Documentation Leadership & Technical Writing Manager Jobs

Lead documentation teams: Lead Technical Writer, Documentation Manager, and Head of Content Design positions.

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Training Content Designer

AtkinsRéalis Remote
Linkedin (Canada)

OverviewAtkinsRéalis is one of Canada's largest private-sector nuclear engineering groups, proudly stewarding Canadian CANDU nuclear technology for more than 60 years. We deliver world-class services to the nuclear industry in Canada and internationally, and we are committed to developing the talent that supports this mission.Reporting to the Technical Training Development Manager, the Training Content Designer plays a key role in supporting Candu Energy's training transformation strategy, helping position the organization as a leader in the use of digital learning technologies that enhance workforce performance, improve safety outcomes, and enable innovative training solutions not achievable through traditional methods.As a member of a multidisciplinary training team, the Training Content Designer will develop engaging and effective learning content, including digital learning materials, visual aids, simulations, computer-based training modules, and instructor-led presentations. These learning solutions will support employee onboarding, technical proficiency, professional development, and organizational capability growth across the business.Leveraging modern learning technologies and tools, the role will also contribute to the administration and continuous improvement of the Learning Management System (LMS), ensuring training content is effectively deployed, tracked, maintained, and accessible to learners.Your roleDesign, develop, and maintain engaging instructor-led, virtual, blended, and e-learning training solutions that support workforce development, onboarding, technical training, and organizational capability growth.Collaborate with technical subject matter experts (SMEs), business leaders, and stakeholders to analyze learning needs and translate complex technical information into effective training content.Create instructional design deliverables, including learning objectives, course outlines, lesson plans, curricula, storyboards, and training roadmaps aligned with business and performance requirements.Develop and maintain training materials such as instructor guides, participant workbooks, job aids, quick reference guides, assessments, and visual learning resources.Design and build interactive digital learning experiences, including computer-based training (CBT), simulations, scenario-based learning, videos, and e-learning modules using approved authoring tools (e.g., EasyGenerator).Produce compelling visual content and multimedia assets that enhance learner engagement, knowledge retention, and safety awareness.Support the development and deployment of innovative digital training technologies that improve training effectiveness, operational efficiency, and worker safety.Review, evaluate, and update training content to ensure technical accuracy, instructional quality, regulatory compliance, and alignment with evolving business needs.Gather and incorporate feedback from learners, SMEs, instructors, and stakeholders to continuously improve training programs and learner experience.Apply adult learning principles and instructional design best practices to create effective and accessible learning solutions for diverse audiences.Coordinate the publishing, testing, and maintenance of learning content within the Learning Management System (LMS).Support LMS administration activities, including course uploads, curriculum assignments, learner enrollments, completion tracking, reporting, and content maintenance.Maintain content governance practices, including document control, version management, metadata standards, and training records.Monitor emerging learning technologies, digital training trends, and industry best practices, recommending opportunities for innovation and continuous improvement.Participate in multidisciplinary project teams supporting the Training and Onboarding team and Candu Energy's broader digital learning transformation initiatives.Ensure all training materials support organizational goals related to human performance, operational excellence, quality, compliance, and safety culture.Required InterfacesHiring Managers, Other support departments (e.g., IT, HR), Digital Solutions, Senior Leadership Team, New Employees.Work Locations:Primary work location will be in Mississauga, ON office.Occasional travel to other project sites may be required.About YouDiploma/Degree in adult education, instructional design, Human Resources, communications or similar program.5-8 years in Training & Content development including e-learning and utilization of AI assist tools (EasyGenerator).5-8 years of Learning Management System administration (in particular SAP SuccessFactors).Nuclear Industry experience considered an asset.Experience with technical writing and training coordination.High proficiency in Microsoft Office programs (Word, Excel, PowerPoint, and Outlook).Strong analytical and problem-solving skills, with the ability to work collaboratively.Ability to adapt to last-minute changes and handle unexpected situations effectively.Ability to work in office 5 days per week.Strong planning and organizational skills, with the ability to prioritize tasks and meet deadlines.Excellent internal customer relationship skills.Exceptional communication skills, both verbal and written.Strong sense of urgency and accountability.Self-starter who can identify what needs to be done and take initiative.Extremely detail-oriented.Rewards & benefitsExplore the rewards and benefits that help you thrive – at every stage of your life and your career at AtkinsRéalis in Canada.Enjoy competitive compensation, employee recognition, and a brilliant range of flexible benefits you can tailor to your health, wellbeing, financial and lifestyle needs.Make the most of diverse opportunities for training and professional development to grow your skills and expertise.And take advantage of our hybrid working culture and generous time-off policies to balance a fulfilling career with your personal life.Be rewarded. Find out more.About AtkinsRéalisWe're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.Find out more.Additional informationAtkinsRéalis cares about your privacy. AtkinsRéalis and other subsidiary or affiliated companies of AtkinsRéalis (referred to throughout as "AtkinsRéalis") are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use, and transfer your Personal Data.By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.Appropriate accommodation will be provided upon request throughout the recruitment and hiring process as required by Company policy and the Accessibility for Ontarians with Disabilities Act (AODA).Successful applicants will be notified about AtkinsRéalis' accommodation policies at the time the employment offer is extended, and the information will be shared with new personnel during the onboarding process. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Engineering Services

Posted 2 days, 8 hours ago Apply Now →

Curriculum Developer - 12 Month Contract

Kinaxis Remote
Linkedin (Canada)

About KinaxisAre you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.LocationHybrid if located in Toronto or Ottawa. Remote for other locations in CanadaAbout The TeamThe Kinaxis training and enablement team creates engaging, high-impact learning experiences that help customers realize maximum value from Kinaxis solutions. We also equip partners and internal teams with the knowledge and skills needed to drive customer success and product adoption.As a contract Curriculum Developer on this team, you will design and develop training content that simplifies complex supply chain concepts and helps learners build expertise on Kinaxis solutions. Working closely with subject matter experts and cross functional experts, you will create high quality learning content, hands on labs, and assessments that support our global learning strategy. This role is for someone who can hit the ground running, quickly build the technical expertise needed and deliver against an active road mapVacancy StatusThis is an existing job vacancyPortfolio or Work Samples (Optional): If you have a portfolio or relevant work samples you'd like to share, please provide a link on the application questions. You may also include the link on your resume instead.What you will doAnalyze learner roles, training needs, and workflows to define learning objectives and appropriate training solutionsDesign and develop engaging learning experiences and supporting assets, including e-learning, instructor-led training (ILT), virtual ILT (vILT), performance support tools, hands-on labs, assessments, and knowledge checks that align with learning objectives and real-world product workflowsBuild and validate hands-on labs and technical exercises that let learners practice real product workflows in a live environmentApply instructional design best practices, adult learning principles, Bloom's Taxonomy, and Web Content Accessibility Guidelines (WCAG) 2.2 AA to design and develop trainingCollaborate with product experts, instructors, and other stakeholders across business units to gather information, validate technical content, and incorporate feedbackManage assigned curriculum development projects, including schedules, quality, standards, deliverables, dependencies, stakeholder reviews, and progress reportingDevelop content to our established standards, templates, and style guide so that what you build is consistent with the rest of our catalogDocument your work and hand off cleanly, ensuring source files, lab configurations, and content decisions are captured for ongoing maintenanceWhat we are looking forRequired QualificationsA bachelor's degree, diploma, or equivalent professional experience in instructional design, education, computer science, engineering, communications, or a related fieldFour or more years of experience in developing curriculum, technical training, learning content, or coursewareExperience designing learning solutions including e-learning, instructor-led training, hands-on labs, technical simulations, and assessments for enterprise software or technology productsStrong technical aptitude and a track record of learning complex products quickly enough to teach themStrong knowledge of instructional design and adult learning principles, with experience designing and developing objective-driven and outcome-driven curriculum and assessments, and technical writingStrong written and verbal communication skills with the ability to explain complex technical concepts to diverse audiencesProject management skills including planning, tracking, and coordinating deliverables, with proven ability to manage multiple projects and meet quality and timeline expectationsStrong stakeholder management and problem-solving skills with a continuous improvement mindsetStrong interest and ability to adopt AI tools in day-to-day work; experience with prompt engineering and AI-assisted content development is a strong plusPreferred QualificationsExperience developing e-learning using modern authoring tools such as Rise 360, Camtasia, or similar platformsExperience with virtual lab or sandbox platforms such as CloudShare or similarFamiliarity with the Learning Management Systems (LMS) and digital learning platforms, such as Docebo or similar platformsKnowledge of supply chain management, enterprise software, ERP, or SaaS products is an advantageExperience with Kinaxis Maestro is a strong plusPrior experience in a contract or consulting capacity, delivering into an existing team and processWhat Makes You SuccessfulYou are someone who:Puts the learner first, designing learning experiences around learner needs, context, and desired outcomes, even when stakeholder preferences may differGets productive quickly and is comfortable delivering before you know everythingEnjoys simplifying complex technical concepts into engaging learning contentIs curious, innovative, and passionate about modern learning technologiesThrives in a collaborative, fast-paced, global environmentTakes ownership and consistently delivers high-quality workBuilds trusted relationships with cross-functional stakeholdersIs committed to continuous learning and improving learner outcomesWork With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more.Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Unilever, P&G, ExxonMobil, Cisco and more.Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact.People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee:Flexible vacation and Kinaxis Days (company-wide days off)Flexible work optionsPhysical and mental well-being programsRegularly scheduled virtual fitness classesMentorship programs, training, and career developmentRecognition programs and referral rewardsHackathonsFor more information, visit the Kinaxis website at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com .Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions. Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Engineering Industries Software Development

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Director, Content Strategy

Huge Remote
Linkedin (Canada)

Location: This position is remote within Canada.Job Description.Huge is looking for a Director of AI Content Strategy to drive innovation and excellence. This role will lead the development and execution of AI-powered content strategies integral to designing seamless, scalable content ecosystems that deliver measurable results for our clients. As an AI content strategy expert, this role requires a strategic thinker who is an expert in Conversational AI and Generative AI, with a proven track record in AI-driven product experiences.As a Director, you’ll lead and drive projects that help clients future-proof their content experiences and maximize the value of their content—identifying opportunities, defining strategies, and creating actionable roadmaps to achieve their goals. You’ll define frameworks, steward content governance, craft conversational guidelines, and partner closely with cross-disciplinary teams to bring world-class digital experiences to life.What You’ll Be Doing.Act as a subject matter expert for our internal team and a trusted advisor for day-to-day and senior clients. Drive content governance, audits, workflow design, and lifecycle management.Create and evolve information architecture, content models, taxonomy structures, and metadata systems.Develop strategy, including voice & tone frameworks, messaging guidelines, and systemized content patterns.Partner with Experience Design, Product, and Engineering teams to scale content operations and ensure quality across channels.Design and lead conversation strategy for chat, voice, and next-generation agentic experiences.Build dialogue flows, interaction scripts, guardrails, and error-handling pathways.Demonstrate an applied understanding of LLM behavior, prompting, context windows, hallucination risks, and model limitations.Develop golden queries and responses to benchmark quality and ensure safe, consistent outputs.Create AI content pipelines, including frameworks for governance, training data readiness, and human-in-the-loop review.Architect intent taxonomies, entity structures, and conversational knowledge hierarchies.Work directly with engineering and product teams to deploy and optimize experiences across conversational AI platforms (chatbots, voice assistants, agentic systems, etc.).Lead client relationships as the senior content & AI strategist across engagements.Identify opportunities for account growth and partner with pitch teams to shape winning proposals.What We’d Like To See.12+ years in content strategy, UX writing, content design, or adjacent strategic roles, with experience in an agency, consulting, or client services environment.Proven experience in enterprise-scale content systems, governance, and information architecture.Expertise in these foundational areas of content strategy:Content governance, audit, and lifecycle managementInformation architecture and content modelingEditorial strategy and voice/tone frameworksTaxonomy strategyMulti-channel content planningExpertise in these areas of AI & Conversational Design: Conversation strategyConversation design and dialogue flow mappingUnderstanding of LLM behavior, prompting, and limitationsExperience with conversational AI platforms (chatbots, voice assistants, agentic systems)Golden query/response development and testingAI content pipeline strategy Intent taxonomy Demonstrated ability to lead multidisciplinary teams and manage large-scale client engagements.Strong communication skills, with the ability to translate complex systems into simple, compelling narratives.Comfort working in fast-paced environments and balancing multiple programs simultaneously.About HugeHuge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com.Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.The salary range for this position is as listed below. Exactly where a prospective employee will be paid within this range will depend on, among other factors, the actual salary ranges for current and former employees who are either currently filling a similar role or did in the past; the candidate’s depth of experience and qualifications; the level of specialization the role requires; budgetary considerations; the market demand for that role and the local market conditions that exist where the employee will be based. For current Huge employees, tenure will also be a consideration.Wage Disclosure$135,000—$180,000 CAD Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Design Services, Technology, Information and Internet, and Advertising Services

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Temporary Documentation Specialist (12 months)

West Fraser Remote
Linkedin (Canada)

West Fraser offers a range of exciting career opportunities for individuals seeking challenging and rewarding careers. Quesnel Corporate Office is currently recruiting a Temporary Documentation Specialist (12-month position).Reporting to the Logistics Manager- Shared Services, and working out of our Quesnel office, this role will be responsible for all sales and transportation-related documentation. The position works closely with our Sales and Logistics teams to ensure our products are delivered to our customers.The Documentation Team is responsible for all documentation matters related to getting our products to market, including interactions with Custom Brokers and Transportation partners, Rates, Accounts Payable, Invoicing and Claims Processing. The Shared Services Team provides centralised documentation services for all West Fraser commodities from our North American Divisions.You'll DoSupport sales and transportation documentation requirements in all West Fraser’s commodities across our North American divisions.Accurately verify and process invoicesPerform weekly reconciliations.Investigate and resolve invoice issues.Support various documentation functions as required.Collaborate with teams across West FraserYou HaveStrong attention to detailsAbility to effectively work with deadlines and quickly change priorities.Strong communication and organizational skillsComputer literacy in Microsoft OfficeOur Highly Competitive Compensation Package IncludesCompetitive base salary with annual bonus opportunity and the salary range is between $52,000-$62,000 depending on education and work experience.Outstanding benefits package including medical, dental, pension, life insurance, disability, accident insurance, vacation, and holidays. Your Workplace Location:Quesnel has a population of approximately 25,000 and features all major conveniences, including its own airport. Quesnel offers affordable housing, modern recreational and educational facilities, regular community events, and a range of recreational activities for outdoor enthusiasts. It doesn’t take long to feel part of Quesnel’s welcoming community.About UsWest Fraser offers exciting career paths in trades, operations, professional services, engineering and forestry across more than 50 locations in Canada, the U.S., the U.K. and Europe.From lumber to engineered wood products, West Fraser delivers high-quality, naturally renewable building materials to the world. In all aspects of our business, we’re committed to responsible product sourcing and harvesting practices, backed by globally-recognized forest certifications.DiversityAt West Fraser, we strongly believe promoting diversity and inclusion is essential to our success. Our commitment to creating inclusive workplaces is reflected in our core values, and we constantly strive to foster a culture that values and respects every individual’s unique background and perspective. By joining us, you will have the opportunity to be a part of a team dedicated to shaping a brighter future by embracing diversity and promoting inclusivity. Join our team at West Fraser and help us build a more diverse and inclusive community.SustainabilityWest Fraser is fully committed to sustainable forest management as defined in our environmental policy, which is reflected in every aspect of our work. We adopt new technologies and innovations to create exceptional building materials. Wood products are a natural, renewable, recyclable, and environmentally sustainable choice for consumers who prioritize sustainability.Sustainability Report | West FraserLearn more about us! Show more Show less Seniority level Entry level Employment type Full-time Job function Administrative Industries Paper and Forest Product Manufacturing

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Technical Writer, Engineering

DECIEM | THE ABNORMAL BEAUTY COMPANY Remote
Linkedin (Canada)

WHAT ON EARTH IS DECIEM?We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty.Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others don’t. Because normal gets you nowhere.We are DECIEM, The Abnormal Beauty Company.We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!WHAT WE'RE LOOKING FORThe Technical Writer, Engineering supports the Engineering and Validation & Technology Transfer teams by developing, coordinating, and maintaining technical documentation required for capital projects, equipment qualification, validation, and technology transfer activities. Reporting to the Senior Manager, Validation & Technology Transfer, this role ensures documentation is accurate, compliant, audit-ready, and completed in accordance with DECIEM procedures, cGMP requirements, and applicable regulatory standards.Working closely with Engineering, Manufacturing, Quality, R&D, Validation, Technology Transfer, Finance, and other cross-functional teams, this role coordinates document preparation, approval workflows, and document control activities while driving continuous improvements in documentation processes and standards.This is a full-time and permanent position based out of our Production Facility in Etobicoke. This position requires candidates to work 5-days a week on-site.PAY RANGEThe anticipated hourly range for this position is $55,000 to $60,000.Exact hourly rate depends on several factors such as experience, skills, education, and budget. Hourly range may vary based on geographic location.WHAT YOU'D BE DOING IN THIS ROLEDevelop, review, and maintain technical documentation supporting Engineering, Validation, and Technology Transfer activities, including User Requirement Specifications (URSs), validation protocols, IQ/OQ/PQ documentation, PPQs, Compounding Batch Records (CBRs), SOPs, and technical reports. Ensure technical documentation is accurate, complete, and compliant with DECIEM procedures, cGMP requirements and applicable regulatory standards. Collaborate with technical subject matter experts to translate engineering, validation, and manufacturing information into clear, standardized, and compliant documentation. Coordinate documentation deliverables throughout the project lifecycle, ensuring timely reviews, approvals, and signatures across Engineering, Quality, Manufacturing other stakeholders. Track documentation status, identify potential delays, and communicate risks that could impact project timelines or regulatory compliance. Support document revisions resulting from engineering changes, validation activities, process improvements, deviations, CAPAs, and change controls. Partner with Engineering, Validation, Technology Transfer, Manufacturing, Quality, R&D, and Document Control to support capital projects, new product introductions, and validation activities. Support internal and external audits by ensuring documentation is complete, organized, and inspection ready. Provide guidance on documentation standards, templates, and best practices to promote consistency across Engineering, Validation, and Technology Transfer activities. Maintain documentation trackers and monitor project documentation status to ensure deliverables are completed on schedule. SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONECollege Diploma, bachelor’s degree or equivalent education in a technical, scientific, or related discipline. Equivalent combinations of education, training, and relevant work experience will be considered. 1 - 3 years of technical writing experience supporting Engineering, Validation, Manufacturing, or Quality functions in a regulated manufacturing environment. Demonstrated experience preparing manufacturing documentation in compliance with cGMP, Health Canada, FDA, ISO, and DECIEM expectations. Strong technical writing, editing, proofreading, and document management skills. Excellent organizational and project coordination skills, with the ability to manage multiple priorities and deadlines. WHAT YOU'LL BE GAINING BY JOINING OUR TEAMThere’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order…Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more. 6 months of paid time off for new parents (inclusive of all genders). Monthly catered lunches and chances to connect with your teammates. Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more. Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning. First dibs on new products. A generous discount on DECIEM products for you, your family, and your friends. BUILDING GROWTH TO POWER GOODWe are a People first company that lives by our core values to…✨ Defy Convention. ✨ Make it real. ✨ Play in the grey. ✨ Build Bridges. ✨ Be the rabbit. These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!SUSTAINABILITY AND SOCIAL IMPACTDECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.CREATING A HUMAN WORLD OF BEAUTYDECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.WANT TO JOIN US? Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3#SP Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Research Services

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Technical Writer II/Rédacteur technique II

Bluberi Remote
Linkedin (Canada)

JOB SUMMARY:  The Technical Writer II produces, translates, updates and manages primarily game-related documents and text content, and may occasionally review and translate documents for the Human Resources, Technology and Marketing departments, in accordance with established procedures and standards. Interacting with various departments in offices across North America, he or she is comfortable writing and translating for a wide range of audiences and purposes, demonstrates solid analytical skills and has work experience in a multidisciplinary and creative environment, preferably in the gaming industry. ESSENTIAL DUTIES AND RESPONSIBILITIES:  Essential duties and responsibilities include but are not limited to the following:  From a set point in the production workflow through release by the QA department, produce and/or oversee all game text content and documentation, primarily in English, in accordance with established quality standards. In collaboration with game development teams and the Quality Assurance team, ensure compliance with established standards and certification laboratory requirements. Act as a guide and subject matter resource for game studios regarding game documentation processes, including descriptive documents and game text content, the creation of graphic help pages, their validation, and the handling of quality assurance tickets. Validate the accuracy of all text content and game rules, ensuring that language and tone are appropriate for the casino gaming industry. Write, maintain and translate documents and contents relating to assigned projects from multiple departments, in French and English. Collaborate with project managers to ensure that writing and documentation procedures and standards are applied. Other projects and duties as assigned by the manager. REQUIRED SKILLS AND EXPERIENCE:  Bachelor’s degree or college diploma (DEC) in a related field or relevant experience. 5+ years of work experience in technical writing. Excellent writing skills in English. Excellent verbal and written communication skills, in both French and English. Ability to write clear and complete descriptive texts from complex game mechanics.  Demonstrated organizational skills and attention to detail. Strong time management skills with an ability to meet deadlines. Comfortable using computer-assisted translation (CAT) and AI tools, as well as website translation plug-ins. Excellent interpersonal and adaptability skills. Good ability with the Office suite and Teams. Good knowledge of the casino game industry. ASSETS: ​​Knowledge of management software (Easy Redmine, Jira…). ​Experience in a game development environment. ​Able to work as part of a team or independently.​ PHYSICAL DEMANDS:         While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.        Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.        Depending on the position, may have to travel locally, nationally or internationally BLUBERI VALUES: We Are the New School Clarity and Transparency Find It, Fix It, Own It Standard Operating Success Easiest Company to do Business With It’s a Team Sport Celebrate Wins, But Never Be Satisfied ABOUT THE COMPANY: Welcome to Bluberi, where we’re putting the FUN in gaming! Driven by innovation and a dash of disruption, our team are masterminds of developing highly original software and technology solutions that spice up the gaming scene. Bluberi is rapidly expanding and offers 8 offices throughout North America - headquarters in Las Vegas, NV, and design studios located in Reno, NV, Drummondville, QC, Moncton, NB, Austin, TX and our newest studios in Montreal, QC, Las Vegas, NV, and Atlanta, GA. We bring over 30 years’ industry experience, and we’re committed to delivering standout casino gaming experiences to players and operators alike. Our creative innovators are on a mission to shake things up with fun-driven products. At Bluberi, we dare to be bold, proud of our creativity, enjoy being disruptors and are always ready to add a little extra imagination with a twist into everything we do.ABOUT THE TEAM: Our team is a powerhouse of talent, uniting skilled professionals from diverse fields such as mathematics, visual arts, software engineering, game design, audio engineering, and quality assurance. With its head office in Las Vegas, the R&D team in Drummondville and studios all over North America, Bluberi is a fast-growing company offering a multitude of opportunities.  Driven by the passion to create captivating slot machines that inspire and entertain, we’re shaping the future of gaming, together, one brilliant idea at a time!  À PROPOS DE L’ÉQUIPE : Notre équipe est une véritable mine de talents, réunissant des professionnels spécialisés dans divers domaines tels que les mathématiques, les arts visuels, le génie logiciel, la conception de jeux, la conception sonore et l'assurance qualité. Avec son siège social à Las Vegas, son équipe de recherche et développement à Drummondville et ses studios répartis dans toute l'Amérique du Nord, Bluberi est une entreprise en pleine croissance qui offre une multitude de possibilités. Animés par la passion de créer des jeux de casino captivants et divertissants, nous façonnons ensemble l'avenir du jeu, une idée brillante à la fois! RÉSUMÉ DU POSTE : Le ou la titulaire de ce poste produit, traduit, met à jour et gère principalement le contenu texte des jeux et la documentation connexe. Il ou elle peut également produire, traduire et mettre à jour de la documentation pour les services des ressources humaines, de la technologie et du marketing, dans le respect des procédures établies et d’un niveau élevé de qualité et de standards. Travaillant avec diverses équipes dans plusieurs bureaux à travers l’Amérique du Nord, la personne recherchée rédige et traduit du contenu de types variés pour différents publics, fait preuve de solides capacités d’analyse et possède une expérience professionnelle dans un environnement multidisciplinaire et créatif, idéalement dans le domaine du jeu. RESPONSABILITÉS PRINCIPALES :<span Show more Show less Seniority level Associate Employment type Full-time Job function Writing/Editing Industries Gambling Facilities and Casinos

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Technical Writer

Komatsu Remote
Linkedin (Canada)

Technical Writer 9/3/26 Lively, Ontario, CAN, P3Y 1L7 36852 Onsite PositionLocation: 25 Fielding - Hard Rock CanadaManager: Technical Publications SupervisorDivision: Parts and ServiceShift: 5x2Travel Requirements: Up to 10%Job OverviewThe Technical Writer is responsible for independently developing, maintaining, and publishing complete technical publications supporting KMT Hard Rock equipment. This role produces structured technical documentation that enables safe installation, operation, maintenance, and repair of equipment across global aftermarket environments.This role ensures documentation is technically accurate, clearly structured, compliant with KMT standards, and aligned with product release schedules and engineering change activities. Through effective collaboration with engineering, production, and service teams, this role contributes directly to technician efficiency, equipment uptime, regulatory compliance, and overall aftermarket performance.Key Job ResponsibilitiesIndependently develop and maintain complete technical publications aligned with engineering inputs and product release timelines.Interpret engineering drawings, schematics, and specifications to produce accurate, service-ready documentation.Collaborate with engineering, production, and service teams to gather, validate, and clarify technical information.Apply structured authoring principles, metadata, and reuse strategies to improve consistency and efficiency.Ensure documentation meets standards for clarity, terminology, compliance, and usability.Perform thorough self-review to ensure accuracy and readiness prior to peer review.Identify and resolve routine documentation inconsistencies and escalate complex issues as needed.Coordinate publishing outputs and translation/localization activities.Independently prioritize and coordinate assigned deliverables, balancing routine deadlines and dependencies with minimal supervision.Recommend improvements to documentation, workflows, and usability.Qualifications/RequirementsTechnical certification, diploma, degree, or equivalent learning in technical communication, engineering technology, trades, manufacturing, service, quality, or a related technical field.Equivalent combinations of education, technical training, documentation experience, and practical technical exposure will be considered.Two to five years of progressive experience in technical documentation, structured authoring, technical validation, or cross-functional documentation development within industrial or heavy equipment environments. Equivalent demonstrated capability may be considered in lieu of years of experience.Exposure to mining, heavy equipment, manufacturing, industrial, service, parts, training, or field environments is considered an asset.Exposure to XML/DITA, CCMS, CMS, CAD, illustration, publishing, or translation/localization tools is considered an asset.Ability to independently develop complete technical, procedural, or service-oriented documentation from multiple source inputs.Ability to interpret and synthesize drawings, specifications, procedures, stakeholder input, and other source data to produce clear and usable content.Working technical aptitude with the ability to build product knowledge quickly and apply it to documentation decisions.Ability to apply standards, terminology, structured content practices, and documentation tools consistently with minimal supervision.Strong written, visual, and verbal communication skills to gather information, validate assumptions, and explain technical content clearly.Strong quality mindset with the ability to identify and resolve routine inconsistencies and escalate complex technical or data issues.Ability to prioritize and coordinate multiple assigned deliverables, balance routine deadlines and dependencies, and communicate risks to quality or timelines.Continuous improvement mindset with ability to suggest practical improvements to documentation usability, workflow, or consistency.Compensation RangeAt Komatsu, base pay is just one part of a comprehensive total compensation package designed to support and reward our employees.For this role, the annual base compensation range is $70,000 CAD to $85,000 CAD. The final offer will be determined based on several factors, including the candidates' skills, experience, qualifications, and the position location.Additional OfferingsRelocation SupportAdditional InformationWe are currently recruiting to fill an existing vacancy within our organization. The successful candidate will be hired to fill a current role that is actively open and ready for immediate placement.Company BenefitsKomatsu provides an extensive and robust employee package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.Competitive wagesAnnual BonusComprehensive health and insurance benefits packageCompany-sponsored registered pension plan (RPP) and matching programEmployee and family assistance programsPersonal wellness allowancePaid uniform and personal protective equipmentPaid vacation timePaid sick timeCompany-supplied toolsTraining and education supportEmployee social engagement activities and benefitsDiversity & Inclusion Commitment At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.  We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.  We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together. If you want to learn more about Komatsu, please visit our website at https://www.komatsu.com/ Use of Artificial Intelligence in Recruitment Komatsu uses artificial intelligence (AI), to assist with applicant screening during the recruitment process. These tools analyze candidate information based on predefined criteria set by the company for the position requirements and generate outputs such as candidate recommendations.AI refers to machine-based systems that infer from input data to produce outputs that may influence hiring outcomes. While AI supports initial screening, final decisions are made by human recruiters and hiring managers.Company InformationKomatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!Focusing exclusively on the underground hard rock, underground soft rock, and surface mining sectors, Komatsu Mining designs, manufactures, distributes, and services extensive product lines of highly reliable Komatsu underground hard rock mining equipment, P&H surface mining equipment and JOY underground mining machinery to support the production of valuable minerals for our mining customers worldwide. Komatsu Mining's products and related technologies and services are used extensively for mining copper, silver, iron, gold, coal, salt and other mineral resources.EEO Statement Komatsu is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability or genetic characteristics.As we search for collective healing and true reconciliation, we strive to build respectful relationships with the Indigenous Peoples in Canada. We would like to acknowledge that most of our team members gather, work, and play on the traditional ancestral homelands of Indigenous Peoples and Nations across Canada, each with their own unique history, culture, and traditions.Accommodations during the recruitment process are available on request.While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Machinery Manufacturing

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Do you want to impact the hardest-working people in the world?Then Jobber might be the place for you! We are looking for a Customer Success Enablement Specialist (Knowledge Management & AI) to join our Customer Success department.Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service is delivered through technology. With Jobber they can quote, schedule, invoice, and collect payments from their customers while providing an easy and professional customer experience. Running a small business today isn’t like it used to be—the way we consume and deliver service is changing rapidly, technology is evolving, and customers expect more. That’s why we put the power and flexibility in their hands to run their businesses how, where, and when they want!Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada’s Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail’s Canada’s Top Growing Companies list, and Deloitte Canada’s Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we’ve come a long way from our first customer in 2011—but we’ve just scratched the surface of what we want to accomplish for our customers.The Team:Our Customer Success team works together with other teams and stakeholders to bring our company values to life for our customers. By being humble, supportive, and truly giving a sh*t, the team ensures that our customers are successful in Jobber. This team thrives on meaningful and impactful communication with one another and with our customers, and plays a significant role in the lives of the entrepreneurs and business owners who use Jobber.The Enablement team is a central function within Jobber’s Customer Success organization, supporting the growth and performance of Customer Onboarding and Product Support. As a Center of Excellence, Enablement owns the programs, tools, and frameworks that drive operational excellence and skill development in these areas. We work cross-functionally to ensure that every team member, regardless of channel or customer type, has the knowledge, confidence, and support to deliver value.The Role:As Customer Success Enablement Specialist, you create and maintain the trusted knowledge that powers Jobber's Customer Success teams and the AI experiences that support them. Reporting to the Senior Manager, Enablement & Knowledge Systems, your focus is technical writing, content design, and knowledge management, ensuring information is clear, discoverable, and optimized for both people and AI. Working within the Enablement team, you partner closely with Product, AI, Data, Customer Success, and subject matter experts to create and maintain the knowledge that powers Customer Success workflows, in-flow learning, conversational & agentic AI, agent assist, search, self-service, and other AI-enabled customer experiences.This is a hands-on knowledge management role in an AI-first Customer Success organization. The knowledge you create is more than documentation. It forms the trusted knowledge layer that enables Customer Success teams to find accurate answers and powers AI systems to deliver reliable, contextual support. By creating high quality, structured, and AI-ready knowledge, you help improve customer experiences, strengthen AI performance, and enable Jobber to scale support through both people and technology.In this role, you own a portfolio of knowledge assets from creation through ongoing maintenance, ensuring they remain accurate, well structured, discoverable, and optimized for both human use and AI retrieval. You continuously improve your content alongside product, process, and customer changes, applying established knowledge management and AI readiness standards. The quality of the knowledge you own directly contributes to content quality, AI performance, and release readiness, supporting the overall health of Jobber's knowledge ecosystem.This is a hands-on role for someone who enjoys bringing structure to complexity and takes pride in creating knowledge that helps both people and AI perform at their best. You bring strong technical writing and information architecture skills, exercise sound editorial judgment, and use customer, operational, and AI performance signals to continuously improve the quality, usability, and effectiveness of the knowledge you own.The Customer Success Enablement Specialist will:Own a portfolio of knowledge assets: Create, maintain, and continuously improve knowledge assets throughout their lifecycle, ensuring they remain accurate, discoverable, version controlled, and aligned with Jobber's knowledge management and AI readiness standards. Create trusted, AI-ready knowledge: Develop knowledge base articles, SOPs, workflows, playbooks, and enablement content that supports Customer Success teams and AI-enabled experiences. Apply technical writing, information architecture, taxonomy, metadata, and content standards to optimize knowledge for both people and AI. Translate change into knowledge: Partner with Product, AI, Data, Customer Success, and subject matter experts to turn product releases, process updates, and operational changes into trusted knowledge that keeps Customer Success teams and AI experiences current. Continuously improve knowledge quality: Use QA findings, Voice of Customer insights, search analytics, frontline feedback, and AI performance signals to identify knowledge gaps, improve content, validate AI readiness, and strengthen the quality of your portfolio. Support learning in the flow of work: Create and maintain role-specific onboarding resources, reference materials, and performance support content that helps Customer Success teams learn, adapt, and perform confidently. Contribute to AI enablement: Partner across Product, AI, Data, Customer Success, and Enablement to support AI-powered workflows, validate knowledge quality, and improve the knowledge layer that powers conversational & agentic AI, agent assist, search, self-service, and other AI-enabled experiences. To be successful, you should have:Experience in knowledge management, technical writing, enablement, or a related field within a SaaS or customer-facing organization, with a track record of creating and maintaining high quality knowledge content using platforms such as Confluence, Guru, Notion, or Helpjuice, grounded in established knowledge management practices such as Knowledge-Centered Service (KCS). Hands-on experience administering modern help desk and knowledge base software, such as Zendesk Guide, Intercom, Help Scout, or Document360, with familiarity with HTML and CSS for custom formatting and basic Markdown highly preferred. Hands-on experience with Git-based documentation workflows, a Docs as Code approach where content is authored, version controlled, and peer reviewed in GitHub, which the team uses actively. Strong technical writing, information architecture, and content design skills, with a critical eye for structuring information. You organize complex technical hierarchies, taxonomy, metadata, tags, and content standards so that dry, multi-layered workflows stay highly digestible for people and optimized for AI retrieval. Technical curiosity and aptitude, with comfort diving into platform settings, reading API documentation, and capturing clean, annotated screenshots or GIFs that make guides visually clear. General knowledge of technical disciplines, such as coding, software design, servers, databases, networks, cloud, certificates, and middleware, enough to document technical concepts accurately and credibly. Experience owning the end-to-end documentation creation process, with strong time-management skills and the ability to provide clear status updates on tasks as assigned. Experience preparing knowledge for AI-enabled experiences, including conversational & agentic AI, agent assist, LLM-based search, self-service, or other AI-powered knowledge systems. Strong editorial judgment and a continuous improvement mindset, using customer feedback, search insights, QA findings, conversation intelligence, and AI performance signals to strengthen the quality and effectiveness of knowledge. Excellent collaboration skills, with the ability to partner across Product, AI, Data, Customer Success, and subject matter experts to translate complex information into trusted knowledge. Strong organization and prioritization skills, with the ability to manage an assigned portfolio of knowledge assets in a fast paced environment. Location:We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.Compensation:At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $71,700, a midpoint of $84,400, and a maximum salary of $97,100, designed to show the progression from learning the ropes to truly excelling.We design our compensation to reflect each team member’s skills and experience in relation to the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support both your growth and long-term impact. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions within the role, while offers below the midpoint reflect expected proficiency and strong potential with room to develop in the role. Some opportunities may be a lateral move and are not guaranteed a compensation bump. This approach ensures that compensation aligns with both an individual’s current capabilities and their opportunity for future growth.Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us too! You’ll have access to a dedicated talent development program that includes career coaching and opportunities for career development.We believe in transparency and open conversations about compensation. If you have any questions about our approach, we’re happy to discuss them throughout the hiring process!What you can expect from Jobber:A total compensation package that includes an extended health benefits package with fully paid premiums for both body and mind, matching in RRSP, TFSA or FHSA, and stock options. A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential. A unique opportunity to build, grow, and leave your impact on a $400-billion industry that has no dominant player...yet. To work with a group of people who are humble, supportive, and give a sh*t about our customers. We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.A bit more about us:Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win! Show more Show less Seniority level Entry level Employment type Full-time Job function Other Industries Software Development

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Sr. Knowledge Manager (Requirement Engineer)

Ennoble First Inc. Remote
Linkedin (USA)

Location: Ft. Meade, MDRequired Clearance: TS/SCI CI PolyEmployment Type: Full-Time RegularShift: DayTravel: NoRelocation Assistance: YesCompany OverviewWe are Ennoble First. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that's important. Ennoble First is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can't turn into an opportunity.Position DescriptionEnnoble First is seeking a Sr. Knowledge Manager (Requirement Engineer) to support mission-critical intelligence operations at Ft. Meade, MD. This position focuses on aligning knowledge management processes, technologies, and requirements management practices to improve information sharing, operational workflows, and analytic production across the Intelligence Community.The ideal candidate will bring experience supporting knowledge management initiatives within DoD or IC environments, with strong expertise in process improvement, requirements analysis, workflow optimization, and collaboration across technical and mission stakeholders.Primary Responsibilities Align processes and technology to enable effective information sharing by analysts and organizations for analytic production. Utilize centralized and peripheral databases, content management, and records management systems to optimize workflow and data accessibility. Compile reports on performance, usage metrics, and future requirements for existing knowledge management capabilities, including search, discovery, storage, retrieval of data, formal production, and taskings. Disseminate intelligence products across separate networks and portals to ensure information availability. Apply requirement management methodologies and best practices to assist in developing or reengineering processes while ensuring alignment with organizational mission needs and priorities. Act as a liaison between J2 customers and IT/KM Requirements Analysts to integrate knowledge management requirements into the overall requirement management cycle. Identify organizational customers and suppliers and document key processes and workflows as required. Design, document, and assess new processes while ensuring compliance with DoD and Intelligence Community policies and standards. Plan for new processes and associated technology changes to enhance operational effectiveness and mission support.Required Qualifications Bachelor’s degree in Information Systems, Business, or a related discipline. Additional years of relevant experience may be considered in lieu of degree requirements. 8+ years of experience supporting knowledge management, requirements engineering, or related mission support activities. Active TS/SCI clearance with CI Polygraph required. Experience with knowledge management platforms, databases, and information-sharing tools within DoD or Intelligence Community environments. Experience documenting operational workflows, business processes, and mission requirements within DoD or Intelligence Community environments. Experience supporting enterprise content management, records management, or information-sharing platforms. Demonstrated ability to apply requirement management methodologies to improve operational workflows and mission alignment. Experience collaborating with cross-functional teams, including IT personnel, analysts, and senior leadership, to define and integrate knowledge management requirements. Strong verbal and written communication skills, including technical documentation and process design experience. Understanding of DoD and Intelligence Community policies related to knowledge management and requirements management.Preferred Qualifications Experience supporting Agile development or Agile program environments. Familiarity with cloud-based knowledge management solutions such as SharePoint Online, AWS, or Azure. Experience supporting process improvement initiatives and workflow automation efforts. Strong analytical and problem-solving capabilities. Experience supporting DoD or Intelligence Community stakeholders in operational environments. Hands-on experience with enterprise knowledge management tools and methodologies. Understanding of IT systems, data governance, and information lifecycle management principles.Pay Range$75,000–$120,000The Ennoble First pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.EEO StatementEnnoble First is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.E-Verify ParticipationEnnoble First participates in E-Verify.Learn more at www.dhs.gov/E-Verify.E-Verify is a registered trademark of the U.S. Department of Homeland Security.Ennoble First is committed to providing a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Ennoble First participates in E-Verify. The information below will be listed on our website's careers landing page.EEO is the Law | Pay Transparency Nondiscrimination E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting

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Senior Technical Writer

RemoteHunter Remote
Linkedin (USA)

1. About Our Client:The organization operates in the enterprise data access and analytics industry, addressing challenges related to secure, governed access to distributed data environments. It enables enterprises to power AI and analytics without traditional data consolidation costs and complexities by leveraging open standards such as Trino and Apache Iceberg. The company supports global enterprises in fueling AI and enterprise intelligence initiatives.2. About the Opportunity:The Senior Technical Writer role is focused on owning and improving complex technical documentation related to the organization''s platform and products. The position involves collaborating with engineers, product managers, and experts to ensure accurate and timely content delivery. This role contributes to shaping documentation strategies, enhancing AI-assisted content workflows, and ensuring documentation meets diverse user needs across their journey.3. Responsibilities:• Plan, write, and continuously improve technical documentation including configuration, deployment, integration, and query references.• Collaborate with software engineers, product managers, and subject matter experts to gather accurate technical information and manage review cycles.• Lead documentation efforts tied to significant platform and product initiatives.• Evaluate and optimize content for AI consumability and discoverability.• Apply structured content approaches tailored to different audience needs and stages.• Contribute to documentation standards, style guidelines, and peer reviews.• Advocate for documentation requirements during product development planning.• Pilot AI-assisted drafting tools, assessing output quality and defining verification processes.• Support documentation platform replatforming by providing content and authoring expertise.4. Requirements:• Seven or more years of technical writing experience with a portfolio focused on developer-facing or data infrastructure documentation. Writing samples required.• Ability to work autonomously in a fast-paced, ambiguous environment and make informed content decisions.• Experience managing documentation for complex SaaS, cloud, or data platform products.• Proven skills in managing subject matter expert relationships and driving review processes.• Proficiency with docs-as-code workflows including Git/GitHub, Markdown, and static site generators.• Interest or experience in content architecture, structured authoring, and documentation platform tooling.• Excellent written communication skills in US English.• Bachelor’s degree in a technical field or equivalent professional experience.• Strong plus for familiarity with AI system documentation consumption or hands-on experience using large language models in content workflows.• Nice to have: basic scripting or automation skills (Python, JavaScript, or similar).5. Pay Range and Compensation Package:• Pay range for this role is $120,000 to $150,000 USD.• Compensation packages are influenced by candidate skills, experience, education, training, and location.• Equity packages (ISOs) and comprehensive benefits are included.6. Benefits & Perks:• Flexible paid time off• Equity packages• Competitive payEqual Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Training Industries Software Development

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Technical Writer - NPD Engineering

Pacific Scientific Energetic Materials Company Remote
Linkedin (USA)

OverviewThe Technical Writer for NPD Engineering supports New Product Development programs by creating, maintaining, and delivering high-quality engineering documentation required for customer and regulatory compliance. This role partners closely with Test Engineering, Design Engineering, and Program Management to transform technical requirements, engineering inputs, customer specifications, and established templates into clear, accurate, customer-ready documentation. The position plays a critical role in improving documentation quality and on-time delivery while increasing technical-writing capacity across NPD programs.Key ResponsibilitiesPrepare, update, and support submission of SDRL-controlled documents and comparable customer-controlled technical deliverables for NPD programs, ensuring alignment with customer formats, contractual requirements, and commitment dates.Independently synthesize requirements, engineering inputs, existing technical documentation, customer specifications, and established templates into complete, review-ready technical documents with minimal supervision.Develop and revise Engineering Test Plans and Test Reports in partnership with Test Engineering, accurately documenting test objectives, configurations, setups, methods, data requirements, acceptance criteria, results, and other engineering-provided inputs.Update and finalize Engineering Test Reports based on customer review comments, coordinating with Engineering to ensure each comment is addressed, incorporated, tracked, and fully traceable before resubmittal.Coordinate with Test, Systems, and Design Engineering to gather inputs, clarify requirements, verify technical content, and maintain document alignment with evolving program needs.Translate technical requirements, engineering concepts, specifications, test information, and cross-functional feedback into clear, concise, professionally structured documentation suitable for external customer review.Track customer comment actions, manage document revisions and version control, and support configuration-management requirements throughout the documentation lifecycle.Maintain and improve documentation templates, formatting standards, tone/voice consistency, and technical-writing processes used within NPD Engineering.Participate in internal reviews of Test Plans, Procedures, and Reports to identify clarity gaps, inconsistencies, missing information, or potential customer questions before submission.Support documentation for major customer milestones, audits, qualification phases, and contractual deliverables.Manage multiple technical-document deliverables across parallel NPD programs while adapting to shifting priorities and customer-driven deadlines.Work collaboratively with Program Management and Engineering leadership to communicate documentation status, risks, dependencies, and delivery commitments.Potentially interact directly with customers on documentation topics based on experience, assignment, and program needs.Required QualificationsBachelor's degree in Technical Writing, Engineering, or a related field, or equivalent directly relevant experience in technical writing or engineering documentation.Demonstrated experience creating technical documents from multiple source materials rather than solely consuming, editing, or formatting existing documentation.Experience with SDRLs or comparable controlled/customer technical deliverables in a structured technical environment.Experience developing or substantially supporting Engineering Test Plans and/or Engineering Test Reports.Ability to understand technical requirements, engineering concepts, specifications, and test information and translate engineering-provided inputs into clear, accurate documentation.Experience working within formal review cycles and coordinating customer comments or technical feedback through resolution.Working knowledge of controlled document revision, version control, and configuration-management processes or comparable systems.Strong proficiency with Microsoft Word and standard office productivity tools.Strong written communication, organization, attention to detail, and ability to work independently with technical and non-technical stakeholders.Ability to manage multiple deliverables while maintaining quality and meeting established commitment dates.Preferred QualificationsApproximately 2 or more years of directly relevant technical-writing or engineering-documentation experience; equivalent capability and demonstrated adaptability will also be considered.Experience supporting aerospace, defense, energetics, semiconductor equipment, advanced manufacturing, medical device, automotive, or another highly technical or regulated environment.Aerospace, defense, or energetics technical-documentation experience, particularly supporting customer-controlled deliverables.Experience with formal customer comment matrices, disposition logs, or similar comment-tracking processes.Familiarity with product development processes, test engineering workflows, qualification phases, and customer documentation expectations.Experience interacting with document-management or configuration-control systems; prior Agile experience is helpful but not required.Experience improving technical-documentation templates, standards, workflows, or processes.What Success Looks LikeWithin the first 30 days, produces reviewable technical documents from provided requirements, source materials, and examples with limited corrections.Within approximately 90 days, independently produces high-quality, review-ready documentation after receiving initial direction and required source materials.Over time, reduces the documentation burden on Test and Design Engineering by requiring less day-to-day guidance and producing increasingly complete customer-ready work.Consistently delivers assigned SDRL/customer documentation on time and with strong quality, minimizing repeated customer review loops.Why Join PacSci EMCThis position offers high visibility within a growing NPD and Test Engineering organization and the opportunity to make an immediate impact on critical customer deliverables. The Technical Writer will gain exposure to complex qualification and test activities, help strengthen NPD documentation processes, and become an important partner to Engineering and Program Management. As the organization grows, strong performance may create opportunities for expanded technical responsibility, increased customer interaction, or future progression toward Test Engineering.Work EnvironmentThis position is fully on-site in Chandler, Arizona and works a Monday-Friday schedule. No routine travel is expected. The NPD environment is fast-paced and may involve frequent priority shifts, customer-driven deadlines, and multiple revision cycles across concurrent programs.Export Control RequirementDue to U.S. Government contract requirements applicable to this position, only U.S. citizens are eligible for employment in this role.Ralliant Corporation OverviewRalliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.About PacSci EMCPacific Scientific Energetic Materials Company (PacSci EMC), a Ralliant Corporation (NYSE: RAL) operating company, makes critical missions possible. From concept to demonstration to delivery, we provide leading-edge energetic materials, devices and subsystems for use in military and commercial applications. With engineering and manufacturing capability in Arizona and California, our associates work together to solve the toughest technical challenges with a dedication to Safety First, Quality Every TimeTM. We enable success for innumerable missions on a daily basis, impacting the lives of military personnel, law enforcement officers, commercial airline pilots, astronauts, and oil field operators. For nearly a century, PacSci EMC’s experience and expertise has been relied upon in the times When Milliseconds MatterTM. For more information, go to www.psemc.com. PacSci EMC is an equal opportunity employer. We do not discriminate against any applicant or employee on the basis of race, sex, religion, age, national origin, color, disability, or veteran status. Nonetheless, US citizenship is a requirement for this position due to U.S. Government contractual requirements. We are committed to providing a workplace free of any discrimination or harassment. We all have a role in building a community where everyone belongs. Where you can speak your mind, be yourself, and feel supported. It’s how we achieve more together — for each other, for our customers, and for the world. https://www.Ralliant.com/inclusion-diversity.We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.Is this role subject to ITAR?The essential duties of this position require adherence to U.S. Government export control regulations. Accordingly, candidates must either be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3)) or be prepared to collaborate with the company in securing the necessary U.S. government export authorizations. While the company encourages all interested applicants to apply, please be aware that ongoing employment is dependent upon obtaining the appropriate government export authorizations.Pacific Scientific Energetic Materials Company (PacSci EMC), a Ralliant Corporation (NYSE: RAL) operating company, makes critical missions possible. From concept to demonstration to delivery, we provide leading-edge energetic materials, devices and subsystems for use in military and commercial applications. With engineering and manufacturing capability in Arizona and California, our associates work together to solve the toughest technical challenges with a dedication to Safety First, Quality Every TimeTM. We enable success for innumerable missions on a daily basis, impacting the lives of military personnel, law enforcement officers, commercial airline pilots, astronauts, and oil field operators. For nearly a century, PacSci EMC’s experience and expertise has been relied upon in the times When Milliseconds MatterTM. For more information, go to www.psemc.com. PacSci EMC is an equal opportunity employer. We do not discriminate against any applicant or employee on the basis of race, sex, religion, age, national origin, color, disability, or veteran status. Nonetheless, US citizenship is a requirement for this position due to U.S. Government contractual requirements. We are committed to providing a workplace free of any discrimination or harassment. We all have a role in building a community where everyone belongs. Where you can speak your mind, be yourself, and feel supported. It’s how we achieve more together — for each other, for our customers, and for the world. https://www.Ralliant.com/inclusion-diversity.We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Other Industries Defense and Space Manufacturing

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Job Requisition ID JR2024631Job Category SalesTime Type Full timeWe are seeking a highly technical and strategic Senior Developer Relations Manager to join our team, with a focus on engaging developer ecosystems across emerging technology domains. In this pivotal role, you will work directly with software solution providers, developers, and industry professionals to champion the adoption of NVIDIA’s advanced AI and computing platforms. The ideal candidate brings a blend of deep technical expertise combined with a passion for developer advocacy and a talent for communicating how NVIDIA technology can solve complex, real-world challenges.What You'll Be DoingDevelop and maintain deep technical expertise in deep learning, robotics, autonomous systems, and AI agents. Serve as the trusted technical advisor, problem solver, and champion to drive adoption of NVIDIA technologies in the developer ecosystem of a large CSP partner.Accelerate critical workloads by demonstrating and integrating the NVIDIA software stack (tools, libraries, SDKs, NIMs, and blueprints) into partner products, platforms, and pipelines.Guide partners through onboarding and integration by providing technical resources—such as sample code, guides, and demo pipelines—to accelerate robotics, autonomous systems and AI agents workloads and applications and foster co-innovation of next-generation solutions.Map and monitor the developer ecosystem to identify growth opportunities, collaborating with engineering, product management, and marketing to inform roadmaps and optimize partner adoption strategies.Engage partner technical leaders to drive best-practice integrations and resolve technical challenges, using regular syncs to track adoption, surface new workflows, and channel critical field insights back to NVIDIA product teams.What We Need To SeeBachelor’s or Master’s degree or equivalent experience in Computer Science, Engineering, or a related field.A minimum of 12+ years of overall professional experience in the technology industry in software engineering, developer relations, technical partnerships, solutions architect, product management, including 5+ years of direct hands-on experience in Robotics, Autonomous systems, AI agents, and GPU technology.Proven experience leading, partnering, scaling developer programs at major technology companies, CSPs, or within relevant verticals.Significant technical depth in Robotics, Autonomous systems, and AI agents software including GPU accelerated computing, robotics, AI/ML and contributions to product integrations and software libraries.Experience leading technical collaborations with engineering and product teams - including architectural design, code reviews, technical mentorship, and delivery of technical talks or workshopsProven ability to structure and implement complex technical engagements, negotiate requirements, prioritize issues, and collaborate with internal or external collaborators (across sales, legal, product or marketing teams as needed).Skilled at distilling complex technical concepts for audiences from engineers to executives, with end-to-end experience in defining, integrating, building, and jointly marketing solutions with strategic ISV partners.Ways To Stand Out From The CrowdHands-on experience building or optimizing vertical-specific solutions.Familiarity with advanced computing, AI, and/or GPU acceleration platforms [CUDA, NeMo, Nemotron, Isaac Sim, Isaac GROOT, Alpamayo]Successful history of building and scaling developer communities and delivering impactful technical enablement programs.Expertise in building frameworks to capture developer sentiment and market shifts, translating real-time ecosystem dynamics into actionable intelligence for industry strategy and product rationalization.With competitive salaries and a generous benefits package, we are widely considered to be one of the world’s most desirable employers! We have some of the most forward-thinking and hardworking people in the world working for us and, due to outstanding growth, our best-in-class engineering teams are rapidly growing. If you're a creative and autonomous person with a real passion for technology, we want to hear from you.Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 224,000 USD - 356,500 USD.You will also be eligible for equity and benefits.Applications for this job will be accepted at least until September 7, 2026.This posting is for an existing vacancy.NVIDIA uses AI tools in its recruiting processes.NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.#deeplearning Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Computer Hardware Manufacturing

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Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

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Manufacturing Technical Writer

Ichor Systems, Inc. Remote
Linkedin (USA)

Position Summary JOB DESCRIPTION The Manufacturing Technical Writer is responsible for developing, maintaining, and improving clear, accurate, and user-friendly technical documentation for complex manufacturing operations, including mechanical assembly, machining, and weldment fabrication.This role works closely with manufacturing engineers, design engineers, quality personnel, technicians, machinists, welders, and assemblers to translate engineering requirements and manufacturing processes into effective work instructions, visual aids, standard work, and other production documentation.The ideal candidate combines strong technical writing and communication skills with practical knowledge of manufacturing processes and the ability to use CAD and technical illustrations to visually communicate complex assembly and manufacturing requirements.Key ResponsibilitiesDevelop and maintain manufacturing work instructions, assembly instructions, standard work, visual aids, and technical procedures for complex production processes.Translate engineering drawings, specifications, process requirements, and technical information into clear instructions that can be effectively used by production personnel.Create detailed instructions for mechanical assembly, machining, weldments, inspection, and other manufacturing operations.Work directly with engineers, technicians, machinists, welders, and assemblers to observe processes and capture the correct sequence, requirements, and critical details of manufacturing operations.Use CAD models, drawings, screenshots, exploded views, section views, and technical illustrations to create effective visual work instructions.Create or modify CAD models and assemblies as needed to support manufacturing documentation and visual communication.Ensure work instructions clearly identify important characteristics such as process sequence, tooling, torque requirements, orientation, tolerances, inspection points, safety requirements, and critical-to-quality features.Review existing manufacturing documentation and identify opportunities to improve clarity, usability, standardization, and technical accuracy.Support the development and standardization of documentation templates and visual standards across manufacturing operations.Maintain documentation through engineering changes, process improvements, equipment changes, and product revisions.Work with Manufacturing Engineering and Quality to ensure documentation accurately reflects approved manufacturing and inspection requirements.Verify work instructions on the production floor and incorporate feedback from the personnel performing the work.Support paperless manufacturing and digital work instruction initiatives, including migration of legacy documentation into standardized digital formats.Organize technical content to improve document control, accessibility, revision management, and ease of use.Support continuous improvement efforts by identifying documentation-related causes of errors, variation, rework, or operator confusion.Participate in new product introductions and manufacturing process launches to ensure production documentation is complete and ready for release.Required Qualifications3–5 years of experience developing technical documentation, manufacturing work instructions, assembly instructions, or similar production documentation in a manufacturing or engineering environment. Experience supporting complex manufacturing processes, including assembly, machining, welding, or fabrication. Ability to read and interpret engineering drawings, specifications, bills of material (BOMs), and other technical documentation. Experience using CAD, technical illustration, or visualization tools to create clear manufacturing instructions. Strong technical writing and communication skills, with the ability to translate complex engineering and manufacturing information into clear, concise instructions for production personnel. Ability to work directly with engineers, technicians, machinists, welders, assemblers, and quality personnel to observe processes, gather information, and validate documentation. Strong attention to detail, organization, and ability to identify ambiguity, missing information, or inconsistencies in technical documentation. Understanding of document revision control and engineering change processes. Ability to independently manage documentation from initial process observation and engineering input through review, validation, revision, and final release. Preferred QualificationsAssociate’s or Bachelor’s degree in Manufacturing, Industrial, Mechanical, Engineering Technology, Technical Communication, or a related technical discipline. SolidWorks experience, including parts, assemblies, drawings, exploded views, and section views. Familiarity with GD&T, mechanical drawings, weld symbols, and manufacturing specifications. Experience with digital work instruction, MES, PLM, ERP, or document management systems. Experience supporting paperless factory or digital manufacturing initiatives. Familiarity with Lean manufacturing, standardized work, 5S, or continuous improvement principles. Experience working in a regulated or highly controlled manufacturing environment.About UsIchor is an experienced leader in the critical subsystems and turnkey process equipment marketplace. Our capabilities enable the design and creation of a complete outsourced solution ranging from product concept to turnkey manufacturing to legacy service.Ichor offers world-class process engineering, value added manufacturing, materials management and testing capabilities. Our 1500+ employees are strategically located to provide our customers with the highest level of customer service and support from our program management, sales, engineering, and executive management teams.Our continued expansion of capabilities in South East Asia better aligns our production facilities with our customers' supply chain strategies. This further enables our expansion into new products and markets.Ichor is headquartered in Fremont, California with manufacturing locations in Oregon, Texas, Singapore, Malaysia and the UK. Our sales and engineering office is strategically located in Silicon Valley, California.About The TeamIchor is the experienced leader in the critical subsystems and turnkey process equipment marketplace. Our capabilities enable the design and creation of a complete outsourced solution ranging from product concept to manufacturing to legacy service. Ichor offers world-class process engineering, manufacturing, materials management, and testing capabilities. Our 1,400+ employees worldwide are strategically located to provide our customers with the highest level of customer service and support from our program management, sales, engineering, and executive management teams. We have a friendly, business-oriented environment and offer a comprehensive benefits plan that includes, medical, dental, vision, health savings account, paid time off, life insurance, short term disability and 401K with generous employer match.Ichor Systems provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Ichor Systems will provide reasonable accommodations for qualified individuals with disabilities. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Semiconductor Manufacturing

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Quality Assurance and Documentation Manager

Verra Mobility Remote
Linkedin (USA)

We are looking for an experienced Quality and Documentation Manager to oversee quality assurance and contractual document control for a large and complex, automated photo enforcement program. This manager level role ensures that contract requirements are fully traceable through implementation, field deployment, and ongoing operations while maintaining strong control of all contractual and technical documentation.This position serves as a central point of ownership for quality oversight, requirements traceability, field installation quality review, and electronic document management. The goal is to ensure compliance, audit readiness, and consistent operational performance across programs.Key ResponsibilitiesQuality and Program Implementation Lead quality management activities during contract implementation and system deployment Develop and maintain Requirements Traceability Matrices to confirm all contractual, technical, and regulatory requirements are addressed Oversee quality review of field installations to ensure deployments meet contractual and technical standards Conduct quality audits of field work, documentation, and deliverables Identify, document, and track quality issues through resolution Support internal and external audits and compliance reviews Partner with engineering, operations, field teams, and program management to support continuous quality improvementContractual Documentation and Content Management Serve as Content Manager for all contractual and program documentation Own the full lifecycle of contractual deliverables, including Submission timing and milestone tracking Approval coordination across stakeholders Version control and change tracking Archiving and retention Audit readiness Ensure documentation aligns with contract requirements and approved baselines Maintain configuration control of technical and operational documents Electronic Document Management using SharePoint Function as process owner for the organization’s SharePoint based electronic document management system Design, maintain, and improve SharePoint libraries, workflows, and permissions Establish and enforce document naming conventions, metadata standards, and folder structures Manage document review and approval workflows Train team members on document management processes and best practices Ensure documentation is secure, accessible, and audit readyCross Functional Coordination Work closely with Program Managers, Engineering, Field Operations, and Compliance teams Support planning and scheduling of contract deliverables Assist with customer facing documentation and formal submittals Provide documentation and quality input for change management processesRequired Qualifications Bachelor’s degree in engineering, Quality, Business, Technical Communications, or a related field, or equivalent experience At least five years of experience inQuality management or quality assuranceContract implementation or delivery of large technical programs Document control or configuration management Strong experience with requirements traceability and contract compliance Direct experience using SharePoint as an electronic document management system Experience managing document version control, approval workflows, and audit trails Strong organizational skills and attention to detail Ability to manage multiple deliverables and deadlines at the same time Strong written and verbal communication skillsPreferred Qualifications Experience with automated photo enforcement, traffic systems, intelligent transportation systems, or similar public sector technology programs Familiarity with field equipment installation and technical deployment environments Knowledge of quality standards or quality management system principles Background in technical writing or development of formal documentation Experience supporting government or municipal contractsCompensation: $170-$190KVerra Mobility ValuesAn ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy NoticeVerra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Quality Assurance Industries Technology, Information and Internet

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Technical Writer and Detailer

Fortifi Food Processing Solutions Remote
Linkedin (USA)

DescriptionProvisur is an industry leader that pushes the boundaries of ingenuity, bringing precision-engineered food processing equipment, aftermarket parts and service to locations around the world. As a global leader with a close-knit family feel, we take pride in taking care of our people. Check out our videos at jobs.jobvite.com/provisur and see for yourself!The Technical Writer & Detailer creates User Manuals for our clients to best optimize the equipment they purchase. This individual will create illustrations in Creo, AutoCad, and Adobe Acrobat Pro. What You’ll Do: Write, compose, design and layout in-house publications, i.e. Operations Manuals, Parts Lists, Illustrations, etc. Prepare drawings, equipment layouts, approval drawings, and assembly drawing based on technical drawing standards. Revise drawings and convert drawings between CAD systems. What You’ll Need: Strong working knowledge and usage of Adobe Acrobat Pro. Ability to write, compose and design technical publications (e.g. operation manuals, training instructions) Solid working knowledge in machine part detailing. Solid working knowledge with desktop publishing software Solid working experience with AutoCAD, CREO and PC word processing and spreadsheet programs. Solid math and mechanical skills required. What You’ll Enjoy: Healthy work/life balance on a team that collaborates well and truly enjoys working together Environment where we promote from within, cross-train and provide ongoing skill development Robust benefits package including great health insurance, holiday pay and employee referral bonuses! Safe, clean, air-conditioned facility Retirement savings (401k) opportunities Paid Time Off (PTO) Continuing education assistance A company dedicated to the local community that gives back through charitable contributions Pay Range: The compensation range below reflects a good faith estimate of starting base pay for full-time employment at the time of posting. The pay range may be higher or lower based on geographic location, and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, and certifications.$32.38 - $40.48 per hour.Provisur is a proud Equal Opportunity Employer (EOE) and provides an environment of diversity, equality, and inclusion (DEI) to all employees and applicants, regardless of a person’s age, race, color, physical or mental disability, genetic information, gender, gender identity or expression, marital status, medical condition, ancestry, military or veteran status, national origin, religion, religious creed, sex, sexual orientation, or any other protected status under federal, state, or local law. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Automation Machinery Manufacturing

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Sr. Taxonomy & Ontology Architect

ISACA Remote
Linkedin (USA)

About ISACAISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 195,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 195 countries and with more than 230 chapters worldwide, ISACA offers resources tailored to every stage of members’ careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals.OverviewThe Sr. Taxonomy & Ontology Architect serves as a senior technical resource for taxonomy, ontology, metadata, and knowledge graph architecture, providing technical guidance and recommendations for the design, implementation, governance, and ongoing improvement of ISACA’s knowledge ecosystem. The role contributes to and applies standards, frameworks, and architectural direction that enable knowledge assets to be consistently structured, connected, discovered, and leveraged across ISACA’s products, platforms, content experiences, and AI-enabled solutions. The Architect supports the development and maintenance of the knowledge architecture roadmap, helping enhance interoperability across systems and improve search, personalization, content reuse, and scalable digital experiences for members and customers worldwide.ResponsibilitiesEnterprise Taxonomy, Ontology, and Knowledge Graph ArchitectureDesign, maintain, and improve ISACA’s taxonomy, ontology, metadata, and knowledge graph architecture practices and solutions. Serve as a senior technical resource for semantic modeling and knowledge representation, utilizing Graphwise Graph Modeling, GraphDB, and human-in-the-loop review methodologies to support the accuracy, scalability, governance, and business relevance of knowledge assets. Contribute to standards, frameworks, and roadmap planning that support AI-powered discovery, content interoperability, personalization, and knowledge reuse across ISACA’s digital ecosystem. Knowledge Graph Architecture and AI EnablementSupport the design, implementation, and optimization of knowledge graph capabilities leveraging Graphwise Graph Modeling, GraphDB, GraphRAG, semantic standards, and human-in-the-loop validation practices. Partner with AI architects, engineers, product leaders, and other stakeholders to ensure knowledge assets are structured and governed for effective use in search, retrieval, recommendation, personalization, and emerging AI-enabled applications. Contribute to the ongoing evolution of semantic AI capabilities by applying technical expertise, evaluating solution performance, and recommending improvements that strengthen knowledge graph usability and business value. Cross-Functional Architecture LeadershipProvide technical guidance and collaborate with content, product, technology, UX, and data stakeholders to support effective knowledge architecture practices. Inform platform requirements, content architecture, integration approaches, and semantic technology decisions to support cross-functional initiatives and business objectives. Translate taxonomy, ontology, metadata, and knowledge graph concepts into clear recommendations that help teams implement consistent, scalable, and user-centered solutions. Data Integration, Classification, and Semantic GovernanceSupport and guide the evaluation, normalization, mapping, classification, and integration of internal and third-party knowledge assets. Apply and help improve governance processes that incorporate human-in-the-loop review to validate automated tagging, ontology expansion, content classification, and semantic enrichment activities. Ensure consistency, interoperability, and quality across content and data sources through hands-on analysis, documentation, stakeholder collaboration, and adherence to established governance practices. Performance Optimization and Continuous ImprovementAnalyze knowledge platform analytics, search behavior, retrieval performance, and content utilization trends to identify opportunities for improving discoverability, relevance, taxonomy effectiveness, and knowledge architecture maturity. Recommend practical enhancements to taxonomy, ontology, metadata, and knowledge graph structures based on performance data, stakeholder feedback, and evolving business needs. Knowledge Architecture Governance and Organizational Capability DevelopmentServe as a senior technical resource on taxonomy, ontology, knowledge graphs, semantic technologies, Graphwise Graph Modeling, GraphDB, and human-in-the-loop knowledge engineering practices. Provide guidance, documentation, and knowledge-sharing support to stakeholders to promote consistent use of knowledge architecture standards and practices. Contribute input on relevant tools, technologies, and industry practices, and recommend improvements that support ISACA’s knowledge architecture maturity and AI-enabled capabilities. QualificationsRequired Field of Study:BA/BS, Library Science, Data or Information Science, computer science, Computational Linguistics, Digital Humanities, English, Communications or related areaMinimum Years Of Experience Required8+ years of progressive experience in taxonomy, ontology, metadata, information architecture, content architecture, knowledge management, semantic modeling, or related knowledge architecture disciplines, including hands-on experience designing, implementing, and supporting governance of structured knowledge assets in complex digital content, search, data, or AI-enabled environments. Description Of Minimum Experience RequiredProgressive experience designing, implementing, and supporting governance of taxonomies, ontologies, metadata models, knowledge graphs, and semantic architectures within complex content, knowledge management, search, or AI-enabled environments. Advanced experience using LLM-assisted and automated methods for taxonomy/ontology development and content classification, with human-in-the-loop review. Advanced hands-on experience with Graphwise Graph Modeling, GraphDB, Semantic Analytics, Graph Automation, GraphRAG, PoolParty, and human-in-the-loop review methodologies, including applying and contributing to governance standards and evaluation frameworks for semantic enrichment, automated classification, and knowledge graph development. Deep understanding of semantic web and knowledge representation standards, including SKOS, RDF, OWL, and SPARQL, with demonstrated experience applying these technologies to complex knowledge architecture initiatives. Experience supporting the architecture, implementation, and governance of knowledge graph initiatives, including evaluation and optimization of automated tagging, classification, entity extraction, semantic enrichment, and retrieval methodologies through both machine learning and symbolic AI approaches. Proven ability to collaborate with cross-functional teams and partner with AI architects, search engineers, application developers, UX professionals, product leaders, and business stakeholders to support information architecture standards, semantic strategies, and platform requirements. Experience evaluating, adapting, and supporting governance of industry-standard taxonomies and ontologies, such as NICE, ESCO/O*NET, and related frameworks, including content mapping, semantic normalization, and integration of legacy and third-party knowledge assets into machine-readable knowledge structures. Demonstrated ability to communicate and support content architecture, content intelligence, and semantic enrichment approaches across complex technology ecosystems and content supply chains. Proven success balancing longer-term architectural considerations, governance requirements, and knowledge maturity goals with near-term product milestones, business priorities, and MVP delivery requirements. Demonstrated ability to anticipate, analyze, and resolve complex challenges affecting content reuse, discoverability, interoperability, and knowledge governance while supporting alignment across multiple stakeholder groups and platforms. Preferred Field Of StudyAdvanced degree in library/data/information science, computer science, computational linguistics, knowledge engineering, or related disciplinePreferred Years Of Experience10+ years of progressively responsible experience supporting taxonomy, ontology, metadata, knowledge graph, or semantic architecture initiatives, including experience contributing to standards, collaborating with cross-functional technology and product teams, supporting governance of knowledge ecosystems, and enabling search, personalization, content interoperability, or AI-driven knowledge applications. Description Of Preferred ExperienceKnowledge management, taxonomy, ontology, semantic architecture, or related certification a plus. International experience and/or non-English language competency, such as Spanish, Japanese, or Chinese, a plus. Nonprofit, professional association, or volunteer engagement experience a plus. Experience participating in Agile programs or projects, especially those involving content supply chain improvement, platform implementation, or content operations. Familiarity with architecture and development concepts and terminology, including application modeling, object-oriented concepts, APIs, integration patterns, and structured data. Familiarity with content standards, including XML, DITA, JSON, and HTML, and semantic standards such as SKOS, RDF, and OWL. General familiarity with content scripting languages and approaches, including XSLT, CSS, Python, or related tools. Coursework or applied experience in application development, content architecture, information architecture, data architecture, or scripting languages. Vendor management experience a plus. Experience with data/information architecture, content analytics and enrichment, content conversion, and search/discovery optimization a plus. Certification And Licensing PreferredAI/machine learning certificationsCompetencies/Skills RequiredExcellent written and verbal communication skills with strong knowledge of English grammar, spelling, and punctuationAbility to function effectively in a collaborative environment and as a strong individual contributorStrong organizational skills, attention to detail, and demonstrated ability to manage multiple projects with varied priorities and deadlines simultaneouslyThis position may require periodic onsite attendance, either currently or in the future, based on business needs. Occasional travel may also be required to attend company-sponsored events, meetings, all-hands gatherings, training sessions, or other activities necessary to support the essential functions of the role. Equal Opportunity Employer (EEO) ISACA is proud to be an equal opportunity employer. ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law. We support an inclusive workplace where employees excel based on merit, qualifications, experience, and ability. Posted Salary Range USD $98,679.00 - USD $148,020.00 /Yr.Benefits InformationBenefits Information available below:ISACA Career Opportunities and Benefits Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Industry Associations

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Manager, Knowledge Management (Chicago/Hybrid)

Feeding America Remote
Linkedin (USA)

Work. Serve. Thrive.Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.This is a hybrid position based out of Feeding America’s Chicago office location. At Feeding America, we believe in offering a flexible work environment. Employees can be in the office an average of 2 days a week (when not travelling for work) and work from home on other days. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.Learn more about Feeding America here.The OpportunityThe Manager, Knowledge Management (KM) designs and implements enterprise-wide processes to capture, develop, deploy and maintain Feeding America's content and knowledge - ensuring all network members have access to the right knowledge at the right time. The Manager, under the strategic leadership of the Director, Knowledge Management & Learning Integration, supports a culture of knowledge sharing and continuous learning where best practices and critical insights are accessible, findable and valuable to the Feeding America network. Key duties include building knowledge bases, developing policies and processes, managing key KM projects, designing and leading KM training, and promoting collaboration amongst KM roles across the enterprise.CompensationHere at Feeding America national organization, equality is central to our mission and is an integral part of our compensation policies and structures. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions.Salary Range: $96,735 - $101,735 Based on Experience.Benefits: A comprehensive list of benefits available to full-time employees can be found here.Responsibilities:Provide support for and continuously improve enterprise-wide knowledge management (KM) and learning integration strategies. These strategies are responsive to the knowledge and learning needs of network professionals across multiple functional areas and strategic priorities. Support the Director, Knowledge Management and Learning Integration in their leadership of Feeding America’s knowledge management strategy that articulates how the enterprise will capture, develop, deploy and maintain knowledge to support network needs, including supporting the development of annual goals, evaluation metrics, timelines, budgets and consulting with the KM Governance Committee, IT, site owners, content developers, and network members across all KM platforms and workstreams. Provide project management to assigned streams of work and projects related to our KM strategy to advance our work and develop deliverables within assigned timeframes. Deploy user-centered design principles and UX/UI best practices to FANO’s knowledge sharing platforms. Build relationships to foster collaboration with subject matter experts and partners on the related processes for knowledge management.Provide conceptual and technical advice and support related to knowledge management processes and operating procedures, such as taxonomy and information architecture.Ensure Feeding America’s knowledge management and learning integration strategies and offerings embrace inclusivity and accessibility as a core tenet.Manage resources on the enterprise Learning Management System (LMS). Ensure adherence to SOPs and user-interface templates and best practices. Execute processes for content creation and content reviews consistent with Learning Design and Knowledge Management SOPs. Assist with additional tasks as directed by the Director, Knowledge Management and Learning Integration, to support the work of the team.Required Experience and Qualifications:5+ years of experience in content strategy or management, information design or architecture, UX/UI design, user research and/or knowledge management. Experience in project or process management. Experience collaborating with subject matter experts on cross-functional or matrix projects.Experience with knowledge management principles, including content strategy, taxonomy, metadata and information architecture principles, user-centered design, UX and UI design and accessibility.Familiarity with analytic tools and measurement of knowledge management effectiveness. Experience with SharePoint, Viva Engage, Power Bl, Learning Management Systems (LMS) and Articulate authoring tools strongly preferred.Required Leadership Competencies:Fosters an Enterprise MindsetFosters an Open and Supportive EnvironmentLeads with AccountabilityCollaborates Internally and ExternallyFocuses on People and TeamsManages Organization and Business ComplexityCommunicates with Impact and InfluenceFeeding America’s goal is to attract, develop, retain, and promote a talented diverse workforce where all employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. We intentionally seek out diverse perspectives and skills on our teams, knowing that it makes us stronger as an organization and better equipped to serve our neighbors in need. We encourage all individuals, including those from historically under-represented communities and individuals with lived experience of hunger, to apply.Feeding America participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries Non-profit Organizations

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Position SummaryReporting to the Director of Learning, Knowledge Management and Platform Enablement, the Senior Manager, Knowledge Management is a strategic people leadership role responsible for leading the knowledge management function that supports Customer Operations and Coverage Review Operations.This leader oversees a team of knowledge management professionals responsible for creating, maintaining, governing, and continuously improving operational knowledge assets that support advocate performance, leader effectiveness, operational readiness, and service delivery outcomes. The role ensures operational content remains accurate, accessible, consumable, and aligned to evolving business needs.The Senior Manager is accountable for knowledge governance, content lifecycle management, content quality, taxonomy execution, contributor enablement, and operational knowledge effectiveness. Working closely with Operations leaders, Training, Quality, Product, Technology, and Operations Enablement partners, this role ensures knowledge management practices support operational performance, improve knowledge usability for people and AI agents, and strengthen advocate confidence and consistency.This role plays a critical part in advancing a scalable and sustainable knowledge management operating model that enables operational teams to rapidly adapt to business change, leverage emerging technologies, and access reliable information in the flow of work.Candidates who reside within 50 miles of the following locations will be required to perform onsite 3 days per week: Bloomfield, CT; Chattanooga, TN; Denver, CO; Scottsdale, AZ; St Louis, MO.Key ResponsibilitiesKnowledge Management Governance & OperationsLead the day-to-day execution of the knowledge management function supporting Customer Operations and Coverage Review Operations.Implement and sustain governance processes, standards, and operating procedures that ensure content quality, consistency, and compliance.Establish scalable processes for knowledge intake, content creation, review, publishing, maintenance, validation, and retirement.Ensure knowledge management practices align with business priorities, operational requirements, and governance expectations established by platform and enablement leadership.Promote consistency in content structure, metadata, tagging, taxonomy application, and knowledge architecture practices.Content Lifecycle ManagementOversee the full lifecycle of operational knowledge assets from creation through archival and retirement.Establish validation schedules, content review requirements, and knowledge health management routines.Drive initiatives to eliminate duplicate, conflicting, outdated, or low-value content.Ensure operational knowledge remains accurate, actionable, compliant, and easy to use for both humans and AI agents.Partner with operations stakeholders to prioritize content improvements and maintenance activities.Knowledge Usability & AdoptionCollaborate with platform, product, and technology partners to improve knowledge accessibility, search effectiveness, and overall knowledge experience.Monitor user feedback, operational insights, and content performance indicators to improve knowledge usability.Partner with learning, readiness, and quality teams to ensure knowledge resources effectively support capability development and operational execution.Support implementation of new platform capabilities and knowledge delivery approaches that improve advocate experience and performance.Drive adoption of knowledge management practices and standards across supported operational teams.Team Leadership & Talent DevelopmentLead, coach, and develop a team of knowledge management professionals responsible for content operations, governance, authorship, and knowledge effectiveness.Establish performance expectations, priorities, and success measures aligned to operational objectives.Build team capabilities in knowledge management practices, content operations, technical writing, governance, and emerging technologies.Provide ongoing coaching, performance management, and career development support.Foster a culture of accountability, continuous improvement, collaboration, and customer focus.Stakeholder Partnership & InfluenceServe as a trusted partner to Operations, Training, Quality, and Technology leaders.Facilitate governance forums, content prioritization discussions, and operational planning activities.Consult with stakeholders to understand business changes, operational challenges, and emerging knowledge needs.Translate operational requirements into actionable knowledge management plans and priorities.Communicate knowledge management progress, risks, opportunities, and recommendations to leadership partners.Measurement & Continuous ImprovementMonitor knowledge health metrics including content quality, usage trends, lifecycle compliance, user feedback, search effectiveness, and operational impact.Partner with measurement and analytics resources to evaluate knowledge effectiveness and identify improvement opportunities.Use operational data, stakeholder feedback, and knowledge performance insights to drive continuous improvement initiatives.Track progress against established goals and performance measures.Support development of reporting and governance routines that provide visibility into knowledge management performance and business value.Operational Readiness & Change EnablementEnsure knowledge teams are prepared to support business transformations, operational changes, policy updates, and strategic initiatives.Coordinate knowledge readiness activities to support successful implementation of operational changes.Partner with learning, quality, and performance consulting teams to ensure content, learning, and reinforcement strategies remain aligned.Assess operational impacts and prioritize knowledge updates required to support workforce readiness.Support sustainable adoption of new processes, tools, and capabilities through effective knowledge management practices.Required QualificationsHigh School Diploma or G.E.D. required; Bachelor's degree preferred.5+ years of progressive leadership experience in knowledge management, content operations, operations enablement, learning, quality, operational readiness, or related disciplines.3+ years of people leadership experience.Demonstrated expertise in knowledge management governance, content lifecycle management, technical writing standards, and operational content strategies that support human and AI agent consumption.Experience leading teams responsible for content operations, knowledge administration, knowledge authoring, or enablement support functions.Strong understanding of customer operations, service delivery environments, or operational support functions.Demonstrated ability to influence stakeholders and drive alignment across highly matrixed organizations.Strong written, verbal, and executive-level communication skills.Ability to balance strategic thinking with operational execution in a fast-paced environment.Preferred QualificationsBachelor's or advanced degree in Business, Communications, Education, Knowledge Management, Library Science, Organizational Development, Healthcare Administration, or a related field.Experience supporting healthcare operations, customer service operations, contact center environments, or highly regulated business functions.Knowledge Management and Technical Writing certifications.Experience with enterprise knowledge management platforms, content repositories, search technologies, and knowledge delivery tools.Experience supporting AI-enabled knowledge experiences and content optimization initiatives.Demonstrated success implementing governance models, improving content quality, and scaling operational knowledge capabilities.If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 127,100 - 211,900 USD / yearly, depending on relevant factors, including experience and geographic location.This role is also anticipated to be eligible to participate in an annual bonus plan.At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.About The Cigna GroupDoing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries Hospitals and Health Care

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Advanced Technical Writing Associate

Acquisition NexGen Remote
Linkedin (USA)

Direct message the job poster from Acquisition NexGen Dale Cottongim Dale Cottongim Advanced Technical Writing Associate📍 Bloomington, MinnesotaBuild Technical Documentation That Supports Mission-Critical TechnologyWe are seeking an Advanced Technical Writing Associate in our Bloomington, MN location.As the Advanced Technical Writing Associate, you’ll be responsible for creating, planning, writing and editing complex operational, instructional, interactive electronic technical manuals (IETMs), maintenance or test procedures.This will entail documenting engineering processes and specifications by editing software developer and engineering staff’s notes and procedures and applying formatting in order to support the writing and publication of hardware and software test procedures.You’ll manage complex tasks from inception to end, proactively communicating the status of projects to the technical documentation lead.What You’ll ExperienceTechnologies that aren’t just top-notch, they’re often top-secretA team of bold thinkers committed to exploring what’s nextOpportunities to gain new knowledge—as it’s discoveredWhat You Bring to the TableAn Associate’s degree or equivalent plus a minimum of 3 years of relevant experienceDistinct knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammarStrong written communication skills and the ability to tailor communication to the target audience through effective listening and interviewing skillsDistinct ability to research highly technical information and interpret dataAbility to read engineering drawingsExperience with CAD tools such as Creo or SolidWorksDistinct understanding of DoD MIL standards and style guides and the ability to adhere to and implement such standards in technical documentationWhat Sets You ApartStrives to grow expertise in the fundamentals of the job, including production tools, projects, DoD MIL STD, IETMs, etc.Team player who thrives in collaborative environments and revels in team successCreative, innovative responsibilities requiring advanced decision-making skillsExperience with Circuit Card assemblyIdentifies opportunities to apply AI for continuous improvement and innovationEducation & ExperienceAssociate's degree in a related specialized area or field, or equivalent combination of education and relevant work experience is required, plus 3 years relevant work experience.Clearance RequirementsApplicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.Due to the nature of work performed within our facilities, U.S. citizenship is required.Location: Bloomington, MNEqual Opportunity Employer / Individuals with Disabilities / Protected Veterans Show more Show less Seniority level Associate Employment type Full-time Job function Writing/Editing, Information Technology, and Engineering Industries Defense and Space Manufacturing, Writing and Editing, and Engineering Services

Posted 2 days, 8 hours ago Apply Now →

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