Documentation Leadership & Technical Writing Manager Jobs

Lead documentation teams: Lead Technical Writer, Documentation Manager, and Head of Content Design positions.

2677 Active Positions Verified direct ATS & curated feeds

Instructional Designer - AI-Enhanced [ITE Headquarters] – 2 Yr Contract

Institute of Technical Education Remote
Linkedin (Singapore)

[What the role is]We are seeking an innovative and forward-thinking Instructional Designer with demonstrated expertise in integrating Artificial Intelligence (AI) into teaching and learning processes. The ideal candidate will be highly conversant with the latest AI tools and methodologies, and possess hands-on experience in driving Teaching & Learning (T&L) innovations, particularly through Agentic AI implementations that empower learners and educators.[What you will be working on]Design, develop, and evaluate instructional materials and learning experiences that leverage AI technologies to personalise and enhance student engagement and outcomes.Lead and support the implementation of Agentic AI solutions, enabling adaptive, learner-driven educational environments.Collaborate with academic staff, technologists, and subject matter experts to integrate AI-driven strategies into curriculum design and delivery.Conduct needs analyses and evaluates the effectiveness of AI-enhanced teaching approaches, making data-driven recommendations for continuous improvement.Deliver training and workshops to faculty and staff on best practices in AI for education and agentic learning innovations.[What we are looking for]At least 3 years of working experiences.Suitable credentials in Instructional Design, Educational Technology, Learning Sciences, or a related field.Experience in higher education or lifelong learning environments.Proven experience in instructional design, with a strong portfolio demonstrating the integration of AI into teaching and learning initiatives.Hands-on experience with Agentic AI tools, platforms, or frameworks within educational settings.In-depth understanding of current trends and innovations in AI for education, including ethical considerations and data privacy.Excellent communication, collaboration, and project management skills.Ability to work independently and as part of a cross-functional team in a fast-paced, innovative environment.Track record of published work or presentations on AI in education or T&L innovation.Familiarity with data analytics, adaptive learning systems, and emerging agentic AI technologies.Interested candidates should submit a cover letter, CV, and portfolio demonstrating relevant experience and achievements in AI-driven instructional design. Show more Show less Seniority level Associate Employment type Full-time Job function Education and Training Industries Higher Education

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ASAP - AI & Knowledge Management Associate 40-80%

Michael Page Zürich
Adzuna (CH)

ASAP - AI & Knowledge Management Associate (m/f/d) 40-80% As an AI & Knowledge Management Associate, you will support the development of AI & Data Academies and contribute to the design of a Process Wiki / Knowledge Navigator. Working closely with knowledge management and business stakeholders, you will help create learning content, AI-enabled knowledge solutions, and user-friendly digital experiences. ASAP - AI & Knowledge Management Associate (m/f/d) 40-80% Our client is a leading global phar…

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Knowledge Manager with German

Capgemini Polska Poznań
Adzuna (PL)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your role In this role, you will lead the end‑to‑end knowledge management process by capturing…

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Technical Writer

emagine Polska Polska
Adzuna (PL)

The Documentation Lead owns the knowledge and documentation layer of DataCore: how information about the platform is structured, written, maintained and found. The role is deliberately hybrid in nature, requiring enough technical understanding to document a Databricks-based data platform accurately, and enough human insight to write for people who are not engineers and to design how they will actually adopt the material. Responsibilities Assess the current documentation and channel landscape ac…

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Technical Author EUV | ASML

Randstad Professional Veldhoven
Adzuna (NL)

Bedrijfsomschrijving ASML leads the global semiconductor industry in developing state-of-the-art lithography systems. Working at ASML in Veldhoven means becoming part of an innovative high-tech environment where safety, precision, and operational quality take center stage. Through Randstad Professional, you gain a committed partner for your career development. As your mentor and career guide, we offer personal coaching, networking opportunities, and targeted training via Randstad Academy. We co…

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About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. …

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Senior Content Strategist

Pagerduty San Francisco
Greenhouse (USA)

<div class="content-intro"><p>PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.</p></div><p>Our vision at PagerDuty is an equitable world where we transform critical work so all teams can delight their customers and build trust. We’re seeking to deliver on that through the PagerDuty Operations Cloud, our platform for automating and accelerating critical work in the modern enterprise. This is an ambitious mission and message that builds off of the user love that PagerDuty has for its core products—but also requires a fundamental shift in the conversation around our brand and offerings.</p> <p>That’s where you come in. As part of the Corporate Marketing and Brand team, we need help sharing this vision of operational transformation to existing and new audiences—and we’ll do that through the power of story. We’re looking for a talented writer and savvy marketer to create, edit, and amplify compelling content about the mandate and opportunity to modernize enterprise operations—and why PagerDuty is the indispensable business partner to help make it happen.</p> <p>You know this is the role for you because you have a keen eye for detail, think in stories, and have a passion for the Oxford comma  that certain friends find slightly annoying. </p> <p>This role is expected to come into our San Francisco office 2 times per week, so you can thrive in your new role and fully embrace being a Dutonian!</p> <p><strong>Key Responsibilities: </strong></p> <ul> <li>Partner with Campaigns, Product Marketing, and Communications to align on content themes and topics that deliver on brand awareness and full-funnel campaign goals</li> <li>Create and successfully deliver content in a variety of form factors (e.g. blog post, eBook, whitepaper, email, script, etc.) that span our high-level platform narrative to insights about specific use cases and benefits, for multiple products/solutions</li> <li>Write copy that doesn't just inform — it sings. Craft headlines, hooks, and lines sharp enough to stop the scroll and stick in someone's head long after they've closed the tab.</li> <li>Build strong, collaborative relationships with PagerDuty’s network of thought leaders, product experts, and writers, serving as a versatile editor who maintains quality and tone across written and multimedia content assets</li> <li>Hold up a high bar for the quality of writing and its visual expression in our deliverables, so that our content is ever more compelling and is a great experience to consume </li> <li>Balance left brain and right brain daily: use data, analytics, GEO/AEO tools, etc to understand what's actually working, then apply that insight to make the next piece of content even better.</li> <li>Proactively identify and seize opportunities to continually make PagerDuty’s content more modern, relevant, and actionable for our audiences</li> <li>Use AI as a force multiplier to accelerate content production while keeping a human firmly in the loop on judgment, tone, and quality.</li> <li>Work with our Content Operations Manager and teams including Brand, Product Marketing, Events, and Campaigns to ensure timely delivery of assignments</li> <li>Assist with building and monitoring a clear and simple baseline of metrics for content performance, using insights to continually improve and make our stories more relevant and digestible</li> </ul> <p><strong>Basic Qualifications</strong></p> <ul> <li>Bachelor's Degree in a relevant program or equivalent experience</li> <li>4+ years of experience in content creation, marketing, communications/journalism, or similar</li> <li>A portfolio of written work for a technology brand(s)</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li>B2B SaaS experience</li> <li>Experience marketing to IT and senior technology buyers at enterprise companies</li> <li>Good understanding of technology, B2B companies and curiosity about tech trends.</li> <li>Experience with technical content, ideally geared towards developers and/or engineers</li> <li>Demonstrated experience collaborating with various team to successfully produce content and delight the customer</li> <li>Excellent written and verbal communication skills</li> <li>Familiarity with Google Suite and proven dexterity with new tool adoption</li> <li>A comfort with data and desire to test and learn</li> <li>A keen interest in the latest news and developments in technology and business trends</li> </ul> <p> </p> <p>The base salary range for this position is 114,000 - 191,400 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. </p> <p>Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position.  Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. </p> <p>Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.                  </p><div class="content-conclusion"><p><strong>Hesitant to apply?</strong></p> <p>We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for <a href="https://careers.pagerduty.com/jobalerts">job alerts</a>!</p> <p><strong>Where we work</strong></p> <p>PagerDuty operates a hybrid work model with <a href="https://careers.pagerduty.com/locations">offices</a> in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we <strong>cannot</strong> employ candidates residing in:</p> <p><strong>Location restrictions: </strong><strong><br></strong><strong>Australia:</strong> Northern Territory, Queensland, South Australia, Tasmania, Western Australia<br><strong>Canada:</strong> Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon<br><strong>United States:</strong> Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming<br><em>Candidates must reside in an eligible location, which vary by role.</em></p> <p><strong>How we work</strong></p> <p><a href="https://careers.pagerduty.com/#values">Our values</a> guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.</p> <p>People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.</p> <p><strong>What we offer</strong></p> <p>As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our <a href="https://careers.pagerduty.com/global-benefits">benefits site</a>.</p> <p><strong>Your package may include:</strong></p> <ul> <li>Competitive salary</li> <li>Comprehensive benefits package </li> <li>Flexible work arrangements</li> <li>Company equity*</li> <li>ESPP (Employee Stock Purchase Program)*</li> <li>Retirement or pension plan*</li> <li>Generous paid vacation time</li> <li>Paid holidays and sick leave</li> <li>Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO</li> <li>Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*</li> <li>Paid volunteer time off: 20 hours per year</li> <li>Company-wide hack weeks</li> <li>Mental wellness programs</li> </ul> <p>*Eligibility may vary by role, region, and tenure</p> <p><strong>About PagerDuty</strong></p> <p>PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses</p> <p>PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. </p> <p>Go behind-the-scenes on our <a href="https://careers.pagerduty.com/home">careers site</a> and @pagerduty on Instagram.</p> <p><strong>Additional Information</strong></p> <p>PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's <a href="https://www.pagerduty.com/privacy-policy/">Privacy Policy</a>.</p> <p>PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.</p> <p>PagerDuty uses the E-Verify employment verification program.</p></div>

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Information Architect

Telia Remote
Linkedin (Sweden)

We’re looking for an Information Architect to join us at Telia.I’m Åsa Boffardi, Head of Business Intelligence, and I am searching for an Information Architect to join us at Telia Sweden B2B.In this role you will be a key interface between the business and IT. The role focuses on defining and governing business‑level information used across analytics, reporting, AI, and decision‑making, and driving adoption of the information model across processes, channels, and solutions. It is not a technical IT Architect role and does not involve system design or implementation.What you’ll do:Create a structured information model and terminology that ensures one shared truth across the B2B organization.Create information transparency and enable data driven decision making.Consult with stakeholders throughout the organization to ensure alignment and prioritization across customer expectations, business needs and operational efficiency.Collaborate closely with business and IT stakeholders to support implementation and integration.What will help you thrive in this role: You have strong business acumen and can create clarity in complex, ambiguous environments. You are a pragmatic problem-solver, comfortable taking ownership, challenging existing practices constructively, and balancing long‑term data integrity with short‑term business needs. You are a strong communicator with a drive to standardize, simplify, and drive change.Prior experience working as an Information Architect.Prior experience in information modelling from a business perspective.Ability to translate business needs into requirements on IT architecture and solutions.Strong stakeholder management and change management capabilities.Fluency in Swedish and English (both verbal and written).Experience from complex B2B environments involving CRM, analytics, or performance reporting (advantage).Experience defining and aligning shared “one truth” data models across teams (advantage). Join us to shape smarter living for people, businesses, and the planetAt Telia, we’re a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Leading Telecommunications Operator & Climate Leader, we drive change with large-scale, impactful projects while building a sustainable, inclusive world.Here, you can grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment. Whether you’re taking your first step or your next, Telia is a place to grow, belong, and make a real impact.What We OfferWhen you join us, you'll receive a comprehensive benefits package tailored to your local market, opportunities for remote work, and more. You'll also have the chance to earn a bonus based on your performance and Telia's results.Ready to make better happen?We look forward to receiving your application by 2026-09-08. If you’re selected for the next stage, you’ll be contacted by our Talent Acquisition Partner. Background and reference checks will be part of the process.Have any questions? Please reach out to our Åsa Boffardi at asa.boffardi@teliacompany.comEqual opportunitiesAt Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status.Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength.Join us and let’s make better happen - together! Show more Show less Seniority level Not Applicable Employment type Full-time Job function Information Technology Industries Telecommunications and IT Services and IT Consulting

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Technical Writer (Fed Civ)

KBR, Inc. United States
Himalayas Tech

Title:Technical Writer (Fed Civ)Job Posting Description BELONG. CONNECT. GROW. with KBR. Around here, we define the future. We are a company of innovators, thinkers, creators, explorers, volunteers, and dreamers. But we all share one goal: to improve the world responsibly and safely. KBR is seeking a skilled and experienced Technical Writer with a strong background in developing and writing Federal Civilian (Fed Civ) proposals. The ideal candidate will have proven experience in working with Solution Architects and Subject Matter Experts to develop and deliver compelling proposal narratives. A technically adept individual, able to draft technical narratives from interviews with SMEs, will be ideal for this role. Candidate will be responsible for the development and curation of technical content, leveraging information gathered via multiple methods (interviews, research, content review) and turning it into compelling and compliant proposal content. The role requires the ability to extract solution and win theme information from Capture Teams, SMEs, and Solution Architects, as well as leverage new AI technology to draft content. The candidate will have a demonstrated understanding of technological concepts necessary to draft content for technical approaches, management plans, and past performance in the areas of data analytics, cybersecurity, DevSecOps, engineering, technical operations, human performance/medical, or supply chain and sustainment. This position reports directly to the Senior Manager of Proposal Operations. The successful candidate should have a keen understanding of the needs of the Fed Civ market, ensuring that all proposal content aligns with KBR’s strategic goals and objectives. Able to collaborate effectively with business development teams to identify key priorities and incorporate them into the proposal narratives, ultimately contributing to the growth and success of KBR's Fed Civ sector. Additional Responsibilities Include: Interview Program Managers, Subject Matter Experts, and Solution Architects to draft technical proposal content that is compelling and compliant to the solicitation requirements. Ability to harvest win themes and key discriminators to develop and articulate compelling proposal content that reflects an understanding of the customer’s needs and the KBR’s solution strategy Broad depth and understanding of proposal requirements combined with technical acumen to successfully storyboard and write sections such as Technical Approach, Management Approach, Transition Approach, Risk Management Plans, Quality Control Plans, Executive Summaries, etc. Ability to incorporate comments gathered from storyboard reviews, pink teams, red teams, and gold teams to deliver compelling and compliant content under tight deadlines Ability to articulate the "How" and the "Why" from the "What" Collaborate with cross-functional teams to gather, analyze, and synthesize information from various sources. Attend capture, solution, and proposal meetings to ensure complete understanding of opportunity and ability to tailor proposal messaging Excellent written and verbal communication and interpersonal skills Able to prioritize responsibilities to meet critical deadlines Ability to work with geographically dispersed, virtual teams. REQUIRED EDUCATION/EXPERIENCE: Education: Bachelor's Degree in a technical field 10+ years professional work experience. Flexible on Degree and years' experience if candidate has technical certifications and/or proven Fed Civ technical/proposal writing experience. Strong writing and communication skills with ability to assess and digest vast amounts of information to develop tailored proposal content under tight deadlines Technical background and/or proficient understanding in a technical field such as data analytics, cybersecurity, DevSecOps, engineering, technical operations, human performance/medical, or supply chain and sustainment. Experience writing narratives for Fed Civ IT/Cybersecurity/ Engineering/Operations solutions and pursuits. Experience with Fed Civ agencies PREFERRED/DESIRED SKILLS Experience with Shipley proposal development methodology. Association of Proposal Management Professionals (APMP) or similar certification. Basic Compensation: $94.7K - $142K The offered rate will be based on contract affordability and the selected candidate’s working location, knowledge, skills, abilities and/or experience, and in consideration of internal parity At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together. KBR Benefits​ KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.​ Click here to learn more: Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.Originally posted on Himalayas

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Developer Relations Manager, Retail - EMEA

NVIDIA Germany
Himalayas Tech

NVIDIA is the world leader in accelerated computing and artificial intelligence, and has been powering up Deep Learning, AI, accelerated data analytics, autonomous systems and robots around the world. NVIDIA's customers include global tech-titans and span multiple verticals such as Manufacturing, Retail, Automotive, Media and Entertainment, CSP, Healthcare, Telco and others.We are rapidly growing into various industries and verticals. We’re looking for a technical Developer Relations Manager to lead engagement with startups and software partners building AI agents and generative AI applications for the retail and media and entertainment industries. This role is a key member of the NVIDIA team that would manage our technical engagements in Retails and Media and Entertainment industries. In this role you will evangelize NVIDIA’s portfolio of technologies and accelerate its adoption among developers in this space. You should have a strong technical competence and the ability to be a leader who can function effectively and independently in a matrixed environment to groom and guide developers.What you will be doing: Act as the technical point of contact for startups and developers who are building native LLM and multi-modal applications or want to add AI Agents to their existing apps. Help developers leverage NVIDIA’s tools for Gen AI and LLMs—including Triton Inference Server, TensorRT-LLM, NeMo Framework, and CUDA-accelerated pipelines—to optimize model performance and scalability. Build and deliver sample applications, tutorials, and technical content that highlight best practices for building with LLMs and agentic workflows. Partner with solution architects to benchmark improvements and support performance tuning of LLM deployments across NVIDIA platforms. Guide startups through integration with NVIDIA’s Gen AI stack and support their certification in NVIDIA partner programs. Represent the company at industry events, in customer meetings, developer meetups, and hackathons—evangelizing our LLM and Agentic AI strategy to technical and industry audiences. Gather developer feedback to inform product and roadmap decisions related to LLM inference, training, and deployment tooling. Map, track, and monitor the developer ecosystem to identify growth opportunities, inform technology roadmaps, and shape adoption strategies. What we need to see: Bachelor's Degree in Engineering, Science, Technical or other related discipline or equivalent experience. Master's or Ph.D’s is preferred. Intellectual curiosity and passion for innovation. Experience in verticals/industries with good knowledge and trends in the industry. Expertise in CUDA programming, GPU platforms and Deep Learning and Machine Learning frameworks. You will show a deep understanding of who and how to engage the developer’s product and engineering organizations with at least 8 years related experience. 5+ years’ experience in an AI and ML software development environment or working with developers in these areas; and at least 3 years’ experience in business development activities. Able to work independently and possess excellent communication skills to drive customer and internal engagements. Demonstrate ability to influence, evangelize and persuade at both operational and executive level (including engineering/ product management) to achieve a targeted outcome. Execute and accelerate strategic decisions Ability to effectively deliver value propositions for specific and targeted industries. Ensure a positive experience for external customers and partners while working cross functionally within our organization. Ways to stand out from the crowd: Hands-on experience building or optimizing retail or media-specific solutions. Proven expertise in influencing and inspiring non-technical, C-level decision-makers. Strong industry knowledge; direct experience in Retail, Media & Entertainment in EMEA. Familiarity with advanced computing, AI, and/or GPU acceleration platforms including CUDA, Triton and NeMo. Track record in designing and implementing systems for real-time processing and low-latency decision-making. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Originally posted on Himalayas

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Developer Relations Manager - Southern Europe

NVIDIA Spain
Himalayas Tech

NVIDIA is the world leader in accelerated computing and artificial intelligence and has been powering Deep Learning, AI, accelerated data analytics, autonomous systems and robots around the world. NVIDIA's customers include global tech-titans and span multiple verticals such as Manufacturing, Healthcare, Automotive, Telco and others. We’re looking for a technical Developer Relations Manager to lead engagement with startups and software partners building AI agents and generative AI applications across numerous industries as well as work with the local ecosystem and AI communities.Your mission is to identify disruptive startups and software builders building AI agent-powered tools or native LLM/multimodal applications, and show them how NVIDIA’s platforms can boost performance and inference. You’ll work closely with startups, developers, and partners who are creating autonomous AI agents, domain-specific copilots, and intelligent applications.This role is a key member of the NVIDIA team that would manage our technical engagements in leading industries across Southern Europe. Our expectation is for a leader who can function effectively and independently in a matrixed environment to groom and guide developers. This is a regional role covering France and Southern Europe.What you will be doing:Your main responsibility will be developing a technical strategy to assure GPU and NVIDIA platforms' adoption for the selected industries focusing on priorities. You will need to establish relationships and influence the technical leaders and technical communities, specifically developers, startups and ISVs within these industries. You will evangelize and develop our leadership position in this market by accelerating the availability of GPU-accelerated AI and data Science applications in the specified market by helping developers understand the value of our hardware products and SDKs in addressing critical development opportunities. Lead participation in targeted customer and industry developer events and activities. Chair technical activities spanning product divisions and sales geographies, particularly with solution architects, software developers and engineering resources, developer marketing contribute towards our local ecosystem strategy and development of our value messaging for your customers. Be the key advisor to how we are differentiated. You will become a NVIDIA technology mentor and focal point for the software developer community.What we need to see: Bachelor's Degree in Engineering, Science, Technical or other related discipline or equivalent experience. Master's or Ph.D’s is preferred. Intellectual curiosity and passion for innovation. Experience in several verticals/industries with good knowledge and trends in the industry. Expertise in CUDA programming, GPU platforms and Deep Learning and Machine Learning frameworks. You will show a deep understanding of who and how to engage the developer’s product and engineering organizations with at least 8 years related experience. 8+ years’ experience in an AI and ML software development environment or working with developers in these areas; and at least 3 years’ experience in business development activities. Able to work independently and possess excellent communication skills to drive customer and internal engagements. Demonstrate ability to influence, evangelize and persuade at both operational and executive level (including engineering/ product management) to achieve a targeted outcome. Execute and accelerate strategic decisions Ability to effectively deliver value propositions for specific and targeted industries. Ensure a positive experience for external customers and partners while working cross functionally within our organization. Ways to stand out from the crowd: Experience working on AI Deep Learning and Machine Learning Applications, AI Model Training/Inferencing and other GPU related technologies and application domain. Strong technical understanding of Data Analytics, Conversational AI, Embedded System/Jetson. Experience in network communication protocol is an added advantage. Strong analytical, problem solving, and negotiation skills and the ability to use data analysis to support strategic decisions Excellent organizational, planning, and execution skills We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Originally posted on Himalayas

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Developer Relations Manager, Physical AI Healthcare - EMEA

NVIDIA United Kingdom
Himalayas Tech

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.What you'll be doing: As our Developer Relations Manager for Physical AI Healthcare in the EMEA region, you will play a key role in crafting the future of NVIDIA Healthcare ! You will work with our regional business development team to jointly build the developer ecosystem strategy about spatial intelligence and healthcare robotics. Working hands-on with developers, you will help craft workflows across simulation, synthetic data, perception, autonomy, and deployment. Your efforts will include crafting reference workflows, sample applications, tutorials, workshops, and demos, ensuring developers can move quickly from concept to working prototypes. You will engage strategically with companies including MedTech OEMs, ISVs, hospitals, research labs, and system integrators to identify use cases and remove technical blockers. Representing the voice of developers to NVIDIA's product and engineering teams will be important. Additionally, you will deliver technical content at GTC, robotics and MedTech events, developer workshops, partner bootcamps, and community programs. Collaborating across product, engineering, field, marketing, and business teams, you will turn technical traction into repeatable developer momentum. What we need to see: BS/MS in Computer Science, Mechanical Engineering, or a related field, or equivalent experience. 6+ years of overall experience, with at least 2 years in solutions or developer-facing roles in healthcare robotics demonstrating simulation, AI, and real-time deployment stacks. Established background in Healthcare robotics, Simulation, vision-language models trained and deployment workflows, sensor processing, or real-time edge AI. Experience in developing for developers: crafting sample code, SDK integrations, reference architectures, technical blogs, workshops, demos, or open-source projects. Ability to deeply engage with technical developers while translating platform value for product, business, and executive collaborators. Experience working across an ecosystem of startups, enterprise partners, ISVs, researchers, systems integrators, and internal teams. Outstanding written and verbal communication skills, with the ability to simplify complex technology without losing its substance. Ways to stand out from the crowd: Hands-on experience with NVIDIA robotics, simulation, edge AI, or accelerated computing platforms including NVIDIA Isaac, NVIDIA Metropolis, Cosmos world models, and NVIDIA Holoscan. Experience with synthetic data generation, robot policy learning, digital twins, or real-time inference at the edge. A visible developer presence: open-source contributions, technical talks, community leadership, published tutorials, research collaborations, or developer education programs. A strong network across robotics developers, MedTech innovators, academic labs, hospitals, or healthcare ISVs. With highly competitive salaries and a comprehensive benefits package, NVIDIA is widely considered to be one of the technology world's most desirable employers. We have some of the most hard-working and dedicated people in the world working for us and, due to outstanding growth, our special teams are growing fast! If you're a creative and autonomous person with a genuine passion for technology, we want to hear from you!NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.Originally posted on Himalayas

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Developer Relations Manager, Payments

NVIDIA Canada, United States
Himalayas Tech

For over 25 years, NVIDIA has revolutionized computer graphics, PC gaming, and accelerated computing. It’s a unique legacy of innovation that’s fueled by great technology —and outstanding people. We are seeking a highly technical and strategic Senior Developer Relations Manager to join our Financial Services team, with a focus on engaging payments developer ecosystems across emerging technology domains. In this role, you will partner with developers at software solution providers, payment networks, payment acquirers, bank issuers, and FinTechs, to encourage adoption of NVIDIA’s advanced AI and computing platforms. The ideal candidate brings a blend of deep technical expertise, industry knowledge, and commercial go-to-market experience. They are also passionate about developer advocacy and skilled at communicating how NVIDIA technology solves complex, real-world challenges. What You'll Be Doing: Build and deepen technical expertise in AI/ML workloads in payments, serving as a technical advocate and trusted resource for developers in payments,with multi-functional partners to drive adoption of NVIDIA technologies. Demonstrate and integrate NVIDIA’s software stack (tools, SDKs, libraries, NIMs, and blueprints) into real-world partner or developer projects to accelerate adoption. Support developers and partners through onboarding and integration by providing code samples, guides, demo pipelines, and hands-on assistance that enable payments-specific use cases. Research and monitor developer ecosystem trends (both payments and AI/ML wise) to identify opportunities for growth, sharing insights with engineering, product, and marketing teams to improve adoption strategies. Collaborate with partner technical leaders and internal engineering stakeholders to solve challenges, guide best-practice integrations, and feed technical takeaways back to NVIDIA teams. Be the leading voice for helping payment firms to adopt NVIDIA technologies, encouraging co-innovation and the development of next-generation AI/ML led payments solutions for use cases such as fraud detection, personalization, agentic commerce etc. Present NVIDIA’s work in payments to technical audiences at leading events and industry conferences. What We Need to See: Bachelor’s or Master’s degree or equivalent experience in Computer Science, Engineering, or a related field. A minimum of 5+ years of overall professional experience in the technology industry in software engineering, data science/machine learning, developer relations, technical partnerships, solutions architect, product management including 3+ years of direct hands-on experience in financial services. Experience working with or supporting developer programs, technical ecosystems, or financial services or payments ISVs, or within relevant verticals. Proficiency in AI/ML algorithms and pipelines, cloud services, and familiarity with modern software frameworks or SDKs. Comfort collaborating with multi-functional teams to discuss architecture, share feedback, do code reviews, provide technical mentorship and deliver technical presentations or demos. Ability to manage and implement technical projects, tackle integration challenges, and effectively communicate complex ideas to both technical and non-technical audiences with a passion for education. Ways to Stand Out from the Crowd: Experience creating or optimizing vertical-specific technical solutions (e.g., fraud detection systems, recommender engines, customer service agents, etc.). Deep exposure and/or hands on experience with any or all of the following workloads: Graph Neural Networks, tabular transformers, agentic pipelines, RL based finetuning, optimized GenAI inference. Hands-on familiarity with NVIDIA platforms and frameworks advanced computing, AI, and/or GPU acceleration platforms such as Dynamo-Triton, RAPIDS, NeMo, NIM. Skilled in developing systems and tools to measure developer sentiment and track market trends, turning ecosystem insights into practical recommendations that guide product direction and overall planning. Successful history of building and scaling developer communities and delivering impactful technical enablement programs. With competitive salaries and a generous benefits package, we are widely considered to be one of the world’s most desirable employers! We have some of the most forward-thinking and hardworking people in the world working for us and, due to outstanding growth, our best-in-class engineering teams are rapidly growing. If you're a creative and autonomous person with a real passion for technology, we want to hear from you Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 152,000 USD - 241,500 USD for Level 3, and 184,000 USD - 287,500 USD for Level 4.You will also be eligible for equity and benefits.Applications for this job will be accepted at least until June 30, 2026.This posting is for an existing vacancy. NVIDIA uses AI tools in its recruiting processes.NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.Originally posted on Himalayas

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Associate Director, Data & Information Architecture

REGENXBIO United States
Himalayas Tech

Who we are REGENXBIO is an exceptional place to work. You'll have the opportunity to collaborate with some of the best and the brightest people, touch amazing science, and be a part of extraordinary plans. Our core values: Trust, Accountability, Perseverance, and Innovation drive everything we do. We aim to bring these values to life every day with all that we do, and we believe that what we do matters - to patients, to their families, and to their communities.The opportunity:As Associate Director, Data & Information Architecture, you’ll be responsible for designing and executing the enterprise data architecture strategy that enables REGENXBIO’s commercial growth. Working closely with business & IT leadership, you’ll build and lead a secure, scalable commercial data warehouse; integrate internal and third-party data; establish master and reference data standards; and partner across Commercial, Medical, Legal, and IT to deliver trusted analytics with clear lineage, quality, and privacy controls. This is a “build and scale” role focused on enabling growth: ensuring systems and data support the next phase of the business.What you'll be doing: Oversee data pipelines and system-to-system data flows ensuring reliable and scalable infrastructure. Help define and maintain the target commercial data architecture for sales, CRM, payer, patient-support, and claims-linked analytics. Own the ERP (Oracle Cloud) data model and become an expert on ERP Business Process functions including but not limited to Procurement, Planning, Inventory, Supply Chain, and Manufacturing; be able to extract and integrated data from those functions. Identify the company’s internal and external data sources, lead the design and operation of a data warehouse and its landing, harmonized, conformed, and semantic layers. Serve as design authority for commercial-data initiatives and chair architectural review, model review, and commercial-data governance forums. Translate commercial priorities into quarterly roadmaps, objectives and key results, release plans, and measurable business outcomes. Collaborate with others on the team and with Business stakeholders in gathering requirements, designing systems, and demonstrating and reviewing databases. Establish scalable processes for system governance, data integrity, and ongoing optimization Document designs and database architecture, adhere to Change Management and Validation processes, use source code control repositories (ie; Git), conduct code reviews, eventually implement continuous integration and design with constant attention on security and keeping applications safe from penetrable threats. Determine the requirements for new databases occasionally create and publish reports. Audit database regularly to maintain quality It is imperative that REGENXBIO employees embody our core values by working collaboratively, building strong relationships, and using clear communication to meet shared objectives. What we're looking for: We set our employees up for success. To be successful in this role and help us achieve our goals, we are looking for someone with the following skills and qualifications: Bachelor of Science in Computer Science, CIS, Mathematics, Life Science or equivalent required. Minimum of 12 years of database architecture/engineering or Enterprise Data experience ideally in Oracle, SQL Server or equivalent. Deep experience designing and operating enterprise data warehouses and dimensional models for analytics. Strong command of SQL, data modeling, ELT/ETL design, orchestration, metadata, and business intelligence semantic modeling. Hands-on experience integrating multiple commercial-data domains, including some combination of CRM/sales, marketing, payer, patient-support, specialty pharmacy, and claims data. Strong understanding of the operation of an ERP system. Exposure to or participation in Agile/Scrum and traditional waterfall SDLC experience. Outstanding interpersonal skills, a can-do and team player attitude, excellent, clear written and verbal communication skills, and keen attention to detail. Ability to work effectively in a high demand, fast-paced, and evolving environment, work on multiple projects at a time. Why should you apply? By joining REGENXBIO, you'll have the opportunity to be part of a growing company with an incredible team that is passionate about developing novel AAV gene therapies for patients in need. We offer a comprehensive and competitive benefit & compensation package which includes market-competitive salaries, an annual bonus program, education assistance, retirement plan with employer match, stock options at all levels, summer hours and more! Additionally, professional development is important to us. By joining our team, you’ll have the opportunity to be exposed to challenging projects and have access to development resources to help you grow personally and professionally. Originally posted on Himalayas

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Audiovisual Localization Specialist

Deepdub South Africa
Himalayas Tech

DescriptionJoin our Talent Pool today - and let's create something extraordinary, together.Deepdub is a pioneer in AI-powered voice and dubbing technology, enabling premium-quality, emotionally rich voice localization at a global scale.Our proprietary eTTS™ (Emotional Text-to-Speech) technology creates natural, human-sounding performances while preserving the creative intent of the original actors. Deepdub works with leading Hollywood studios, streaming platforms, and global media companies, and is the only AI voice company with content already streaming on major platforms worldwide.As a foundational AI model company in the Media & Entertainment industry, Deepdub is rapidly expanding its global operations and redefining how stories are told, heard, and felt across languages.About the roleWe're building an exclusive Talent Pool of Audiovisual Localization Specialists in German - and we're looking for passionate, skilled professionals who are ready to grow with us.This isn't just a freelance role. This is your chance to learn a brand new profession, work on high-end productions, and position yourself at the forefront of the media industry's biggest transformation.You'll work on real film, TV, and digital content projects- gaining hands-on experience with cutting-edge AI dubbing tools and joining a global network of language and media professionals who are shaping the future of localization.Responsibilities Adapt and review scripts for AI dubbing projects. Ensure localized content sounds natural, accurate, and engaging. Review AI generated dubbing outputs and maintain high quality standards. Collaborate with internal teams to improve language quality and creative outcomes. Work independently across multiple projects while meeting deadlines. Requirements 3+ years of experience in one or more of the following areas: Dubbing direction, adaptation, or performance, Voice acting in the Media & Entertainment industry. Experience in AI dubbing tools/platform Tech-savvy, with the ability to quickly learn new platforms and tools. Audio or video editing skills Strong English communication skills - must German (spoken and written). Why Should You Apply for this Position?"Deepdub gave me the tools and the knowledge to work in a way I never imagined possible."- Deepdub Adaptor Work with a global team redefining the entertainment industry Be among the first professionals trained in the most exciting new role in dubbing Learn skills that will define the next decade of media production Do meaningful, creative work powered by the most advanced AI in the business Originally posted on Himalayas

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Audiovisual Localization Specialist

Deepdub Spain
Himalayas Tech

DescriptionJoin our Talent Pool today - and let's create something extraordinary, together.Deepdub is a pioneer in AI-powered voice and dubbing technology, enabling premium-quality, emotionally rich voice localization at a global scale.Our proprietary eTTS™ (Emotional Text-to-Speech) technology creates natural, human-sounding performances while preserving the creative intent of the original actors. Deepdub works with leading Hollywood studios, streaming platforms, and global media companies, and is the only AI voice company with content already streaming on major platforms worldwide.As a foundational AI model company in the Media & Entertainment industry, Deepdub is rapidly expanding its global operations and redefining how stories are told, heard, and felt across languages.About the roleWe're building an exclusive Talent Pool of Audiovisual Localization Specialists in German - and we're looking for passionate, skilled professionals who are ready to grow with us.This isn't just a freelance role. This is your chance to learn a brand new profession, work on high-end productions, and position yourself at the forefront of the media industry's biggest transformation.You'll work on real film, TV, and digital content projects- gaining hands-on experience with cutting-edge AI dubbing tools and joining a global network of language and media professionals who are shaping the future of localization.Responsibilities Adapt and review scripts for AI dubbing projects. Ensure localized content sounds natural, accurate, and engaging. Review AI generated dubbing outputs and maintain high quality standards. Collaborate with internal teams to improve language quality and creative outcomes. Work independently across multiple projects while meeting deadlines. Requirements 3+ years of experience in one or more of the following areas: Dubbing direction, adaptation, or performance, Voice acting in the Media & Entertainment industry. Experience in AI dubbing tools/platform Tech-savvy, with the ability to quickly learn new platforms and tools. Audio or video editing skills Strong English communication skills - must German (spoken and written). Why Should You Apply for this Position?"Deepdub gave me the tools and the knowledge to work in a way I never imagined possible."- Deepdub Adaptor Work with a global team redefining the entertainment industry Be among the first professionals trained in the most exciting new role in dubbing Learn skills that will define the next decade of media production Do meaningful, creative work powered by the most advanced AI in the business Originally posted on Himalayas

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About us HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability. Our people With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home. Our impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.Learn more about us on ourYouTube Channel orBlog PostsRole Overview HighLevel is a powerful platform containing hundreds of interconnected capabilities across CRM, marketing, communications, automation, commerce, websites, calendars, reporting, and AI. That breadth creates enormous value - but it also introduces complexity. Users should not need to know which menu contains a capability, how every object in HighLevel is modelled, or which sequence of screens is required to complete a business task. They should be able to describe what they want to accomplish, receive an accurate answer, and safely complete the work. Ask AI is the natural-language operating layer designed to make that possible. It allows agencies and businesses to ask questions, understand customer and operational data, generate content and assets, create product configurations, invoke specialised agents, execute supported actions, automate recurring work, and interact with HighLevel through text, voice, structured artefacts, and guided workflows. For Ask AI to be dependable, it needs accurate and current context. HighLevel Knowledge Bases provide the shared intelligence foundation for Ask AI and the broader AI Employee ecosystem. They ingest and organise information from websites, FAQs, rich text, documents, tables, cloud files, and other approved sources so AI products can retrieve relevant information and produce grounded responses. We are hiring a Principal Product Manager to own the long-term product strategy for this intelligence and assistance platform. This person will define the architecture, product principles, quality systems, developer model, governance, metrics, and commercial strategy required to make Ask AI the default way users understand and operate HighLevel. This is not a generic chatbot, enterprise-search, or content-generation role. It is a senior individual-contributor product leadership role at the intersection of AI assistants, enterprise knowledge, retrieval systems, agent orchestration, workflow execution, CRM data, permissions, automation, developer platforms, and multi-tenant SaaS. You will influence multiple product and engineering teams, establish shared platform standards, and make foundational decisions that affect every AI product across HighLevel. Key Responsibilities Define and drive the long-term product vision, strategy, roadmap, and platform architecture for HighLevel Knowledge Bases and Ask AI. Own the complete Ask AI experience, including chat, voice interaction, conversation history, memory, templates, artefacts, scheduled tasks, tools, actions, agent routing, browser interaction, feedback, permissions, approvals, auditability, usage, and lifecycle management. Own the Knowledge Base platform across source ingestion, extraction, parsing, chunking, embeddings, indexing, metadata, retrieval, re-ranking, citations, freshness, versioning, testing, permissions, and observability. Establish the product principles that determine how Ask AI answers questions, requests more information, retrieves knowledge, generates a plan, selects a tool, invokes an agent, asks for approval, executes an action, handles failure, and communicates results. Create a shared context model spanning user identity, agency, location, role, permissions, current interface, business profile, Brand Voice, memory, Knowledge Bases, CRM data, product configuration, and previous tool outputs. Develop a deep understanding of agency owners, marketers, sales teams, customer-service teams, operations leaders, administrators, and SMB employees who use HighLevel to perform daily work. Personally inspect Ask AI conversations, tool traces, Knowledge Base retrieval results, user feedback, support tickets, source-ingestion failures, incorrect answers, failed actions, and downstream customer outcomes. Partner closely with AI and engineering leadership on LLM orchestration, model routing, context management, prompt systems, tool invocation, agent planning, memory, retrieval-augmented generation, embeddings, hybrid search, re-ranking, caching, latency, evaluation, observability, and cost. Partner with platform and infrastructure teams on ingestion pipelines, crawlers, document processing, vector storage, structured-data retrieval, indexing, refresh jobs, multi-tenant isolation, scalability, reliability, and data retention. Define an evaluation architecture covering Ask AI responses, Knowledge Base retrieval, memory usage, tool selection, action accuracy, permissions, artefacts, latency, and cost. Build representative test datasets from real agency and SMB use cases across industries, account types, languages, data structures, and product workflows. Partner with HighLevel product teams to expose their capabilities safely through Ask AI using shared action, permission, approval, error, and result contracts. Establish a scalable onboarding model for product teams that want to contribute Ask AI actions, templates, skills, artefacts, or specialised agents. Advance integration between Ask AI and Agent Studio so custom agents can be discovered, selected, invoked, monitored, and improved from a unified Ask AI experience. Define the platform model for MCP tools, native product actions, external APIs, web search, browser execution, Knowledge Base retrieval, and other agent capabilities. Build robust observability and debugging experiences that show selected context, retrieved sources, model outputs, plans, tools, inputs, permissions, approvals, action results, errors, latency, and usage. Improve Knowledge Base quality-management workflows, including retrieval testing, source inspection, stale-content detection, crawl diagnostics, document-processing errors, conflict detection, and customer-facing recommendations. Define the architecture for reusable, inherited, bundled, and marketplace-distributed Knowledge Bases across agencies and locations. Partner with Design to simplify Knowledge Base creation, source addition, testing, maintenance, agent attachment, Ask AI onboarding, template discovery, approval flows, artefact interaction, and error recovery. Develop a coherent experience across Ask AI templates, open-ended prompting, guided questions, native skills, specialised agents, and scheduled tasks. Define instrumentation across the full funnel, including Ask AI discovery, first prompt, first useful response, first successful action, repeat usage, template completion, scheduled-task retention, Knowledge Base creation, source ingestion, retrieval tests, agent attachment, and sustained production usage. Define quality and outcome metrics by request type rather than treating every Ask AI interaction as equivalent. Partner with Security, Legal, Privacy, and Trust teams on data isolation, access control, memory, browser automation, sensitive data, source permissions, content retention, external-model processing, audit logs, and abuse prevention. Establish standards for destructive actions, bulk changes, financial operations, external communication, and compliance-sensitive workflows. Partner with Product Marketing on positioning, use-case packaging, customer education, competitive differentiation, launches, templates, and agency enablement. Partner with Support, Implementation, Trial Experience, Account Management, Affiliates, and internal operations teams to reduce setup friction, improve outcomes, and lower support burden. Partner with Finance and Revenue Experience on packaging, pay-per-use pricing, AI Employee plans, agency rebilling, cost controls, gross margin, and commercial limits. Develop a clear competitive understanding of AI copilots, enterprise search, AI workspaces, CRM assistants, agent platforms, browser agents, knowledge-management products, and workflow-automation tools. Evaluate external model providers, search and retrieval technologies, document-processing systems, vector databases, re-ranking systems, browser technologies, and strategic partnerships. Influence strategy across Conversation AI, Voice AI, Agent Studio, Workflow AI, CRM, automation, communications, commerce, and the broader HighLevel platform. Act as a senior product thought partner to Product, Engineering, Design, Data, Security, GTM, Finance, and executive leadership. Mentor PMs and raise the quality of AI product strategy, platform thinking, evaluation, and decision-making across the organisation without relying on formal authority. Ideal Candidate Profile 12+ years of product management experience owning complex B2B SaaS, AI-assistant, enterprise-search, knowledge-management, workflow-automation, CRM, developer-platform, or AI-agent products. Scope and demonstrated outcomes matter more than a precise number of years. Prior experience operating as a Principal PM, Staff PM, Lead PM, product founder, or equivalent senior individual contributor responsible for a business-critical platform. Evidence of defining strategy across multiple teams and delivering sustained customer and commercial outcomes — not merely shipping individual AI features. Experience building production AI products that combine answers, context, tools, workflows, and actions. Strong understanding of the distinction between: ○ Language generation and grounded answers ○ Retrieval quality and final-answer quality ○ A chat interface and an agentic operating system ○ A successful demonstration and a dependable production product ○ Model intelligence and complete system reliability Technical fluency across several of the following: ○ Retrieval-augmented generation ○ Document ingestion and parsing ○ Chunking strategies ○ Embeddings and vector search ○ Keyword and hybrid retrieval ○ Metadata filtering and query rewriting ○ Re-ranking and source attribution ○ Structured-data retrieval ○ Knowledge freshness and lifecycle management ○ LLM orchestration, tool and function calling, agent routing ○ Context management and memory systems ○ Evaluation and observability ○ APIs and webhooks Strong judgment around AI evaluation — able to define how retrieval, answers, plans, tools, actions, artefacts, and memory should be tested and monitored. Strong systems thinking — able to connect identity, permissions, agency and location context, CRM data, Knowledge Bases, memory, tools, workflows, billing, and reporting into a coherent platform. Experience designing products where AI can change business data or execute consequential actions. Strong instincts around permissions, approvals, auditability, reversibility, sensitive information, and customer trust. Experience simplifying technically sophisticated systems for non-technical users. Experience with multi-tenant SaaS and the operational needs of agencies, resellers, franchises, enterprises, or multi-location businesses. Strong customer instincts and willingness to personally inspect retrieval outputs, AI conversations, tool traces, failures, support issues, and user configurations. Strong analytical capability — able to separate model failures, retrieval failures, tool failures, UX problems, and expectation mismatches. Commercial judgment across activation, retention, packaging, usage-based pricing, infrastructure cost, AI cost, gross margin, and ecosystem economics. Ability to influence multiple senior teams without relying on direct reporting authority. Excellent written communication — able to produce clear strategy documents, platform contracts, architectural decisions, evaluation plans, product requirements, executive updates, and launch narratives. High ownership, intellectual honesty, and execution velocity in a remote-first, high-context environment. Comfortable making difficult prioritisation decisions across answer quality, action coverage, customer experience, platform extensibility, privacy, reliability, technical debt, revenue, and cost. Bonus Points For Experience building an AI copilot, enterprise assistant, workplace assistant, CRM assistant, browser agent, or natural-language interface for a complex software platform. Experience building enterprise-search or knowledge-management products. Experience with retrieval architectures involving dense and sparse search, embeddings, hybrid retrieval, re-ranking, query decomposition, metadata filtering, citations, and evaluation. Experience building ingestion pipelines for websites, JavaScript applications, PDFs, Word documents, cloud drives, tables, databases, and APIs. Experience with structured-data question answering, semantic table search, text-to-SQL, analytics copilots, or business-intelligence assistants. Experience designing memory or personalisation systems with user controls, scope, lifecycle, and privacy protections. Experience building agent-tool ecosystems using function calling, MCP, plugins, APIs, workflow nodes, or capability registries. Experience building agent evaluation systems using test datasets, simulations, production telemetry, human review, user feedback, and business-outcome measurement. Experience with permission-aware AI systems, approval workflows, audit logs, bulk actions, undo, or regulated enterprise workflows. Experience with scheduled agents, proactive assistants, recurring reports, or event-driven AI work. Experience with rich AI outputs such as charts, tables, diagrams, forms, approval cards, editable artefacts, images, or generated media. Experience building browser automation, robotic process automation, desktop assistants, or cross-application agents. Experience building products similar to Glean, Microsoft Copilot, Salesforce Einstein, HubSpot Breeze, Notion AI, Intercom Fin, Zendesk AI, ServiceNow Now Assist, Google Vertex AI Search, Amazon Bedrock Knowledge Bases, or comparable platforms. Experience building APIs, developer tools, marketplaces, reusable templates, or partner ecosystems. Experience building for agencies, SMBs, franchises, local businesses, or multi-location operators. Experience with AI usage-based pricing, inference cost management, vector-storage economics, model routing, gross-margin optimisation, rebilling, or fair-use controls. Familiarity with metrics such as Knowledge Base creation completion, ingestion success rate, retrieval recall, top-k precision, grounded-answer rate, tool-selection accuracy, action success rate, task completion rate, repeat usage, P95/P99 latency, cost per successful outcome, and support-ticket rate. Why Join HighLevel? At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritise the well-being of our team, recognising that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well-funded and profitable company. Join us at HighLevel, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers. EEO StatementThe company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.We encourage you to review our Privacy Policy before submitting your application Originally posted on Himalayas

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Senior Knowledge Management and Portal Integration Lead

VG Systems LLC, A HUBZone Company United States
Himalayas Tech

The Senior Knowledge Management and Portal Integration Lead is a senior, hands-on technical and delivery role supporting the design, configuration, integration, deployment, and sustainment of enterprise portal, workflow automation, and knowledge management capabilities.The position leads the translation of operational and knowledge management requirements into portal workflows, content structures, dashboards, integrations, user stories, acceptance criteria, and release priorities. The individual serves as the deputy technical and delivery lead for the portal team and provides backup coverage for the Web/Portal Developer SME.This is not a traditional project-management-only position. The individual is expected to contribute directly to solution design, portal configuration, workflow development, integration planning, testing, troubleshooting, documentation, training, and release execution.Primary Responsibilities: Lead the design and continuous improvement of knowledge management workflows, content governance models, metadata structures, taxonomies, enterprise search, document routing, and information lifecycle processes. Translate Government operational requirements into technical requirements, user stories, workflow designs, backlog priorities, acceptance criteria, and implementation plans. Configure and enhance enterprise portal capabilities supporting task management, document routing, reporting, dashboards, notifications, collaboration, data reuse, and role-based access. Support the design, development, testing, and sustainment of Microsoft 365 and SharePoint-based capabilities, including workflows, lists, libraries, forms, dashboards, search, permissions, and automated content routing. Coordinate portal and application integrations, including data exchange, API requirements, interface dependencies, identity and access requirements, and Government approval activities. Participate directly in sprint planning, backlog refinement, solution design, development, configuration, testing, release planning, and post-release validation. Establish and maintain technical documentation, configuration records, knowledge repositories, operating procedures, training materials, release notes, and user guidance. Evaluate portal usage, workflow performance, content quality, search effectiveness, and user feedback, recommending enhancements that improve accessibility, efficiency, and operational readiness. Coordinate customer demonstrations, requirements sessions, user acceptance testing, training, and adoption activities. Serve as the alternate technical lead when the Web/Portal Developer SME is unavailable, including customer coordination, troubleshooting, release decisions, and work assignment. Conduct peer reviews of workflows, configurations, documentation, technical designs, and development work products. Mentor and cross-train other team members to ensure continuity of portal development, administration, integration, and customer support. Support technical troubleshooting involving portal functionality, workflow logic, permissions, authentication, data structures, integrations, reporting, and system performance. Ensure solution changes follow applicable configuration management, cybersecurity, records management, quality-control, and release-management requirements. Required Qualifications: Must have: Fourteen years of relevant experience, or Bachelor’s degree plus ten years of relevant experience, or Master’s degree plus eight years of relevant experience, or PhD plus four years of relevant experience. AND Experience designing, implementing, or sustaining enterprise portals, knowledge management platforms, workflow automation systems, or business applications. Experience with Microsoft 365, SharePoint, enterprise collaboration platforms, workflow tools, or comparable portal technologies. Experience translating operational requirements into technical designs, configurations, workflows, user stories, and acceptance criteria. Experience with application integration, APIs, data exchange, automated workflows, testing, troubleshooting, and release coordination. Demonstrated ability to lead technical assignments while remaining directly involved in solution delivery. Ability to communicate effectively with technical personnel, Government stakeholders, program leadership, and end users. Active Secret clearance or ability to satisfy the contract’s applicable clearance requirement. Preferred Qualifications Experience with React, TypeScript, JavaScript, SPFx, Power Platform, REST APIs, Microsoft Graph, or comparable web-development technologies. Experience with Department of Defense task management, correspondence management, workflow automation, or knowledge management environments. Experience with Agile development, sprint planning, backlog management, configuration management, DevSecOps, and user acceptance testing. Previous experience developing, configuring, integrating, or supporting components used within an Enterprise Software-based Dashboard solution. Work Location: Remote, supporting Fort Shafter, Hawaii operating hours, with travel as authorized and requiredHUBZone Preference:VG Systems, LLC gives preference to candidates who reside in a designated HUBZone. Selected candidates must be able to sign a HUBZone attestation and provide required SBA documentation upon hiring.Equal Opportunity Statement:VG Systems, LLC does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.Originally posted on Himalayas

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IT Knowledge Management Support

3500 Square Puerto Rico, United States
Himalayas Tech

IT Knowledge Management Support | IT Knowledge Manager Location: Remote – Available across U.S. and Puerto Rico Clearance Level: Public Trust (ADP/IT-II); Tier 1 InvestigationCitizenship: U.S. Citizenship required Summary We are seeking candidates for a potential opportunity as IT Knowledge Manager to play a critical role in ensuring effective documentation, collaboration, and information governance across enterprise IT environments. This role is responsible for maintaining structured, version-controlled content in SharePoint and other collaborative platforms, while supporting multiple stakeholders and aligning with Department of Defense (DoD) standards. Key Responsibilities Maintain and update SharePoint portals, ensuring appropriate access, document availability, and organizational structure for version control and collaboration. Support ESA-BAD, PEO, and IOD teams with document creation, formatting, and lifecycle maintenance. Create and maintain SOPs, OLAs, MOAs/MOUs, EXSUMs, policies, briefings, and governance artifacts. Participate in knowledge management process improvement efforts aligned with DoD and ITIL standards. Perform technical editing and document formatting to ensure clarity, consistency, and compliance with templates and style guides. Use Microsoft Office tools and desktop publishing software to generate professional-grade documentation and process diagrams. Manage a centralized Service Knowledge Management System (SKMS) with controlled document versioning. Promote collaboration among technical SMEs, engineers, leadership, and support teams to ensure accurate and timely content delivery. Contribute to change management awareness via reporting tools such as DHA J6 Report of the Day. Establish and enforce document lifecycle procedures, metadata standards, and publication workflows. Preferred Tools & Technologies SharePoint Online (portal management and site design) Microsoft Office Suite (Word, PowerPoint, Excel, Visio) Adobe Acrobat, SnagIt, and other documentation tools Familiarity with DoD templates, ITIL processes, and enterprise KM systems Experience with Configuration Management or System Engineering documentation is a plus Minimum Qualifications Experience supporting enterprise knowledge management, documentation, or collaboration platforms in a federal IT environment. Strong communication and documentation skills with attention to detail. Familiarity with DoD governance, ITIL processes, or KM frameworks. Ability to obtain and maintain a Tier 1 Public Trust clearance. Education & Certifications Required (Foundational – one of the following): Bachelor’s degree in IT / Cybersecurity / Data Science / IS / CS (ABET or CAE accredited), OR Security+ / SSCP. Required (CE – one of the following): Microsoft SharePoint Administrator, OR Microsoft 365 Teams Administrator. Why Join Us? This is an outstanding opportunity to support enterprise knowledge management in a mission-critical federal IT environment. Join our team and help enable effective communication, governance, and operational excellence. 📩 Apply today to make an impact as part of our IT Knowledge Management team. Please Note: This position is contingent upon contract award. Candidates selected will be notified once the award has been confirmed. Equal Employment Opportunity and E-Verify Statement 3500 Square, LLC is proud to be an Equal Opportunity Employer. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, military status, citizenship status, or any other legally protected status, in accordance with federal, state, and local laws. As a federal contractor, 3500 Square, LLC complies with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA), providing equal opportunity and affirmative action for qualified individuals with disabilities and protected veterans. All employment decisions are based on qualifications, merit, and business needs. Fair consideration is provided to all candidates, including U.S. citizens and nationals, as required by federal regulations regarding national origin discrimination. If you require a reasonable accommodation to complete the application process due to a disability, please contact our Human Resources team at or 1-787-814-0087. 3500 Square, LLC participates in E-Verify. If E-Verify cannot confirm that you are authorized to work, you will receive written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any employment action is taken against you, including termination. Employers can only use E-Verify after you have accepted a job offer and completed the Form I-9. 3500 Square, LLC is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Originally posted on Himalayas

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Why You'll Love This Role: We are seeking a Learning Experience Designer (LXD), ELA and Multilingual Learning to be a key driver in the design and production of high-quality instructional materials for Newsela’s ELA and English Language Development (ELD) products. This role is ideal for a hands-on curriculum builder with deep expertise in multilingual learner (MLL) pedagogy and second language acquisition—and enough familiarity with English Language Arts standards to apply that expertise sharply within ELA contexts—who is passionate about creating engaging, standards-aligned lessons, texts, and assessments that give multilingual learners genuine access to grade-level content.In the near term, you’ll be a central contributor to our designated ELD curriculum for grades 9–12—supporting the design of scopes and sequences, building prototype lessons, refining AI prompts to support production, and serving as a trusted point person who reviews and guides the work of external contributors. In the longer term, this role carries opportunities for helping shape how Newsela serves multilingual learners across all of its offerings.If you have a heart for multilingual learners and love bridging research-based practice with practical, scalable content, this role may be the perfect opportunity to make a lasting impact on all of the multilingual learners who use Newsela products. What You'll Be Doing:Curriculum Design & Content Creation Scope & Sequence Design: Support in the design of ELD scopes and sequences (initially for secondary grades), including the selection and vetting of grade-appropriate texts that align to language and content objectives across listening, speaking, reading, and writing. Prototype & Lesson Authoring: Directly write, design, and structure prototype lessons, student-facing activities, and ancillary materials that model rigorous, scaffolded instruction for multilingual learners based on established instructional frameworks and product specifications. Assessment Design: Develop clear formative and summative assessment items and rubrics that meaningfully measure language growth and content mastery against state-specific ELD standards and learning outcomes. Scaffolding & Accessibility: Build embedded scaffolds and differentiation—graphic organizers, sentence frames, leveled vocabulary, and translanguaging supports—so complex, high-interest content is accessible across English proficiency levels. AI-Powered Content at Scale & Quality Assurance Lesson-Generation Prompt Iteration: Support the design and iterative refinement of AI prompts that support key stages of lesson design and production, translating instructional blueprints into specifications that help us produce consistent, high-quality D-ELD content at scale. Human Review at Scale: Review lessons, providing focused editorial and pedagogical feedback grounded in Newsela guidelines and ELD best practices to ensure accuracy, fidelity to the curriculum model, and student engagement. Quality Control & Process Documentation: Support manager in developing and maintaining the rubrics, quality checklists, and naming conventions that guide contributors and AI tools, ensuring repeatability and consistency across grade levels and units. ELD Standards & Evidence-Based Practice Standards Expertise: Maintain knowledge about and act as an internal authority on state and national English Language Development standards and frameworks (e.g., California ELD Standards / ELPAC, WIDA, ELPS), ensuring all content adheres to the relevant standards across the grade-level continuum. Second Language Acquisition: Apply the latest evidence-based principles of second language acquisition, biliteracy, and the Science of Reading for multilingual learners to the design of every lesson, activity, and assessment. Grade-Level Access: Ensure materials uphold the goal of grade-level access, pairing high expectations with the right language scaffolds rather than diluting rigor. Collaboration & Workflow Cross-Team Partnership: Collaborate closely with the core ELA team to integrate ELD supports into standards-aligned ELA content (prototypes, AI prompts, and pilot-unit review), applying your MLL lens to ELA lessons, texts, and assessments so they work for multilingual learners—and with product and technology teams on content digitization and platform experience. Grade-Level Leadership: Act as a grade-level lead and subject-matter point of contact for external contributors, fielding questions and resolving content and alignment issues across workstreams. Organization & Delivery: Prioritize and re-prioritize in line with business needs, delivering work on time and to Newsela’s standards of quality, and communicating progress and blockers proactively. About You: Education: Bachelor’s degree in Education, Linguistics, TESOL, Curriculum & Instruction, English, or a related field. MLL/ELD Specialization: A specialized degree, endorsement, or certification related to multilingual learner education, ELD, TESOL/ESL, or language acquisition. Experience: 3+ years of experience in K–12 curriculum development, instructional design, or content creation with a significant focus on multilingual learners, preferably for an educational technology or publishing company (school- or district-based content development experience also considered). ELD and ELA Knowledge: Strong working knowledge of multilingual learner pedagogy, second language acquisition, and ELD standards and frameworks (e.g., California ELD/ELPAC, WIDA, or ELPS), across the four language domains. Familiarity with ELA pedagogy across K–12, including reading development, foundational literacy (e.g., phonics), and assessment best practices, particularly as they intersect with the Science of Reading for multilingual learners. ELA Context: Experience developing, adapting, or scaffolding English Language Arts content—such as standards-aligned lessons, texts, or reading and writing assessments—with a demonstrated ability to apply MLL expertise within an ELA context. Content Skills: Excellent English writing and editing, with a demonstrated ability to produce polished, standards-aligned instructional content and to give clear, useful feedback to other writers. AI Fluency: Comfort and fluency with AI tools, and an interest in using them to accelerate high-quality content development without sacrificing pedagogical rigor. Ways of Working: Strong organizational and verbal communication skills, with the ability to manage multiple workstreams and prioritize in conjunction with business needs. Preferred Experience with multilingual learners across both elementary and secondary grade bands (secondary emphasis is welcome given near-term needs). Prior classroom teaching experience with multilingual learners / English learners. Experience contributing to a supplemental ELA product (e.g., fiction, nonfiction, or assessment content) in an EdTech environment. Master’s degree in TESOL, ESL, Multilingual Education, Curriculum & Instruction, or a related field. Experience managing or mentoring contributors, freelancers, or vendor teams. Experience with digital content authoring tools or content management systems (CMS). Familiarity with the dual language market and biliteracy frameworks. All offers of employment are contingent upon the successful completion of a background check as part of our pre-employment process.Why you’ll love working at Newsela: Health & Wellness: Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as gym reimbursement, pet insurance, free access to the Calm app, Rocket Lawyer and more to help you stay healthy: mind, body, and soul. Work From Home: We are a fully remote company. We provide a monthly tech stipend to support your WFH needs! Supporting ALL Families: Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more! Financial Wellbeing: Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security. Time Off: Flexible PTO, paid sick time off, company holidays plus winter break (Dec 24th - Jan 1st). Professional Development:Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela. Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers. About Newsela:Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner. Final compensation will be determined based on the candidate’s individual skills, qualifications, and experience. Total compensation for this role also includes incentive stock options and benefits. Base Compensation Range $60,000—$70,000 USD Originally posted on Himalayas

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