Remote Technical Writing & Docs Roles

Direct message the job poster from Log-On Software Gal Biton Gal Biton Head of Marketing Technical Writer | Leading Defense Organization | Shfela AreaA leading defense organization in the Shfela Area is looking for an experienced Technical Writer to join an advanced technology project involving observation and surveillance systems for an international customer.The role involves creating technical documentation for complex, multidisciplinary systems, while working closely with engineering and technical teams.What You'll Do:Writing technical documentation for complex systems.Creating operation manuals and user guides.Developing training presentations and instructional materials.Documenting radar systems, sensors, and related technologies.Translating complex technical information into clear, accurate, and user-friendly documentation.Collaborating with engineers and technical professionals to gather and understand technical information.What We're Looking For3+ years of experience in technical writing – required.Experience writing operation manuals and user guides.Strong ability to work with engineering teams and technical stakeholders.Experience in the defense industry – a significant advantage.Valid security clearance – a significant advantage.📍 Petah Tikva | Full-time Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Writing/Editing and Engineering Industries Software Development

Skills : Microservices, Node, DocumentDB, Java, React, AI UsageA day in the life of an Infosys Equinox employee: As part of the Infosys Equinox team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. Area of Responsibility: Technology owner of the delivery. Review and discuss business requirements with the concerned stakeholders. Actively participate in the Requirement analysis and grooming activity. Provide feedback/suggestion on the requirements so that it gets simplified but at the same time ensure the team understands the requirements clearly. Estimate the effort involved for building a software using industry standard models. Architect, design and deliver enterprise grade, high performing, cost-effective and secured software solutions to address business problems. Ensure effective Design and Documentation in line with Architecture requirements. Collaborate with the Project Manager to develop sound technical requirements that clearly outlines the tasks required to accomplished. Own the delivery from a technology perspective which includes educating and updating the Development Standards, Best Practices and processes. Review code written by team members and ensure the developed code adheres to design and organization standards/processes including performance and security. Define/review and own the non-functional requirements delivery i.e., performance and security adherence of the software. Collaborate with various internal and external teams to ensure smooth delivery of the software. Mentor the development team on technical/ design queries or issues to ensure they meet their day's objectives. Contribute to the technology innovation space across the organization. Competencies Good analytical ability and problem solving skills. Highly proficient in coding standards & best practices and code quality. Good understanding of the functional capabilities of the platform. Highly proficient in Design principles and Design Patterns including Microservices Architecture style. Expertise in tool/ frameworks/ components selection processes to improve the architecture. Decision Making Skills. Agile methodologies, processes and rituals. Highly proficient in defining and implementation Proof Of Concept (POC) as needed. Quick learner to skill up on the required technologies, process and tools. Full Stack Architect. Good Communication skills - both oral and written. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries IT Services and IT Consulting

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Documentation Engineer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Lead UX Writer / Technical WriterWe are looking for a Lead UX Writer / Technical Writer with 9+ years of experience in software and technical documentation.Key ResponsibilitiesCreate and maintain high-quality technical, software, and UX documentation.Develop API documentation, user manuals, configuration guides, troubleshooting guides, release notes, and system documentation.Work closely with Engineering, Product, UX, Architecture, and QA teams to gather and validate technical information.Ensure documentation follows consistent style, formatting, terminology, and quality standards.Lead documentation initiatives and mentor junior technical writers.Required Skills9+ years in UX Writing / Technical Writing / Software Documentation.Strong experience with DITA, XML, HTML, Confluence, and MSTP.Experience with MadCap Flare and/or Markdown.Strong API Documentation experience.Experience documenting software applications, APIs, system architecture, configurations, and integrations.Excellent communication, editing, and stakeholder-management skills.Understanding of SDLC and Agile methodologies.Must Have: 9+ years | UX Writing | Technical Writing | DITA | XML | Confluence | HTML | MSTP | MadCap Flare/Markdown | API Documentation. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Writing/Editing Industries IT Services and IT Consulting

Active Opportunity Track: This position maps directly to the Documentation Engineer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Job OverviewDevelop product manuals, how-to guides, website help sections, journal articles, and other content that distills technical information with ease and clarity. Write technical materials, such as equipment manuals, appendices, or operating and maintenance instructions. May assist in layout work.Essential Functions Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology. Maintain records and files of work and revisions. Edit, standardize, or make changes to material prepared by other writers or establishment personnel. Select photographs, drawings, sketches, diagrams, and charts to illustrate material. Interview production and engineering personnel and read journals and other material to become familiar with product technologies and production methods. Develop or maintain online help documentation. Assist in laying out material for publication. Study drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail. Arrange for typing, duplication, and distribution of material. Observe production, developmental, and experimental activities to determine operating procedure and detail. Analyze developments in specific field to determine need for revisions in previously published materials and development of new material. Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding.Qualifications Bachelor's Degree PrefIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.comIQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Hospitals and Health Care

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Job DescriptionIn This Role, Your Responsibilities Will Be: Regularly attend and participate in project conference calls for product developments to ensure specialized topics are appropriately addressed Analyze information required for the development or update of policy, procedure, and form documentation Determine the needs of those who use our technical documentation Develop, write, and support end-user documentation that includes high-level technical content, reference material, and detailed, task-specific work instructions Write or revise supporting content for new and existing products Write end-user documentation for a multi-disciplined and multi-cultural audience, including process control operators, control systems maintenance and design engineers, configuration engineers, and others Work in DITA CMS to write new documentation and maintain existing documentation. Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables Maintain a library of application documentation, cataloging it for internal and/or external use Follow the standard processes outlined by Emerson for writing style, format, and content Explore complex technical products and provide technically accurate and audience-focused documents for new and existing functionality in software and hardware Be responsible for driving the review and approval of technical content within the document management system Who You Are: Cross-functional teammate Detail-oriented, organized, flexible, and proactive team player Should be able to take decisions, in the absence of complete information Determined to achieve your goals, despite facing obstacles Comfortable working in an Agile development environment Willing to accept feedback and implement changes quickly and with a positive attitude Open to change and continue to learn and experience new opportunities For This Role, You Will Need: Bachelor’s degree and 5+ years of relevant experience or a master’s degree and 3+ year of relevant experience Exceptional English writing and verbal communication skills and experience in writing technical documents Ability to develop product understanding by working closely with product developers in an Agile development environment Ability to design and organize document structure Interest in hands-on installation, configuration and use of the software to further develop product understanding Understanding of accepted technical writing style conventions Ability to work collaboratively as part of a team Self-motivated and able to work independently Ability to simultaneously handle multiple projects and monitor their progress with minimal supervision Excellent time management skills and ability to meet deadlines Strong research skills Preferred Qualifications That Set You Apart: Experience with modular documentation (for example, DITA XML) and DITA component content management systems Experience working with large Microsoft Word documents and Adobe Suits. Desire to seek continuous improvements and innovation Experience in using Microsoft Excel, PowerPoint Demonstrated internships in technical writing/information development Knowledge of Industrial Controls (for Example DCS or PLCs) Our Culture & Commitment to You:At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results. We recognize the importance of employee well-being. We prioritize providing competitive benefits plans, a variety of medical insurance plans, an Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation, and holiday leave.About UsWHY EMERSONOur Commitment to Our PeopleAt Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.Accessibility Assistance or AccommodationIf you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .About EmersonEmerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!No calls or agencies please. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Automation Machinery Manufacturing

Who We AreApplied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.What We OfferLocation:Chennai,INDYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.DescriptionApplied Materials, Inc., is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality.Our team is searching for an experienced and self-motivated Technical Writer who excels at analyzing complex information and translating it into clear written and visual instructions for our customers. Our geographically distributed product team develops products for semiconductor fabrication and assembly, test, and packaging industries. These products help customers automate, monitor, and optimize factory operations.What you’ll be doingAs a Technical Writer on our team, you’ll be responsible for:Reviewing and contributing to software design specifications that describe product enhancements and changes. Collaborating closely with software engineers, product managers, customer support, and quality assurance teams to gather product information. Installing and using software both locally and in virtual machine environments to explore and document software features. Creating diagrams and screenshots to help users understand software architecture and features. Authoring online Help, release notes, and installation instructions with clear overviews and easy-to-follow procedures. Ensuring technically accurate, high-quality product documentation that meets requirements and is delivered on time. Using AI tools to enhance your workflow, drive productivity, and solve technical problems. What we’re looking forKey requirements for this position include:Bachelor’s degree in Computer Science, English, Technical Communication, or a related discipline. 3+ years writing experience, preferably in the software industry. Excellent written and verbal communication skills, with the ability to adapt your writing to conform to a corporate style guide. Adept at interviewing subject matter experts to gather the information needed to generate best-in-class content. Close attention to detail and strong multitasking abilities. General knowledge of software systems and a desire to understand software features. Ability to work both independently and collaboratively as part of a distributed team. What will give you an edgeAdditional skills that would make you stand out for this position include:Experience with a programming or scripting language (such as C#, PowerShell, or Python). Experience documenting complex product suites. Familiarity with the Microsoft Writing Style Guide. Experience working in an agile environment and using Jira for ticket progress tracking. Experience with the MadCap Flare Help authoring tool. Familiarity with UNIX or command-line applications. Experience with version control systems (such as Git). Experience with AI tools such as Copilot or Claude. Join our team and contribute to the success of our industry-leading software solutions. Apply now!Additional InformationTime Type:Full timeEmployee Type:Assignee / RegularTravel:Yes, 10% of the TimeRelocation Eligible:YesApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Appliances, Electrical, and Electronics Manufacturing, Nanotechnology Research, and Semiconductor Manufacturing

Direct message the job poster from Hyland Sriranjani Gopikrishnan Sriranjani Gopikrishnan Talent Acquisition Specialist | Hyland Hyderabad | Building the Future of Intelligent Content Management Technical Writer 2Experience: 3 - 6 Years📍 Location: Hyderabad, India | Hybrid – 3 Days in the OfficeAbout the RoleThe Technical Writer creates and maintains software documentation for Hyland's products, ensuring that all content is well written, accurate, and clearly reflects the behavior of the software. This role partners closely with R&D, product, and editorial teams to deliver high-quality documentation that supports both internal and external audiences.This is a role for someone who combines strong writing skills with genuine technical curiosity — someone who takes pride in clarity, accuracy, and producing documentation that makes complex software approachable and easy to understand.Your Role Responsibilities? Here's What You'll Do.Research, build, and maintain knowledge about products, services, technology, and concepts to create accurate, well-structured documentation for new and moderately complex software products.Update and edit existing product documentation to reflect software changes, ensuring all content conforms to established quality standards for structure, content, and style before submission to the editorial team.Meet with subject matter experts, attend relevant meetings, and collaborate with R&D colleagues to verify that documentation accurately reflects software behavior and product functionality.Ensure software is functioning as expected; escalate identified bugs, software design issues, and usability concerns to the appropriate R&D stakeholders and drive issues toward timely resolution.Actively participate in discussions regarding product direction and design; proactively seek information about product development to anticipate and prepare for upcoming software changes.Identify and troubleshoot issues within the authoring environment; use experience to make informed, quality-focused decisions — with minimal guidance — that improve the layout, accuracy, and overall functionality of assigned documentation.Role EssentialsBachelor's degree, preferably in English or Technical Communication, with demonstrated working experience writing concise, grammatically correct, and well-structured technical documentation for software products.Working experience with desktop authoring and publishing tools, with a proven ability to quickly learn and adapt to additional tools required for the role; strong technical aptitude and a dedication to producing high-quality, accurate documentation.Strong editing skills and exceptional attention to detail, with a commitment to quality and consistency across all documentation — including adherence to established standards for structure, content, and style.Good interpersonal and collaboration skills, with a history of building productive working relationships with subject matter experts, R&D colleagues, and cross-functional teams to ensure documentation accuracy and completeness.Good oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact; strong decision-making skills with the ability to make informed, independent judgments that improve documentation quality.What We'd Like to SeeStrong ability to install, use, configure, and troubleshoot software, with experience identifying and resolving issues within authoring environments — independently or with minimal guidance from documentation leadership.Experience actively contributing to product direction and design discussions, with the ability to proactively anticipate upcoming software changes and prepare documentation ahead of release cycles.Demonstrated ability to perform advanced technical writing tasks, including contributing to documentation process improvements and taking on complex assignments as determined in collaboration with documentation team management.Experience escalating and driving resolution of software bugs, design issues, and usability concerns to the appropriate R&D stakeholders, with a proactive and solutions-oriented approach to product quality.Familiarity with Agile or iterative software development environments, with the ability to manage multiple documentation projects simultaneously, adapt to shifting priorities, and deliver high-quality content within defined timelines.About HylandHyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.© Hyland. All rights reserved.Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.#HylandLifeSince 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.Equal Opportunity StatementHyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Information Technology, Engineering, and Writing/Editing Industries IT Services and IT Consulting and Information Services

Direct message the job poster from 60 Degrees Julz McCrae Julz McCrae Tech Talent Partner at 60 Degrees THE OPPORTUNITY THAT AWAITS YOUOur client is a growing technology business that develops innovative, cloud-based software solutions for the insurance industry. Operating across multiple markets, they are recognised for delivering technology that enables organisations to improve efficiency, reduce operational complexity, and enhance customer experiences.As a Technical Writer, you will play a critical role in transforming complex technical information into clear, engaging, and user-friendly documentation. Working closely with Product, Development, Training, Sales, and Marketing teams, you will help ensure that internal and external stakeholders have access to accurate, high-quality product information and support materials.This is an exciting opportunity to join a collaborative and innovative environment where your work will directly contribute to the successful adoption and understanding of sophisticated software products used across multiple markets.YOUR KEY RESPONSIBILITIESAs the Technical Writer, you will be responsible for creating, maintaining, and improving technical documentation across the product ecosystem.Key responsibilities include:Developing clear, concise, and audience-appropriate technical documentation for software products.Collaborating with Product, Development, Training, Sales, and Marketing stakeholders to gather and validate information.Researching, structuring, and creating technical product documents, manuals, process guides, and operational documentation.Translating complex technical concepts into easy-to-understand content for technical and non-technical audiences.Creating user-focused product documentation that explains features, functionality, configurations, and associated business benefits.Developing configuration support documentation and technical manuals.Reviewing and refining existing documentation to ensure consistency, accuracy, and quality.Producing supporting visual content, including workflows, process maps, and diagrams.Building and maintaining a strong understanding of the organisation's products and documentation standards.OUR REQUIRED EXPERTISEEssential Experience & QualificationsPrevious experience as a Technical Writer or in a similar role within a software development environment.Proven experience creating technical documentation for software products.Ability to provide a portfolio showcasing Technical Writing work.Experience reviewing, editing, and enhancing existing technical documentation.Experience using documentation platforms such as Confluence, Notion, or similar.Experience using diagramming tools such as Visio, Lucidchart, draw.io, or equivalent.Good understanding of the Software Development Life Cycle (SDLC) and software development principles.Strong proficiency in Microsoft Office.Essential Skills & CompetenciesExcellent written communication, editing, and research skills.Strong stakeholder engagement and interpersonal abilities.Exceptional attention to detail and commitment to producing high-quality work.Strong analytical and problem-solving skills.Ability to quickly understand complex technical concepts and communicate them effectively to different audiences.Experience creating documentation that incorporates text, diagrams, workflows, and visual elements.Highly organised, adaptable, and resilient.Ability to manage multiple priorities and deliver work to deadline.YOUR REWARDR600 000 to R660 000 per annum, inclusive of pension fund and group life cover.Hybrid working model with 2 days per week in the Stellenbosch office.Opportunity to work within an innovative Insurtech software business, with ongoing professional growth and development opportunities.For more roles, please have a look at our website (www.60degrees.com) or follow us on LinkedIn (https://www.linkedin.com/company/10287263/) Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Software Development and Insurance

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.About The RoleAs the Founding Conversational Designer for EMEA, you will play a pivotal role in shaping how Cresta delivers conversational AI solutions across the region. You’ll lead the design and deployment of best-in-class AI conversation models that power real-time coaching and assistance for contact center agents, as well as virtual agents across voice and chat experiences.This is a highly strategic, customer-facing role that combines conversational design expertise with strong project ownership and regional influence. As one of the first hires focused on Conversation Design in EMEA, you will help establish delivery best practices, scale customer impact, and serve as a key partner in expanding Cresta’s presence across international markets.You will manage complex AI delivery engagements from initial discovery through deployment and optimization, ensuring projects stay on track, stakeholders remain aligned, and outcomes drive measurable business value.You’ll collaborate closely with cross-functional teams across Machine Learning, Data Science, Engineering, Product, Project Management, and Customer Success, while acting as a trusted advisor to customers throughout implementation. You’ll also help customers design, build, and maintain their own models using Cresta Opera, our proprietary self-service platform.ResponsibilitiesOwn end-to-end AI delivery projects across EMEA, including discovery, requirements gathering, solution design, build, deployment, QA, and post-launch optimizationServe as a founding regional expert in conversational design, helping shape scalable delivery frameworks and best practices for international customersManage multiple concurrent customer implementations while balancing timelines, priorities, and stakeholder expectationsPartner cross-functionally to define scope, track milestones, mitigate risks, and ensure successful executionTranslate customer business objectives into scalable conversational AI solutions across sales, retention, collections, and customer service use casesDrive alignment with customer stakeholders through regular working sessions, solution reviews, and executive-level presentationsLead model maintenance and performance tuning efforts to ensure ongoing quality and measurable impactDeliver Cresta’s Opera Enablement Program to key stakeholders, empowering customers to independently design, build, and QA their own AI modelsDesign and develop virtual agent solutions using flow-based, prompt-based, and hybrid architecturesContribute to internal documentation, implementation standards, and repeatable delivery methodologies as Cresta scales globallyPartner closely with teams in North America while helping establish regional expertise and customer success across EMEAQualifications We ValueStrong written and verbal communication skills, with the ability to influence both technical and business stakeholdersDemonstrated project management experience, including managing multiple complex workstreams simultaneouslyProven ability to independently own deliverables, timelines, and cross-functional coordination in a fast-paced environment2+ years of experience in conversational design, conversational AI, bot development, or related fieldsExperience presenting complex solutions to enterprise customer stakeholders, including executive audiencesExperience working directly with enterprise customers in implementation, consulting, or delivery rolesExperience operating in global or international customer environments preferredFluency in a second language strongly preferredBackground in Linguistics preferredExperience with prompt engineering preferredExperience with Dialogflow CX preferredPerks & BenefitsWe offer a comprehensive and people-first benefits package to support you at work and in life:Comprehensive medical, dental, and vision coverage with plans to fit you and your familyPaid parental leave for all new parents welcoming a new childRemote work setup budget to help you create a productive home officeMonthly wellness and communication stipend to keep you connected and balanced20 days of vacation time to promote a healthy work-life blendCompensation At CrestaCresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.Total compensation includes Base + Bonus + Equity, along with a comprehensive benefits package for you and your family.We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Software Development

🚀 We're Hiring: Content StrategistAre you passionate about building content strategies that drive exceptional digital experiences? We are seeking an experienced Content Strategist to lead content planning, governance, organization, and prioritization for a large-scale B2B digital portal initiative.In this role, you will collaborate with marketing, brand, sales, product, and technology teams to ensure content is strategically aligned, organized, and ready to support business goals and customer needs.What You'll DoDevelop and execute a comprehensive content strategy aligned with business objectives, user experience goals, brand standards, and promotional initiatives.Partner with stakeholders to identify required content assets, product information, campaign materials, merchandising content, and supporting resources.Conduct content audits, inventories, and gap analyses to assess existing content and identify missing assets.Define content taxonomy, metadata frameworks, naming conventions, and organizational structures to improve content discoverability and reuse.Create content requirements, briefs, and prioritization guidance for content creators and contributors.Establish content governance processes covering quality standards, brand consistency, approval workflows, version control, and publishing readiness.Build and maintain content roadmaps, tracking dependencies, owners, timelines, and delivery status.Identify and mitigate content-related risks, duplication, outdated information, and launch readiness concerns.Collaborate cross-functionally to support customer journeys, product discovery, promotions, merchandising, and conversion objectives.Recommend long-term content maintenance strategies, ownership models, refresh cycles, and performance measurement approaches.What We're Looking For10+ years of experience in content strategy, digital marketing, ecommerce, B2B marketing, content operations, or related fields.Experience supporting ecommerce platforms, B2B portals, customer portals, distributor portals, or digital product catalogs.Strong expertise in content audits, content mapping, editorial planning, content governance, and content lifecycle management.Proven ability to organize complex content ecosystems, including product information, digital assets, promotional content, and brand materials.Strong stakeholder management skills with experience working across marketing, sales, product, and technology teams.Excellent written communication, presentation, and documentation skills.Experience translating business requirements into actionable content plans and production briefs.Familiarity with content management systems (CMS), digital asset management (DAM) platforms, product information management (PIM) systems, and ecommerce technologies is preferred.Exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment. Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Information Technology Industries Technology, Information and Media

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for UK. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

We’re looking for passionate, detail-oriented Diagnostic Technical Authors with experience in agricultural and/or plant machinery to join our growing team in Warwick.In this role, you’ll create and maintain high-quality digital technical publications, including workshop and diagnostic manuals, helping technicians understand, diagnose and repair complex machinery effectively.Main ResponsibilitiesCreate clear workshop and diagnostic procedures, including step-by-step pinpoint test routines and symptom charts.Gather, interpret and consolidate technical and engineering information.Transform complex systems and technical specifications into structured, easy-to-understand content.Produce service documentation using information supplied by engineering teams.Work with key internal teams and customer stakeholders to obtain and validate technical information.Use structured authoring tools, content management systems and established authoring guidelines.Interpret and utilise CAD data and other technical software.Create clear and concise briefs for Technical Illustrators.Proofread and quality-check technical documentation to ensure accuracy, consistency and compliance with required standards.Contribute to the ongoing improvement of authoring processes, tools and working methods.What We’re Looking ForExperience or a strong technical background in agricultural and/or plant machinery.Excellent written and spoken English, with the ability to communicate complex technical information clearly.A good understanding of vehicle or machinery diagnostic systems and communication networks such as CAN, LIN and MOST.Strong technical aptitude and the ability to quickly understand complex systems.A genuine interest in emerging technology, particularly AI, coding and scripting, and how these can enhance technical authoring.Strong research skills and the ability to identify and interpret the information needed to complete a task.Experience working with content management and/or structured authoring systems.An understanding of how to adapt technical content for different audiences and levels of expertise.Strong communication and stakeholder-management skills, including the ability to influence and persuade.Excellent organisation skills, with the ability to manage competing priorities and deliver to tight deadlines.A keen eye for detail and strong proofreading skills.A proactive approach to identifying opportunities for improvement and proposing practical solutions.A collaborative, thorough and self-motivated approach to work.Hours & Location40 hours per weekWarwick - flexible hybrid workingWhat We OfferEnhanced leave policies, including sickness and parental leaveRefer-a-friend schemeInternal employee recognition and award schemesWellness contributionMedical cash planEmployee discount portalWhy Aleido?At Aleido, we believe in open collaboration, meaningful relationships and finding possibilities in everyday challenges.You’ll be joining a people-focused, collaborative and forward-thinking environment where your expertise and perspective are valued. You’ll also have the opportunity to work with evolving technologies and help shape how complex technical information is created and delivered. Show more Show less Seniority level Entry level Employment type Internship Job function Marketing, Public Relations, and Writing/Editing Industries Technology, Information and Internet