Company OverviewAmperesand is reinventing how the world powers its most critical systems.We are facing a once-in-a-generation opportunity for infrastructure disruption. Electricity demand is skyrocketing, driven by AI factories, electric vehicles, and modern industrial growth. Energy supply is shifting to incorporate a more diverse mix of resources – including solar, gas, and batteries – at a massive scale.And yet the power infrastructure behind our latest mega-projects hasn’t meaningfully changed in nearly 100 years. Supply chains for today’s infrastructure equipment can’t match the pace and sophistication of critical energy projects. Amperesand is building hardware and software that rewrites this broken power infrastructure playbook to support a new era of energy abundance.We’ve built a new class of intelligent, software-defined power infrastructure products leveraging a decade of advanced medium voltage Solid State Transformer research that’s now ready for commercial deployment.Our products and solutions go far beyond the capabilities of traditional electrical equipment. We make power systems that are faster to deploy, dramatically smaller and more efficient, and capable of supporting modern, dynamic energy needs for tomorrow’s most demanding energy consumers.Scalable in-house advanced manufacturing capability is our foundation for meeting timeline and quality expectation to serve infrastructure customers around the world.Amperesand is led by breakthrough energy hardware development veterans and funded by top tier investors who share our vision of building a category-defining energy technology company.With hubs in San Francisco, Reno, and Singapore, our global team is laser focused on building foundational technology to solve the most pressing problems in power infrastructure at scale.Join us in building the power foundation of the future!About AmperesandAmperesand is building next-generation power infrastructure systems for Data Centers, EV charging platforms, and future energy applications. Our systems combine advanced power electronics, embedded controls, and scalable energy architectures to rethink how power is converted, controlled, and deployed.About The RoleAmperesand is seeking an experienced Technical Writer to join the Deployment team to lead the development and management of comprehensive product documentation and to develop an online document portal for our customers and partners. This role is central to our commitment to delivering clear, accurate, and compliant documentation across the entire product lifecycle from customer acquisision through site design, installation, commissioning, operations, service, and safety. This role will support the entire commercial organization across Sales, Deployment, Service, and Policy. We’re looking for candidates that are skilled communicators, technical subject-matter translators, and have experience with online portal administration. We’re seeking an individual who can work effectively across engineering, product, IT and other partner teams. You will author manuals that meet rigorous industry standards, establish documentation best practices, and build a world-class portal experience that empowers customers and partners to find and use our technical resources independently.What You’ll DoAuthor, edit, and maintain the full suite of product documentation including sales content, site design guides, installation manuals, commissioning procedures, operations and maintenance manuals, service and troubleshooting guides, safety documentation, applications notes and technical whitepapers.Translate complex electrical, mechanical, and control-system information into clear, accurate, and standardized documentation with support from internal teams.Manage source files, graphics, diagrams, and illustrations, coordinating with engineering and design resources to keep visuals current and technically accurate.Develop and enforce documentation standards, templates, and style guides to ensure consistency, accuracy, and compliance across all manuals and technical publications.Plan, manage, and prioritize documentation projects against product development and release schedules, coordinating revisions for new products, engineering changes, and field updates.Design, implement, and administer an online document portal, including site structure, content organization, and access permissions.Monitor portal usage and gather customer/partner feedback to continuously improve document findability, clarity, and the overall self-service support experience.Lead translation and localization efforts for international markets, ensuring technical accuracy is preserved across languages.What You’ll Bring5+ years of technical writing experience for technologically complex products involving hardware and software.Demonstrated experience authoring installation, commissioning, operations, service, and safety documentation for complex mechanical or electrical equipment.Sufficient technical depth to easily grasp technical concepts across engineering domains including mechanical, electrical, controls, software, networking.Proven experience planning, building, or administering a document management system or customer/partner portal, including configuring user roles.Proficiency with technical publishing and authoring tools (e.g., Adobe FrameMaker, MadCap Flare, Oxygen XML, or similar structured authoring/DITA environments) and graphics tools (e.g., Adobe Illustrator/Photoshop, draw.io, Blender, etc).Excellent project management skills with the ability to manage multiple documentation projects and deadlines simultaneously across cross-functional teams.Strong written communication skills with meticulous attention to accuracy, consistency, and clarity in highly technical subject matter.Willingness and ability to travel occasionally to manufacturing, installation, or job sites to gather firsthand technical information.Nice to HaveExperience working in a startup.Experience working as an engineer.Strong preference for candidates from energy, power generation, industrial equipment, or equipment OEM environments.Ability to independently interpret electrical schematics, single-line diagrams, wiring diagrams, mechanical drawings, CAD models, engineering specifications, and test documentation for translation into customer/partner documentation.How We WorkEmployment Type: Full TimeLocation:San Francisco / Sunnyvale / RenoWork ModelOnsiteTravel RequirementsOccasional travel between U.S. offices.Onsite Collaboration RationaleGiven the highly collaborative and cross-functional nature of hardware, embedded systems, and product development, in-person partnership across engineering and product teams is critical to enabling rapid execution, technical alignment, and successful development outcomes.SF Pay Range$125,000—$175,000 USDReno Pay Range$95,000—$135,000 USDCandidate Confidentiality & Information ProtectionAs part of our commitment to protecting confidential and proprietary information, candidates should not disclose or provide Amperesand with any confidential, proprietary, or trade secret information belonging to a current or former employer or any other third party during the application or interview process.Please do not submit or present employer-owned source code, schematics, designs, technical documentation, internal presentations, customer information, prototypes, or other confidential materials. Candidates should discuss their experience and accomplishments at an appropriate level and use only information and materials they are authorized to share.Pay Disclosure & BenefitsCompensation will be determined based on experience, location, and other factors permitted by law. The benefits outlined below apply exclusively to employees located in the United States.Competitive Salary + Incentive Stock Options Medical, vision, and dental benefits for employees and their dependents, effective from the start of hire Company paid Basic Life, AD&D, short-term and long-term disability insurance 401k retirement savings plan through Empower Employees receive paid time off (PTO), paid sick days, and paid company holidays Commuter Benefits 100% paid maternal leave (12 weeks) and paternal leave (6 weeks) Singapore-based employees receive benefits in accordance with local government provisions.Equal Employment Opportunity Amperesand is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.Amperesand is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Electric Power Transmission, Control, and Distribution
Our industry-leading intelligence support program informs decision-makers, from ground force commanders to international partners and national security policymakers. Our employees lead the Intelligence community in providing superior Identity Intelligence and regional threat analysis, and developing innovative data-driven solutions, supporting the customer through intelligence analysis and tradecraft proliferation.Work Schedule: 5 days per week, 8 hours per day.Essential Responsibilities: Serve as the lead technical editor for finished intelligence products, ensuring all written analyses meet established Intelligence Community (IC) standards for clarity, accuracy, and consistency. Review, edit, and format complex intelligence assessments, reports, briefings, and executive-level products for grammar, style, structure, logic, and adherence to classification and dissemination requirements. Collaborate closely with intelligence analysts, subject matter experts, and production teams to improve the quality and effectiveness of written intelligence products while preserving analytic judgments and key findings. Verify compliance with organizational, customer, and IC publication standards; maintain editorial style guides and quality control processes; and provide constructive feedback and mentoring to authors to enhance writing and communication skills. Manage multiple time-sensitive production schedules, coordinate product review workflows, and ensure final intelligence deliverables are publication-ready and suitable for senior government, defense, and national security decision-makers. Work Environment, Physical Demands, and Mental Demands: Typical office environment with no unusual hazards, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication and constant mental alertness. Must possess planning/organizing skills and must be able to work under deadlines.Minimum Requirements (Knowledge, Skills, and Abilities):Demonstrated expertise editing and preparing finished intelligence products for senior government, military, and national security decision-makers. In-depth knowledge of Intelligence Community (IC) and Department of Defense (DoD) editorial, production, tradecraft, dissemination, and publication standards. Proven ability to review and edit complex intelligence assessments, reports, briefings, and other intelligence products for grammar, punctuation, syntax, clarity, logic, consistency, readability, and analytic integrity. Demonstrated knowledge of IC and DoD classification guidance, marking requirements, and information handling procedures, including the ability to ensure products comply with applicable security standards. Experience ensuring adherence to agency style guides, publication standards, and specialized intelligence terminology across multiple subject matter areas. Demonstrated ability to independently coordinate with analysts, authors, subject matter experts, and leadership to improve product quality, narrative organization, and presentation while preserving analytic meaning and intent. Experience reviewing and revising tables, graphics, callout boxes, and other visual elements to ensure consistency with accompanying intelligence narratives. Ability to evaluate, synthesize, and communicate complex, incomplete, highly technical, or multi-source information in a concise and organized manner. Demonstrated ability to work independently with minimal oversight while managing multiple products, competing priorities, and tight production deadlines. Strong written and verbal communication skills, including the ability to provide constructive editorial feedback, facilitate revisions, and resolve differences regarding content, organization, and presentation. Security Clearance Required: TS/SCIMinimum Education: Master’s DegreeMinimum Years of Experience: 12 yrs relevant experience, 17 yrs w/ bachelor’s degreeOther Responsibilities:Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.#javelinCompensation Details:$90,000 - $102,000The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.Benefits Overview:Our health and welfare benefits are designed to support you and your priorities. Offerings include:Health, dental, and vision insurancePaid time off and holidaysRetirement benefits (including 401(k) matching)Educational reimbursementParental leaveEmployee stock purchase planTax-saving optionsDisability and life insurancePet insuranceNote: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.Original Posting:09/17/2026 - Until FilledAmentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Defense and Space Manufacturing
Senior Technical Editor (EOB) Prescient Edge is seeking a Senior Technical Editor (EOB) to support a federal government client. Benefits: At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:A competitive salary with performance bonus opportunities.Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.A substantial retirement plan with no vesting schedule.Career development opportunities, including on-the-job training, tuition reimbursement, and networking.A positive work environment where employees are respected, supported, and engaged.Salary range: $100,000 - $130,000. Salary to be determined by the education, experience, knowledge, skills and the abilities of the applicant internal equity, and alignment with market data. Security Clearance:Security clearance required is TS/SCI with a CI POLY or the ability to obtain a CI POLY. Job Requirements Qualifications:Reviews intelligence products for proper grammar, punctuation, and syntax, as well as for logic, clarity, and consistency.Ensures that style and format conform to agency publication standards and that language presentation is consistent with prescribed style guides and specialized vocabulary of subject matter fields.Amends draft tables, tone boxes, and graphics to ensure the content supports and is consistent with the accompanying text.Ensures proper classification markings in accordance with IC guidance.Works with authors to revise products for narrative organization, and negotiates further revisions as needed.Demonstrates in-depth knowledge and understanding of the labor category activities required to meet mission requirements.Demonstrates mastery of qualitative and quantitative analytic methodologies and pursue developments in academia or other fields that affect tradecraft methodology. Demonstrates ability to define comprehensive, new, or unique research approaches that enable rigorous assessments to address and contribute to high-level tasks.Demonstrates in-depth analysis of analytic operations and knowledge management issues across organizational and intra-IC boundaries and clearly articulates key findings.Demonstrates ability to work independently and with minimal to no oversight.Demonstrated ability to review analytic products for cogent arguments, tradecraft standards, and adequate support for conclusions; routinely tests analytic rigor of analytic products. Desired Education:Master's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education; or have Bachelor’s degree related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education and an additional 5 years of related senior experience, for a total of 17 years, as a substitute to the Master's degree. Location:Quantico, VA. Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization’s success.
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Defense and Space Manufacturing
Job ID 2617754Location San Diego, CA, USDate Posted 2026-10-08Category CommunicationsSubcategory Technical Writer/EdSchedule Full-TimeShift Day JobTravel NoMinimum Clearance Required SecretClearance Level Must Be Able to Obtain NonePotential for Remote Work ORA_ON_SITEDescriptionSAIC is seeking a Senior Software Technical Writer to maintain program documents including but not limited to the training documentation including the How-to-Guides and System User Manuals to support the Common Control System (CCS) software intensive program. The software requirements database also requires continuous updates to requirements, issues, and status which area used to generate reports and support decision making for continued software support activities. This will be an ON-SITE position at the NIWC Pacific, Seaside location, San Diego, CA.Job DutiesDevelop, write, and edit materials for reports, manuals, briefs, instructions, and related technical and administrative publications concerned with the methods, procedures, installation, operation, and maintenance of software systems.Support Configuration Management for data repositories, documents, and distributed media (physical and electronic) by uploading, submitting, routing, distributing, archiving and generating artifacts and media. Perform requirements management and data entry to record, revise, and report changes to requirements and create new requirements and their associated issues within electronic databases including Jira and Confluence. QualificationsREQUIREMENTSEducation and ExperienceBachelor’s degree and six (6) years or more experience as a Technical Writer in a software engineering environment.2 years of experience with Jira Project Management Software to include status updating, new task creating and report generation.Experience working in customer environments and collaborating with the other contracting firms.Knowledge and experience with accessing, handling, and transporting classified material are required. Knowledge and experience using computers to generate software distribution packages using specific software applications are required for creating deliverable packages on different types of media.Knowledge and experience using Jira and Confluence to search and locate content, edit and update entries, create new entries, and generate reports will be required for requirements management. ClearanceMust be a U.S. Citizen.Must have an Active Secret Clearance.Desired ExperienceStrong understanding of software development processes.Proven ability to take initiative, ask questions and take ownership of tasks to drive documentation quality. Positive attitude toward challenged and problem-solving in a dynamic work environment.Proven ability to work independently and collaboratively in team settings. Target salary range $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Computer Hardware Manufacturing, Defense and Space Manufacturing, and IT Services and IT Consulting
Systems Planning & Analysis
•
Remote
Linkedin (USA)
OverviewSystems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter . Come work with the best! We offer opportunity, unique challenges, and clear-sighted commitment to the mission. SPA: Objective. Responsive. Trusted.The Joint, Office of the Secretary of Defense, Interagency Division provides expert support services to a range of customers spanning across the Department of Defense, Federal Civilian, and international markets. JOID provides a diverse portfolio of analytical and programmatic capabilities to help our customers make informed decisions on their most challenging issues.SPA provides critical decision support to enabling and executing a strategy of technological superiority and enabling the delivery and sustainment of secure, resilient, and preeminent capabilities to the warfighter quickly and cost effectively. Our team of experienced military, technical, and operations research analysts is skilled in evaluating military problems, identifying the driving factors, devising innovative approaches, collecting applicable data, developing necessary software tools, and performing thorough and timely assessments to inform technology and acquisition governance decisions to ensure U.S. military forces retain military superiority in the future.We have a near-term need for a Technical Writer to provide onsite support out of DARPA in Arlington, VA.ResponsibilitiesThe candidate will provide a technical writing/editing capability in support of the Defense Advanced Research Projects Agency (DARPA). The candidate will be responsible for creating, editing, and maintaining high-quality technical documentation (including reports and briefings), for a variety of audiences, including scientific, technical, and programmatic personnel, internal office and agency leadership, external agencies and end-users. Working with program subject matter experts (SMEs) the technical writer will translate complex technical information into clear, concise, and accurate content, ensuring technical accuracy and completeness of all documentation. All documents will be reviewed for clarity, grammar, spelling, punctuation and acronyms.This is a full-time on-site position in Arlington, VA. Up to 15% travel may be required.Qualifications Required: Bachelor’s degree. 3+ years of experience in a technical writing role, with progressively increasing responsibility in the analysis and preparation of documentation. Demonstrated experience with strategic messaging and the ability to write and validate technical and financial reports and briefs for senior leadership. Active DoW TS/SCI clearance. Self-starter with excellent oral and written communication skills, with mature judgment and attention to detail. Proficiency with software suites such as Microsoft 365, Word, PowerPoint, and Excel. Ability to work fully onsite at DARPA's HQ in Arlington, VA. Desired 1+ years of experience directly supporting RDT&E programs. Pay Range Information At SPA, we strive to deliver a robust total compensation package that will attract and retain top talent. Elements of the compensation package include competitive base pay and variable compensation opportunities. SPA provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, etc. Please note that the salary information shown below is a general guideline only. Salaries are commensurate with experience and qualifications, as well as market and business considerations. Virginia, Pay Transparency Salary range: USD $90,000.00/Yr. - USD $110,000.00/Yr.
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Defense and Space Manufacturing, Aviation and Aerospace Component Manufacturing, and Armed Forces
Northrop Grumman
•
Remote
Linkedin (USA)
Direct message the job poster from Northrop Grumman
Bobbie Carter, SHRM - CP
Bobbie Carter, SHRM - CP
Building Strong Teams with Top Producers
RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE REQUIRED FOR START: NoCLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.Northrop Grumman Defense Systems is seeking a Technical Writer/Editor level 2 or 3 to oversee technical documents such as technical/service manuals, technical plans, procedures, reports, technical/operational specifications, and related technical publications. You will work closely with Subject Matter Experts (SMEs) to help ensure the documents are accurate and follow the various government standards relevant to our Northridge programs. This role is 100% on site at our Northridge Ca location amongst our Advanced Weapons team.Job ResponsibilitiesThe Technical Editor/Writer will work with diverse and highly specialized groups and individuals to maintain and occasionally create technical documentation supporting development and/or production programs. The major responsibilities associated with this position will include but are not limited to:Editing, formatting, and maintaining program and technical documentation such as program plans, design specifications, user manuals, software build and installation documentation, test reports, procedures, PowerPoint briefings, and reportsWriting and reviewing standard operating procedures, internal working documentation, and checklists as neededWorking with authors, assigned stakeholders, and Subject Matter Experts (SMEs) to gain better understanding of subject matterApplying company’s format, document markings, and style requirements consistently and validating the accuracy and completeness of content before submitting documents for approvalRecommend industry best practices and participating in process improvementsBasic Qualification For a Level 2Bachelor’s degree with a minimum of 2 years relevant experience or a master’s degree with a minimum of 0 years of relevant experience. Will consider high school diploma/GED and a minimum of 6 years of relevant/transferrable experienceExperience editing/writing technical documentation and procedural materials for multiple audiencesGeneral knowledge of industry practices, techniques, and standards.Candidate must have solid, reliable written and verbal skills to effectively interact will all levels of personnel to improve document content for enhancement of end-user experienceMust be a proficient MS Word userAbility to edit visuals, graphics, diagrams, and tables for technical support/document contentAbility to obtain and maintain a U.S. Department of Defense (DoD) Secret security clearance within a timeframe set forth by management. US Citizenship requiredBasic Qualification For a Level 3Bachelor’s degree with a minimum of 5 years relevant experience or a master’s degree with a minimum of 3 years of relevant experience. Will consider high school diploma/GED and a minimum of 9 years of relevant/transferrable experienceWell versed with editing/writing technical documentation and procedural materials for multiple audiencesGeneral knowledge of industry practices, techniques, and standards.Candidate must have superior written and verbal skills to effectively interact will all levels of personnel to improve document content for enhancement of end-user experienceMust be an expert in MS Word to include the understanding of StylesAbility to edit visuals, graphics, diagrams, and tables for technical support/document contentAbility to obtain and maintain a U.S. Department of Defense (DoD) Secret security clearance within a timeframe set forth by management. US Citizenship requiredPreferred QualificationsMastery of MS WordActive DoD Secret Security Clearance (or higher)Possession of Technical Communication Certification or equivalentProficiency in Microsoft Office suite of tools, including Word, PowerPoint, and Excel. Be familiar with VisioProven ability to quickly learn and understand complex topicsManage and prioritize multiple fast paced projects simultaneously under deadlines with minimal supervisionMaintain exceptional attention to detailExperience in a military, government, commercial aerospace industry (e.g., aviation/equipment maintenance, aircraft operations, or commercial industrial technology companies)Experience working in a Product Lifecycle Management (PLM) system (i.e., Agile, TeamCenter, CMPro, Enovia, etc.).Primary Level Salary Range: $69,000.00 - $103,400.00Secondary Level Salary Range: $85,600.00 - $129,400.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
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Seniority level
Associate
Employment type
Full-time
Industries
Defense and Space Manufacturing
Position: Technical Writer 3 Location: Annapolis Junction, MD Employment Type: Full-Time Clearance Requirement: Active TS/SCI with Polygraph Salary Range: $109,000 – $131,000 / year (dependent on experience, education, and skill set) About the Role Seeking an experienced Technical Writer (Level 3) to author, oversee, and maintain comprehensive technical documentation, acquisition deliverables, and training materials in Annapolis Junction, MD. In this role, you will act as a documentation lead for complex cryptologic systems and DoD defense acquisition programs. You will collaborate directly with systems engineers, software developers, and subject matter experts to translate intricate technical concepts, engineering drawings, and operational procedures into clear, accessible documentation. You will also provide quality oversight to ensure all deliverables comply with NSA Data Standard (DS)-89 and DoD publication guidelines. Key Responsibilities Author, edit, and maintain complex technical publications, user manuals, standard operating procedures (SOPs), training guides, and system design specifications. Develop defense acquisition lifecycle documentation for DoD electronic systems and cryptologic mission platforms. Ensure all documentation products strictly adhere to the technical manual standard NSA DS-89. Conduct in-depth research by gathering technical data from engineering documentation, schematics, and direct consultations with technical staff. Interpret engineering drawings, maintenance schematics, and operational workflows to synthesize large volumes of software and system data. Lead documentation projects with voluminous or complex content, coordinating design, formatting, and layout standards across multiple contributors. Perform peer reviews and quality assurance on documentation deliverables prepared by other technical team members. Maintain and curate the program's centralized internal documentation repository and library. Prepare high-level reports, white papers, and briefing presentations targeted to diverse technical and non-technical audiences using tools such as Microsoft Word, PowerPoint, and Visio. Required Qualifications & Experience Security Clearance: Active TS/SCI with a current Polygraph. Experience & Education: Bachelor’s degree in a technical discipline from an accredited institution plus at least 8 years of technical writing experience on programs/contracts of similar scope and complexity, OR Master’s degree in a technical discipline plus at least 6 years of technical writing experience (Master's degree substituting for 2 years of experience), OR 12 years of relevant technical writing experience without a degree (4 additional years substituting for the degree). Standards & Compliance: Demonstrated expertise authoring documentation in compliance with NSA Data Standard (DS)-89 and defense acquisition frameworks. Technical Breadth: Proven ability to comprehend and document complex cryptologic systems, software development workflows, and engineering schematics. Tools: Advanced proficiency with standard documentation and visual diagramming toolsets (e.g., MS Word, PowerPoint, Visio). Benefits & Compensation This position offers a comprehensive benefits package designed to support employees both personally and professionally: Comprehensive Health, Dental, and Vision Insurance Basic Life and Disability Insurance Paid Time Off (PTO) and Paid Holidays Paid Parental Leave 401(k) Retirement Plan with Company Match Tuition Reimbursement for continued education and professional development An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.
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Seniority level
Not Applicable
Employment type
Full-time
Industries
Industrial Machinery Manufacturing
WOFÜR WIR SIE SUCHENErstellung und Pflege von Betriebsführungsplänen für schiffsbezogene Anlagen und SystemeDurchführung von Bordbegehungen zum Abgleich technischer Unterlagen mit dem tatsächlichen AnlagenzustandBeschaffung und Abstimmung technischer Informationen mit Fachbereichen und ZulieferernPrüfung technischer Unterlagen auf Plausibilität und fachliche RichtigkeitAufbereitung komplexer technischer Inhalte in verständliche und grafisch unterstützte DarstellungenAnalyse technischer Dokumentationen wie Konstruktionsunterlagen, Handbücher, Schemata sowie Rohr- und KabelpläneWAS SIE MITBRINGEN SOLLTENPraxiserfahrung im maritimen Umfeld oder in der SeefahrtAbgeschlossene technische Ausbildung oder Weiterbildung, z. B. als Techniker (m/w/d), Bachelor oder MasterFachkenntnisse in schiffsbezogenen Anlagen und Systemen oder vergleichbaren technischen Fachgebieten, z. B. Elektrotechnik, Kommunikationstechnik, Navigation, IT oder OrtungstechnikAusgeprägtes technisches Verständnis sowie gutes räumliches VorstellungsvermögenFähigkeit, technische Dokumentationen sicher auszuwerten und verständlich aufzubereitenSelbstständige, strukturierte und sorgfältige Arbeitsweise sowie hohe KommunikationsfähigkeitStärken und Erfahrungen zählen bei Rheinmetall, auch wenn vielleicht nicht alle aufgeführten Anforderungen vollständig erfüllt sind. Wir freuen uns auf Bewerber (m/w/d), die Lust haben, etwas zu bewegen und Verantwortung zu übernehmen. Wir legen Wert auf Individualität und Chancengleichheit. Schwerbehinderte Bewerber (m/w/d) werden bei gleicher Eignung besonders berücksichtigt.WAS WIR IHNEN BIETENAn unseren Standorten in Bremen (Vegesack) und Hamburg bieten wir Ihnen:35-Stunden-WocheUrlaubs- und Weihnachtsgeld, SonderzahlungenBetriebliche AltersvorsorgeSportangebote30 Tage UrlaubWillkommensveranstaltungDeutschlandticket für 37,75 EuroWeiterbildungs- und EntwicklungsmöglichkeitenFirmeneventsMitarbeiterangeboteKostenloses ParkenMobiles ArbeitenBetriebliche MitarbeiterberatungJobradFlexible ArbeitsmodelleKONTAKTDETAILSZuständige/r Ansprechpartner/in: Lea KuckFür Fragen zu Ihrer Bewerbung, nutzen Sie bitte das Kontaktformular.
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Seniority level
Entry level
Employment type
Full-time
Industries
Defense and Space Manufacturing
Technischer Redakteur ILS (m/w/d) Bremen - Vollzeit - ab sofort endigo bietet engineering. So einfach, und doch komplex. Wir stehen für Erfindungsreichtum, Know-how und Kreativität. Gemeinsam lassen wir anspruchsvolle Projekte Wirklichkeit werden. Mithilfe neuester Tools, Technologien und Strategien, unterstützen wir Unternehmen bei Ihren Vorhaben. Egal, ob wir vorhandene Ideen ausarbeiten, oder vollständig neue Lösungen entwickeln – wir denken immer auch “außerhalb der Box”. Die kollegiale Zusammenarbeit und das perfekte Ergebnis stehen im Vordergrund. Lassen Sie uns gemeinsam neue Herausforderungen angehen und zu erfolgreichen Ergebnissen führen. Im Auftrag unseres Kunden suchen wir Sie als Technischer Redakteur ILS (m/w/d) in Bremen. Ihr zukünftiges Aufgabengebiet als Technischer Redakteur ILS (m/w/d): Selbstständige Erstellung und Koordination der technischen Dokumentation unter Einhaltung von Qualitätsstandards im Bereich ILS (Integrated Logistics Support)Datenaufnahme und Datenaufbereitung für Marineeinheiten sowie Erstellung nach S1000D/2000MRedaktionelle Aufbereitung technischer Inhalte auf Basis von Bauunterlagen, CAD-Modellen, StücklistenErarbeitung und Umsetzung grafischer Darstellungen komplexer technischer Systeme, einschließlich technischer IllustrationenEnge Zusammenarbeit mit den Abteilungen Engineering, Vertrieb sowie mit externen DienstleisternPlanungs- und Terminbesprechungen Ihr Profil Erfolgreich abgeschlossenes Studium , Techniker oder eine vergleichbare Ausbildung im Bereich Schiffbau, Technische Redaktion oder eine ähnliche FachrichtungBerufserfahrung in der Erstellung technischer Dokumentation - oder Interesse am Thema - für ILS-Systeme der Bundeswehr. Vielleicht sind oder waren Sie ehemaliger SaZ aus dem Bereich der Marine.Gute Kenntnisse in MS Office (Word, Excel), Adobe Professional, ISODraw oder in einem Redaktionssystem (wie z. B. FrameMaker oder SMC-Redaktionssystem)Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift, auch in der technischen KommunikationAusgeprägte Kommunikationsstärke und TeamgeistSelbstständige, strukturierte und präzise Arbeitsweise Wir bieten Ihnen Fachliche und persönliche Weiterentwicklungsmöglichkeiten Betriebliche Altersvorsorge Flache Hierarchien und offene Kommunikation Homeoffice entsprechend der Auftragssituation Flexible Arbeitszeiten durch Gleitzeitkonto Prämien für die Empfehlungen neuer Kollegen 30 Tage Urlaub Eigenverantwortliches ArbeitenTeam- und Firmenevents Sie möchten wechseln? Das bleibt unter uns! Falls Sie sich in einem ungekündigten Arbeitsverhältnis befinden, sichern wir Ihnen natürlich höchste Vertraulichkeit Ihrer Bewerbung zu. Telefoninterviews und Vorstellungsgespräche gerne auch nach Feierabend oder am Wochenende. So geht es weiter Bewerben Sie sich bitte direkt online als Technischer Redakteur ILS (m/w/d) in Bremen, indem Sie auf den Jetzt-auf-diese Stelle-bewerben-Button klicken. Nutzen Sie bei Fragen vorab die Kontaktdaten Ihres Ansprechpartners. Wir vereinbaren einen Telefontermin für ein kurzes Interview. Anschließend lernen wir uns persönlich kennen und besprechen alle Einzelheiten. Klingt das gut? Dann bewerben Sie sich jetzt als Technischer Redakteur ILS (m/w/d) in Bremen. Klicken Sie direkt auf den Button "Jetzt online bewerben". Wir freuen uns auf Sie!
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Seniority level
Entry level
Employment type
Full-time
Industries
Automation Machinery Manufacturing
Myticas Consulting
•
Remote
Linkedin (Canada)
Senior Trainer, Instructional Design & TrainingRole OverviewWe are seeking a highly skilled and motivated Senior Trainer, Instructional Design & Training professional to lead the design, development, and delivery of high-quality training programs and enablement materials supporting a major satellite communications program for the Canadian Department of National Defence (DND).Reporting to the GTM PMO & Business Operations Head, the successful candidate will have responsibility for the full training deliverable lifecycle, including Business Support Systems (BSS), LEO Mission and Network Operations, and User Terminal (UT) operations and field maintenance training.The role requires the ability to translate complex technical and operational concepts into structured, accessible, and effective self-paced and instructor-led training programs. Training materials must meet Canadian accessibility, formatting, and Learning Management System (LMS) requirements.The ideal candidate will have a proven track record of delivering technical training in complex, regulated, defence, telecommunications, or other mission-critical environments.Key ResponsibilitiesTraining Framework & DevelopmentDevelop comprehensive training frameworks and development plans for:LEO Mission and Network OperationsUser Terminal operations and field maintenanceBusiness Support SystemsDevelop training based on agreed mission, system configuration, operational use cases, and scenarios.Translate technical system requirements and operational procedures into clear and structured learning objectives and curricula.Establish training approaches that support operational readiness and effective knowledge transfer. Mission & Network Operations TrainingDevelop curriculum covering the fundamentals of LEO satellite systems and mission operations.Develop training covering portal and API functionality, network monitoring, reporting, and operational workflows.Create training for mission planning, routine operations, system control, and operational procedures.Develop hands-on and scenario-based exercises to support operator proficiency.User Terminal TrainingDevelop training for User Terminal configuration, components, deployment, and commissioning.Create training covering UT operations, stowage, safety procedures, troubleshooting, and field maintenance.Develop training for field-replaceable and field-swappable components.Tailor training programs to each User Terminal type identified for the program.Instructional Design & Training MaterialsDesign structured, repeatable, and engaging self-paced and instructor-led training programs.Develop training materials using formats such as PowerPoint, e-learning, interactive content, and immersive video.Ensure training materials can be deployed remotely and installed within the required IT infrastructure and LMS environment.Develop instructor guides, student materials, presentations, demonstrations, exercises, assessments, and supporting documentation as required.Apply adult learning principles and instructional design best practices throughout the training lifecycle.Accessibility & StandardsEnsure web-based and digital training materials comply with applicable Canadian accessibility requirements, including CAN/ASC – EN 301 549:2024.Develop training materials in English and ensure they meet required accessibility and formatting standards.Use CFITES (A-P9-050-000/PT-006) as a reference for training development where applicable.Ensure training content is suitable for deployment within government and defence IT environments.Instructor-Led TrainingPlan and deliver instructor-led training for operators and Canadian Armed Forces personnel.Deliver classroom, hands-on, and practical training at contractor and DND facilities.Support over-the-air (OTA) satellite training and hands-on operation of fully functional User Terminals.Coordinate training schedules, course logistics, training environments, and required equipment.Adapt delivery approaches to accommodate different levels of technical experience and operational responsibility.Review & Continuous ImprovementSubmit training materials for customer review and approval before training delivery.Incorporate customer feedback and required changes into training materials.Maintain and update training content as systems, processes, and operational requirements evolve.Support additional training sessions and training serials as required.Continuously evaluate training effectiveness and identify opportunities for improvement.Education & ExperienceBachelor's degree in Education, Instructional Design, Adult Learning, Communications, or a related discipline.Master's degree is considered an asset.Professional training or instructional design certification such as CTDP, CPTD/ATD, or equivalent is an asset.Minimum 8+ years of experience in instructional design, technical training, and training delivery.Demonstrated experience leading end-to-end curriculum development and training programs.Proven experience developing and delivering technical or systems training in complex, regulated, defence, telecommunications, aerospace, or other mission-critical environments.Experience supporting government or defence customers is highly desirable.Experience with satellite communications, network operations, telecommunications systems, or User Terminal equipment is an asset.Strong understanding of instructional design methodologies and adult learning principles.Experience with LMS platforms and e-learning/authoring tools such as Articulate, Adobe Captivate, iSpring, or equivalent.Working knowledge of accessibility standards, including CAN/ASC – EN 301 549:2024, is an asset.Familiarity with defence training frameworks such as CFITES is an asset.Strong verbal and written communication skills.Ability to communicate complex technical concepts effectively to both technical and non-technical audiences.Strong presentation, facilitation, and stakeholder management skills.Ability to work independently while collaborating effectively within small, high-performing, multidisciplinary teams.Flexible, proactive, and open-minded approach with strong interpersonal skills.Security & Language RequirementsEligibility to obtain and maintain a Government of Canada Secret security clearance.Eligibility for Controlled Goods Program (CGP) registration.Fluent English is required.French language proficiency is considered an asset.Decision Making & CollaborationWork under the general direction of the GTM PMO & Business Operations Head.Operate independently while maintaining alignment with program objectives, customer requirements, and approved training plans.Collaborate with engineering, systems, operations, program management, commercial, and training teams.Interact directly with government and defence stakeholders and technical authorities as required.This position has no direct reports but requires strong leadership, facilitation, coordination, and stakeholder management capabilities.,
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Education
Liebherr-Aerospace Lindenberg GmbH
•
Lindenberg im Allgäu
Adzuna (DE)
Die Liebherr-Aerospace Lindenberg GmbH ist einer der führenden europäischen Hersteller von Flugzeugausrüstungen. Die Produkte sind an Bord vieler Großraumflugzeuge, Business-Jets und Hubschrauber im Einsatz. Das Programm umfasst neben Fahrwerken, Flugsteuerungs- und Betätigungssystemen auch Getriebe. Technischer Redakteur im Bereich Kundendienst (m/w/d) Job-ID 84889 Aufgaben Erstellung von Dokumentationsinhalten anhand von Zeichnungen und weiteren Engineering Daten Abstimmung von Dokumentations…
Rheinmetall Landsysteme GmbH
•
Deutschland
Adzuna (DE)
Aufgaben Eigenverantwortliche Abstimmung und Koordination der Zusammenarbeit zwischen der Fachabteilung und der RITS für die Business-Owned-Applications ("Parts Publisher" und "HiCo ILS Suite) Unterstützung und Koordination des weiteren Ausbaus der SW-Systeme und deren Fähigkeiten in Kooperation mit den Herstellern der Softwarelösungen klicken sie bewerben, für die volle Stellenbeschreibung
We are seeking a Technical Publications Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement, and team leadership to ensure the delivery of accurate, effective, and scalable documentation. As the leader of the Technical Publications team, you will be responsible for developing the vision, processes, technologies, and team capabilities required to support Tigercat's expanding product range and global …
To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.Group/DivisionThe KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.What You'll DoIn this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.Key ResponsibilitiesOperational LeadershipDefine and drive the Technical Publications operations aligned with the organization’s objectives, and PLC requirements.Establish, maintain, and support documentation process, including:PLC documents exit criteriaStandards for authoring, review, approval, and publishingAlignment with KLA Technical Publications Style Guide and information modelsRepresent Technical Publications in LKS Governance Councils, NPI forums, and leadership reviews.Drive cross‑division alignment to ensure consistent documentation practices and reuse.People LeadershipLead, coach, and develop Technical Publications Leads.Own talent strategy: hiring, succession planning, capability development, and role clarity across Tech Pubs teams.Establish clear goals, KPIs, and performance expectations aligned with business priorities.Build and sustain a culture of quality, accountability, continuous improvement, and customer focus.Delivery, Quality & PLC ExecutionEnsure on‑time and high‑quality documentation delivery for:New Product Introduction (NPI)Sustaining engineeringServices, Customer manuals, and Software upgrade proceduresEnforce adherence to PLC documentation requirements and phase‑exit criteria.Ensure documentation is audit‑ready, accurate, and compliant with safety, regulatory, and corporate quality standards.Operational Excellence & MetricsDefine and track Tech Pubs operational metrics, such as:On‑time delivery vs PLC milestonesQuality and rework trendsContent reuse efficiencyProvide regular status and risk reporting to senior leadership.Minimum QualificationsBachelor’s/master’s degree in engineering /physics/mathematics.10+ years of experience in Technical Publications / Product Documentation in complex engineering environments.2+ years of people leadership experience, including managing large global teams.Hands‑on experience with CCMS, DITA, information modeling, and content reuse strategies.Excellent stakeholder management and executive communication skills.About KLAWe provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.Use of AI Statement At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. KLA is proud to be an equal opportunity employer.
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Semiconductor Manufacturing
Experience in Technical Writing / Technical Publication. Ability to understand and interpret engineering drawings and technical specifications. Excellent written and verbal communication skills. Knowledge of documentation standards and publishing processes. Proficiency in Microsoft Office tools. Strong attention to detail and analytical skillsCreate and maintain technical documents such as User Manuals, Service Manuals, Installation Guides, Maintenance Manuals, and Technical Procedures. Interpret engineering drawings, specifications, and design documents to develop technical publications. Collaborate with Design, Manufacturing, Quality, and Product Engineering teams to gather technical information. Ensure documentation complies with industry standards, customer requirements, and company guidelines. Review and update existing technical documents based on engineering changes. Develop illustrations, tables, diagrams, and workflows to improve document usability. Ensure accuracy, consistency, and completeness of technical content. Support document control and version management activitiesExperience in any Engineering domain such as Mechanical, Aerospace, Automotive, Industrial Equipment, Electrical, Electronics, or Manufacturing. Exposure to XML, SGML, Adobe FrameMaker, Arbortext, MadCap Flare, Adobe Acrobat, or similar authoring tools. Knowledge of document management systems and version control. Understanding of engineering lifecycle and product development processes
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Seniority level
Entry level
Employment type
Full-time
Industries
IT Services and IT Consulting
Placements24
•
South Africa
Adzuna (ZA)
About the Role Our client seeks a meticulous and skilled Aviation Technical Writer to join their technical publications team in Sandton . This role is responsible for creating clear, accurate, and concise technical documentation, including manuals, procedures, and guides, for aviation products and operations. You will work closely with engineers, product specialists, and regulatory experts to ensure all documentation meets the highest standards of quality and compliance. This position requires …
Job Description: An opportunity for an Aircrew Technical Publications Engineer in Combat perimeter has arisen within Airbus Defence and Space, Getafe (Madrid). Author of technical publications for pilots is a specific profile within this ILS discipline. Flight Manuals and Checklist are focus on operation and therefore they require the essential technical knowledge pilots need to safely operate the aircraft. This job implies working in international Combat programs as Eurofighter, and interact w…
Job Description:An opportunity for an *Aircrew Technical Publications Engineer in Combat perimeter *has arisen within *Airbus Defence and Space, *Getafe (Madrid). Author of technical publications for pilots is a specific profile within this ILS discipline. Flight Manuals and Checklist are focus on operation and therefore they require the essential technical knowledge pilots need to safely operate the aircraft. This job implies working in international Combat programs as Eurofighter, and interac…
Job Description:An opportunity for an Aircrew Technical Publications Engineer in Combat perimeter has arisen within Airbus Defence and Space, Getafe (Madrid). Author of technical publications for pilots is a specific profile within this ILS discipline. Flight Manuals and Checklist are focus on operation and therefore they require the essential technical knowledge pilots need to safely operate the aircraft. This job implies working in international Combat programs as Eurofighter, and interact wi…
Malwarebytes
•
United States
Himalayas Tech
Malwarebytes is reimagining security to safeguard devices, data, and people — no matter their location, lifestyle, or means. What began in 2008 with one person helping another remove a malware infection has grown into a global leader in online protection, with an all-in-one suite of cybersecurity, privacy, and identity protection solutions that empower millions of people worldwide to enjoy their digital lives, free from threats and scams.
About Malwarebytes Inc.
Our portfolio has grown far beyond malware removal into a full suite of award-winning cybersecurity, privacy, and identity solutions, from the free tools that have long served as a first line of defense to newer options for identity protection and personal data removal. The threat landscape keeps getting faster, stealthier, and more sophisticated, and we believe protection should be both powerful and refreshingly simple — because security that's too hard to use doesn't get used. Built and beloved by experts, we combine world-class threat research with proprietary, AI-powered processes to deliver powerful digital protection that's always by your side.
Malwarebytes is looking for..
A technical communicator to join our Support organization. The ideal candidate will have excellent writing and communication skills, enjoys collaborating with other people and organizations, and can explain complex information in a clear and concise manner.
*This will be a 100% remote position working closely with team members in Europe. If located in the US, would need to be able to work earlier hours to accommodate this time zone.
Compensation Ranges:
CA Bay Area: $29.33/hr - $36.06/hr
Region 2: $25/hr - $34.62/hr
Region 3: $24.04/hr - $33.65/hr
Ireland: €14.42/hr – 21.05/hr
What You Will Do:
Work with Malwarebytes product managers, engineers, and technical support agents to create product guides and self-help articles for our customers.
Deliver high-quality documentation that is clear, concise, and technically accurate.
Follow best practices to ensure documentation meets the standards for quality, graphics, format, and style.
Collaborate with subject matter experts to identify and create content to improve issue resolution and customer satisfaction.
Contribute to a strong knowledge-sharing community within support.
Work with support, engineering, and product management teams to gather data and information.
Review documentation to ensure accuracy, consistency, quality, and SEO optimization.
Skills You'll Need to Have:
Bachelor's degree in English, Communications, or a related field OR equivalent experience.
0 - 3 years of experience in a technical communication role.
Experience writing for SaaS, mobile, and desktop B2C companies or products.
Knowledge of AI
Self-starter who isn't afraid to ask for help and questions.
Self-motivated, with the ability to prioritize, meet deadlines, and manage changing priorities; ability to work under pressure.
Excellent editing, writing, and communication skills.
Nice to Have Skills:
Experience writing content for both home and business users, and Windows, macOS, iOS, and Android systems.
Knowledge of cybersecurity trends and topics.
HTML and CSS skills.
Search engine optimization experience.
Comfortable creating clean, on-brand graphics and screenshots to support written documentation.
Perks & Benefit:
Comprehensive medical, dental, and vision insurance coverage
Employee Referral Bonus Program
Wellness programs
401k and employer matching for (US Employees)
Comprehensive Time Off policy
An opportunity to do something great for yourself and the world!
(Benefits and Perks subject to change by country/region)
Legal Language:
(US Employees Only)
Applicants have rights under the Federal Employment Laws:
Employee Polygraph Protection Act
Know Your Rights: Discrimination is Illegal
Family and Medical Leave Act (FMLA)
This is to affirm our policy of providing equal employment opportunities to all employees and applicants for employment in accordance with all applicable laws and regulations.
Our company will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status regarding public assistance. We will ensure that all our employment practices are free of discrimination. Such employment practices include, but are not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible.
Originally posted on Himalayas