Documentation Leadership & Technical Writing Manager Jobs

Posting Type Remote Job Overview The Instructional Design Program Manager is a senior practitioner who designs, scales, and continuously improves learning programs that drive customer adoption, accelerate time-to-value, and deliver measurable business impact. This role is for someone who applies generative AI and agentic workflows as practical tools in how learning gets built, personalized, and improved-not just experimentation. At this level, you operate at the intersection of learning strateg…

Instructional Design Manager The Instructional Design Manager is a working manager responsible for leading a small team of instructional designers while directly designing and delivering high-impact learning solutions that build capability across the KFC system. This role partners with cross-functional stakeholders to identify performance needs, create scalable training programs, and drive readiness strategies that support key business initiatives, including product launches, operational proces…

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Learning Experience Design Specialist to design and deliver engaging learning experiences that enable the Membership Services organization to perform at its highest level. In this role, you will partner with business leaders to translate operational priorities into scalable learning solution…

Overview Your Future. Secured. ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience …

Our client, a leading organization in the learning and development space, is seeking an Instructional Designer II to join their team. As an Instructional Designer II, you will be part of the Learning & Development department supporting business stakeholders and cross-functional teams. The ideal candidate will have strong communication skills, excellent stakeholder management abilities, and a proven ability to work independently, which will align successfully in the organization. Job Title: Inst…

Content Strategist and Digital Marketing Manager Baethke Plumbing Chicago, IL Full-Time | Marketing and Brand Growth $48,000-$75,000 Annually Based on Experience AI Marketing | Content Strategy | SEO | Career Growth Please apply online only. No phone calls, please. Help Build the Future of Marketing with AI and Digital Innovation Are you passionate about creating content that drives results, leveraging AI to work smarter, and developing marketing strategies that fuel business growth? Baethke Pl…

OUR VISION & MISSION As part of the CEOs of Indiana Corporate Partnership, TechPoint is the nonprofit, industry-led growth initiative driving Indiana's tech ecosystem. TechPoint functions as the strategic hub that connects public, private, academic and philanthropic partners focused on technology. Today TechPoint is striving to make Indiana a tech leader through the intersection of the tech sector with advanced industries. Based in Indianapolis at 16 Tech, TechPoint's mission is to drive Indian…

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we…

Job Description Insight Global is seeking a Content Strategy Consultant for a leading streaming media client. This consultant will partner closely with the Content Acquisition and Business Development organization to answer high-impact strategic questions that will influence future content investments, partnerships, and product offerings. While the existing team specializes in executing deals, this engagement is focused on defining long-term direction, building scalable frameworks, and creating…

Job Title: Commercial Content Strategist Location: Spring, TX (Hybrid) Duration: Contract - 8 months Pay Range: $47.07/hr $61.62/hr (W2) Job ID: 407790 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pri…

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher's (https://danaher.com/our-businesses) 15 operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas int…

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We’re succeeding because they’re succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness ar…

Senior Technical Editor Location Onsite (TFHRC, McLean, VA) / Hybrid per COR direction Clearance Low Risk / Non-Sensitive - National Agency Check with Inquiries (NACI); USDOT PIV/ID card required About the Role We're seeking a Senior Technical Editor to lead the editorial process for high-stakes technical documentation and mentor a team of writer-editors. You will turn complex engineering and research content into polished, publication-ready material that meets rigorous federal style and accura…

Senior Engineer, Relief Valves & System Technical Authority Downstream Refining Operations | Full-Time | Lima, OH or Toledo, OH POSITION OVERVIEW Our client is seeking a highly experienced Senior Engineer to serve as the Relief Valve & Relief Systems Technical Authority supporting downstream refining operations. In this specialist leadership role, you will provide authoritative pressure relief engineering expertise across multiple refinery sites in Ohio, leading the technical assurance program …

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Romania. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.Job FunctionData Analytics & Computational SciencesJob Sub FunctionData Governance & PolicyJob CategoryProfessionalAll Job Posting Locations:Hyderabad, Andhra Pradesh, IndiaJob Descriptionohnson & Johnson is recruiting for a Sr Manager, IMSC Information Architecture Make/Quality, located in Hydrabad, India.As we continue to build out our Data Strategy and Operations organization within Innovative Medicine Supply Chain, we are creating this role as part of the Information Architecture pillar. The role will help establish Information Architecture as a strategic capability that enables AI-ready, trusted, reusable, and context-rich information across IMSC domains.The Sr Manager, IMSC Information Architecture Make/Quality will lead and oversee information architecture with primary focus on Make and Quality functional domains. This role will ensure that data assets are not only technically well designed, but also semantically aligned, discoverable, reusable, governed, and ready for analytics, automation, and AI.As Sr Manager, IMSC Information Architecture, you will ensure data assets are FAIR, AI-ready, and aligned with IMSC Information Architecture principles, standards, metadata requirements, semantic models, and the broader IMSC information architecture.You will develop and apply strategies to minimize duplication of information, clarify source of truth, establish shared business meaning, and strengthen consistency across supply chain functions, systems, and data assets. A key focus will be building the business context layer that connects data, knowledge, metadata, taxonomy, ontology, and semantic relationships to enable trusted AI and better business outcomes.Your scope will span master data, transactional data, analytical data, metadata, business glossary definitions, semantic models, taxonomies, ontology structures, and knowledge graph patterns. You will help define how data is structured, described, connected, governed, and reused across the data asset lifecycle.You will collaborate closely with functional business partners, Data Owners, Data Governance, Data Operations, J&J Technology, and ensure adherence to architecture partners to design scalable information models and data assets that maximize business value, improve data trust and discoverability, and create the foundation for AI-ready data across IMSC.Key ResponsibilitiesDesign and implement end-to-end FAIR and AI-ready data assets for Make/Quality functional domains, spanning master data, transactional data, operational data, and analytics consumption needs. Lead conceptual and logical information modelling for assigned domains, ensuring that data assets reflect consistent business meaning, reusable structures, clear ownership, and alignment with IMSC Information Architecture standards. Define and apply Information Architecture principles, standards, and patterns across metadata, taxonomy, semantic modelling, ontology, business glossary, data assets design, and context layer development. Establish and maintain domain-level business semantics, including shared definitions, business terms, relationships, classifications, naming conventions, and mappings between business concepts, master data entities, and system representations. Support the development of the IMSC AI-ready context layer by connecting metadata, business meaning, relationships, rules, lineage, and knowledge structures that make data understandable and usable for analytics, automation, and AI. Partner with Data Owners and business process owners to ensure business ownership of data meaning, shared definitions, domain taxonomies, and reusable information models. Work closely with Data Governance to ensure that semantic definitions, metadata standards, data asset requirements, and information architecture policies are governed, adopted, and embedded into the data asset lifecycle. Collaborate with Data Operations and J&J Technology partners to ensure information models are translated into scalable, technically feasible, and governed data assets within the approved IMSC data ecosystem. Provide Information Architecture oversight for strategic initiatives and architecture reviews, ensuring that new data assets are aligned to standards for meaning, ownership, reuse, metadata, discoverability, governance, and AI readiness. Contribute to the design and adoption of the IMSC Information Architecture operating model, including roles, responsibilities, decision rights, review criteria in architecture board, lifecycle processes, and federated ways of working. Support the establishment and adoption of metadata cataloguing practices, business glossary standards, lineage visibility, data contracts, and reusable templates that improve discoverability and trust. Lead ontology and knowledge graph implementation to create a coherent context layer. Identify and pilot opportunities to use AI-assisted and agentic AI capabilities to accelerate metadata curation, semantic modelling, taxonomy development, ontology creation, data asset design, and quality review processes. Create practical guidance, playbooks, and examples that help business and technology teams understand and apply Information Architecture standards across domains. Drive adoption and awareness of Information Architecture across IMSC by simplifying complex concepts, communicating the value of metadata and semantics, and supporting education for business and technology stakeholders. QualificationsExperience working in pharmaceutical, healthcare, life sciences, supply chain, manufacturing, quality, or regulated data environments. Good knowledge of industry standards and practices related to data management and information architecture, including FAIR, IDMP, ISO standards, data mesh, domain-driven design, semantic layers, and knowledge graphs. In-depth experience in information architecture, data architecture, data modelling, or data management, with strong capability in conceptual and logical modelling across complex enterprise domains. Strong understanding of FAIR data principles, data product design, metadata management, business glossary, taxonomy, semantic modeling, ontology concepts, and knowledge graph patterns. Experience designing end-to-end data products across master data, transactional data, operational data, and analytics consumption layers. Strong understanding of how information architecture enables AI-ready data, including semantic consistency, contextual connectivity, metadata completeness, lineage, data ownership, and governed reuse. Experience working with data catalogues, metadata repositories, business glossaries, ontology tools, semantic layers, knowledge graph technologies, lakehouse platforms, or comparable data and information management capabilities. Familiarity with platforms and capabilities such as Alation, Databricks, Neo4j, TopBraid, SAP S/4HANA, SAP BDC, medallion architecture, or comparable enterprise data and semantic technologies. Ability to translate business needs into reusable information structures, shared definitions, domain models, data product requirements, and practical design guidance. Experience working in a federated operating model, partnering with Data Owners, Data Governance, Data Operations, and technology delivery teams. Experience supporting multi-year strategy, transformation, or technology deployment initiatives with focus on information management, data management, data products, analytics, or AI enablement. Strong ability to operate across business and technology stakeholders, simplify complex technical topics, and communicate the value of information architecture to senior and cross-functional audiences. Proven track record of building partnerships, influencing without authority, inspiring change, and delivering results across complex global ecosystems. Experience creating standards, playbooks, templates, architecture review criteria, or adoption materials for business and technology audiences. Good knowledge and understanding of data governance, data quality, data contracts, data product certification, lineage, access controls, and operating models for governed data products. Good knowledge and understanding of using automation, AI-assisted workflows, or agentic AI capabilities to accelerate data modelling, metadata curation, semantic modelling, or data quality processes. Energetic, accountable, curious, collaborative, and committed to continuous learning and capability building. OtherRequires up to 10% of international travelRequired SkillsPreferred Skills:Advanced Analytics, Analytics Dashboards, Business Behavior, Database Management, Data Governance, Data Management, Data Privacy Standards, Data Savvy, Data Security, Data Stewardship, Emerging Technologies, Information Security Risk Management, Organizing, Performance Measurement, Standard Operating Procedure (SOP), Strategic Thinking, Technical Credibility Show more Show less Seniority level Not Applicable Employment type Full-time Job function Engineering and Information Technology Industries Pharmaceutical Manufacturing

Life tastes better with ice cream With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.What Truly Sets Us Apart Is How We Work.We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.The role Our Global Business Services (GBS) is the union of innovation, operational excellence, and digitaltransformation. We strive to elevate user experiences through standardized, cutting-edge automated solutions that promote efficiency, agility, and informed decision-making across various functions and markets.Effective knowledge management is critical for organisations seeking to maintain a competitive edge and foster continuous improvement. By systematically capturing, organising, sharing, and utilising knowledge assets, companies can drive innovation, enhance collaboration, and reduce redundant efforts. The Knowledge Management (KM) Analyst plays a pivotal role in this process. This professional is responsible for designing and implementing strategies to ensure vital information is accessible, accurate, and secure. By analysing knowledge flows, facilitating best practice sharing, and supporting digital platforms, the KM Analyst helps maximise organisational learning and operational efficiency.What You'll Be Responsible ForIdentifying critical information, best practices, and "lessons learned" from projects and subject matter experts.Developing templates and guidelines to ensure information is consistent, readable, and professional.Periodically reviewing the knowledge base to archive outdated information and update existing articles.Structuring knowledge system categories to be logical for end users.Utilising appropriate keywords and tags within content to optimise search engine retrieval and ensure alignment with user queries.Optimizing the user interface of internal portals (like SharePoint, LMS, etc.) for maximum findability.Monitoring metrics such as page views, search queries with "zero results," and user engagement levels.Measuring how the knowledge base affects KPIs, such as reduced support tickets or faster onboarding times for new hires.Serving as the functional administrator for Knowledge Management Systems (KMS).Ensuring the knowledge base connects effectively with other enterprise tools like Microsoft Teams.Working with IT to resolve technical bugs or permission issues within the platforms.Encouraging employees to document their processes rather than keeping "tribal knowledge" in their heads. Page 1 of 2Leading workshops or creating "how-to" videos to teach staff how to contribute to and navigate the knowledge ecosystem.Gathering user feedback to continuously improve the system’s utility and ease of use.We're Looking For Someone WhoRather than an exhaustive check list, focus on what really matters.Minimum 8 years of professional experience, with a minimum of 4 years of experience in managing end2end transitionsBrings strong skills in :Comprehensive understanding of E2E processes in Global Business ServicesHaving 5+ years of overall experience with a minimum of 3 years of relevant experienceAnalytical thinking, solution-oriented, clear, and structured way of working Fluent in English (written and spoken)Thinks end-to-end and takes ownerships for resultsIs comfortable working in a fast-moving, evolving organizationValues collaboration, clarity and low-ego ways of workingWhat You'll GetAlongside meaningful work and strong development, we offer a reward package that typically includesMarket-competitive pay and performance related rewardsFlexible ways of workingSupport for health, wellbeing and life outside of workTime off to rest and rechargeOngoing learning and development opportunitiesSpecific benefits vary by location#TMICCWhy join us? This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward. Roles with real accountability and visible impact Free to move fast, experiment and challenge how things are done Continuous learning and development as the business grows Reward linked to performance and contribution.Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.Ready to build the future of Ice Cream? If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.Additional InformationThe Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries Food and Beverage Services

DESCRIPTIONTraining Specialist for the QC Micro Fulfillment Centres will be responsible to handle the L&D for the 3P MFCsJob Responsibilities:1- Own business goals and intervene by identifying knowledge gaps to be filled.2- Proactively recommend ways and support the mapped Hubs and MFCs towards meeting business goals.3- Proactively track mapped sites performance and pre-announce training interventions.4- Supervise structured learning metrices and also oversee their results for the assigned sites.5- Managing live performance metrices end to end for the assigned sites.6- Conducting learning session on new process as well as standard SOPs through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D( 3P supervisors, Amazon BB Leaders)7- Maintaining data and analysis through relevant reports (as per business requirement)8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time.9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.10-Lead the individual improvement projects to enhance the business performance.11- Drive Quality & Learning metrics12- Conduct online and class room training sessions for the stake holdersKey job responsibilitiesJob Responsibilities:1- Own business goals and intervene by identifying knowledge gaps to be filled.2- Proactively recommend ways and support the mapped Hubs and MFCs towards meeting business goals.3- Proactively track mapped sites performance and pre-announce training interventions.4- Supervise structured learning metrices and also oversee their results for the assigned sites.5- Managing live performance metrices end to end for the assigned sites.6- Conducting learning session on new process as well as standard SOPs through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning to the site L&D( 3P supervisors, Amazon BB Leaders)7- Maintaining data and analysis through relevant reports (as per business requirement)8- Ensure completion of digital new hire training program, coaching & other performance improvement programs on time.9- Partners with operations leaders while conducting site health check and fix the gaps on an immediate basis.10-Lead the individual improvement projects to enhance the business performance.11- Drive Quality & Learning metrics12- Conduct online and class room training sessions for the stake holdersA day in the lifeTrack the day to day learning & business metrics and plan to visit the mapped hubs for metric improvementInvolve and engage well with mapped MFC POCsOffer visibility on daily reporting and progress updatesBASIC QUALIFICATIONS Experience with written and verbal communication and presentation Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook)PREFERRED QUALIFICATIONS Experience using using the Training Needs Analysis process, including assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company - ASSPL - Haryana - C77Job ID: A10438445 Show more Show less Seniority level Not Applicable Employment type Full-time Job function Administrative Industries Software Development

DescriptionJob summaryTraining Specialist Job Description (On-Site)At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need self driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employee’s workplace performance in conjunction with the company’s core values to meet the goal of organization. This role requires to travel for business requirements.Trainer Best Behavior1- Own business goals and intervene by identifying knowledge gaps to be filled.2- Proactively recommend ways and support the mapped AMZL and EDSP stations towards meeting business goals.3- Proactively track mapped stations performance and pre-announce training interventions.4- Must be approachable and exhibit the best behavior while at work.5- Always be up to date with the latest techniques, tools, and processes.6- Own to support territory specific or zonal projects.7- Drive in quality & learning related metrics8- Hold a strong hand in excel, PPT, AI tool content making, Email writing9- Build strong connect with stakeholders and support in shaping business by proactively offering visibility on recurring outliers.10- Keeping business and stakeholders updated about all the training interventions.Key job responsibilitiesJob Responsibilities1- Own business goals and intervene by identifying knowledge gaps to be filled.2- Proactively recommend ways and support the mapped AMZL and EDSP stations towards meeting business goals.3- Proactively track mapped stations performance and pre-announce training interventions.4- Supervise structured learning metrices and also oversee their results for the assigned territory and region.5- Managing live performance metrices end to end for the assigned territory.6- Conducting learning session on new process as well as BQM through ITL or digital learning as per the requirement. Deliver various training courses as continuous learning.7- Maintaining data and analysis through reports on excel (as per business requirement)8- Ensure completion of new hire training program, coaching & other performance improvement programs on time.9- Partners with operations leaders while conducting station audit to check the process compliance and fix the gaps on an immediate basis.10- Identifying learning coaches & certifying them.11- Lead the individual improvement projects to enhance the business performance.12- Drive Quality & Learning metrics13- Conducting chime sessions & Class room sessions to the stake holdersA day in the life Track the day to day business metrics and plan to visit the mapped stations for metric improvement Involve and engage well with mapped LA/LGs for daily L&D activities Offer visibility on daily reporting's and progress updatesBasic Qualifications Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook) Experience with written and verbal communication and presentationPreferred Qualifications Speak, write, and read fluently in English Experience using using the Training Needs Analysis process, including assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company - ASSPL - Uttar Pradesh - D37Job ID: A10477217 Show more Show less Seniority level Not Applicable Employment type Full-time Job function Management, Distribution, and Supply Chain Industries Software Development

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.