About Neon OneAt Neon One, we believe that technology is the key to building vibrant communities of generosity. As a leader in nonprofit software since 2004, we create intuitive solutions that help small and mid-sized nonprofits connect with people, build trust, and make good happen every day.Our culture is powered by empathy, innovation, and a shared mission to empower organizations making a difference. We operate with a customer-first mindset, take pride in extraordinary results, and grow together by supporting each other and embracing bold new ideas. If you’re passionate about using your skills to drive real impact and want to thrive in a collaborative, fully remote environment, Neon One is the place for you.About the RoleWe are looking for a forward-thinking Technical Writer to join our team and elevate how our users learn and succeed with Neon One software. In this role, your primary focus will be researching, drafting, and publishing clear, user-centric product support articles. You will collaborate closely with our Instructional Designers to co-develop interactive materials for the Neon One Academy, while actively maintaining and updating existing content as our platform evolves. We need someone who embraces modern tech workflows: you are adept at leveraging AI tools to improve workflow, speed up research, drafting, and editing, and you understand how to structure and write articles that can be easily parsed and read by AI retrieval systems.ResponsibilitiesDraft, edit, and publish comprehensive, user-friendly support articles, release notes, and user guides for Neon One’s software platform.Partner directly with Instructional Designers to co-create, structure, and expand educational courses and learning paths for the Neon One Academy.Translate complex software mechanics, APIs, and workflows into clear, actionable steps tailored for nonprofit professionals.Structure and format content using AI-friendly writing principles (clear hierarchy, structured data, semantically rich headers, and modular documentation optimized for RAG/AI search models).Align technical documentation with video scripts, interactive guides, and visual learning aids to create a cohesive learning journey across the platform.Audit, refresh, and maintain existing support articles and Academy materials as new platform updates, bug fixes, or features are released.Ensure all content adheres to Neon One's brand voice, style guidelines, and accessibility standards.Utilize generative AI tools (e.g., LLMs, AI editing assistants, automated research tools) to streamline documentation workflows, enhance clarity, and accelerate production cycles.Ensure all technical content is structured to be easily ingested, summarized, and surfaced by internal and external AI knowledge agents.Must Haves3+ years of experience in technical writing, product documentation, or technical content creation within a B2B SaaS environment.Demonstrated experience using AI writing and editing tools to increase productivity, analyze content, and automate routine tasks.Understanding of how natural language processing (NLP) and LLM retrieval systems parse text, with the ability to write structured, machine-readable documentation.Experience partnering with Instructional Designers, Learning & Development, or Training teams to align documentation with structured curriculum.Proven ability to work closely with Product Managers, Support Engineers, and UX Designers to gather technical details and distill them for end users.Experience with knowledge base platforms (e.g., Zendesk, Salesforce Knowledge, Intercom) and LMS tools.Nice to HavesBackground in or familiarity with the nonprofit tech ecosystem.Excellent written and verbal communication skills, with a passion for helping non-technical users navigate technology.Why Join Neon One?At Neon One, our values are how we show up every day. We make good happen by putting empathy and passion at the center of our work, using technology to uplift mission-driven organizations. We stand for our customers, act with care and intention in every decision, own the solution, and grow together. We innovate fearlessly, always exploring new ways to support our community and each other.How We HireWe use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews.This opportunity is offered through HighlightTA, the on-demand talent team supporting Neon One’s growth.Connect with us and learn more:Neon One on LinkedInHighlightTA on LinkedIn
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Seniority level
Associate
Employment type
Full-time
Job function
Writing/Editing
Industries
Non-profit Organizations and Software Development
Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.
Grow in Greenville, NC
•
Remote
Linkedin (USA)
Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.
Technical Writer (Mortgage / Fintech)OverviewPhoenixTeam is seeking a Technical Writer with experience in mortgage and fintech platforms to create clear, accurate, and user-friendly documentation for complex financial systems. This role will focus on translating technical concepts, regulatory requirements, and product functionality into accessible content for internal teams, clients, and external stakeholders. The Technical Writer will collaborate with engineering, product, compliance, and business teams to ensure documentation supports operational efficiency, regulatory alignment, and an exceptional user experience.Key FunctionsCreate and maintain technical documentation for mortgage and fintech systems (LOS, POS, servicing platforms)Develop user guides, API documentation, knowledge base articles, and training materialsTranslate complex technical and regulatory concepts into clear, concise contentCollaborate with engineers and product managers to document features and system changesEnsure documentation aligns with regulatory requirements (RESPA, TILA, HMDA, TRID)Maintain documentation standards, templates, and style guidesSupport onboarding and training through structured learning materialsManage documentation lifecycle, versioning, and updatesParticipate in product releases to ensure documentation readinessGather feedback to continuously improve documentation quality and usabilityMinimum Qualifications Education & Experience (must meet one of the following):Bachelor’s degree in English, Communications, Technical Writing, or related field (or equivalent experience) and 3–5+ years of experience in technical writing, preferably in fintech or regulated industries, OR7 years of experience in technical writing, preferably in fintech or regulated industries.Ability to obtain VA Public Trust Clearance.Strong ability to understand and explain complex technical systems.Experience writing API documentation and developer-facing content.Proficient in Microsoft Word and Adobe writing and editing capabilities.Proficient in Confluence and SharePoint documentation and knowledge base systems.Proficient in Markdown editors and Git/GitHub/GitLab for technical tools and version control.Excellent writing, editing, and communication skills.Ability to manage multiple projects and deadlines.Strong attention to detail and accuracy.Ability to simplify complex information for diverse audiencesStrong collaboration with technical and non-technical stakeholdersStructured thinking and content organizationAttention to detail and consistencyAdaptability in fast-paced, regulated environmentsProficiency with Microsoft Suite (Word, Excel, PowerPoint, Outlook).Preferred QualificationsExperience in mortgage, lending, or financial services.Understanding of mortgage lifecycle (origination, underwriting, closing, servicing).Familiarity with MISMO standards and financial data structures.Experience working in Agile/Scrum environments.Knowledge of UX writing principles and content design.Experience with content management systems and documentation platforms.Exposure to compliance and regulatory documentation.Experience creating training content or instructional design.Familiarity with AI tools for content generation and documentation.Experience in digital mortgage transformation initiatives.Knowledge of API-first and microservices architectures.Position DetailsEmployment type: Full-Time, W2Location: 100% Remote (US-based)Hours: 40 hours/week with availability during core business hours of 8am-5pm ETStart date: ASAPEligibility: Must be eligible to obtain a Public Trust clearance
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
IT Services and IT Consulting
Direct message the job poster from Core One
Jeff Bailey
Jeff Bailey
Sr. Technical Recruiter
Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first! We are committed to recruiting, nurturing, and retaining top talent! We offer a competitive total compensation package that sets us apart from our competition. Core One is a team-oriented, dynamic, and growing company that values exceptional performance!Clearance Required: Active TS/SCI with PolygraphSummaryWe are seeking a Senior Technical Writer to develop, manage, and govern high-quality technical documentation across a complex, enterprise technology ecosystem. This role supports front-end, back-end, database, and security teams, ensuring all deliverables meet federal compliance (FedRAMP / RMF), audit readiness, and operational excellence standards.The ideal candidate brings expertise in technical documentation, structured authoring, compliance artifacts (SSP, POA&M), and engineering documentation frameworks, with the ability to translate complex technical concepts into clear, actionable content for diverse stakeholders.Key ResponsibilitiesSupport the development and maintain compliance artifacts: System Security Plans, Security Assessment Reports, and Plan of Action & MilestonesSupport alignment with NIST SP 800-53 / RMF (800-37), FedRAMP Moderate/High baselines, and ICD 503Support ATO lifecycle documentation and audit readinessSupport and ensure the production of high-quality developer-facing materials: API references, Integration guides, and SDK documentationCollaborate with Back-End Developers to ensure accurate and up-to-date API contractsDocument Data dictionaries and metadata, Database schemas and relationships, and Data governance policiesWork with Database Engineers to ensure data lineage, classification, and handling requirements are clearly documentedDevelop and maintain Standard Operating Procedures, change Enablement documentation and incident response runbooks in collaboration with respective Team SME'sAlign documentation with ITIL processes in coordination with Team SME'sEstablish and enforce documentation standards and templates, version control and document lifecycle management and implement structured authoring and reuse strategiesServe as the central documentation liaison across Engineering teams, Security and compliance teams and Product and program leadershipUtilize documentation tools and platforms: Confluence, SharePoint, Git-based documentation (Markdown) and API tools (Swagger/OpenAPI)Support automation of documentation workflows within CI/CD pipelinesSupport the preparation and manage documentation for FedRAMP audits and 3PAO assessments and Internal compliance reviewsEnsure and support documentations are complete, accurate, and traceable and aligned with system configurations and controlsMentor junior writers or contributors, promote a culture of documentation as a critical engineering disciplineContinuously improve documentation quality and usabilityQualifications Active TS/SCI with PolygraphBachelor's degree or higher in Technical Writing, English, IT or related field5+ years relevant experience OR Masters and 3+ years of relevant experience OR PhD and 3+ years relevant experience of technical writing experience in IT or cybersecurity environmentsProven ability to document Complex systems and architectures and APIs and data modelsStrong understanding of Software development lifecycle (SDLC) and Agile methodologiesTools & Technologies: Confluence, SharePoint, Markdown, DITA, Swagger / OpenAPI, Git, Visio, Lucidchart, Jira, Azure DevOpsDesired QualificationsFamiliarity with FedRAMP, NIST RMF, ICD 503Familiarity with DevSecOps environmentsKnowledge of structured authoring frameworks (DITA)Salary Range: $150,000 - $175,000The pay range reflected above is a general guideline for this position and labor category and is not a guarantee of a specific salary or offer. Final compensation is determined based on factors including, but not limited to, relevant experience, education, certifications, security clearance level, contract requirements, geographic location, and internal pay equity, and may reflect market data specific to the awarded contract.Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Defense and Space Manufacturing
Fidelity Partners Services
•
Remote
Linkedin (USA)
FULL TIME ENTRY LEVEL TECNICAL PROPOSAL WRITERABOUT US:Fidelity Partners is a Inc. 5000, USA company that provides medical, technical, logistical, and administrative services to the federal government and commercial Clients across the country. Fidelity offers competitive salaries and benefits packages.Fidelity is currently seeking a Proposal Writer to research, write, and edit persuasive bids, grant applications, or contract requests (RFPs).This flexible role typically requires 40 hours per week, involving close collaboration with corporate team members and subject matter experts to meet strict submission deadlines.Key ResponsibilitiesAnalyze RFPs: Read and dissect requests for proposals, grant guidelines, or tender requirements to identify core criteria and compliance rules. Write and Edit: Draft clear, compliant persuasive text—including executive summaries, technical sections, and past performance overviews—while proofreading for accuracy and tone. Gather Information: Interview proposed candidates and subject matter experts to collect credentials, and other required RFP documentsManage Content: Maintain and update reusable content libraries, templates, and past project databases for efficient future use. Meet Deadlines: Track project milestones and coordinate review cycles to ensure final packages are submitted on time.Qualifications & SkillsWriting and Editing: Exceptional command of English grammar, tone, and persuasive structure.Education: Bachelor's degree in English, Communications, Journalism, or a related field (or equivalent practical experience).Time Management: Strong ability to balance competing priorities and work independently in a flexible or remote environment.Technical Tools: Proficiency in AI platforms, Microsoft Office Suite, Google Workspace, shared platforms and virtual meeting platforms.COMPENSATION AND BENEFITS:Competitive Compensation packageComprehensive benefits including medical, dental and vision options.Outstanding career growth potential.Qualified applicants are encouraged to learn more about us at www.fidelitypartners.org or call us at (210) 822-4005 or Join our TeamFidelity Partners provides equal employment without regard to race, color, religion, sex, national origin, age, disability, or in accordance with applicable federal state, and local laws (EoE).
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Seniority level
Not Applicable
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Business Consulting and Services
Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.
Job DescriptionOn behalf of VetJobs/MilitarySpouseJobs, thank you for your interest. This position is open to Veterans, Transitioning Military, National Guard Members, Military Spouses and Caregivers of War Wounded. To be considered, please click the submit button and follow the instructions.Job Description:Kratos Defense & Security Solutions is an industry-leading provider of advanced defense, security, and technology solutions. With a rich legacy of innovation, Kratos is dedicated to delivering cutting-edge, mission-critical systems and services that enhance national security and safeguard global assets.Essential Job Functions:Job Summary:We are seeking a highly motivated technical writer to join our Kratos Defense & Rocket Support Services Division in Crane, Indiana. In this critical role, you'll partner with subject matter experts (SMEs), engineers, and program managers to transform complex technical information into clear, accurate, and compliant documentation that drives program success. You'll be responsible for developing, organizing, and managing program-specific documentation that meets stringent defense industry standards. Your writing portfolio will span formal program documentation, user manuals, SOPs, training materials, and technical reports-ensuring consistent, high-quality communication across all divisional functionsCore Responsibilities:KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:Document development, tracking, and maintenanceCollaboration And Communication:Collaborate with SMEs and team members to gather information for documentation, translating technical information into user-friendly content for diverse audiencesSupport document coordination including scheduling, tracking feedback, and version controlQuality Assurance:Edit, format, and proofread program-specific documents for clarity, consistency, grammar, and technical accuracyTechnical Skills And Professional Attributes:Strong written and verbal communication skills with ability to write clear, concise, and persuasive contentExcellent attention to detail and organizational skillsProficiency with Microsoft Office Suite, especially Word, Excel, and PowerPointAbility to manage multiple tasks and meet deadlines in a fast-paced environmentStrong interpersonal skills for effective collaboration with team members at all levels of the organizationAbility to handle sensitive and confidential information per government standardsTravel: Up to 10% (support to NSWC Crane, industry teammates, and program reviews)Auto req ID481834BRMinimum Education RequiredHigh School/GEDAdditional Qualifications/ResponsibilitiesEDUCATION AND EXPERIENCE:EducationRequired: Bachelor's degree in English, communications, technical writing, or a related discipline; equivalent experience consideredPreferred: Bachelor's degree in engineering plus a degree in English, journalism, or technical writing, or certification in technical writing.Experience And Clearance:US citizenship requiredActive Department of War (DoW) Secret clearance (or ability to obtain)3-5 years of experience in technical writing or proposal writingFamiliarity with MIL-STD documentation standards and DoW technical publication practicesCity*CraneState*IndianaJob_CategorySecurityJob CodeCyber_Security ITAffiliate SponsorNew Kratos Defense
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Armed Forces
Freedom Technology Solutions Group, LLC
•
Remote
Linkedin (USA)
Freedom Technology Solutions Group is seeking a Junior Technical Writer who will be responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation. Writes and edits technical documentation for all of the project’s hardware and software to include installation, configuration and how-to documentation. Creates code documentation for software; produces implementation guides and end-user guides for capabilities; provides field, data definition, and data flow documentation and formats technical publications from pamphlets, technical drawings, and consultations with technical personnel and other available resources.Requirements:Assist in preparing and maintaining operations documentation, user guides and manuals and technical publicationsUnderstand basic concepts (to include basic grammar concepts), responsible for writing technical copy for various types of documentsGather technical information, prepares written textMaintain a current internal documentation libraryUse multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.Prepare and maintain operations documentation, user guides and manuals and technical publicationsWork with developers to produce quality documentation and training materialsWork on all phases of documentationUnderstand basic concepts and write technical copy for various types of documents for a program/project of similar complexityPrepare reports, responses, and briefings targeted to a wide range of audiencesCoordinate layout and design of documentsQualifications:Two (2) years experience as a TW in programs and contracts of similar scope, type, and complexity is required. Associate’s degree in a technical discipline from an accredited college or university is required. Two (2) years of additional TW experience may be substituted for an Associate’s degree.An active security clearance with polygraph.What’s in It for You?Flexible work environmentA team mentality – work with friendly, like-minded professionalsWork with innovative, cutting edge technologiesEnjoy Extremely Competitive Compensation And BenefitsA work-life balance you can count onOpportunities to grow and advance your career on our dimeThe Benefits You Get with FreedomAmazing benefits including matching 401k, fully paid medical, and moreGenerous paid time off – including paid site closure daysCompetitive salary offeringsPaid training and tuition reimbursementReferral bonusesFully paid life and disabilityAnnual logo wear allowanceCompany sponsored events (game nights, holiday party, summer party, happy hours)Interested in learning more about Freedom and our culture? Contact us today! We’re constantly hosting hiring events in our office and elsewhere, to help you get a sense of what life is like at Freedom before joining the team.As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, age, marital status, disability or veteran statusApplicant Federal & E-Verify PostingsVEVRAA Federal ContractorAccessibility: If you need an accommodation as part of the employment process, please contact Human Resources atPhone: 410-290-9035 Email: recruiting@goftsg.comEqual Opportunity Employer, including disabled and veterans.If you want to view the EEO Law poster, please choose your language: English - Spanish - Arabic - ChineseIf you want to view the EEO Law Supplement poster, please choose your language: English - Spanish - ChineseIf you want to view the Pay Transparency Policy Statement, please click the link: English
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Seniority level
Not Applicable
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Information Technology & Services
Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.
Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.
Thermo Fisher Scientific
•
Remote
Linkedin (USA)
Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.
Freedom Technology Solutions Group, LLC
•
Remote
Linkedin (USA)
Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.
Roof Penetration Housing (RPH) is a dynamic, rapidly expanding leader in the commercial building products industry, trusted by architects, engineers, contractors, and building owners on a wide range of critical projects, from hospitals and data centers to K-12 schools. Our innovative, engineered solutions prevent roof and wall leaks and ensure storm shelters and safe rooms meet code requirements and protect occupants during severe weather events.We nearly doubled revenue in 2025, and we're still accelerating. We're experiencing rapid expansion across both our New Jersey and Texas locations, and we're growing our powerhouse team as we continue setting new benchmarks for performance, safety, and success in commercial construction.But what we're most proud of isn't the growth, it's how we grow: deliberately, together, and without cutting corners. If that sounds like your kind of place, we'd like to meet you. About The RoleRPH is seeking an experienced Senior Technical Writer to develop accurate, clear, and field-ready technical documentation for our commercial building product lines. This position requires more than strong writing skills. The Technical Writer must be able to understand construction products, drawings, assemblies, installation methods, and technical information and translate them into documentation that is both written and highly visual.The role will produce installation manuals, technical data sheets, CSI specifications, submittals, picture cards, quick-reference guides, and other materials used by architects, engineers, contractors, and installers. The ideal candidate will also help RPH expand technical content into video and other visual training formats where appropriate.This position reports to the Director of Marketing and can be based remotely in NJ, MD, PA, NY, CT; however, the role requires regular onsite presence at RPH's Engineering Hub in Hammonton, New Jersey as business needs dictate. Travel is essential to effectively partner with engineers, gain hands-on product knowledge, observe installation practices, and develop best-in-class technical documentation. While remote candidates will be considered, applicants located in or near our New Jersey location are preferred.About YouA portfolio is required with resume submission.You are a detail-oriented technical communicator who understands the construction industry and can turn complex engineering and product information into clear, usable documentation. You are comfortable working directly with engineers, asking questions, reviewing drawings, interacting with physical products, and translating technical information into strong written, visual, and instructional content. You are also highly organized and understand the importance of document accuracy, version control, consistent formatting, and maintaining a well-structured technical document library.Essential FunctionsProduce and maintain technical documentation including:Installation ManualsPicture Cards and Quick-Reference GuidesProduct Data Sheets and Technical Data SheetsCSI Specifications and Guide SpecificationsSubmittal Packages and Cut SheetsBills of MaterialsTechnical Bulletins and Best Practices GuidesTroubleshooting GuidesWarranty and Product Limitation DocumentsApplication Guides and system tie-in diagramsTraining materials and technical videosOther product and technical documentation as requiredAdditional Responsibilities IncludeTranslate engineering drawings, shop drawings, product information, and technical discussions into clear instructions, graphics, and visuals.Develop documentation that balances written instruction with photography, illustrations, diagrams, callouts, and other visual communication.Collaborate closely with Engineering, Marketing, Quality, Product Development, Sales, and other internal teams to ensure technical accuracy.Work directly with engineers and physical products to understand installation methods, product interfaces, limitations, and field applications.Support the development of video-based installation and training content.Maintain consistent terminology, formatting, document numbering, revision history, and version control.Maintain a structured, organized technical document library and ensure current and superseded documents are properly managed.Identify missing or conflicting technical information and work with subject matter experts to resolve it before publication.Core RequirementsMust Have: Minimum 10 years in technical writing and 5 years of experience in the construction industry. Demonstrated technical writing experience within construction, building products, engineering, manufacturing, or another technically complex environment.Strong understanding of construction terminology, drawings, assemblies, and documentation.Strong graphic design and visual communication skills.Experience creating technical manuals, diagrams, illustrations, picture-based instructions, or similar visual documentation.Strong ability to translate complex technical information into clear, structured, field-ready content.Ability to think mechanically and understand how products, components, and building systems interact.Experience with document version control, revision management, and structured document libraries.Exceptional attention to detail and strong organizational skills.Ability to lead cross-functional information gathering and work effectively with engineers and other technical subject matter experts.Ability to travel periodically to RPH's Engineering Hub in Hammonton, New Jersey.Preferred QualificationsKnowledge of commercial roofing, waterproofing, building envelope systems, wall systems, mechanical assemblies, or related building products.Familiarity with CSI MasterFormat, CSI specifications, and construction submittal documentation.Ability to read and interpret architectural, engineering, fabrication, or shop drawings.Understanding of how products interface within roof and wall assemblies and commercial construction sequencing.Basic CAD or Revit literacy.Experience with technical video, instructional video, or visual training content is a plus.DetailsStarting compensation range: $100,000–$125,000 USD per year, based on experience, qualifications, and location.This position may be remote, with regular travel to RPH's Engineering Hub in Hammonton, New Jersey as needed.Typical working hours are 8:00 a.m.– 4:30 p.m. Eastern Time.This position is exempt from overtime as determined by FLSA standards.Travel of up to approximately 15% is expected and may include occasional overnight domestic travel.BenefitsAt RPH, we believe in taking care of our team on and off the job. That's why we offer a comprehensive benefits package that includes:Employer covered premiums for Medical, Dental, and Vision Insurance – 100% covered for employees, so you can focus on your health without the extra cost. 401(k) Retirement Plan & Employer Contribution - RPH contributes a fixed percentage of your pay automatically alongside your contributions to investing in your long term success. Paid Time Off & Holidays – Enjoy a healthy work-life balance with generous PTO and paid holidays. Paid Parental Leave – We know the best teams are built by people with full lives outside of work. Life & Disability Insurance – Coverage to help protect you and your loved ones. RPH is proudly an equal opportunity employer, and we are committed to hiring a diverse workforce. If you have a disability or special need that requires accommodation, please submit the accommodation request. Veterans are encouraged to apply. RPH participates in E-Verify.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Architecture and Planning
Direct message the job poster from Sylvan, Inc.
Andrea Bloom
Andrea Bloom
Human Resources Director Sylvan,Inc
Sylvan, Inc. is a market-leading, trusted automotive services contractor to Fortune 500 companies.The Technical Documentation Specialist Assistant will be responsible for writing and modifying project related technical documentation under the direction of the Technical Documentation Specialist. In addition to the technical writing, this position would also be responsible for data entry/retrieval of part/BOM data into a database, writing Work Orders, Advance Bills of Material (ABM), and assembling drawing sets for release to fabrication. The Technical Documentation Specialist Assistant would work across multiple projects simultaneously supporting the various project teams while reporting to the Technical Documentation Specialist.Job ResponsibilitiesThe list below is meant to be a guide and not all inclusive of the daily responsibilities.Be able to read and understand mechanical detail drawings and technical documentation.Be able to develop spare parts lists from materials ordered on various projects.Be able to utilize CAD or drawing viewers to retrieve parts details information.Be able to write project ABM’s and Work Orders to be sent to purchasing based on direction from the Project Engineer.Be able to collect the required drawings and sub-assembly drawings to send for fabrication based on the ABM’s and Work Orders.Must be able work with multiple project teams to create the required documents in a timely manner.Be able to develop maintenance procedures for various conveyor components and present them in the customer required formats.Be able to develop Failure Mode Effects Analysis documents (FMEA & PFMEA) in the customer required format based on systems drawings and sequence of operation information provided by Project Engineers.Be able to read drawings and enter parts / BOM information into a parts database.Be able to search & retrieve parts / BOM information from a database.Complete tasks within project schedule deadlines including working OT as required to meet dates.Education RequirementsAssociate or bachelor’s degree in mechanical engineering, related technical field or relevant job experience. ExperienceExperience working both independently and in a team environment.Experience working with technical drawings and documents.Strong interpersonal skills with a professional, positive “can-do” attitude.Possess excellent communication skills.Skilled in Microsoft Word, Excel, and PowerPoint.Experience with SQL database systems.Experience with SharePoint and MS Dataverse environments.Experience with MS Power Apps.Ability to effectively prioritize and execute tasks in a timely manner within a high-pressure environment.
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Seniority level
Associate
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Construction and Automation Machinery Manufacturing
TTA (The Training Associates)
•
Remote
Linkedin (USA)
TTA is seeking an experienced Instructional Designer to support the modernization of a Line Technician Apprenticeship Program. The consultant will work within established processes, templates, and existing course structures to update legacy materials, develop new learning assets, and prepare content for deployment in Cornerstone.Technical SMEs have already updated much of the underlying content, so the primary focus will be translating that content into polished eLearning, classroom materials, assessments, job aids, graphics, photography, and video.Key Responsibilities• Develop and update eLearning, classroom materials, assessments, job aids, graphics, and video.• Translate technical SME content into effective learning materials.• Develop eLearning using Articulate Storyline and Rise.• Edit video using Camtasia and support field-based photography/video as needed.• Collaborate directly with technical SMEs, trainers, apprentices, and field employees.• Prepare content for deployment in Cornerstone.• Work within established templates and standards while incorporating stakeholder feedback.Qualifications & SkillsMust-Haves:• Strong instructional design experience and ability to work independently after onboarding.• Strong Articulate 360 skills, including Storyline and Rise.• eLearning development and Camtasia video editing experience.• Ability to translate technical SME content into effective learning.• Experience creating job aids and user documentation.• Strong Microsoft Word and PowerPoint skills.• Comfortable working directly with technical SMEs, trainers, and field employees.• Strong interpersonal skills and ability to build credibility with a practical, field-based trades audience.• Comfortable with iterative/agile development and established templates and processes.• Own computer capable of performing the work.Nice-to-Haves:• Located in or near Madison, Wisconsin.• Utility, energy, electrical, line technician, skilled trades, or apprenticeship-program experience.• Technical/field photography or video experience.• Experience with Cornerstone, SCORM Cloud, Insta360, Adobe Creative Cloud, Canva, ElevenLabs, Snagit, or TechSmith Audiate.Details• Audience: Line technician apprentices and other field/trades employees• Format: Hybrid• Location: Strong preference for someone in or near Madison, Wisconsin who can work onsite approximately once per week• Remote: Remote candidates may be considered if the right local candidate is not identified• Ideal Start: Approximately one week before September 10, 2026• Key Transition Dates: September 10, 11, and 14• Immediate Priority: Complete 300-series apprenticeship content for a November apprentice class• Duration: Initially through the end of 2026• Hours: Approximately 40 hours per week preferred• Next Major Apprentice Milestone: May 2027• Required software licenses can be provided if needed.
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Seniority level
Not Applicable
Employment type
Contract
Job function
Consulting
Industries
Oil and Gas, Utilities, and Electric Power Generation
Overview JOB TITLE: Web Designer & Technical Writer GOVERNMENT AGENCY : DOJ ATR (Antitrust Division) POSITION INFORMATION : Full-Time Position; Government contractor supporting DOJ ATR LOCATION: Fully remote POSITION TIMING: Position requires DOJ clearance; candidate can start once complete (4-6 weeks) BENEFITS: Health, Dental and Vision, 401(k), Flexible Spending Account (FSA), 11 Paid Federal Holidays, PTO, education reimbursementITC Federal, LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security. We leverage the latest technology innovations and proven approaches to better serve the mission and support the DHS, DOJ, and DoW workforce, customers, and programs, regardless of scale or complexity. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.Position OverviewWe are seeking a versatile Web Designer & Technical Writer who combines strong visual design skills with the ability to write, edit, and review technical content. This role will support digital communications by improving clarity, usability, and visual quality across announcements, websites, and other digital assets.The ideal candidate is detail-oriented, comfortable working across design and content, and able to translate complex information into clear, accessible, and engaging materials.ResponsibilitiesRESPONSIBILITIES: Web Designer Responsibilities Design, re-design, code, test, implement, and maintain new web pages and sections of agency Internet and intranet websites. Create prototypes (including graphic design, navigation, and layout options) of new web pages and site areas. Collaborate with content providers (including attorneys, economists, senior management, administrative, and IT support staff) and key web team members on project goals, audiences, schedules, and other aspects of project planning and deliverables. Establish layout, design, formatting and style guidelines for websites. Review and track web metrics and analytics. Research, evaluate, and report on new and emerging developments and trends in web design and web services. Effectively communicate orally and in writing when presenting ideas and recommendations to a wide range of audiences, including senior management staff. Train end users, web staff, and agency trainers, regarding various aspects of agency web services. Ensure that new web pages and sections comply with: Section 508 and 504 requirements for accessibility. Best practices in usability and information architecture. Federal and agency policies and requirements. Implement, code, and test prototypes using technologies such as HTML, CSS, XHTML, dynamic HTML (JavaScript), ASP, JSP, and PHP in a multi-browser, multi-operating system, and multi-device environment. Comply with best practices for “plain writing” when creating, organizing, and editing content. Support and assist web content administrators, quality assurance analysts when requested. Technical Writer Responsibilities Effectively communicate orally and in writing when presenting ideas and recommendations to a wide range of audiences, including technical, non-technical, junior, and senior staff. Prepare and edit technical documentation including: User Manuals, Job Aids, “Help,” What’s New, FAQs, policies, procedures, guidance, and other technical information (in print and web media) as requested. Prepare other written documentation including: organization charts, flow charts, brochures, newsletters, information sheets, and other documentation (in print and web media) as requested. Comply with best practices for “plain writing” when creating, organizing, and editing content. Support and assist government and contract staff including: web content analysts, web software developers, web quality assurance analysts, managers and other web support staff when requested. Prepare multimedia training and guidance tutorials. QualificationsREQUIRED QUALIFICATIONS: Experience with Section 508 / accessibility compliance Familiarity with web analytics and reporting (e.g., Google Analytics or similar tools) Experience designing for government, enterprise, or regulated environments Strong attention to detail and ability to manage multiple tasks Strong collaboration and communication skills Ability to explain design and content decisions clearly to non-technical audiences Comfort working independently in a fast-paced environment Security Clearance Requirements Ability to obtain a US DOJ public trust clearance For the purposes of obtaining a federal security clearance, all applicants must be a US Citizen Work Environment And Physical DemandsThis position is fully remote. The employee will primarily work in a home office environment and must be able to remain in a stationary position for extended periods of time.ITC Federal, LLC is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
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Seniority level
Entry level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
IT Services and IT Consulting
About DripsDrips helps organizations build stronger customer and member relationships through personalized, two-way conversations at scale. We combine AI-powered engagement with strategy, design, and managed execution to help people take meaningful next steps across the customer journey.Our User Experience team turns business goals, user needs, operational realities, and performance insights into clear, useful conversation experiences across channels and use cases.About The RoleWe're hiring a UX Content Strategist to join our User Experience team as a full-ownership strategist, driving UX strategy, content direction, conversation design, and client-facing delivery for complex programs from discovery through launch and optimization.Your primary (but not only) focus will be healthcare, designing member-facing experiences for health plans and healthcare organizations. You'll bring enough healthcare fluency to know the difference between a message that's merely accurate and one that's useful, respectful, motivating, compliant, and appropriate for the moment a member receives it. Payer experience is strongly preferred, but we're open to candidates with other meaningful healthcare experience and a demonstrated ability to learn complex domains quickly.You'll also flex into other verticals when demand requires it. We're looking for a strategist who can take a problem from ambiguity to a clear, defensible, measurable experience — and explain the reasoning behind the work.What You'll DoOwn UX strategy end to endLead discovery and translate client goals, audience needs, operational realities, and program constraints into a coherent UX strategy.Develop conversation designs, scripts, content guides, journey maps, kickoff materials, and optimization recommendations ready for implementation and client review.Make decisions that balance business outcomes, feasibility, brand voice, privacy, legal, and compliance requirements.Own deliverables through review, revision, approval, launch, and post-launch learning, not just the first draft.Design Better ExperiencesTranslate complex clinical, payer, benefit, and program information into plain, empathetic, action-oriented language.Recognize when a healthcare message needs additional validation, escalation, or careful handling of privacy and protected health information.Work confidently with client subject-matter experts and internal partners when requirements are incomplete, conflicting, or evolving.Build reusable patterns, frameworks, and guidance that make high-quality healthcare experiences easier to produce consistently.Partner across the businessServe as a trusted UX partner to Client Success, Solutions Consulting, Implementation, Project Management, Production, Data, and other cross-functional teams.Facilitate or contribute to discovery sessions, kickoffs, conversation design reviews, and optimization discussions.Present your work clearly, explain your rationale, and guide stakeholders toward decisions.Close loops on open questions, surface risks early, and keep work moving without waiting for perfect information.Help improve intake, handoffs, templates, documentation, and operating practices across the UX function.Use evidence to improve outcomesConnect content and journey decisions to measurable outcomes: engagement, completion, click-through, response, transfer, appointment, conversion, satisfaction, or other program-specific metrics.Interpret performance signals and client feedback to recommend changes to message strategy, cadence, sequencing, calls to action, and journey structure.Frame hypotheses and split tests that are practical to implement and useful for learning.Use emerging tools, including AI-assisted workflows, thoughtfully, with human judgment and rigorous review for quality, brand alignment, privacy, and compliance.What We're Looking ForMeaningful professional experience in healthcare, health insurance, health services, digital health, patient or member engagement, or a closely related domain.Strong experience in UX content strategy, content design, or a comparable discipline.Demonstrated ability to own complex work from discovery through delivery: strategy, writing, review, stakeholder alignment, and iteration.Experience turning complex or regulated information into clear, human, action-oriented content.Strong writing and editing judgment across conversational channels such as SMS, IVR, voice, email, web, and surveys.Comfort facilitating meetings and presenting work to clients and internal stakeholders.Ability to work across multiple concurrent programs, prioritize under pressure, and communicate clearly about scope, tradeoffs, timing, and risk.A collaborative approach and a willingness to help improve the system, not just complete individual assignments.Strongly PreferredExperience with health plans, payers, Medicare, Medicaid, quality programs, risk adjustment, HRA or AWV programs, medication adherence, care management, transitions of care, or member engagement.Experience designing for populations with different health literacy, accessibility, language, age, or care needs.Familiarity with healthcare privacy, PHI-sensitive workflows, regulatory review, or client approval processes.Experience with multi-step journeys, branching logic, personalized content, transfer flows, surveys, or conversational AI.Experience using performance data or experimentation to improve content and journey outcomes.Experience creating reusable frameworks, templates, or playbooks that help a team scale.Comfort using AI-assisted tools as a force multiplier while maintaining high standards for human review and accountability.Cover Letter RequirementsTo be considered for this role, you must submit a brief cover letter that explains your interest in the UX Content Strategist role at Drips. In your letter, highlight your relevant experience in content strategy, content design, healthcare, customer or member engagement, or related fields. Additionally, describe your experience collaborating with cross-functional teams. Please include one example that illustrates your approach to solving a complex content or experience challenge.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Software Development
Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.
Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.