DITA & Structured Authoring Jobs

📍 Montrouge (92) & La Boétie (8e) – Campus Crédit Agricole | 📅 Poste à pouvoir dès maintenantRejoignez l'IFCAM !L'IFCAM, l'Université du groupe Crédit Agricole, accompagne chaque année des milliers de collaborateurs dans le développement de leurs compétences. Rejoindre l'IFCAM, c'est intégrer un acteur majeur de la formation professionnelle au sein d'un groupe reconnu, dans un environnement dynamique, innovant et humain.Au sein de la Direction Offre Pédagogique, vous rejoignez une équipe du pôle Soft Skills.Nous recherchons un(e) Ingénieur Pédagogique en CDI.Vos missionsDans le cadre de vos fonctions, vous serez notamment amené(e) à :Réaliser une assistance à maîtrise d’ouvrage et pilotage de projets de formation complexesRéaliser le cadrage et l'analyse des besoins des publics concernés auprès de nos clients et adhérentsConcevoir des architectures de dispositifs de formation dans le respect des principes pédagogiques et définir les conditions de mise en œuvreRédiger des réponses pédagogiques, des appels d'offre et des cahiers des chargesSoutenir et argumenter les propositions face aux commanditairesSélectionner des prestataires (compétences, coût)Assurer la gestion de projets transverses : organiser, planifier, anticiper, assurer le suivi financier, assurer le suivi de la conception et de la productionArchitecturer et Evaluer les dispositifs pédagogiquesConcevoir des livrables (synopsis, storyboard d’e learning, formations présentielles…)Autres activitésParticiper au process de formation (voire de certification) des partenaires pédagogiquesExercer une veille pédagogique permettant d’innover en termes de démarches, de modalités et d’outilsAnimer des formations de collaborateurs et de formateurs, en interne et en externe IFCAMCapitaliser et partager les retours d'expériences pour contribuer à l'enrichissement de tous : participation à des événements internes ou externes (rencontres de la formation, showroom, conférences, …), contribution à l'animation de blogs, …Votre profilVous êtes titulaire d'un diplôme Bac + 5.Une expérience confirmée dans le domaine.Vous vous reconnaissez dans les qualités suivantes :Vous maîtrisez les principes de l'ingénierie pédagogique et les méthodes d'apprentissageVous avez une bonne connaissance de la technologie de formation et des outilsVous êtes à l'aise avec le Pack Office (Word, PPT, EXCEL...)Vous savez piloter des projets, coordonner plusieurs parties prenantes en autonomieVous appréciez le travail en équipeUne connaissance de l'environnement de la formation professionnelle ou du secteur bancaire serait un véritable atoutPourquoi nous rejoindre ? 💚A l'IFCAM, nous sommes convaincus que la réussite repose avant tout sur les femmes et les hommes qui composent nos équipes.Vous profiterez également :✨ D'un cadre de travail agréable sur le Campus Crédit Agricole de Montrouge.✨ D'un environnement qui encourage l'entraide, l'autonomie et la montée en compétences.✨De missions variées, responsabilisantes et porteuses de sens.Vos avantages🍽️ Restaurant d'entreprise💚 Mutuelle prise en charge à 100 %🎁 CSE💰 Intéressement (selon les conditions en vigueur)🚆 Prise en charge des transportsRejoignez l'IFCAM en postulant dès maintenant. Show more Show less Seniority level Associate Employment type Full-time Job function Training Industries Professional Training and Coaching

ATRIBUIÇÕES: Desenvolver, redigir e diagramar a documentação do produto, incluindo manuais de operação, guias rápidos, notas de aplicação e especificações técnicas; Elaborar etiquetas de produtos, contendo informações técnicas, esquemas de ligação, informações de segurança, identificação e códigos de barras, assegurando a conformidade com normas técnicas aplicáveis; Elaborar e editar ilustrações técnicas, como: diagramas, fluxogramas, screens hots e imagens para simplificar informações complexa…

Desenvolver, redigir e diagramar a documentação do produto, incluindo manuais de operação, guias rápidos, notas de aplicação e especificações técnicas; Elaborar etiquetas de produtos, contendo informações técnicas, esquemas de ligação, informações de segurança, identificação e códigos de barras, assegurando a conformidade com normas técnicas aplicáveis; Elaborar e editar ilustrações técnicas, como: diagramas, fluxogramas, screens hots e imagens para simplificar informações complexas e enriquece…

Sobre nós O banQi é a conta digital dos brasileiros, grátis e para todos! Acreditamos que dinheiro é independência, liberdade e tranquilidade para correr atrás dos sonhos. Sabemos que o país é campeão de desigualdade e, quando pensamos no sistema financeiro, isso não é diferente, são quase 50M de pessoas excluídas e que não contam com os bancos tradicionais para tocar suas vidas e realizar seus sonhos. A gente vai mudar isso Aqui, você vai ajudar a acelerar essa inclusão e nos apoiará, para faz…

Vem ser Ituber & vem fazer Itaú_ O Itaú é a marca mais valiosa do Brasil, a melhor empresa para trabalhar segundo o Great Place to Work e o maior banco da América Latina. Nós impactamos diariamente mais de 60 milhões de clientes em 18 países. Somos feitos de pessoas e acreditamos que ter um quadro com pluralidade de origens, culturas, crenças, experiências, raças, deficiências, gêneros, orientações afetivo-sexuais e gerações ampliam as perspectivas e contribuem para um clima de respeito e valor…

Descrizione azienda: Da più di 20 anni STAR7 è un punto di riferimento, per i propri clienti, nel mondo dell’informazione di prodotto. Dal supporto all’ingegneria di prodotto e di processo, alla creazione e gestione di contenuti tecnici e di marketing, alla traduzione, alla stampa, all’esperienza virtuale: con i propri servizi, STAR7 è in grado di affiancare l’attività industriale dei clienti lungo tutto il ciclo di vita del prodotto, dalla fase di progettazione al post vendita. Da sempre il se…

Descrizione azienda: Da più di 20 anni STAR7 è un punto di riferimento, per i propri clienti, nel mondo dell’informazione di prodotto. Dal supporto all’ingegneria di prodotto e di processo, alla creazione e gestione di contenuti tecnici e di marketing, alla traduzione, alla stampa, all’esperienza virtuale: con i propri servizi, STAR7 è in grado di affiancare l’attività industriale dei clienti lungo tutto il ciclo di vita del prodotto, dalla fase di progettazione al post vendita. Da sempre il se…

Da più di 20 anni STAR7 è un punto di riferimento, per i propri clienti, nel mondo dell’informazione di prodotto. Dal supporto all’ingegneria di prodotto e di processo, alla creazione e gestione di contenuti tecnici e di marketing, alla traduzione, alla stampa, all’esperienza virtuale: con i propri servizi, STAR7 è in grado di affiancare l’attività industriale dei clienti lungo tutto il ciclo di vita del prodotto, dalla fase di progettazione al post vendita. Da sempre il segno distintivo di STA…

OverviewLMI is seeking an experienced Curriculum Writer/Editor (Technical Writer) to support the Department of Veterans Affairs (VA) enterprise contact center technology training initiative. This is a remote position supporting the development, refinement, standardization, and maintenance of training content across contact center learning paths, including Agent, Supervisor, Workforce Engagement Management (WEM), Quality Management (QM), Knowledge Management (KM), and Reporting & Analytics. The Curriculum Writer/Editor will work closely with curriculum designers, instructional designers, multimedia developers, Genesys Cloud CX subject matter experts, VA stakeholders, and training operations personnel to develop and professionally edit training aids, desk-side references, quick-reference guides, instructor materials, reports, and Train-the-Trainer (TTT) curriculum. The position will play a critical role in transforming existing and newly developed source content into clear, accurate, consistent, reusable, and accessible materials suitable for VA's Talent Management System (TMS) and for use by VA instructors supporting long-term training and sustainment.LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.ResponsibilitiesRole SummaryThe Curriculum Writer/Editor will serve as a core member of the curriculum development team, translating complex contact center technology functionality, processes, and procedures into clear and learner-focused written content. The position will support curriculum designers by developing new content and transforming existing materials into professional training aids, desk-side references, quick-reference guides, instructor guides, facilitator materials, and Train-the-Trainer curriculum. The successful candidate will be equally comfortable creating content from source materials and editing content developed by other team members or subject matter experts. The Curriculum Writer/Editor will ensure that written training products are accurate, logically organized, instructionally appropriate, consistent in terminology and style, and structured for reuse across multiple VA learning pathways. The position will also help establish the written-content foundation for VA's future state TTT capability, enabling VA instructors to independently deliver Genesys Cloud CX training after contractor support concludes.Key Responsibilities Develop, write, edit, and maintain technical training content supporting contact center workforce learning pathways. Work closely with curriculum designers to translate learning objectives, instructional strategies, and SME input into clear and effective written training materials. Develop downloadable training aids, quick-reference guides, job aids, desk-side references, checklists, process guides, and other performance-support materials. Develop and maintain Train-the-Trainer (TTT) curriculum that enables VA instructors to effectively deliver contact center technology training to their workforce. Create instructor guides, facilitator guides, lesson plans, talking points, discussion prompts, demonstrations, knowledge checks, exercises, and other instructor-support materials. Transform complex technical information into concise, understandable instructions appropriate for the intended learner audience. Professionally edit content developed by curriculum designers, instructional designers, multimedia developers, technical SMEs, and other project team members. Review existing VA OIT training materials and identify opportunities to improve clarity, consistency, organization, accuracy, and instructional effectiveness. Enhance draft content by adding examples, explanations, procedural details, warnings, tips, notes, screenshots, callouts, and other information needed to support effective learner performance. Ensure training materials use consistent terminology, nomenclature, voice, tone, formatting, and instructional conventions across all learning pathways. Develop content that supports reuse across multiple learning paths, minimizing duplication of substantially similar instructional material. Identify common content that can serve multiple audiences, such as Agents, Supervisors, WEM personnel, QA Analysts, Knowledge Managers, and Reporting & Analytics personnel. Work with curriculum designers to establish appropriate sequencing and relationships between core, role-specific, advanced, and sustainment learning modules. Develop written content supporting self-paced learning modules, instructor-led training, virtual instructor-led training, and Train-the-Trainer delivery. Develop supplemental materials that reinforce training after initial instruction and support on-the-job performance. Develop content supporting new-hire training, refresher training, sustainment training, and future system enhancement training. Review Genesys Cloud CX product documentation and other approved reference materials to validate technical terminology and functionality. Coordinate with Genesys Cloud CX SMEs and VA stakeholders to validate technical accuracy and ensure alignment with VA-specific configurations and business processes. Identify gaps, inconsistencies, redundancies, and conflicts within existing training materials and recommend corrective actions. Maintain content traceability between learning objectives, curriculum modules, training materials, and associated performance-support resources. Apply established VA and project-specific style guides, templates, naming conventions, document structures, and content standards. Ensure written materials are developed using accessibility-conscious practices and are structured to support Section 508 compliance. Coordinate with LMI and VA 508 Compliance Specialists to remediate accessibility issues and validate final documents. Support conversion of content into formats appropriate for VA's Talent Management System (TMS) and other approved repositories. Maintain version control and organized source files to support future curriculum updates and sustainment. Participate in formal content reviews with curriculum designers, SMEs, VA stakeholders, and quality assurance personnel. Conduct editorial and quality assurance reviews of completed materials for grammar, readability, technical accuracy, consistency, formatting, and instructional effectiveness. Contribute to the development and maintenance of a reusable enterprise content library. Support sprint planning, production reviews, stakeholder demonstrations, and other iterative curriculum-development activities. QualificationsRequired: Bachelor's degree in technical writing, communications, English, instructional design, education, information technology, or a related field, or equivalent professional experience. 3+ years of professional experience developing, writing, editing, or managing technical or instructional content. Demonstrated experience writing and editing technical documentation, training materials, standard operating procedures, job aids, user guides, or comparable content. Demonstrated ability to translate complex technical concepts and procedures into clear, concise, audience-appropriate written instructions. Strong technical editing and proofreading skills, including demonstrated command of grammar, punctuation, syntax, structure, and professional writing conventions. Experience developing content from source materials provided by subject matter experts. Experience professionally editing and enhancing content developed by others while preserving technical accuracy and intent. Experience developing instructional materials for multiple audiences, experience levels, or role-based learning paths. Demonstrated ability to organize complex information into logical, intuitive, and reusable content structures. Experience developing job aids, quick-reference guides, desk-side references, checklists, or other performance-support materials. Strong attention to detail and ability to identify inconsistencies in terminology, procedures, formatting, and technical content. Working knowledge of accessibility-conscious document development and Section 508 principles. Ability to manage multiple concurrent content-development and editing assignments while meeting established production schedules. Strong communication, collaboration, organization, and problem-solving skills. Ability to work effectively in a remote, highly collaborative, and deadline-driven environment. Ability to obtain and maintain any VA-required access, security, or background investigation requirements applicable to the position. Preferred: Experience supporting federal government, Department of Veterans Affairs, or other large enterprise training programs. Experience developing technical or instructional content for contact centers, customer service operations, or enterprise technology implementations. Experience with Genesys Cloud CX or another enterprise contact center platform. Experience developing training materials for Agent, Supervisor, WEM, Quality Management, Knowledge Management, or Reporting & Analytics functions. Experience developing content for VA's Talent Management System (TMS) or comparable learning management systems. Experience with Section 508 compliance requirements for Microsoft Word, PowerPoint, PDF, HTML, video transcripts, and e-learning content. Experience developing modular curriculum and reusable learning objects across multiple role-based learning paths. Experience applying adult learning principles and instructional design concepts to technical documentation and training materials. Experience developing Train-the-Trainer programs for enterprise technology implementations. Experience with technical documentation and content-management tools such as Microsoft Word, PowerPoint, SharePoint, Confluence, Adobe Acrobat, or comparable platforms. Familiarity with structured authoring, content reuse, metadata, document version control, or enterprise content management practices. Experience working in Agile, Scrum, or other iterative content-development environments. Familiarity with Genesys Beyond training content or other vendor-provided technology training curricula. This position is ideal for a highly skilled technical writer and editor who can bridge the gap between technical subject matter expertise and effective workforce training. The strongest candidate will be able to take complex contact center technology information from SMEs, curriculum designers, existing training materials, or product documentation and transform it into clear, concise, professionally structured content that VA employees can readily understand and use. The ideal candidate will possess both the editorial discipline to identify and correct inconsistencies and the instructional judgment to recognize when content needs to be expanded, simplified, reorganized, or enhanced to improve learner performance. Preference will be given to candidates who understand modular curriculum design and can develop content once and structure it for reuse across multiple learning pathways.The target salary range for this position goes up to $105,000.The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.Job LocationsUS-RemoteOriginally posted on Himalayas

We anticipate the application window for this opening will close on - 27 Aug 2026Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.A Day in the LifeThe Electro Physiology Technologies business unit is focused on advancing innovative solutions that support the diagnosis and treatment of cardiac rhythm disorders. The team works collaboratively to develop, deliver, and improve technologies that help clinicians provide effective patient care. Operating in a fast-paced, highly regulated environment, the business unit emphasizes quality, innovation, cross-functional partnership, and continuous improvement to support both customer needs and long-term business success.At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. This position will be based in Mounds View, MN.In this exciting role as an Associate Technical Writer, you will support the development and maintenance of customer-facing product documentation, including Instructions For Use (IFUs), user guides, and other labeling that accompanies medical device products. Working closely with experienced technical writers and cross-functional partners, you will help ensure labeling documentation is accurate, consistent, and compliant with Medtronic quality and regulatory requirements.This role is ideal for someone early in their career who has strong writing, organizational, and analytical skills and is interested in developing expertise in technical communication within a regulated industry. You will gain hands-on experience with labeling processes, content management systems, change management activities, and product lifecycle documentation while building the foundation needed to grow into an independent Technical Writer role.Role And ResponsibilitiesResponsibilities may include the following and other duties may be assigned:Support the development and maintenance of medical device labeling, including instructions for use (IFUs), user guides, and related product documentation.Assist technical writers with document updates, revisions, redlines, and content verification activities.Create and maintain change tables, traceability documentation, and other supporting project records.Support labeling change orders and related documentation activities within product lifecycle management systems.Assist with content publishing and document management activities using Medtronic authoring and publishing tools.Coordinate document reviews and consolidate reviewer feedback from cross-functional stakeholders.Help maintain documentation required to support quality and regulatory compliance processes.Learn and apply technical writing principles to communicate complex information clearly and effectively.Collaborate with technical writers, engineers, regulatory specialists, quality representatives, and subject matter experts.Support translation coordination and tracking activities for approved labeling updates.Maintain accurate records and documentation in accordance with quality system requirements.Participate in departmental initiatives, training activities, and continuous improvement efforts.Develop an understanding of applicable regulations, standards, and Medtronic processes that govern labeling development.Progressively assume responsibility for sustaining labeling projects under the guidance of experienced technical writers.Additional tasks as assigned.Must Have (Minimum Requirements)To be considered for this role, the minimum requirements must be evident on your resume.Bachelor's degree in Technical Communication, English, Journalism, Communications, Life Sciences, Engineering, or a related field.Nice To Have (Preferred Qualifications)Experience creating, editing, reviewing, or maintaining technical, scientific, engineering, academic, or business documentation.Experience using Microsoft Word features such as Track Changes, comments, styles, cross-references, tables, and document formatting.Experience proofreading documents and incorporating feedback from multiple reviewers.Experience working with document control, version control, revision tracking, or change management processes.Experience creating and maintaining detailed documentation, reports, spreadsheets, databases, or records requiring a high degree of accuracy.Familiarity with content management systems (CMS), document management systems (DMS), publishing tools, or product lifecycle management (PLM) systems.Experience using structured templates, style guides, or documentation standards.Coursework or experience involving technical communication, scientific writing, engineering documentation, journalism, instructional design, or content development.Familiarity with XML, structured authoring, markup languages, or digital publishing workflows.Experience coordinating information or deliverables across multiple stakeholders, reviewers, or functional teams.Experience supporting process documentation, quality documentation, regulatory documentation, or compliance-related activities.Experience organizing and tracking multiple assignments, deliverables, or deadlines simultaneously.Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Copilot.Experience using AI to develop documentation and execute tasks.Experience identifying document inconsistencies, formatting issues, or data discrepancies and resolving them accurately.Ability to learn new software applications, business processes, and documentation systems quickly.Interest in developing a career in technical communication within the medical device or other regulated industries.For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R.214.2(h)(4)(iii)(A) is required.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.U.S. Work Authorization & Sponsorship At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.‌Recruitment Fraud AlertWe are aware of phishing scams targeting job seekers. Please keep the following in mind:Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.‌Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.Salary ranges for U.S (excl. PR) locations (USD):$58,400.00 - $87,600.00This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others)The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.Further details are available at the link below:Medtronic Benefits And Compensation PlansIt is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Medical Equipment Manufacturing, Hospitals and Health Care, and Pharmaceutical Manufacturing

Join Our Mission to Elevate Ambulatory Health Care At AAAHC, we are more than just a team; we are at the forefront of improving health care quality through accreditation. Our employees are the heartbeat of our mission-based culture, dedicated to applying their diverse skill sets—technical, research, clinical, analytical, and data-driven—to improve health care quality through accreditation. As we celebrate over four decades of excellence, we invite you to become part of our story. Here, your work is not just a job; it’s a journey filled with opportunities to learn, grow, and contribute to a higher purpose. Embrace the chance to be part of a community that values quality every day and strives for excellence in ambulatory health care.What do we offer?We prioritize our employees’ wellbeing by providing a comprehensive benefits package that includes:Compensation: Receive annual merit increase consideration and an annual discretionary bonusWork-Life Balance: Enjoy generous paid holidays, increasing paid time off with tenure, and potential hybrid schedule eligibilityHealth & Wellness: Take advantage of our medical, dental, and vision plans including company contributions to HSA as well as our wellness reimbursement benefitRetirement Plan: Invest in your future with our robust 401(k) plan that includes a company contribution and matchProfessional Development: Advance your career with ongoing training and educational opportunities along with a tuition reimbursement programLife & Disability Insurance: Experience peace of mind with company-paid short/long-term disability, life, & AD&D insuranceEmployee Assistance Program: Access support services for personal needsPosition DescriptionReporting to the Director, the Learning & Development Specialist supports all aspects of education programs, with responsibilities that include designing, developing, implementing, evaluating, and continuously improving AAAHC training initiatives.The individual in this role collaborates with internal and external subject matter experts (SME) to develop and deliver learning content and programming.This role is integral to advancing our organizational mission and achieving strategic themes to “Measurably drive quality improvement in patient care” and “Invest in our people and strategic relationships” by creating and delivering compelling, relevant learning experiences for AAAHC clients, Surveyors, and Headquarters employees—accelerating compliance with AAAHC Standards and quality practices while enhancing professional skills, increasing productivity, strengthening retention, and fostering innovation and adaptability.Transform provided content into engaging training materials for webinars, self-paced eLearning, and blended learning formats, ensuring alignment with audience needs and applicable Standards (update when appropriate)Collaborate with Subject Matter Experts (SMEs; e.g., governance members, Surveyors, staff, vendors) to establish and adhere to project timelines; coordinate session scheduling (including rehearsals/pre-records), meeting logistics, and materials/resources for both live and virtual education events; collaborate with Corporate Events Manager for live eventsPublish and upload learning content to AAAHC’s Learning Management System (LMS); update and maintain LMS content, learner transcripts, and report dataEdit and enhance recorded video and audio content ensuring high-quality deliverables before publicationTroubleshoot technical problems and provide timely response Create evaluations to monitor and report on the effectiveness of training for learners in achieving learning and performance goalsUpdate and maintain the centralized learning content library to manage different types of educational content and control versions, and to increase content consistency and reusabilityFacilitate educational/training sessions, as requestedMaintain proficiency in the use of the 1095 Engage Accreditation Management System (AMS) to ensure effective education development; participate in UAT for system enhancements as requestedProvide support for live and virtual events using event‑management platforms, including registration, session setup, and content deliverySupport specific program areas by developing, maintaining, and delivering associated training contentAnalyze learning data and generate dashboards and reports to evaluate program effectiveness; recommend improvements based on data insightsMinimum Qualifications And Job-specific Competencies RequiredBachelor’s degree in Instructional Design or related field, or equivalent work experienceMinimum of two-four years of directly related work experienceDetailed knowledge of and experience with concepts, practices, and procedures of Instructional Design and DevelopmentAbility to create engaging eLearning modules using Instructional Design software (e.g., Articulate 360)Demonstrated ability to synthesize and simplify complex concepts to create engaging and visually appealing learning contentAbility to foster learning using strategies that engage learners in critical inquiry, critical thinking, and problem-solving, and that develop competence in learnersExperience using video editing tools and eLearning authoring tools to create and produce online/interactive contentKnowledge and familiarity with Learning Management Systems (LMS)Knowledge and familiarity with event management platformsDemonstrated ability to prioritize and manage multiple projects while maintaining excellent quality and superior customer servicesEffective communication abilities, technical writing and editing, and presentation skillsProficient in Microsoft Office (e.g., Outlook, Word, Excel, PowerPoint)Preferred QualificationsCertification or graduate degree in Instructional Design or related fieldDemonstrated proficiency using video editing tools and eLearning authoring tools to create and produce online/interactive content (e.g., Camtasia, Articulate 360)Knowledge of emerging and progressive instructional design techniques and strategiesExperience using Absorb LMSExperience using Cvent event management platform Working Conditions & Travel Expectations Estimated travel: Ability to commute to work at least 3 days per weekPhysical RequirementsLight work: Exerting up to 20 lbs of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.Salary varies based on experience, location, and qualifications Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Hospitals and Health Care

We're hiring on behalf of a Haystack partner!The Role• Write, edit, and maintain user-facing documentation for complex software products, including installation guides, user manuals, release notes, API references, and tutorials.• Collaborate directly with software engineers, product managers, and release teams to understand product changes, new features, and technical workflows.• Determine the most effective format and delivery method for each piece of content, such as structured topics, video tutorials, or embedded help.• Revise and update existing documentation based on product changes, customer feedback, and internal reviews, ensuring accuracy and consistency across releases.• Utilize authoring tools for content creation, version control, and publishing.• Test product functionality hands-on to ensure documentation accurately reflects the user experience.What You'll Need• Bachelor's degree in a relevant field (Technical Writing, Computer Science, English, etc.) plus 2 years of technical writing experience, or a Master's degree.• Fluency in English with exceptional writing and editing skills.• Experience authoring structured documentation using XML-based tools, DITA, or similar content management systems.• Ability to quickly learn complex software products by working with engineers, testing features, and synthesizing information from various sources.• Skill in managing multiple documentation projects simultaneously with varying deadlines and technical complexities.• Familiarity with Agile development workflows and the role of documentation within sprint cycles is a plus.What's On Offer• Competitive salary• Opportunity to work on industry-leading engineering solutions.• Collaborate with cross-functional teams in a geographically distributed environment.• Comprehensive health, wellness, and financial benefits.Apply via Haystack today! Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Technology, Information and Internet

Register Here! Camunda is the enterprise platform for agentic orchestration , enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide , including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, acc…

Client: Financial Giant Firm Role: Technical Writer – AEM Duration: 04 Months (Extension/Conversion will be based on performance) Location: Phoenix, AZ 85054 - Hybrid 3 Day Onsite Pay: ($50 - $55) on an hourly basis Note: Open to relocating candidates. Job Overview: We are seeking a Technical Writer with hands-on Ad_obe Experience Manager (AEM) Guides and DITA experience to support an enterprise documentation team. The role will focus on creating, maintaining, migrating, and publishing structur…

Location: Bangalore - Indraprastha, IndiaThales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.Present in India since 1953, Thales is headquartered in Noida and has other operational offices and sites spread across Delhi, Gurugram, Bengaluru and Mumbai, among others. Over 2200 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Aerospace and Cyber & Digital sectors. Thales has two engineering competence centres in India - one in Noida focused on Cyber & Digital business, while the one in Bengaluru focuses on hardware, software and systems engineering capabilities for both the civil and defence sectors, serving global needs. The Group has also established an MRO (Maintenance, Repair & Overhaul) facility in Gurugram to provide comprehensive avionics maintenance and repair services to Indian airlines and support the growth of the local aviation industry.Job Description – Technical Publication EngineerThales India Engineering Competency Center (ECC) in Bangalore is seeking an Engineer – Technical Publications. In this role you will need to create/revise the aircraft level and system level publications/manuals on Aerospace Products and Systems in compliance with industry standards, company policies/procedure, assuring airworthiness / regulatory requirements.Key responsibilities:Author and revise technical manuals such as Aircraft Maintenance Manuals (AMM), Maintenance publications (MP), Component Maintenance Manuals (CMM/CMP), Illustrated Parts Data (IPD), Wiring Diagram Manual (WDM), Fault Isolation Manual (FIM) and Service Bulletins (SB).Analyze and interpret complex source data, including engineering drawings, specifications, schematics, and wiring diagrams, to develop accurate maintenance procedures.Ensure all authored content is compliant with industry standards, including S1000D (Issue 4.x or later), ATA 100, ATA iSpec 2200, and Simplified Technical English (ASD-STE100).Manage technical content within a Common Source Data Base (CSDB) environment, including the creation and management of Data Modules (DMs).Proficient in using XML-based authoring tools, such as PTC Arbortext Editor, Adobe FrameMaker (Structured), or Oxygen XML Editor, to create and manage structured content.Collaborate with illustrators to produce and integrate technical illustrations (e.g., CGM, SVG and ISO) that accurately depict maintenance procedures.Perform configuration analysis to identify changes and determine the impact on relevant manuals.Experience in maintaining the S1000D and project specific BREX, Stylesheets for multiple projects.Experience in identifying the Zones, Subzones, Frames and Station Definition document and Access Panels (External & Internal) for writing the maintenance proceduresExperience with working on Inflight Entertainment (IFE) systems will be an added advantage.Under the Senior Lead Engineer, work in a team environment with multiple participants within AGS Tech Pubs organization and possible multiple countries (India, US, France).Required skills, experience & Qualifications:B. Tech/B. E in Electronics / Mechanical / Aerospace/ Electrical/ Instrumentation engineering or equivalent with 3 to 8 years of relevant experience in technical authoring within the aerospace or defense industry. Higher qualifications of post-graduation are desirable.Must have in-depth knowledge and hands-on experience with S1000D, ATA 100, ATA iSpec 2200, and ASD-STE100 specifications.Advanced proficiency with XML/SGML structured authoring tools (e.g., Arbortext, FrameMaker, Oxygen).Must have experience in working with databases such as Team Center, SAP, Agile PLM, Windchill, 3D Via and work tracker tools like JIRA etc.Must have experience with CAD tools like PTC Iso Draw, Adobe illustrator and CATIA V5 for technical illustration purposes.Must have strong ability to interpret and analyze complex engineering data, including drawings, schematics, and Service Bulletins.Must have experience of using Tech Data Managing tools (ADAM Manager or otherExposure to other aerospace documentation processes and standards, including Interactive Electronic Technical Manuals (IETMs).At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Aviation and Aerospace Component Manufacturing and Defense and Space Manufacturing

Direct message the job poster from Aleido India (Formerly ibruk Consulting) Aruna Panangipally Aruna Panangipally Managing Director & Country Head @ Aleido India | Corporate Strategy, Leadership Aleido India - Technical Writers (4 to 6 Years) - Mumbai or Bengaluru - HybridPreferred Experience: Documenting electrical or electronic hardware.About the RoleLocation: Mumbai (Chakala)/Bengaluru(Marathahalli) – Hybrid. Fully Remote working may be possible in some cases.As a Technical Writer, your responsibilities will include:• Analysing source material that may be incomplete, inconsistently structured, or require clarifications• Interacting with developers, engineers, and other stakeholders to gather missing information• Developing mid-complexity documentation units involving multiple sections, workflows, or dependencies• Participating in content analysis and documentation planning activities• Supporting illustrations and visuals by providing clear input or collaborating with illustrators• Working effectively within virtual and cross-functional teams• Following defined documentation processes, tools, and style guidelines• Proactively identifying documentation gaps and proposing improvement ideas• Managing assigned tasks with limited supervision while meeting quality and timeline expectationsExperience• 4 to 6 years of experience in technical documentation or related content development roles• Proven experience in creating complex documentation• Strong ability to interpret, restructure, and simplify technical information• Proven ability to work with imperfect inputs and drive clarification discussions• Proficiency in structured authoring; especially DITA• Prior exposure to telecom environments preferredSoft Skills• Mostly self-driven; requires minimal micromanagement• Strong collaboration skills with developers and technical teams• Confident in steering discussions and asking the right questions• Proactive mindset with a focus on continuous improvement• Reliable, organised, and detail-orientedHow to apply: If you are interested, mail your resumes to india_careers@aleido.com with "TW-IDG-0826" as the reference.About AleidoAleido AB is a global leader in product information and learning solutions. With over 850 technical communication professionals spread across 6 countries, Aleido provides services and solutions across the complete documentation lifecycle. In January 2026, Aleido launched its Indian operations at two locations—Mumbai and Bengaluru—to strengthen our ability to deliver even greater value to our customers, locally in India and globally. At Aleido India, you become part of a global organisation driven by a clear purpose — to make advanced technology simply understood. Every document we deliver helps people work more safely, efficiently, and confidently with complex systems across industries worldwide.You can read more about Aleido at https://www.aleido.com Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Telecommunications

Direct message the job poster from HCLTech Nagamathini Ramachandran Nagamathini Ramachandran Senior HR Professional | Strategic Recruitment |Talent Management | SAP SuccessFactors | Super Niche Hiring (SAP | Gen AI | AI/ML/DL | Data… Position: Technical writer (Semiconductor Domain)Experience: 3 to 6 yearsWork Location: Chennai / BangaloreRequirements:Excellent English language communication and written skills.Bachelor's degree in engineering with 3 to 6 years of technical writing experience.Rich knowledge in Document Development Life Cycle (DDLC), structured authoring, content reuse, and single-sourcing.Experience in the following content authoring, publishing, and governance tools: DITA-XML, OxygenXML Editor, Adobe FrameMaker, MS Office, CCMS (Ixiasoft), Fluid Topics (Content Delivery Platform), SnagIt, Acrobat Pro, and ServiceNow helpdesk.Ability to collaborate with stakeholders across different geographies, able to conduct online meetings in different time zones and collaborate comfortably with members of team from diverse cultures.Ability to track tasks, actions and provide regular updates.Ability to create and maintain tasks and documentation trackers.Key Responsibilities:Develop and update technical documentation for end users and service engineers - User's Manual, Upgrade Procedure, Service Procedures, Site Prep, and Safety Manuals.Conduct SME interviews with various users and technical/engineering/product staff to gather data for overly complex documentation for hardware applications.AI in addition to DITA and OxygenXMLInterface with functional organizations to develop content for the procedures.Create, develop, and edit operational, instructional, or maintenance procedures for the software applications.Follow documentation best practices, formats, and templates, and publish output that conforms to the company documentation and quality assurance standards.Support testing and validation of new procedures and methods.Involve stakeholders from various departments and assess the need to update documentation.Monitor content quality errors, editorial suggestions, technical changes requested and implement the changes independently.Note: Kindly share the below details for Nagamathini .R <nagamathini.r@hcltech.com> We are conducting a virtual drive on Aug 22, Kindly share available slotsCandidate NameMobile No.Email IDCurrent CompanyExp.Notice PeriodCurrent LocationPreferred LocationCCTCECTC Show more Show less Seniority level Associate Employment type Full-time Job function Writing/Editing Industries IT Services and IT Consulting

Direct message the job poster from Staysure Group Charlotte Craddock Charlotte Craddock Global Head of Talent Acquisition & Engagement 💷 Salary: £45,000 DOE💼 Contract Type: 12 month FTC🏢 Work Life Balance: Remote first with very occasional travel to Northampton✈️ Candidate Journey: Our goal is to reply to applications within 3 working days. Additionally, we make sure to acknowledge, evaluate, and respond to all applications as a way of showing our appreciation for your time and effort in applying to us.Ready to help redefine insurance?We’re an award-winning business that’s changed how customers experience insurance. By challenging traditional thinking and raising the bar on service, we’ve built a reputation for doing things differently.Our people are at the heart of that success. We invest in talent, back bold ideas and create space for innovation to flourish because growth happens when great people are empowered to do their best work.With a global ambition to innovate, dominate and disrupt niche insurance markets, we’re looking for forward-thinkers who thrive on change and want to shape the future of the industry.🌟 The Role:Purpose of the roleThis role owns the full lifecycle of conversational AI assistants across our Group brand portfolio, spanning digital and voice channels. You will design, build, test, launch, monitor, report on and iterate hybrid generative assistants, then expand proven approaches across additional brands once value has been demonstrated.About the teamThe Conversational AI Product squad own the hybrid generative virtual assistants, combining structured automation with generative AI to change how conversational services are delivered to customers. This role sits at the centre of that work, with a mandate to prove value in live customer-facing environments before scaling approaches further across the organisation.🌟 What will you do?Design conversational flows and hybrid generative assistant experiences for digital and voice channels, aligned to brand tone of voice and customer need.Build assistants using enterprise conversational AI and generative AI tooling, including intent design, dialogue management and integration with existing digital systems.Test assistants for accuracy, safety and tone consistency before launch, covering scenario and edge case testing.Launch assistants into live, customer-facing environments across relevant brands.Monitor live performance against defined success metrics, identifying accuracy, containment and customer experience issues as they arise.Report on performance using auditable, evidence-based metrics rather than self-reported or anecdotal measures.Iterate assistant design and logic based on live performance data and customer feedback.Expand proven use cases across additional brands and channels once value is demonstrated.Apply consistent design standards across a multi-brand portfolio, adapting tone and content to individual brand requirements.Operate within a regulated environment, ensuring outputs meet FCA requirements including Consumer Duty obligations for customer communications.Collaborate with technology, operations, compliance and brand stakeholders to align conversational AI work with wider business priorities.🌟 Essentials:Working understanding of conversation design principles, including flow design, dialogue management and tone of voice application.Experience or demonstrable working knowledge of large language models and generative AI tools in a conversational context.Ability to define, monitor and report on assistant performance using data rather than anecdotal evidence.Strong written communication skills, with the ability to adapt tone of voice across different brand identities.Experience working with cross-functional stakeholders, including technology, operations and compliance teams.A customer-centred approach to problem solving, with awareness of accessibility and inclusive design principles.Ability to manage multiple concurrent projects and priorities.Comfort operating within a regulated environment where customer-facing outputs are subject to compliance oversight.🌟 Bonus skills you may pack in your suitcase:Hands-on experience designing, building and launching conversational assistants in a live, production, customer-facing environment.Experience with boost.ai or a comparable enterprise conversational AI platform.Experience extending conversational AI into voice channels, in addition to digital.Experience training or tuning large language models against brand-specific tone of voice and guardrails.Experience in a regulated industry such as financial services or insurance, with an understanding of the compliance implications of automated customer communication.A track record of measurable business outcomes from conversational AI deployment, such as containment rate, deflection rate or customer satisfaction improvement.We’re assembling a diverse team, where skills, not checkboxes, reign supreme, regardless of race, religion, sex, sexual orientation, gender identity or disability.Staysure Group welcomes all new starters with open arms, providing training, development opportunities, and great benefits. Show more Show less Seniority level Associate Employment type Contract Job function Other Industries Insurance

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!The Manager Instructional Design leads the design and delivery of high-quality, standardized product education content that supports global product adoption and customer success. This role is accountable for learning strategy execution, content quality, and consistency across all digital learning formats.The Manager, Instructional Design leads a team of Instructional Designers and multimedia creators, establishing global standards, templates, and workflows that enable scalable, reusable learning content. Working closely with Product, Professional Services, Product Training, and SMEs, this role ensures complex technical knowledge is translated into clear, learner-focused education.This role sits within the Education Content function of Global Product Education and plays a critical role in enabling global consistency while supporting regional needs.❗This is a existing vacancy.❗ This is a full-time position.Contact: Dana Liulica - Talent Acquisition PartnerWhat you will bring:5+ years experience in instructional design, learning experience design, or digital learning leadership. Demonstrated experience leading or mentoring instructional design and content development teams. Strong grounding in adult learning theory, curriculum design, and scalable content development. Proficiency with e-learning authoring tools (e.g. Articulate Storyline/Rise, Camtasia). Experience designing learning for SaaS, technical, or complex software products. Strong stakeholder management skills, with the ability to translate technical input into learner-focused outcomes. Excellent written and verbal communication skills, with strong attention to detail and quality. Comfortable working in a global, cross-functional environment with changing priorities. Qualifications: Bachelor’s degree in Educational Technology, Instructional Design, Digital Media, or a related field. Experience delivering customer-facing education programs in a global or multi-region organization. Familiarity with accessibility standards (WCAG) and content governance practices. Background or experience in accounting, auditing, finance, or regulated industries is a strong advantage. What you will do:Primary tasksEducation Content Leadership Lead and develop a team of Instructional Designers. Set clear priorities, capacity plans, and delivery expectations for global content initiatives. Foster collaboration and continuous improvement within the content team. Learning Design Standards & Governance Define and maintain standardized course templates, learning taxonomies, and development workflows. Ensure consistency across all learning formats, including self-paced courses, VILTs, webinars, and knowledge base educational content. Own content governance practices, including version control, metadata standards, content audits, and quality reviews. Partner with Academy and Product Trainer roles to ensure technical and instructional standards are met prior to release. Cross-Functional Collaboration Partner with Product Trainers, Professional Services, and Product SMEs to convert technical expertise into digestible, outcome-driven learning. Align education content with product strategy, release cycles, and customer adoption goals. Ensure strong feedback loops between regional delivery teams and global content strategy. Innovation & Continuous Improvement Pilot and evaluate new learning tools, technologies, and design approaches. Incorporate learner feedback, analytics, and industry best practices to continuously improve content effectiveness. Contribute to the evolution of the Global Product Education strategy. Secondary responsibilitiesSupport Academy initiatives by collaborating on release planning, content readiness, and platform deployment timelines. Provide input into accreditation and certification programmes to ensure learning content aligns with assessment and credentialing requirements. Contribute to reporting and insights related to content effectiveness, learner engagement, and adoption trends. Support onboarding and enablement of new team members and contractors within the Education Content function. Participate in cross-functional planning sessions and strategic initiatives as required. Travel occasionally to regional offices or planning sessions to support collaboration and alignment. Additional tasksOther administrative and technical tasks that may arise in the general course of business. What's in it for you:▪️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.▪️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.▪️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.▪️We offer competitive compensation, including a competitive salary and comprehensive benefits▪️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.▪️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.▪️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.About Caseware:Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at talent@caseware.com.Background Check:Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.coSecurity and Fraud:Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website https://jobs.lever.co/caseware. We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Education and Training Industries Software Development

Register Here!Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences.Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team.Named GP Bullhound’s Top 100 Next Unicorn list, 2025 Great Place to Work certified. Visionary in 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies. ranked 3rd in Flexa's 2026 Most Flexible Companies, We’re growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading.About The RoleAs a Technical Writer at Camunda, you'll be embedded within product teams, taking full ownership of documentation for key areas of our platform. You'll work side-by-side with engineers, product managers, and designers to ensure our documentation is clear, accurate, and closely aligned with the product experience. This is a hands-on role where you'll become a subject matter expert, directly shaping the developer journey through high-impact content across the Camunda platform. Beyond content, you'll help maintain and configure the infrastructure that keeps our documentation running smoothly. You'll join a collaborative, mission-driven team focused on helping developers become productive with Camunda technologies quickly and joyfully. Developers with technical writing experience are encouraged to apply.What You’ll Be DoingOwn and drive the documentation for one or more product areas, acting as the embedded technical writer within the corresponding product teams.Work closely with engineers, product managers, and designers to stay deeply informed about the product roadmap and ensure documentation is accurate, timely, and aligned with feature development.Become a subject matter expert in your assigned product areas, developing hands-on experience with Camunda products to create documentation that reflects real-world usage and developer needs.Lead documentation efforts from concept through to release, including planning, writing, reviewing, and maintaining content that empowers developers to succeed with Camunda technologies.Advocate for documentation as a critical part of the user experience, bringing the user’s perspective into product discussions and influencing design and implementation where appropriate.Continuously improve the structure, clarity, and completeness of the documentation based on analytics, user feedback, and your own insights.Collaborate with other writers and the broader Documentation team to share best practices, contribute to team goals, and evolve our documentation tooling and standards.Help maintain and improve our documentation site's technical infrastructure, including build tooling, deployment pipelines, and Docusaurus platform configuration, to keep publishing fast, reliable, and scalable.What You Bring3+ years of technical writing experience and a strong portfolio of developer-focused content such as user guides, installation guides, API references, tutorials, and technical blog posts.Hands-on experience with Java, Kubernetes, Helm, Docker, and related technologies, and a proven ability to deeply understand, use, and test complex technical products (ideally with Camunda 8 or similar products).Experience with writing about on-premise software installation or other technical environments, as well as SaaS and software documentation.Proven ability to tailor content for diverse audiences and technical backgrounds, including software engineers, application developers, business analysts, and process owners.Experience with docs-as-code workflows and documentation frameworks such as Docusaurus, and using AI, Git, and Markdown in a developer-centric environment.Ability and/or willingness to use our productNice-to-havesExperience maintaining, configuring, and extending documentation site infrastructure and deployment pipelines, preferably using Docusaurus.Software engineering experience, or proficiency with one or more programming languages.Comfortable iterating on an existing technical writing style guide and advocating for its cross-functional use.This role is an existing vacancy#C1 #USEASTCompensationWhat We Have to Offer:We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition.The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth:United States: $102,300.00 to $164,900.00United Kingdom: £64,200.00 to £105,600.00Singapore: S$127,000.00 to S$190,500.00Canada: C$108,600.00 to C$178,600.00If you’re based elsewhere, you’ll be hired via Remote.com (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview.Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP).Benefits & PerksWe invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable.Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it.In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi.Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027.Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide!AI in our hiring process: Camunda may use AI tools to aid the screening of applications and during the interview process. You can learn more here”Everyone is welcome at Camunda” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application!Come join us and be part of Camunda’s incredible journey: Make an impact at a pivotal moment in our story!Please be aware that scammers may impersonate Camunda by reaching out about job opportunities. Camunda will only contact candidates from an email address ending in @camunda.com. We will never ask candidates for bank account details, checks, payment, or other sensitive financial information as part of our hiring process. If you receive a suspicious message, please do not respond, click any links, or share personal information.Note for recruiting and placement agencies: Camunda does not accept unsolicited agency resumes. Please do not forward resumes to our careers site, employees, or any other Camunda contact unless we have specifically engaged your firm for that search. Camunda will not pay fees related to unsolicited resumes. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development