Documentation Leadership & Technical Writing Manager Jobs

Job Title: Math Curriculum Creator (Grades 1–10, US-Aligned)Role Type: Full-time Reports to: Founder / Curriculum LeadAbout Company:Debe Learning is a fast-growing online education company that provides 1-on-1 live classes for students aged 5 to 15 across the UK, Australia, and the US.We teach Math, Coding, English, and Science in a way that’s structured, personalized, and fun — so students not only perform better but also learn to think, apply, and grow. With regular feedback loops, creative projects, and detailed parent reports, we’re building the most trusted parallel learning platform for global families.Role Overview:We're hiring a Math Curriculum Creator to design and build a complete, US-standards-aligned math curriculum spanning Grades 1–10. For every grade and every class, you will produce a matched set of teacher notes, class notes, and worksheets that a tutor can pick up and teach with minimal prep. This is a high-output, detail-driven role suited to someone who can combine subject mastery with modern content-production tools.Key Responsibilities:Design a full scope-and-sequence for Grades 1–10 math, aligned to Common Core / US state standards, broken into modules and individual class sessions.Write teacher notes for each class: learning objectives, prerequisite checks, pacing guide, key talking points, common misconceptions, and suggested probing questions.Write class notes (student-facing) for each class: concept explanations, worked examples, diagrams, and vocabulary — clear enough for a 1:1 online setting.Create worksheets for each class: guided practice, independent practice, and homework, with an answer key, calibrated to grade-appropriate difficulty.Build periodic review/revision sessions and unit assessments with rubrics or mark schemes.Maintain internal consistency in formatting, difficulty progression, and terminology across all 10 grades.Incorporate feedback from tutors and student performance data to iteratively improve materials.Collaborate with the design/ops team to convert content into Debe's branded PDF format.Deliverables:Grade-by-grade curriculum map (topics, sequencing, pacing).Per-class package: teacher notes + class notes + worksheet (with answer key), for every class across Grades 1–10.Unit/module assessments with answer keys.A style/terminology guide to keep materials consistent across grades.Required Skills & Qualifications:Strong command of K–10 math curriculum standards (Common Core or equivalent state standards).Prior experience in curriculum design, instructional design, textbook/workbook authoring, or teaching math at the K–10 level.Excellent written communication — able to explain concepts simply and precisely for both teachers and students.Strong organizational skills — able to manage a large, multi-grade content pipeline without losing consistency.Comfortable working with AI writing/content tools (e.g., ChatGPT, Claude) to accelerate drafting, while editing rigorously for accuracy.Proficient with Google Workspace / Microsoft Office for drafting and collaboration; comfortable with cloud-based document workflows.Familiarity with LMS platforms and digital worksheet/quiz tools (Google Classroom, Khan Academy, IXL, etc.).Basic data literacy — able to use student performance/feedback data to identify gaps and revise content.Compensation & Perks:Monthly salary of Rs. 25,000Opportunity to lead curriculum development teams at a growing startup Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Education

Direct message the job poster from StayVista Ankita Sheth Ankita Sheth Specialist- Learning & Development (Hospitality)Location: BangaloreAbout UsStayVista is India’s largest villa hospitality brand and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes. We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India.Why Work With Us?At StayVista, you're part of a community where your ideas and growth matter. We’re a fast-growing team that values continuous improvement. With our skill upgrade programs, you’ll keep learning and evolving, just like we do. And hey, when you’re ready for a break, our villa discounts make it easy to enjoy the luxury you help create.Your RoleAs a Specialist in Learning & Development at Stayvista, you will be instrumental in designing, implementing, and delivering training programs for our on-ground staff, with a primary focus on housekeeping and service roles. Your role will ensure that team members are equipped with the skills, knowledge, and confidence to consistently deliver world-class guest experiences while upholding the highest standards of service and cleanliness across all our properties.About YouDevelop and deliver effective training modules for teams specializing in housekeeping, guest services, and villa management.Collaborate with Villa Managers and Stay Experience Managers to identify skills gaps and design tailored training interventions for specific property needs.Assess the effectiveness of training programs through performance evaluations, participant feedback, and direct observation.Strong knowledge of housekeeping standards, guest service protocols, and villa management best practices.Ability to train blue-collar and fresher workforce using simple, practical methods.Excellent communication skills in English and Hindi (regional languages a plus).Minimum 3–5 years of hospitality operations or training experience (hotels, resorts, homestays, or training institutes).Bachelor’s degree in Hospitality, Hotel Management, Learning & Development or a related field.This position includes tasks supporting Owner and Guest Management, as determined by organizational needsBonus Points - These are non-essential, but a bonus if you have them!Experience with On-Ground Training in Remote or Multi-Location Setups.Key Metrics: what you will drive and achieveTraining Effectiveness Scores.Reduction in Guest Complaints.Training Coverage Rate.Our Core Values: Are you a CURATER?Curious: Here, your curiosity fuels innovation.User-Centric: You’ll anticipate the needs of all our stakeholders and exceed expectations.Resourceful: You’ll creatively optimise our resources with solutions that elevate experiences in unexpected ways.Aspire: Keep learning, keep growing—because we’re all about continuous improvement.Trust: Trust is our foundation. You’ll work in a transparent, reliable, and fair environment.Enjoy: We believe in having fun while building something extraordinary.StayVista Spirit: Our Behavioral Competencies – How We Work TogetherBusiness Acumen: You grasp the basics of our company, customers, and services, always thinking ahead in your work. You’re mindful of costs and benefits, making smart decisions while learning from risks and mistakes.Change Management: You’re open to change, adjusting quickly to new information or challenges. Always eager to learn, you find creative ways to improve your work and seek feedback for growth.Leadership: You set clear goals, guide your team with energy, and take full responsibility for the work, ensuring others respect your leadership through action.Customer Centricity: You understand both internal and external customer needs and take ownership in addressing any service issues. You maintain clear communication and handle customer interactions with patience and respect.Teamwork: You collaborate well with others, respecting diverse opinions and always contributing positively to the team. You keep lines of communication open and share your thoughts without judgment.Result Orientation: You take responsibility for completing tasks and proactively tackle challenges to exceed expectations. You’re quick to spot issues and address them efficiently, making decisive decisions with resourcefulness.Planning and Organizing: You handle multiple priorities well, staying organized and focused. You ensure your work is thorough, accurate, and aligned with set processes to meet goals effectively.Communication: You communicate your ideas clearly, encourage dialogue, and ensure timely responses to your team, clients, and manager. You assert your views confidently and use multiple channels to share information effectively.StayVista is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decisions based on race, colour, religion, caste, creed, nationality, age, sex, including pregnancy, childbirth, or related medical conditions, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected under applicable laws. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Training and Customer Service Industries Hospitality and Hotels and Motels

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.Position: Instructional Designer – Senior AssociateEducation: Any GraduateExperience: 3 – 6 years of relevant experienceThe opportunityThis position will support the design of individual learning items and blended learning programs. The instructional designer will work to agreed design quality standards and processes, using approved templates and tools, and will collaborate with other designers and learning professionals to support the continuous improvement of design and development speed, efficiency, and quality. In addition, the designer will develop and maintain strong relationships with content owners, Subject Matter Reviewers (SMRs), learning and performance consultants, developers, deployment teams, and vendors.Your Key ResponsibilitiesActively participate in Skills Needs Analysis (SNA) conversations leading to the design of learning solutions.Draft learning objectives that meet EY quality standardsApply effective learning strategies and design guidelines to ensure the creation of impactful learning materials.Assist in drafting Learning Solution Plans and contribute to the continuous improvement of learning solutions.Create comprehensive learning documents (e.g., Storyboards, trainer/participant decks for Physical and Virtual Classroom programs) that contribute to the development of final learning assets.Maintain strong working relationships with Subject Matter Reviewers (SMRs), graphic designers, and other stakeholders to produce effective learning solutions.Review all learning deliverables for content flow, accuracy, language, and adherence to quality standards.Independently liaise with SMRs for technical reviews and feedback to enhance learning materials.Conduct quality assurance checks with SMRs, technical reviewers, and deployment teams; utilize their feedback to revise design documents.Utilize rapid authoring tools such as Storyline and Articulate Rise to create engaging and interactive learning modules.Ensure deliverables align with EY design and quality standards related to written materials.Use AI tools such as Copilot to improve learning design and add value. For example, creating infographics, first draft videos/animations and wireframes of simulations and learning games.Support the project manager in planning deliverables and estimating effort.Skills And Attributes For SuccessStrong interpersonal skills and the ability to collaborate effectively with content owners, SMRs, deployment teams, and other members of the learning team.Excellent written and verbal communication skills; ability to write effective instructional text, and facilitator materials.Ability to adapt to a constantly changing and growing business environment.Good problem-solving skills and a customer service-focused mindset.Proactive in mentoring junior team members and facilitating effective teamwork.To qualify for the role, you must have3 to 6 years of experience in designing courses and other learning items.Experience in designing effective learning solutions across different modalitiesProficiency with Microsoft Office tools and rapid authoring tools.Experience building and maintaining strong relationships with business customers/clients.Ability to work in fast-paced, stressful environments to deliver required results.Good To Have SkillsProficiency in European languages such as French, German or Spanish will be an advantage.Experience in project management.Experience with deploying courses on learning management systems such as SuccessFactors.Experience in creating eLearning courses using Articulate Storyline.What We Look ForAn experienced instructional designer who can support multiple projects concurrently.A professional who can quickly problem-solve and can offer perspective on solutions.A professional who demonstrates resilience and is energized by working in a global environment, proactively seeking different opinions and valuing diverse perspectives.Educational QualificationsA degree in any discipline.A degree or certification in instructional design or technical communication will be an advantage.EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less Seniority level Associate Employment type Full-time Job function Education and Training Industries Professional Services

About The OpportunityA fast-scaling edtech innovator transforming corporate and higher education training with AI-powered, learner-centric digital experiences. We design and deploy scalable, engaging, and data-informed learning solutions for global enterprises and academic institutions—blending instructional design rigor with adaptive technology to drive measurable skill outcomes and learner retention. Role & ResponsibilitiesDesign end-to-end learning experiences—from needs analysis to assessment—for corporate upskilling, compliance, and leadership programs.Translate complex subject matter into microlearning modules, interactive simulations, and scenario-based courses using rapid authoring tools.Collaborate with SMEs, product, and engineering teams to align pedagogy with platform capabilities and learner analytics.Develop storyboards, scripts, assessments, and accessibility-compliant assets while adhering to SCORM/xAPI standards.Leverage LMS/LXP data to iterate on content effectiveness and optimize learner pathways through A/B testing.Ensure all learning assets meet brand, instructional, and accessibility guidelines (WCAG 2.1+).Skills & QualificationsMust-HaveArticulateStoryline 360Adobe CaptivateSCORMxAPIInstructional DesignLearning Experience DesignLMSPreferredAI-powered authoring tools (e.g., Elucidat, DominKnow)Experience with LXP platforms (e.g., Docebo, Cornerstone)Knowledge of behavioral learning models (e.g., ADDIE, SAM, Bloom’s Taxonomy)Benefits & Culture HighlightsHybrid work mode with flexibility to work from anywhere in India + co-working allowancesDirect impact on global learning outcomes—your designs reach 1M+ learners annuallyAccess to in-house AI learning labs and quarterly upskilling sprints with global instructional design leadersSkills: lms,edtech,articulate suite,addie,storyboarding,instructional design,a/b testing,accessibility,scorm,design,learning Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Education

The Conversational Designer is responsible for designing and optimizing end-to-end conversational experiences for chatbots and voicebots. This is a strategic role that translates business goals and user needs into clear, natural, and effective dialogues that deliver meaningful interactions and measurable results. They define conversational strategies, handle assessment, create conversation flows and scripts, and work together with CAI engineers to ensure high-quality implementations. This is someone who has expertise in LLM, Agentic AI, Knowledge AI, and NLU. They are able to implement bots across all these scenarios, including hybrid bots, making the right decisions regarding scope. The Conversational Designer understands all the requirements and challenges we face in the voice channel, as well as all the mandatory requirements to successfully implement a voicebot. The Conversational Designer is responsible for the continuous improvement, analyzing performance data and user feedback to improve accuracy, user satisfaction, and key metrics, ensuring a seamless and scalable conversational experience across channels, use cases and knowledge base. It also involves exploring new features, optimizing models and providers, and continuously refining the solution to maximize impact.This is a remote role, candidate must be located and eligible to work in India.ResponsibilitiesCollaborates with the production team, particularly the Conversational AI Engineer and Delivery Manager, to define and deliver the best customer experienceConducts assessments within the operation and with clients to identify needs and opportunitiesMap use cases and define the priorities based in impact, effort and feasibility, aligned with the client expectation and contractDevelops the Conversational AI strategy for projectsDesigns conversational scenarios, flows, and dialogues for chatbots and voicebotsCreates proto-personas, bot personas, and tone of voice, ensuring voice and messaging align with the brand expectationsImplement the bot on the CAI platform, implementing the flows, KB, etcParticipates in KPI analysis, generating qualitative insights and reports to inform project decisionsSupports the project roadmap, working with the Delivery Manager to prioritize opportunities and improvementsDrives continuous improvement of the conversational experience and overall user satisfactionTrains the bot and reinforces the AI knowledge base in collaboration with the Conversational AI EngineerOversees QA and testing, including UAT and ongoing performance checks, consolidating feedback and implementing fixesIntegrates client-approved changes and enhancements during project executionSkills And QualificationsFluent in written and spoken English (C1 level minimum)Experience in conversational design for chatbots and voicebotsStrong knowledge in Conversational AI, LLM, Agentic AI and NLUStrong understanding of conversational UX and specificities of each channel: chat or voiceAbility to take advantage of LLM capabilities and integrate it in conversational design when required, working with hybrid botsUnderstanding of LLM functioning and RAGPerfect written and verbal communicationAbility to explain and defend design choices and user experience strategiesAbility to work in multicultural environmentFamiliarity with conversational AI platforms (e.g. Cognigy)Experience with voice interfaces and speech technologies (STT/TTS)Understanding of multilingual conversational designKnowledge of analytics tools to track user interactions and performanceAbout UsFoundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology, Engineering, and Design Industries Outsourcing and Offshoring Consulting and Artificial Intelligence

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Job DescriptionThe Colleague Experience Group (formerly HR) is focused on providing a great colleague experience every day. Our mission is to obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. Within CEG, the Colleague Services (CS) organization plays a critical role in providing outstanding services, capabilities, data, and insights to enable that great colleague experience. The organization builds and operates products and services to enable CEG and the business.The Colleague Experience Servicing Strategy is the structured approach American Express and Colleague Experience Group is taking to deliver support services to colleagues, ensuring interactions are efficient, consistent, and tailored to individual needs. It encompasses tiered support models, integrated technology platforms, and strong governance of knowledge assets to enable seamless resolution of colleague inquiries.The Knowledge Management Manager will establish and lead the Knowledge Management capability for CEG, creating the strategy, governance, content model, and operating disciplines required to make trusted knowledge a core enabler of the Colleague Experience Servicing Strategy. This is a build-and-transform leadership role with accountability for moving Knowledge Management from distributed practices to a scalable, governed, measurable, and globally consistent capability.The role will define the Knowledge Management governance model, develop the content strategy, and establish the intent architecture, taxonomy, and knowledge structures that enable colleagues, servicing teams, digital channels, and AI-powered experiences to find and use the right information at the right time. The manager will connect business intent, colleague needs, servicing journeys, content, and technology so knowledge becomes a foundational layer of the servicing ecosystem.This role combines strategy and execution leadership. The manager will translate the Knowledge Management vision into an actionable roadmap, stand up new capabilities and ways of working, and build and lead a new team to deliver the on the servicing strategy. Success will require strong leadership, influence, and stakeholder management across Servicing Strategy, Product, Technology, COEs, regional servicing teams, content owners, and other CEG partners.ResponsibilitiesEstablish and lead the Knowledge Management (KM) capability for CEG, defining the vision, strategy, roadmap, operating model, capabilities, success measures, and implementation approach required to enable global servicing.Define and implement the KM governance model, establishing clear decision rights, ownership, standards, controls, roles and responsibilities, and content lifecycle practices to ensure knowledge remains accurate, relevant, trusted, and sustainable.Develop and lead an enterprise content strategy for servicing knowledge, defining how content is created, prioritized, structured, reused, localized, maintained, and retired across the knowledge ecosystem.Define the intent architecture, taxonomy, and metadata framework that connects colleague needs and servicing intents to the right knowledge, workflows, digital experiences, and support pathways across Tier 0–3 servicing.Position KM as a critical enabler of the Colleague Experience Servicing Strategy, embedding knowledge across colleague journeys, agent experiences, self-service channels, case/contact center tools, and AI-enabled servicing capabilities.Design and evolve a centralized, scalable knowledge ecosystem, driving the rationalization and migration of distributed content while establishing an architecture that enables intuitive discovery, effective reuse, and consistent servicing experiences.Partner with Product and Technology leaders to shape business requirements and ensure knowledge platforms and capabilities are integrated, searchable, measurable, AI-ready, and optimized for effective retrieval and reuse.Harness servicing data and insights to continuously improve knowledge effectiveness, using case histories, search behavior, colleague and user feedback, and performance data to identify knowledge gaps, prioritize opportunities, and improve content and servicing outcomes.Establish the KM measurement framework and management routines, defining meaningful measures of content health, findability, adoption, self-service effectiveness, resolution outcomes, engagement, and overall business impact.Lead the implementation, adoption, and scaling of KM platforms and capabilities, overseeing business readiness, testing, deployment, change management, training, and onboarding across markets and servicing domains.Build and lead a high-performing KM team, defining the organizational structure, roles, and capabilities required; attracting and developing talent; setting clear objectives; and creating a culture of accountability, collaboration, and continuous improvement.Provide end-to-end strategy and execution leadership for the KM portfolio, translating the long-term vision into actionable priorities while balancing capability building, transformation milestones, near-term delivery, and measurable business outcomes.Build strong partnerships with senior leaders and stakeholders across Servicing Strategy, Product, Technology, COEs, regional servicing teams, and content-owning functions to establish shared priorities, navigate dependencies and trade-offs, and drive decisions across organizational boundaries.Serve as a trusted advisor and change leader for Knowledge Management, creating alignment around the KM vision, influencing senior stakeholders, communicating progress and impact, and driving adoption of common knowledge practices globally.Provide proactive leadership of risks, dependencies, and strategic opportunities across the KM transformation, using effective governance, stakeholder engagement, and escalation to maintain momentum and deliver sustainable outcomes.Qualifications8+ years of relevant experience in knowledge management, content strategy, service delivery, digital servicing, operations transformation, or a related field; experience establishing or materially transforming a Knowledge Management capability is strongly preferred.Demonstrated ability to translate strategy into execution, including building roadmaps, operating models, governance, processes, and teams in a complex global environment.Strong knowledge of Knowledge Management disciplines including governance, content strategy, knowledge architecture, taxonomy, metadata, intent design, search/findability, and content lifecycle management.Experience connecting knowledge strategy to servicing journeys, self-service, case/contact center operations, digital products, and/or AI-enabled experiences.Proven people leadership capability, including building teams, setting direction, developing talent, managing performance, and leading through ambiguity and change.Exceptional stakeholder management and influencing skills, with the ability to align senior and cross-functional stakeholders, facilitate decisions, manage competing priorities, and drive outcomes without relying solely on formal authority.Strong communication and executive presence, with the ability to simplify complex topics, articulate a compelling vision, and communicate strategy, progress, risks, and outcomes to varied audiences.Proven ability to lead complex cross-functional initiatives and deliver scalable solutions across business, product, technology, and operations partners.Strong analytical and program management skills, with a data-driven approach to prioritization, performance measurement, and continuous improvement.Experience with AI-enabled knowledge, conversational AI, chatbots, enterprise search, or retrieval technologies is a plus.About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About The TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:Competitive base salariesBonus incentivesSupport for financial-well-being and retirementComprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)Flexible working model with hybrid, onsite or virtual arrangements depending on role and business needGenerous paid parental leave policies (depending on your location)Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)Free and confidential counseling support through our Healthy Minds programCareer development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Industries Financial Services

Job DescriptionJob DescriptionAre you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Securities Services business to provide a comprehensive view.As a Knowledge Manager associate in our team, you will be at the forefront of managing and enhancing our content database, ensuring that our sales materials (including proposals, pitch books and brochures) are compelling, accurate and globally-consistent. You will collaborate with sales, product, client service and other subject matter experts to ensure content and stats are accurate, consistent and approved. You will also create materials for sales training, such as case studies, information on product overviews and strategy, oversee client feedback program, and prepare competitor analysis.Job ResponsibilitiesMaintain, update and enhance content used for client-facing documentation (proposals, pitchbooks and other similar documents) provided to prospective and existing clients in pursuit of winning or retaining business.Develop external and internal content in partnership with sales and product, including case studies, and product overviews & strategy documents.Coordinate with subject matter experts to update database with new responses as products are enhanced.Partner with subject matter experts to conduct periodic end-to-end reviews of responses in the database to ensure changes in business, value proposition, regulatory environment, staff, locations, etc. are correctly captured.Leverage AI-enabled workflows, data visualization tools, automation technologies, and emerging capabilities to improve data management, streamline processes, and deliver actionable insights to the businessSource and manage J.P. Morgan statistics in the creation of sales documents or in answering questions from clients or prospects globally.Prepare competitor data analysis to support sales initiatives and strategies.Perform vendor administration activities such as user access management and training, and act as a point of contact, liaising with vendor support to quickly resolve issues.Required Qualifications, Capabilities And SkillsMinimum 4 years of work experience in financial services industry, within content/database management, pre-sales, business development or marketing experience.Excellent verbal and written communication skills, with a thorough knowledge of American and British English language, grammar, spelling, punctuation, and usage, as well as the Associated Press (AP) style guide.Confidence, assertiveness, and professionalism to partner closely with all levels of management.Proficiency with MS Word, Excel, PowerPoint and AI tools required.Strong project management skills with the ability to manage tight schedules.Ownership and solution-oriented mindset, takes end-to-end responsibility of projectsStrong analytical and problem-solving skills, including the ability to interpret data, identify trends, and translate findings into actionable business insights.Preferred Qualifications, Capabilities And SkillsBachelor's degree (BA or BS) in finance, business preferred, but not required.An understanding of custody, fund services, or securities services industry and products is a plus.Experience working with structured datasets, relational databases, Python, Alteryx, SQL, Power BI, Tableau, or similar technologies to support reporting, automation, and data management initiatives.Self-starter with sound judgment and ability to operate independently and apply initiative.ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.About The TeamJ.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Other, Information Technology, and Management Industries Financial Services

Direct message the job poster from Liminal Custody Smaran Rao Smaran Rao Executive Search / Leadership Hiring / Talent Acquisition About the Role: We are looking for a Technical Writer to create and maintain high-quality API and developer documentation for Liminal's Wallet-as-a-Service (WaaS) and Digital Asset Custody platform. This role is instrumental in delivering an exceptional developer experience by making API integration intuitive, efficient, and seamless for our customers.The ideal candidate is an engineer-turned-technical writer with hands-on coding experience and a passion for simplifying complex technical concepts. You should have proven experience working with API-first products and creating public-facing developer documentation for technical audiences. You will collaborate closely with Engineering, Product Management, Developer Relations, and Solutions Engineering teams to produce clear, accurate, and user-friendly documentation for APIs, SDKs, Web3 services, and integration workflows.In this role, you will develop API references, integration guides, quick-start tutorials, code samples, release notes, and troubleshooting documentation that enable developers to successfully integrate with Liminal's platform. You will also play a key role in continuously improving our developer portal and documentation ecosystem, ensuring it remains comprehensive, up to date, and aligned with evolving product capabilities.Responsibilities:Write and maintain public-facing API documentation, developer guides, and integration tutorials.Collaborate with engineering and product teams to translate technical features into developer-friendly documentation.Ensure API usability and clarity by creating structured, well-organized documentation.Maintain OpenAPI (Swagger) documentation and ensure accuracy.Develop code examples, API workflows, and troubleshooting guides.Continuously improve documentation based on developer feedback, analytics, and support queries.Align documentation updates with new product releases and API changes.Implement best practices for documentation versioning, SEO, and accessibility.Assist in creating video walkthroughs, API onboarding tutorials, and technical blogs.Desired Candidate Profile:4+ years of experience as a Technical Writer in an API-first product.Hands-on experience in writing public-facing developer documentation.Strong knowledge of REST APIs, JSON, OpenAPI (Swagger), and API documentation tools.Ability to read and write code snippets (JavaScript, Python, Node.js, or similar).Experience with developer portals (e.g., GitBook, ReadMe, Docusaurus, or similar).Proficiency with Markdown, AsciiDoc, or other documentation tools.Experience with Postman, API testing tools, and developer environments.Strong ability to simplify complex technical concepts for developers and non-technical users.Good to Have:Startup experience and the ability to work in a fast-paced, dynamic environment.Familiarity with crypto, blockchain, Web3, or DeFi APIs.Experience working with Git and version control for documentation.Background in software development or engineering.Experience in setting up CI/CD workflows for automated documentation updates.About Liminal : Liminal Custody is a digital asset management infrastructure platform, offering secure wallet infrastructure and custody-technology solutions for institutions across the digital asset spectrum. This allows organizations to enforce complex transaction policies, and automate their treasury operations, all while maintaining direct control over their assets.Founded in 2021, Liminal is certified with SOC 2 Type II, ISO 27001 & 27701 standards. Headquartered in Singapore, with offices across India, UAE, and Taiwan, Liminal serves clients across the APAC and MENA regions, helping them scale and manage digital asset operations securely and in compliance with regulatory standards.Our website - https://www.liminalcustody.com Show more Show less Seniority level Associate Employment type Full-time Job function Information Technology and Writing/Editing Industries Software Development, IT Services and IT Consulting, and Data Infrastructure and Analytics

Job TitleTechnical AuthorJob DescriptionR&D Technical Author | Pune, India | Full-timeThe Product Technical Author is responsible for developing and maintaining clear, accurate, safe, and reusable technical information for Vanderlande products. Working as part of multidisciplinary R&D teams, the Product Technical Author converts engineering information into user-focused content that supports the assembly, installation, operation, inspection, and maintenance of automated material-handling equipment. The role contributes throughout the product lifecycle and ensures that documentation is delivered in alignment with applicable standards, product changes, and release requirements.Your RoleAs a R&D Technical Author, you will increase customer satisfaction and productivity by providing outstanding, high-quality user information. You and your team will design and develop technical product content and documentation, including mechanical assembly, installation, maintenance, packaging manuals, technical data sheets, animations, and training materials.The focus is on creating purposeful, easy-to-understand content that meets the needs of the target audience.You will work closely with colleagues and subject matter experts to keep content complete and up to date and to maximize content reuse through the Component Content Management System (CCMS).What You Will Do/Key ResponsibilitiesTechnical Content and Documentation DevelopmentCompose and develop user information, including manuals, animations, and training materials.Proactively obtain, analyze, and validate technical information from R&D engineers, product owners, safety specialists, service specialists, installation teams, manufacturing teams, and other subject matter experts.Understand technical constructions and machines at an overall level and transform technical information into clear guidance that meets end-user requirements.Transform engineering information, drawings, specifications, and technical discussions into clear, user-focused content documentation.Apply Vanderlande documentation styles, terminology guidelines, and content models.Develop visually engaging content with a preference for animations and reduced text where appropriate.Create or update technical illustrations from 3D models and engineering data.Apply Vanderlande illustration standards.Verify consistency between illustrations and technical instructions.Maintain content in the Component Content Management System (CCMS) using structured authoring principles, content reuse strategies, metadata, content models, and publication workflows.Participate in product development activities to identify documentation requirements.Assess documentation impacts of engineering changes and product updates.Maintain documentation throughout the product lifecycle.Incorporate approved safety information, safety notices, and information about residual risks into the technical documentation.Collaborate with safety specialists and engineers to validate safety-related content.Perform peer reviews of technical content and illustrations. Coordinate technical reviews with subject matter experts and ensure review comments are implemented appropriately.Agile & Jira WorkingCreate, estimate, and maintain documentation work items in Jira.Participate in relevant Agile ceremonies, such as sprint planning, backlog refinement, daily stand-ups, and sprint reviews.Report progress, risks, and dependencies to stakeholders.Project & Stakeholder CollaborationWork closely with engineers, customers, and other stakeholders to gather and validate technical information.Effectively participate in projects and contribute to achieving key milestones.Review and assess the quality of work created by colleagues to secure and share knowledge.Identify, manage, and escalate issues and risks that may impact project timelines.Ensure documentation and content are complete, accurate, and delivered according to project requirements.Planning & Continuous ImprovementManage personal planning and balance competing priorities effectively.Provide accurate feedback on progress, status, and planning.Contribute to continuous improvement of content development processes and tools.Support knowledge sharing and best practices within the Global Learning & Content Development team.Continuously improve the effectiveness and usability of technical information for customers and Vanderlande employees.Contribute to improvements in content models, templates, authoring standards, terminology, publication workflows, and documentation processes.What You BringBachelor’s degree in engineering, aviation, or a related technical field3+ years of relevant experience, preferably inLogistic process automationCapital goods industryIndustrial system integrationAbility to successfully manage competing deadlines and balance priorities.Didactic mindset with a strong desire to share knowledge and experience.Excellent communication and interpersonal skills at all levels.Strong team-player mentality with a results-oriented, determined, and confident approach.Influential, proactive, conscientious, and problem-solving mindset.Strong interest in translating expert technical knowledge into effective user information.Professional-level spoken and written English.Knowledge of an additional foreign language is an advantage.Technical SkillsMicrosoft OfficeXML editors / Structured Authoring ToolsContent Management SystemsSolidWorks Composer or equivalent technical illustration softwareDITA and Component Content Management Systems (CCMS)Jira or Agile Project Management ToolsENOVIA, PLM, or similar engineering data management systemsExperience with technical illustrations, animations, and reusable content developmentAbout VanderlandeThe Global Learning & Content Development department is responsible for customer training and documentation delivery for Airport and Distribution projects worldwide. The department also supports the Technology business unit by delivering manuals for product development.The team consists of professionals working across several global offices and is dedicated to delivering optimal knowledge transfer so that customers and Vanderlande employees can safely build, operate, and maintain our complex automated systems.Website www.vanderlande.comWhat We OfferWorking at Vanderlande comes with the support and space to grow, achieve, and enjoy the journey. Here is what that looks like in practiceCompetitive Salary Package30 days of annual leave (pro-rated from the start of the financial year), including22 paid leave days8 sick/casual leave daysApplicable government holidaysFlexible and hybrid working model that promotes work-life balanceAccess to Vanderlande Academy and a wide range of learning and development programsComprehensive medical insurance coverage, including parental coverageOpportunities to participate in diverse Vanderlande communities, networks, and employee initiativesOpportunity to collaborate globally with customers, engineers, and technical teamsHow We WorkWe work by three values Every day better, We care, and Team play.In practice, this means we drive customer success, lead with transparency, celebrate what we achieve together, and do what we say.Ready to apply?Are you interested in this position? Apply directly via our careers page with your CV/Resume and motivation letter.Diversity & InclusionVanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Automation Machinery Manufacturing and Industrial Machinery Manufacturing

Who We AreSimpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com.About The RoleYou'll join our Technical Support team as a technical writer. You'll write the documentation that helps customers understand and use the product. You'll report into Support, so you'll work closely with agents and support leaders to shape what the knowledge base should become. You'll also partner with product managers, designers, and engineers to document features before they ship.Your writing will shape how well customers can help themselves. You'll help reduce ticket volume, speed up support responses, and give the AI assistants that handle customer questions better material to work with. It's a hands-on writing role that directly affects customer experience.What You'll DoWrite and update knowledge base articles for the product areas you own, including admin guides, how-tos, and troubleshooting contentWork with the support team to spot common customer issues, close gaps in the KB, and decide what to update nextPartner with PMs and engineers as new features get built, drafting release notes, in-app help text, and UX microcopy along the wayOwn one or two product areas as your main focus, and pitch in on shared areas when neededCreate your own screenshots and short screen recordings to go with your writingExplain AI features clearly, including what they can and cannot do, and how the guardrails workWrite content that reads well for people and also works for the AI assistants pulling from the KBReview and edit content from other writers against our style and voice guidelinesHelp keep the KB healthy, including style guide upkeep, consistent terminology, and review workflowsRefresh older docs as the product changes, and clean up what's outdatedWhat We're Looking For3 to 6 years of technical writing or product content experience, ideally at a B2B SaaS companyA good understanding of how enterprise software works, including permissions, roles, integrations, admin versus end-user experiences, and multi-step workflowsClear, concise writing with strong editorial judgment and the ability to edit your own work wellFamiliarity with common style guides such as the Microsoft Writing Style Guide or the Google Developer Documentation Style GuideProduct thinking: you connect features to the real problems users are trying to solve, and you see content as part of the product experienceComfort looking at support data like ticket trends and common failure points to guide your workA sense of how the KB feeds into support tools, whether that's agent assist, chatbots, or AI assistantsComfort working in agile cycles with shifting scope and tight turnaroundsA portfolio with published KB articles, release notes, or product UX copyHands-on experience with a content management system (CMS) for knowledge base or help center content, including publishing and review workflows, versioning, tagging or taxonomy setup, and managing content across draft, review, and published statesHands-on experience writing API documentation, including endpoint references, request and response examples, authentication flows, error handling, and code snippetsBasic understanding of information architecture and how to structure content wellNice to haveWriting experience in intranet, employee experience, collaboration, or productivity productsExposure to Knowledge-Centered Service (KCS) or a similar way of running support contentExperience writing for or about AI and LLM features, including prompt guidance and content that AI can retrieve from cleanlyComfort using AI tools responsibly in your own writing workflow, from drafting to editingSome background in content design systems or terminology governanceWhat You'll GetMeaningful ownership from day one, with room to grow into content strategy and IA workMentorship from a senior IC on UX writing, content design, and information architectureDirect partnership with support, product, and design teamsA predictable release cadence and clear delivery expectationsVisibility into how your work moves the metrics Support cares aboutYour Voice, UnfilteredWe value the real you. To ensure a fair and authentic experience for everyone, we ask that you do not use AI tools (such as real-time answer generators, transcription apps, or note-taking bots) during your interviewOur process is designed to hear your unique story, thought process, and lived experience in real-time. Use of unauthorized AI tools may result in disqualification, as we want to ensure every candidate is evaluated on their own individual merits. We’re excited to meet the person behind the resume!If you need assistive technology or AI tools for accessibility (e.g., live captioning), please notify your recruiter in advance. We are committed to providing an inclusive interview experience.Simpplr’s Hub-Hybrid-Remote ModelAt Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Venture Capital and Private Equity Principals

Who We AreSimpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com.About The RoleYou'll join our Technical Support team as a technical writer. You'll write the documentation that helps customers understand and use the product. You'll report into Support, so you'll work closely with agents and support leaders to shape what the knowledge base should become. You'll also partner with product managers, designers, and engineers to document features before they ship.Your writing will shape how well customers can help themselves. You'll help reduce ticket volume, speed up support responses, and give the AI assistants that handle customer questions better material to work with. It's a hands-on writing role that directly affects customer experience.What You'll DoWrite and update knowledge base articles for the product areas you own, including admin guides, how-tos, and troubleshooting contentWork with the support team to spot common customer issues, close gaps in the KB, and decide what to update nextPartner with PMs and engineers as new features get built, drafting release notes, in-app help text, and UX microcopy along the wayOwn one or two product areas as your main focus, and pitch in on shared areas when neededCreate your own screenshots and short screen recordings to go with your writingExplain AI features clearly, including what they can and cannot do, and how the guardrails workWrite content that reads well for people and also works for the AI assistants pulling from the KBReview and edit content from other writers against our style and voice guidelinesHelp keep the KB healthy, including style guide upkeep, consistent terminology, and review workflowsRefresh older docs as the product changes, and clean up what's outdatedWhat We're Looking For3 to 6 years of technical writing or product content experience, ideally at a B2B SaaS companyA good understanding of how enterprise software works, including permissions, roles, integrations, admin versus end-user experiences, and multi-step workflowsClear, concise writing with strong editorial judgment and the ability to edit your own work wellFamiliarity with common style guides such as the Microsoft Writing Style Guide or the Google Developer Documentation Style GuideProduct thinking: you connect features to the real problems users are trying to solve, and you see content as part of the product experienceComfort looking at support data like ticket trends and common failure points to guide your workA sense of how the KB feeds into support tools, whether that's agent assist, chatbots, or AI assistantsComfort working in agile cycles with shifting scope and tight turnaroundsA portfolio with published KB articles, release notes, or product UX copyHands-on experience with a content management system (CMS) for knowledge base or help center content, including publishing and review workflows, versioning, tagging or taxonomy setup, and managing content across draft, review, and published statesHands-on experience writing API documentation, including endpoint references, request and response examples, authentication flows, error handling, and code snippetsBasic understanding of information architecture and how to structure content wellNice to haveWriting experience in intranet, employee experience, collaboration, or productivity productsExposure to Knowledge-Centered Service (KCS) or a similar way of running support contentExperience writing for or about AI and LLM features, including prompt guidance and content that AI can retrieve from cleanlyComfort using AI tools responsibly in your own writing workflow, from drafting to editingSome background in content design systems or terminology governanceWhat You'll GetMeaningful ownership from day one, with room to grow into content strategy and IA workMentorship from a senior IC on UX writing, content design, and information architectureDirect partnership with support, product, and design teamsA predictable release cadence and clear delivery expectationsVisibility into how your work moves the metrics Support cares aboutYour Voice, UnfilteredWe value the real you. To ensure a fair and authentic experience for everyone, we ask that you do not use AI tools (such as real-time answer generators, transcription apps, or note-taking bots) during your interviewOur process is designed to hear your unique story, thought process, and lived experience in real-time. Use of unauthorized AI tools may result in disqualification, as we want to ensure every candidate is evaluated on their own individual merits. We’re excited to meet the person behind the resume!If you need assistive technology or AI tools for accessibility (e.g., live captioning), please notify your recruiter in advance. We are committed to providing an inclusive interview experience.Simpplr’s Hub-Hybrid-Remote ModelAt Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want.Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time.Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Physics Subject Matter Expert (AI Training)About The RoleWe're looking for physics experts in Johannesburg and across South Africa to help train and evaluate cutting-edge AI models. Your deep understanding of physics will directly shape how AI reasons through complex problems — from undergraduate mechanics to graduate-level electromagnetism and beyond.This is a fully remote, flexible contract role where your subject matter expertise is the most valuable thing you bring. No AI background required.Organization: AlignerrType: Hourly ContractLocation: Remote (Johannesburg, South Africa)Commitment: 10–40 hours/weekWhat You'll DoDesign challenging, rigorous physics problems across domains such as mechanics, electromagnetism, thermodynamics, and quantum physicsDevelop clear, step-by-step solutions that demonstrate precise reasoning and logical structureEvaluate AI-generated responses for scientific accuracy, depth of reasoning, and quality of explanationCollaborate with researchers to develop and refine benchmarks spanning undergraduate to Masters-level physicsProvide structured, actionable feedback that helps AI systems reason more like expert physicistsWho You AreCurrently pursuing or have completed a Masters degree in Physics, Applied Physics, or a closely related field — from University of the Witwatersrand, UCT, University of Pretoria, or equivalentStrong physics reasoning and problem-solving skills across multiple advanced domainsAble to communicate complex concepts clearly and concisely in writingDetail-oriented with a systematic approach to quality and accuracySelf-motivated and comfortable working independently and asynchronouslyNo prior AI experience requiredNice to HaveExperience with data annotation, evaluation systems, or academic content creationFamiliarity with AI or machine learning conceptsBackground in research, tutoring, or technical writingWhy Join UsWork directly on frontier AI projects in partnership with leading AI research labsFully remote and async — work on your own schedule from anywhereFreelance perks: high autonomy, variety, and global collaborationContribute to meaningful work that advances the state of AI in STEMPotential for ongoing contract renewals and expanded project scope Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Research, Analyst, and Information Technology Industries Technology, Information and Internet

Key ResponsibilitiesTraining Needs Analysis* Conduct skills gap assessments for Technicians and workshop personnel.* Engage with technical experts, service management, and operational leaders to identify training requirements.* Review business performance indicators, customer satisfaction scores, warranty claims, and technical reports to identify development opportunities.* Develop annual training content plans aligned to business objectives.Technical Training DevelopmentDevelop and maintain technical training programs covering:* Toyota TEAM-GP* Vehicle Systems* Advanced Automotive Technologies* Workshop OperationsTechnical Training* Technician training (theory and practical).* Technician skill assessment and certification.Technical Content Creation* Technician training manuals* Facilitator guides* Technical presentations* Workshop practical exercises* Diagnosis case studies* Competency assessments* Knowledge tests* Technical reference guides* Online technical training contentE-Learning Development* Convert classroom content into engaging online learning experiences.* Develop interactive e-learning modules using instructional design principles.* Create multimedia learning content including: o Videoso Animationso Scenario-based learningo Interactive assessmentso Microlearning modules* Ensure content is compatible with the company Learning Management System (LMS).* Maintain content consistency, quality, and branding standards.Learning Management System (LMS) Administration* Upload and maintain learning content on the LMS.* Manage learner enrolments and course structures.* Monitor learner completion rates and training compliance.* Generate training and competency reports.Assessment and Certification* Design competency-based assessments.* Develop practical and theoretical evaluations.* Measure training effectiveness through assessments and learner feedback.* Support technician certification and service advisor accreditation programs.Continuous Improvement* Regularly update content based on: o New vehicle technologieso Manufacturer requirementso Customer service trendso Business needso Industry best practices* Evaluate training effectiveness and implement improvements.* Research emerging learning technologies and digital training trends.With a revenue of over €_8.3 billion, access to 45 of the 54 countries on the continent, and near to 23,100 employees, we are a key player in mobility, infrastructure and energy, healthcare and, consumer goods,.The Group partners with leading international brands and covers the entire value chain - imports, production and distribution- in line with the best international standards, drawing on over 170 years of hands-on knowledge and local expertise.We pursue a twofold strategy, focusing on manufacturing to promote local production, and distribution through its distribution network, Africa's largest, to offer tailored, affordable products and services to people across the continent.With Africa For AfricaMore information: www.cfaogroup.comThe Toyota Technical Training Specialist is responsible for designing, developing, implementing, and maintaining high-quality training programs and learning materials for Toyota Technical Training for Technicians and Workshop Personnel.The role focuses on creating both instructor-led classroom training and digital learning content that supports employee competency development, improves customer satisfaction, enhances technical capability, and ensures alignment with manufacturer standards, company procedures, and industry best practicesExperienceEssential* 3-5 years' workshop experience as Toyota Technician.* 3-5 years' experience in course delivery to Technicians (Technical Training).* 3-5 years' experience in training content development.* Experience designing classroom and online learning materials.* Experience working with Learning Management Systems (LMS).* Experience developing technical training programs for Technicians.* Experience with instructional design software such as Articulate i-Spring suite or similar tools.Core CompetenciesTechnical CompetenciesAutomotive Knowledge* Strong understanding of automotive systems and repair processes.* Understanding of emerging technologies such as EV, Hybrid, and ADAS systems.Direct Training* Course delivery.* Classroom Training for Technicians.* Practical workshop training for Technicians.* Technician Skill Assessment and Certification.Instructional Design* Adult learning principles.* Curriculum development.* Training needs analysis.* Competency-based learning design.Content Development* Technical writing.* Training material development.* Assessment design.* Multimedia content creation.Digital Learning* LMS administration.* E-learning authoring tools.* Video and digital content development.Behavioural CompetenciesCommunication* Excellent written and verbal communication skills.* Ability to explain complex technical concepts in a clear and engaging manner.Stakeholder Management* Builds strong relationships with technical experts, management, and operational teams.Customer Focus* Demonstrates a strong understanding of customer experience principles.Planning and Organizing* Manages multiple projects and deadlines effectively.Innovation* Develops creative and engaging learning solutions.Attention to Detail* Produces accurate, high-quality learning materials with strong version control.Problem Solving* Identifies learning gaps and develops practical solutions.Adaptability* Responds effectively to changing technology, products, and business requirements.Key Performance Indicators (KPIs)* Training programs developed and launched according to plan.* Number of technical training courses created or updated.* Number of customer service training courses created or updated.* Technician certification and competency ac Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design Industries Transportation, Logistics, Supply Chain and Storage

Job ID: 5661 Data is the foundation of our business and confidence in data is key for serving our customers in the right way in Large Corporates and Institutions (LC&I). Are you passionate about information architecture and would you like to build deep insight into the LC&I data landscape? We are now looking for an Information Architect who will play a pivotal part in driving strategic deliveries in our Data & AI transformation and ensure reliable and high quality data both for business processes and regulatory purposes.About Our TeamWelcome to LC&I Data Management. We collaborate closely with the LC&I business and help implementing clever data management practises, often in a complex data landscape. Data is the backbone of everything we do, and the team adds value by ensuring the data meet the business needs and regulatory requirements across the LC&I business value chain. If you are a strategic thinker with passion for information architecture, and have a proven track record of driving complex initiatives through influence and collaboration, we encourage you to apply for this exciting opportunity.Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us. Main responsibilities in this role: Leading cross-organizational collaboration: Independently collaborate with diverse stakeholders including Service Area/Domain Business Leads, Technology Leads, Architects, Data SMEs etc. to develop comprehensive metadata and information models to enable business objectives Driving results through influencing: Drive relevant Data Product deliveries without formal authority by effectively influencing stakeholders and building consensus across the organization Stakeholder engagement: Interact with internal stakeholders in LC&I, and coordinate alignment across other Business Areas and Group Functions including Group Technology, GDM and Group Architecture AI-powered automation: Develop and implement AI agents to automate manual-heavy processes, enhancing efficiency and reducing operational overhead Data Domain expertise: Leverage deep technical and conceptual understanding of LC&I data domains to design robust information architectures that support business objectives Data Standards development: Develop data standards and build business information models for Markets data subject areas while ensuring cross data domain alignment and regulatory compliance Change leadership: Support business stakeholders in adopting new tools, technologies and methodologies while managing key initiatives under tight timelines and pressure Who You AreThis is the right role for you if you possess: Data Product Expertise: Strong understanding of data product development, data reference architecture, and data architecture principles Information Architecture Competence: Proven ability to independently collaborate across organizations with different stakeholders to develop comprehensive information models Influence and Leadership: Demonstrated track record of driving results through effective stakeholder influence, particularly with senior leadership AI and Automation Expertise: Strong competence in developing AI agents and automated solutions to streamline manual-heavy processes and resolve bottlenecks in information architecture workflows Data Domain Knowledge: Strong technical and conceptual understanding of key financial data domains, including (but not limited to) market risk & valuation data, trade data, instrument data, and custody & safekeeping data Risk & regulatory expertise: Deep understanding of data-related banking regulations (e.g., BCBS 239, CRR/CRD, GDPR, ECB supervisory expectations), with the ability to identify data-related risk exposures, navigate complex regulatory requirements, and translate them into practical controls to ensure robust and sustainable compliance Communication and Change Management: Exceptional communication skills with proven change management capabilities and a development-oriented mindset Performance Under Pressure: Ability to work effectively under pressure while managing tight timelines and competing priorities Your background and skills include: Strong background in data management and governance, with expertise in leveraging advanced analytics and automation Strong stakeholder management skills with ability to lead by example and foster collaborative environments Fluent in English (professional level) Master’s degree preferred in Finance, Mathematics, Data Science, Computer Science, or a related technical field. Relevant qualifications in data management, information modelling, or AI/ML are considered an advantage What We OfferPeople come here when they want to get somewhere. For some, it’s to take their career to the next level. For others, it’s to break new ground within their area of expertise – in other words, with us, you will always move forward.A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.If this sounds like you, get in touch!Next steps Submit your application no later than 10/09/2026.We enable dreams and aspirations for a greater good. We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.Only for candidates in Sweden: For union information, please contact finansforbundet@nordea.se or SACONordea@nordea.com. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Banking

At John Sisk & Son, we’re more than a construction company, we’re a family-owned business with a global reach, committed to building excellence in every project. We deliver trust, certainty and value to our clients while embracing innovation and shaping the future of construction.This role will help create the environment, culture and networks that enable Sisk's collective expertise to be shared and reused. By connecting people, facilitating knowledge exchange and promoting innovation, the Knowledge Manager (Communities & Innovation) will help reduce duplication, accelerate learning and support the organisation's strategic objectives of Consistent Performance, Integrated Expertise and Innovative Delivery.The Knowledge Manager (Communities & Innovation) is responsible for developing and maintaining the frameworks, networks and activities that enable the effective exchange of knowledge across Sisk, in collaboration with the Knowledge Management team.The role will lead initiatives that encourage collaboration, learning and sharing between individuals, teams, disciplines and regions, ensuring expertise and experience are visible and accessible wherever needed. The postholder will develop and execute strategies that foster knowledge sharing, support Communities of Practice, facilitate learning events and strengthen Sisk's knowledge-sharing culture.The role will also coordinate the Irish R&D Tax Credit process, working with project teams, technical specialists and external consultants to identify qualifying innovation activity, collect evidence and develop case studies that capture and share business innovation. This is an excellent way to build relationships with busy project teams.A key measure of success for this role will be the growth of active knowledge-sharing networks, increased collaboration across business units and improved visibility of expertise, innovation and good practice throughout the organisation.Key ResponsibilitiesKnowledge Sharing StrategyIn collaboration with the Group Knowledge ManagerDevelop frameworks and processes to facilitate the exchange of tacit knowledge.Identify barriers to knowledge sharing and develop interventions to address them.Monitor and report on knowledge-sharing maturity and engagement across the business.Communities of PracticeDevelop and lead a Communities of Practice (CoP) strategy across the organisation.Establish new Communities of Practice aligned to business priorities and support Community Leaders in managing and growing their communities.Create frameworks, guidance and resources to ensure communities remain sustainable and effective.Facilitate collaboration between communities to reduce duplication and encourage knowledge transfer.Measure and report on community engagement, participation and outcomes.Knowledge Sharing Networks and EventsFacilitate knowledge-sharing activities, webinars and workshops across the Group.Coordinate and support the established Knowledge Sharing Network (monthly webinar sharing experience across the Group) and related forums.Organise events that connect employees with expertise and experience from across the business.Support subject matter experts in sharing knowledge through appropriate formats and channels.Irish R&D Tax Credit CoordinationCoordinate the Irish R&D Tax Credit process in partnership with external consultants and internal stakeholders. This includesScheduling and facilitating interviews between projects and consultantsMonitor progress of claims and ensure key milestones are achieved.Keeping project teams to deadlines to ensure a successful claimIdentify opportunities to increase engagement with the process and improve innovation capture.Develop technical case studies and identify innovations that can be shared through tacit channelsEssentialKnowledge, Skills and ExperienceStrong stakeholder engagement and facilitation skills.Ability to engage with technical and non-technical stakeholders.Strong organisational and project coordination skills.Experience developing or managing Communities of Practice, knowledge-sharing networks or collaborative programmes.Experience planning and facilitating workshops, webinars and collaborative events.Experience developing and implementing organisational or departmental strategies or programmes.Excellent writing, communication and storytelling skills.Experience working in construction, infrastructure, engineering or a related project-based environment.DesirableExperience in Knowledge Management, Organisational Learning or Organisational Development.Understanding of knowledge capture and knowledge transfer methodologies.Familiarity with Communities of Practice models and social learning principles.Experience creating knowledge assets and communications content, particularly in media format.Professional qualification in Knowledge Management, Project Management, Learning & Development or a related discipline.BehavioursThe successful candidate will demonstrateNatural curiosity and a desire to connect people and ideas.Strong relationship-building skills.Resilience and persistence in driving changeConfidence facilitating discussions with senior stakeholders and technical specialists who are short on time.Creativity in developing engaging knowledge-sharing opportunities.Excellent communication and influencing skills.Collaborative and inclusive approach.Passion for helping others learn and succeed. Competitive salary 26 days annual leave plus additional company days Pension and benefits Unlimited learning and development opportunities Much moreOur People and Recruitment CommitmentAt Sisk Group our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team.All vacancies are managed directly by our Internal Recruitment Team. Unsolicited contact or speculative CVs from unapproved agencies will not be accepted and no introductory fees will apply.We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion, or any other protected characteristic. Reasonable adjustments are available during the recruitment process.We know the confidence gap and imposter phenomenon can stop talented candidates applying. You do not need to meet every criterion - your skills and potential matter. Don’t hold back we want to hear from you.All recruitment materials comply with legal and regulatory requirements including the EU Pay Transparency Directive and the Equality Acts UK and Ireland. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing and Sales Industries Construction

Our Practice Solutions team leads the Firm’s innovation initiatives, supporting our lawyers in client delivery excellence. The team has deep expertise in working with established and emerging technologies, data analytics and data science, knowledge solutions and process re-engineering. The Practice Solutions team works with our lawyers to identify innovative solutions to support our clients. Through fostering a Firmwide culture of innovation, we encourage our lawyers to think creatively about how to deliver the best value to our clients and we ensure that White & Case remains at the forefront of advancements in the legal industry.Position SummaryWe are looking for a Legal Knowledge Engineer to help ensure we drive value from the systems that hold, classify and surface our knowledge. You will use AI to enhance the firm's knowledge, and onboard teams to the firm's knowledge systems. In practice this makes the role part builder, part governor and part translator: building the classification and metadata that make content usable, governing the quality of that work as it scales across teams, and translating what fee earners need into changes the firm's knowledge and AI systems can actually deliver.This role requires a dual skillset. It calls for someone comfortable working hands-on with taxonomies, metadata and AI tooling, but equally comfortable working with lawyers to understand how they work and where knowledge is created, lost or duplicated. The firm is consolidating its knowledge estate and connecting that knowledge to the tools lawyers use day to day - this role is central to making that happen.The White and Case knowledge strategy rests on four pillars: clean data, a single system, governed AI assets, and a culture of sharing. Our Legal Knowledge Engineer is the operational role that carries much of that work into individual practices. You will support the implementation of the firm's strategic knowledge system, partnering with PSLs/Knowledge Lawyers and supporting roles to drive value from our knowledge. A primary focus will be on automated classification at scale, the classification playbook resourcing model, and onboarding teams to the new systems.Duties And ResponsibilitiesClassification, Metadata and Enrichment (Pillar: Clean Up Data)Build classification capabilities for teams that need significant support, taking a lead role in their design and working directly with lawyers to validate outputs before they are relied uponProvide a governance layer over classification work carried out by PSLs and other domain experts, so that skills are built consistently, produce good results, and are measured properly rather than assumed to work.Design and run classification at scale so the firm can handle the large majority of tagging and profiling centrally, with domain experts validating the output rather than manually re-profiling document by document.Use AI to enhance the firm's knowledge: reducing the burden of long classification forms, producing draft profiles for PSL review, and enriching content with the metadata that makes it findable and useful.Define practice-specific metadata with each team, including their legal topics, document types and the data points that matter to how they practise.Bring rigour to how classification quality is assessed, including the use of gold sets, calibration and review feedback loops, so confidence in a skill's output is earned from evidence rather than asserted.Requirements and Practice Engagement (Pillar: Single System)Work with fee earners and practice groups to understand their knowledge requirements across content, features and data, ensuring those needs inform the firm’s knowledge strategy and system development.Act as a point of contact for those who need help leveraging knowledge, supporting them and building up their skills so the firm's classification and curation capacity grows rather than staying concentrated in one place.Interface with Practice Solutions teams to identify where knowledge can be captured or consumed within the tools and workflows those teams own.AI Assets and Downstream Systems (Pillar: Govern AI Assets)Govern the firm's AI assets, including prompts, workflows and skills, so they are portable and vendor-agnostic, able to be shared and moved between systems rather than locked into a single platform.Work with downstream systems that consume knowledge, to operationalise the connection of the firm's knowledge into the tools where lawyers do their work.Help ground the output of AI tools in the firm's approved knowledge, so that what they produce reflects firm precedent rather than generic suggestions.Onboarding, Adoption and Culture (Pillar: Build Culture)Onboard teams onto the firm's knowledge systems, helping them get their content, metadata and system configuration into good shape.Work with the Change Management team so that the communications and messaging around onboarding are clear and land with the people they are aimed at.Support efforts to instil a knowledge-sharing culture, addressing not just whether people can share knowledge but whether they actually do. Part of this role is helping make knowledge contribution worthwhile and its value visible.Deploy strategies to capture relevant usage and content metrics to drive the firm's knowledge strategy forward.Work with the firm's search tooling at a tactical and feature level to make sure the firm is getting the most out of what it has bought.Look at how lawyers work in iManage and find the points where knowledge sharing and data capture can happen naturally, as a by-product of normal work rather than a separate task.Experimentation and Staying AheadRun experiments on how the firm classifies know-how and final work at scale, and turn what is learned into concrete proposals for what to try next.Maintain a working view of where knowledge tooling is heading, including knowledge graphs, retrieval-based approaches and the emerging patterns for structuring knowledge so it can be used by machines as well as people, and judge what is worth bringing into the firm's approach.QualificationsYou bring a background in knowledge or legal experience, with real technical fluency; or a technical or data background, with the ability to navigate complex stakeholders.Comfortable working with structured knowledge, including taxonomies, metadata schemes and document classification, and an understanding of why getting these right matters.Practical fluency with current AI tooling, including prompts, skills-style reusable instructions and classification approaches, and enough understanding of how these behave to judge when output can be trusted.The ability to work directly and credibly with lawyers, drawing out how a team practises and what it needs without requiring them to speak in systems terms.Strong stakeholder engagement across a range of audiences, from individual PSLs to practice group leadership and technology teams.An instinct for measurement and evidence, rather than a willingness to assume that a system works because it was built.Curiosity about where the field is going and the discipline to turn that curiosity into things the firm can try.Legal practice experience is an advantage but not a strict requirement for a candidate strong on the technical and engagement sides. Equally, deep KM experience without any technical confidence is unlikely to be enough on its own, given how much of the role involves building and judging AI-driven classification.Location This role is based in London.Our standard office hours are 09:30-18:00, with a requirement for 4 days (Monday – Thursday) in the office per week. Firm BenefitsWe offer a flexible range of benefits, services, and programmes designed to help support your lifestyle requirements. Some of the benefits currently available include:Private medical insurance Pension plan with matched employer contribution up to 7.5% Yearly wellbeing fund Income protection Life insurance Critical Illness insurance Private GP services Travel insurance Dental coverage Cycle to work Holiday purchase (available during annual enrolment) This role reports to Associate Director, Knowledge SolutionsEqual OpportunitiesWhite & Case is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.If you require assistance and/or adjustment to participate in our application and/or interview process, please email us. We will be happy to work with you.The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.Note to Recruitment AgenciesOur internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Law Practice

About the company and the roleFuture Snoops is seeking an experienced, curious and creative Materials & Textiles Content Strategist, based in the UK or Europe to join our Materials & Textiles team on a full-time and remote basis. Sitting at the intersection of materials, design, culture and innovation, this role combines hands-on textiles expertise with trend intelligence, research and editorial storytelling.You will research and analyse the developments shaping the future of textiles and materials, connecting shifts in fabrics, innovation, sustainability and technology with wider cultural and consumer change. Working across women’s, men’s, kids, home and lifestyle, you will translate complex research and emerging signals into clear, compelling and actionable forecasts and content that our clients rely on.We’re looking for a confident writer and communicator with a strong point of view, an instinct for identifying what matters next, and the ability to work both collaboratively and independently. You will bring specialist materials knowledge to the wider forecasting and creative teams and travel to key international trade shows, exhibitions and industry events.Key Responsibilities Research and analyse emerging textile and material trends across trade shows, runway collections, industry events and the wider design landscape, connecting developments in fabrics, fibres, finishes, construction, craft and sourcing with broader cultural and consumer shifts.Develop cross-market materials and textiles content spanning women’s, men’s, kids, home and lifestyle, translating research into relevant insights and applications across solid materials, woven and knitted textiles, and non-woven categories.Contribute to seasonal and long-term trend forecasts, from initial research and analysis through to concept development, identifying the signals and shifts that will shape future material and design directions.Research material innovation and sustainability, including next-generation fibres and materials, circular systems, lower-impact processes, manufacturing technologies and evolving sourcing practices.Write and edit engaging, authoritative forecasting content, turning complex information into clear, compelling and commercially relevant narratives for a global audience.Lead and contribute to international trade show and industry event coverage, conducting on-the-ground research and translating key developments into insightful reports and future-facing recommendations.Develop strong visual and written narratives for reports, presentations and forecasts, collaborating with creative and forecasting teams to communicate ideas with clarity and impact.Build and maintain a relevant industry network across mills, manufacturers, suppliers, designers, innovators and researchers, while staying closely connected to new developments, launches and emerging ideas across the sector.Collaborate across teams and markets, bringing materials expertise and a strong point of view to wider forecasting, brainstorming and strategic projects.Experience We are looking for someone with 4+ years of relevant professional experience within textiles, fashion, materials, product development, sourcing, trend forecasting or a closely related field.Ideally, you will bring:A degree in Textiles, Textile Design, Fashion Design, Fashion & Textiles, Material Design or a related discipline.Strong professional experience working directly with fabrics and textiles, ideally through textile or fashion product design, development, sourcing, buying, manufacturing or a related role.Experience working with trend forecasting, trend research, design strategy or future-focused insight, either within a forecasting agency, consultancy, brand, supplier, manufacturer or design-led organisation.A strong understanding of the textile and materials industry and supply chain, from fibre and fabric development through to sourcing, production and finished product.Experience researching and communicating trends across multiple seasons, markets or product categories.Knowledge of sustainability and responsible material development is highly desirable, particularly around innovation, material impact, sourcing, traceability and emerging material technologies.Experience attending and analysing textile, design or fashion trade shows and industry events is preferred.Skills & AttributesExceptional copywriting and editorial ability, with a talent for turning complex research into clear, engaging and inspiring trend narratives.Strong analytical and critical thinking, with the ability to connect the dots across culture, consumer behaviour, design, innovation, technology and sustainability to identify meaningful emerging shifts.Excellent written and verbal English communication, with the confidence to articulate ideas, develop a strong point of view and contribute to creative and informative discussions.Strong knowledge of fabrics and textiles, paired with a refined visual sensibility and genuine curiosity about new materials, processes and technologies.A curious and resourceful research mindset, with an instinct for finding credible and unexpected sources of information in exploring what might come next.Highly organised and detail-oriented, with the ability to manage multiple projects and deadlines while taking ownership and working independently with focus and initiative.A collaborative and generous team player, comfortable working across different markets and disciplines and building strong relationships with colleagues and industry contacts.Adaptable, proactive and willing to travel internationally for trade shows, exhibitions, research trips and other relevant industry events. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Information Services

At Ayvens, progress starts with you.Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.Our Customer Services division plays an important role at the core of our business, delivering high-quality, customer support to Regulated and Corporate customers via multiple customer channels.Established as a key support function, our Knowledge Management Teams ensure our service led employees and customers are enabled with accurate, accessible and actionable information so that great outcomes can be delivered right first time.Key ResponsibilitiesLead, coach and develop a competent team of Knowledge Content Authors and Technical Writers, providing clear direction, strong engagement and an open feedback environment to drive efficient support of business needs.Drive the quality creation, governance and continuous review of knowledge, ensuring information is compliant, well-structured, easily accessible and effectively maintained.Foster a culture of strong collaboration, building cross-functional relationships and promoting knowledge-sharing across teams to enhance overall organisational effectiveness.Own and evolve the Knowledge Management framework, ensuring robust governance, version control, content standards and audit readiness.Build, lead and implement a new approach to insight and analytics, working with data teams to harness failure demand and other data indicators that identify knowledge gaps, drivers and opportunities for optimisation across both Regulated and Corporate Customer journeys.Leverage data and insight to continuously improve knowledge effectiveness, reduce failure demand and enhance customer and colleague outcomes.RequiredSkills and Experience:Demonstrable experience in a people management/leadership positionExcellent communication skills both written and verballyStrong analytical capability, interpreting data into information and action.Excellent stakeholder management skills at various organisational levelsProficient in Microsoft Applications (PowerPoint, Excell, Word)High attention to detail and commitment to quality and accuracy.Able to deliver clear, insightful presentations.DesirableKnowledge of UK regulation within a finance, automotive or other regulated type businessAble to simplify complex information into digestible content for different audiencesExperience of Knowledge management principles, systems, types of frameworks & content cycle best practicesWhat we offerRewards & Financial BenefitsCompetitive pension scheme, Annual salary review and bonus scheme,Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000)Retail discounts programme, GymFlex membership options, Cycle to Work schemeHealth & WellbeingLife Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance Time Off & Work–Life Balance25 days’ annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days , Time allocated for personal development, Study support (where applicable).Workplace & On‑Site FacilitiesFree parking (limited) , EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social eventsStudies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience or current hours don’t exactly align, we would encourage you to apply regardless! What’s the worst that can happen?!Why Ayvens? With over 3.1 million vehicles managed across more than 40 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Business Development and Sales Industries Financial Services

Job ID 2026-18974 Date posted 01/09/2026 Location Cambridge, United Kingdom Category Technical WriterJob OverviewAre you passionate about creating exceptional content experiences and curious about how sophisticated technologies come together?We are seeking a dedicated Information Developer to join our Silicon Tech Comms team. This captivating opportunity goes beyond creating documentation. You will define how users discover, understand, and adopt telemetry capabilities by bringing together content strategy and architecture, user experience, and tooling into a cohesive vision.Working across engineering, product management, support, and user experience teams, you will help ensure that we all pull in the same direction to deliver a consistent and effective customer experience.You will be joining a new collaborative team, shaping our vision of engaging content built using innovative approaches.ResponsibilitiesImplement the content strategy and information experience for Arm Telemetry.Partner with engineers, product managers, and domain experts to understand user needs and shape content that delivers measurable value.Drive alignment across content, tooling, and product teams, helping establish scalable structured content approaches that reduce duplication and improve consistency.Champion modern information development and AI-enabled documentation-as-code practices and mentor others through influence and technical leadership.Be comfortable and deliver in a fast-moving engineering environment where requirements, priorities, and organizational structures continue to evolve.Work across architecture, hardware design, software, validation, product management, and leadership teams to gather information, reconcile differing viewpoints, and drive documentation efforts forward even when decisions are still being formed.Key Skills And CompetenciesFamiliarity with user-centred content design, information architecture, and developer or customer experience.Comfortable working with docs-as-code and content tooling, including Git-based workflows.Strong problem-solving skills, with a pragmatic approach to explore technologies, investigate problems, and recommend improvements.Influence without direct authority across multiple teams and fields to balance user requirements and business objectives.Experience working closely with hardware and software engineers on complex technical topics.Have built relationships and credibility across technical and non-technical teams.Have operated effectively with incomplete information and evolving requirements.Nice To HaveExperience in telemetry, performance analysis, or related domains.Awareness of Arm technologies, silicon, and software development ecosystems.Knowledge of structured authoring, componentised content models, and content reuse strategies.You might have a relevant degree or post-grad qualification — but it’s not crucial. We value strong experience in Technical Communications or Information Development just as much.Most important is your ability to learn fast, grow in the role, and share your experience and knowledge with the team.Reasonable AccommodationsWe are committed to crafting an inclusive working environment. If you need any reasonable adjustments during the recruitment process or to perform the role, we will work with you to understand and support your needs.In ReturnThis role offers the opportunity to cultivate a strategic area of Arm's developer experience and influence how users interact with telemetry technologies across the ecosystem.Additional InformationPlease note this role does not meet the eligibility requirements for sponsorship, and therefore the successful candidate must have the right to work in the UK without relying on sponsorship by Arm.Accommodations at ArmAt Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please emailHybrid Working at ArmArm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.Equal Opportunities at ArmArm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Salary Range£57,900 - £78,400 per year Show more Show less Seniority level Associate Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Semiconductor Manufacturing, Software Development, and Computer Hardware Manufacturing