Documentation Leadership & Technical Writing Manager Jobs

Notre équipe spécialisée en Informatique accompagne son client, entreprise de services du numérique, dans le recrutement d'un(e) Knowledge Manager (H/F) en CDD pour une durée de 6 mois à St Herblain (44). Au cœur des enjeux de transformation et de support informatique, vous interviendrez en lien direct avec les équipes techniques (Poste de travail, messagerie, téléphonie…) afin de collecter, structurer et diffuser les informations essentielles. Votre objectif principal sera l'implémentation de …

About the role : You're the person in the room who can take a consumer insight, a cultural moment and turn it into a campaign idea that is relevant. You'll work closely with the Head of Brand, the Creative Director, and the Campaign team to develop ideas that stretch across channels (360 approach). You'll shape copy direction, and make sure everything we put out sounds like us. You'll help structure and elevate creative ideas. What you will do: - Develop campaign concepts and creative territori…

Location: Brussels, Belgium (Hybrid: 2-3 days remote per week) Type: Freelance About Us: Why Smile! Passionate about tech, digital, and innovation? Join the 1,800 employees at Smile, the European leader in open-source integration, spread across 20 agencies in 9 countries. Collaborative spirit and knowledge sharing are at the heart of our DNA. Our experts push the boundaries of open source every day to build a smarter, more efficient, and more responsible digital world. Here, we don't just follo…

Ambu is looking for a Global Quality Training Specialist to join our Innovation site in Augsburg, Germany.Are you passionate about learning, training, and helping people succeed in a quality-driven environment? Would you like to play a key role in shaping how training is delivered across a global organization while working with modern learning technologies and innovative approaches?If so, this could be the opportunity for you.As part of our Global Quality Training team, you will help drive the development of quality training across Ambu. You will work at the intersection of learning, quality, systems, and stakeholder collaboration, ensuring employees have access to engaging and effective training that supports our global Quality Management System.This is a unique role that combines training administration, learning technology, and instructional design. You will contribute both to the operational side of training delivery and to the creation of future learning solutions. Over time, the role offers increasing opportunities to shape new training concepts, develop learning content, and support strategic quality initiatives.You will join a small and dedicated global team where collaboration, trust, and continuous improvement are at the heart of how we work. While your closest team members are based in Denmark, you will be located in Augsburg and work closely with colleagues across multiple functions and countries.We offer a hybrid working setup with 3 days per week in the office in Augsburg and 2 days working from home, providing flexibility while ensuring strong collaboration with local colleagues and global stakeholders.Key ResponsibilitiesYour main responsibilities will include:Developing, maintaining, and continuously improving global quality training programs and curricula for employees across Ambu. Supporting stakeholders in designing effective learning solutions, including e-learning, blended learning, and other training formats. Acting as a trusted advisor on instructional design principles, learning methodologies, and quality training best practices. Managing and optimizing training processes within the Learning Management System (LMS), while supporting global initiatives aimed at strengthening and modernizing Ambu's training landscape. Creating and maintaining training content, supporting strategic projects, and helping ensure an engaging learning experience for employees worldwide. Providing guidance and support to LMS users and collaborating with colleagues across Quality, IT, People & Culture, and other business functions. Suggested Candidate Profile We believe great people come from many different backgrounds, and we know that not every candidate will meet every requirement. What matters most is your mindset, your willingness to learn, and your ability to create value through training and collaboration.You are likely to be successful in this role if you have experience in Learning & Development, Training, Quality, or a related field, ideally within a regulated industry such as medical devices, pharmaceuticals, automotive, aerospace, or another environment where quality and compliance play an important role. You have experience creating training materials and understand how people learn. You are familiar with instructional design principles and enjoy transforming complex information into practical and engaging learning experiences. Experience with methodologies such as ADDIE or similar frameworks is an advantage. You are comfortable working with Learning Management Systems, ideally SuccessFactors Learning or a comparable platform, and have used content authoring tools such as Articulate 360, Captivate, iSpring, or similar solutions. Most importantly, you enjoy combining creative work with administration. You are structured, self-driven, and comfortable managing multiple priorities while collaborating with stakeholders in different locations and time zones. Since your manager and closest team members will be based in Denmark, you should thrive in a remote and international working environment. Fluency in English, both written and spoken, is required Experience or interest in the use of AI for learning and development is considered a plus. We are excited about the possibilities that emerging technologies can bring to training, and this role will have the opportunity to contribute to future-oriented learning initiatives. Ambu – A Visionary and International Workplace Where Your Efforts Matter At Ambu, we improve patient care through innovation and collaboration. As a Global Quality Training Specialist, you will have the opportunity to influence how quality training is delivered across a global organization and contribute to projects that impact thousands of employees worldwide.You will join a growing international company where initiative is encouraged, ideas are welcomed, and personal development is supported. Whether you're looking to deepen your expertise in learning technologies, instructional design, quality systems, or global stakeholder management, you'll find exciting opportunities to develop your career while making a meaningful contribution.If you are looking for a role where you can combine learning, technology, quality, and people, we would love to hear from you. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Industries Medical Equipment Manufacturing and Hospitals and Health Care

Bei ABB unterstützen wir Industrien dabei, effizienter und sauberer zu arbeiten – und jede einzelne Person trägt hier dazu bei. Wir bieten allen Mitarbeitenden die Möglichkeit, Verantwortung zu übernehmen und die eigene Entwicklung aktiv voranzutreiben. Gemeinsam entstehen Lösungen, auf die alle stolz sein können. Wir suchen engagierte Talente, um gemeinsam die Welt voranzutreiben.Diese Position Berichtet AnSales Enablement Leader, Energy Industries__Your Role And ResponsibilitiesIn this role, you will have the opportunity to design and build the learning experiences that form the foundation of the Energy Industries Academy. Each day, you will work closely with Subject Matter Experts (SMEs), Sales Enablement, Product Groups, and business stakeholders to transform expert knowledge into engaging, scalable, and measurable learning solutions. You will also showcase your expertise by creating role-based learning pathways, certification programmes, and digital learning content that accelerate capability development and business performance across Energy Industries.The work model for the role is: hybridGlobal Opportunity – Open to Candidates Worldwide*While this job posting may display only a limited number of locations, we welcome applications from qualified candidates globally. If you believe your skills and experience are matching this role, we encourage you to apply regardless of your current location.This position does not require and support relocation. The successful candidate will be employed and hosted through their current ABB location or the nearest suitable ABB office.This role is contributing to the Energy Industries Academy, Commercial Excellence & Sales Enablement within Energy Industries (EN). Main stakeholders include SMEs, Sales Enablement teams, Product Groups, business leaders, trainers, HR teams, and Academy learners across global regionsYou Will Be Mainly Accountable ForDesigning and developing role-based learning pathways, curricula, certification journeys, and learning experiences aligned to business priorities and competency frameworks.Creating engaging learning assets including e-learning modules, videos, learning guides, assessments, facilitator resources, and job aids across digital, virtual, self-paced, and instructor-led formats.Establishing and maintaining Academy design standards, templates, methodologies, and governance processes to ensure consistency, quality, and scalability.Using learner feedback, engagement metrics, and business insights to continuously improve learning effectiveness, certification programmes, and learner experiences across the Academy.Qualifications For The RoleYou have experience in instructional design, learning design, curriculum development, learning & development, or capability development.You are highly skilled in instructional design methodologies, adult learning principles, learning pathway development, and curriculum design.You have proven experience creating engaging digital and blended learning solutions and developing content in partnership with Subject Matter Experts.You are passionate about creating engaging learner experiences and simplifying complex technical or business concepts into scalable learning solutions.You possess strong content authoring, communication, stakeholder management, facilitation, and project management skills.You are innovative around modern learning approaches, AI-enabled content creation, and digital learning technologies, with the ability to build future-ready learning programmes.You are at ease communicating in English. Experience within industrial, engineering, automation, technology, sales, or commercial environments would be advantageousWhat's in it for you? Shape the learning experiences that define the AUEN Academy and support capability development across the business.Collaborate with experts across sales, product, engineering, and business functions to create impactful learning solutions.Influence how knowledge is captured, shared, and scaled across a global organisation.Play a key role in building a world-class Academy that supports onboarding, professional development, certification, and future skills development.More About UsThe Energy Industries Academy is building a scalable learning ecosystem that enables employees to develop the commercial, technical, and professional capabilities required to succeed in a rapidly changing business environment. Through structured learning pathways, certification programmes, modern learning technologies, and expert-led content, the Academy supports onboarding, capability development, performance improvement, and career growth across the organisation.As a Learning Designer, you will play a critical role in transforming knowledge into impactful learning experiences that improve engagement, accelerate development, and create measurable business value. Your work will help establish consistent learning standards, reduce dependency on SME availability, and enable scalable capability development across regions and HUBs.This opportunity is open to candidates in multiple countries, with the final work location determined based on the selected candidate. As compensation may vary by location, we are committed to being transparent throughout the hiring process and will share details of the salary range, variable compensation and benefits package with candidates who progress to the first interview stage for a location in the European Union, covered by the EU Pay Transparency Directive.The final offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards. Die Zukunft wird sauberer und intelligenter durch vielfältige Talente – neugierige, mutige und kreative. Wir schätzen Menschen mit unterschiedlichem persönlichem Hintergrund und Erfahrungen.Bereit, gemeinsam etwas zu bewegen?Jetzt direkt bewerben oder weitere Informationen zu ABB und unseren Lösungen weltweit entdecken unter: https://www.abb.comJR00043063 Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Automation Machinery Manufacturing

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for France. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Direct message the job poster from hlpy Betty Gebremedene Betty Gebremedene Studente presso Università degli Studi di Milano-Bicocca DMA Training Specialisthlpy, born in 2020, is a tech road assistance company founded by a group of visionaries who quickly understood the needs of many global customers. They developed a digital and modern solution that has revolutionized the sector.Our dream started in Italy, has expanded to France, Spain and Germany. This dream is growing continuously, and we are on a mission to expand in other markets soon. Our business offers a B2B2C model aimed at all automotive sectors (insurance companies, car manufacturers, rental companies, mobility providers, etc.).As our team starts to take shape globally, our growth ambitions and market demand mean we are at the forefront of being a major player in the sector. For this reason, we are actively seeking a highly motivated Trainer to join our global team, responsible for onboarding and continuously upskilling our Digital Monitoring Agent population, ensuring everyone operates with the same quality standards, knowledge, and confidence in their day-by-day activities.ResponsibilitiesDesign, organise, and deliver training programs for the entire DMA population, covering onboarding for new hires and continuous refresher sessions for existing team members.Translate operational processes and procedures into clear, practical, and easy-to-follow training content for day-by-day activities.Deliver training sessions using different formats (classroom, on-the-job coaching, remote sessions) based on the audience and content.Monitor and evaluate training effectiveness, identifying knowledge gaps and adjusting content accordingly.Create and maintain up-to-date training materials, guidelines, and documentation, aligned with process changes and product updates.Provide ongoing coaching and constructive feedback to team members, supporting their growth and performance.Collaborate closely with Team Leaders and Coordinators to identify training needs and align on performance and quality standards.Track and report on training KPIs (e.g. completion rates, quality scores post-training, time to competency).Act as a reference point for best practices, fostering a culture of continuous learning within the DMA team.RequirementsPrevious experience in training, coaching, or a similar role, ideally within customer service or operations environments.Strong relational and communication skills, with the ability to engage, motivate, and build trust with different profiles and seniority levels.Patience, empathy, and active listening skills, with a genuine interest in people's growth.Ability to simplify complex processes and adapt communication style to the audience.Strong organisational skills, with the ability to manage multiple training sessions and priorities.Fluent in French; good knowledge of English.Previous experience in operations and/or customer service is a plus.Familiarity with training tools/LMS platforms is a plus.Extra informationThis role may require occasional flexibility to accommodate training sessions across different shifts, in order to reach the entire DMA population.Ready to make an impact? We'd love to hear from you 🚀 Show more Show less Seniority level Associate Employment type Full-time Job function Training and Strategy/Planning Industries IT Services and IT Consulting

À proposFondée début 2021 à Paris par 4 cofondateurs de 3 nationalités, Coachello a depuis le premier jour un ADN très international. L’aventure est née d’une conviction simple : le coaching et le développement des soft skills peuvent profondément changer la façon dont les talents grandissent au travail.Notre mission est d’aider les entreprises à développer leurs collaborateurs de manière plus personnalisée, plus continue et plus proche de leur quotidien. Pour cela, nous combinons coaching humain, coaching hybride et AI roleplays dans une plateforme intégrée à Microsoft Teams et Slack, afin de rendre l’upskilling accessible directement dans le flow of work.En une phrase, Coachello est la plateforme d’upskilling hyper-personnalisée qui permet aux entreprises de développer les compétences humaines à grande échelle, tout en adaptant chaque parcours au rôle, au contexte et aux besoins de chacun. Une centaine d’entreprises dans 12 pays nous font confiance, dont Microsoft, Enedis, Qonto, Papernest, Meilleurs Agents et WTTJ.Aujourd’hui, Coachello entre dans une nouvelle phase de son développement avec l’IA. Nos AI roleplays permettent aux collaborateurs de s’entraîner à des conversations professionnelles réalistes, de progresser sur leurs skill gaps et de gagner en confiance dans un espace sécurisé. Notre ambition : réinventer le développement des talents en créant des expériences d’apprentissage plus utiles, plus engageantes et réellement personnalisées.Descriptif du posteWe are looking for a Forward-Deployed AI Learning Designer to design the learning experiences behind Coachello's AI Role Play and AI Coaching programs.This is not a traditional Learning Designer role, and it is not a Customer Success or Project Management role.You will sit at the intersection of clients, learning design, AI product and delivery.Your role is to understand what a client is trying to achieve from a business and learning perspective, and translate that into an effective AI-powered learning program.You will work directly with clients to understand their context, target populations, competency frameworks, real-life situations and expected behaviors.From there, you will design the pedagogical architecture of the program: what people need to learn, what they should practice, how they should practice it, what good performance looks like, and how progress should be measured.You will then work closely with our Product, Tech and Project Management teams to turn that architecture into scalable AI Role Play and AI Coaching experiences.What You Will Own Scope the Learning NeedLead Learning Discovery With Clients To UnderstandWhat business problem are we trying to solve?What should people be able to do differently after the program?Which skills and behaviors matter most?Which real-life situations are currently difficult?What does great performance look like?How should proficiency and progress be measured?How does the program fit into the client's broader learning ecosystem?You will challenge briefs when necessary and help clients move from broad requests such as "we want managers to give better feedback" or "we want salespeople to handle objections better" to clear and measurable learning objectives. Design the Learning ArchitectureTranslate the client's objectives into a structured pedagogical framework.You Will DefineLearning objectives and expected outcomesTarget skills and behaviorsCompetency frameworksLearning progression and difficulty levelsPractice methodologyRole Play scenarios and variationsFeedback mechanismsEvaluation criteria and scoring rubricsReinforcement and repetition strategiesLinks between AI practice, formal training and human coachingThe objective is not simply to create realistic scenarios.It is to design practice experiences that lead to measurable skill and behavior improvement. Build AI Role Play & Coaching ProgramsTurn the learning architecture into actual experiences inside Coachello.You WillDesign realistic AI Role Play scenariosDefine personas, situations, objectives and constraintsCreate evaluation and scoring frameworksDesign AI feedback and coaching logicBuild progressive learning journeys rather than isolated simulationsAdapt experiences to different roles, seniority levels, countries and business contextsTest scenarios extensively before deploymentYou will become one of Coachello's internal experts on how AI should behave in a learning environment. Work Directly With ClientsYou will be forward-deployed into our most strategic AI programs.You will run workshops with L&D teams, HR leaders, Sales Enablement teams, business leaders and subject-matter experts to understand their reality and co-design the right solution.You should be comfortable moving between a conversation about learning science and competency development and a conversation about business performance and operational challenges.Your role is not simply to execute the client's brief.It is to bring the learning expertise needed to make the program better. Pilot, Test & ImproveLearning design doesn't stop when a program launches.You will observe how learners interact with the experience and use qualitative and quantitative data to improve it.You Will AnalyzeWhere learners struggleWhich scenarios create the most valueWhether difficulty is correctly calibratedWhether scoring accurately reflects performanceHow learners progress through repeated practiceEngagement and completionClient and learner feedbackYou will continuously refine the learning experience based on what happens in the field. Bridge Clients and ProductYou will be one of the closest links between our clients and our Product & Tech teams.Many client needs will initially require creative solutions using our existing product. Others will reveal capabilities that should become part of the product itself.You will help distinguish between the two.You will work with Product and Tech to translate learning needs into:New AI behaviorsNew Role Play capabilitiesBetter evaluation mechanismsNew learning flowsPersonalization logicProgram templatesAnalytics and learning insightsWhat we repeatedly build manually for clients today should help define what Coachello's product automates tomorrow.Profil recherchéYou probably have 3–8 years of experience across Learning & Development, Learning Experience Design, Instructional Design, learning consulting, enablement or a similar field.More importantly, you combine three things that are rarely found together.Strong learning expertiseYou understand adult learning, practice-based learning, behavioral change and competency development. You know how to turn a business objective into a meaningful learning experience.Strong Client SkillsYou can run a discovery workshop, ask the right questions, challenge a client constructively and turn sometimes messy requirements into a clear program.Strong AI and product curiosityYou are genuinely comfortable with technology and AI. You experiment with AI tools yourself and are interested in prompts, agents, simulations, evaluation systems and how AI can fundamentally change the way people learn.You don't need to be an engineer.But you should enjoy sitting next to engineers and product managers and figuring out how to make the technology deliver the learning experience you designed.This is not a traditional e-learning content production role.You will not spend your days building slides or standard training modules.It is also not a traditional CSM role.Project Managers and Client Success teams will help manage deployment, timelines and stakeholders.Your Ownership Is DifferentYou own the learning quality of the program.Your job is to make sure that behind every AI Role Play or AI Coaching experience, there is a clear learning objective, a strong pedagogical rationale and a measurable definition of success.Why Join Coachello?A key leadership role with real ownershipDirect access to founders and decision-makingA rare opportunity to have an entrepreneurial roleStrong product, unique data, and real market pullBSPCE / equity packageThe chance to create a brand that shapes how people think about coaching, leadership, and workProcess de recrutementWe like to keep things simple, transparent, and human. Here’s what you can expect:📞 Intro Call (30 min) A first conversation with one of our founders to get to know each other, understand your motivations, and share more about Coachello’s mission and culture.👥 Second Interview (45 min) A follow-up conversation with another founder to dive deeper into your experience, your approach to customer success, and how you see yourself growing with us.🎯 Case Study (1 hour) You’ll receive a short case study to prepare and present. It’s designed to simulate real-life situations you might face in the role, and to let us see how you think, prioritize, and communicate.🍽️ Team Lunch (Informal) A casual lunch with part of the team — to get to know each other better, see if there’s a natural cultural fit, and give you a feel for the Coachello vibe.🎉 Reference Check & Offer If all goes well, we’ll move quickly to make you an offer and welcome you aboard!Informations complémentairesType de contrat : CDIDate de début : 30 septembre 2026Lieu : Paris Expérience : > 3 ansTélétravail partiel possible Show more Show less Seniority level Mid-Senior level Employment type Internship Job function Education and Training Industries Technology, Information and Internet

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for France. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

We are seeking a hands- on technically deep and strategic Developer Relations Manager to join our team, with a focus on engaging developer ecosystems across technology domains. You will work directly with software solution providers, developers, and industry professionals to champion the adoption of NVIDIA’s advanced AI and computing platforms. The ideal candidate brings a blend of deep AI and technical expertise combined with a passion for developer education and a talent for communicating how…

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more a…

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more a…

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Writer - PostgreSQL based in Spain. This is an opportunity to join a distributed open-source software team focused on PostgreSQL and related database technologies. You’ll own the creation of clear, accurate, and user-oriented technical documentation across the product lifecycle. Working closely with engineers, product managers, QA, and fellow technical writ…

Our Practice Solutions team leads the Firm’s innovation initiatives, supporting our lawyers in client delivery excellence. The team has deep expertise in working with established and emerging technologies, data analytics and data science, knowledge solutions and process re-engineering. The Practice Solutions team works with our lawyers to identify innovative solutions to support our clients. Through fostering a Firmwide culture of innovation, we encourage our lawyers to think creatively about h…

We are recruiting for a Knowledge Engineering & Platform Lead to join our Information Technology team in London. Information Technology team - London The core of the global technology department’s mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 28 countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabl…

We are recruiting for a Knowledge Engineering & Platform Lead to join our Information Technology team in London. Information Technology team - London The core of the global technology department’s mission is to provide stable, reliable, and secure platforms and services to our partners, staff and clients and fulfil our regulatory obligations across 28 countries. To ensure that a consistent and standardised IT service is delivered to all offices, IT is managed and led as a global function, enabl…

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong. We are seeking…

CONTENT DESIGNER - £55,000 - BRISTOL - REMOTE (WITH OCCASIONAL TRAVEL TO CLIENT SITE IN TAUNTON) - SC REQUIRED MERITUS are recruiting for a Content Designer to join a leading organisation delivering complex UK Central Government and Defence programmes . This role would suit an experienced Content Designer, UX Writer or Content Specialist with strong writing skills, accessibility knowledge and a user-centred approach. Experience with content strategy, user research and wider experience design wo…

Refine Direct è la prima società tecnologica sul mercato italiano del Direct Marketing che permette di qualificare ed aggiungere valore alle attività di Direct Marketing. Posizione: Siamo alla ricerca di una figura da inserire nel ruolo di Junior Graphic & Content Designer che si occuperà della realizzazione di contenuti creativi per Campagne Meta, GoogleAds, TikTok, DEM oltre alla realizzazione di grafiche per landing page orientate alla conversione. La risorsa inserita avrà il compito di: - I…

Prime Engineering Italia è la divisione italiana di PrimeIT , un'azienda di riferimento, con oltre 18 anni di esperienza , specializzata nella fornitura di servizi tecnologici IT, telecomunicazioni e ingegneria. Potenziamo il business dei nostri partner ricorrendo alle tecnologie più avanzate e ai migliori professionisti del settore. Siamo specializzati in Team Extension, Servizi Gestiti, Software Personalizzati e Nearshore . A tal fine, attualmente contiamo su un team di oltre 2.800 profession…