Remote Technical Writing & Docs Roles

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

DescriptionAs Amazon One Medical continues to grow and enhance the primary care experience, we are looking for dedicated and skilled leaders to oversee the people, processes, and technology that set us apart. As a Knowledge Management Specialist, you will play a key role in ensuring Amazon One Medical delivers high-quality care, seamless access, and patient-centered experiences at an affordable cost.Your primary responsibility will be to support Amazon One Medical's mission by developing, maintaining, and optimizing knowledge resources, process documentation, and content that enable high-quality care and service. You will create and maintain knowledge databases, establish process standards, and help ensure consistent, high-quality member interactions through CI-CARE, a framework that defines the key elements of effective communication with patients and team members. You will partner with cross-functional stakeholders to identify knowledge gaps, improve content accuracy, drive process improvements, and foster a culture of knowledge sharing through clear documentation and scalable resources.The ideal candidate is a strong and innovative problem solver who is detail-oriented and driven to create scalable, efficient processes. They are a self-starter with excellent written communication skills, a continuous improvement mindset, and a passion for creating clear, accurate, and user-friendly content. They thrive in a fast-paced environment, collaborate effectively across teams, and are committed to delivering an exceptional experience for both patients and team members.If you are looking for your next opportunity with an emphasis on knowledge management, content strategy, continuous improvement, and operational excellence at an organization transforming healthcare, we would love to connect with you.This is a full-time, hourly, in-person position based at the Amazon One Medical Customer Care Center in Tempe, AZ.Key job responsibilities Support the development, maintenance, and optimization of operational processes, standard work procedures, process flows, and knowledge resources to improve consistency, efficiency, and quality across Centralized Support operations. Own the creation, organization, and continuous improvement of knowledge management content, including knowledge base articles, process documentation, and operational resources that enable team members to deliver high-quality patient and colleague experiences. Partner with cross-functional stakeholders and subject matter experts to identify knowledge gaps, improve content accuracy, and ensure resources are scalable, accessible, and aligned with evolving business needs. Support the design and refinement of training and onboarding materials by ensuring learning resources, documentation, and knowledge assets are accurate, clear, and easy for team members to use. Serve as a process and knowledge management subject matter expert for Centralized Support Specialists, identifying workflow challenges, escalating process gaps, and supporting continuous improvement initiatives. Create and maintain eGain knowledge content for diverse audiences while monitoring content effectiveness, adoption, and key operational metrics such as KPIs and training compliance.A day in the lifeIn this role, you'll focus on building and optimizing knowledge databases and process documentation that support our care delivery teams. You'll work with our CI-CARE framework, a communication approach that defines how we interact effectively with patients and colleagues, to ensure clear, accurate guidance is available when needed. Throughout your day, you might collaborate with clinical teams to identify knowledge gaps, partner with operations to streamline documentation, or refine existing content based on feedback from those using it. You'll also engage with cross-functional stakeholders to understand their needs and translate those insights into user-friendly resources that drive consistency across our organization.About The TeamWe're a growing team dedicated to supporting Amazon One Medical's mission of delivering high-quality, accessible primary care. Our work centers on creating the systems and resources that enable our care teams to provide exceptional experiences for every patient. We believe that clear documentation, thoughtful processes, and shared knowledge are foundational to operational excellence and patient satisfaction. As a member of our team, you'll contribute to building scalable solutions that support both our clinical and administrative staff, helping us continuously improve how we serve our patients and communities.Basic Qualifications Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint) At least 2 years of experience in content management and development OR 1 year of experience in a patient-centered role within a multi-state primary healthcare company. Proven experience creating, managing, and improving content, communications, and learning resources that support customer or patient-facing teams. Strong written and verbal communication skills, with the ability to effectively present information and collaborate with cross-functional stakeholders. Experience developing process workflows, standard operating procedures (SOPs), performance tracking mechanisms, and feedback loops to drive continuous improvement.Preferred Qualifications Proven ability to create a strong, collaborative environment that supports knowledge sharing and ensures an engaging experience for team members. Experience with MAX Agent, Nice-InContact, G Suite, Electronic Health Record (EHR) systems, and knowledge management platforms. Previous experience in healthcare, especially within patient-centered environments and partnering with clinical teams. Contact center experience with an understanding of customer-facing operations, support workflows, and the knowledge needs of frontline teams. Strong analytical and organizational skills with the ability to prioritize multiple tasks, manage complex information, and identify opportunities for process improvement. Familiarity with knowledge management frameworks, content governance practices, and systems used to create, maintain, and optimize knowledge resources.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.USA, AZ, Tempe - 15.00 - 26.00 USD hourlyCompany - 1Life Healthcare, Inc.Job ID: A10475482 Show more Show less Seniority level Not Applicable Employment type Full-time Job function Information Technology and Customer Service Industries Software Development

Job SummaryGalapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the Technical Writer position. This role offers the opportunity to work with a diverse and talented group of individuals committed to driving success.The ideal candidate will create, edit, and maintain clear, accurate, and user-focused technical documentation for mission systems, applications, and processes. This role translates complex scientific, engineering, and technical concepts into concise, easy-to-understand documentation for technical and non-technical audiences.The Technical Writer works closely with customers, engineers, developers, and program staff to convert functional and operational requirements into detailed technical documentation and specifications that support system development, operations, compliance, and end-user adoption.Key ResponsibilitiesThe Technical Writer willDevelop and maintain technical documentation, including How-to guides, User manuals, Reference documents, Cheat sheets, Instructions and standard operating procedures (SOPs)Translate scientific and technical concepts into clear, plain-language documentationWork directly with customers to translate functional requirements into detailed technical specificationsCollaborate with software developers, engineers, and system administrators to document system functionality and workflowsProduce developer-oriented documentation in support of system design, development, and maintenanceDesign and apply documentation templates, formatting standards, and output stylesEnsure documentation accuracy, consistency, and compliance with contract and organizational standardsManage multiple documentation tasks simultaneously while meeting tight deadlinesEdit, proofread, and review content for grammar, clarity, and technical accuracyMaintain version control and updates for evolving systems and processesSupport documentation related to SDLC, RMF, and IC IT environmentsSkills And ExperienceThe Technical Writer must haveActive Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance5+ years of experience supporting technical documentation efforts within Department of Defense (DoD) or Intelligence Community (IC) environmentsProven ability to distill complex technical information into clear, concise, and user-friendly documentationDemonstrated experience creating developer-oriented, system, and technical documentationExperience working directly with technical, engineering, and software development teamsExperience using multiple documentation tools to Develop and maintain document templates, Format and manipulate output styles, and Produce professional technical documentationStrong understanding of Software Development Life Cycle (SDLC), Risk Management Framework (RMF), Intelligence Community Information Technology Enterprise (IC ITE) concepts, and Technical and cybersecurity terminology used in DIA or Intelligence Community environmentsExperience supporting DoD or Intelligence Community documentation effortsFamiliarity with compliance, accreditation, and RMF documentation requirementsEducation and CertificationsThe Technical Writer must meet the followingRequiredBachelor’s degree in Technical Communication, English, Communications, Information Technology, Computer Science, or a related disciplineRelevant experience may be substituted in lieu of a degreeDoD 8140 compliance required, as applicable to rolePreferredTechnical Writing or Technical Communication certificationITIL FoundationCompTIA Security+ CE (for roles supporting RMF or security documentation)BenefitsMedical, dental, vision, disability, and life insuranceFlexible Spending Accounts401(k)PTOPaid Parental LeaveTuition reimbursementPaid federal holidaysSecurity ClearanceMust be a U.S. Citizen. A high-level Department of Defense active security clearance is/may be required. Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to government information.Physical RequirementsWork may involve sitting or standing for extended periods of time and typing and reading from a computer screen. The candidate must have enough mobility, including bending, reaching, and kneeling, to complete daily duties in a prompt and efficient manner, and that may include lifting up to thirty pounds, as necessary.Company SummaryHeadquartered in Hawaii, Galapagos Federal Systems, LLC, is an SBA-Certified NHO-owned 8(a) Small Business specializing in global information technology solutions. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.Leveraging over 30 years of providing IT services to the federal & commercial market with projects found around the world, our team has innovative expertise in the development of a wide range of technological solutions. Galapagos Federal Systems, LLC is an equal opportunity employer.Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."Company Employment StatementGalapagos Federal Systems, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing as positions, functions, and qualifications may vary depending on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Galapagos Federal Systems, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.USD $120,000.00 - USD $130,000.00 /Yr. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Professional Services

Zachary Piper Solutions is seeking an IT Technical Writer to join a Federal Program located in Newington, VA. The IT Technical Writer will develop and maintain clear, accurate, and mission-aligned documentation that enhances operational readiness and supports the unit’s evolving technical landscape.Responsibilities of the IT Technical Writer:Collaborate closely with engineers, analysts, and military personnel to capture and translate complex technical processes into clear, mission-ready documentation.Partner with cross-functional teams to identify gaps in existing documentation and resolve communication challenges that impact operational efficiency.Operate within a dynamic, fast-paced environment where adaptability and precision are key—working alongside both civilian and military stakeholders to ensure alignment with Army standards.Develop and maintains user manuals, system guides, and SOPs that directly support mission-critical systems and enhance readiness across the unit.Leverage expertise in tools such as Microsoft Office Suite, Adobe Acrobat, and VISIO, along with familiarity in DoD documentation standards, to produce high-quality deliverables that meet compliance and security requirements.Qualifications of the IT Technical Writer:Excellent written and verbal communication skills with the ability to convey complex technical concepts clearlyStrong analytical and problem-solving abilities to identify documentation gaps and propose effective solutionsAbility to work independently and collaboratively in a fast-paced, mission-driven environmentDetail-oriented with strong organizational skills and the ability to manage multiple documentation projects simultaneouslyFamiliarity with military terminology and protocols, and ability to adapt writing style to meet DoD standardExperience supporting U.S. Army or other DoD programsKnowledge of Agile development methodologies and experience documenting in Agile environmentsUnderstanding of cybersecurity principles and IT infrastructureActive TS/SCI Security ClearanceCompensation for the IT Technical Writer:Salary Range: $100,000+ *flexible based on experience*Comprehensive Benefits: Medical, Dental, Vision, PTO, and Sick Leave as required by lawFlexible working scheduleUnlimited opportunities for growthKey words: technical writer, writing, government, cleared, army, defense, dod, cybersecurity, infrastructure, it, inf Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Location: Austin (Domain), TX (In-office 4x per week)Company: Kizen: www.kizen.comSenior Technical Writer, Insurance or Financial About UsKizen is a leading AI platform for the future of work, redefining how people and AI seamlessly move and improve as one. Founded on the principle that technology should make work more meaningful, Kizen creates AI systems (AKA assistants) that learn, adapt, and improve over time, just like the people who use them.Today, Kizen powers millions of mission-critical experiences for leading organizations in highly regulated industries like insurance, healthcare, and financial services. Some of the ways we support these teams include: helping insurance agents manage contracting and commissions, enabling healthcare providers to deliver proactive patient care, and empowering financial institutions to classify documents and extract data automatically. We're solving operational problems and helping the world's most complex organizations give their teams the tools they need to do more, grow faster and live better.And this is just the beginning! Kizen is where enterprises get AI that works on day one and is flexible enough to shape it to their own organizations. Our AI-first platform is easy to adopt, scale, and trust making it a destination for developers to build new applications and business teams to customize AI assistants, all in one place.Join us in transforming how industries work, one person, one workflow, one AI assistant at a time!About the RoleKizen is seeking an experienced Senior Technical Writer with a strong background in InsurTech, financial, or insurance operations to create high-quality developer and user-facing documentation for our insurance product suite, including Commissions Copilot, Contracting, and AgentCRM. This is a hands-on individual contributor role focused on execution.You will work directly with Product Owners, Engineers, and Solution Architects to translate complex technical concepts into clear, usable documentation that improves the customer experience.This role is ideal for a writer who thrives in highly technical environments, understands the insurance industry, solutioning and developer workflows, and takes pride in producing precise, structured documentation.Key ResponsibilitiesApply working knowledge of insurance distribution workflows (producer contracting, commissions, hierarchy structures, carrier credentialing) to produce documentation that is accurate, contextually relevant, and useful to insurance-industry end users and developers.Collaborate with the Insurance Product Owner and Solutions team to document vertical-specific features, data models, and integration patterns unique to the insurance space.Write, edit, and maintain developer-facing documentation including:API documentationIntegration guidesPlugin documentationDeveloper tutorials & walkthroughsTechnical workflows & conceptsRelease notesRead, interpret, and validate OpenAPI specifications (.yaml / .json).Partner with engineering teams to document new software features, API endpoints, data models, and error handling.Own documentation quality, clarity, accuracy, and usability.Contribute to documentation architecture, organization, and navigation to support a strong developer experience.Operate within a Docs-as-Code environment using Git-based workflows.Interview subject matter experts and independently gather technical details.Manage documentation projects from intake through publication.Continuously improve documentation based on product changes and developer needs.RequirementsPreferred Insurance Background. You should have an understanding of the insurance industry, including familiarity with concepts such as contracting, commissions management, FMOs/IMOs, carrier relationships, or insurance distribution workflows.Technical Acumen. You need to have strong technical abilities to be able to understand the complexity of our application and solution framework. You should be able to independently create solutions yourself using common integration iPaaS products and API testing tools.Collaboration. You should have excellent collaboration skills, as the whole team works together to deliver functionality. You should strive to encourage and empower your team members as we aim to maintain a healthy work environment where we can achieve success, together. You should be eager to mentor newer members of the team as we grow.Communication. You must offer support and transparency to your team, so you need to be able to provide clear status and expectations. You must effectively communicate progress and dependencies to a variety of stakeholders, and consistently update when things go off track.Required QualificationsAt least 5 years of technical writing experience focused on software or technical platforms.Bachelor's degree in Communication, English, Journalism, or Computer ScienceProven experience documenting InsurTech or insurance-adjacent SaaS products in a regulated industryExperience writing API and developer documentation for SaaS, platform, or enterprise software products.Strong understanding of the OpenAPI Specification.Ability to read and validate .yaml and .json specification files.Proficiency with Docs-as-Code workflows.Hands-on experience with GitHub/GitLab or Gitbooks.Advanced working knowledge of Markdown.Demonstrated understanding of developer experience (DX) principles.Strong information architecture skills with the ability to structure complex documentation.Experience working within Agile product teams.Excellent SME interviewing and cross-functional collaboration skills.Strong project management abilities with a track record of delivering documentation on schedule.Portfolio required — applications without work samples will not be considered.Preferred QualificationsExperience documenting HealthTech or FinTech SaaS products in a regulated industryFamiliarity with AI-driven or ML-powered SaaS products, including comfort documenting agentic workflows, model outputs, or AI-assisted process automation.Familiarity with documentation platforms beyond GitBook.UX/UI Writing experience.Background working in high-growth SaaSWork Location RequirementThis role is based in Austin, Texas and follows a hybrid schedule of four days in office and one remote. Candidates must reside in the Austin area. We are not hiring for this position outside of this market.We're looking for a person who:Has enough insurance or regulated-industry fluency to ask the right questions when documenting complex workflows like agent contracting or commissions hierarchies.Thrives in fast-paced environments and doesn't shy away from a challengeLoves using data to question the norm and drive smarter decisionsHas an entrepreneurial spirit and wants to help build something game-changingGenuinely enjoys helping others succeed — and has the tech chops to back it upIs excited about AI, automation, and being on the frontlines of tech innovationWhy Join Kizen?We're a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you'll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You'll have opportunities for professional development, impact, and career advancement.What We OfferCareer Growth OpportunitiesEngaging Work CultureTop-Tier CompensationEquity PackageHealthcare CoverageProfessional Development StipendsPTO Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.The base salary range for this position is $125,000-$145,000. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.If you're excited about creating impactful experiences and contributing to a fast-paced, people-focused team, we'd love to meet you!OTE - $143,000k- $166,000kCompensation Range$125,000—$166,000 USD Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Technology, Information and Internet

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.About The PositionDexis is seeking a Technical Writer II to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations, range scheduling, and administrative support services necessary to execute the government’s test mission.Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support.The Technical Writer II develops, writes, edits, and reviews technical and administrative publications supporting Army research, development, test and evaluation activities. The role reviews completed projects, applies government publication policies and standards, and uses technical terminology, multimedia, and publishing tools to produce clear, accurate, and well-organized technical materials.Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award.ResponsibilitiesReview completed technical writing projects prepared by others. Apply knowledge of regulations and policies affecting government publications, publishing concepts and practices, publication standards, and advances in publishing technology. Use technical terminology, jargon, document formats, and multimedia formats in the development and review of technical publications. Develop, write, and edit reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications. Develop technical materials concerning work methods and procedures and the installation, operation, and maintenance of machinery and other equipment. Organize material and complete writing assignments according to established standards for order, clarity, conciseness, style, and terminology. Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding. Maintain records and files of work products and revisions. Assist with the layout of photographs, drawings, sketches, diagrams, and charts used to illustrate technical material. Insert web links, photographs, graphics, and video files into publications as required. Coordinate typing, duplication, and distribution of materials. Assist in developing speeches, articles, and public or employee relations releases. Edit, standardize, and revise materials prepared by other writers or technical personnel. QualificationsBachelor’s degree in English, Journalism, Communications, or another scientific discipline and three (3) years of technical writing experience supporting Army research, development, test and evaluation (RDT&E) programs; OR an Associate’s degree in English, Journalism, Communications, or another scientific discipline and five (5) years of technical writing experience supporting Army RDT&E programs; OR ten (10) years of technical writing experience supporting Army RDT&E programs. Must possess a high school diploma. Must be proficient in speaking, reading, writing, and understanding English. Must be able to communicate clearly and concisely, both orally and in writing. Must be proficient in the use of computers and Microsoft Office software. Must be able to obtain and maintain a Secret security clearance. Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE). Must be available to support work outside normal duty hours when required by mission needs. Must be willing and able to travel within CONUS and OCONUS as required. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview.Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.As part of a competitive benefits package for eligible employees, Dexis provides healthcare insurance in addition to other staff welfare benefits and perks. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Professional Services

Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.About The PositionDexis is seeking a Technical Writer to support a large-scale Army test and evaluation program. The project provides data collection, technical writing, computer operations, range scheduling, and administrative support services necessary to execute the government’s test mission.Support encompasses testing of a wide variety of automotive, combat, electronic, general equipment, and ordnance materiel, with services including data collection and coordination, data compilation and processing, development and management of data collection forms, test monitoring, technical writing and editorial review, reporting, data and software administration, range scheduling, and related operational support.The Technical Writer develops, writes, edits, and organizes technical and administrative publications supporting Army research, development, test and evaluation activities. The role documents equipment, test activities, work methods, procedures, and maintenance information and helps translate technical information into clear, concise publications for government and technical audiences.Work will be performed primarily onsite in Aberdeen, Maryland, with travel to other locations within the Continental United States (CONUS) and Outside the Continental United States (OCONUS) as required by mission needs. This position is contingent upon contract award.ResponsibilitiesAssist in developing, writing, and editing reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications. Develop technical materials concerning work methods and procedures and the installation, operation, and maintenance of machinery and other equipment. Observe production, developmental, and experimental activities to document operating procedures and technical details. Interview production and engineering personnel and review journals, reports, and other materials to become familiar with product technologies and production methods. Review manufacturers’ trade catalogs, drawings, and other data related to the operation, maintenance, and service of equipment. Organize material and complete writing assignments according to established standards for order, clarity, conciseness, style, and terminology. Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding. Maintain records and files of work products and revisions. Select photographs, drawings, sketches, diagrams, and charts to illustrate technical material and assist with publication layout. Coordinate typing, duplication, and distribution of materials. Write speeches, articles, and public or employee relations releases as required. Edit, standardize, and revise materials prepared by other writers or technical personnel. QualificationsBachelor’s degree in English, Journalism, Communications, or another scientific discipline; OR an Associate’s degree in English, Journalism, Communications, or another scientific discipline and three (3) years of technical writing experience supporting Army research, development, test and evaluation (RDT&E) programs; OR ten (10) years of technical writing experience supporting Army RDT&E programs. Must possess a high school diploma. Must be proficient in speaking, reading, writing, and understanding English. Must be able to communicate clearly and concisely, both orally and in writing. Must be proficient in the use of computers and Microsoft Office software. Must be able to obtain and maintain a Secret security clearance. Must be able to meet the physical requirements necessary to perform assigned functions, which may include working in extreme heat or cold, high humidity, blowing sand and dust, confined spaces, at heights, and walking distances over unimproved terrain while wearing required personal protective equipment (PPE). Must be available to support work outside normal duty hours when required by mission needs. Must be willing and able to travel within CONUS and OCONUS as required. Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?If you are passionate about this opportunity, apply now! Only those applicants who meet the above criteria will be contacted for interview.Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.As part of a competitive benefits package for eligible employees, Dexis provides healthcare insurance in addition to other staff welfare benefits and perks. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Professional Services

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

About UltraSourceSince our founding in 1883, UltraSource has served the processing and packaging equipment needs of thousands of companies worldwide in the meat and poultry, seafood, and dairy industries. Our comprehensive offering includes hundreds of products that enable us to custom tailor equipment solutions that meet the production line objectives, labor goals, budget constraints and brand image of our customers.Position SummaryUltraSource is seeking a highly organized and detail-oriented Technical Writer to join our growing team. This role bridges Marketing, Engineering, Manufacturing, and Product Management by transforming complex technical information into clear, accurate, and user-friendly documentation.The ideal candidate has exceptional writing and editing skills, enjoys learning technical products, and can work collaboratively with cross-functional teams to create customer-facing and internal documentation. This position plays a critical role in ensuring our products are supported by high-quality manuals, work instructions, technical literature, and marketing content that enhances the customer experience and supports operational excellence.ResponsibilitiesTechnical DocumentationCreate, edit, and maintain equipment operation, installation, maintenance, and safety manualsDevelop technical documentation that complies with company standards, regulatory requirements, and industry best practicesTranslate complex engineering concepts into clear, concise, and easy-to-understand instructions for customers and internal teamsManage document revisions and version control to ensure all documentation remains accurate and up to dateEngineering & Manufacturing SupportCollaborate with engineering, manufacturing, quality, and product management teams to gather technical informationDevelop manufacturing work instructions, assembly procedures, testing documentation, and standard operating procedures (SOPs)Assist with documentation for new product introductions, engineering changes, and continuous improvement initiativesEnsure documentation accurately reflects product design and manufacturing processesMarketing & Sales ContentSupport the marketing team by developing technical product literature, specification sheets, product comparison guides, FAQs, and website contentPartner with marketing to ensure technical accuracy across brochures, presentations, product pages, videos, and other customer-facing materialsHelp communicate product features, benefits, and applications in language appropriate for target audiencesDocumentation ManagementMaintain documentation libraries, templates, style guides, and document control systemsEnsure consistency in formatting, terminology, branding, and technical standards across all documentationRecommend process improvements that increase documentation efficiency and qualityOther Duties As AssignedUltraSource is a growing, entrepreneurial organization where team members are encouraged to be adaptable and contribute beyond their primary responsibilities when needed. As business priorities evolve, this position may take on additional projects and responsibilities that support company objectives and customer success.Required QualificationsBachelor's degree in Technical Writing, English, Communications, Engineering, Industrial Technology, or a related fieldTechnical writing experience, preferably in manufacturing, industrial equipment, engineering, food processing, or related industriesExceptional writing, editing, proofreading, and organizational skillsAbility to understand and communicate complex technical concepts clearlyExperience working with engineering drawings, specifications, and technical documentationProficiency with Microsoft Office SuiteExperience using Adobe Acrobat and document publishing softwareStrong attention to detail and document accuracyExcellent project management skills with the ability to manage multiple prioritiesStrong communication and collaboration skillsWhat We're Looking ForDetail-oriented with a passion for accuracy and qualityStrong critical thinker who can simplify complex informationSelf-starter who takes ownership of projects from concept through completionExcellent communicator who collaborates effectively across departmentsOrganized and capable of managing multiple documentation projects simultaneouslyCurious learner who enjoys understanding technical products and manufacturing processesPhysical DemandsMust be able to fulfill all essential job functions in a consistent state of alertness and in a safe manner. While performing the duties of this job, the employee is regularly required to sit, use hands to feel and manipulate, and requires the ability to talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Machinery Manufacturing

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Primary Skills: Content Design (Advanced), Technical Writing (Advanced), Customer-Facing Content (Advanced), Content Editing & Validation (Advanced), AI-Powered Content Creation (Advanced), Contract Type: W2 OnlyDuration: 12 months Location: San Diego, CA ( Hybrid)Pay Range: $45-$50/hr#LPJob Summary:Client is seeking a Content Designer/Technical Writer to join the Customer Success Content team and create clear, accurate, scalable content that helps customers confidently manage their business accounting needs with QuickBooks.This role will focus on designing, editing, and validating Expert and Customer-facing content across QuickBooks products, including in-product experiences, self-service resources, and support content. The ideal candidate will have strong content design or technical writing experience, excellent editing and collaboration skills, and the ability to leverage AI-powered tools to improve content quality and efficiency.Key Responsibilities:Design, edit, and validate Expert and Customer-facing content across QuickBooks products.Create clear, accurate, and scalable content for in-product experiences, self-service resources, and support content.Partner with Content Leads to deliver high-quality Expert and Customer-centered content.Collaborate with Product Managers, Product Designers, and cross-functional teams to develop content aligned with customer and business needs.Use AI-powered tools to draft, refine, optimize, and improve content efficiently.Ensure content meets accessibility, legal, style, brand, and quality standards.Review and validate content for accuracy, clarity, consistency, and usability.Incorporate customer and expert feedback to continuously improve content experiences.Use analytics, customer insights, and industry best practices to identify content improvements and opportunities.Must-Have Skills:1-3 years of experience in content design, technical writing, UX writing, or a related field.Experience creating content for software products, digital experiences, or technology platforms.Strong writing, editing, proofreading, and content organization skills.Ability to create clear, concise, accurate, and customer-centered content.Comfortable using AI-powered tools to draft, refine, and optimize content.Strong collaboration and communication skills with the ability to work effectively across product and content teams.Ability to manage multiple content deliverables while maintaining quality and accuracy.Understanding of content standards, accessibility, style guidelines, and quality requirements.Bachelor's degree or equivalent professional experience.Preferred Qualifications:Experience with fintech, banking, payments, bookkeeping, accounting, or financial products.Experience creating in-product, self-service, help center, or customer support content.Experience working closely with Product Managers, Product Designers, Content Leads, or Customer Success teams.Experience using AI tools as part of a professional content development workflow.Understanding of customer-centered content design and digital product experiences.Experience using customer feedback, analytics, and research to improve content.Industry Experience:Experience in Content Design, UX Writing, Technical Writing, Product Content, Customer Success Content, SaaS, Software, FinTech, Accounting, Bookkeeping, Payments, Banking, Business Software, Digital Products, or Technology environments is highly preferred.ABOUT AKRAYAAkraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in IT StaffingAs staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space.  We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today!Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team! Show more Show less Seniority level Entry level Employment type Contract Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Direct message the job poster from American Family Insurance Annette Benavides Annette Benavides American Family Insurance is looking for a Lead UX Content Strategist to define how content powers AI-enabled product experiences at scale. You'll set the direction for how content is authored, structured, and governed, ensuring it performs consistently for both people and AI systems. This is a highly cross-functional, influence-driven role where you'll partner across design, product, engineering, and AI/ML teams to shape thoughtful, scalable experiences and drive strategic alignment across the organization.As a Lead UX Content Strategist, you'll serve as a strategic leader and trusted advisor, guiding teams, influencing decisions, and helping shape the future of content strategy without direct people-management responsibility. This role is ideal for someone with proven leadership experience who enjoys building consensus, mentoring others, and driving outcomes through influence rather than authority. You'll serve as a thought leader across multiple disciplines, helping advance both the content strategy practice and the future direction of AI-powered experiences. For the right candidate, this position offers a clear path to broader organizational leadership and future senior management opportunities.You'll play a key role in shaping how content enables the next generation of intelligent experiences, impacting product quality, AI performance, and user trust at scale.You will report to the Director, Customer Experience - Digital MarketingRelocation is available to those willing to relocate to Boston, MA or Madison, WI.Position Compensation Range$113,000.00 - $194,000.00Pay Rate TypeSalaryCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.Key ResponsibilitiesLead Design System Content StrategyDefine and scale content patterns, standards, and governance for the design systemEstablish naming conventions, usage guidelines, and documentation frameworksCreate consistency across products and influence system-wide decisionsIdentify gaps and lead scalable solutions across teams and platformsMonitor contractor deliverables to ensure execution aligned with our strategy, and provide, actionable feedback for continuous improvement. Quality-assure contractor work to ensure alignment with organizational strategy, providing feedback and guidance.Shape AI-Driven ExperiencesLead content strategy for AI-powered features (conversational UX, AI-generated UI, recommendations)Define prompt strategies and refine outputs for clarity, tone, and reliabilityTranslate ambiguity into clear, structured content that improves AI performancePartner with ML/AI teams to align content with model behavior and constraints.Drive Structured Content & AI ReadinessChampion structured authoring and modular content design across teamsDefine content schemas and metadata strategies to support retrieval, reuse, and consistencyEnsure content is optimized for LLMs (context limits, clarity, deterministic outputs)Establish Quality, Accessibility & GovernanceSet standards for accessible, inclusive, and high-quality content (WCAG)Define guardrails for AI-generated content and contribute to governance practicesAdvocate for content excellence and influence decision-making at the product and system level.Specialized Knowledge & Skills RequirementsDemonstrated experience providing customer-driven solutions, support or service.Solid knowledge of the technology industry, including current and emerging digital solutions and trends.Demonstrated verbal and written communication skills with ability to transfer knowledge.Demonstrated ability to work in collaborative teams.Demonstrated experience leading complex projects, including linking and coordinating across multiple stakeholders and providing technical coaching of others.Preferred SkillsDeep experience in UX writing, content strategy, and design systemsProven ability to lead strategy, not just execution, within complex product ecosystems overseeing contractors.Experience with AI-enabled products, prompts, or conversational interfacesWorking knowledge of:How LLMs interpret and generate contentStructured authoring and semantic consistencyContent optimization for search, retrieval, and metadataAI risks (hallucination, bias, misuse) and mitigation approaches.LicensesNot Applicable.Travel RequirementsUp to 10%.Physical RequirementsWork that primarily involves sitting/standing.Working ConditionsNot Applicable.Additional InformationTo ensure a strong start, all employees participate in our New Employee Orientation during their first week.  This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.  At times, sessions may be delivered virtually based on scheduling and availability. Offer to selected candidate will be made contingent on the results of applicable background checksOffer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventionsSponsorship will not be considered for this position unless specified in the postingIn this hybrid role, you will be expected to work a minimum of 10 days per month out of our Madison, WI or Boston, MA offices.We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Insurance

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Job DescriptionJob Title: Technical Writer (Knowledge Management)Location: Remote Job Description:Hanwha Vision America (HVA), is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is an industry-leading provider of advanced network video surveillance products, including IP cameras, storage devices, and video management systems founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals including retail, transportation, education, banking, healthcare, hospitality and airports.Hanwha Vision America (HVA) is seeking a skilled Technical Writer focusing on the security industry to join our team. The ideal candidate will possess strong communication skills, a deep understanding of security technologies such as IP cameras, NVRs, and VMS software. Must have a proven track record of creating clear, concise and technically accurate how-to guides for users of varying experience levels. Reporting to the Knowledge Manager, the Technical Writer will be crucial in ensuring our products are accompanied by comprehensive and user-friendly documentation.Responsibilities for Technical Writer:Develop clear and comprehensive how-to guides, user manuals, and technical documentation for our security products, including IP cameras, NVRs, and VMS software.Translate complex technical concepts into simple, easy-to-understand instructions for users of all experience levels.Collaborate with subject matter experts to gather information and ensure the accuracy of technical content.Ensure that documentation includes accurate technical instructions.Edit and proofread documentation to ensure accuracy, consistency, and adherence to company standards.Work closely with cross-functional teams, including product management, technical support, and sales, to gather information and ensure documentation meets the needs of end users.Respond promptly to feedback and update documentation accordingly to address user needs and improve overall usability.Stay abreast of products, best practices, and emerging technologies to ensure documentation remains relevant and up-to-date.Write and organize troubleshooting guides, FAQs, and best practices documentation to assist users with common issues and maximize product effectiveness.Incorporate diagrams, illustrations, and other visuals to enhance understanding of installation steps, product layouts, and system configurations.Regularly gather feedback from users and support teams to improve documentation quality and relevance.Skills and Work Experience:Possess 3-5 years of experience as a Technical WriterProven ability to create clear, concise, and user-friendly technical documentation with meticulous attention to detail and user focus.3 writing samples requiredExcellent written (grammar, spelling, punctuation) and verbal communication skills.Strong attention to detail and ability to adhere to deadlines.Strong organizational skills with the ability to manage multiple projects and prioritize documentation needs effectively.Demonstrated ability to work with minimal supervision while maintaining high standards of quality and attention to detail.Proficiency in Microsoft Office Suite and documentation tools.Experience in Zendesk, Service Now, or other Ticketing/Knowledge Systems.Minimum 2 years of experience within the security industry for IP cameras, NVRs and VMS software. (Preferred)Working Conditions and Physical Demands:Prolonged sitting and/or standing for long periods of timeAbility to lift 25lbs occasionallyOccasional Travel to Hanwha Office locations for trainingOccasional Travel to trade showsOccasional Travel to customer sitesPerform activities on the computer for a minimum of 8 hoursAbility for remote employees to create a lab environment in the workspaceAbility to perform physical installation of products occasionally Show more Show less Seniority level Associate Employment type Full-time Job function Information Technology Industries Security and Investigations

Primary LocationUSA-Texas-MidlandWhat you will be doingThe Technical Writer's responsibilities include, but are not limited toDeveloping written content, technical illustrations, and photos as required for projects.Obtaining technical reviews from content owners and ensuring the accuracy of revisions to provide customers with the highest quality technical materials.Collaborating with business partners to develop and manage a technical documentation plan for each project outlining deliverables, due dates and launch requirements.Arranging and managing all relationships including quality reviews as required; meeting project deliverables within established timelines to ensure an accurate delivery of technical publications to the customer.Adhering to and applying styles and formats as outlined in the technical writing style guide.Participating in continuous improvement of technical writing processes and systems (e.g. content management) to ensure quality, compliance, and reliability of technical publications.What Your Background Should Look Like (minimum Qualifications)The successful candidate will meet the following qualificationsBachelor's degree required, preferably in Communications, English, or a technical field. Extensive experience will be considered in lieu of a degree.3 years or more experience as a technical writer is required.Experience writing for an industrial/manufacturing company is required.Strong communication skills, including writing, editing, and proofreading is required.Experience writing operating procedures, technical manuals, and/or product-oriented documentation is required.Solid knowledge of Microsoft Office suite, Adobe suite products, and similar word processing and desktop publishing tools are preferred.Knowledge of fonts and typefaces is required.Ability to understand, interpret, and organize technical manuals and technical data are required.Experience in content management and/or revision control systems is preferred.Experience with print, web-based, and electronic delivery of documents is required.Basic project management skills are preferred.Database and internet-related communications and file transfer knowledge is preferred.Strong computer skills and outstanding organizational ability.Excellent verbal and written command of the language.A personality that lends itself to leadership within a group and should be able to build and maintain relationships outside the training group.ShiftDay JobTravelYes, 25 % of the TimeUnposting DateOngoingOrganizationE H S & TJobEnvironmental, Health, Safety & TrainingJob LevelIndividual Contributor Show more Show less Seniority level Associate Employment type Full-time Job function Quality Assurance Industries Oil and Gas

Job ID: 16783Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented teammates around the world. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impact—supported by a high-performing, inclusive, and collaborative environment where you can be your best, every day.Position SummaryJoin Newell Brands' Home & Kitchen team and play a key role in bringing innovative consumer products to market. As the Senior Technical Writer, you will own the development of consumer-facing documentation for a portfolio of trusted brands, partnering with Engineering, Design, Quality, Regulatory, Marketing, and Manufacturing from concept through product launch. Your work will directly influence the customer experience by delivering clear, accurate, and compliant documentation used by consumers around the world.As a member of a small, high-performing team, you'll have the opportunity to make a visible impact, take ownership of meaningful projects, and help shape the future of technical documentation. We are looking for a self-motivated professional who thrives in a fast-paced environment and embraces new AI technology.Essential ResponsibilitiesDevelop, edit, and maintain consumer-facing technical documentation for Home & Kitchen products.Manage multiple documentation projects from concept through production while meeting aggressive launch timelines.Ensure documentation meets regulatory, legal, and Newell Brands standards.Coordinate multilingual translations for global product launches.Collaborate with Engineering, Design, Marketing, Quality, Regulatory, Manufacturing, suppliers, and print vendors.Identify risks, solve problems proactively, and communicate project status effectively.Improve documentation processes, templates, standards, and workflows.Leverage AI-enabled tools, including Microsoft Copilot and ChatGPT, to improve drafting, translation workflows, documentation quality, and overall team efficiency.Serve as a technical documentation subject matter expert and help educate stakeholders.Required QualificationsBachelor's degree or equivalent experience.10+ years of technical writing experience, preferably supporting consumer products, small appliances, manufacturing, or engineering.Experience creating instructional documentation for physical products.Strong project management, organizational, and communication skills.Proven ability to work independently in a fast-paced environment while managing multiple priorities.Experience with Microsoft Copilot, ChatGPT, or similar AI tools.Core CompetenciesSelf-StarterOwnership & AccountabilityTechnical CommunicationProject ManagementCross-Functional CollaborationCritical ThinkingAdaptabilityNewell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Manufacturing

OverviewJoin our team as a Senior Technical Editor and support the Federal Highway Administration by leading the editorial team behind high-stakes technical publications. You will oversee the entire editorial process for complex reports and documentation, mentor junior editors, and ensure every deliverable meets the highest standard of accuracy and style compliance.FWI is expanding rapidly and has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering excellent growth opportunities in a collaborative environment.Position is contingent upon contract award**Work Schedule and Location:Remote: This full-time remote position will work Monday through Friday, 8:00 a.m. to 5:00 p.m. ET (core hours fall within a 6:00 a.m.–6:00 p.m. ET window), with occasional in-person travel to Turner-Fairbank Highway Research Center, McLean, VA (or Dept of Transportation HQ in Washington, DC), for meetings and coordination as needed. Some additional travel within the continental U.S. may be required for conferences and events.Responsibilities Direct the editorial process for high-visibility technical documents, reports, and manuals Verify technical accuracy, fact-check references, and ensure copyright compliance Mentor and guide junior technical writers and editors Manage the full lifecycle of documents from outline through final web/print publication Ensure strict adherence to the GPO Style Manual and agency style guides Required Qualifications Master's degree in English, Journalism, or a technical field 10+ years of experience, including supervisory and project management experience Desired Highway/surface transportation experience Demonstrated mentorship of junior editorial staff Why Join Our Team BenefitsAt FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including: Health Insurance Dental Insurance Vision Insurance Long-term and Short-term Disability Insurance Life Insurance 401(k) Plan Holiday Pay Paid Time Off FWI is an Equal Opportunity Employer, including disability/vets. Pay Range Negotiable Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Writing and Editing