Documentation Leadership & Technical Writing Manager Jobs

Job DescriptionKnowledge ManagerDerbyFull timeWhy join Rolls-Royce?At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting, and connecting people everywhere.By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.Position SummaryWe have an exciting opportunity for a Knowledge Manager to join our team in Derby. Within this role you will own, develop, and continuously evolve the enterprise IT Knowledge Strategy, enabling high-quality, reusable knowledge that drives first-time fix, shift-left, and self-service outcomes. The role ensures knowledge is treated as a strategic asset, embedded across the service value chain, and leveraged through ServiceNow and AI-enabled tooling to improve user experience, operational efficiency, and cost optimisation.What You Will Be DoingKnowledge Strategy & Governance: Define, own, and evolve a Global IT Knowledge Management Strategy aligned to ITIL 4, KCS, and organisational digital strategy, establish knowledge as a core capability within the Service Value System, embedding it across Incident, Problem and Request practices. Define and enforce knowledge governance, standards, policies, and controls ensuring consistency, quality, and compliance.Knowledge Lifecycle Management: Own the end-to-end knowledge lifecycle (create, review, publish, consume, improve, retire). Drive Knowledge-Centred Service (KCS) adoption, ensuring knowledge is created and improved as part of daily workflows. Ensure knowledge is audience-focused, optimised for End users (self-service), Service Desk (L1) and Resolver groups (L2/L3)ServiceNow & Tooling Enablement: Own and optimise Knowledge Management capabilities within ServiceNow, including:Knowledge base architecture and taxonomyIntegration with Incident, Request, Virtual Agent, and Employee CentreSearch optimisation and analyticsDrive adoption of automation and AI capabilities, including:AI-powered knowledge suggestions and case deflectionChatbots / Virtual Agents for self-serviceAuto-generation and summarisation of knowledge content (AI)Intelligent search and recommendation enginesPartner with platform teams to ensure tooling supports shift-left and self-healing capabilities.Shift-Left, Self-Service & First-Time FixLead initiatives to reduce dependency on higher support tiers through:Improved L1 knowledge capabilityHigh-quality, reusable knowledge articlesExpansion of self-service capabilitiesDefine and track KPIs such as:First Contact Resolution (FCR)Self-service adoption and deflection ratesKnowledge reuse and effectivenessEmbed knowledge into operational processes to ensure “knowledge before escalation” principles.Operational Management & Continuous Improvement: Ensure effective day-to-day operation of the Knowledge Management function. Define and manage SLAs/OLAs for knowledge creation, review, and publishing. Lead continual improvement initiatives, leveraging analytics, user feedback, and AI insights.Stakeholder & Supplier Management: Act as a thought leader and advocate for Knowledge Management across IT and the wider business. Ensure third-party suppliers adhere to knowledge standards and contribute effectively to the knowledge ecosystem. Drive behavioural and Cultural change and adoption through communication, training, and engagement strategies.People & Capability Development: Build and develop Knowledge Management capability and expertise across IT. Coach teams in KCS practices, content quality standards, and knowledge reuse behaviours. Define roles such as Knowledge Authors, Reviewers, and Publishers, ensuring clarity of accountability.Position QualificationsITIL 4 Foundation (minimum), with higher-level certification desirableKCS certification (preferred)Relevant degree or equivalent professional experience (SFIA aligned)Preferred RequirementsStrong experience in IT Service Management (ITIL 4) with a practical understanding of Service Value System and practices.Proven track record in implementing Knowledge Management strategies in complex, global organisations.Hands-on experience with ServiceNow Knowledge Management and related modules.Experience leveraging AI and automation tools to enhance service delivery and knowledge consumption.Strong understanding of KCS (Knowledge-Centred Service) frameworks and adoption approaches.Demonstrable success in delivering shift-left, self-service, and operational efficiency improvements.Excellent stakeholder management, influencing, and communication skills across all organisational levels.Regional BenefitsGenerous Annual LeaveRetirement Savings through the Rolls-Royce Retirement Savings TrustGroup Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-RoyceGroup Income Protection provides an income in the event that you are unable to work due to illness or injuryYour Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Rolls-Royce | Your Shares: MatchedDigital GP provides a convenient way for you to access GP consultationsOur vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient, and growing company. Join us, and it can be your future vision too.Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.Closing Date:24.08.2026As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.Job CategoryInformation TechnologyPosting Date10 Aug 2026; 00:08Posting End Date24 Aug 2026 Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Industrial Machinery Manufacturing

Key Responsibilities1. Content Strategy & Creative Planning• Develop strategic content plans that align with campaign objectives, audience insights, and brand priorities.• Lead the ideation and conceptualization of integrated campaigns from initial insight to creative execution.• Build campaign narratives, communication frameworks, key messages, and content pillars across multiple channels.• Translate business and operational initiatives into user-centric content and creative ideas.• Develop visual communication directions that enhance storytelling and strengthen campaign effectiveness.• Create mood boards, visual references, wireframes, and simple creative mock-ups to communicate campaign ideas.2. Creative Concept Development• Develop original campaign concepts, creative territories, and storytelling approaches for marketing initiatives.• Produce creative briefs that clearly communicate campaign objectives, audience insights, key messages, and desired emotional outcomes.• Collaborate with designers, video producers, and creatives to ensure ideas are executed with consistency and impact.Continuously introduce fresh creative thinking that differentiates campaigns and enhances audience engagement.3. Storytelling & Audience Engagement• Develop emotionally compelling stories that connect with audiences beyond promotional messaging.• Transform promotions, products, partnerships, and events into engaging narratives that inspire participation and sharing.• Create content that supports the entire consumer journey—from awareness and engagement to loyalty and advocacy.• Drive a people-first storytelling approach by highlighting authentic customer, community, and lifestyle stories.4. Content Development across Omnichannel & Quality Assurance• Lead the creation of high-quality copy across TV, Radio, OOH, events, digital campaigns, and partnership initiatives.• Review and refine creative assets to ensure consistency, clarity, and effectiveness.• Maintain a high standard of editorial quality and creative execution across all communications.5. Cross-functional Collaboration• Work closely with Operations team to understand campaign mechanics and translate them into engaging consumer communications.• Deliver clear communication with Creative teams to develop impactful visual storytelling and campaign assets.• Facilitate brainstorming sessions and contribute strategic creative ideas across projects.6. Performance & Innovation• Evaluate content and creative performance to identify opportunities for optimization.• Monitor trends in content, design, social media, and market behavior to inspire new ideas.• Continuously improve creative processes, storytelling techniques, and communication effectiveness. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Advertising and Marketing Industries Gambling Facilities and Casinos

Your Benefits Continuous Training Sharpen your skills and advance your expertise with our professional development programs. Great Team It’s truly the people that make the difference — and with us you’ll join the best team around. Flat Hierarchies Get straight through to the decision-makers with our streamlined organizational structure. Room for Innovation Turn your ideas into action in an environment that champions creativity and empowers you to lead change. Events From team outings to holiday parties and networking events, we build strong connections by spending quality time together. Quick Decision Processes Make things happen faster with streamlined processes that promote efficiency and effectiveness. Job Description What you can expect Shaping the Future: Join a passionate collective of learning designers dedicated to building the next generation of impactful multimedia experiences.Co-Creating with Global Experts: Partner with a diverse, cross-functional network of subject-matter experts to uncover the real-world needs of our teams and design learning that truly matters.Designing Experiences for a Global Community: Build immersive, interactive content for our worldwide workforce, using creative storytelling to bridge cultures and inspire a global audience.Innovating Without Limits: Partner with creative developers who blend technical mastery with instructional storytelling to create digital magic.Crafting Meaningful Journeys: Transform high-level goals into strategic learning blueprints, defining clear paths that empower our people to grow and succeed.Championing Design Excellence: Elevate the standard of our learning portfolio by ensuring every project reflects the latest in LXD (Learning Experience Design) and speaks with the modern yet authentic voice of the Rhenus brand.Deliver and Facilitate High-impact Training: Command live and virtual training, including hands-on coaching, ensuring learning experiences are backed with significant human interactionsGrowing Together: Become part of a supportive team where curiosity is celebrated and having fun is part of the job description. What you bring Minimum 2 years of ISD and L&D experience, including implementation of large e-learning projects, is a must; 3+ years’ experience is preferredA working knowledge of learning theories is essential (ADDIE, SAM, Gagne)An understanding that adults learn differently from students in school (andragogy vs pedagogy)Minimum 2 years of combined experience in live/virtual facilitation and the application of professional coaching models (e.g. GROW, structured feedback techniques), ideally within a corporate environment. A recognized coaching certification is a distinct advantage.Must have excellent communication skills in English; the ability to communicate in a foreign language is a distinct advantageMust have experience with using authoring tools such as Adobe Captivate and/or Articulate 360 and/or Adobe Creative Cloud; Knowledge of, and experience with, a modern Learning Management System is a must, experience with Workday is a distinct advantage Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Transportation, Logistics, Supply Chain and Storage, Truck Transportation, and Freight and Package Transportation

This role does not come with relocation assistance.Role purposeThe Integrated Content Strategist is responsible for turning Booking Ads commercial opportunities into effective, data‑driven creative concepts that connect our partners with millions of travellers and drive measurable revenue growth.This role sits within Content Services providing support to the Booking Ads team. You help to drive and deliver content across integrated strategies, define how content uses Booking.com’s first‑party intent data, and ensure that our Ads products and produced content are deployed in a way that:Wins RFPs and long‑term partnerships (especially with DMOs and brand partners)Delivers strong performance with a view to mature and develop the Ads impact and offeringProactive concept creation and playbook ownership to drive RFP pitches in the Booking Ads spaceIn this role you will work closely with internal insight teams, commercial operations and content producers to ensure our campaign strategies are grounded in what will help the team secure and extract as much value from RFPs as possible; whilst ensuring that we continuously learn what performs best for Ads customers and the business.This is a senior, individual contributor role with no direct people management, expected to operate with a high degree of independence and to provide clear strategic direction for how Visual Services and Booking Ads uses media, targeting and content to grow.Key Responsibilities (what You’ll Do)Data-Driven Concepting: Translate partner value propositions into compelling stories. Through frequent collaboration with the Insights and Content Production teams you will develop data-based concepts that align with specific needs of Booking and our Ad partners to guide the delivery solution which resonates with specific audiencesOwning Creative Stories: You’ll develop and guide singular and repeatable creative approaches to ensure adherence to Brand tone and effective creative deployment. Creative Collaboration: Close creative steering and development with external creatives and production teams. Ensuring the creative solutions are kept front of mind in RFPs and learning from what works across all produced content.Strategic Approach: Partner with the Media Strategist and commercial sales team to understand goals and develop comprehensive creative strategies and in order to win RFPs, ensure needs are met, insights are turned into stories and successes are learned from and developed into future creative approaches.Opportunity management and prioritisation: As the strategist at the intersection of Commercials and delivery, you will be responsible for the prioritisation of focus and effort, ensuring the highest opportunities are identified and actioned. Be the creative catalyst in the loop to proactively spot and accelerate opportunitiesDeep understanding of Partner needs: Through the commercial sales team develop and employ a deep understanding of what our signed and potential partners value from Booking for a successful outcome.Storytelling & Reporting: Translate complex data sets into clear, actionable narratives. Lead post-production wrap-ups to demonstrate successful needs translation and provide health status for the content workflows.Cross-Functional Collaboration: Act as the "creative glue" between Sales, Creative and Operations to ensure seamless campaign launches and technical troubleshooting.Industry Leadership: Stay ahead of digital marketing trends, programmatic shifts, and the evolving travel landscape to provide "consultative" value to partners.Experience8+ years’ experience in campaign strategy, digital media planning, performance marketing, or ad strategy – preferably at a publisher, retail media network or media agency.Proven track record designing and running complex, multi‑channel campaigns (onsite, programmatic display, social, search, video), ideally in high‑intent or e‑commerce environments.Demonstrated experience using first‑party or rich behavioural data to define audiences, inform strategy and improve performance.Hands‑on familiarity with ad‑tech and analytics tools sufficient to interrogate performance and guide optimisation.Experience collaborating closely with creative/content teams to translate insights and briefs into effective visual and messaging strategies.Comfortable operating at senior individual contributor - setting direction for campaigns, influencing domain decisions without direct authority, and working independently in a complex matrix.Fluent in business‑level English (written and spoken).Skills & BehavioursStrong strategic thinking skills: able to connect partner objectives, Booking Ads products, and audience/behavioural insight into coherent, actionable plans.Highly analytical and data‑driven, comfortable working with performance reports, funnels and cohorts. Able to identify patterns and formulate testable hypotheses from data. Confident quantifying expected impact and explaining trade‑offs.Familiar with onsite and off‑site advertising products and the interplay between media, placements and creative.Appreciation of visual content and creative application, able to converse clearly to production and clients around content needs .Excellent communication and storytelling skills, comfortable complex concepts (e.g. targeting logic, attribution, data signals) simply to non‑technical stakeholders.Comfortable presenting strategies and results to senior internal and external audiences.Strong cross‑functional collaboration skills; acts as a connector between Sales, Product, Data, Ops and Content.Able to lead discussions, challenge assumptions constructively, and build consensus around the right approach.Highly proactive, organised and reliable. Can manage multiple opportunities and live campaigns without losing detail by anticipating risks..Comfortable with ambiguity and change in a fast‑growing business.Humble, collaborative and solution‑oriented, with a clear bias to action.Motivated by building repeatable playbooks and systems, not just individual “hero” campaigns.Experience working within Jira and/or organisation wide project management tools.Inclusion at Booking.com:Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.Application ProcessThe interview process will entail a call with one of our Recruiters and a total of 3 interviews, all conducted via Zoom video conferencing.Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.Pre-Employment ScreeningIf your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Direct message the job poster from International Baccalaureate Trish Hughes Trish Hughes Hiring Global Talent for the International Baccalaureate across EMEA, APAC, AM, LATAM Salary: €64,051 - €80,064 EUR | $84,314 - $105,393 USD, negotiable depending on experienceJob Type: Full-Time, Fixed Term until 31 May 2028, 40 hours per weekLocation: Washington DC, USA | The Hague, NetherlandsHybrid working: Hybrid, open to considering all hybrid working patternsAbout The IBThe International Baccalaureate provides world-class educational services to over 6,000 schools across 160 countries. A career with the IB is not just a job; it’s an opportunity to work with an innovative world leader in education services where we empower our employees to thrive and make a difference.About The JobThe IB depends on high-quality, ongoing professional development that provides transformative experiences for international educators. As Learning Designer, you will shape innovative digital learning experiences, collaborate with multidisciplinary teams, and help expand the reach and impact of the IB’s professional learning portfolio for educators worldwide.ResponsibilitiesCollaborate with IB educators, learning teams and stakeholders to design engaging professional learning experiences.Design learning journeys across multiple modalities to achieve learning outcomes and enhance participant experience.Develop and revise digital learning content and online courses based on stakeholder feedback.Create and refine digital prototypes, storyboards and learning solutions for review and implementation.Design and develop multimedia learning assets including interactive modules, videos and infographics.Conduct learning design reviews and maintain digital quality standards across products.Research emerging learning design trends, tools and approaches to support innovation.Undertake quality assurance and user experience audits to improve learning products. QualificationsAdvanced degree in education, learning design, educational sciences or equivalent experience.Minimum three years of experience working with digital content, learning management systems and authoring tools.Experience designing learning experiences for adult learners.Strong knowledge of instructional design best practices and education technologies.Excellent information technology, information management and organisational skills.Collaborative and innovative approach to learning design within a digital environment.Ability to work effectively with diverse stakeholders and perspectives.Project management experience and international education exposure are desirable. In addition to your salary, we offer a range of regional benefits including:Netherlands employees:Flexible benefits allowance equivalent to 1.5% of Annual Salary to spend on benefits or as addition to salaryFlexible working (core hours are 10am-3.30pm), 40 hours per week25 days annual leave plus public holidays, plus opportunity to purchase up to 5 days of leave each yearBicycle schemeIB PensionLife insurance 2x annual salaryTravel and work from home allowanceHealth insurance allowanceDisability insuranceExcellent continuous professional developmentUS employees:10% employer pension contribution with a 3% employee contributionEnhanced family friendly benefitsFlexible benefits allowance equivalent to 1.5% of Annual Salary to spend on benefits or as addition to salaryUp to 20 days annual leave plus public holidays, increasing through service to a maximum of 25Paid Time Off accrued up to 9 days per year until a maximum of 14 days is bankedLife assurance 4x annual salaryPaid volunteering leaveExcellent continuous professional developmentThis job is offered on local terms and conditions and is at will.Opportunity & BelongingWe are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer, and we welcome applications from all qualified applicants. As a global employer, we adhere to all relevant employment legislation in the countries in which we operate, and we’re happy to provide any reasonable support or adjustments as needed to ensure applicants can fully participate in our recruitment process.Applications will be accepted until 23:55 ET, 17 August 2026. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Education Administration Programs and Non-profit Organizations

Job Title - P&O Transformation Process & Knowledge Management LeadLocation – Amsterdam, NetherlandsHours – FTC : 12 Months ContractWhy join us?Lead the design and standardisation of P&O processes and knowledge management across 19 European countries, shaping the future operating model for Mars Veterinary Health Europe.Play a pivotal role in a major transformation programme, driving process excellence, digital adoption, and employee self-service through ServiceNow.Collaborate with senior stakeholders across P&O, HRIS, IT and country teams to deliver meaningful organisational change.Build modern knowledge management practices that improve employee experience, service quality and operational efficiency.Join an international, collaborative environment where your expertise will have visible impact across a growing European business.The teamYou'll join the P&O Transformation team, responsible for delivering strategic change across Mars Veterinary Health Europe. Working closely with P&O leaders, Global Process Owners, HRIS specialists, IT teams and country stakeholders, the team is building a consistent, scalable operating model that supports more than 450 veterinary hospitals and clinics across Europe. The environment is fast-paced, collaborative and international, offering the opportunity to influence how people processes and knowledge are designed and delivered for the future.What We're Looking ForSignificant experience (5+ years) supporting transformation programmes, business process improvement or organisational change, ideally within P&O/HR.Proven ability to design, document and improve business processes using structured methodologies such as Lean Six Sigma and process mapping standards (e.g. BPMN).Experience establishing knowledge management frameworks, governance models and content lifecycle processes, ideally within ServiceNow or a similar platform.Strong stakeholder management and facilitation skills, with the ability to work effectively across multiple countries and functions while balancing global standards with local requirements.Bachelor's degree in Business, Human Resources or a related discipline. Experience with Workday, ServiceNow and change management methodologies would be advantageous.What We OfferCompetitive salary and benefits package.Flexible and hybrid working opportunities where applicable.Career development and learning opportunities within a global organisation.Wellbeing programmes that support physical, mental and financial health.Opportunity to work on a high-profile European transformation programme with significant business impact.Inclusive, collaborative culture focused on innovation and continuous improvement.About UsMars Veterinary Health (MVH) Europe is a family of leading Veterinary care providers committed to creating A BETTER WORLD FOR PETS. Our network includes trusted brands such as AniCura and Linnaeus, operating over 450 animal hospitals and clinics across 18 European countries. Together, our teams deliver high-quality, modern Veterinary care ensuring peace of mind for pet owners through excellent access and patient safety.At MVH Europe, we prioritize a culture of accountability, inclusion, and wellbeing. We believe our purpose — to make A BETTER WORLD FOR PETS — starts with building a better world for our people. We support our teams through comprehensive wellbeing programmes, clear development and career paths and a shared passion for delivering exceptional outcomes in Veterinary care.Mars is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, please speak to us. Mars is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries Veterinary Services

Direct message the job poster from LifeGoods Group Angelo Rechards Angelo Rechards HR Manager | LifeGoods Group Packaging, Artwork & Documentation Specialist📍 Locatie: Almere | Hybride werken mogelijkBen jij degene die overzicht houdt wanneer meerdere projecten tegelijkertijd lopen? Werk je nauwkeurig en krijg je energie van het coördineren en verbeteren van processen? Bij LifeGoods Group ontwikkelen we jaarlijks honderden nieuwe producten voor consumenten in heel Europa. Achter ieder product zit een zorgvuldig proces waarin verpakkingen, handleidingen, labels en artwork perfect op elkaar moeten aansluiten.Als Packaging, Artwork & Documentation Specialist ben je verantwoordelijk voor verpakkingen, handleidingen en labels van honderden consumentenproducten. Jij bewaakt het overzicht, betrekt de juiste mensen op het juiste moment en zorgt ervoor dat alle product documentatie en artwork tijdig, foutloos en volgens onze kwaliteitsstandaarden worden opgeleverd. Je let daarbij onder andere op een consistente merkstijl, een uniforme lay-out, correcte rating labels, de juiste veiligheids- en waarschuwingssymbolen en duidelijke gebruikersinstructies.Over LifeGoods GroupLifeGoods Group is een snelgroeiende speler binnen de direct-to-consumer (D2C) e-commerce in Europa. Vanuit ons kantoor in Almere ontwikkelen en verkopen we stijlvolle en functionele consumentengoederen binnen categorieën zoals wonen, huishouden, elektronica, koken en reizen.Onze producten worden verkocht via toonaangevende online marketplaatsen zoals Bol, Amazon, Kaufland en MediaMarkt en via onze eigen webshops.Iedere dag werken we aan nieuwe productintroducties, innovatieve concepten en een steeds professionelere organisatie. Daar speel jij een belangrijke rol in.Onze kernwaardenOndernemend | Persoonlijk | Klantgericht | KwaliteitWerken bij LifeGoods GroupBij LifeGoods krijg je veel vrijheid en verantwoordelijkheid. We houden van mensen die initiatief nemen, eigenaarschap tonen en energie krijgen van het verbeteren van processen.Je werkt in een ambitieuze scale-up waar de lijnen kort zijn, beslissingen snel worden genomen en jouw ideeën daadwerkelijk worden uitgevoerd.Wat ga je doen?Als Packaging, Artwork & Documentation Specialist ben je verantwoordelijk voor de volledige uitwerking van de product projecten die je onder je hoede hebt. Gedurende het volledige productontwikkelingsproces coördineer en verzorg je het opmaken, beheren, controleren en opleveren van verpakkingen, handleidingen, labels en overige artworkbestanden.Je bewaakt de planning en stemt af met verschillende afdelingen, leveranciers en externe partners. Dankzij jouw overzicht, kwaliteitsbewaking en oog voor detail verlopen projecten soepel en worden fouten vroegtijdig voorkomen.Je denkt daarnaast actief na over hoe nieuwe technologieën en AI-tools kunnen bijdragen aan een efficiëntere manier van werken. Je experimenteert met nieuwe mogelijkheden en vertaalt deze naar concrete verbeteringen binnen je eigen werkzaamheden en de afdeling.Jouw rol in het kortJe bent verantwoordelijk voor de volledige uitwerking van verpakkingen, artwork en product documentatie binnen jouw product projecten.Je bewaakt de planning en voortgang van meerdere product projecten tegelijkertijd en zorgt voor een tijdige oplevering.Je stemt dagelijks af met Category Managers, leveranciers, externe partners en andere stakeholders.Je stelt handleidingen, verpakkingen, labels en andere artworkbestanden op en controleert deze.Je bewaakt de kwaliteit, volledigheid, merkconsistentie en naleving van relevante wet- en regelgeving.Je beheert en uploadt handleidingen, QR-codes, labels en artworkbestanden.Je signaleert knelpunten en draagt actief oplossingen en verbeteringen aan.Je ondersteunt collega’s bij inhoudelijke vraagstukken rondom verpakkingen, artwork en product documentatie.Je draagt actief bij aan de verdere professionalisering van de afdeling en onze processen.Je onderzoekt hoe AI en andere technologieën het werk slimmer, sneller en effectiever kunnen maken.Waarom dit een mooie kans is✔️ Veel verantwoordelijkheid binnen het volledige artwork- en documentatieproces.✔️ Werken aan honderden nieuwe consumentenproducten per jaar.✔️ Veel afwisseling door het schakelen tussen verschillende projecten, teams en leveranciers.✔️ Ruimte om processen slimmer en efficiënter in te richten.✔️ Een combinatie van projectcoördinatie, kwaliteitsbewaking en inhoudelijke verantwoordelijkheid.✔️ Veel vrijheid om eigenaarschap te nemen over je eigen projecten.Over het teamJe wordt onderdeel van ons PCS team binnen Product Development. Samen zorgen jullie ervoor dat alle verpakkingen, handleidingen, labels en overige artworkbestanden inhoudelijk correct, visueel consistent en tijdig gereed zijn voordat onze producten op de markt worden gebracht.Het team werkt nauw samen met Category Management, Design, Quality, Buying en onze internationale leveranciers. De sfeer is informeel, behulpzaam en gericht op samenwerken.Wat breng jij mee?Je hebt hbo-werk- en -denkniveau.Je hebt ongeveer twee tot vijf jaar ervaring met artwork, verpakkingen, DTP-coördinatie, product documentatie of technische documentatie.Je bent sterk in plannen, organiseren en het bewaken van meerdere projecten tegelijkertijd.Je werkt nauwkeurig en hebt een scherp oog voor kwaliteit en detail.Je houdt overzicht, stelt gemakkelijk prioriteiten en schakelt soepel tussen verschillende werkzaamheden.Je communiceert gemakkelijk met verschillende stakeholders, zowel binnen als buiten de organisatie.Je denkt in oplossingen en neemt eigenaarschap over je projecten.Je bent nieuwsgierig naar nieuwe technologieën en gebruikt AI-tools om je werk slimmer, efficiënter en effectiever uit te voeren.Ervaring met Adobe Illustrator, MadCap Flare of vergelijkbare DTP- en documentatiesoftware is een pré.Wat bieden wij jou?Een salaris tussen de €3.400 en €4.100 bruto per maand op basis van een fulltime werkweek, afhankelijk van jouw kennis en ervaring.8% vakantiegeld, een dertiende maand en 26 verlofdagen.Een aantrekkelijke pensioenregeling.Een reiskostenvergoeding of NS Business Card.De mogelijkheid om hybride te werken.Een verzorgde bedrijfslunch op kantoor.Een bijdrage aan bedrijfsfitness.Een aantrekkelijk fietsleaseplan.Een moderne werkplek met prachtig uitzicht over Almere.Veel vrijheid, verantwoordelijkheid en ruimte voor eigen initiatief.Regelmatig leuke teamactiviteiten.Klaar om het verschil te maken achter onze producten?Wil jij ervoor zorgen dat onze producten niet alleen goed zijn, maar ook voorzien zijn van duidelijke handleidingen, correcte labels en verpakkingen die tot in de puntjes kloppen? En krijg jij energie van overzicht houden, projecten coördineren en continu verbeteren? Wij kijken er naar uit om je te ontmoeten. Show more Show less Seniority level Associate Employment type Full-time Job function Writing/Editing and Other Industries Internet Marketplace Platforms and Online and Mail Order Retail

Location: RemoteAbout The JobAt Alignerr, we partner with the world’s leading AI research teams and labs to build and train cutting-edge AI models.You’ll challenge advanced language models on topics like computer architecture and hardware design, embedded systems and IoT, networking and distributed systems, hardware security, and systems software and operating systems—documenting every failure mode so we can harden model reasoning.Organization: Alignerr Position: Computer Engineering Expert - AI Content Specialist Type: Hourly Contract Compensation: $35–$60 /hour Location: Remote Commitment: 10–40 hours/weekWhat You’ll DoDevelop Complex Problems: Design advanced computer engineering challenges across domains like RISC-V/ARM architecture, FPGA development, memory management, and hardware-software co-design. Author Ground-Truth Solutions: Create rigorous, step-by-step technical solutions, including assembly code, hardware description language (HDL) snippets, and architectural diagrams that serve as "golden responses" for AI training. Technical Auditing: Evaluate AI-generated code (C/C++, Verilog, VHDL), logic gate designs, and operating system kernels for technical accuracy, efficiency, and adherence to industry standards. Refine Reasoning: Identify logical fallacies in AI reasoning—such as race conditions, memory leaks, or improper timing constraints—and provide structured feedback to improve the model's "thinking" process.RequirementsAdvanced Degree: Masters (pursuing or completed) or PhD in Computer Engineering, Computer Science with a hardware focus, or a closely related field. Domain Expertise: Strong foundational knowledge in core areas such as Computer Architecture, Embedded Systems, Digital Logic Design, or Operating Systems. Analytical Writing: The ability to communicate highly technical hardware concepts and low-level software logic clearly and concisely in written form. Attention to Detail: High level of precision when checking bit-level operations, clock-cycle timing, and technical documentation. No AI experience requiredPreferredPrior experience with data annotation, data quality, or evaluation systems Proficiency in engineering software concepts (e.g., SolidWorks, MATLAB, ANSYS) to evaluate AI-generated code or workflows.Why Join UsCompetitive pay and flexible remote work. Collaborate with a team working on cutting-edge AI projects. Exposure to advanced LLMs and how they’re trained. Freelance perks: autonomy, flexibility, and global collaboration. Potential for contract extension.Application Process (Takes 15-20 min)Submit your resume Complete a short screening Project matching and onboardingPS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity. Show more Show less Seniority level Entry level Employment type Contract Job function Engineering and Information Technology Industries Technology, Information and Internet

We have an exciting opportunity for you! We’re looking for a Content Designer / UX Writer to research, design, and implement customer-centric content for our digital channels. The role has a focus on our apps and internet banking platforms.In the UX Content Team, it's our job to be the voice of the customer. That means designing clear pathways to information, producing seamless micro-copy and flows, increasing digital activation and usage, and championing user research to make informed decisions.We work flexibly and wellbeing is a priority at BNZ - We look after each other, both in the bank and in the UX Content team, and you can always bring your whole self to work.Mō te Tūranga | About the RoleWe sat down with the UX Content Director (Who you'll report to) and they told us the following about the role.This is a full time, 12-month fixed term opportunity based in Wellington. This is a hybrid role with three days in the office and two days where you can work flexibly.What are 5 day to day tasks the person in this role will complete?Working closely with UX Designers, UX Researchers, Product Managers, and development teams to craft clear, accessible, digital experiences.Attending project planning meetings and discovery workshops with stakeholders and wider team members.Contributing to our content guidelines, processes, and design system.Translating insights from user research and analytics into content solutions.Editing and collaborating on content with team members.What is the team culture and environment like?The two most important ingredients are fun and passion – we’re a tight-knit crew who love the work we do. We enjoy each other's company, and share lots of coffees, laughs, and Stuff quizzes.What projects / work will the candidate be working on now and into the next year?This is an exciting time for the UX Content team. We've got a strong foundation and the next couple of years will be about building out our digital experiences and capabilities. You'll be working on fresh projects to help deliver industry-leading digital experiences.What attributes will you need to be successful in this role?The ability to think strategically about content, from an individual digital screen through to a systems level.Expertise and experience in writing clear, concise micro-copy for digital channels.A deep understanding of UX design and content principles, and best practices.Excellent stakeholder communication and management skills.An understanding of accessibility for digital channels.Experience working with designers, researchers, and developers.Being passionate about words and content strategy is a must!Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New ZealandPlease Note: Applications for this vacancy close on Wednesday 19 August 2026. We review applications as they are received and may close advertising early. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design, Writing/Editing, and Research Industries Financial Services and Banking

Senior UX Writer - Lending Compliance, Lend & ProtectKia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, BulaVinaka and Namaste!Join ASBAt ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plan for their families and future.Mo te Turanga | About the role:As Senior UX Writer within Lending Compliance, you will lead the content design and UX writing strategy for the Collections and Credit Solutions (C&CS) uplift, helping create clearer, safer and more supportive experiences for customers who are navigating financial difficulty.You will shape content across digital and assisted journeys, turning complex lending, collections and compliance requirements into plain-English guidance that helps customers understand their options, take the next step and feel supported through difficult moments.Working with UX, Service Design, Research, Product, Compliance, Legal, Risk and Technology teams, you will balance customer needs, regulatory obligations, operational realities and business outcomes.You will define content principles, message hierarchies, tone guidance, content patterns and end-to-end content flows for C&CS, while also supporting copywriting needs across the wider Lend & Protect tribe. You will help teams communicate clearly, consistently and responsibly across digital products, staff tools, customer communications and service experiences.O pukenga | About YouYou will bring 7+ years’ experience in UX writing, content design, content strategy or a related field, with a strong track record working on complex, customer-facing products or services, ideally in financial services or another regulated environment.You will be skilled at simplifying complex information, designing clear content journeys and writing with empathy, precision and purpose for customers in vulnerable or stressful situations.You will be confident creating content strategies that support programme goals, improve customer comprehension and help teams deliver consistent experiences across channels. You will be comfortable working through ambiguity, asking the right questions and shaping content direction within complex systems and constraints.You will translate customer insights, policy requirements and business intent into practical content recommendations, working closely with research and cross-functional teams. Clear communication, stakeholder engagement and strong editorial judgement will be key.You will connect customer needs, regulatory obligations and business outcomes by designing content experiences that help customers understand complex information and make informed decisions. Drawing on customer insights, content strategy and UX writing principles, you will create and evolve content frameworks, information hierarchies, content patterns, decision flows and end-to-end content journeys that improve comprehension, accessibility and customer outcomes across Lending Compliance and the C&CS uplift.You will help prioritise content opportunities tied to measurable outcomes, contribute to a positive and challenging team environment, and lift content design practice across ASB’s CX and UX communities.Nga mea kia whai angitu ahau? | What Do I Need to Be Successful? To be successful, you'll be comfortable navigating complexity and simplifying regulated products, services and communications within legal, risk, technology and operational constraints. You'll bring strong content design capability across customer research, journey mapping, information architecture, content strategy, testing and governance, and be confident creating clear, connected experiences across digital and assisted channels.You'll work effectively within agile teams, facilitate workshops, influence stakeholders and partner with subject matter experts to shape content decisions. You'll balance customer needs, business outcomes and regulatory requirements, using evidence and insight to improve customer understanding and experience.Experience with enterprise platforms, design systems, technology transformation and regulated environments is highly valued. Knowledge of accessibility, behavioural science and designing for customers in vulnerable circumstances will also help you succeed.You may currently be working as a Senior Content Designer, UX Writer, Content Strategist, or in a similar role where you're designing customer experiences rather than creating marketing campaigns. Te mahi ki ASB | Working for ASB:We are committed to providing opportunities for our team members to grow and develop their capabilities and provide excellent training and personal development to ensure your initial and on-going success. If you want to make a real difference to our customers and are ready for your next challenge, please submit your application online to be considered. Me pehea te tono | How to apply?If this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you!Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.A position description is attached, and applications are invited online. Please include a cover letter outlining your area of interest and expertise.Please note that we will be reviewing applications after the advertising period closes and so our response to your application may be delayed.Thank you for your patience, and we look forward to connecting with you soon.  Show more Show less Seniority level Not Applicable Employment type Full-time Job function Information Technology Industries Banking, Financial Services, and Investment Banking