Remote Technical Writing & Docs Roles

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Direct message the job poster from Acro Service Corp Goldi Jain Goldi Jain Assistant Manager Recruitment at Acro Service Corp • Position is 100% remote.Collaborate with cross-functional teams and third-party vendors to gather, organize, and maintain knowledge assets.• Review content for accuracy, update outdated information, and remove obsolete content.• Establish governance standards and maintain database hygiene.• Track knowledge base effectiveness through accuracy, usage, findability, and overall impact metrics.• Weekly meetings with leadership to review progress and priorities.• Workload will be high initially while information is centralized, with periodic spikes as new products launch or vendor relationships are introduced.• Extension opportunities will depend on performance, budget, and business needs.Candidate Requirements• 5+ years of experience in Knowledge Management, Content Operations, Documentation Management, or similar fields.• Bachelor's degree preferred but not required; equivalent experience with a high school diploma is acceptable.• Strong knowledge management architecture experience preferred over technical writing experience.• Renewable energy or EV industry experience is a plus.3 must-have hard skills1 Program Management2 Knowledge and Information Management3 Technical communication Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Writing/Editing Industries Manufacturing

The KML Coordinator supports the Knowledge Management & Learning team in maintaining the firm’s knowledge platforms, coordinating learning programs, administering training content and systems, preparing usage and completion reports, and supporting day-to-day KML operations. The role requires strong attention to detail, sound judgment, proactive follow-through, and the ability to work effectively with attorneys, business professionals and members of the wider firm.Primary ResponsibilitiesMaintain and support the firm's core Knowledge, Intranet and Learning Management System (LMS) platforms.Coordinate and administer firmwide learning programs, including scheduling, presenter support, training logistics, recordings, post-training uploads and reporting. Support knowledge capture, content organization, internal research, content review cycles, and the development of resources that help employees locate and use firm knowledge effectively. Provide day-to-day operational and administrative support to the KML team, including team communications, calendars, reporting, meeting coordination and process documentation. Knowledge platforms and content managementMaintain and update content on the firm’s Knowledge and Intranet Platforms, including uploading, tagging, organizing links and supporting content owners with page and document updates. Assist with the creation and maintenance of mini hubs, document libraries and other tools that make knowledge resources easier to find and use. Track and support periodic content reviews to help ensure Knowledge resources remain accurate and up to date. Assist colleagues with locating relevant knowledge resources and support internal research requests as needed. Redact or sanitize sensitive information from internal documents and case work products when required. Learning programs and training operationsMaintain the firmwide training calendar and help coordinate firmwide learning programs from planning through delivery. Schedule planning calls, check-ins and dry runs; coordinate with presenters, attorneys, business professionals and administrative teams to keep training projects on track. Support CLE and CPD coordination by gathering all required information, tracking materials and working with relevant internal contacts. Run live training sessions by supporting presenters, managing logistics, monitoring chat, recording sessions, and coordinating Zoom or Teams functionality as needed. Edit, process and upload training recordings and materials to the LMS and related knowledge platforms. Assist with onboarding, certification programs, newly promoted attorney meetings, learning plans and recurring training series. Learning Management System (LMS) administration and reportingServe as a day-to-day point of contact for LMS questions, access issues and course administration. Create, update and circulate course links, learning plans and training communications as needed. Track enrollment, completion, viewership and other training activities, and running reports for KML, Attorney Development and other stakeholders. Support for permissions management, security groups and restricted-access training content where required. Communications, reporting and team operationsPrepare and distribute KML updates that highlight new knowledge objects, training resources and other relevant learning content. Support Intranet announcements, Knowledge content updates, Meeting coordination, client alert tracking and other cross-functional communications. Maintain KML reporting trackers, including training participation, attorney involvement in KM and learning initiatives, page-view reporting and related metrics. Document KML team processes and procedures and maintain guidance resources for new joiners and ongoing team use. Schedule recurring KML meetings, spotlights, refresher sessions and other team or stakeholder meetings as required. Requirements2+ years of administrative, knowledge management, learning and development, or related experience in a professional services or law firm environment preferred. Experience using Microsoft 365, including Word, Outlook, Excel, PowerPoint, SharePoint and Teams. Experience with knowledge platforms, learning management systems, SharePoint sites, intranets or similar content-management tools preferred. Comfortable working with data, trackers and reports, including training completion, viewership and content-usage reporting. Strong attention to detail, excellent organizational skills, and consistent follow-through, with the ability to manage competing deadlines and priorities. Strong written, verbal, and interpersonal skills, with a proactive approach to building trusted relationships and collaborating effectively with attorneys, business professionals and stakeholders at different levels. Ability to exercise sound judgment and discretion in compliance with our Firm’s policies when handling sensitive internal documents, training records and firm information. Highly proactive, collaborative and ability to work independently while maintaining clear, transparent and timely communication with stakeholders. Interest in knowledge management, learning, legal operations, firmwide training and technology-enabled process improvement. Company DescriptionKobre & Kim is a conflict-free global law firm focused exclusively on disputes and investigations, often involving fraud and misconduct. Recognized as the premier firm for cross-border disputes, the firm has a particular focus on financial products and services litigation, insolvency disputes, intellectual property litigation, international judgment enforcement and asset recovery, and U.S. government enforcement and regulatory investigations. With more than 400 employees throughout the firm’s global office locations, Kobre & Kim recognizes the value of incorporating diverse perspectives and professional disciplines to generate the most effective solutions for clients.Further information about the firm is available at www.kobrekim.comAt the time of posting, the salary range for this role is US $65,700 – US $98,500. This range is based on a full-time work schedule. Other compensation may include an annual discretionary bonus. The successful candidate’s actual salary will be determined based on permissible, non-discriminatory factors, including but not limited to relevant experience, qualifications, licensure/certifications, training, skills, and market data. Kobre & Kim employees take pride in providing our clients around the world with service that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and clients we serve and define our success in terms of their success. Our work environment is dynamic, innovative, and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive - we give employees the opportunity to develop their skills and do their best work.Kobre & Kim values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law. Kobre & Kim is proud to be an Equal Employment Opportunity employer.As part of our commitment to maintaining the highest standards of integrity and professional conduct, we review the publicly available information of prospective employees. By applying for a position with Kobre & Kim you acknowledge and consent to this review. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Law Practice

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Direct message the job poster from Cambrex Rob Duncan Rob Duncan Talent Acquisition Leader | Candidate Experience Champion | Building High‑Performing Teams Through Exceptional Candidate Experience, Hiring Manager… Company InformationYou Matter to Cambrex. Cambrex is a leading global contract development and manufacturing organization (CDMO) that provides drug substance development and manufacturing across the entire drug lifecycle, as well as comprehensive analytical and IND enabling services.With over 40 years of experience and a team of 2,000 experts servicing global clients from North America and Europe, Cambrex offers a range of specialized drug substance technologies and capabilities, including continuous flow, controlled substances, liquid-phase peptide synthesis, solid-state science, material characterization, and highly potent APIs.Your Work Matters.At Cambrex, we strive to build a culture where all colleagues have the opportunity to:engage in work that matters to our customers and the patients they serve learn new skills and enjoy new experiences in an engaging and safe environmentstrengthen connections with coworkers and the communityWe’re committed to attracting and nurturing a passionate team of valued professionals in our fast-paced and growing company. We offer a competitive benefits package that includes healthcare, life insurance, planning for retirement, and more!Your Future Matters.Known for our customer-focused scientific and manufacturing excellence, as well as our strong commitment to quality and safety, we offer a range of career and growth opportunities across our global network of locations. Together with our customers, we aim to improve the quality of life for patients around the world. Start a career where You Matter by applying today!Job OverviewThe AD Technical Writer will be responsible for consistently generating high quality technical documents, such as test procedures, protocols, and reports based on data collected by other members of the Analytical Development department that meet the needs of other departments, clients, and regulators. Compliance with SOPs, cGMP, ICH, and other regulatory guidelines is required to perform most job tasks.ResponsibilitiesDrafting and revising controlled documents such as test procedures, method evaluation protocols, reports, and SOPs while following established guidelines for correctness, completeness, clarity, and format. Coordinate the approvals of these documents through the use of software such as MasterControl and TrackWise. Compile and present data from multiple sources such as laboratory notebooks and various laboratory instrumentation software. Maintain open communication with members of AD, QC, and QA to ensure timely delivery of high quality documents to support evolving business needs. Continuously improve documentation systems to increase efficiency and compliance with cGMP and/or other regulatory requirements. All employees are required to adhere to EPA, DEA, FDA and cGMP regulations as they relate to the operation of the Company; and to adhere to all company safety rules and procedures. All employees are expected to report to work regularly and promptly. Other duties relating to departmental mission, not specifically detailed in this section may be assigned.Qualifications/SkillsAdvanced technical writing skills and the ability to communicate effectively with peers, department management, and cross-functional coworkers. Fluent in written English. Familiarity with compliance requirements within cGMP with an emphasis on method validation and reporting requirements preferred. Demonstrated excellence in advanced word processing using Microsoft Word. Demonstrated computer literacy, including spreadsheets, structural drawings, databases, and communication packages preferably in a Windows environment. Ability to work in a highly independent and self-directed work environment. Education, Experience & Licensing RequirementsBachelor’s degree in Chemistry or closely related field required. Minimum of 2 or more years of experience in a cGMP regulated laboratory environment highly preferred. Cambrex is committed to providing a safe and productive work environment. All offers of employment are contingent on the successful completion of a comprehensive pre-employment screen. The pre-employment screen may consist of several components including but not limited to a drug test, criminal record check, identity verification, reference checks, education and employment verification, and may vary based on federal, state, and local laws. Refusal to submit to testing will result in disqualification of further employment consideration. All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Cambrex Corporation is an Equal Opportunity / Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), ancestry, national origin, place of birth, age, marital status, disability/handicap, genetic information, veteran status, or other characteristics protected by federal, state, and/or local law. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Pharmaceutical Manufacturing

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Writer based in United States.This role offers the opportunity to create, refine, and manage high-quality business and technical documentation across complex client projects.You will translate detailed technical information into clear, accurate, and accessible content for diverse audiences.Working closely with subject matter experts, project managers, and stakeholders, you will ensure deliverables meet contractual, regulatory, and organizational standards.The role combines technical writing, research, editing, content management, and process improvement.You will also help establish documentation standards, workflows, templates, and SOPs that improve consistency and efficiency.Strong attention to detail and the ability to manage multiple priorities under tight deadlines will be essential.This is a high-impact opportunity for a skilled writer who enjoys working in structured, client-facing, and technology-focused environments.AccountabilitiesDevelop, write, edit, and refine business and technical documents, including proposals, reports, user manuals, briefings, presentations, functional descriptions, system specifications, guidelines, and other project deliverables.Create outlines and initial drafts for review by subject matter experts and project management, ensuring final materials satisfy contractual requirements, regulations, and applicable documentation standards.Research technical, business, financial, and background information using internal resources, online sources, client personnel, and relevant reference materials.Collaborate with subject matter experts and managers to understand requirements, develop technical content, refine responses, and ensure terminology is accurate and appropriate for the intended audience.Review surveillance issues, ad hoc requests, project artifacts, and deliverables in detail before client submission, identifying content gaps and ensuring completeness and quality.Maintain consistent writing standards, formatting, terminology, and documentation practices while ensuring technical accuracy and clarity.Develop and continuously improve technical writing processes to increase efficiency, consistency, and the quality of project deliverables.Create and maintain project documentation, reports, SOPs, templates, workflows, and other materials that support operational standardization across the program.Manage SharePoint sites and document repositories, ensuring content is organized, current, accessible, and appropriately shared with project teams and stakeholders.Conduct online research on prospects and other relevant topics and support additional project requirements as assigned.Track and manage timelines associated with documentation requests, coordinating priorities to ensure deliverables are completed on schedule.Communicate clearly with clients, project teams, SMEs, and managers while maintaining strong organization and attention to detail across multiple concurrent assignments.RequirementsBachelor’s degree or higher in English, History, Journalism, Communications, or another discipline emphasizing writing, rewriting, editing, and structured communication.At least 5 years of experience developing structured written materials, technical documentation, and visual aids.2+ years of directly related IT-based experience.3+ years of experience managing and organizing content within SharePoint.3+ years of experience with business process mapping is preferred.3+ years of experience developing high-level reports and presentations for leadership is preferred.Strong technical writing, editing, proofreading, and documentation skills, with exceptional attention to detail.Ability to review content for clarity, grammar, consistency, technical accuracy, and appropriate customer or industry terminology.Strong research, analytical, organizational, multitasking, and problem-solving abilities.Excellent written and verbal communication skills, including experience working directly with clients and senior stakeholders.Demonstrated ability to identify content gaps, interpret complex requirements, and coordinate effectively with SMEs and project managers.Ability to work independently, manage competing priorities, and consistently meet demanding deadlines.Sole U.S. citizenship is required.Ability to obtain and maintain a Public Trust clearance.Ability to work onsite in the Metropolitan DC area under normal operating circumstances, although the position is currently remote.BenefitsAnnual salary range of $90,000–$115,000.Health, dental, and vision insurance.401(k) plan with company matching.Paid time off.Opportunities for bonuses based on individual and organizational performance.Comprehensive total compensation package designed to support long-term employee well-being and satisfaction.Remote work arrangement under the current operating model.How Jobgether WorksWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether?Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Internet Marketplace Platforms

Project DescriptionJoin Hiredbuddy as an entry-level Technical Writer! Create clear documentation for software products, collaborate with engineers, and grow your skills in a remote-first environment. If you love writing and technology, this is your chance to shine.Full DescriptionAbout the RoleHiredbuddy is looking for a motivated and detail-oriented Technical Writer to join our growing documentation team. In this entry-level remote position, you will help create clear, concise, and user-friendly documentation for our software products. You will work closely with engineers, product managers, and customer support to ensure our users have the information they need to succeed.As a Technical Writer, you will be responsible for writing and maintaining user guides, API documentation, release notes, and internal knowledge base articles. You will also assist in improving our documentation processes and tools. This is an excellent opportunity for someone with strong writing skills and a passion for learning new technologies to build a career in technical communication.Key ResponsibilitiesWrite, edit, and maintain documentation for software features, APIs, and workflowsCollaborate with engineers and product managers to understand product functionality and translate complex information into accessible contentUpdate existing documentation to reflect changes and improvementsOrganize content in a logical and easy-to-navigate mannerFollow style guides and adhere to documentation standardsParticipate in documentation reviews and provide constructive feedbackAssist in creating diagrams, screenshots, and other visual aidsHelp maintain our knowledge base and internal wikiLearn and adopt new tools and technologies as neededWhat You'll LearnExposure to modern software development practices and agile workflowsHands-on experience with developer tools like Git, Markdown, and static site generatorsUnderstanding of API documentation and developer experienceBest practices for structuring technical content and improving usabilityCollaboration skills in a cross-functional team environmentAbout HiredbuddyHiredbuddy is a technology company dedicated to simplifying the hiring process for businesses and job seekers alike. Our platform leverages cutting-edge tools to connect talent with opportunities. We value clarity, transparency, and continuous improvement—and our documentation reflects those values. We are committed to fostering an inclusive environment where every team member can thrive.Join us and help shape the way our users understand and engage with our products. If you are enthusiastic about writing and technology, we would love to hear from you!RequirementsBachelor's degree in English, Communications, Technical Writing, Computer Science, or a related field (or equivalent experience)Strong writing and editing skills with impeccable grammar and attention to detailBasic understanding of software concepts and willingness to learn new technologiesFamiliarity with Markdown, HTML, or other markup languages (preferred)Ability to work independently and manage multiple tasks in a remote environmentExcellent communication and collaboration skillsA portfolio or writing samples demonstrating your ability to explain technical topics clearly (school projects, blog posts, or volunteer work are acceptable)Curiosity and a proactive attitude toward learningBenefitsWork remotely from anywhere in the USPaid time off and holidaysFlexible working hoursCollaborative and inclusive team culture Show more Show less Seniority level Entry level Employment type Contract Job function Information Technology, Business Development, and Writing/Editing Industries Artificial Intelligence and IT Services and IT Consulting

About RipplingRippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.About The RoleAs a Technical Writer for Rippling's Platform and Data offerings, you'll create, maintain, and enhance help documentation and training material for our platform and data products. We're looking for a dynamic content creator who can communicate complex concepts clearly and succinctly, and turn those concepts into clear, educational content that resonates with learners.In this role, you’ll be creating documentation for a wide range of audiences with varying degrees of technical aptitude. The ability to communicate complex technical concepts to both HR personas and technical software engineers is an important and must-have skill.What You Will DoCreate user documentation, migration guides, reference material, and tutorials for Rippling platform and Data Cloud offerings. Engage with Product, Engineering, and Customer Experience teams to identify and close knowledge gaps and improve self-service. Incorporate structured content principles for single-sourcing information across locations and audiences, both human and AI. Review, edit, and publish AI-assisted contributor content to meet style guidelines and quality standards. Contribute your product and content expertise to the development of training materials including videos, system diagrams, infographics, and hands-on exercises. Assist in the creation and maintenance of developer-focused content, including API guides and other developer tool guides. Collaborate cross-functionally and participate in team brainstorming sessions to drive content innovation and strategy. Review success metrics across content delivery methods. Evangelize the Help Center; inspire other teams to contribute to our knowledge base as content creators or subject matter experts. What You Will NeedMinimum 3-5 years of experience creating technical product documentation for a complex, data-centric platform or product suite. Must provide documentation samples. Demonstrated experience managing complex projects with various stakeholders in a fast-paced, ambiguous environment. Experience testing product functionality and documentation to ensure technical accuracy in your writing. Proficiency in writing structured content that uses variables and metadata to serve context-sensitive material to unique audiences. Excellent writing and grammatical skills; content is clear, succinct, and logical. Grit; a sustained history of hard work and perseverance. Curiosity; a bias to constantly question, dig deeper, and learn. Customer empathy; an ability to understand the technical and conceptual challenges of users trying to learn a new technology, combined with a passion to empower those individuals with the right documentation and training materials to self-serve and be successful. Collaborative; the ability to work with others, on and off our team, to achieve common goals. Nice to have:Experience using SaaS platforms and tools related to data engineering, data system architectures, data connectors, and data ingestion methods (ELT, ETL). Proficient in SQL and relational database management systems (RDBMS). Experience testing APIs and integration install flows. About The TeamThe Customer Education team is focused on building best-in-class help documentation and on-demand training materials to help our customers and their teams learn how to use every aspect of the Rippling platform and our products to be successful. Whether it's a tutorial, troubleshooting FAQ, training video, or hands-on simulation, the Customer Education team creates a variety of educational materials that drive product adoption and customer success across our products, services, and global audiences.Additional InformationRippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.comRippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.The pay range for this role is:86,400 - 144,000 USD per year(US) Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Location: New York, NY (In-office 4x per week "Grand Central")Company: Kizen, www.kizen.comSenior Technical Writer, Insurance or Financial ServicesAbout UsKizen is a leading AI platform for the future of work, redefining how people and AI seamlessly move and improve as one. Founded on the principle that technology should make work more meaningful, Kizen creates AI systems (AKA assistants) that learn, adapt, and improve over time, just like the people who use them.Today, Kizen powers millions of mission-critical experiences for leading organizations in highly regulated industries like insurance, healthcare, and financial services. Some of the ways we support these teams include: helping insurance agents manage contracting and commissions, enabling healthcare providers to deliver proactive patient care, and empowering financial institutions to classify documents and extract data automatically. We're solving operational problems and helping the world's most complex organizations give their teams the tools they need to do more, grow faster and live better.And this is just the beginning! Kizen is where enterprises get AI that works on day one and is flexible enough to shape it to their own organizations. Our AI-first platform is easy to adopt, scale, and trust making it a destination for developers to build new applications and business teams to customize AI assistants, all in one place.Join us in transforming how industries work, one person, one workflow, one AI assistant at a time!About the RoleKizen is seeking an experienced Senior Technical Writer with a strong background in InsurTech, financial, or insurance operations to create high-quality developer and user-facing documentation for our insurance product suite, including Commissions Copilot, Contracting, and AgentCRM. This is a hands-on individual contributor role focused on execution.You will work directly with Product Owners, Engineers, and Solution Architects to translate complex technical concepts into clear, usable documentation that improves the customer experience.This role is ideal for a writer who thrives in highly technical environments, understands the insurance industry, solutioning and developer workflows, and takes pride in producing precise, structured documentation.Key ResponsibilitiesApply working knowledge of insurance distribution workflows (producer contracting, commissions, hierarchy structures, carrier credentialing) to produce documentation that is accurate, contextually relevant, and useful to insurance-industry end users and developers.Collaborate with the Insurance Product Owner and Solutions team to document vertical-specific features, data models, and integration patterns unique to the insurance space.Write, edit, and maintain developer-facing documentation including:API documentationIntegration guidesPlugin documentationDeveloper tutorials & walkthroughsTechnical workflows & conceptsRelease notesRead, interpret, and validate OpenAPI specifications (.yaml / .json).Partner with engineering teams to document new software features, API endpoints, data models, and error handling.Own documentation quality, clarity, accuracy, and usability.Contribute to documentation architecture, organization, and navigation to support a strong developer experience.Operate within a Docs-as-Code environment using Git-based workflows.Interview subject matter experts and independently gather technical details.Manage documentation projects from intake through publication.Continuously improve documentation based on product changes and developer needs.RequirementsPreferred Insurance Background. You should have an understanding of the insurance industry, including familiarity with concepts such as contracting, commissions management, FMOs/IMOs, carrier relationships, or insurance distribution workflows.Technical Acumen. You need to have strong technical abilities to be able to understand the complexity of our application and solution framework. You should be able to independently create solutions yourself using common integration iPaaS products and API testing tools.Collaboration. You should have excellent collaboration skills, as the whole team works together to deliver functionality. You should strive to encourage and empower your team members as we aim to maintain a healthy work environment where we can achieve success, together. You should be eager to mentor newer members of the team as we grow.Communication. You must offer support and transparency to your team, so you need to be able to provide clear status and expectations. You must effectively communicate progress and dependencies to a variety of stakeholders, and consistently update when things go off track.Required QualificationsAt least 5 years of technical writing experience focused on software or technical platforms.Bachelor's degree in Communication, English, Journalism, or Computer ScienceProven experience documenting InsurTech or insurance-adjacent SaaS products in a regulated industryExperience writing API and developer documentation for SaaS, platform, or enterprise software products.Strong understanding of the OpenAPI Specification.Ability to read and validate .yaml and .json specification files.Proficiency with Docs-as-Code workflows.Hands-on experience with GitHub/GitLab or Gitbooks.Advanced working knowledge of Markdown.Demonstrated understanding of developer experience (DX) principles.Strong information architecture skills with the ability to structure complex documentation.Experience working within Agile product teams.Excellent SME interviewing and cross-functional collaboration skills.Strong project management abilities with a track record of delivering documentation on schedule.Portfolio required — applications without work samples will not be considered.Preferred QualificationsExperience documenting HealthTech or FinTech SaaS products in a regulated industryFamiliarity with AI-driven or ML-powered SaaS products, including comfort documenting agentic workflows, model outputs, or AI-assisted process automation.Familiarity with documentation platforms beyond GitBook.UX/UI Writing experience.Background working in high-growth SaaSWork Location RequirementThis role is based in the New York Tri-State Area and follows a hybrid schedule of four days in the office and one day remote. Candidates must reside in the New York Tri- State area. We are not hiring for this position outside of this market.We're looking for a person who:Has enough insurance or regulated-industry fluency to ask the right questions when documenting complex workflows like agent contracting or commissions hierarchies.Thrives in fast-paced environments and doesn't shy away from a challengeLoves using data to question the norm and drive smarter decisionsHas an entrepreneurial spirit and wants to help build something game-changingGenuinely enjoys helping others succeed — and has the tech chops to back it upIs excited about AI, automation, and being on the frontlines of tech innovationWhy Join Kizen?We're a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you'll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You'll have opportunities for professional development, impact, and career advancement.What We OfferCareer Growth OpportunitiesEngaging Work CultureTop-Tier CompensationEquity PackageHealthcare CoverageProfessional Development StipendsPTO Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.The base salary range for this position is $125,000-$145,000. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.If you're excited about creating impactful experiences and contributing to a fast-paced, people-focused team, we'd love to meet you!OTE - $143,000k- $166,000kCompensation Range$125,000—$166,000 USD Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Technology, Information and Internet

About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.Title: Technical Writer (CBP)Clearance: Active CBP Background Investigation (CBP BI) and EOD strongly preferred. We can begin processing for candidates who do not hold one.Citizenship: U.S. Citizenship requiredLocation: Ashburn, VASalary Range: [Pending]Signing Bonus: $10,000 for candidates with an active CBP BI. Payable after 90 days; standard terms apply.Travel: Rare, as neededThe RoleU.S. Customs and Border Protection runs continuous operations across more than 300 land, air, and sea ports of entry, plus Border Patrol stations and the Air and Marine Operations Center. Documentation in an environment like that is not a filing exercise. When something fails at three in the morning at a site nobody can reach quickly, the person working the problem needs a procedure that is correct, current, and findable. A document that is out of date does more damage than no document at all, because somebody will trust it. You are the person who makes that reliable. You will work with network, cloud, security, and field deployment engineers to turn what they know into documentation people use, and carry the program's required deliverables through federal review. Two things are worth knowing before you apply. The systems will change while you are writing about them, so anything you build has to assume revision rather than completion. And the engineers who hold the knowledge are busy and under change control, which means getting what you need from them is a skill this job depends on more than it depends on prose.What Success Looks LikeObjective 1: In the first 90 days, find out which documents people actually use and which they have quietly stopped trustingYou can name the documents an engineer opens during an incident, and the ones they skip and whyYou have mapped what exists against what the program is required to produceYou have stopped maintaining at least one thing nobody readsObjective 2: By month six, cut the time engineers spend answering the same question twiceQuestions that used to route to one specific person get answered by something findableNew team members reach useful work without booking time with whoever holds the knowledgeA search for a current procedure returns the current version rather than three candidatesEngineers send people to the documentation instead of explaining it again themselvesObjective 3: Get deliverables through review without a rework cycleDocuments required by the contract arrive complete and on scheduleReviewers ask about substance rather than returning things over format and completenessHandling and marking requirements are correct before a document leaves the teamObjective 4: Leave a documentation practice that keeps up with a system that changesUpdating the document is part of making the change rather than something that happens afterward, if anyone remembersContent that has gone stale is visible as stale rather than quietly wrongTemplates and standards exist that other people follow, so quality does not depend on who happened to write itWhat You BringPreferred ExperienceYou have documented technical systems you were not an expert in, and can describe how you got up to speedYou have worked on a federal program and know in practice what handling controlled information requiresYou have built documentation standards that outlasted your own involvementYou have gotten busy engineers to contribute to documentation without having any authority over themYou hold an active CBP BI, a fitness determination at another DHS component, or an active DoD clearance. Any of these shortens your start dateYou work fluently in Markdown, Confluence, SharePoint, and a standard document toolchainA portfolio of documents people actually used tells us more than a certification doesA note on timingWe are staffing this program now. If you already hold an active CBP BI and EOD, your start date is short and a $10,000 signing bonus comes with the role, payable after 90 days under standard terms. We would like to talk this week. If you do not, we can begin processing a CBP BI for you. That takes months rather than weeks, so applying now means joining a pipeline rather than starting immediately. We would rather tell you that up front than have you find out after you apply.Employee BenefitsAgile's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Learning and Development opportunities as well as other optional benefit elections.Our Core Values Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together.  What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

This Is How You WOWOwn and execute the learning, instructional design, and operational documentation strategy for Supply Chain. Create SOPs, work instructions, user guides, job aids, assessments, and e-learning resources for warehouse operations and broader supply chain functions. Establish and maintain a centralized, searchable Supply Chain document library with strict version control, governance, and audit readiness. Directly supervise, coach, and manage the workload of the Operational Documentation & Compliance Specialist. Measure training effectiveness, document compliance, and partner with process owners to support operational change management. It would be WOW if you would bring this in:Bachelor’s degree in Instructional Design, Education, Technical Communication, Supply Chain, or a related field. 5+ years of experience in instructional design, technical documentation, learning strategy, and document control. Experience supporting warehouse operations, logistics, inventory, demand planning, or manufacturing functions. Familiarity with SharePoint, document management systems, LMS tools, SAP, or Körber WMS. Proven leadership capabilities, adult learning expertise, and knowledge of Lean/Six Sigma or controlled document environments. Our Kärcher WOW-packageMedical, Dental, and Vision plan Paid Holidays (11 per year) Flexible PTO for exempt employees; generous PTO for non-exempt employees HSA, FSA and 401K matching plans Paid sick time, as well as short and long term disability insurance Work EnvironmentConditions are that of a normal warehouse environment, which can be extremely hot or cold based on outside weather conditions. Noise levels are consistent with forklift traffic; high noise levels require proper protective equipment[cite: 1, 2]. Protective equipment, including safety glasses and earplugs, are provided. Reimbursement up to $115 is provided for steel-toed, non-slip safety shoes. Physical DemandsWhile performing the duties of this job, the employee is regularly required to sit in front of a computer for many hours a day, stand, walk, reach, and occasionally climb. Standing for 8 hours and frequent walking required. Must frequently lift and/or move up to 50 pounds. Specific vision abilities required include close, distance, color, depth perception, and focus adjustment. This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job These may be added, removed, changed or reassigned as needed to accommodate business requirements Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions We are an Equal Opportunity / Affirmative Action employer – M/F/Disabled/VeteransSo: Wanna WOW with us? Simply upload your resume online and leave your contact information. We look forward to getting to know you!Together towards a clean world. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Industrial Machinery Manufacturing

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

50% onsite requiredWork Schedule: Mon-Friday (normal business hours) Job Description:This individual will be responsible for delivering CMC documentation (dossier and supporting documents)to support the regulatory strategy for the Cell Therapy clinical portfolio from early stage through registrational application.This role requires effective collaboration across technical functions to deliver on timelines for submissions. The position interfaces with experts in Process Development, Analytical Development, Cell Therapy Technical Ops, Quality and Regulatory Sciences. The successful candidate will work effectively in cross-functional project teams to accomplish company goals.Primary Responsibilities:Co-authors/ authors scientific content for CTD Quality sections aligned with regulatory strategy for clinical and life-cycle CMC regulatory submissions and responses to health authority questions based on high quality technical reports.Plan and facilitate submission kick-off for clinical regulatory submissions across CTD pipeline assets.Manage the logistical process and detailed timeline for regulatory submissions.Partner with SMEs across CTDO to identify source documents and align delivery of approved technical documents in accordance to project timelines and aligned with CTD requirements and regulatory strategy.Provide input and scientific oversight for content generation for Module 2.3 and 3.Must possess a thorough understanding of the source documentation requirements needed for regulatory submissions and the correlation to the authoring process.Review and adjudicate comments in collaboration with technical SMEs, facilitate comment resolution, revise draft sections.Ensures content clarity/consistency in messaging across dossier.Facilitate and manage the data verification process.Assist with dossier creation and system compliance for regulatory submissionsCoordinate response authoring, review and data verification to queries from HA for submissions.Track upcoming submissions and ongoing submission progressMaintain submission content tracker for regulatory submissions and work with doc specialist/PM/ Reg CMC to update tracker.Represent Tech Writing and Document management in cross-functional CMC teams as required.Collaborate and coordinate with CMC matrix team leaders to ensure timely submissions.Collaborate with external suppliers as needed for CTD content and review.Support and implement continuous process improvement ideas and initiatives.Train others on procedures, systems access and best practices as appropriate.Mentor and train employees on the document management processWork independently under supervision and collaborate with other teams.Competencies & Experiences:Required Bachelors degree in Biology or related discipline with a minimum of 2 years experienceFamiliarity and understanding of regulatory requirements and guidance pertaining to CMC documentation is preferred; Cell therapy CMC experience required.Familiarity with eCTD structure for regulatory submissions is required; BLA experience is strongly preferred.Outstanding verbal and writing communication skills, strong attention to detail, planning, organizational and negotiating skills, demonstrated ability for timely delivery.Proficiency in commonly used Microsoft Office applications (Word, Excel, SharePoint, PPT) is required.Experience with computer-assisted document preparation tools is preferred along with proficiency in compliance ready standards for final publication.Experience in bio tech/pharma e2eproduct development required. Must be capable of working in a fast-paced changing team environment, prioritizing multiple tasks to meet filing deadlines.Take ownership of the section formatting, language check, connections to other sections / tables.Works independently under supervision and collaborates with other team members from scientific functions, project management, document management in cell therapy.Travel:Occasionally to other local NJ sites for larger team meetings. (2-3 times a year) Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Writing/Editing Industries Pharmaceutical Manufacturing

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.