, QA, and Support to gather release information, clarify feature behaviour, and align content timelines with release schedules. Translate complex technical and industrial concepts into clear, accessible content for varied audiences (OT engineers, plant managers, system integrators, enterprise architects). Maintain and enforce documentation style guides and standards for consistency across all content types. Build and maintain reusable content templates, review checklists, and AI-assisted content workflows to scale documentation output. Manage documentation release schedules independently, prioritizing across multiple in-flight projects. What You'll Bring:Must Have 5+ years of technical writing experience, ideally in B2B SaaS, industrial, or enterprise software. Demonstrated experience using AI tools (e.g., Claude, ChatGPT, Copilot) as a core part of a content workflow, not just for occasional edits. Proven ability to manage documentation across multiple simultaneous product releases without losing accuracy or version control. Experience creating video content: scripting, recording, and basic editing (tools such as Loom, Camtasia, or similar). Strong track record of working cross-functionally with Product, Engineering, and Support teams. Comfortable getting hands-on with technical products; able to independently test and validate features. Excellent written English, with a clear, concise, technical-but-accessible style. Familiarity with documentation tooling (e.g., Markdown, static site generators, headless CMS, Git-based workflows). Must be based in Canada and legally eligible to work in Canada. Nice to Have Experience in industrial automation, IIoT, or edge computing domains. Experience building or customizing AI-assisted documentation or review workflows. Familiarity with API documentation and developer-facing content Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

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Technical Writer (Full Scope Polygraph)

Modern Technology Solutions, Inc. (MTSI) Remote
Linkedin (USA)

Modern Technology Solutions, Inc. (MTSI) is seeking a Technical Writer to join our team in Annapolis Junction, Maryland. Qualified candidates must be U.S. citizens with a TS/SCI clearance and Full Scope Polygraph.Responsibilities Responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation.Writes and edits technical documentation for all the project’s hardware and software to include installation, configuration and how-to documentation.Creates code documentation for software; produces implementation guides and end-user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources.Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications.Understand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documents.Gather technical information and prepare written text.Maintain a current internal documentation library.Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.Prepare and maintain operations documentation, user guides and manuals and technical publications.Work with developers to produce quality documentation and training materials.Work on all phases of documentation.Understand basic concepts and write technical copies for various types of documents for a program/project of similar complexity.Prepare reports, responses, and briefings targeted to a wide range of audiences.Coordinate layout and design of documents.Research highly technical subject matter and organizes information from multiples sources, and express technical information in written form that is comprehensible to a wide audience of readers.Under general direction, write technical copy for various types of documents for a program/project of similar complexity.Apply concepts for technical writing based on engineering drawings, technical information from engineering documentation, consultations with engineers and subject matter experts, and other available sources.Produce defense acquisition documentation, user manuals, training manuals, and other documentation utilized by the end-user community of DoD electronic equipment and systems.Interpret engineering and maintenance drawings, operational procedures to understand and blend large quantities of computer related information.Produce technical documentation for Cryptologic programs or projects developing analytic tradecraft methodologiesApply technical manual standards to work productsProvide expert oversight of technical writing and editing to all phases of acquisition and technical documentation for the Program, Project, or ContractWork independently preparing and maintaining highly complex systems, programming and operations documentation, procedures and methodsAct as project leader for projects with complex or voluminous documentation and may provide or coordinate special documentation services as requiredReview work products of others for compliance with technical manuals.Required Qualifications 2+ years of experience as a Technical Writer in programs and contracts of similar scope, type, and complexity is required.Education Requirements An Associate’s degree in a technical discipline from an accredited college or university is required;. 2 years of additional Technical Writer experience may be substituted for an Associate’s degree.Clearance Requirements TS/SCI clearance with Full Scope Polygraph.The pay range for this position is $100,000 to $175,000/year; however, base pay offered may vary depending on established government contract ranges, job-related knowledge, skills, and experience, and other factors. MTSI also offers a full range of medical, financial, and other benefits, dependent on the position offered. Base pay information is based on market location. Applications will be accepted on an ongoing basis. This posting will be renewed periodically until the position is filled. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Space Research and Technology

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Technical Writing Lead

Salesforce Remote
Linkedin (USA)

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryEnterprise Technology & InfrastructureJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.We’re looking for a technical writer who becomes comfortable with both the “technical” and “writer” aspects of the job. The ideal candidate is passionate about crafting comprehensive, accurate, approachable content for a technical audience that helps users understand and connect with sophisticated technical subjects. You enjoy digging into what your audience needs to know to succeed, and collaborating closely with internal developers, and working with other writers to build phenomenal content!At Informatica, a Salesforce Company, our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. We seek innovative thinkers who believe in the power of data to drive meaningful change.Your ImpactAssess the need for, plan, and deliver a range of documentation for Informatica customers, including API content, reference guides, conceptual content, release notes, and how-to/task-based contentCollaborate with team members to help scope and build documentation for the features they coverLearn and apply style, language, and structure standardsRequired Skills4 + years of technical writing experienceProven ability in crafting technical, user and administrator-focused contentExperience with source control softwareAbility to read, understand, and build short code samples in a variety of programming languagesExperience with Windows, Linux, and IBM i and z/OS operating systems a plusExperience with DITA, Oxygen, content management systems, source control systems, Jira, and ConfluenceSuperb communication and interpersonal skillsAbility to quickly learn new sophisticated technologiesA related technical degree requiredUnderstand strategies for writing for LLMs and using generative AI to enhance workUnleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $117,400 - $177,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $140,900 - $193,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development, IT Services and IT Consulting, and Technology, Information and Internet

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In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:Health, dental, vision, life, disability insuranceRetirement Benefits: 401(k) with company matchPaid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employmentSick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeksBaby Bonding Leave: 18 weeksHolidays: 13 paid days per yearNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Cambridge, MA, USA; Kirkland, WA, USA; New York, NY, USA; Raleigh, NC, USA; Durham, NC, USA; Seattle, WA, USA.Minimum qualifications:Bachelor's degree in Computer Science, a similar technical field, or equivalent practical experience.5 years of work experience in a technical role (e.g., software engineering, solutions consultant, etc.) or equivalent technical experience.2 years of experience running AI/ML workloads, such as training, fine-tuning, or serving inference on GPUs or TPUs, including orchestration with Kubernetes or GKE.2 years of experience producing engaging developer content (e.g., blogs, short-form videos, podcasts, live streams).Preferred qualifications:Experience with AI infrastructure: Kubernetes, GPUs/TPUs and the software drivers that support them.Experience writing and running model-training, reinforcement-learning, or inference workloads (or clear ability to grow into these).Proficiency in Python preferred; strong object-oriented programming in another language (e.g., C++, Java) acceptable for an "AI-native" applicant who moves quickly between languages.Demonstrated external technical content and public presence (technical blogs, videos, talks, or popular open-source work — ability to translate complex hardware workflows (TPU/GPU) into engaging narratives.Background in AI development, either building/training models or integrating generative AI into products.About the jobAs a part of the Cloud Developer Relations team, you will join as a Technical Developer Relations Engineer for our AI Infrastructure team. Your work centers on the systems that power modern AI that is GKE and Kubernetes, Graphics Processing Units (GPU) and Tensor Processing Units (TPU) accelerators, and the drivers and orchestration that keep large training, reinforcement learning, and inference jobs running at scale.In this role, you will be a builder first, to write and run real training, fine-tuning, and inference workloads, push them to scale on Google's accelerators, and feed what you learn back to the engineering teams shipping these products. You will take hard infrastructure problems, the kind that involve GPU memory limits, TPU topologies, and scheduling and turn them into demos, blogs, and videos that developers actually want to read and watch.In this role, you will bring a real point of view and an audience that listens, whether built through conference talks, open source, or your own writing about this space.The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.We're behind Google's groundbreaking innovations, empowering the development of AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $163000 - $236000 (USD) + 15% bonus target + equity + benefitsResponsibilitiesLearn more about benefits at Google .Grow the AI Infrastructure developer community by running programs, events, workshops, and hackathons that people actually want to attend.Collaborate with internal engineering teams, external partners, and influencers to extend each program's reach and make the case for Google's platforms.Build and maintain the resources developers rely on docs, tutorials, and sample code and answer their technical questions along the way.Dig into the data to spot trends, recurring pain points, and where developers lose time, then turn that into concrete recommendations for the product roadmap.Represent Google at industry events as a technical voice for our AI tools, giving talks and live demos.Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology and Engineering Industries Information Services and Technology, Information and Internet

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We are seeking a Senior Developer Relations Manager to join our team. You'll build establishing relationships across developer communities focused on cloud platforms, retail environments, and logistics networks, working directly with software solution providers, developers, and industry professionals. You’ll encourage adoption of NVIDIA’s AI and computing platforms and help partners solve complex, real-world challenge. You bring extensive technical knowledge and a passion for developer advocacy, and you love communicating how technology builds real imp act.What You'll Be DoingDevelop and maintain advanced technical proficiency in Cloud, Retail, and Logistics. You’ll serve as the trusted technical advisor for Cloud Service Provider developer ecosystems, working with multi-functional partners to drive adoption of NVIDIA technologies.Accelerate critical workloads by demonstrating and integrating the NVIDIA software stack (tools, libraries, SDKs, NIMs, and blueprints) into partner products, platforms, and pipelines.Guide partners through onboarding and integration by providing technical resources—such as sample code, guides, and demo pipelines—to accelerate adoption of our cloud platform and foster co-innovation of next-generation solutions.Map and monitor the developer ecosystem to identify growth opportunities, collaborating with engineering, product management, and marketing to inform roadmaps and optimize partner adoption strategies.Engage partner technical leaders to drive best-practice integrations and resolve technical challenges. You’ll use regular syncs to track adoption, surface new workflows, and provide field feedback to teams developing NVIDIA solutions.What We Need To SeeBachelor’s or Master’s degree or equivalent experience in Computer Science, Engineering, or a related field.12+ years demonstrated ability in the technology industry across software engineering, developer relations, technical partnerships, solutions architecture, or product management.5+ years of direct experience with cloud platform developer ecosystems, large-scale distributed systems, or AI/ML infrastructure — with direct work alongside hyperscaler developer communities (e.g., AWS, Azure, or GCP), enterprise GenAI application development, or MLOps and model deployment at scale.Experience leading and growing developer programs at major technology companies, including Amazon/AWS-ecosystem ISVs and solution providers building on EC2 GPU instances, SageMaker, Amazon Bedrock, or Amazon Robotics.Technical depth in AWS cloud infrastructure and Amazon developer tooling, including GenAI model deployment, robotics simulation and autonomy stacks, high-performance cloud computing, AI/ML training and inference, and Amazon-native frameworks such as SageMaker, Bedrock, and EMR, with contributions to product integrations and software libraries.Experience leading technical collaborations with engineering and product teams, including architectural design, code reviews, technical mentorship, and delivery of technical talks or workshops.Ability to structure and implement complex technical engagements, negotiate requirements, prioritize issues, and collaborate across sales, legal, product, and marketing teams.Skilled at distilling complex technical concepts for audiences ranging from engineers to executives, with end-to-end experience defining, integrating, building, and jointly marketing solutions with strategic ISV partners.Ways To Stand Out From The CrowdHands-on experience building or optimizing vertical-specific solutions, such as GenAI inference pipelines on EC2 P5/G6 instances, robotics simulation, NVIDIA NIM microservices integrated with Amazon Bedrock, or large-scale ML training on EKS with GPU-optimized node groups.Familiarity with advanced computing, AI, or GPU acceleration platforms, including CUDA, TensorRT LLM, Dynamo, Triton Inference Server, NeMo, Isaac Sim, cuDNN, RAPIDS, and NVIDIA NIM microservices.Track record of building and scaling developer communities and delivering high-impact technical enablement programs.Experience building frameworks to capture developer sentiment and market shifts, translating ecosystem dynamics into actionable product intelligence. You’ll focus on tracking GenAI, MLOps, and robotics adoption trends across Amazon’s developer communities, feeding insights to NVIDIA product and engineering teams to align roadmaps with AWS platform priorities.Active participation in Amazon developer community events — including AWS re:Invent, AWS re:Mars, or Amazon internal tech summits — through technical workshops, hackathons, or open-source contributions.With competitive salaries and a generous benefits package, we are known as one of the world’s most desirable employers. NVIDIA has some of the most forward-thinking and hardworking people working together to advance accelerated computing and AI. If you are a creative and autonomous technologist passionate about working with developers and crafting the future of AI in the public sector, we want to hear from you!Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 224,000 USD - 356,500 USD.You will also be eligible for equity and benefits.Applications for this job will be accepted at least until May 11, 2026.This posting is for an existing vacancy.NVIDIA uses AI tools in its recruiting processes.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.#deeplearning, , JR2017220 Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Computer Hardware Manufacturing

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For our client, we are seeking a Senior Developer Relations Manager - Security And AI Software to join the team of a leader in the Telecommunications & Hardware space. This role will lead work at the intersection of data, AI-enabled capabilities, and scalable technology delivery. You will work across engineering, product, operations, and business stakeholders to translate complex requirements into practical technology solutions. The position offers the opportunity to influence architecture, execution quality, and the technology capabilities that enable long-term growth within a Telecommunications & Hardware environment.Location: Remote - US based candidates only, no visa sponsorship availableCompensation: $224,000 – $356,500 annuallyResponsibilities Develop and maintain expertise in the company software products and serve as a trusted advisor to developers Accelerate workloads by integrating the company software stack into partner products and platforms Guide developers through onboarding and integration with technical resources to enhance adoption Identify growth opportunities in the developer ecosystem and collaborate on adopting strategies Engage with partner technical leaders to drive integrations and resolve challenges, fostering innovation Activate developer communities around accelerated software, representing products at events and delivering workshops Drive API and SDK adoption in the software ecosystem, enhancing the overall developer experienceQualifications Bachelor's or Master's degree in Computer Science, Engineering, or related field 12+ years of experience in software engineering, developer relations, or product management, with at least 5 years in observability, data analytics, or security software Experience in leading developer programs and partnerships, especially with ISVs Deep technical understanding of observability, security, AI software, and related integration contributions Experience collaborating with engineering and product teams and delivering technical mentorship or workshops Ability to navigate complex technical engagements and collaborate across various internal teams Strong skills in simplifying complex technical information for different audiencesBenefits Equity options available as part of the compensation package Comprehensive benefits package, specifics of which are not detailed in the adOur client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Media and Telecommunications

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Senior Instructional Designer

The Apex Agency Remote
Linkedin (USA)

Direct message the job poster from The Apex Agency Chelsea Letham Chelsea Letham The Apex Agency Recruiter Apex - We design world-class marketing, training and event solutions for some of the most admired and respected brands in the world, including Lexus, McLaren, Acura, Honda, BMW, Toyota, Volvo and Mercedes-Benz among others.Check out some of our recent work at www.theapexagency.com.At Apex, we push boundaries and achieve extraordinary results. We’re looking for smart, creative and extremely motivated people who want to make a big impact. If that sounds like you, we encourage you to submit your resume and join our team.Great learning experiences don’t just deliver content, they change how people perform. We’re looking for a Senior Instructional Designer who enjoys turning complex ideas into engaging, effective learning experiences that drive real impact.In this role, you’ll design modern learning solutions, including eLearning, instructor-led training, blended programs, and performance support tools that help learners build meaningful skills and deliver measurable results. You’ll partner closely with subject matter experts, project managers, and creative teams to bring learning to life, all within a highly collaborative, connected remote team environment.You’re a great fit if this sounds like you …5+ years of instructional design or corporate training experienceStrong understanding of adult learning principles and instructional design methodologiesExperience designing eLearning, instructor-led, and blended learning programsExcellent writing, communication, and storytelling skillsAbility to translate complex ideas into clear, engaging learning experiencesExperience collaborating with SMEs and cross-functional teams in a remote environmentStrong attention to detail, with the ability to manage multiple projectsComfortable working in a fast-paced, collaborative environmentYou’re proud of your work and can share examples of instructional design projects such as eLearning, storyboards, or facilitator guidesHere’s a glimpse of what you’ll do...Design engaging learning solutions, primarily eLearning, as well as virtual and in-person instructor-led training and blended programsTranslate business goals and SME input into clear learning objectives and effective learning strategiesDevelop storyboards, scripts, facilitator guides, and learner materialsCreate interactive activities, scenarios, and assessments that reinforce learningPartner with stakeholders to ensure learning solutions align with business goals and performance outcomesCollaborate with designers, developers, SMEs, and project managers to bring programs to lifeContinuously improve learning experiences based on feedback, data, and learner performanceBonus Experience (not required)Automotive retail or customer experience training experienceExperience with tools such as Articulate 360, Rise, Storyline, or similar platformsFamiliarity with performance support tools and learning measurement strategiesCandidates should be prepared to share 2–3 examples of instructional design work, such as storyboards, eLearning modules, learning journeys, or facilitator guides. Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Writing/Editing and Training Industries Marketing Services and Events Services

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Documentation Specialist

Sanofi Remote
Linkedin (USA)

Job Title: Documentation SpecialistLocation: Swiftwater, PAAbout The JobThe Documentation Management function sits within the Quality System job family, specifically under the Quality Content Management System (CMS), Quality Systems, job category. This team is part of the broader Quality organization that covers Quality Control, Quality Audit, Regulatory Compliance, and Quality Risk Management. The Documentation Management team is responsible for managing the lifecycle of Quality documents and records in compliance with good documentation practices. Keeping current, optimizing, and simplifying documentation to ensure Sanofi compliance with regulations and facilitates record retention archiving procedures on behalf of the Swiftwater entity.We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families.Join a global network that powers how Sanofi delivers — seamlessly, purposefully, and at scale. In Manufacturing & Supply, you’ll help reimagine how life-changing treatments reach people everywhere, faster.About SanofiWe’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve lives.Main ResponsibilitiesManaging the GxP documentation lifecycle (creation, revision, and obsolescenceCollaborating with other departments to ensure document content addresses the business needs and processesEnsuring, with the support of relevant experts that the documentation content is compliant with regulatory requirements and company standardsEnsuring the overall documentation package is kept lean (i.e., avoiding redundancies and duplication)Ensuring accuracy, completeness, and compliance of the documentation with writing rules (incl. clarity and grammar)Collecting needs for documentation changes, prioritizing and managing document updatesEnsuring the documentation is regularly updated to remain current and aligned with the needs and processesEnsuring document distribution and access complies with the information classification levelSupporting internal and external audits and inspection by ensuring all required documents are up-to-date and retrievableSupports record retention archiving procedures as a Business Archives Coordinator (BAC) on behalf of the Swiftwater siteActs as liaison with approved third-party storage subcontractorsProvides guidance on archiving tools and processesSupports annual archival eligibility reviewsKey Roles (D, A, I)Establish and maintain documentation systems (D)Decide on compliance-related actions (D)Advise on documentation update needs (A)Advise on document access needs (A)Additional Accountabilities To Locally Support M&S Swiftwater SiteSite Representation & Communication: Serves as the site's backup representative for the CMS Community of Practice (CoP) and participates in Centers of Excellence (CoE) when requested, ensuring effective local communication and knowledge transferThird-Party Storage Coordination: Acts as support liaison with approved third-party vendors for off-site storage activities, ensuring compliance with records retention requirementsLeadership & Project SupportProvides supervisory support on behalf of management as needed and serves as team member or lead for cross-functional improvement initiatives and project teamsTraining & User Support: Delivers advanced guidance to CMS users and conducts specialized training sessions on documentation management processes and best practicesAccess Management: Processes CMS Care access requests for all user roles (excluding Consumer level) to ensure appropriate system permissionsPriority Reporting & Monitoring: Issues weekly high-priority Document Change Request (DCR) reports to ensure timely implementationMOSAIC Governance Support: Supports documentation governance activities in alignment with MOSAIC project requirements and objectivesFly (Paperless) Deployment Program Support: Coordinates local project timelines and deliverables across multiple stakeholders. Serves as a point of contact for business users regarding Fly-related inquiries and support needs; Builds and maintain strong relationships with cross-functional teams and ensures clear, concise project communications to diverse audiencesDocument Lifecycle Management: Distributes periodic review reports to ensure maintaining compliance with global and regulatory requirements. Initiates reconciliation processes for superseded or obsoleted paper logbooks.About YouBasic QualificationsBachelor's degree preferred.Minimum of 4 years of experience in document management, continuous improvement methodologies, and cross-functional process involvement. In pharmaceutical industry preferred.Preferred QualificationsDemonstrated experience leveraging digital tools and AI-enabled platforms to streamline documentation workflows, automate routine tasks, and improve data accuracy and retrieval efficiency.Working knowledge of content management systems (CMS) and digital lifecycle management platforms (e.g., Veeva Vault), with the ability to quickly adapt to new digital and AI-driven tools as they are introduced.Familiarity with AI-assisted document processing capabilities (e.g., intelligent search, automated classification, optical character recognition/OCR, generative AI for content drafting or summarization) is highly valued.Comfort working within paperless and digital transformation initiatives (e.g., Fly deployment program, MOSAIC governance), including supporting change management for digitized processes.Basic data literacy — able to interpret dashboards, reports, and system-generated analytics to identify trends, prioritize document updates, and support data-driven decision-making.Proficiency with document management software and tools, such as content management systems (CMS), Adobe Acrobat, Microsoft Office Suite (including AI-enhanced features), and Veeva Vault.Digital fluency and a growth mindset toward emerging AI tools — eager to learn and apply new technologies that increase documentation efficiency and quality.Ability to evaluate, pilot, and champion AI and automation solutions within documentation and records management processes.Excellent verbal and written communication skills to effectively collaborate with multiple levels in the organization.Strong decision-making abilities with an analytical approach to problem-solvingAbility to manage simultaneous priorities and coordinate complex, multi-workstream programs.Adaptability and flexibility to work in a fast-changing, innovation-driven environment shaped by digital and AI transformation.Ability to manage simultaneous priorities and coordinate complex, multi-workstream programs.LanguagesEnglish language proficiency required (verbal and written).Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.Shape the future of medicine and vaccine delivery with cutting-edge technology, ensuring seamless launches and a resilient global supply.Power industry-leading performance by leveraging digital, data, and AI-driven innovation – at speed and scaleTransform lives worldwide by delivering life-changing treatments anywhere, anytime.Sanofi Inc. and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.#GD-SP#vhdAll compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries Pharmaceutical Manufacturing

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Position : Localization Specialist - Remote EligibleLocation : Irvine, CADuration : 12 Months1st ShiftTotal Hours/week : 40.00Client : Medical Devices CompanyJob Category : ProfessionalEmployment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPTPay range:$28- $39.50Job DescriptionThe Localization Specialist supports the delivery of high-quality multilingual content by managing translated content assets, tracking quality-related feedback, and monitoring vendor performance. This role works closely with localization project managers, language service providers, and technical writing team members to ensure translated content is delivered accurately, on schedule, and in compliance with organizational standards.This position is intended for an early-career localization professional interested in developing expertise in localization operations, language technology, content management, and translation quality management.Key ResponsibilitiesLocalization Content and Quality ManagementManage and maintain translated content within the Content Management System (CMS) and the Translation Management System (TMS).Coordinate the import, export, and publication of multilingual content throughout the localization project lifecycle.Ensure content assets, translation memories, and linguistic resources are properly maintained and updated.Review, document, and track linguistic comments, quality issues, and stakeholder feedback through resolution.Collaborate with internal reviewers and localization vendors to ensure consistent implementation of approved linguistic changes.Maintain records of quality issues, resolutions, and corrective actions.Performance Monitoring and ReportingTrack and analyze linguist and vendor performance metrics, including quality scores, turnaround times, and issue trends.Maintain localization operational data and develop data visualizations to communicate localization performance and quality trends to leadership and stakeholders.QualificationsBachelor's degree in a foreign language, linguistics, translation, localization, or a related field. Strong written and verbal communication skills. Excellent organizational skills and attention to detail. Ability to manage multiple tasks and priorities in a fast-paced environment. Proficiency with Microsoft Office applications, particularly Excel.2 to 5 years of experience in the translation, localization, or language services industry. Experience with Computer-Assisted Translation (CAT) tools, Translation Management System (TMS), with XTM and/or Trados Enterprise strongly preferred. Familiarity with DITA XML structured authoring, Content Management Systems (CMS), with Tridion Docs strongly preferred. Understanding of translation quality management processes and localization best practices. Experience in the medical device, healthcare, life sciences, or regulated-content industries is a plus. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Staffing and Recruiting

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Mid-Level Scrum Master / Technical Writer

Sapient Logic LLC Remote
Linkedin (USA)

Position Summary:Sapient Logic is seeking a Mid-Level Scrum Master / Technical Writer to support a DoD mission systems program in San Diego, CA. This hybrid role combines Scrum Master responsibilities with technical writing and documentation support for engineering and software development teams.The ideal candidate has experience facilitating Agile/Scrum activities while also developing clear, accurate technical documentation. The candidate will work closely with software developers, systems engineers, cybersecurity personnel, product owners, and Government stakeholders to coordinate team execution, track technical work, remove impediments, and develop and maintain program and system documentation.Responsibilities:Serve as Scrum Master for one or more engineering or software development teams, facilitating daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.Coordinate sprint activities, track commitments, identify impediments, and work with team members and stakeholders to resolve issues affecting delivery.Maintain Jira boards, sprint backlogs, dashboards, action items, and other Agile project-management artifacts.Work with Product Owners and technical leads to develop and refine epics, user stories, acceptance criteria, tasks, and priorities.Track team progress, dependencies, risks, and milestones and communicate status to technical and program leadership.Support Agile planning and continuous improvement activities to improve team execution and delivery.Develop, edit and maintain technical documentation supporting software, systems, infrastructure, cybersecurity, and integration activities.Create and maintain technical documents such as system administration guides, installation and configuration guides, standard operating procedures (SOPs), deployment procedures, test procedures, release notes, and user guides.Work directly with engineers and developers to capture technical processes, system configurations, interfaces, workflows, and operational procedures.Translate complex technical information into clear documentation appropriate for technical, operational, and program stakeholders.Develop and maintain technical diagrams, process flows, architecture illustrations, and other supporting documentation using tools such as Visio, Draw.io, or similar applications.Manage documentation in Confluence, SharePoint, GitLab, or other program repositories and ensure documentation remains current with system and software changes.Support technical reviews, engineering meetings, demonstrations, and program status meetings by capturing decisions, action items, risks, and follow-up activities.Assist with preparation of technical briefings, presentations, status reports, and other program deliverables.Collaborate across software, systems, cybersecurity, infrastructure, and test teams to ensure technical activities and documentation remain aligned with program objectives.Required Qualifications:Bachelor's degree in Information Technology, Computer Science, Engineering, Business, Communications, English, or a related discipline.4+ years of relevant professional experience supporting Agile software development, systems engineering, technical programs, or technical documentation.Experience serving as a Scrum Master or supporting Agile/Scrum teams.Experience facilitating Scrum ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.Experience using Jira and Confluence to manage Agile workflows, technical documentation, and team collaboration.Demonstrated technical writing experience within software development, IT, systems engineering, cybersecurity, or another technical environment.Ability to interview engineers and technical SMEs and translate their knowledge into clear, structured, and maintainable documentation.Experience developing technical procedures, user guides, system documentation, process documentation, or similar technical deliverables.Strong organizational skills with the ability to manage multiple activities, priorities, and deadlines.Strong written and verbal communication skills.Ability to work independently while coordinating effectively across multidisciplinary technical teams.U.S. Citizenship required.Ability to obtain and maintain the DoD security clearance required for the position.Desired Qualifications:Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or equivalent Agile certification.Experience supporting DoD, Navy, or other Government software and systems engineering programs.Active DoD Secret clearance or higher.Familiarity with software development, DevSecOps, systems engineering, cybersecurity, or IT infrastructure environments.Experience with GitLab, GitHub, or similar source-control and DevSecOps platforms.Experience documenting APIs, software interfaces, system architectures, infrastructure configurations, or deployment processes.Familiarity with Agile metrics, dashboards, velocity, burndown charts, and other methods for tracking team performance and delivery.Experience developing diagrams and technical illustrations using Visio, Draw.io, Lucidchart, or similar tools.Familiarity with Markdown, YAML, JSON, or other structured documentation formats.Experience supporting technical reviews, demonstrations, test events, releases, or system deployments.Familiarity with DoD technical documentation standards and configuration management processes.Benefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveProfessional development assistanceReferral programRetirement planVision insuranceJob Type: Full-time Pay: $95,000 - $115,000/ YearSchedule:8 hour shiftWork Location: On-site Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries IT Services and IT Consulting

Posted 1 week, 6 days ago Apply Now →

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

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Senior Knowledge Management Specialist

Crum & Forster Remote
Linkedin (USA)

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

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Knowledge Manager

Base-2 Solutions Remote
Linkedin (USA)

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

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Technical Writer

Neon One Remote
Linkedin (USA)

About Neon OneAt Neon One, we believe that technology is the key to building vibrant communities of generosity. As a leader in nonprofit software since 2004, we create intuitive solutions that help small and mid-sized nonprofits connect with people, build trust, and make good happen every day.Our culture is powered by empathy, innovation, and a shared mission to empower organizations making a difference. We operate with a customer-first mindset, take pride in extraordinary results, and grow together by supporting each other and embracing bold new ideas. If you’re passionate about using your skills to drive real impact and want to thrive in a collaborative, fully remote environment, Neon One is the place for you.About the RoleWe are looking for a forward-thinking Technical Writer to join our team and elevate how our users learn and succeed with Neon One software. In this role, your primary focus will be researching, drafting, and publishing clear, user-centric product support articles. You will collaborate closely with our Instructional Designers to co-develop interactive materials for the Neon One Academy, while actively maintaining and updating existing content as our platform evolves. We need someone who embraces modern tech workflows: you are adept at leveraging AI tools to improve workflow, speed up research, drafting, and editing, and you understand how to structure and write articles that can be easily parsed and read by AI retrieval systems.ResponsibilitiesDraft, edit, and publish comprehensive, user-friendly support articles, release notes, and user guides for Neon One’s software platform.Partner directly with Instructional Designers to co-create, structure, and expand educational courses and learning paths for the Neon One Academy.Translate complex software mechanics, APIs, and workflows into clear, actionable steps tailored for nonprofit professionals.Structure and format content using AI-friendly writing principles (clear hierarchy, structured data, semantically rich headers, and modular documentation optimized for RAG/AI search models).Align technical documentation with video scripts, interactive guides, and visual learning aids to create a cohesive learning journey across the platform.Audit, refresh, and maintain existing support articles and Academy materials as new platform updates, bug fixes, or features are released.Ensure all content adheres to Neon One's brand voice, style guidelines, and accessibility standards.Utilize generative AI tools (e.g., LLMs, AI editing assistants, automated research tools) to streamline documentation workflows, enhance clarity, and accelerate production cycles.Ensure all technical content is structured to be easily ingested, summarized, and surfaced by internal and external AI knowledge agents.Must Haves3+ years of experience in technical writing, product documentation, or technical content creation within a B2B SaaS environment.Demonstrated experience using AI writing and editing tools to increase productivity, analyze content, and automate routine tasks.Understanding of how natural language processing (NLP) and LLM retrieval systems parse text, with the ability to write structured, machine-readable documentation.Experience partnering with Instructional Designers, Learning & Development, or Training teams to align documentation with structured curriculum.Proven ability to work closely with Product Managers, Support Engineers, and UX Designers to gather technical details and distill them for end users.Experience with knowledge base platforms (e.g., Zendesk, Salesforce Knowledge, Intercom) and LMS tools.Nice to HavesBackground in or familiarity with the nonprofit tech ecosystem.Excellent written and verbal communication skills, with a passion for helping non-technical users navigate technology.Why Join Neon One?At Neon One, our values are how we show up every day. We make good happen by putting empathy and passion at the center of our work, using technology to uplift mission-driven organizations. We stand for our customers, act with care and intention in every decision, own the solution, and grow together. We innovate fearlessly, always exploring new ways to support our community and each other.How We HireWe use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews.This opportunity is offered through HighlightTA, the on-demand talent team supporting Neon One’s growth.Connect with us and learn more:Neon One on LinkedInHighlightTA on LinkedIn Show more Show less Seniority level Associate Employment type Full-time Job function Writing/Editing Industries Non-profit Organizations and Software Development

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Knowledge Management Specialist- Secret Clearance

Dunhill Professional Search & Government Solutions Remote
Linkedin (USA)

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

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Knowledge Management (KM) Legal AI Specialist

Wilson Elser Remote
Linkedin (USA)

At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #30 in the National Law Journal’s survey of the nation’s largest law firms.Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally.  Wilson Elser is seeking a Legal AI Specialist to support the firm's artificial intelligence (AI) goals by actively managing the creation, organization, and deployment of firmwide AI-based knowledge assets (including prompts and workflows) that enable our attorneys and other legal professionals to work more efficiently and effectively. Reporting to the Senior Manager, Knowledge Management Innovation, this position will serve as a firmwide subject matter expert on AI, actively monitoring and regularly reporting on relevant developments in the technological and competitive marketplace. This collaborative contributor will have a heavy emphasis on user enablement, adoption, and ongoing engagement, championing a culture of Knowledge Management and innovation in alignment with the department's mission and vision.ResponsibilitiesStrategic AI Initiatives: Conduct ongoing research to identify and prioritize user and business needs and pain points that could be addressed through AI-centric solutions. Consult with attorneys, Practice Teams, Client Services Teams, and other groups to identify areas where AI can improve quality, consistency, and efficiency. Identify opportunities to embed AI into existing daily workflows. Monitor and analyze the competitive landscape to provide proactive intelligence on AI-related developments at other law firms. Help manage vendor relationships with external AI solution providers.AI Integration: Further the firm's AI and automation goals by actively working with and integrating tools such as Harvey AI, Lexis Protégé, and other emerging technologies into workflows. Serve as a go-to resource for prompt engineering—designing, testing, and refining prompts for Generative AI tools to achieve optimal and accurate outputs. Monitor and report on developments in AI technology, with emphasis on practical applications in the legal industry. Contribute to the development and implementation of AI best practices. Conduct ongoing research on the impact of AI solutions at the individual, team, and firm level, with an emphasis on quality, consistency, and efficiency.User Enablement & Change Management: Work with attorneys, Practice Teams, Client Services Teams, and other groups to identify use cases and create prompts and/or workflows, as appropriate. Curate and maintain a library of crowdsourced prompts and workflows. Develop and maintain user-friendly resources such as prompt libraries, quick-start guides, feature sheets, FAQs, and micro-learning video tutorials. Plan and conduct interactive product awareness and user enablement events, including lunch-and-learn sessions, town hall-style product introductions, and hackathons. Partner with Knowledge Management colleagues and other stakeholders to align change and enablement activities with broader product lifecycle management. Draft and distribute communications about new features, updates, and adoption tips.User Adoption & Feedback: Champion adoption of approved AI and practice tools by engaging directly with lawyers and staff. Track usage and adoption data; prepare and maintain reporting materials to highlight successes and identify areas for improvement. Collect and synthesize user feedback, escalating issues and improvement opportunities to the Knowledge Management leadership team.KM&I Promotion: Through presentations, training sessions/webinars, and other means, actively promote a culture of Knowledge Management and innovation, awareness and adoption of KM solutions, and KM best practices throughout the firm, in alignment with the department's Mission and Vision.Trusted Partner: Serve as a trusted knowledge partner to firm attorneys, employees, and clients, providing guidance and support on AI-related initiatives and best practices.Collaboration: Collaborate with cross-functional department leaders and KM colleagues to develop and deliver user-centric solutions that improve attorney, legal support, and business services experiences.Trend Awareness: Remain current with knowledge trends, legal technology trends, law firm business trends, and legal developments, and share this information appropriately within the firm.QualificationsTo perform the job successfully, an individual should demonstrate a high level of competency and knowledge of best practices in each of these areas:Strong intellectual curiosity with the ability to derive connections between diverse data sets, identify practical applications for emerging technologies, and discover hidden pain points in business processes.Strong interest in AI and legal technology tools with a track record of continuous learning and hands-on exploration of emerging tools.Fluency in generative AI platforms, including Harvey AI and Lexis Protégé, with the ability to quickly learn and adapt to new platforms.Excellent research and analysis skills with a strong aptitude for distilling complex concepts into easy-to-understand, actionable insights.Demonstrated ability to lead change and adoption initiatives in a professional services or law firm environment.Proven experience delivering impactful training (live and virtual) and developing high-quality enablement resources.Strong stakeholder management skills, with the ability to build trusted relationships with lawyers, staff, vendors, and leadership.Aptitude for building relationships and fostering a collaborative approach to working with internal clients across Practice Teams, Client Services Teams, and departments.Ability to empathize and engage with attorneys to look at processes and service delivery through a business lens.Strong project management and critical thinking skills with a focus on delivering high-value, user-centric solutions.Exceptional communication, collaboration, and interpersonal skills, with the ability to influence senior stakeholders.Experience with prompt engineering and devising Generative AI use cases, including with Harvey AI and Lexis Protégé.Excellent computer skills, including Microsoft 365 and SharePoint.Advanced knowledge of relevant technology systems and applications used in law firms and/or legal departments, such as: LexisNexis, Westlaw, SharePoint Online, Microsoft 365, iManage CloudExperience and EducationThe ideal candidate will have at least 3 years of combined experience in legal practice, legal technology, legal operations, professional training, and/or practice support related to AI. Prior experience with artificial intelligence applications and/or technology in a business setting is required. Candidates with experience in a law firm or professional services environment are strongly preferred.J.D. from an accredited law school is required. Candidates with minimum 3 years of experience as a practicing attorney, particularly with a litigation or other high-volume law practice background, are strongly preferred. Wilson Elser offers a competitive salary and benefits package designed to support our attorneys both professionally and personally.A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances.  This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: : $135,000 USD - $165,000 USD Why Should You Apply? Benefits: Outstanding benefits package, including 401k match and generous PTO planCareer Growth: Ample opportunities for professional development and advancementEmployee Perks: Access to corporate discount plans and other benefitsWilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity.  It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law. Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users.  You may review our Accessibility Policy here.California Residents may review our CCPA notice for applicants and employees here. #ZR Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries Law Practice

Posted 1 week, 6 days ago Apply Now →

Technical Writer

PhoenixTeam Remote
Linkedin (USA)

Technical Writer (Mortgage / Fintech)OverviewPhoenixTeam is seeking a Technical Writer with experience in mortgage and fintech platforms to create clear, accurate, and user-friendly documentation for complex financial systems. This role will focus on translating technical concepts, regulatory requirements, and product functionality into accessible content for internal teams, clients, and external stakeholders. The Technical Writer will collaborate with engineering, product, compliance, and business teams to ensure documentation supports operational efficiency, regulatory alignment, and an exceptional user experience.Key FunctionsCreate and maintain technical documentation for mortgage and fintech systems (LOS, POS, servicing platforms)Develop user guides, API documentation, knowledge base articles, and training materialsTranslate complex technical and regulatory concepts into clear, concise contentCollaborate with engineers and product managers to document features and system changesEnsure documentation aligns with regulatory requirements (RESPA, TILA, HMDA, TRID)Maintain documentation standards, templates, and style guidesSupport onboarding and training through structured learning materialsManage documentation lifecycle, versioning, and updatesParticipate in product releases to ensure documentation readinessGather feedback to continuously improve documentation quality and usabilityMinimum Qualifications Education & Experience (must meet one of the following):Bachelor’s degree in English, Communications, Technical Writing, or related field (or equivalent experience) and 3–5+ years of experience in technical writing, preferably in fintech or regulated industries, OR7 years of experience in technical writing, preferably in fintech or regulated industries.Ability to obtain VA Public Trust Clearance.Strong ability to understand and explain complex technical systems.Experience writing API documentation and developer-facing content.Proficient in Microsoft Word and Adobe writing and editing capabilities.Proficient in Confluence and SharePoint documentation and knowledge base systems.Proficient in Markdown editors and Git/GitHub/GitLab for technical tools and version control.Excellent writing, editing, and communication skills.Ability to manage multiple projects and deadlines.Strong attention to detail and accuracy.Ability to simplify complex information for diverse audiencesStrong collaboration with technical and non-technical stakeholdersStructured thinking and content organizationAttention to detail and consistencyAdaptability in fast-paced, regulated environmentsProficiency with Microsoft Suite (Word, Excel, PowerPoint, Outlook).Preferred QualificationsExperience in mortgage, lending, or financial services.Understanding of mortgage lifecycle (origination, underwriting, closing, servicing).Familiarity with MISMO standards and financial data structures.Experience working in Agile/Scrum environments.Knowledge of UX writing principles and content design.Experience with content management systems and documentation platforms.Exposure to compliance and regulatory documentation.Experience creating training content or instructional design.Familiarity with AI tools for content generation and documentation.Experience in digital mortgage transformation initiatives.Knowledge of API-first and microservices architectures.Position DetailsEmployment type: Full-Time, W2Location: 100% Remote (US-based)Hours: 40 hours/week with availability during core business hours of 8am-5pm ETStart date: ASAPEligibility: Must be eligible to obtain a Public Trust clearance Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

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Sr Technical Writer

Core One Remote
Linkedin (USA)

Direct message the job poster from Core One Jeff Bailey Jeff Bailey Sr. Technical Recruiter Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first! We are committed to recruiting, nurturing, and retaining top talent! We offer a competitive total compensation package that sets us apart from our competition. Core One is a team-oriented, dynamic, and growing company that values exceptional performance!Clearance Required: Active TS/SCI with PolygraphSummaryWe are seeking a Senior Technical Writer to develop, manage, and govern high-quality technical documentation across a complex, enterprise technology ecosystem. This role supports front-end, back-end, database, and security teams, ensuring all deliverables meet federal compliance (FedRAMP / RMF), audit readiness, and operational excellence standards.The ideal candidate brings expertise in technical documentation, structured authoring, compliance artifacts (SSP, POA&M), and engineering documentation frameworks, with the ability to translate complex technical concepts into clear, actionable content for diverse stakeholders.Key ResponsibilitiesSupport the development and maintain compliance artifacts: System Security Plans, Security Assessment Reports, and Plan of Action & MilestonesSupport alignment with NIST SP 800-53 / RMF (800-37), FedRAMP Moderate/High baselines, and ICD 503Support ATO lifecycle documentation and audit readinessSupport and ensure the production of high-quality developer-facing materials: API references, Integration guides, and SDK documentationCollaborate with Back-End Developers to ensure accurate and up-to-date API contractsDocument Data dictionaries and metadata, Database schemas and relationships, and Data governance policiesWork with Database Engineers to ensure data lineage, classification, and handling requirements are clearly documentedDevelop and maintain Standard Operating Procedures, change Enablement documentation and incident response runbooks in collaboration with respective Team SME'sAlign documentation with ITIL processes in coordination with Team SME'sEstablish and enforce documentation standards and templates, version control and document lifecycle management and implement structured authoring and reuse strategiesServe as the central documentation liaison across Engineering teams, Security and compliance teams and Product and program leadershipUtilize documentation tools and platforms: Confluence, SharePoint, Git-based documentation (Markdown) and API tools (Swagger/OpenAPI)Support automation of documentation workflows within CI/CD pipelinesSupport the preparation and manage documentation for FedRAMP audits and 3PAO assessments and Internal compliance reviewsEnsure and support documentations are complete, accurate, and traceable and aligned with system configurations and controlsMentor junior writers or contributors, promote a culture of documentation as a critical engineering disciplineContinuously improve documentation quality and usabilityQualifications Active TS/SCI with PolygraphBachelor's degree or higher in Technical Writing, English, IT or related field5+ years relevant experience OR Masters and 3+ years of relevant experience OR PhD and 3+ years relevant experience of technical writing experience in IT or cybersecurity environmentsProven ability to document Complex systems and architectures and APIs and data modelsStrong understanding of Software development lifecycle (SDLC) and Agile methodologiesTools & Technologies: Confluence, SharePoint, Markdown, DITA, Swagger / OpenAPI, Git, Visio, Lucidchart, Jira, Azure DevOpsDesired QualificationsFamiliarity with FedRAMP, NIST RMF, ICD 503Familiarity with DevSecOps environmentsKnowledge of structured authoring frameworks (DITA)Salary Range: $150,000 - $175,000The pay range reflected above is a general guideline for this position and labor category and is not a guarantee of a specific salary or offer. Final compensation is determined based on factors including, but not limited to, relevant experience, education, certifications, security clearance level, contract requirements, geographic location, and internal pay equity, and may reflect market data specific to the awarded contract.Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Defense and Space Manufacturing

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Technical Writer - Crane IN

VetJobs Remote
Linkedin (USA)

Job DescriptionOn behalf of VetJobs/MilitarySpouseJobs, thank you for your interest. This position is open to Veterans, Transitioning Military, National Guard Members, Military Spouses and Caregivers of War Wounded. To be considered, please click the submit button and follow the instructions.Job Description:Kratos Defense & Security Solutions is an industry-leading provider of advanced defense, security, and technology solutions. With a rich legacy of innovation, Kratos is dedicated to delivering cutting-edge, mission-critical systems and services that enhance national security and safeguard global assets.Essential Job Functions:Job Summary:We are seeking a highly motivated technical writer to join our Kratos Defense & Rocket Support Services Division in Crane, Indiana. In this critical role, you'll partner with subject matter experts (SMEs), engineers, and program managers to transform complex technical information into clear, accurate, and compliant documentation that drives program success. You'll be responsible for developing, organizing, and managing program-specific documentation that meets stringent defense industry standards. Your writing portfolio will span formal program documentation, user manuals, SOPs, training materials, and technical reports-ensuring consistent, high-quality communication across all divisional functionsCore Responsibilities:KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:Document development, tracking, and maintenanceCollaboration And Communication:Collaborate with SMEs and team members to gather information for documentation, translating technical information into user-friendly content for diverse audiencesSupport document coordination including scheduling, tracking feedback, and version controlQuality Assurance:Edit, format, and proofread program-specific documents for clarity, consistency, grammar, and technical accuracyTechnical Skills And Professional Attributes:Strong written and verbal communication skills with ability to write clear, concise, and persuasive contentExcellent attention to detail and organizational skillsProficiency with Microsoft Office Suite, especially Word, Excel, and PowerPointAbility to manage multiple tasks and meet deadlines in a fast-paced environmentStrong interpersonal skills for effective collaboration with team members at all levels of the organizationAbility to handle sensitive and confidential information per government standardsTravel: Up to 10% (support to NSWC Crane, industry teammates, and program reviews)Auto req ID481834BRMinimum Education RequiredHigh School/GEDAdditional Qualifications/ResponsibilitiesEDUCATION AND EXPERIENCE:EducationRequired: Bachelor's degree in English, communications, technical writing, or a related discipline; equivalent experience consideredPreferred: Bachelor's degree in engineering plus a degree in English, journalism, or technical writing, or certification in technical writing.Experience And Clearance:US citizenship requiredActive Department of War (DoW) Secret clearance (or ability to obtain)3-5 years of experience in technical writing or proposal writingFamiliarity with MIL-STD documentation standards and DoW technical publication practicesCity*CraneState*IndianaJob_CategorySecurityJob CodeCyber_Security ITAffiliate SponsorNew Kratos Defense Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Armed Forces

Posted 1 week, 6 days ago Apply Now →

Senior Technical Writer

RPH Products Remote
Linkedin (USA)

Roof Penetration Housing (RPH) is a dynamic, rapidly expanding leader in the commercial building products industry, trusted by architects, engineers, contractors, and building owners on a wide range of critical projects, from hospitals and data centers to K-12 schools. Our innovative, engineered solutions prevent roof and wall leaks and ensure storm shelters and safe rooms meet code requirements and protect occupants during severe weather events.We nearly doubled revenue in 2025, and we're still accelerating. We're experiencing rapid expansion across both our New Jersey and Texas locations, and we're growing our powerhouse team as we continue setting new benchmarks for performance, safety, and success in commercial construction.But what we're most proud of isn't the growth, it's how we grow: deliberately, together, and without cutting corners. If that sounds like your kind of place, we'd like to meet you. About The RoleRPH is seeking an experienced Senior Technical Writer to develop accurate, clear, and field-ready technical documentation for our commercial building product lines. This position requires more than strong writing skills. The Technical Writer must be able to understand construction products, drawings, assemblies, installation methods, and technical information and translate them into documentation that is both written and highly visual.The role will produce installation manuals, technical data sheets, CSI specifications, submittals, picture cards, quick-reference guides, and other materials used by architects, engineers, contractors, and installers. The ideal candidate will also help RPH expand technical content into video and other visual training formats where appropriate.This position reports to the Director of Marketing and can be based remotely in NJ, MD, PA, NY, CT; however, the role requires regular onsite presence at RPH's Engineering Hub in Hammonton, New Jersey as business needs dictate. Travel is essential to effectively partner with engineers, gain hands-on product knowledge, observe installation practices, and develop best-in-class technical documentation. While remote candidates will be considered, applicants located in or near our New Jersey location are preferred.About YouA portfolio is required with resume submission.You are a detail-oriented technical communicator who understands the construction industry and can turn complex engineering and product information into clear, usable documentation. You are comfortable working directly with engineers, asking questions, reviewing drawings, interacting with physical products, and translating technical information into strong written, visual, and instructional content. You are also highly organized and understand the importance of document accuracy, version control, consistent formatting, and maintaining a well-structured technical document library.Essential FunctionsProduce and maintain technical documentation including:Installation ManualsPicture Cards and Quick-Reference GuidesProduct Data Sheets and Technical Data SheetsCSI Specifications and Guide SpecificationsSubmittal Packages and Cut SheetsBills of MaterialsTechnical Bulletins and Best Practices GuidesTroubleshooting GuidesWarranty and Product Limitation DocumentsApplication Guides and system tie-in diagramsTraining materials and technical videosOther product and technical documentation as requiredAdditional Responsibilities IncludeTranslate engineering drawings, shop drawings, product information, and technical discussions into clear instructions, graphics, and visuals.Develop documentation that balances written instruction with photography, illustrations, diagrams, callouts, and other visual communication.Collaborate closely with Engineering, Marketing, Quality, Product Development, Sales, and other internal teams to ensure technical accuracy.Work directly with engineers and physical products to understand installation methods, product interfaces, limitations, and field applications.Support the development of video-based installation and training content.Maintain consistent terminology, formatting, document numbering, revision history, and version control.Maintain a structured, organized technical document library and ensure current and superseded documents are properly managed.Identify missing or conflicting technical information and work with subject matter experts to resolve it before publication.Core RequirementsMust Have: Minimum 10 years in technical writing and 5 years of experience in the construction industry. Demonstrated technical writing experience within construction, building products, engineering, manufacturing, or another technically complex environment.Strong understanding of construction terminology, drawings, assemblies, and documentation.Strong graphic design and visual communication skills.Experience creating technical manuals, diagrams, illustrations, picture-based instructions, or similar visual documentation.Strong ability to translate complex technical information into clear, structured, field-ready content.Ability to think mechanically and understand how products, components, and building systems interact.Experience with document version control, revision management, and structured document libraries.Exceptional attention to detail and strong organizational skills.Ability to lead cross-functional information gathering and work effectively with engineers and other technical subject matter experts.Ability to travel periodically to RPH's Engineering Hub in Hammonton, New Jersey.Preferred QualificationsKnowledge of commercial roofing, waterproofing, building envelope systems, wall systems, mechanical assemblies, or related building products.Familiarity with CSI MasterFormat, CSI specifications, and construction submittal documentation.Ability to read and interpret architectural, engineering, fabrication, or shop drawings.Understanding of how products interface within roof and wall assemblies and commercial construction sequencing.Basic CAD or Revit literacy.Experience with technical video, instructional video, or visual training content is a plus.DetailsStarting compensation range: $100,000–$125,000 USD per year, based on experience, qualifications, and location.This position may be remote, with regular travel to RPH's Engineering Hub in Hammonton, New Jersey as needed.Typical working hours are 8:00 a.m.– 4:30 p.m. Eastern Time.This position is exempt from overtime as determined by FLSA standards.Travel of up to approximately 15% is expected and may include occasional overnight domestic travel.BenefitsAt RPH, we believe in taking care of our team on and off the job. That's why we offer a comprehensive benefits package that includes:Employer covered premiums for Medical, Dental, and Vision Insurance – 100% covered for employees, so you can focus on your health without the extra cost. 401(k) Retirement Plan & Employer Contribution - RPH contributes a fixed percentage of your pay automatically alongside your contributions to investing in your long term success. Paid Time Off & Holidays – Enjoy a healthy work-life balance with generous PTO and paid holidays. Paid Parental Leave – We know the best teams are built by people with full lives outside of work. Life & Disability Insurance – Coverage to help protect you and your loved ones. RPH is proudly an equal opportunity employer, and we are committed to hiring a diverse workforce. If you have a disability or special need that requires accommodation, please submit the accommodation request. Veterans are encouraged to apply. RPH participates in E-Verify. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Architecture and Planning

Posted 1 week, 6 days ago Apply Now →

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