Remote Technical Writing & Docs Roles

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Italy. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Germany. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Germany. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Germany. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Germany. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Germany. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Germany. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Germany. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Germany. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Job DescriptionTechnical Writer (m/w/d)Who We ArePAYONE is a joint venture between Worldline and the DSV Group (Deutscher Sparkassenverlag) and one of the leading payment service providers in Germany and Austria. With more than 260,000 customers and six billion transactions processed per year, we enable merchants and service providers – whether in-store, mobile or online – to meet the demands of cashless payments through fast, simple and reliable digital processes. We offer tailored solutions for companies of all sizes and industries, designed in line with the highest security standards.Beschreibung der RolleWir suchen eine/n erfahrene/n Technische/n Redakteur/in (Technical Writer), der/die unser Payments & Omnichannel Commerce Bereich bei PAYONE verstärkt. Diese Rolle ist entscheidend, um komplexe Zahlungssysteme, aufkommende Fintech-Ökosysteme und Omnichannel-Transaktionstechnologien in klare, verständliche Dokumentation für technische und nicht-technische Zielgruppen zu übersetzen. Sie arbeiten eng mit Product Managern, Product Owners, Softwareingenieuren, Lösungsarchitekten und Compliance-Teams zusammen, um umfassende technische Dokumentation zu erstellen, die Produkt-Launches, Integrationen und Kundenakzeptanz über unsere Zahlungsplattformen hinweg unterstützt.Dein VerantwortungsbereichErstellung und Pflege umfassender technischer Dokumentation für unsere Plattform-API, Entwicklung von Integrationsleitfäden für Omnichannel-Anwendungsfälle, Plattformlösungen und Zahlungsabwicklungsleitfäden über mehrere Integrationskanäle hinwegErstellung von API-Referenzdokumentation, Entwicklerhandbüchern und SDK-Dokumentationen unter Verwendung unterschiedlicher Diagramme zur VeranschaulichungErstellung von Benutzerdokumentationen, Systemverwaltungsdokumentationen und Troubleshooting-Handbüchern für Omnichannel-Plattformen unter Nutzung vorhandener Tools wie Docusaurus, RedoclyZusammenarbeit mit Product Managern, Product Owners und Softwarearchitekten, um funktionale und technische Spezifikationen zu ermitteln und deren Genauigkeit zu validieren, während regulatorische Vorgaben korrekt abgebildet werdenPflege der Versionskontrolle, Sicherstellung konsistenter Terminologie, Stil und Formatierung in der gesamten technischen Dokumentation, Validierung der Dokumentation mit EndbenutzernAktualisierung der Dokumentation bei Produktveröffentlichungen, Patchs und Funktionsverbesserungen sowie Überwachung von Feedback und Analytik zur Identifikation von Verbesserungsmöglichkeiten Deine VorteileDie Wertschätzung Jedes Einzelnen Liegt PAYONE Am Herzen Und Dazu Gehört Auch, Die Leistung Zu Erkennen Und Entsprechend Zu Belohnen. Deswegen Bietet PAYONE Unter AnderemFlexible Arbeitszeiten inklusive Homeoffice MöglichkeitenMobility KonzepteEine offene und transparente UnternehmenskulturAus- und WeiterbildungsmöglichkeitenSpannende Aufgabenfelder in einem zukunftsorientierten UnternehmenDas bringst du mitAusgezeichnete schriftliche Fähigkeiten in Deutsch und Englisch5+ Jahre Erfahrung im technischen SchreibenHervorragende schriftliche und mündliche Kommunikationsfähigkeiten mit der Fähigkeit, komplexe technische Konzepte für ein diverses Publikum zu übersetzenErfahrung in der Erstellung von API-Dokumentationen und entwicklerorientierten technischen Inhalten, Kenntnisse in Dokumentationsauszeichnungssprachen (Markdown, AsciiDoc, reStructuredText) sowie Erfahrung mit Diagramm- und technischer Illustrationswerkzeugen wie Mermaid, PlantUML, draw.ioHervorragendes Verständnis von API-Dokumentationsstandards und -tools (Swagger/OpenAPI, API Blueprint) und Vertrautheit mit Versionskontrollsystemen (Git)Fundierte Domänenexpertise im Zahlungsökosystem und Erfahrung im technischen Schreiben, idealerweise im Fintech-, Zahlungs-Gateway- oder E-Commerce-Bereich, mit starkem Wissen moderner Zahlungsarchitektur und Integrationsmustern We are on an exciting journey in the payments industry and we are looking for proactive people who can drive positive change, take on topics actively and show what comes next, helping to move the organisation forward. At PAYONE, you will work with determined colleagues from all over the world to tackle unique challenges as a team and make a real impact on society. With an encouraging company culture, strong technology and extensive training opportunities, we support you in advancing your career. Join our team of more than 18,000 people worldwide and help shape the future – because it is yours too.Learn more about life at PAYONE at jobs.worldline.com/payoneWe are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.Information at a GlanceApply nowRequest ID: 304610Posting Start Date: 7/3/26Job Area: Not ApplicableWork Site: HybridContract Type: PermanentBrand: PAYONEJob Location: Germany - Frankfurt PayOne, Germany - Ratingen PayOne, Germany - Remote Payone Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Financial Services

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for France. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for France. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for France. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for France. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Singapore. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Direct message the job poster from Confidential Careers Lim Yi Xuan 林佚轩 (IHRP-CP) Lim Yi Xuan 林佚轩 (IHRP-CP) Talent Acquisition at Klook About the RoleThe Service & Knowledge Management team is the front line of our IT organization — the team that every employee interacts with when something isn't working, when they need access, or when they're onboarding for the first time. But we are not building a traditional helpdesk. Over the next 18 months, we are systematically converting manual, human-handled service into documented knowledge, automated workflows, and self-service capabilities — as part of a broader move toward an All-in-One IT platform.We are looking for an IT Service Team Lead who can run a tight, high-quality service operation today while relentlessly pushing it toward automation tomorrow. You will own the service experience end-to-end, build the knowledge base that makes automation possible, and lead a team that is equally comfortable resolving a complex access issue and designing the workflow that prevents it from recurring.What You'll OwnService delivery & experience (~30%)- Own day-to-day IT service quality — ticket handling, SLA adherence, first-contact resolution, and employee-facing experience across onboarding, offboarding, hardware, access, and software.- Ensure first-week readiness for new hires: zero missing permissions, zero login failures, hardware provisioned on time.- Act as the escalation point for complex or cross-functional service issues; triage, resolve, and feed learnings back into the knowledge base.- Track and report on key service metrics: ticket-to-headcount ratio, manual ticket resolution rate, first-week access-gap incidents, and account/login failure rates.Workflow operations & automation (~40%)- Map, document, and continuously improve service workflows — from account provisioning and permission management to hardware deployment and software license assignment.- Drive the team toward zero-touch and automated provisioning: identify manual steps that can be eliminated through rule engines, workflow automation, or self-service tooling.- Work closely with the IT Solutions team to translate repeatable service patterns into deployable automated workflows.- Track automation metrics: account/permission provisioning success rate, average automated deployment time, zero-touch deployment success rate.Knowledge management (~30%)- Build and maintain a structured, searchable knowledge base that captures how things are done — not just for end users, but for the team itself.- Establish a discipline of turning every resolved incident, every new workflow, and every system change into documented knowledge.- Ensure the knowledge base actively reduces inbound ticket volume and supports self-service; measure and report on deflection rates.- Partner with IT Business Partners to stay current on business unit policies, onboarding processes, and access requirements — and reflect those in documentation.Team leadership- Lead, coach, and develop the service team; build capability in both technical operations and knowledge discipline.- Manage workload distribution and escalation paths; maintain team readiness as the business scales across regions.- Contribute to IT asset planning — hardware stock, provisioning lead times by region, and lifecycle tracking.What We're Looking For- 5+ years in IT service / helpdesk / IT operations roles, with 2+ years in a team lead or supervisory capacity.- Strong grasp of IT service management (ITSM) principles and hands-on experience with ticketing and service platforms (e.g. ServiceNow, Jira Service Management, Freshservice, or equivalent).- Proven experience building or significantly improving a knowledge base or documentation system — not just writing articles, but creating a system that others maintain and that measurably reduces ticket volume.- Hands-on with account & access management: Active Directory / Entra ID, SSO/IdP, MDM, Google Workspace or Lark administration.- Practical experience with workflow automation tools (e.g. Zapier, Make, Workato, or scripting) to reduce manual service steps.- Strong data awareness: comfortable tracking service metrics, spotting trends, and using data to make the case for process improvements.- Fluent English (written and spoken) essential for documentation quality, cross-team communication, and stakeholder reporting; working proficiency in Mandarin.- Excellent communicator — able to manage employee expectations, report upward clearly, and collaborate laterally with the Solutions teams.- Exposure to multi-region or cross-border IT service operations.Hard skills- IT service operations & ITSM — resume keywords: ITSM, ticketing system, SLA management, incident management, onboarding/offboarding, account provisioning, MDM, Google Workspace / Lark admin.- Basic data analysis skills to build service dashboards and track KPIs independently.Soft skills- Service mindset with a systems lens — instinct to fix the root cause and build the system, not just close the ticket; resume keywords: process improvement, knowledge management, ITSM, SOP, runbook.- Team coaching & operations management — keeping a team effective, consistent, and growing in a fast-moving environment; resume keywords: team lead, coaching, shift management, SLA ownership, performance tracking.Nice to Have- Experience rolling out or administering an AI-assisted service layer (e.g. IT chatbot, agent-assisted triage). Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Technology, Information and Media and Information Services

ArbetsuppgifterI rollen som Senior HSE documentation specialist kommer du bland annat att:Leda, granska och godkänna RAMS-, PTW- och LOTO-aktiviteter på platsStödja projektorganisationen i frågor inom arbetsmiljöSäkerställa efterlevnad av lagkrav, kundkrav och interna rutiner.Genomföra säkerhetsronder, platsbesök och revisioner.Följa upp riskbedömningar, incidenter och förbättringsåtgärder.Delta i säkerhetsmöten och bidra till en stark säkerhetskultur.Vara ett stöd till projektledning, entreprenörer och övriga intressenter.Din profilFör att trivas i rollen tror vi att du är engagerad, strukturerad och lösningsorienterad. Du är trygg i din kompetens och trivs med att arbeta nära människor ute i projekt.Vi ser gärna att du:Bakgrund inom el och driftsättning (commissioning)Har erfarenhet av QHSE, HSE eller KMA inom bygg, industri eller datacenter.Har god kunskap om arbetsmiljö och säkerhetsarbete.Är kommunikativ och van att samarbeta med olika aktörer.Talar och skriver svenska och engelska obehindrat.Har B-körkort.Erfarenhet från tekniskt komplexa byggprojekt är meriterande.Vid frågor är du välkommen att kontakta:Martin Jensen – martin.jensen@frituna.seMattias Eriksson – mattias.eriksson@frituna.se Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Industries Construction

Work Location:Toronto, Ontario, CanadaHours37.5Line Of BusinessTechnology SolutionsPay Details$81,600 - $115,200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job DescriptionSr. IT Ops Analyst – Sr. IT Ops Analyst - Reporting & Documentation SpecialistWho We AreTechnology Change Management governs the processes, policies, procedures, tools, and technology associated to enterprise IT Change Records on behalf of TD Service and infrastructure teams throughout the entire change lifecycle. Working together with the Change Coordinators, we provide guidance in making sure these Changes are planned carefully and take into consideration impact to our customers and TD resources, resulting in improved availability and higher Change success rates.OverviewThis is an exciting opportunity for an ambitious, self-starter to join a fast-paced, dynamic environment offering a variety of career opportunities. This role requires strong organizational skills, strong technical writing and documentation skills, oral communication and presentation skills, and strong attention to detail. Multi-tasking is a key part of the job and having a sense of urgency and strong customer skills are required to be successful in this environment. The incumbent will have deep knowledge and understanding of the ITIL framework, and familiarity with an ITIL aligned tool, preferably ServiceNow.Responsibilities include modification and maintenance of curriculum for our next generation change management platform to create, design, update, implement, and manage all standards, policies, procedures, processes, and enforce governance within this functional service area. The incumbent should proactively manage relationships with key stakeholders and segment leads to ensure the successful execution of critical change management projects, change request orchestration, and BAU activities leveraging effective change management tools and methodologies. This role will also involve working closely with various employees at all levels of the organization, including senior leaders across multiple LOB's globally.Ability to drive the strategy to document change management high level and detailed documentation within the organization to institutionalize change management practices. Carry out assignments and special projects independently, drawing upon skills, knowledge, and expertise related to communications, organizational development, and change leadership initiatives. Maintain the library of change management documentation, communications, templates, and presentations for the organization to leverage. This includes maintenance of TD Central, Knowledge Base articles and monthly newsletters.Manage process improvements within the enterprise ITSM tool (ServiceNow) and assist to drive day-to-day BAU operations. Coordinate technology change requests across all lines of business within the organization. In addition to the documentation focus, reviewing Service Now change request for adherence to the technology Change Management policies will be required during high volume periods.This role will involve 24/7 on-call (rotating) support.DescriptionMust have:Minimum of 6-7 years of direct change management experienceStrong working knowledge of IT change management methods and proceduresStrong service management experience, operational, and relational integration with other ITIL processes and disciplines such as incident, problem, and asset & configurationExcellent verbal and written communication skills for interaction with technical and non-technical audiencesExperience leading and participating in the knowledge transfer of information with peers and management related to change management documentation, processes, policies and proceduresUnderstanding of the inter-relationship of complex technologies related to IT change management in a hybrid environment inclusive of mainframes, distributed systems, software, CMDB, DevOps, virtualization, and CloudExpertise in building, managing, and updating a full ITIL based documentation library, inclusive of version control, sound document retention policies, regular reviews, attestations, and auditingKnowledge formulating, reporting and presenting analytics, metrics and KPI’s to executives including ad-hoc requests for various internal business units and support teamsExtensive industry knowledge and subject matter expert experience IT Service Management processes and tools, especially change managementAbility to chair / manage various enterprise change management meetingsDemonstrated leadership experience and proven success in reviewing submitted change requests for completeness, integrity and compliance against mandatory process requirementsProven experience evaluating risk and impact associated with submitted changes and investigating linkages between incidents to determine RCA Experience driving process and organizational maturity in an IT change management program.Extensive experience with Microsoft products such as Power Automate, PowerBI, VBA and creating complex macros in Excel.Nice to haveWorking knowledge of ServiceNow or another ITIL aligned Service Management tool is an assetITIL v4 Foundations is an assetBanking/Financial Industry experienceData center operations experienceFormer TD experienceAsset and configuration management experienceWho We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn moreAdditional InformationWe’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.We look forward to hearing from you!Language Requirement (Quebec Only)Sans Objet Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Banking

Pourquoi NEPTRONIC?Depuis 1976, NEPTRONIC, aujourd’hui membre du groupe SPX Technologies (NYSE : SPXC), conçoit et fabrique au Canada des produits de CVAC reconnus mondialement pour leur innovation.. Notre philosophie consiste à offrir des systèmes ouverts, compatibles avec les normes internationales et soumis aux essais les plus rigoureux avant leur mise en marché. L’importance que nous accordons à la recherche, au développement et à l’innovation nous a permis d’obtenir plusieurs brevets au Canada et à l’étranger et de commercialiser nos produits partout dans le monde. Grâce à notre équipe dynamique d’ingénieurs, nous relevons avec créativité et rigueur les défis techniques en constante évolution de notre industrie.Ce que vous allez faireVous serez un membre clé de notre équipe de documentation, où vous mettrez à profit votre expertise, votre leadership et votre souci du détail pour assurer la qualité et l’évolution de la documentation technique, de l’étiquetage produit et de l’impression directe sur produits pour nos équipements CVAC.Dans ce rôle, vous assurerez la coordination des activités de documentation et offrirez un encadrement à un rédacteur technique, en veillant à la cohérence, à la rigueur et à l’efficacité des livrables. Vous collaborerez étroitement avec les équipes d’ingénierie, de production et de gestion de produits afin de garantir des contenus précis, structurés et alignés avec les normes techniques, les exigences réglementaires et l’image de marque de l’entreprise.Vous contribuerez également à l’amélioration continue des processus, des outils et des standards de documentation.Dans une journée typique vous allez…Rédiger, réviser et mettre en forme des manuels d’installation, guides de programmation, livres blancs, spécifications de produits, notes d’application et autres documents liés aux produits Neptronic, conformément aux normes techniques et aux directives de l’entreprise.Participer à la création de contenus clairs, concis et techniquement rigoureux pour des brochures techniques, du contenu web et des présentations PowerPoint.Collaborer étroitement avec les ingénieurs afin de concevoir et produire des schémas fonctionnels (block diagrams) et autres dessins techniques requis pour la documentation.Mettre à jour régulièrement la documentation afin de refléter les modifications, améliorations ou nouvelles fonctionnalités des produits.Superviser et coordonner le travail des rédacteurs techniques et des autres collaborateurs impliqués dans la préparation de la documentation.Gérer le processus d’approbation des documents techniques et s’assurer que toutes les validations requises sont obtenues avant publication.Mener des revues régulières avec les ingénieurs et le personnel technique afin de recueillir l’information pertinente et garantir l’exactitude technique des documents.Maintenir un historique détaillé des modifications et des révisions apportées aux documents.Superviser le classement électronique et l’organisation des documents techniques afin d’en assurer un accès et une récupération efficaces.Se tenir informé(e) des meilleures pratiques de l’industrie et les intégrer aux processus de documentation.Ce que nous recherchonsExigencesÉtudes en rédaction technique, en génie ou dans une autre discipline technique pertinente (DEC ou baccalauréat); une combinaison équivalente d’études et d’expérience pourra également être considéréeSolide formation technique et capacité à comprendre des produits, des systèmes et des concepts complexesDe 5 à 8 ans d’expérience en rédaction de documentation technique, idéalement dans un environnement manufacturier ou d’ingénierieExcellente maîtrise des principes de rédaction technique, de la structuration de contenu et de la création de guides d’utilisationCapacité démontrée à interpréter et à vulgariser de l’information technique complexe pour différents publicsMaîtrise avancée d’Adobe InDesign et de Microsoft VisioExcellentes aptitudes en communication écrite, en anglais et en françaisTrès grand souci du détail, rigueur et sens de l’organisationGrande autonomie et capacité à gérer simultanément plusieurs projets et à établir efficacement les prioritésExpérience en coordination ou en encadrement, direct ou indirect, de rédacteurs ou d’autres collaborateursAtoutsExpérience en amélioration de processus de documentation ou en mise en place de standardsConnaissance des outils ou systèmes de gestion documentaire (DMS, CMS, etc.)Familiarité avec les environnements CVAC, manufacturiers ou d’ingénierieExpérience en gestion du cycle de vie des documents et des processus d’approbationCe que nous offronsÉquilibre travail-vie personnelle : horaire flexibleDéveloppement professionnel : formation continueSalaire compétitif et avantages sociaux : Régime de participation différée aux bénéfices et Régime enregistré d’épargne-retraite collectifs; Régime d’assurance collectif (assurance-vie, assurance-invalidité de longue durée, couverture médicale et paramédicale, compte flexible de crédits santé); journées personnelles payées et congés fériés payés par l’entrepriseActivités sociales organisées par l’entreprise Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Mechanical Or Industrial Engineering

En fonction du poste, Bombardier offre des politiques de travail flexibles et hybrides.Pourquoi vous joindre à nous?Chez Bombardier, nous concevons, construisons, modifions et entretenons les avions les plus performants du monde pour les individus, les entreprises, les gouvernements et les entités militaires les plus avisés. Nous réussissons à établir les normes les plus élevées grâce à notre approche centrée sur les personnes, et toujours en définissant l'excellence, ensemble.Travailler chez Bombardier signifie offrir ce qu’il se fait de mieux. Chaque jour, vous faites partie d’une équipe qui offre des expériences et des produits de qualité supérieure, repoussant les limites du possible dans notre industrie et au-delà. En priorisant la croissance et le développement des employées, nous permettons à chacune d'atteindre son plein potentiel à sa manière, parce que le meilleur travail se produit lorsque vous êtes libre d'être vous-même et de partager votre expertise unique.Nos avantages sociaux En veillant au bien-être de nos employés, nous proposons un programme d'avantages sociaux complet et compétitif, qui comprend les éléments suivants :Régimes d'assurance (Soins dentaires, soins médicaux, assurance-vie, assurance-invalidité, et plus encore) Salaire de base compétitif Régime d'épargne retraite Programme d'aide aux employésProgramme de télésanté Quelles sont vos contributions envers l’équipe?Rechercher, planifier, rédiger et contrôler la qualité des données relatives à l'entretien technique, au maintenance ou aux opérations en utilisant des données approuvées par l'ingénierie et provenant de diverses sources, tout en assurant le respect du calendrier;Coordination avec les services d'ingénierie pour produire des données approuvéesIdentifier et mettre en œuvre les processus et l'amélioration du produit selon le plan stratégique;Planifier, effectuer et documenter la validation des procédures liées aux activités à bord de l'avion ou au simulateur de vol, selon les normes/directives du service et recommande et met en œuvre la meilleure utilisation des ressources;S'assurer que les requêtes et les enjeux des clients et des exploitants sont analysés et pris en compte de façon satisfaisante et que les résultats sont envoyés aux demandeurs;Coordonner et définir le plan des publications avec les fournisseurs internes et externes;Définir des normes et exigences pour la création et la distribution de la documentation de vol et d'exploitation en format électronique, selon la spécification (ex: S1000D, ATA etc…)Identifier et évaluer les risques afin de minimiser les impacts sur les publications;Comment vous épanouir dans ce rôle? Vous avez un diplôme d'études collégiales (DEC) dans une discipline aéronautique ou un minimum de trois (3) années d'expérience pertinente en Publications techniques ou en exploitation et vol des avions.Vous avez une formation en maintenance d’avion, vol ou en tant que pilote (un atout);Vous possédez d'excellente habilitée de communication (écrite et parlée).Vous devez connaître la suite MS Office (Word, Excel, PowerPoint) et SAP (atout);Vous comprenez en détail les processus et technologies des publications techniques (atout);Vous avez une bonne connaissance du système S1000D et ATA (atout);Vous avez une bonne connaissance des langages d'auteur HTML, SGML et XML (atout);Vous avez une expérience en développement des produits (atout);Vous avez une expérience dans la définition d'une méthodologie de résolution des problèmes dans un environnement de haute technologie;Vous avez une connaissance et une expérience dans n'importe quel secteur de soutien ou service à la clientèle de Bombardier (atout);Vous avez une bonne compréhension des procédures de conception et du système d'ingénierie de Bombardier Aéronautique (atout);Maintenant que vous vous projetez dans ce rôle, postulez et rejoignez l'équipe Bombardier!Veuillez noter: Vous n'avez pas besoin de toutes les compétences, connaissances et expériences requises pour postuler à ce poste ! Nous ne sommes pas à la recherche du candidat·e parfait·e, mais d'une personne talentueuse et passionnée .Bombardier est un employeur qui souscrit au principe de l'égalité d'accès à l'emploi et encourage les personnes de toute race, religion, origine ethnique, identité sexuelle, orientation sexuelle, âge, statut d'immigrant, handicap ou autres caractéristiques protégées par la loi à postuler.Emploi Rédacteur Technique 3Site principal Centre Administratif (CA)Organisation Aerospace CanadaQuart de travail Statut de l'employé RégulierRéquisition 14320 Rédacteur Technique 3 Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Aviation and Aerospace Component Manufacturing