Documentation Leadership & Technical Writing Manager Jobs

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.We are currently seeking a candidate to fill an exciting role within Optum Global Advantage Learning Transformation team. The Instructional Designer will build scalable learning experiences that develop teams across Optum Global Advantage. The ideal candidate will be creative and tech savvy with experience working across multiple instructional delivery modalities with advanced level digital design skills. The Instructional Designer will create and continuously improve learning experiences using an array of approaches that engage learners and drive high-impact learning.The role will provide learning support to internal customers through the design and development of both instructor-led and self-paced learning solutions for both new and existing employees. The role will produce high quality, skill-based learning content across a variety of different modalities - including facilitator guides, interactive self-paced modules, scenario-based role play activities and assessments, to name a few. The role will work across the full spectrum of learning support - new content development, management of existing content, as well as scheduled and ad-hoc communications - with the goal of increasing the performance of our internal customers. Additionally, the role will consult and collaborate with subject matter experts (SMEs) as well as peers across the organization.Primary ResponsibilitiesSeamlessly align to the strategic objectives of stakeholders and internal customersEngage/collaborate with appropriate stakeholders and SMEs needed to identify business needs, performance goals and gaps and conduct content analysisPropose or suggest design solutions based on the identified business needsApply principles of adult learning and training best practices to create effective and innovative training design solutionsDevelop appropriate learning activities based on training designs and learning objectivesWrite scripts/talking points for learning activities (e.g., trainer, audio, video, case studies)Write supporting materials for learning activities (e.g., agendas, schedules, quick reference guides, handouts, job aids, trainer/learner guides, audio/visual aids)Leverage/modify existing training solutions to meet current needs (e.g., updates, revisions, re-purposing for new audiences)Utilize various platforms/tools (ex: Articulate 360) to develop skills-based learning contentDesign and develop effective instructor-led and self-paced learning contentCollaborate with peers across Optum to evaluate and improve learning contentPartner with peers to develop full scale learning solutions for both new and existing employeesEffectively take direction and apply feedback from senior team members while juggling multiple prioritiesAccurately track task progress within project workplans in a timely mannerCommunicate effectively with customers, peers and Optum leadershipEngage/collaborate with appropriate stakeholders and SMEs to determine appropriate training content (e.g., products, processes, tools, skills needed)Conduct Train-the-Trainer sessions to prepare trainers for delivery of training solutions and ensure/validate trainer readinessObtain stakeholder and SME approval/sign-off of training pilot outcomes and next stepsComply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do soRequired QualificationsTechnical skills4+ years of experience using Microsoft Office suite of applications/tools3+ years of experience designing/developing learning content in a corporate environment creating instructor-led and self-paced learning content (required)3+ years of experience using Articulate 360 suite (storyline is required) of applications/toolsProcess-specific skillsDemonstrated ability to manage learning content on a Learning Management System (LMS)Demonstrated ability to utilize high quality visual design principles within creation of learning contentDemonstrated ability to communicate effectively, think critically and solve problemsSoft skillsDemonstrated ability to efficiently manage time and balance multiple deliverables/prioritiesDemonstrated ability to speak and write proficiently in the English languageDemonstrated ability to effectively balance creative design techniques with a high attention to detailProven highly motivated individualProven creative bent of mind with out-of-the box thinkingWilling to work on a hybrid set-up (6-10x on-site per month)Willing to be assigned to a night shift supporting a US project (3:30 p.m. - 12:00 a.m. India time)At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries IT Services and IT Consulting

Summary Description The Content Designer (Math) applies subject matter knowledge and instructional design principles to develop and revise digital instructional materials and supporting materials. The materials created range from writing manuscripts to creating videos.Essential Job Functions• Understand and apply educational research, pedagogy, subject matter expertise, and instructional design principles to create instructional videos.• Review product features against guidelines for consistency in curriculum design.• Make sure activity design has adequate white space and hierarchy to clearly display content.• Collaborate with Content Producer Lead to plan and execute on project workflow and schedules. • Work with Content Producer Lead to create consistency in design of the product.• Produce high quality work to schedule.• Support the discovery and integration of AI tools and technologies to enhance our creative processes, drive efficiency and optimize workflows• Ability to multi-task and meet the needs of new projects that arise.• Other duties as required.Qualifications• Bachelor’s degree in Education, Instructional Design, Communication, or Design and 2 years of Curriculum Development, educational publishing, or instructional design experience; or an acceptable combination of education and experience.Technical Skills• Classroom teaching experience either online or in-person and knowledge of online learning activities and the education market preferred.• Excellent presentation skills, and desire to learn new tools for producing content.• Skilled in PowerPoint and specifically animations and templates.• Ability to support learning through content design.Competencies• Strong attention to detail and demonstrated understanding of clean design - hierarchy and layout.• Ability to meet tight deadlines and create quality products.• Proven ability to collaborate with colleagues to create a high-quality results-driven, team oriented environment.• Highly motivated with excellent interpersonal, verbal and written communication, presentation, and problem-solving skills.Interested applicants, please share your updated resume on neelam.fernandes@learningmate.com.Thanks & Regards,Neelam FernandesHR Team - Mumbai Show more Show less Seniority level Associate Employment type Full-time Job function Education, Writing/Editing, and Design Industries E-Learning Providers, Higher Education, and Writing and Editing

Our team is looking for a Senior Content Strategist who can own the content strategy shaping the CLS user experience, delivering clarity, accessibility, and trust throughout a complex technical product.ResponsibilitiesEstablish and lead the content strategy and information architecture for the CLS platform, including the new Google Skills experienceCreate scalable content frameworks and set up the product's official Voice & Tone GuideSpearhead impactful Accessibility initiatives, making sure product content complies with WCAG standards and works with screen readers and other assistive technologiesTake ownership of all UX copy across the CLS platform, removing friction and enabling faster velocity for design and engineering teamsFunction as the go-to content expert to reduce reputational risk in AI features by aligning user-facing content with Google's AI PrinciplesSupport alignment on how UX quality is defined and measured, including user comprehensionDesign and lead content experiments, such as A/B tests, to show measurable ROI from content decisionsGuide planning and prioritization alongside cross-functional stakeholders and UX peers to surface high-impact opportunities and improve operational efficiencyRequirements5-9 years of industry experience overallA Bachelor's degree or equivalent practical experience6-8 years working in UX writing, content design, or technical writing within an applied product setting, including 3+ years leading content strategy workBackground in UX-driven product writing and developing content for cross-functional projectsA track record of partnering with and influencing stakeholders across Product Management, Data, Engineering, and Marketing to align internal and external messagingProven ability to create and scale content for complex technical productsA resume that includes a portfolio, website, or link demonstrating your workNice to haveExperience in EdTech, Cloud (B2B/B2C), or Enterprise learning environmentsDeep expertise leading content design for complex products involving Trust, Consent, and TransparencyHands-on experience leading Accessibility (a11y) and Localization (l10n) initiatives with measurable impactComfort working with AI features and platforms, particularly around building user trust and mental models Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Business Development, Information Technology, and Engineering Industries Software Development and IT Services and IT Consulting

Direct message the job poster from ClinicianCore Neeraj Jain Neeraj Jain Co-Founder & CEO at ClinicainCore | Building the Future of Connected Care | Healthcare SaaS Executive | Investing in Innovation Company Description: ClinicianCore is a HIPAA-compliant unified communication and collaboration platform that streamlines how clinicians collaborate across voice, video, messaging, consults, and documentation. By replacing fragmented tools with a single intelligent communication layer, the platform reduces workflow chaos, information loss, and revenue leakage for healthcare organizations. Our unique physician-centric design, enterprise-grade security, and embedded AI reduce administrative burden and accelerate decision-making.Role DescriptionThe Growth Marketing & Web Experience Specialist delivers hands-on execution across the entire digital buyer journey, directly aligning technical discovery with visual conversion. This role pairs direct design and development work with advanced search visibility and brand asset creation to build high-converting web experiences.Marketing Web & Interface Design: Brings hands-on experience designing, building, and refining responsive web pages and high-converting landing pages, actively optimizing user flows, site performance, and conversion funnels.SEO, GEO, GIO & Technical Web Strategy: Applies hands-on experience executing technical audits, structured schema markup, and semantic optimization to maximize discoverability across traditional search algorithms and generative AI answer engines.Content Marketing & Visual Brand Assets: Utilizes hands-on experience producing compelling visual assets, digital collateral, and multi-channel content that translate complex solutions into cohesive brand narratives.Responsibilities DetailsThis is an individual contributor position focused entirely on direct, tactical execution rather than team management or high-level strategic oversight. We are looking for an execution-focused specialist who actively rolls up their sleeves to build web interfaces, implement technical code and schema, and directly produce visual brand collateral. The role requires daily, hands-on production across web design, technical search optimization, and asset creation to drive measurable inbound growth.Core Hands-On Responsibilities1. Marketing Web & Interface DesignDesign high-converting, responsive landing pages, interactive product tours, and marketing funnels for ClinicianCore.com.Build intuitive web layouts, interactions, and user flows that guide practice leaders to book a demo.Create and maintain a marketing design system in Figma to keep all web pages, campaign hubs, and resources visually consistent.Provide clean design specs and work with developers to ensure fast, pixel-perfect launches.2. SEO, GEO, GIO & Technical Web StrategyStructure page layouts, content hierarchies, and internal linking paths to maximize on-page search engine visibility and user engagement.Execute Generative Engine Optimization (GEO) and Generative Intent/Information Optimization (GIO) strategies, ensuring web content is structured, authoritative, and semantically tagged to earn direct citations in AI models and answer engines like Gemini, Claude, and ChatGPT.Implement advanced schema markup (JSON-LD), entity-based semantic networks, and knowledge graph signals to ensure large language models easily parse and index site content.Design web experiences optimized for speed and technical performance, keeping Core Web Vitals (INP, LCP, CLS), mobile responsiveness, and layout stability front and center.Create structured content templates (case studies, research summaries, comparative guides) tailored for modern generative search intent, prompt synthesis, and retrieval-augmented generation (RAG) sources.3. Content Marketing & Visual Brand AssetsPartner with leadership, healthcare influencers, and content strategists to translate clinical communication topics into digestible, visually engaging marketing collateral.Design editorial layouts, downloadable guides, white papers, and custom infographics that establish market authority.Produce conversion-oriented visual creative for digital distribution, email campaigns, and organic social channels to amplify thought leadership.Qualifications & ExperienceDesign & Marketing Web Experience3+ years of experience in growth design, marketing web site, or digital conversion design, preferably in B2B SaaS, healthcare technology, or professional services.Figma Mastery: Advanced skills in Figma, including components, auto-layout, interactive prototyping, and maintaining scalable marketing design systems.Conversion-Rate Optimization (CRO): Proven track record of designing high-converting landing pages, interactive product tours, and lead generation funnels that drive demo requests.SEO, GEO, GIO & Technical FoundationsModern Search Expertise: Deep understanding of on-page SEO, as well as emerging search paradigms: Generative Engine Optimization (GEO), GIO, and Answer Engine Optimization (AEO).Semantic & AI Architecture: Practical knowledge of entity-based optimization, schema markup (JSON-LD), and information structuring that secures citations in LLMs and AI search engines (Perplexity, Google AI Overviews, ChatGPT).Technical Performance: Solid grasp of Core Web Vitals (INP, LCP, CLS), responsive web standards, and page-speed best practices.Web Build & CMS Literacy: Familiarity with modern CMS platforms (Webflow, WordPress, or similar) and comfort writing clean design specs for smooth developer handoff.Content & Visual CommunicationEditorial & Information Design: Ability to transform complex, text-heavy healthcare topics, clinical data, and research into scannable, visually compelling layouts, infographics, and white papers.Brand & Visual Discipline: Flawless eye for typography, spatial balance, and modern corporate aesthetics tailored to medical practice leaders and clinical decision-makers.Preferred / Nice-to-HaveExperience with analytics and testing tools (Google Analytics 4, Google Search Console, Hotjar, Microsoft Clarity, or A/B testing platforms).Familiarity with the healthcare ecosystem, clinical terminology, or B2B healthcare Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Design, Art/Creative, and Information Technology Industries Hospitals and Health Care

About KinaxisElevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.  In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in India and around the world as we continue to innovate and revolutionize how we support our customers.Our journey in India began in 2020 and we have been growing steadily since then! Building a high-trust and high-performance culture is important to us and we are proud to be Great Place to Work® Certified TM . Our state-of-the-art office, located in the World Trade Centre in Chennai, offers our growing team space for expansion and collaboration.LocationChennai No of Positions : 6 About The TeamThe Kinaxis training and enablement team creates engaging, high-impact learning experiences that help customers realize maximum value from Kinaxis solutions. We also equip partners and internal teams with the knowledge and skills needed to drive customer success and product adoption.As a Curriculum Developer on this team, you will design and develop training and enablement content that simplify complex supply chain concepts and help learners build expertise on Kinaxis solutions. Working closely with subject matter experts and cross-functional teams, across different regions, including North America, you will create innovative, high-quality learning content, hands-on labs, assessments, and certification materials that support our global learning strategyWhat you will do Analyze learner roles, training needs, and workflows to define learning objectives and appropriate training solutions. Design and develop engaging learning experiences and supporting assets, including e-learning, instructor-led training (ILT), virtual ILT (vILT), performance support tools, hands-on labs, assessments, and certification questions – that align with learning objectives and real-world product workflows. Collaborate with product experts, instructors, and other stakeholders across business units to gather information, validate technical content, and incorporate feedback. Apply instructional design best practices, adult learning principles, Bloom's Taxonomy, and Web Content Accessibility Guidelines (WCAG) 2.2 AA to design and develop training. Manage and own curriculum development projects, including schedules, quality, standards, deliverables, dependencies, stakeholder reviews, and progress reporting. Own the end-to-end lifecycle of learning content, from publishing and maintenance through continuous improvement, ensuring content remains consistent, current, and aligned with learner feedback, business priorities, and product updates. Utilize emerging learning tools and technologies, AI-enabled content development practices, and industry trends to continuously enhance development process and learning experiences. Collaborate with other curriculum developers by sharing best practices and providing constructive feedback and informal guidance when appropriate. Qualifications Bachelor’s degree / diploma or comparable experience in Computer Science, Engineering, or a related discipline What we are looking for 4+ years of experience in developing curriculum, technical training, learning content, or courseware Experience in designing learning solutions – e-learning, instructor-led, hands-on labs, technical simulations, assessments – for enterprise software or technology products Strong knowledge of instructional design and adult learning principles, with experience in designing and developing objective- and outcome-driven curriculum and assessments, and technical writing Strong written and verbal communication skills with the ability to explain complex technical concepts to diverse audiences Project management skills (planning, tracking, and coordinating deliverables) and proven ability to manage multiple projects while collaborating effectively across global teams and meeting quality and timeline expectations Strong stakeholder management and problem-solving skills with a continuous improvement mindset Strong interest and ability to adopt AI tools in day-to-day work; experience with prompt engineering and AI-assisted content development is a strong plus Preferred Qualifications Experience developing e-learning using modern authoring tools such as, Rise 360, Camtasia, Docebo or similar platforms Familiarity with Learning Management Systems (LMS) and digital learning platforms Knowledge of supply chain management, enterprise software, ERP, or SaaS products is an advantage Experience with Kinaxis Maestro is a strong plus #Associate #Intermediate Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more. Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.People matter at Kinaxis and these are some of the perks and benefits we created for our team: Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month) Flexible work options Physical and mental well-being programs Regularly scheduled virtual fitness classes Mentorship programs and training and career development Recognition programs and referral rewards Hackathons For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com .Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Training Industries Software Development

As a Documentation Specialist, you will be responsible for creating, organizing, managing, and maintaining documentation related to tender, EOIs, collaterals, notes, etc. You must ensure that documents are accurate, up-to-date, and compliant with internal standards and external regulations, facilitating effective communication and decision-making.No of Vacancies: 3Experience 2+ years’ experienceLocation TrivandrumResponsibilities:Document Creation and Management:• Create, review, edit, and format documents, including collaterals, Notes, Proposals, etc., ensuring accuracy, clarity, and compliance with established guidelines and standards.Document Control and Versioning:• Establish and maintain document control processes, including version control, document tracking, distribution, and archival, to ensure that documents are current, accessible, and properly managed throughout their lifecycle.Collaboration and Communication:• Collaborate with cross-functional teams, including subject matter experts (SMEs), project managers, quality assurance professionals, and regulatory affairs specialists, to gather information, review documents, and facilitate document approvals and revisions.Document Retrieval:• Establish document retrieval systems and procedures to facilitate easy access, retrieval, and distribution of documents, ensuring that authorized personnel can locate and retrieve documents quickly and efficiently as needed.Regulatory Compliance:• Ensure that documentation practices comply with regulatory requirements, industry standards, and best practices, such as ISO standards, and other relevant regulations, by staying informed about regulatory changes and updates.Quality Assurance:• Conduct quality reviews and audits of documents to identify errors, inconsistencies, and non-compliance issues, and recommend corrective actions and improvements to enhance document quality and integrity.Continuous Improvement:• Identify opportunities for process improvements, automation, and efficiency gains in documentation processes, systems, and workflows, and implement solutions to enhance productivity, accuracy, and compliance.Skills & Qualification Required:• Bachelor’s degree in any field• 2-3 years of experience • Proficiency in MS Office and Adobe Acrobat• Excellent writing and organizational skills• Excellent Communication skills• Proficiency in English language• Attention to detail Show more Show less Seniority level Entry level Employment type Full-time Job function Administrative Industries IT Services and IT Consulting

Direct message the job poster from Cyient Rakesh G Rakesh G Lead Talent Acquisition Specialist | Strategic Hiring | Talent Building | Business & Stakeholder Partnership Develop Operators Manual (OM), Workshop Manual (WSM), Assembly Instruction (AI) and related Annotated Topic List (ATL).Access Engineering Systems and gather material for content creation.Update ATLs if information is insufficient.Update the manuals based on ECNsReview the drafts created and publish themUpdate ATL for latest known translation requirements.Global Process support for other Tech Information teams.Educational Qualification:BE/BTech in Mechanical/Automobile Engg4 to 6 years of experience in Technical Writing, preferably in Automotive Domain.Certification in Technical Writing would be an added advantage.Required Skills:Familiarity with agricultural equipment's/automobile parts/components is helpful.Experience working with electrical schematics will be an added advantage.Should be able to understand Mechanical Drawings, 3D Models and Orthographic Projections.Excellent organization, communication, and interpersonal skillsAbility to create/modify illustrations using Adobe Illustrator.Should be well-versed with Windchill, Arbortext Editor, Creo Illustrate, Adobe Illustrator, Photoshop, Adobe InDesignShould have sound knowledge in automotive parts and their applications.Should be a quick learner and should be able to work independently with a minimum supervision.Should have good customer handling skillsRoles & ResponsibilitiesTechnical Writer with 4-6 yrs of experience in the creation of Technical Manuals, STE, DDLC, DITA and Workshop Manuals, Operators Manuals, Service Bulletins, Assembly Instructions, Knowledge Objects, Schematics, and more for automotive/agriculture equipment. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Writing/Editing Industries Automation Machinery Manufacturing and Aviation and Aerospace Component Manufacturing

Responsibilities Create and maintain technical documentation, including user guides, instructional manuals, release notes, and FAQs. Translate complex infrastructure and platform concepts into clear, user-friendly content. Support customer-facing documentation such as user guides and knowledge base articles. Maintain and enhance documentation repositories, including Confluence and Git-based platforms. Ensure consistent standards, templates, and formatting across all documentation. Keep documentation up to date with evolving systems, ensuring accuracy and usability. Work independently to research, develop, and complete assigned documentation projects. Qualifications Minimum 3+ years of relevant experience Strong ability to understand, interpret, and clearly explain technical systems. Experience working with product release cycles and collaborating with Product and Engineering teams. Excellent written communication skills with strong attention to detail. Familiarity with documentation authoring tools such as RoboHelp, Help & Doc, or similar. Working knowledge of GitHub workflows, Confluence, Jira, or equivalent tools. Comfortable working in a fast-paced, dynamic environment. Proficiency in Markdown and HTML. Preferred / Good To Have Exposure to manufacturing platforms, cable industry, or infrastructure-related domains. Experience working with Oxygen XML Editor or similar tools. Education Bachelor’s degree in Technical Communication, Computer Science, or equivalent professional experience. About UsA global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Professional Services, Manufacturing, and Technology, Information and Media

Job DescriptionPlease note this is a 12 month contract and you will be paid a day rate. Join the team empowering the world to designHey, g'day, mabuhay, kia ora, こんにちは, 你好, hallo, नमस्ते, 안녕하세요, hola, salut!At Canva, our mission is to empower the world to design—and we’re growing fast across the globe. With over 250 million monthly active users in over 190 countries, we’re on a mission to make Canva the most loved brand in the world. To support this ambition, we’re building a world-class marketing team that’s deeply local, highly creative, and relentlessly performance-focused.About The RoleContent moves Canva, and ensuring our content is a driver of growth is crucial. Just as we invest in strong business, marketing, sales, and product leaders in our priority markets, we need an equally strong voice in content.As the Sub-Saharan Africa Content Strategy Lead, you’ll partner closely with the Sub-Saharan Africa Country Manager to ensure Canva has the right strategic content from your country (or countries), owning content as a growth engine and adapting strategies to support MAU, retention, and revenue impact.You’ll work closely with the Sub-Saharan Design Lead to deliver content that drives business outcomes. You’ll also champion local relevance and trends that make international users feel Canva is for them, and work closely with country teams (SEO, Localisation, Creators, Product, Marketing) and regional stakeholders to ensure local content delivers high value and measurable impact.You’ll be coached and supported by a EMEA Content Strategy Lead, who will drive content strategy across the region.What You’ll DoAs a Content Strategy Lead, you bring expertise in strategy, content, business management, and cross-functional stakeholder management. In particular, you will:Content Strategy & Execution – Prioritise and execute country content strategy and growth levers, owning content health and production for your country to drive relevance, scale, and business impact.Content Quality & Relevance – Ensure that your country’s content meets Canva’s standards, resonates culturally, and supports strategic growth metrics.Feedback & Insights – Gather input from sales, partners, and local peers to refine content strategies and enhance Canva’s country impact.Discovery & Performance – Own your country’s content performance across discovery, editorial ensuring the right local content is surfaced through search, recommendations, and editorial, and optimised for engagement, activation, and retention.Editorial & Trends Leadership – Execute your country’s editorial strategy across surfaces (e.g. Showcases), identifying and activating cultural moments in partnership with Marketing, Social and PR.Cross-Functional Collaboration – Act as a strategic partner to Country Manager and country peers to align priorities, unblock execution, and drive content-led growth.Creator & Partner Engagement – In collaboration with your country community and partnerships managers, build relationships with local creators and partnerships to activate a thriving content ecosystem.What We're Looking ForWe’re seeking a strategic thinker who thrives in fast-paced environments and can drive content impact within their market. They’ll take a pragmatic approach to content creation – working across multiple production streams (AIGC, creators, localisation, bespoke, and partnerships) to solve local content needs, improve efficiency, and scale what works.This role requires someone who can combine strong strategic thinking with a deep understanding of their local market — translating regional direction into actionable country-level plans, and working closely with Africa Design Leads to bring these to life. You should be someone who naturally gravitates toward solving problems, enjoys working with data to inform decisions, and can build strong relationships across cross-functional teams.The ideal candidate combines analytical rigour with cultural curiosity, demonstrating both the ability to shape country-level content strategy and to identify opportunities to scale what works through repeatable approaches, AI-supported workflows, and strong partnerships.3-5+ years of experience in content strategy, regional business strategy and operations, partnerships, or similar roles within high-growth content, media or marketplace global technology companies.A deep understanding of content, trends, and aesthetics in your market (or markets), with a pulse on what resonates with local users.A proactive, solutions-driven approach, capable of balancing strategy with hands-on execution.Exceptional stakeholder management skills, with the ability to align cross-functional teams across regions.Experience working in fast-moving, dynamic environments, comfortable with ambiguity and change.Strong analytical skills to assess content performance and inform strategy adjustments.A track record of successfully managing production workflows, partnerships, and/ or supporting and activating local creators.Language skills and cultural knowledge relevant to your geographic market, with ability to work effectively across different time zones.What you’ll learn and how you’ll develop at CanvaYou'll gain deep exposure to all aspects of strategy and operations a high-growth technology company, from AI-powered content innovations to international expansion. Working closely with senior leadership across International and other supergroups, you'll develop advanced strategic thinking skills while learning how to scale operations and drive organisational change.You'll get hands-on experience with one of the most complex content ecosystems in tech, working on problems that don't have playbooks yet, and partnering with cross-functional groups across Canva to find solutions that impact millions of users. This is a role where your decision making and leadership will directly influence strategy, and you'll see your recommendations come to life in our product and shape the future of design.Through the Content Strategy speciality growth infrastructure and Canva’s professional development programs, you'll develop your sharp commercial instincts, data analysis proficiency, the ability to navigate ambiguity, and hands-on experience with emerging technologies. Most importantly, you'll work with people who are genuinely brilliant and kind, a rare combination that makes the hard problems worth solving, and sets you up for a career in strategy in the tech industry. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing Industries Software Development

Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionPerforms routine administrative duties such as drafting correspondences, scheduling appointments, organising and maintaining data, as well as assisting internal and external stakeholdersJob Description Summary Provides specialist operational support across GAP quality assurance, complaints management and training. The role is responsible for strengthening quality controls, monitoring complaint and service trends, supporting root cause analysis, developing learning interventions and ensuring that GAP processes are applied consistently, accurately and in line with governance, audit and customer-service expectations.Job DescriptionThe successful incumbent is responsible for:supporting the end-to-end GAP quality assurance, complaints and training functions within the business,reviewing work outputsProviding complaint responses to all stakeholders (including regulators and internal stakeholders)Process adherence and customer communication to identify quality risks, training gaps and improvement opportunities,Supporting Team Leaders, Knowledge Management, GAP operations and other stakeholders with technical guidance, coaching, reporting and remediation actions, andContributing to continuous improvement initiatives, audit readiness, governance controls and the embedding of standardised GAP processes.Key result areas and work descriptors:Complaints ManagementEnsure that all levels of complaints are acknowledged and responded to within SLA.Respond to complaints from social media, ombud , management and legal origin.Report into greater group complaints structure and to GAP management.Maintain a central complaints register to track volumes, ageing, complaint categories, root causes, accountable owners, resolution actions and customer outcomes.Perform complaint investigations by reviewing case history, supporting evidence, system notes, communication records and applicable process requirements.Identify complaint themes, repeat failures, service breakdowns and conduct risks, and escalate material issues for corrective action and management attention.Draft clear, accurate and professional complaint responses that are evidence-based, empathetic and aligned to business, legal, compliance and customer-service standards.Coordinate remediation actions with operations, quality assurance, training, legal, compliance and management stakeholders to prevent recurrence and improve customer outcomes.Prepare regular complaints MI, trend analysis and insight reports for GAP management, governance forums and broader complaints reporting requirements.GAP Service Delivery, Complaints and Stakeholder SupportDeals with escalated GAP client queries and complaints and supports resolution through clear investigation, root cause analysis and stakeholder follow-up.Responsible for supporting reputation risk management by ensuring complaint responses are accurate, professional, evidence-based and aligned to process requirements.Plans and performs daily specialist activities in accordance with GAP Standard Operating Procedures, quality checklists, mandates and agreed service standards.Takes ownership of quality-related interactions across organisational boundaries, including engagement with GAP operations, SuperFund, Claims, Finance, Compliance, Legal, Knowledge Management and Team Leaders where required.Keeps up to date with GAP product, process, system, governance and legislative changes and shares relevant knowledge with the team through coaching, training and process updates.Personal EffectivenessAccountable for service delivery through own efforts.Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.Makes increased contributions by broadening individual skills.Collaborates effectively with others to achieve personal results.Accepts and lives the company values.Quality AssurancePerforms quality assurance reviews across applicable GAP work outputs, including customer communication, complaint handling, calculations, workflow actions, system updates and supporting evidence.Applies agreed QA methodology, sampling principles, check sheets and error classifications to support consistent and auditable quality reviews.Identifies QL1, QL2 and QL3 errors, complaint themes, process deviations and training gaps, and ensures these are recorded for trend analysis and management reporting.Provides constructive feedback, coaching input and escalation support for complex, high-risk or recurring quality matters.Supports the development and maintenance of QA registers, dashboards, MI packs and evidence files for audit, management review and quality forum reporting.Training and Capability DevelopmentDesigns, coordinates and delivers structured GAP training, refresher sessions and coaching interventions for new and existing staff.Develops and maintains learner guides, assessments, attendance records, training evidence and post-training feedback summaries.Translates QA findings, complaints, assessor feedback, audit findings and operational risks into practical learning topics and remedial action plans.Monitors training effectiveness through assessments, feedback forms, quality trends and evidence of improved process adherence.Specific KRA’sKeeping abreast of GAP product, claims, complaints, quality assurance, training and governance developments.The ability to access, interpret and integrate information quickly across SOPs, claims records, complaint evidence, QA findings and system information.Handling of extraordinary cases, complex complaints, high-risk quality failures and urgent stakeholder escalations.Responsible for supporting point-of-contact resolution and liaising with other business units where necessary to finalise customer, complaint, QA or training-related matters.Responsible for analysing and documenting quality trends, complaint root causes, training needs and corrective actions.Supports and participates in the continuous improvement of GAP processes, controls, SOPs, templates, checklists and knowledge material.The ability to implement process controls, QA gates, complaint tracking and training interventions to reduce operational, financial, compliance and reputational risk to the business.The successful applicant should substantially meet the following requirements:Produce and maintain QA, complaints and training reports, dashboards, registers and evidence files for management review and audit readiness.Perform ad hoc specialist tasks as requested by seniors, Team Leaders, Knowledge Management or GAP leadership.Produce business reports on an ad hoc, weekly, monthly or quarterly basis, including QA trends, complaint themes, training outcomes and corrective actions.Work actively with support areas to achieve service standards, quality targets and complaint resolution outcomes.Inform key stakeholders of relevant GAP product, process, legislative, audit, quality, training or complaint-related changes.Perform root cause analysis on errors, complaints and process failures and provide feedback to the relevant internal value chain.Computer literacy essential (Word/Excel/Outlook/PowerPoint) – intermediate level.Knowledge of GAP products, group risk benefits, claims administration, complaints handling or related retirement fund processes is advantageous.Experience in quality assurance, training, coaching, complaints resolution, root cause analysis or operational governance is strongly advantageous.Excellent written and verbal communication skills, including the ability to draft professional complaint responses, feedback notes, training material and management summaries.Strong interpersonal, facilitation, negotiation and stakeholder management skills.Able to work under pressure, manage sensitive matters and apply sound judgement in high-risk or high-impact situations.A passionate team player who supports a culture of quality, accountability, learning and continuous improvement.Must display sound planning, organising, reporting and follow-through skills.Able to display tact, diplomacy and empathy when dealing with complaints, coaching conversations and sensitive customer matters.Sound problem-solving skills with the ability to take ownership of quality issues, training gaps and complaint-related risks.Matric or relevant tertiary qualification.Strong desire to provide superior service and improve customer, intermediary and stakeholder outcomes.Very strong analytical and logical reasoning skills, with the ability to identify themes, risks, trends and practical corrective actions.Self-motivated and action-orientated, with high levels of energy and self-confidence.Knowledge of retirement fund administration, Section 37C, group life assurance, claims processes, audit requirements or financial services legislation is advantageous.At least 5 years’ retirement fund, group risk, claims, client service, quality assurance, complaints or training experience.System knowledge such as Compass, Chorus, EMS or other relevant claims, workflow and reporting tools is advantageous.Third party administration, insurance, claims or group risk experience is advantageous.Proven ability to work independently and proactively while maintaining accurate records and evidence.naSkillsAccounting, Action Planning, Budget Management, Calendar Coordination, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Digital Literacy, Executing Plans, Management Reporting, Numerical Aptitude, Oral Communications, Report ReviewCompetenciesDecision QualityDirects WorkEnsures AccountabilityManages ComplexityOptimizes Work ProcessesPlans and AlignsTech SavvyEducationNQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalentClosing Date09 September 2026 , 23:59The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.The Old Mutual Story! Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Quality Assurance Industries Financial Services

Job Description SummaryGE Healthcare is looking for a talented technical writer to join our medical devices team in Herlev, Denmark.Activities contributing to the design and development of products, solutions and systems. Includes activities linked to technical improvement of existing products and components Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.‍ResponsibilitiesJob DescriptionPartner with project managers, R&D, marketing, and regulatory affairs to gather input, clarify requirements, and produce clear, accurate documentation that supports internal and external stakeholders.Create, update, review, and release technical documentation (e.g., user manuals, instructions for use, and product data sheets) in line with established processes.Support translation and localization activities by preparing source content, coordinating reviews, and helping ensure translated deliverables meet quality expectations.Coordinate day-to-day documentation tasks with other team members in Technical Documentation and provide regular status updates on assigned work.Follow corporate documentation standards, templates, and style guidelines to ensure consistency across deliverables.Contribute to knowledge management by maintaining and improving documentation templates, reusable content, and internal guidelines.Identify opportunities to improve documentation quality and efficiency, and share practical best practices with the team.Apply relevant regulations, policies, and internal procedures when developing and maintaining documentation, in collaboration with regulatory and quality stakeholders.Qualifications2+ years of experience as a technical writer or technical documentation specialist (medical device experience is preferred).Education in technical writing, technical communication, engineering, linguistics, or a related field is an advantage.Strong written and verbal communication skills in English, with attention to detail.Proficiency with Microsoft Office (Word, PowerPoint, and Excel).Experience working with a Content Management System (CMS) such as Astoria or Tridion (or similar tools).Familiarity with Adobe InDesign and Illustrator is a plus.Desired SkillsProactive and resourceful approach to finding and validating information with SMEs.Strong interpersonal and collaboration skills, including the ability to communicate effectively across functions and geographies.Experience working with global development or production sites is a plus.Ability to work independently on assigned documentation tasks while contributing effectively within a team environment.Structured, problem-solving mindset with the ability to handle multiple priorities in a fast-paced setting.If you are passionate about writing and want to work on exciting projects, we would loke to hear from you!Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or, age, disability, protected veteran status or other characteristics protected by law.Additional InformationRelocation Assistance Provided: No Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Translation and Localization

Job Description SummaryGE Healthcare is looking for a talented technical writer to join our medical devices team in Herlev, Denmark.Activities contributing to the design and development of products, solutions and systems. Includes activities linked to technical improvement of existing products and components Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.ResponsibilitiesJob DescriptionPartner with project managers, R&D, marketing, and regulatory affairs to gather input, clarify requirements, and produce clear, accurate documentation that supports internal and external stakeholders.Create, update, review, and release technical documentation (e.g., user manuals, instructions for use, and product data sheets) in line with established processes.Support translation and localization activities by preparing source content, coordinating reviews, and helping ensure translated deliverables meet quality expectations.Coordinate day-to-day documentation tasks with other team members in Technical Documentation and provide regular status updates on assigned work.Follow corporate documentation standards, templates, and style guidelines to ensure consistency across deliverables.Contribute to knowledge management by maintaining and improving documentation templates, reusable content, and internal guidelines.Identify opportunities to improve documentation quality and efficiency, and share practical best practices with the team.Apply relevant regulations, policies, and internal procedures when developing and maintaining documentation, in collaboration with regulatory and quality stakeholders.Qualifications2+ years of experience as a technical writer or technical documentation specialist (medical device experience is preferred).Education in technical writing, technical communication, engineering, linguistics, or a related field is an advantage.Strong written and verbal communication skills in English, with attention to detail.Proficiency with Microsoft Office (Word, PowerPoint, and Excel).Experience working with a Content Management System (CMS) such as Astoria or Tridion (or similar tools).Familiarity with Adobe InDesign and Illustrator is a plus.Desired SkillsProactive and resourceful approach to finding and validating information with SMEs.Strong interpersonal and collaboration skills, including the ability to communicate effectively across functions and geographies.Experience working with global development or production sites is a plus.Ability to work independently on assigned documentation tasks while contributing effectively within a team environment.Structured, problem-solving mindset with the ability to handle multiple priorities in a fast-paced setting.If you are passionate about writing and want to work on exciting projects, we would loke to hear from you!Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or, age, disability, protected veteran status or other characteristics protected by law.Additional InformationRelocation Assistance Provided: No Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Hospitals and Health Care

The roleWayve is seeking a Staff Robotics Engineer, Localisation to lead the technical development of our onboard localisation capability. You will design and productionise state-estimation systems that combine GNSS, IMU and wheel odometry to provide accurate, reliable vehicle motion and pose estimates across diverse vehicles, environments and operating conditions.This is a senior individual-contributor role with responsibility for shaping the localisation architecture and technical roadmap, while remaining deeply involved in algorithm development, implementation, validation and onboard deployment. You will work across robotics, calibration, controls, sensor, vehicle-platform and embedded-software teams to ensure localisation is robust, observable and suitable for real-time production use. You will also provide technical leadership and mentorship to engineers working across localisation and the broader state-estimation stack.Key ResponsibilitiesDefine and evolve the technical architecture and roadmap for Wayve’s onboard localisation capability, aligned with vehicle programmes and product requirements.Lead the development of robust state-estimation systems that fuse GNSS, IMU and wheel-odometry signals, with scope to incorporate camera-, RADAR- and LiDAR-based measurements.Take localisation solutions from algorithm design and prototyping through production implementation and deployment on real-time vehicle platforms, including robust fault handling and degraded-mode behaviour.Develop rigorous validation and benchmarking capabilities, including representative datasets, ground-truth comparisons, performance metrics and regression testing across diverse vehicles, environments and operating conditions.Provide hands-on technical leadership and mentorship, working across robotics, calibration, controls, sensors and vehicle-platform teams to drive integration and resolve complex system-level issues.About youIn order to set you up for success as a Staff Robotics Engineer, Localisation at Wayve, we’re looking for the following skills and experience.EssentialDeep practical expertise in localisation, state estimation or sensor fusion, with experience combining GNSS, IMU and wheel-odometry measurements.Strong understanding of filtering-based estimation methods, including Kalman-family filters such as the EKF or UKF, and nonlinear optimisation approaches such as factor graphs.Experience developing and operating localisation or state-estimation systems in production robotics, autonomous vehicles or comparable real-time systems.Strong modern C++ software-engineering skills and proficiency in Python for prototyping, analysis, validation and test tooling.Experience designing rigorous localisation validation and benchmarking, including accuracy metrics, uncertainty evaluation, ground-truth comparison, regression testing and failure analysis.Evidence of hands-on technical leadership, including defining architecture, influencing technical roadmaps, mentoring engineers and collaborating effectively across multiple teams.DesirableExperience incorporating camera-, LiDAR- or RADAR-based measurements into localisation and sensor-fusion systems, including visual, LiDAR or RADAR odometry.Hands-on experience with nonlinear optimisation and robotics libraries such as GTSAM, Ceres or g2o.Familiarity with automotive software-development practices and coding standards, including MISRA C++.Experience deploying state-estimation software on embedded or resource-constrained platforms with real-time compute, memory and latency requirements.Experience developing high-quality ground truth, benchmarks and validation evidence for localisation or other state-estimation systems.Familiarity with relevant robotics tooling and libraries such as ROS, Eigen, OpenCV, PCL or CUDA.MS or PhD in Robotics, Computer Science, Electrical Engineering or a related field, or equivalent practical experience.This is a full-time role based in our office in London, UK. At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Engineering and Information Technology Industries Software Development

At John Sisk & Son, we’re more than a construction company, we’re a family-owned business with a global reach, committed to building excellence in every project. We deliver trust, certainty and value to our clients while embracing innovation and shaping the future of construction.This role will help create the environment, culture and networks that enable Sisk's collective expertise to be shared and reused. By connecting people, facilitating knowledge exchange and promoting innovation, the Knowledge Manager (Communities & Innovation) will help reduce duplication, accelerate learning and support the organisation's strategic objectives of Consistent Performance, Integrated Expertise and Innovative Delivery.The Knowledge Manager (Communities & Innovation) is responsible for developing and maintaining the frameworks, networks and activities that enable the effective exchange of knowledge across Sisk, in collaboration with the Knowledge Management team.The role will lead initiatives that encourage collaboration, learning and sharing between individuals, teams, disciplines and regions, ensuring expertise and experience are visible and accessible wherever needed. The postholder will develop and execute strategies that foster knowledge sharing, support Communities of Practice, facilitate learning events and strengthen Sisk's knowledge-sharing culture.The role will also coordinate the Irish R&D Tax Credit process, working with project teams, technical specialists and external consultants to identify qualifying innovation activity, collect evidence and develop case studies that capture and share business innovation. This is an excellent way to build relationships with busy project teams.A key measure of success for this role will be the growth of active knowledge-sharing networks, increased collaboration across business units and improved visibility of expertise, innovation and good practice throughout the organisation.Key ResponsibilitiesKnowledge Sharing StrategyIn collaboration with the Group Knowledge ManagerDevelop frameworks and processes to facilitate the exchange of tacit knowledge.Identify barriers to knowledge sharing and develop interventions to address them.Monitor and report on knowledge-sharing maturity and engagement across the business.Communities of PracticeDevelop and lead a Communities of Practice (CoP) strategy across the organisation.Establish new Communities of Practice aligned to business priorities and support Community Leaders in managing and growing their communities.Create frameworks, guidance and resources to ensure communities remain sustainable and effective.Facilitate collaboration between communities to reduce duplication and encourage knowledge transfer.Measure and report on community engagement, participation and outcomes.Knowledge Sharing Networks and EventsFacilitate knowledge-sharing activities, webinars and workshops across the Group.Coordinate and support the established Knowledge Sharing Network (monthly webinar sharing experience across the Group) and related forums.Organise events that connect employees with expertise and experience from across the business.Support subject matter experts in sharing knowledge through appropriate formats and channels.Irish R&D Tax Credit CoordinationCoordinate the Irish R&D Tax Credit process in partnership with external consultants and internal stakeholders. This includesScheduling and facilitating interviews between projects and consultantsMonitor progress of claims and ensure key milestones are achieved.Keeping project teams to deadlines to ensure a successful claimIdentify opportunities to increase engagement with the process and improve innovation capture.Develop technical case studies and identify innovations that can be shared through tacit channelsEssentialKnowledge, Skills and ExperienceStrong stakeholder engagement and facilitation skills.Ability to engage with technical and non-technical stakeholders.Strong organisational and project coordination skills.Experience developing or managing Communities of Practice, knowledge-sharing networks or collaborative programmes.Experience planning and facilitating workshops, webinars and collaborative events.Experience developing and implementing organisational or departmental strategies or programmes.Excellent writing, communication and storytelling skills.Experience working in construction, infrastructure, engineering or a related project-based environment.DesirableExperience in Knowledge Management, Organisational Learning or Organisational Development.Understanding of knowledge capture and knowledge transfer methodologies.Familiarity with Communities of Practice models and social learning principles.Experience creating knowledge assets and communications content, particularly in media format.Professional qualification in Knowledge Management, Project Management, Learning & Development or a related discipline.BehavioursThe successful candidate will demonstrateNatural curiosity and a desire to connect people and ideas.Strong relationship-building skills.Resilience and persistence in driving changeConfidence facilitating discussions with senior stakeholders and technical specialists who are short on time.Creativity in developing engaging knowledge-sharing opportunities.Excellent communication and influencing skills.Collaborative and inclusive approach.Passion for helping others learn and succeed. Competitive salary 26 days annual leave plus additional company days Pension and benefits Unlimited learning and development opportunities Much moreOur People and Recruitment CommitmentAt Sisk Group our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team.All vacancies are managed directly by our Internal Recruitment Team. Unsolicited contact or speculative CVs from unapproved agencies will not be accepted and no introductory fees will apply.We are an equal opportunities employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion, or any other protected characteristic. Reasonable adjustments are available during the recruitment process.We know the confidence gap and imposter phenomenon can stop talented candidates applying. You do not need to meet every criterion - your skills and potential matter. Don’t hold back we want to hear from you.All recruitment materials comply with legal and regulatory requirements including the EU Pay Transparency Directive and the Equality Acts UK and Ireland. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing and Sales Industries Construction

Direct message the job poster from Anchor Harriet Jackson Harriet Jackson Resourcing Specialist @ Anchor Location: Hybrid – London Job Type: Permanent | Full-time Salary: £48,000 per annumShape how knowledge works across Anchor.At Anchor, clear, accurate and accessible information is essential to helping our colleagues and residents find the answers they need.We’re looking for a Knowledge Manager to strengthen how knowledge is created, managed and found across Anchor. You’ll improve how information is structured, governed, maintained and shared across colleague and resident channels.Working closely with colleagues across Digital, Communications and Marketing, as well as content owners and subject matter experts, you’ll establish clear ownership and help teams confidently manage the information they know best.What you’ll be doingDevelop and embed knowledge governance, standards and processes that improve content quality and consistency.Coordinate content ownership and lifecycle management, ensuring information remains accurate and up to date.Develop taxonomy, metadata and content structures that make information easier to navigate, search and find.Support a federated publishing approach, enabling teams to manage their own content effectively.Work with content owners and subject matter experts to identify knowledge gaps, reduce duplication and improve knowledge quality.Use analytics, search data and user feedback to identify and drive improvements.Provide guidance and training to build knowledge management capability across Anchor.Explore future approaches to search, automation and AI-enabled knowledge retrieval.What you’ll bringExperience in knowledge management, information management, digital content or a closely related role.Experience developing governance, standards and content lifecycle processes.Strong knowledge of taxonomy, metadata and information architecture.Experience managing knowledge, intranet or digital content environments.Strong stakeholder management and influencing skills.Excellent written communication skills, with an understanding of content design, plain English and accessibility.Experience using analytics, insight or user feedback to improve content and knowledge experiences.Experience of SharePoint or similar platforms, working within a regulated organisation, or AI-enabled search and knowledge retrieval would be useful, but isn’t essential.Why join Anchor?This is an opportunity to make a real impact on how knowledge works across a large and diverse organisation.You’ll make important information easier for our residents to find, understand and use, while helping colleagues access trusted information when they need it.You’ll have the scope to improve how we work today while helping shape the future of knowledge management at Anchor.Apply now and help us make knowledge easier to find, trust and use.The closing date is 16 September, with first-stage interviews taking place on 25 September via Teams Show more Show less Seniority level Associate Employment type Full-time Job function Information Technology, Other, and Writing/Editing Industries Non-profit Organizations and Housing and Community Development

If you feel like you’re part of something bigger, it’s because you are. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.Sr Manager, Instructional DesignerThis role will partner closely with the Governance pillar, ensuring training materials drive knowledge transfer and deliver appropriate training effectiveness. Additionally, this role will drive change through our overall GxP Learning process through continuous improvement and end user experience. Focusing on effective training material, appropriate assignments and maintaining fit for purpose curriculumThe Instructional Designer creates and improves training materials and learning experiences that support employee capability, business performance, and regulatory compliance. This role designs practical, engaging learning solutions while ensuring content is accurate, accessible, controlled, and aligned with applicable policies, procedures, and standards.LIVEWhat You Will DoIn this vital role you willDesign and develop instructor-led, virtual, e-learning, blended-learning, and performance-support materials.Partner with subject-matter experts to define learning objectives and translate complex, technical, or regulated content into clear, effective learning solutions.Create and maintain curricula, course outlines, facilitator guides, participant materials, e-learning modules, job aids, assessments, and evaluation tools.Apply adult-learning principles, instructional design methods, accessibility practices, and assessment standards.Ensure learning materials meet regulatory, quality, document-control, and audit-readiness requirements.Maintain accurate content versions, review records, approvals, and revision history.Evaluate curriculum structure, course sequencing, assignments, assessments, and learner progression; provide guidance to instructors, program owners, and subject-matter experts.Ensure assignments and assessments align with required competencies, curriculum outcomes, job expectations, and compliance obligations.Review learner feedback, performance data, and business needs to improve learning effectiveness.Support learning-process transformation by helping implement improved tools, standards, workflows, governance, and ways of working.Identify opportunities to simplify, standardize, modernize, or digitize learning processes across the learning lifecycle.Stay current on instructional design, learning technology, learning analytics, accessibility, and compliance-training practices.WINQualificationsWhat we expect of youMinimum of 8 years’ experience in Operations, Development and / or related functions, experience in biopharmaceutical / life sciences industries preferred.Bachelor’s degree in instructional design, education, learning and development, organizational development, or a related field; equivalent experience may be considered.Experience designing and developing training in a regulated, quality-controlled, or highly governed environment.Strong knowledge of adult-learning theory, instructional design principles, curriculum development, assessment design, and learning evaluation.Ability to interpret policies, procedures, technical content, and regulatory requirements and translate them into effective training.Experience providing guidance on curriculum, assignments, assessments, and learner requirements.Knowledge of industry-standard learning tools and platforms, such as Articulate, Captivate, and AI technologyProven track record of successfully managing e-learning projects from conception to completionExcellent leadership, communication, and interpersonal skillsAbility to work effectively in a fast-paced, deadline-driven environmentKnowledgeable on SCORM LMSTHRIVEWhat You Can Expect Of UsAs we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.Vast opportunities to learn and move up and across our global organization Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits Show more Show less Seniority level Not Applicable Employment type Full-time Job function Training Industries Biotechnology Research and Pharmaceutical Manufacturing

Job DescriptionJust imagine bringing learning to life through compelling stories, engaging multimedia, and interactive experiences that inspire action. Then make it real.About The RoleAs our Digital Learning Designer, you'll transform learning strategies and content into engaging, learner-centred digital experiences that support frontline advisors and the wider Consumer & Shopper Engagement organisation at the LEGO® Group. You'll combine e-learning development, multimedia production, graphic design, and video creation to deliver learning solutions that improve capability and performance. Working closely with learning partners and subject matter experts, you'll turn complex learning needs into simple, effective experiences while exploring emerging technologies and AI-enabled tools that enhance learning outcomes.Please note This role is based in Slough, UK. Our flexible working model allows employees to work 2 days per week from home and 3 days per week in the office. Relocation support is not offered for this role.Required QualificationsDelivered e-learning solutions using Articulate 360 Suite. Managed learning management system administration, publishing, troubleshooting, and content deployment. Built multimedia learning assets through graphic design and video production. Applied instructional design principles and adult learning practices to digital learning programmes. Led multiple learning projects from concept through delivery. Partnered with stakeholders and subject matter experts to translate requirements into learning solutions. Preferred QualificationsCreated digital learning content using Adobe Creative Cloud. Developed learning experiences using authoring tools beyond the Articulate 360 Suite and Vyond. Implemented AI tools within learning design or content creation workflows. What You'll BuildHigh-quality digital learning solutions that support business priorities. Engaging learning experiences that increase participation and learning effectiveness. Scalable approaches, tools, and best practices for digital learning development. Strong partnerships across learning teams and business functions. Innovative digital content that supports a global audience with varied learning needs. New ways of using AI and digital technologies to improve learner outcomes. If you've worked in a role where you designed and deployed digital learning programmes, produced multimedia learning assets, and managed several projects at once, you'll feel at home here. What matters most is your ability to turn learning needs into effective solutions and use data and feedback to continuously improve the learner experience.Life on the teamYou'll join the Consumer & Shopper Engagement Academy, where creativity, technology, and learning science come together to support capability building at scale. We're a global team that works across regions and time zones, using a flexible hybrid rhythm, regular stand-ups, and weekly team meetings to stay connected. We value collaboration, a customer-service mindset, continuous improvement, shared learning, and finding better ways to work together.What Success Looks LikeYou'll help shape a move from a training-focused model to a future-focused capability-building function. Success means delivering quality learning solutions on time, increasing engagement with digital content, improving operational efficiency, and using learner data to strengthen outcomes. You'll work closely with learning colleagues, subject matter experts, operational leaders, resource planning teams, and advisors while helping build a scalable digital learning library and advancing the responsible use of AI across learning experiences.To apply, please provide your CV, motivational letter, and portfolio in English. It is mandatory to upload a portfolio (maximum upload size per file is 5 MB). If you have more to share than 5 MB, please add a link clearly highlighted in the CV.Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.What’s in it for you?Here is what you can expectFamily Care Leave - We offer enhanced paid leave options for those important times.Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children’s Rights.Just imagine building your dream career.Then make it real.Join the LEGO® team today. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Manufacturing

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.Why join us?Our vision - we are building the planet’s most admired and compelling brand ecosystemOur purpose - we are elevating the lives of the many with access to the world’s best brands and experiencesAt Frasers Group, We Fear Less And Do More. Our People Are Forward Thinkers Who Are Driven To Operate Outside Of Their Comfort Zone To Change The Future Of Retail, Embracing Challenges Along The Way. The Potential To Elevate Your Career Is Massive, The Experience Unrivalled. To Be Able To Make The Most Of It You Need To Live And Breathe Our PrinciplesOwn it and back yourself - Own the basics, own your role and own the resultThink without limits - Think, think fast, think fearlesslyBe relevant - Relevant to our people, our partners and the planetAre you ready to join the Fearless?Job DescriptionThe Role:Reporting into the Senior Content Strategist - Sport, the Junior Content Strategist - Sport will support the ideation, development and delivery of content across the Sports Direct ecosystem.Guided by the Sports Direct brand voice and strategy, you will will assist in creating and curating content across categories, including running, football and training. This is an exciting opportunity for someone early in their career to develop their skills in sport content, storytelling and digital publishing.Supporting the delivery of the content calendar, you will help maintain the content roadmap, contribute to brand voice and visual tone of voice consistency, and ensure messaging is aligned across campaigns and platforms.Key ResponsibilitiesSupport the planning and execution of the always-on content calendar, assisting from ideation through to delivery.Help maintain consistency in brand voice across all content and platforms.Write and curate editorial content for Sports Direct blog platform, guided by insights, commercial priorities and SEO/GEO best practices.Interview athletes, experts and talent.Adapt and format content for different channels, including CRM, paid media, retail, social and web.Support editing and proofreading of copy for brand partners to ensure quality and alignment.Contribute ideas and copy to campaigns, supporting wider brand and media strategies.Help manage and update editorial calendars, ensuring deadlines are tracked and met.Edit and brief writers - both internal and external.Collaborate with the Content Manager and wider teams to support content amplification across the brand ecosystem. QualificationsWhat we are looking for:Strong writing skills with the ability to adapt tone across different brand voices.Good attention to detail across both copy and visual storytelling.Organised and able to manage multiple tasks.Creative mindset with a willingness to learn and contribute ideas.Collaborative and proactive, with a positive attitude and eagerness to develop.Strong proofreading and editing skills.Understanding of SEO principles and interest in digital content trends (including AI).Culturally aware with a passion for sport.Familiarity with AI tools and willingness to learn how they support content creation.Desirable, But Not EssentialExperience with CMS platforms or digital publishing tools.Previous experience within SportAdditional InformationAlong with your benefits package we also offer a wide range of perks for our colleagues:Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.Fearless 1200 - Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - https://www.youtube.com/watch?v=O0qmvJofMewEmployee WelfareFrasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.What’s next?Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action. Show more Show less Seniority level Entry level Employment type Full-time Job function Writing/Editing Industries Retail

Job DescriptionThe Adviser Marketing team leads how we position, communicate and engage with UK financial advisers across our advised platform offering and Managed Portfolio Service. Working closely with commercial, product, technical and client-facing teams, the department supports growth through compelling communication, adviser engagement and market insight. The team combines industry expertise with modern B2B marketing capability to help enable our clients to be better investors.About The RoleAs Senior Content Strategist, you will build and lead the content engine that shapes adviser perception, deepens engagement and supports pipeline growth. Operating at a senior/manager level, you will define content strategy, audience priorities and thought leadership programmes that strengthen Aberdeen Adviser’s position in the UK market. Working across Growth, Sales, Product Marketing, Technical, Platform Consultants, Compliance and PR, you will turn complex expertise into engaging adviser-first content. This is an opportunity to influence commercial outcomes, raise market visibility and help define best-in-class B2B marketing.Key ResponsibilitiesDevelop and own the content strategy, defining audience segments, content pillars, journey stages, formats, channels and success measures. Lead flagship content programmes including research reports, adviser education, newsletters, webinars, podcasts, case studies and content hubs. Transform specialist expertise, market insight and product developments into compelling adviser-focused content and multi-channel campaigns. Partner with Growth, Sales and Marketing Operations to align content with lifecycle marketing, ABM, nurture activity and pipeline progression. Maintain editorial standards, governance and compliance processes, ensuring accuracy, approval controls and audit readiness. Measure content performance and continuously optimise topics, messaging, formats and distribution using data and adviser feedback.About The CandidateSignificant experience in B2B content strategy, content marketing, editorial strategy or thought leadership within a complex B2B environment. Excellent writing and editorial skills, with the ability to translate complex subject matter into clear, credible content. Strong content planning capability, connecting audience insight, commercial objectives and channel strategy. Commercial understanding of demand generation, lifecycle marketing, sales enablement, nurture programmes and pipeline development. Experience creating content for specialist professional audiences such as adviser platforms, fintech or SaaS markets. Ability to collaborate with senior stakeholders and subject matter experts across a regulated business. Experience creating benchmark reports and thought leadership campaigns; understanding of the UK advice market and areas such as pensions, tax, trusts, decumulation and consolidation; experience working in regulated environments and managing agencies or specialist contributors. We are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire. One of our team will reach out to support you through your application process.Our BenefitsThere's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported.When you join us, your reward will be one of the best around. This includes 40 days’ annual leave, a 16% employer pension contribution, a discretionary performance-based bonus (where applicable), private healthcare and a range of flexible benefits – including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits here.Our businessEnabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas – our vectors of growth – focused on our clients’ changing needs. You can find out more about what we do here.An inclusive way of workingWhatever way you like to work, if you have the talent and commitment to join our team, we’d like to hear from you.At Aberdeen we’ve adopted a ‘blended working’ approach. This approach combines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our business.An inclusive culture, where diverse perspectives drive our actions, is at the core of who we are and what we do. If you need assistance with your application, or a reasonable adjustment to your interview arrangements – for example, because you are neurodivergent, or have a physical, sensory, cognitive, mental, visible or invisible disability – please let us know and we’ll be happy to help.We’re committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense – this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone.If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Business Development and Sales Industries Financial Services

About The Role:As a Digital Learning Designer, you will join our Learning & Development team to design and create engaging, accessible and effective digital learning experiences for colleagues across OCS.Working closely with your line manager, you will explore learning needs, brainstorm ideas and develop creative solutions to challenges brought to the team. Projects will vary widely, from eLearning on topics such as safeguarding or Modern Slavery, to supporting new systems and wider Learning & Development initiatives.The role goes beyond eLearning. You will also create resources such as videos, guides, manuals, presentations, forms and job aids, helping to identify the right solution for each learning need.OCS is a fast-paced organisation, so you will need to be comfortable managing multiple projects, working with stakeholders and subject matter experts, and adapting to changing priorities.This role is suited to someone with relevant L&D, training or content creation experience who is looking to further develop their career in digital learning.Key ResponsibilitiesDigital Learning Design & Development Design and develop engaging eLearning and digital learning resources for colleagues across OCS. Work closely with your line manager to brainstorm ideas and develop creative solutions to learning needs and challenges brought to the Digital Learning team. Explore the purpose, audience and desired outcome of learning requests to help identify the most appropriate solution. Recognise that eLearning may not always be the best solution and contribute ideas for alternative approaches where appropriate. Use tools such as Articulate 360 to create interactive and engaging eLearning experiences. Create and edit video-based learning content using tools such as Synthesia. Develop additional learning resources including guides, manuals, presentations, job aids, digital forms and supporting documents. Turn complex or technical information into learning that is clear, practical and easy to understand. Consider the needs of the learner throughout the design process, including accessibility, usability and different levels of digital confidence. Bring creativity and new ideas to projects while ensuring learning meets the intended business need. Review and update existing learning content to ensure it remains accurate, relevant and effective. Explore new tools and technologies, including AI, that could enhance how learning content is designed and delivered. About YouWe're looking for someone with previous experience or knowledge of Learning & Development who is ready to develop their career within digital learning.You'll have experience creating learning, training or digital resources, with a creative approach and an interest in designing engaging and effective learning experiences.Essential Criteria Previous experience within Learning & Development, Human Resources, training or a similar people-focused area, or relevant exposure to Learning & Development or workplace learning. Previous experience creating learning, training or digital resources, with examples of content you have developed. A genuine interest in digital learning, eLearning and learning design. Creative thinking and the ability to contribute ideas and potential solutions. Good written communication skills and strong attention to detail. Confidence using digital technology and learning new systems and tools. Experience using Microsoft 365 applications. Good organisation skills and the ability to manage multiple pieces of work at the same time. Ability to take ownership of your workload and work independently when required. Comfortable working in a fast-paced environment where priorities and deadlines can change. An understanding of the importance of creating inclusive and accessible learning experiences for different audiences. Desirable Criteria Previous experience using Articulate 360, including Storyline or Rise. Experience using Synthesia or other video creation and editing tools. Experience using eLearning authoring or digital content creation tools. An understanding of learning design or instructional design principles. Experience working with subject matter experts to develop learning or training resources. Experience using Learning Management Systems. Experience using Microsoft Forms. Experience using AI or emerging technologies to support content creation. Previous experience with Articulate, Synthesia or other eLearning creation tools would be a strong advantage. However, we're also interested in candidates who have relevant L&D experience and can demonstrate that they have already created effective learning or training resources using other tools.What Success Looks LikeSuccess means creating engaging learning that genuinely helps colleagues understand and apply what they need to know.You'll work closely with your line manager to solve problems, develop ideas and turn learning needs into effective solutions. As you develop, you'll take increasing ownership of projects from initial request through to design, development and launch.You'll bring creativity, curiosity and new ideas to the team, while managing your workload effectively and building strong relationships with stakeholders.About The Company:OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.Why Work for OCS?✅Award-Winning Employer : Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.🚀Digital Learning : The OCS Academy offers digital courses and resources to help you build skills and grow your career.🙂 Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.📝Professional Growth : 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!💰Flexible Pay : Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)How to Apply:If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age. Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Facilities Services