Documentation Leadership & Technical Writing Manager Jobs

CONTENT DESIGNER – £55,000 – BRISTOL – REMOTE (WITH OCCASIONAL TRAVEL TO CLIENT SITE IN TAUNTON) – SC REQUIREDMERITUS are recruiting for a Content Designer to join a leading organisation delivering complex UK Central Government and Defence programmes.This role would suit an experienced Content Designer, UX Writer or Content Specialist with strong writing skills, accessibility knowledge and a user-centred approach. Experience with content strategy, user research and wider experience design would be highly beneficial.Responsibilities:Create clear, accessible and user-centred content.Work across the service lifecycle to understand user needs.Shape content strategy and improve information architecture.Write, test and iterate content based on user feedback.Collaborate closely with user researchers, interaction designers and service designers.Ensure content is treated as a core part of the user experience.Apply accessibility and inclusive content principles.Skills & Experience:Essential:SC Clearance Strong commercial experience in Content Design / UX Writing.Excellent writing and editing skills.Understanding of accessibility and inclusive design.Awareness of content strategy and information architecture.Confidence testing content with users.Strong stakeholder and multidisciplinary collaboration skills.Desirable:UK Central Government, Defence or regulated-sector experience.Knowledge of GDS / GOV.UK service standards.Experience with user research and usability testing.Awareness of interaction, service or experience design.Benefits:Salary up to £55,00025 days holiday + bank holidaysPrivate Medical InsuranceRemote-first working with flexible travel to client sitesWork on major UK Central Government and Defence programmesThis is an excellent opportunity for a Content Designer to solve real user problems and create clear, accessible and effective digital experiences across complex Government and Defence projects. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design and Consulting Industries IT Services and IT Consulting, Design Services, and IT System Design Services

We are looking for an exceptional technical author to join us at Associate Director level and lead the development of high-quality, compelling proposal narratives across our major infrastructure portfolio. Ideally London, although exceptional candidates based in Bath, Manchester or Leeds will also be considered on a hybrid working model. Lead the narrative on major infrastructure projects Buro Happold is an international, integrated consultancy of engineers, designers and advisers. We are committed to creating a positive impact for people, places and the planet by tackling complexity with creativity and delivering sustainable solutions that provide long-term value.Working across highways, rail, water, environment and energy, you will help translate complex technical solutions into clear, persuasive and client-focused submissions. You will also have opportunities to contribute to prestigious international Cities and Infrastructure pursuits.This is a senior and influential role that will play an important part in supporting our major infrastructure growth strategy in the UK. What will you be doing? Working closely with our Strategic Pursuits Director, technical and market leaders, bid coordinators and subject matter experts, you will: Lead the authorship of technical responses for major infrastructure bids. Create precise, compliant and persuasive content aligned with client requirements and evaluation criteria. Interpret evaluation frameworks and shape responses that address scoring criteria and clearly differentiate our offer. Turn complex technical methodologies, evidence and value propositions into engaging, accessible narratives. Coordinate multidisciplinary technical responses and challenge, clarify and strengthen contributions from internal and external collaborators. Review technical content for quality, completeness, consistency and compliance. Collaborate with bid, resourcing and commercial leads to align submissions with delivery strategies, resource plans and commercial positioning. Manage bid quality assurance processes, including stage reviews. Support early pipeline and pursuit planning, and applying lessons learned to improve future submissions. Develop tailored case studies and value proposition narratives for infrastructure markets. Contribute to marketing, presentation and thought-leadership content. Mentor colleagues, coach technical contributors and champion continuous improvement in technical writing, including the use of AI and automation. What are we looking for? You will be an accomplished proposal, bid or technical author with the confidence to operate at senior level and influence multidisciplinary teams.You will bring: Exceptional writing, editing and content-structuring skills. Significant experience in proposal authoring, bid writing, technical writing or professional drafting, including within engineering, infrastructure, construction, government, policy or legislative environments. A strong track record of shaping successful, high-scoring submissions for major bids. Experience of public-sector bids and frameworks, working with technical experts across engineering and environmental disciplines. The ability to interpret complex client requirements and translate technical information into clear and persuasive content. Experience within a design and build environment, or close collaboration with consultants and contractors. Strong stakeholder engagement and influencing skills. The ability to manage several proposals concurrently while maintaining consistently high standards. Experience reviewing and improving content produced by others. A commitment to mentoring colleagues and developing authoring capability across an organisation. Ideally, relevant professional membership or certification, such as CIEP or APMP. While you will support opportunities across our water, energy and sustainability markets, the primary focus of this role will be transportation. Experience of the transport sector and an understanding of clients such as National Highways, Network Rail, government departments and local authorities will therefore be particularly valuable. Why this opportunity? This is an opportunity to take a visible leadership role in some of Buro Happold’s most important infrastructure pursuits. You will work alongside senior technical and market specialists, shape how complex solutions are communicated and help raise the standard of technical authoring across the organisation.If you are passionate about excellent technical communication, enjoy working with talented multidisciplinary teams and can turn specialist expertise into compelling, client-focused bid content, we would be interested in hearing from you.What We Offer YouBring your knowledge and expertise to one of the world’s most respected consultancies. Hybrid working arrangements. Attractive salary and benefits package including, private medical insurance, life assurance and income protection. 10% Car allowance Holiday entitlement of 25 days per annum (exclusive of bank holidays) and flexible holiday arrangements. Generous company pension scheme. Flexible benefits including cycle scheme, dental insurance, optical cover, travel insurance, season ticket loans, and corporate discounts. Enhanced parenthood leave policies. 3pm finish on the last Friday of the month. A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you. Entitlement to two memberships to professional bodies or subscriptions A commitment to your wellbeing through a comprehensive employee assistance programme and wellbeing activities. A supportive and inclusive environment that will welcome you through social and outreach activities from the Young Employees Forum to mentoring. An international culture that wherever your career takes you at Buro Happold, you won’t be far from the exceptional. Apply today and be where exceptional is everywhere. # A place for everyone Buro Happold values an individual's flexible approaches to working patterns as an important part of how you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers.Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds, and experiences that shape us. Appreciating each other’s differences is key, we want employees to feel they don’t have to mask elements of their identity to thrive.We are working to change the lack of representation of marginalised groups in the built environment. We are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing differences allows us to develop the most innovative and elegant solutions.Please let us know if there are any adjustments we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold.com so we can work with you to support you throughout your application. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Construction

Direct message the job poster from Form3 Elliot Smith Elliot Smith Talent at Form3 THE ROLE 📝You will play a key part of our Documentation team, making a tangible impact on Form3’s growth and scalability. Technical documentation directly influences how easily our SaaS can be implemented and configured within client organisations and partners.With prior technical writing experience and some coding ability, you will support our current Technical Writer in creating and maintaining both new and existing documentation. You’ll ensure our materials evolve alongside our services, remaining best-in-class and user-friendly. The ideal candidate will be excited to lead projects using new AI tools for knowledge management.Deliver and maintain API documentation for a range of payment services, ensuring accuracy, clarity and ease of understanding.Develop user-friendly technical documentation tailored to meet the needs of Form3’s internal and external stakeholders, including Product User Manuals, Technical Specifications and Technical Tutorials.Lead new efficient knowledge management projects using AI tools ensuring technical documentation evolves alongside Form3’s Products and Services.Maintain a centralised and organised repository, ensuring consistency and clarity across all technical documentation.Stay informed about latest industry trends, regularly updating content and ensuring technical documentation evolves alongside Form3’s Products and Services.Manage and maintain Postman collections and Swagger/OpenAPI specifications, ensuring all endpoint definitions, request/response schemas remain synchronised with live docs.Gather feedback to continuously refine and improve documentation, ensuring alignment with real-user technical requirements.Work closely with Product, Engineering and Customer Success teams, providing support for internal technical documentation needs and advocating for documentation best practices across the business.WE’RE LOOKING FOR 🔍Experienced in Product documentation and content publishing.2+ years’ experience writing technical documentation, specifically for API’s, cloud-based software or SaaS systems.Proficient with documentation tools, such as Markdown, Swagger and Postman, and capable of creating high-quality materials for technical and non-technical audiences.Comfortable with AI prompting and cursor, with an appetite to work with AI knowledge management tools.Familiarity with Version Control Systems and Developer Platforms, including Git and GitHub.Sound understanding of coding, APIs and Cloud-based architectures.Exceptional attention to detail, with advanced skills in high-quality writing, proofreading and editing.Fluency in written and spoken English (Native level or equivalent).Excellent people and communication skills, with the ability to work both collaboratively and autonomously within a fast-paced environment.Experience of managing stakeholders and building relationships within remote, cross-functional teams.THE TEAM 👥You’d be joining a small, highly collaborative team that prioritises knowledge sharing and takes real pride in delivering high-quality work.INTERVIEW PROCESS ✍️Stage 1: Screening Call with Talent TeamStage 2: Interview with Hiring ManagerStage 3: Take-Home TaskStage 4: Interview with Senior LeaderWe always aim to stick to the above process, however there may be occasions when an additional interview stage is needed for us to be sure we’re hiring the right person!HIRING LOCATIONS 📍We can accept applications from the following countries; UKAll new joiners start their first day in our office to collect the equipment needed to work remotely. We'll also arrange for some of your team to come in to say hi, ensuring you're supported and have a positive first few days with Form3!BENEFITS 🏝️Form3 are a 100% remote, flexible business. We believe enables our people to achieve amazing things, whilst striking a healthy work-life balance.For further information on what it’s like to work here, and for more information on our full benefits package, visit our careers page.ABOUT FORM3 💭Revolutionising the world of payments with our cutting-edge technology and innovative solutions. For more information about Form3, check out the following pages:What we do | Life at Form3 | Benefits | Payments Cannot Fail Series | .Tech PodcastOUR DEI&B COMMITMENTWe hire talented people from a variety of backgrounds and experiences and are committed to a work environment based on diversity, open-mindedness and curiosity. We’re united by our company values (we even created them together!) and we celebrate our unique differences.Our employee lifecycle processes are designed to embrace equal opportunity and prevent discrimination against our people regardless of personal characteristics. It is our strong belief that the more inclusive and belonging we are as a business, the better our work will be.As an inclusive employer, we guarantee to interview all neurodiverse and physically disabled applicants who meet the minimum criteria for this role. We also encourage candidates to notify us of any reasonable adjustments that may be required during the recruitment process. This includes providing job adverts in alternative, accessible formats or adjustments required at interview stage.If you consider yourself to be neurodiverse or physically disabled under the UN definition of disability and would like to be considered under this scheme and/or require any reasonable adjustments please let us know by sending an email to careers@form3.tech clearly stating your consent for us to process this data.For more information please refer to our Recruitment Data Policy. Show more Show less Seniority level Associate Employment type Full-time Job function Writing/Editing Industries Software Development and Financial Services

Direct message the job poster from Totalmobile Ltd Gareth Stirling Gareth Stirling Recruitment Business Partner | Building High-Impact Teams at Totalmobile | Employer Branding Advocate The way the world delivers field services is changing fast. Totalmobile is right at the centre of that change.As the UK and Ireland's leading Field Service Management provider, Totalmobile supports more than 1,000 organisations and 500,000 mobile workers with software that keeps essential services moving. From housing providers and local authorities to healthcare, utilities, and infrastructure organisations, our technology helps frontline teams deliver critical services more effectively.Every day, people rely on Totalmobile solutions to manage complex operations, keep communities safe, and ensure essential work happens when and where it should. Behind every successful deployment is clear, accurate documentation that helps customers unlock the full value of our products.That's where this brand new role comes in.The story so farOver the last year, our Product Documentation function has been on a transformation journey.We've introduced a modern authoring platform, launched a new public documentation site, redesigned and standardised release notes, and moved away from Confluence to create a more scalable, structured approach to content management. The impact has been significant, with positive feedback from both customers and internal teams.But we're not finished.As our product portfolio continues to evolve, so does the demand for high-quality documentation. We have ambitious plans for the future, including documentation analytics, multimedia content, chatbot integration, localisation, and new ways of helping customers access the information they need.To support the next phase of that journey, we're looking for a Technical Author who wants to take ownership of one of the most important documentation areas in our business.A product with real impactThis role will focus on Connect, one of Totalmobile's largest and most powerful products.Connect helps organisations manage the complete lifecycle of work, bringing together planning, scheduling, job management, mobile working, resource coordination, and real-time operational visibility within a single platform. It plays a critical role in helping customers deliver high-quality services efficiently, while maintaining control over complex operations and field-based work.Significant progress has already been made in building the documentation foundation for Connect. With the core framework approximately 70% complete, we're now looking for someone who can build on that success, become the long-term owner of the product documentation, and continue raising the standard of content delivered to our customers.The roleAs a Technical Author at Totalmobile, you'll take end-to-end ownership of documentation for Connect.You'll immerse yourself in the product, developing deep expertise in how it works and how customers use it in the real world. You'll review, improve, and expand existing content while creating new documentation that helps users confidently navigate complex workflows and features.This isn't a role where information simply arrives in your inbox. You'll work closely with Product Managers, Developers, QA Engineers, Support Teams, and Subject Matter Experts to uncover insights, understand product changes, and ensure documentation remains accurate and relevant as our software evolves.You'll be responsible for producing user guides, release notes, feature documentation, and supporting content, while continuously improving information architecture, navigation, discoverability, and overall content quality.Most importantly, you'll help establish our documentation as a trusted source of truth that enables customer self-service, improves product adoption, and enhances the overall customer experience.What you'll bringWe're looking for an experienced Technical Author with a strong track record of creating end-user software documentation.You'll have experience owning documentation within a software environment and a genuine passion for helping users understand complex products through clear, well-structured content. You'll understand structured authoring principles and information architecture, with the ability to organise documentation in a way that makes it easy to find, navigate, and consume.You'll be a confident communicator who can work independently, build relationships across technical and non-technical teams, and quickly develop an understanding of complex software products.Exceptional writing, editing, and proofreading skills are essential, along with a meticulous attention to detail and a commitment to quality.Experience with tools such as MadCap Flare, RoboHelp, or similar help-authoring platforms would be highly beneficial.Why TotalmobileThis is an opportunity to join a team where documentation is genuinely valued and recognised as a key part of the customer experience.You'll have ownership of a major product area, the freedom to influence how documentation evolves, and the chance to contribute to exciting future initiatives involving analytics, AI-powered content experiences, multimedia, and localisation.Most importantly, you'll see the direct impact of your work. Every guide, release note, and knowledge article you create will help organisations deliver vital services more effectively and help users get the most from technology that supports communities every day.If you're passionate about creating documentation that informs, empowers, and improves customer outcomes, we'd love to hear from you.At Totalmobile, we want all of our employees to feel valued, appreciated, and free to be who they are at work. We are committed to an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We are dedicated to supporting inclusion and diversity at Totalmobile. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Writing/Editing and Information Technology Industries Software Development and IT System Custom Software Development

With over 100 years of engineering excellence, Ridgway Machines is a world-leading manufacturer of precision taping and winding machines for the electrical, energy, and oil & gas industries. Recently acquired by Tokamak Energy to accelerate superconducting technology, we're involved in some of the world's most exciting engineering projects—including ITER's Fusion Power Plant and CERN's Large Hadron Collider.From innovative designs to global customer support, we deliver expert solutions for clients worldwide. Based at Meridian Business Park in Leicester, we're a skilled team of specialist engineers working at the cutting edge of power generation machinery.About The RoleWe are seeking a Technical Author to help transform engineering knowledge into clear, professional and practical documentation that supports both customers and internal teams.This is a newly created role driven by business growth and the increasing demand for high-quality technical documentation. The successful candidate will take ownership of documentation activities, freeing technical teams to focus on engineering delivery while ensuring documentation standards continue to improve.The role goes beyond producing customer manuals. You will also create shop-floor build instructions and assembly guidance, acting as a bridge between engineering design information and production teams. As a result, we are looking for someone who can understand technical drawings and engineering concepts and communicate them in a clear, structured and user-friendly way.Key ResponsibilitiesCreate operation and maintenance manuals, installation guides and service documentationProduce build notes and assembly instructions for manufacturing teamsGather information from engineering drawings, specifications, schematics and technical discussionsWork closely with engineers, project managers and production personnel to ensure technical accuracyCreate and maintain diagrams, illustrations, photographs and annotated technical contentEnsure documentation complies with relevant standards and company proceduresManage document control, version control and revision processesPrepare complete documentation packs for customer handoverContinuously improve document quality, usability and consistencyWhat Success Looks LikeProducing clear, professional documentation that is easily understood by customers and production teamsReducing the administrative burden on engineering and quality departmentsEstablishing consistent documentation standards across projectsImproving the quality and usability of internal build instructions and customer manualsRequirementsEssentialExperience as a Technical Author, Technical Writer or in a similar documentation-focused roleAbility to interpret engineering drawings, specifications and technical informationExcellent written communication skills and exceptional attention to detailAbility to simplify complex technical concepts for different audiencesStrong organisational and time management skillsProficiency with Microsoft Office and document management systemsExperience collaborating with technical stakeholders in engineering, manufacturing or industrial environmentsDesirableManufacturing, automation, special purpose machinery or industrial engineering environmentsKnowledge of machinery regulations and relevant technical standardsExperience using CAD systems or engineering document control systemsExperience producing work instructions, build notes or manufacturing documentationBenefitsSalary range £35,000 to £45,000 dependent on skills and experience and will be discussed from the outset37.5 hour working week, Friday finish at 1.30pm for production teamsFree parking25 days paid annual leave (includes 3 days for Christmas shut down) plus 8 days paid public holidaysCompany Bonus schemeStakeholder PensionFamily friendly policiesTraining and Personal DevelopmentSome onward International Travel OpportunitiesComplementary corporate work wearRelocation AssistanceImportant information for candidatesPre-employment screeningPlease note that the appointment of the successful candidate will be subject to standard pre-employment screening, as applicable to the post. This will include right-to-work, proof of identity and references.Data privacyPlease note that any personal data submitted to Ridgway Machines as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation, for more information regarding GDPR please see: https://www.gov.uk/government/publications/guide-to-the-general-data-protection-regulationEquality of opportunityEntry into employment with Ridgway Machines and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.We're committed to building an inclusive and accessible recruitment experience.If you have a disability or require any reasonable adjustments to support you through the application or interview process, please let us know. We're happy to make the necessary arrangements to ensure you can perform at your best. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering Industries IT Services and IT Consulting

Technical AuthorWesthill with Hybrid WorkingFull-Time, PermanentPlease note that this role requires security checks. The Role:We are recruiting for a Technical Author to join our Defence Engineering department at our Westhill office. As a Technical Author, you will create and amend user documentation including Operating Manuals (OM), Maintenance Manuals (MM), Books of Reference (BR) and Advanced Information Leaflets (AIL) as well as internal engineering documentation and JFD publications. You will primarily support the JFD standard products range (consisting of diving sets, rebreathers, Hyperbaric Rescue, etc); however, this can also lead to supporting the wider engineering function.What you'll be doing:Creating and amending OMs, MMs, BRs and AILs.Using Microsoft Word, Adobe FrameMaker and Adobe Acrobat software.Sourcing technical content for inclusion in manuals by liaison with engineering, production, and external suppliers when necessary.Liaising with drafting staff to produce graphical content for inclusion in manuals.Taking photos for inclusion in documents.Producing deliverables to client requirements including printed matter, Adobe PDF, etc.Using JFD documentation templates.Following the JFD documentation style.Filing document creation and amendment details within the Product Lifecycle Management System (PLM). Our Document Management System (DMS).Creating Engineering Change Notes when amending documents to adhere to the Engineering Change Control Process.What we're looking for:Technical writing qualification or equivalent industry experience.Mechanical and/or Electrical background.Experience of producing documents for companies in the defence, diving or marine sectors.Significant document design and production skills.Highly skilled in generating and checking documentation and company publications.Highly skilled in the use of documentation packages such as Microsoft Word, Adobe FrameMaker and Adobe Acrobat.Familiarity with Microsoft Word templates and styles.Knowledge in the use of graphical packages.Knowledge of industry standards for documentation. For example, S1000D, ASD-STE100 and Defence Standard 00-601.Knowledge of current and soon to be released documentation packages and add-ons.Flexible for travel to local or overseas sites if required.Experience with DMSs.Why join us?Early finish on FridaysCompetitive salary and benefits package aligned with experience (Private Medical Insurance, Life Assurance, Cycle to work scheme, Company Pension, etc.)Clear pathways for career development and organisational visibilityInclusive and supportive culture that values individual contributionsMeaningful work with impact across safety, innovation, and global operationsAbout Us:James Fisher is a global engineering services company operating across Energy, Defence, and Maritime Transport. With a strong heritage in maritime operations, we now deliver innovative solutions in challenging environments. Our One James Fisher strategy is focused on building a unified, sustainable business within the Blue Economy, driving progress through technology, expertise, and collaboration.Visit our website at: Home | James Fisher and Sons plcFor more information about our values and behaviours, follow the link: About us | James Fisher and Sons plcJames Fisher Defence (JFD), part of the James Fisher Group, is a global leader in underwater capability, delivering cutting-edge diving, submarine rescue, and hyperbaric solutions to both commercial and defence markets. Operating worldwide, JFD is the foremost provider of submarine rescue services and a trusted name in submarine escape training. We’re also at the forefront of hyperbaric rescue innovation and a leading supplier of advanced diving equipment and saturation systems across the industry. Explore more about JFDIf this sounds like the ideal next step in your career, then click ‘apply’ now!Due to the volume of applications, we receive for our vacancies, on occasion applications may close before the deadline, so please apply early to avoid disappointment.At James Fisher and Sons, we are committed to taking positive action on diversity and strongly encourage applications from candidates of all backgrounds. We are proud to be a Disability Confident employer and recognise that our success is driven by the talent and diversity of our workforce.To support an accessible and inclusive recruitment experience in the UK, we partner with Vercida. You can learn more about our approach by visiting our company page: James Fisher and Sons diversity, inclusion, culture - VERCIDA Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering Industries Defense and Space Manufacturing

Direct message the job poster from TalentPop App Marie Gabrielle Francisco-Matugas Marie Gabrielle Francisco-Matugas Sourcing, Screening, Hiring TalentPop App is a fast-growing e-commerce agency supporting 250+ brands with customer experience and operational solutions. We’re looking for an Executive Assistant Training Specialist to train, assess, and support Executive Assistant talent.Location: Fully remote position open to candidates based in the Philippines, South Africa, and Jamaica.Application Code: EATS26(Please include this code when prompted during your application so our hiring team can prioritize your profile.)What You’ll DoHost training classes via Zoom, with camera-on participation for 50–70% of your shift.Train new hires on company policies, tools, software, and role expectations.Conduct onboarding training, assessments, and performance evaluations.Provide one-on-one and group coaching on Calendar Management, Email Management, Travel Management, Project Management, and Executive Client Support.Work with Team Leads to evaluate trainee performance and identify areas for improvement.Create and update training materials, resources, and training plans.QualificationsExperience in training, coaching, or employee development.Experience as a Virtual Assistant or Executive Assistant preferred.Experience in at least 2–3 of the following: Executive Assistance, Calendar Management, Travel Management, Email Management, Project Management, or client support.Working knowledge of the Executive Assistant/Virtual Assistant industry.Familiarity with tools such as Google Calendar, Gmail/Outlook, Notion, Canva, Trainual, or Loom.Strong written and verbal communication skills.Strong coaching, organization, and presentation skills.Comfortable engaging and motivating learners in a virtual environment.RequirementsAt least 6 months of training experience.At least 1 year of Virtual Assistant or Executive Assistant experience.Experience with at least 2–3 core EA functions, such as calendar, email, travel, or project management.Tech RequirementsPersonal PC or laptop with at least an Intel i5 processor (or equivalent) and 8GB RAM.Reliable internet connection with a minimum 40 Mbps download and upload speed.Perks & BenefitsPermanent work-from-home arrangement.Comprehensive health and dental coverage.Holiday bonuses and performance-based incentives.Generous paid time off allocation.Clear opportunities for internal growth, leadership development, and upward mobility.Join TalentPop App!If you have strong EA experience and enjoy training, coaching, and helping others succeed, we’d love to hear from you. Apply today and take the next step in your career with TalentPop! Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Training Industries Marketing Services and IT Services and IT Consulting

Discover your 100% YOU with MicroSourcing!Position: Ad Operations Training SpecialistWork setup: Work from homeWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonusesA Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.Career Growth: Take advantage of opportunities for continuous learning and career advancement.Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.Key ResponsibilitiesThe Ad Operations Training Specialist is an individual-contributor role responsible for preparing new and existing employees to perform accurate, efficient, and compliant digital advertising operations. The specialist delivers new-hire, refresher, remedial, and cross-training; assists with client-specific and platform-specific training; and partners with subject matter experts and team leads to translate operational processes into structured learning.The role requires at least two years of hands-on Ad Operations experience and demonstrated experience implementing or delivering structured training, which may have been gained in another professional discipline. The specialist develops training materials, evaluates production readiness, supports employees during nesting and early production, conducts skill set reviews, and may coordinate with clients or external partners when required.Essential Duties And ResponsibilitiesTraining Delivery and FacilitationDeliver new-hire, refresher, remedial, and cross-training for Ad Operations employees in classroom and virtual environments.Assist with client-specific and platform-specific training in partnership with subject matter experts and team leads, including practical exercises and campaign simulations.Adapt training pace and approach to learner needs while reinforcing accuracy, quality assurance, information security, and process compliance.Curriculum and DocumentationCreating training materials, practical exercises, assessments, SOPs, job aids, or educational content.Translate workflows, platform procedures, and client requirements into clear, accurate, and standardized training content.Maintain version control and training records and incorporate approved process, platform, and policy changes into learning materials.Assessment, Readiness, and Skill Set ReviewsAdminister knowledge checks and practical evaluations, document results, and provide timely, actionable feedback to trainees and stakeholders.Assess production readiness and recommend advancement to production, additional coaching, or remediation based on demonstrated knowledge, accuracy, and independent performance.Conduct skill set reviews for existing employees, identify capability gaps, and support targeted development and cross-training plans.Post-Training Support and CollaborationSupport nesting and early production through observation, coaching, and coordination with team leads, quality assurance personnel, and operational subject matter experts.Track training outcomes and recurring performance or error trends and use findings to improve curriculum and targeted learning interventions.Collaborate primarily with internal stakeholders and, when required, clients or external partners; communicate learner progress, risks, and training needs clearly and professionally.Qualifications And RequirementsBachelor's degree or higher in any field from an accredited institution is required.A minimum of two years of hands-on Ad Operations experience is required, including experience with campaign setup or trafficking, quality assurance, monitoring, reporting, optimization, or related campaign-management activities.Demonstrated experience implementing or delivering structured training, onboarding, coaching, or formal knowledge transfer is required; this experience may be in Ad Operations or another professional discipline.Hands-on experience with at least one of the following platforms, or a directly comparable advertising platform, is required: Google Ad Manager, Campaign Manager 360, Display & Video 360, FreeWheel, The Trade Desk, Google Ads, Search Ads 360, Meta Ads Manager, TikTok Ads Manager, or Operative.Intermediate or higher proficiency in Microsoft Excel, including formulas, sorting, filtering, formatting, structured data, and spreadsheet-based reporting, with the capacity to learn more advanced functionality quickly.Working knowledge of Microsoft Outlook, Word, PowerPoint, and Teams.Strong written and verbal English communication, presentation, facilitation, and interpersonal skills.Exceptional attention to detail, sound judgment, strong organization and time management, and the ability to assess performance, deliver constructive feedback, manage multiple training priorities, and adapt to changing operational requirements.Preferred Experience And KnowledgeExperience supporting nesting, production-readiness decisions, remedial coaching, skill matrices, or structured skill set reviews.Experience across multiple digital advertising channels or platforms, as well as coordination with clients, external partners, or operational subject matter experts.–About MicroSourcingWith over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.Our commitment to 100% YOUMicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!For more information, visit https://www.microsourcing.com/Terms & conditions apply Show more Show less Seniority level Entry level Employment type Full-time Job function Other, Information Technology, and Management Industries Outsourcing and Offshoring Consulting

A Trainer’s primary responsibility is to deliver an effective and comprehensive process training for Canada Retail Insurance, aligned with the needs of the team and function to ensure adequate and highly skilled workforce. Work with team members and business team in updating and maintaining documentation on various knowledge management platforms.Key AccountabilitiesCollaborate with Operations to identify training needs and map out annual training plans for internal teams Facilitates product and process training for new hires and cross-training using varied facilitation methods – instructor-led classroom (in-person or virtual), instructor-led deskside, hands-on training, coaching and mentoring Develops and implements training curriculum, training plan and production glide paths Make recommendations to improve and maintain staff knowledge inventory based on sound data Manages the training queues effectively, to ensure that no work falls out of TAT Manages trainee’s performance during training period and provide weekly feedback to Operations on recommendations for improvement Prepares transition documents for trainees moving to guided production Conducts evaluations to identify areas of improvement Analyzes the effectiveness of training and develop appropriate modification if needed Performs miscellaneous job-related duties as assigned DocumentationUpdates and maintains training documentation in line with policies and procedures Manage intake tool for documentation (triage of incoming requests, providing timely responses) Ability to create and maintain procedure documentation in knowledge databases in an efficient way to reduce duplication and effort Manage small scale documentation update initiatives Maintain document controls assuring accurate audit trail for all updates Collaborate with Quality team to close any training and documentation gaps Key Shared AccountabilitiesEnsures the team’s compliance to OSCA standards Provides additional capacity to Operations during peak season QualificationsMust be meeting or exceeding performance metrics in the current position Must not have any attendance issues and have not received disciplinary action w/in the last 12 months Demonstrated capability to perform knowledge transfer CompetenciesStrong process knowledge and background in specific LOBExcellent training delivery skills Effective learning transfer Strong professionalism and work ethics Strong analytical skills Strong problem-solving and decision-making skills Strong organizational, work management and time management abilities Good English writing skills and the ability to convey information clearly and effectively through both verbal and written communication Knowledge in Adult Learning principles and methodologies are an advantage Willingness to keep abreast of new techniques in corporate teaching Proficient in MS Office (esp. PowerPoint); e-learning software is an asset SharePoint, Ondexx, Salesforce knowledge is an asset Technical writing skills is an asset HTML code skills is an asset When You Join Our TeamWe’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.About Manulife And John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.Working ArrangementHybrid Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Insurance

Who We AreIntrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.The team you will be part ofThe Social Commerce Team is a fast-growing team leading the way in livestream selling, short video content, and affiliate marketing across Southeast Asia. We work with top brands, combining creativity, data, and platform expertise to drive real commercial results. As part of Intrepid's end-to-end eCommerce ecosystem, we gain broad exposure across operations, collaborate with cross-functional experts, and play a key role in shaping how brands connect with digital shoppers in real time.The part you will playWe're looking for a strategic and driven Content Strategist to serve as the primary project manager and marketing brain for a dedicated set of consumer brands. The ideal candidate will play a key role in campaign execution—taking confusing client briefs, turning them into data-backed, full-funnel video concepts, and managing the production timeline from start to finish. This role demands sharp marketing instincts, exceptional organizational skills, and a proven ability to lead video projects in a fast-paced, collaborative environment.As a Content Strategist, you will take in charge of: Full-Funnel Campaign Planning: Ideate and write clear, compelling short-form video scripts (TikTok, Reels, Shorts) utilizing a strict "Hook-Value-CTA" frameworkEnd-to-End Project Management: Own the production lifecycle from Planning to Production to Posting) ensuring all assets move flawlessly through the pipelineClient Management: Act as the main day-to-day contact for clients or internal Brand Managers, translate raw marketing data into optimized upcoming content plansProduction Briefing: Create clear creative briefs for videographers, manage product sample logistics, coordinate talent bookings, and manage client's expectationsPerformance Analysis: Review basic digital metrics (CTR, viewer retention, etc.) to continuously improve content formulasTrendspotting & Benchmarking: Conduct trendspotting and benchmarking to identify creative opportunities and shape content strategyRequirementsWhat we are looking for - the ideal profileEducation: Bachelor's degree in Marketing, Communications, Business, or a related fieldExperience: 3 - 4 years of marketing, copywriting, or social commerce content creation experience (Agency background preferred)Project Management Mastery: Proven ability to manage complex tracking sheets, coordinate talent timelines, and handle multiple moving parts under tight deadlinesPlatform Fluency: Deep, non-negotiable understanding of social e-commerce platforms (TikTok Shop, Shopee, Lazada) and current digital consumer trendsBenefitsIn return, you will be gettingYou will work with our portfolio of leading international brands, delivering engaging livestreams and video content to the highest standards. This role offers exposure and experience that can open many opportunities in the industry. Many of our livestream hosts have gone on to become key brand ambassadors or built followings of millions while at Intrepid — the world is truly your oyster!We believe in an end to end omni-channel and full funnel approach to ensure seamless and consistent consumer journeys, and intrepid is one of the very few players who offer that full array of services under one roof. Brands love this model as it's streamlined and delivers strong performance, hence we are rapidly growing. This offers you wide exposure and exciting growth opportunitiesWe believe in the combined power of creative genius and a data-driven approach. Whether it is live streaming, video or affiliates, you will have the data and knowledge how to analyze & optimize at your fingertips, so you can add that spark of creative brilliance to create magic. With your talent and our training, we deliver high performanceWe are international, we know how to scale, and we are stable. Content is local, but what resonates and best practices apply across countries. Our regional exposure and teams allow us to learn faster and organize ourselves in the best way possible. You are joining a proven international company with a strong track record, but we move fast with a lot of freedom, a collaborative culture and no politics. The best of both worldsWe also offerBest of Both WorldsWe are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.Culture that Brings Out the BestAt Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.Grow Without LimitsLearning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.Rewarding You RightWe believe great work deserves great rewards at Intrepid. That's why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties Show more Show less Seniority level Associate Employment type Full-time Job function Other Industries IT Services and IT Consulting

Job Title: Content StrategistSalary: $1,000 - $1,500 / monthWork Hours: Monday to Friday 9-5 PSTEmployment Type: Full-Time, Remote, Independent ContractorReports To: FounderAbout The CompanyWe are a premium video content studio based in Los Angeles, built for business owners and professionals looking to scale their authority online. We handle production and editing end-to-end so clients can simply show up, share their expertise, and walk away with publish-ready content. As a lean, founder-led team, our mission is helping clients convert their personal expertise into real business growth.The RoleAs our first dedicated content hire, you will own how our studio shows up in the market. You will blend strategy and execution to turn our internal expertise, point of view, and real client questions into published articles, downloadable resources, and video scripts. This is an individual contributor role focused on building a distinctive brand voice that earns trust with our ideal buyers.What You'll OwnEditorial Calendar: Plan, prioritize, and maintain a consistent publishing cadence across all channels.Research & Writing: Conduct topic research, interview internal team members, and write articles and premium resources (guides, lead magnets) that establish a clear point of view.Video Scriptwriting: Write scripts for YouTube long-form content and short-form video platforms centered around target buyer questions.AI-Assisted Workflows: Use AI tools to accelerate research, initial drafting, and image generation so output scales without sacrificing quality.Conversion Architecture: Ensure every piece of content drives clear next steps (booking a session, downloading a resource, or exploring related content).Search & AI Visibility: Structure and optimize content to maximize discovery across standard search engines and AI answer engines.What Success Looks LikeSuccess in this role means using content to earn trust before a prospective client ever books a session. Your work will directly generate high-value organic leads—specifically business owners and qualified creators looking for premium packages or retainers. Content quality and target buyer relevance take priority over pure volume.Who You AreLoves Writing & Research: Demonstrable depth in written communication and topic research (the single biggest predictor of success in this role).Strong Interviewer: Personable, articulate, and adept at pulling out clear insights and stories from team conversations.Self-Organized: Able to manage deadlines, drive projects forward, and maintain publishing schedules independently.Pragmatic AI User: Employs AI as a force-multiplier for research and speed, never as a substitute for original thought or tone.Dedicated In-House Mindset: Excited to go deep with a single brand long-term rather than dividing focus across agency clients.Note: Prior background in podcasting or video production is not required. We prioritize writing quality and research skill over domain experience.Hiring ProcessApplication Review by SomewhereIntro Conversation: Chat with the Founder.Working Fit Conversation: Conversation with our Studio Manager.Situational Activity: Interview the founder and write a 600-900 word article based on the discussion (the key evaluation step).Offer Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Staffing and Recruiting

Objective of the positionThe Knowledge Management Lead is responsible for leading the day-to-day execution, governance, and continuous improvement of the Knowledge Management function within the Global Business Services (GBS) organization. The role ensures that enterprise knowledge is captured, structured, maintained, and made readily accessible to support operational excellence, service delivery, business continuity, and organizational learning.Acting as the operational bridge between Business Functions, Global Process Owners, Subject Matter Experts, and GBS Operations, the role establishes Knowledge Management governance, manages the knowledge lifecycle, supports service transitions through effective knowledge transfer, and drives continuous improvement to ensure information remains accurate, compliant, and fit for digital and AI-enabledResponsibilitiesLead day-to-day Knowledge Management operations across IVSSI GBS.Plan and prioritize requests, deliverables, resources, and improvement initiatives.Monitor performance and workload to meet operational objectives.Coach Knowledge Management Specialists and ensure adherence to standards.Foster knowledge sharing, accountability, and continuous improvement.Knowledge Governance & Content ManagementEstablish and maintain KM governance, standards, templates, and best practices.Manage the end-to-end knowledge lifecycle from creation to retirement.Ensure knowledge assets are accurate, compliant, and up to date.Conduct content quality reviews, audits, and documentation health checks.Partner with Process Owners and SMEs to maintain enterprise knowledge quality.Knowledge Transfer & Operational ReadinessLead Knowledge Transfer activities for new services transitioning into IVSSI.Coordinate process walkthroughs, documentation, shadowing, and knowledge validation.Ensure documentation and team knowledge are ready before Go-Live.Support knowledge readiness during Hypercare and stabilization.Stakeholder ManagementServe as the key KM contact for Business Functions and GBS Operations.Collaborate with Process Owners, SMEs, IT, Operations, and Continuous Improvement teams.Facilitate KM governance sessions and translate business needs into improvements.Drive adoption of KM standards, tools, and best practices.Quality & Continuous ImprovementIdentify knowledge gaps, outdated content, duplication, and standardization opportunities.Use analytics and stakeholder feedback to improve content quality, accessibility, and adoption.Drive continuous improvement and support AI-ready knowledge initiatives.Reporting & Performance ManagementDevelop KM dashboards and operational reports.Monitor KPIs, SLAs, quality, and compliance metrics.Track corrective actions and improvement initiatives.Provide management with performance insights and recommendations.Your profileQualificationsEducation: Bachelor's Degree in Business Administration, Information Technology, Library & Information Science, Communications, Engineering, Knowledge Management, or a related discipline. Professional certifications such as Knowledge-Centered Service (KCS), ITIL Foundation, Lean Six Sigma Green Belt, PMP, PRINCE2, or Change Management certification are preferred.Experience: Minimum of 6 years of experience in Knowledge Management, Shared Services, Global Business Services, Service Management, Content Management, or a related discipline. Minimum of 2 years leading Knowledge Management operations, projects, or teams. Demonstrated experience establishing Knowledge Management governance, documentation standards, and content lifecycle management. Experience supporting service transitions through Knowledge Transfer and operational readiness activities. Experience working within multinational, matrixed organizations with global stakeholders. Experience using enterprise Knowledge Management platforms such as SharePoint, ServiceNow, Confluence, Jira, Zendesk, Freshservice, or similar solutions. Experience in regulated or compliance-driven environments is an advantage.Technical & Functional Competencies Strong understanding of Knowledge Management frameworks and governance Knowledge lifecycle management and content quality assurance Knowledge Transfer methodologies and operational readiness Documentation standards (SOPs, Work Instructions, Process Maps, RACI) Information architecture, taxonomy, metadata, and search optimization Service Management frameworks (ITIL) Business Process Documentation and Standardization Continuous Improvement methodologies KPI development, reporting, and performance analytics Microsoft 365, SharePoint, Power BI, and enterprise Knowledge Management platformsLeadership & Behavioral Competencies Strong stakeholder management and relationship-building capability Ability to influence across functions without direct authority High attention to detail and commitment to quality Strong analytical and problem-solving skills Structured, disciplined, and organized approach to work Excellent written and verbal communication skills Coaching and mentoring capability Customer-focused with a continuous improvement mindsetPersonal Attributes Systems thinker with a strong knowledge-sharing mindset. Outcome-oriented and comfortable with accountability. High integrity and governance-driven approach. Passionate about continuous learning and organizational capability development. Comfortable operating in ambiguity while establishing structure and standards. Collaborative and proactive with a strong customer service orientation.What we offerHybrid Working SetupA culture of innovation and collaboration.Learning and development tailored to your growth.Attractive benefits.Compensation & Benefits Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries Medical Equipment Manufacturing

We’re Hiring: Compliance & Documentation SpecialistPhilippines | Full-Time | Hybrid (3-4 days / week onsite)At OX Tools, we’re not just about tools, we’re about building something bigger.At OX Tools, our vision is to bring the strength of the OX to every tradesperson through passion, design, and relentless pursuit of innovation. Our tools are instinctively recognised as Tough, Dynamic, Different and so are our people.The RoleThis role owns the production and upkeep of that evidence. You will keep OX's regulatory data complete, assemble the compliance documentation that allows product to be sold, respond to customer compliance requests and maintain the document control that holds the global Quality Management System together.This is the role that turns compliance from something one person carries in their head into something the business can evidence. It is a global position based in the Philippines, not a regional support role - the work you produce is used in every market OX sells into.Key Responsibilities Regulatory data and the Assent platformOwn day-to-day administration of the Assent platform: campaign set-up, supplier chasing, response validation and completeness tracking.Track declaration completeness against the required product list and escalate persistent non-responders.Maintain EUDR and CBAM supporting data and flag gaps before they block shipment.Produce a monthly data-completeness summary for the Global Engineering & Compliance Manager. Product compliance documentationDraft Declarations of Conformity and Declarations of Performance from approved templates, assembling the correct standards, directives and supporting evidence for review.Maintain the technical documentation file structure so that any product's evidence pack can be produced on request.Draft and update technical data sheets and safety data sheet records against agreed formats.Maintain product labelling data and market-specific labelling requirements.Keep the Regulatory Requirements Matrix current, logging regulatory changes for assessment and tracking the resulting actions to closure. Packaging, EPR and customer data submissionsCompile and submit packaging data returns, including Extended Producer Responsibility reporting across applicable markets.Maintain packaging composition and weight data at product level, working with the design and supply chain teams to keep it accurate.Complete customer-specific compliance data requests, portal submissions and product data templates. Customer audits and compliance questionnairesAct as first responder for incoming customer compliance questionnaires and audit paperwork - gathering evidence, drafting responses and preparing the pack for review.Maintain a reusable evidence library so repeat questions are answered from a controlled source rather than rebuilt each time. Track audit actions through to closure and chase evidence from suppliers and internal owners. QMS document controlMaintain the Master Document Register and Master Template Register, keeping revision status accurate and reconciled against released documents.Administer the document change request process: logging requests, routing for approval, issuing controlled versions and archiving superseded revisions. Maintain QMS records and retention in line with the Document Control Procedure.Administer non-conformance and corrective action records in Wrike - logging, tracking, chasing owners and reporting on overdue items.Prepare KPI and register data ahead of management review.Scope And Decision BoundariesDraft Declarations of Conformity and assemble the supporting evidenceFlag regulatory changes and prepare the impact assessmentPrepare audit responses and evidence packsMaintain registers, records and data completenessEscalate gaps, risks and non-responses promptlySkills/ExperienceWhat we’re looking for:EssentialTwo to four years in a compliance, regulatory affairs, quality, document control or technical administration role - ideally in manufacturing, consumer products, electronics or a regulated supply chain.Demonstrable accuracy with detailed data. This role lives or dies on whether the data is right; a plausible-looking submission with an error in it is worse than no submission.Strong written English, sufficient to draft documentation and customer-facing responses that need only light review.Confident with Excel and comfortable learning new platforms quickly.Genuinely organised - able to hold thirty open threads with different deadlines and owners, and chase them without being reminded.Able to work independently across a time difference, and to flag problems early rather than absorb them.DesirableExposure to any of: REACH, RoHS, Proposition 65, EPR or packaging reporting, conflict minerals, CE or UKCA marking, Declarations of Conformity.Experience with a supply chain compliance platform (Assent, Compliance Map, Source Intelligence or similar).Experience working within a documented QMS, or familiarity with ISO 9001 document control principles.Experience of supplier chasing or customer audit support.Familiarity with Wrike, NetSuite, SharePoint or Salsify.Working ArrangementsTime zone. This role reports into the UK. You will be expected to maintain a guaranteed overlap with UK business hours each day for handover, review and escalation. Exact hours will be agreed on appointment and are not expected to require permanent night working.Onboarding. The first three months involve close working with the Global Engineering & Compliance Manager while processes are documented and handed over. Expect structured training rather than a finished manual on day one.What’s in it for you?The opportunity to be part of a growing, ambitious global brand The chance to grow and develop within the business 10 days annual leave + 5 days sick leave + birthday + volunteer leave A vibrant, supportive team culture We live by three attributes: Humble, Hungry, People Smart. We work as One Team, put the Customer First, and challenge ourselves to innovate every day.If you’re ready to grow with us and bring your energy, creativity, and teamwork, we’d love to hear from you.Apply now and join a brand that’s shaping the future of tools.#ConstructionCareers #PHJobs #TeamOX #NowHiring #ToolsForTrades Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries Construction

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Netherlands. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Technical Author - Amsterdam (Hybrid) - ALTENThe PositionAs part of our continued growth, we are looking for a Technical Author to join our team and contribute to ongoing client projects.As a technical author your main tasks will include :Being responsible for all customer-oriented technical documentation.Developing technical user documentation for our high-tech products.Collecting technical information, researching technical specifications, and consulting specialists across the organization.Testing procedures on actual systems to ensure accuracy.Writing and maintaining clear, concise text for Operator Manuals, Maintenance Manuals, and System Manuals in S1000D/XML format.Collaborating closely with internal departments to ensure documentation reflects current product configurations.Ensuring compliance with the S1000D documentation standard and other relevant regulations.Contributing to the continuous improvement of authoring processes and documentation quality.Your ProfileDutch security clearance is required due to work in the defense sector. Only candidates who meet government eligibility requirements for this screening will be considered.Bachelor’s or master’s degree in electrical or mechanical engineering or a relevant technical field.Minimum of 4 years of experience in technical authoring, preferably in an industrial or defense-related context.Knowledge and experience with industry standards such as S1000D or DITA is a plus.Knowledge/experience in the field of Simplified Technical English (STE) is a plus.Strong technical background in electrical and/or mechanical engineering.Ability to interpret and explain complex systems and procedures clearly and accurately.Experience in the naval or military industry is an advantage.Knowledge of structured data documentation (XML) and experience with CSDB/CMS.Experience with authoring tools such as WebX (preferred), Arbortext, Oxygen XML Editor, or AuthorIT.Ability to lead documentation projects from start to finish.Ability to work independently, take initiative, and collaborate effectively in a team.About ALTENALTEN is a world leader in engineering and technology consulting, with over 57,700 employees in more than 30 countries. We support major companies in their innovation, R&D, and digital transformation projects across sectors such as automotive, aerospace, energy, finance, life sciences, and telecommunications.Present in the Netherlands for over 20 years, ALTEN operates from its offices in Eindhoven, Capelle aan den IJssel, Apeldoorn, Groningen and Amstelveen. Today, with a team of 600+ consultants, ALTEN offers a wide range of expertise across Engineering and IT fields. From Automotive to Railway, and Defence to Aeronautics, our experts deploy their knowledge to provide innovative solutions in a dynamic and forward-thinking environment.Ready for a new challenge?Apply now and take part in innovative and impactful projects at ALTEN! Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for New Zealand. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for New Zealand. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Health Policy & Management — AI Content SpecialistAbout The RoleYour public health expertise is needed at the frontier of AI. Alignerr partners with the world's leading AI research labs to build smarter, safer, and more accurate AI models — and we need credentialed public health professionals to help get it right.As a Health Policy & Management AI Content Specialist, you'll put your MPH training to work challenging and improving Large Language Models on everything from epidemiological reasoning to health equity policy. This is a rare opportunity to directly shape how AI communicates health information to the world — from your own schedule, fully remote.Organization: AlignerrType: Hourly ContractLocation: RemoteCommitment: 10–40 hours/weekWhat You'll DoDesign Complex Public Health Scenarios — Create advanced case studies involving disease outbreak simulations, health equity assessments, and statistical interpretation of clinical trial dataAuthor Gold-Standard Solutions — Write rigorous, step-by-step model responses grounded in peer-reviewed research, epidemiological evidence, and current guidelines from bodies like the CDC and WHOAudit AI Health Reasoning — Evaluate AI-generated health advice and policy recommendations for accuracy, bias, logical consistency, and adherence to ethical standardsRefine AI Understanding — Provide structured feedback that helps models distinguish correlation from causation, communicate risk clearly, and apply culturally sensitive health messagingWho You AreHolds a Master of Public Health (MPH), Master of Science in Public Health (MSPH), or closely related graduate degreeStrong foundational knowledge in at least two of: Epidemiology, Biostatistics, Environmental Health, or Health PolicyAble to translate complex health data into clear, actionable, and culturally sensitive written contentHighly detail-oriented — precise with statistical significance, data citations, and intervention logicNo prior AI experience required — we'll onboard you fullyNice to HaveExperience with data annotation, quality evaluation, or research coordinationProficiency in data analysis tools such as R, SAS, or StataBackground in health communication, clinical research, or public health surveillanceWhy Join UsWork directly with cutting-edge Large Language Models at the frontier of AI developmentFully remote and async — work on your own schedule, wherever you areFreelance flexibility: high autonomy, no rigid hours, international reachMeaningful impact — your expertise helps ensure AI gets public health rightPotential for ongoing contract renewals and expanded project involvement Show more Show less Seniority level Entry level Employment type Contract Job function Health Care Provider Industries Technology, Information and Internet

About The RoleWhat if your MBA could directly influence how AI advises the next generation of business leaders? We're looking for Business Administration experts to help train and evaluate cutting-edge AI models on the topics that matter most in the executive world — corporate finance, market strategy, operations, and organizational behavior.This is a fully remote, flexible contract role. No prior AI experience needed — just deep business acumen, sharp analytical thinking, and a commitment to intellectual rigor.Organization: AlignerrType: Hourly ContractLocation: RemoteCommitment: 10–40 hours/weekWhat You'll DoDesign Complex Business Challenges — Craft advanced case studies and quantitative problems spanning DCF valuation, market entry strategy, supply chain bottlenecks, cap table modeling, and moreAuthor Gold-Standard Solutions — Write rigorous, step-by-step responses — including financial statements, strategic frameworks (4Ps, Porter's Five Forces, 5Cs), and executive-level rationales — that serve as the benchmark for AI trainingAudit AI-Generated Business Content — Evaluate AI-produced business plans, financial forecasts, and case analyses for logical consistency, mathematical accuracy, and adherence to professional standardsSharpen AI Reasoning — Identify and document flaws in AI reasoning, such as ignoring sunk costs, miscalculating WACC, or failing to account for macroeconomic variables, and provide structured, actionable feedbackWork Independently and Asynchronously — Complete task-based assignments on your own schedule, at your own paceWho You AreHolder of a Master of Business Administration (MBA) from an accredited institutionStrong foundational expertise in at least two core business domains: Finance, Marketing, Operations, or Strategic ManagementAble to synthesize complex data into clear, executive-style summaries and professional recommendationsHighly precise when reviewing financial formulas, data interpretation, and the structural integrity of business argumentsSelf-motivated and reliable when working independentlyNo prior AI or tech experience requiredNice to HavePrior experience in management consulting, investment banking, or corporate strategyBackground in data annotation, data quality, or content evaluation workflowsProficiency in data-driven decision tools such as Excel modeling, Tableau, or SQLFamiliarity with AI tools or language model evaluation as an end userWhy Join UsWork on cutting-edge AI projects alongside world-leading research labsFully remote and flexible — work when and where it suits youFreelance autonomy with the structure of meaningful, task-based workMake a direct, tangible impact on how AI reasons through real-world business problemsPotential for ongoing work and contract extension as new projects launch Show more Show less Seniority level Entry level Employment type Contract Job function Administrative Industries Technology, Information and Internet

Company DescriptionWise is a global technology company, building the best way to move and manage the world’s money.Min fees. Max ease. Full speed.Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.As part of our team, you will be helping us create an entirely new network for the world's money.For everyone, everywhere.Job DescriptionMore about our mission and what we offer.The Americas L&D Specialist owns Fraud L&D outcomes across the Americas region and holds a global horizontal scope: measurement operations & insight - the shared L1-L3 tooling all specialists use, L4 attribution execution, data partnerships and knowledge governance.The L&D Lead owns the measurement architecture as a strategic system and the L4-L5 impact & ROI narrative to stakeholders. The Americas specialist runs the operational cycles that feed it.The role sits inside a three-specialist regional model. Each specialist carries the same shared regional scope for their region and one distinct horizontal owned globally on behalf of the Fraud L&D team.Specialists are not expected to deliver every in-person onboarding session themselves. They design the training, deploy and manage a regional pool of trainers and mentors to deliver it, and step in to facilitate themselves when capacity allows or when the session requires it (e.g. new content, high-risk topics, cover). Ownership of the outcome sits with the specialist; delivery is shared with the trainer & mentor pool.Measurement operationsOwns the shared L1–L3 tooling all three regional specialists use for their own delivery: assessment templates, quiz banks, feedback instruments, Kirkpatrick L1–L3 reporting templates. Each regional specialist runs L1–L3 in region using this shared toolkit. Also owns the operational LNA and RCA cadence and templates the team applies. Runs the L4 attribution cycles globally for defined interventions: pre-baseline → post-measurement at 30/60/90 days → comparison group. Publishes results. Feeds outputs to the L&D Lead, who owns the L4–L5 impact & ROI narrative to stakeholders.Data partnerships & L&D analyticsDay-to-day point of contact with QC and analytics teams for L&D data plumbing. Maintains the L&D Lightdash dashboards (speed-to-competency, DA%, cohort performance). Translates QC and DA data into learning-needs insights the team acts on. Escalates framework-level data-partnership decisions to the L&D Lead.Knowledge governanceOwns the operational L&D↔KM link: versioning, review cycles, wikis and updates-channel sync between training content and operational knowledge. Standardises ownership and review cycles across L&D and KM so regional specialists and Ops leads work from one source of truth.QualificationsEffective training facilitationApplies varied facilitation techniques across diverse Americas audiences. Adjusts style to group dynamics. Creates an inclusive learning environment. Holds credible SME depth in Fraud products, processes and regulation.Measurement operations & attributionBuilds and maintains the shared L1–L3 tooling used across regions. Runs L4 attribution cycles cleanly (defined intervention, pre-baseline → post-measurement, comparison group). Maintains dashboards that answer real questions rather than display metrics. Translates performance data into curriculum and delivery decisions. This is the horizontal capability the role sets the standard for.Excellent communication (verbal & written)Conveys information clearly to diverse audiences. Adjusts style to the group. Uses active listening, effective body language and constructive feedback. Communicates proactively and transparently with internal teams and stakeholders across time zones.Analytical thinking & problem solvingIdentifies gaps and improvement opportunities from trainee feedback, assessments and performance data. Investigates root causes rather than symptoms. Translates findings into curriculum and delivery changes.Organisational & documentation skillsManages Americas training schedules, rosters, logistics and records. Coordinates onboarding, upskilling and refresher processes end-to-end. Maintains detailed and up-to-date records of attendance, feedback, assessments and follow-ups. Treats documentation as part of the work; records decisions, versions materials.Time & work managementBalances regional delivery load with horizontal measurement operations & insight ownership. Prioritises work agreed with the L&D Lead. Adapts to changes in priority. Uses available tools to maintain quality standards. Ambassador for the L&D operating model - represents scope/RACI, redirects out-of-scope asks.Cross-regional collaborationWorks effectively across time zones and locations with the APAC and EMEA specialists. Shares design decisions, aligns on standards and provides cover when needed.Proactively Seeks OpportunitiesIdentifies areas for improvement in processes and documentation, works on solutions to enhance customer experience, and suggests fixes for recurring errors.Embraces Change and Adaptability Stays updated with recent changes, readily embraces new processes, and adapts quickly to shifting priorities while maintaining quality and focus.Team Participation Actively participates in team discussions, offers constructive feedback, and collaborates to solve challenges.Proactively Solves Problems Identifies and addresses challenges promptly, utilizes critical thinking to overcome obstacles, and seeks timely resolutions to avoid escalation. When flagging an issue, defaults to suggesting a path forward.Takes Ownership Takes full responsibility for assigned tasks, maintains up-to-date product knowledge, and continuously drives performance improvement to meet or exceed KPIs.Enables team success Works collaboratively to ensure team goals are met. Shares knowledge and resources, ensuring everyone has the tools and information needed to succeed.Data Driven Demonstrates an understanding of data to measure and quantify the impact of their work. Analyzes performance metrics to identify areas for improvement and supports decisions with relevant and reliable data.Customer Satisfaction Prioritizes customer satisfaction over personal preferences, actively listens to customer feedback, and advocates for their needs within the organization.Team Collaboration Focuses on team success, recognizes contributions from all team members, and maintains humility to foster a collaborative work environment.Professionalism and Interpersonal Skills Approaches interactions with a positive and constructive attitude, is ethical and fair, maintains respect and professionalism even in challenging situations.Transparent Communication Demonstrates great listening skills, empathy, and patience, and communicates honestly and transparently, focusing on solutions. Gives and receives timely and specific feedback to support growth and impact. Responds to Slack/email within a working day. Acknowledges receipt even when a full answer takes longer. Doesn't let messages sit.Fosters a Supportive Environment Challenges arguments, not individuals, to promote healthy discussions. Recognizes personal limits and seeks help when needed, encouraging a culture where asking for assistance is welcomed.Additional InformationPlease note, only resumes provided in English will be consideredThis is a hybrid position located in São Paulo, Brazil, and not fully remote (minimum 3 days in the office). You must be able to commute to the office or be open to self-relocation.For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.We're proud to have a truly international team, and we celebrate our differences.Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.If you want to find out more about what it's like to work at Wise visit Wise.Jobs.Keep up to date with life at Wise by following us on LinkedIn and Instagram. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Other, Information Technology, and Management Industries Financial Services