DITA & Structured Authoring Jobs

Positions requiring expertise in DITA, XML, topic-based authoring, and Component Content Management Systems (CCMS).

163 Active Positions • Verified direct ATS & curated feeds

Technical Author

Outsource • Christchurch
Adzuna (GB)

ILS Engineer / Technical Author Christchurch, BAE Systems Hourly Rate: £48.53 PAYE or £65.48 Umbrella Duration: 12 months Working Arrangements: Full Time on site We're supporting BAE Systems in the search for an experienced ILS Engineer / Technical Author to join a high-profile defence programme. If you have experience with S1000D , XML authoring , IETPs , and technical publications, this is an opportunity to work on complex engineering projects that make a real impact. Key experience we're l…

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Technical Author

Outsource • UK
Adzuna (GB)

ILS Engineer / Technical Author Christchurch, BAE Systems Hourly Rate: £48.53 PAYE or £65.48 Umbrella Duration: 12 months Working Arrangements: Full Time on site We're supporting BAE Systems in the search for an experienced ILS Engineer / Technical Author to join a high-profile defence programme. If you have experience with S1000D , XML authoring , IETPs , and technical publications, this is a

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Designer Instrucional

LUZA GROUP BRASIL LTDA • Contagem
Adzuna (BR)

Se você acredita que boas experiências de aprendizagem vão muito além de conteúdo — e que a forma como ensinamos é tão importante quanto o que ensinamos — essa vaga pode ser para você. Estamos em busca de um(a) Designer Instrucional para criar, estruturar e evoluir soluções de aprendizagem que realmente gerem impacto. Essa pessoa será responsável por transformar necessidades de desenvolvimento em experiências educacionais completas, conectando estratégia, conteúdo e experiência do usuário. No d…

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REDATOR TÉCNICO

Enterprise • Porto Alegre
Adzuna (BR)

Desenvolver, redigir e diagramar a documentação do produto; elaborar etiquetas de produtos; elaborar e editar ilustrações técnicas; analisar criticamente a documentação existente e propor melhorias contínuas; executar o processo de tradução de manuais e descritivos; realizar a revisão de provas e aprovar amostras finais de manuais e outros materiais produzidos; intermediar a revisão de manuais junto aos setores Comerciais (Mercado Interno e Mercado Externo) e de Marketing; efetuar o controle de…

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Analista Pleno de Customer Experience - UX Writer

Experian • São Paulo
Adzuna (BR)

Descrição da empresa Um dos nossos objetivos é sermos reconhecidos como uma companhia ágil, voltada a tecnologia e inovação. Portanto, acreditamos que trabalhar conectados como um time único e em um ambiente dinâmico e desafiador é extremamente importante para o crescimento pessoal e profissional dos nossos colaboradores. Para isso, buscamos pessoas engajadas e comprometidas com o nosso propósito, que se adaptem facilmente às contínuas mudanças e mantenham as atitudes positivas, mesmo em circun…

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UX Writer

Trocafone • São Paulo
Adzuna (BR)

Sobre nós Somos uma empresa de produto, com operações no Brasil, que está crescendo rapidamente. Acreditamos na importância de estarmos conectados. Adquirimos celulares usados e os recondicionamos de maneira minuciosa, dando a eles uma nova vida. Os colocamos à disposição de milhares de pessoas, celulares com preços mais acessíveis. Assim, contribuímos com com o movimento de consumo responsável e ajudamos a preservar o meio ambiente. O que estamos procurando Buscamos um UX Writer para fortalece…

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Technical Writer - Settore Aerospace

Star7 • Torino
Adzuna (IT)

Da più di 20 anni STAR7 è un punto di riferimento, per i propri clienti, nel mondo dell’informazione di prodotto. Dal supporto all’ingegneria di prodotto e di processo, alla creazione e gestione di contenuti tecnici e di marketing, alla traduzione, alla stampa, all’esperienza virtuale: con i propri servizi, STAR7 è in grado di affiancare l’attività industriale dei clienti lungo tutto il ciclo di vita del prodotto, dalla fase di progettazione al post vendita. Da sempre il segno distintivo di STA…

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Senior Technical Writer

Hitachi • India
Himalayas Tech

FunctionProductOur CompanyWe’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data. If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.Job descriptionJob TitleSenior Technical WriterJob DescriptionHitachi Vantara is one of the global leaders of data-driven solutions for commercial and industrial enterprises. Within the Technical Publications group, our goal is to provide an information experience that allows our users to quickly and easily learn and use our products. Easy-to-follow user documentation, including contextual help, videos, and digital media, is a big part in our user’s learning, and we’re constantly transforming the way our customers view content by investing in researching content consumer preferences and latest content delivery and digital media technology trends.We’re looking for a highly motivated information developer to work with our Storage Management Software group to create product documentation.Key Responsibilities Confer with subject matter experts including Software Developers, Product Managers, Support, and Sales to establish technical specifications and use cases to determine subject matter to be developed for publication. Research, gather, and analyze data from multiple sources (subject matter experts, product managers) to develop content. Develop information development and publishing strategies aligned with the department standards as well as to meet project-specific requirements by consulting with the Technical Publications leadership team and the cross-functional product team. Develop world-class product information with simple and concise English by organizing ideas and translating complex technical terms into information any reader (both native and non-native English readers) can understand. Clarifying terminology and work with software developers for achieve consistencies in the product and documentation. Participate in product design reviews. Review product design and UI and revise UI messages. Manage and lead multiple assignments simultaneously, while working independently and with other writers. Complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology. Proactively seek solicit feedback from internal and external readers. Analyze and prioritize technical feedback from various audiences and drive necessary changes into documentation or products. Skills/Qualifications Bachelors degree in Computer Science or any engineering field. Superb interpersonal communication skills, particularly where technical information must be conveyed in a clear way. Strong technical aptitude to learn products by hands-on experience. Must have excellent writing skills, 15 + years of experience in software documentation, online publishing, online help development, API documentation, installation and user guides, release notes. Proven technical writing and editing skills. Superior command of the English language including rules and usage Experience with API tools, such as Swagger. Proficiency in DITA, XML, and Adobe Acrobat is a must. Proficiency in SDL Tridion Docs or another Component Content Management System (CCMS) is a must. Strong understanding of topic-based authoring and reusable information architecture is a must. Experience with agile software development process and tools, such as JIRA and Confluence is a must. Experience with video creation is a plus. About usWe’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.Fostering innovation through diverse perspectivesHitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.How we look after youWe help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.Originally posted on Himalayas

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Technical Writer @ CSHARK Sp. z o.o.

CSHARK Sp. z o.o. • Polska
Adzuna (PL)

The Essentials We’re Seeking Excellent command of English – both written and spoken – is essential. Proven experience in writing technical documentation for software products, preferably in complex domains. Ability to quickly understand new tools, systems, and technical concepts. Familiarity with structured authoring and content tools (e.g., Oxygen Editor, FrameMaker, RoboHelp, or similar) is a plus. Experience or working knowledge of markup languages such as XML, HTML, or SGML is welcome. Unde…

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Senior Technical Writer, Support Documentation

Fullscript • Remote
Linkedin (Canada)

About FullscriptWe’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment.We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better.This is your invitation.Bring your ideas, your grit, and your care for people.Join us and shape the future of care.The OpportunityThe Senior Technical Writer owns documentation for one or more product areas of the Fullscript platform, and partners on the content strategy behind how the Support Center as a whole is structured. It has grown alongside a platform that evolves quickly. Expect a mix of mature documentation to maintain and refine, and newer product surfaces where you decide what should exist at all.This role reports to the Manager, Support Documentation, and is a primary partner on content strategy. You are comfortable deciding how content is structured so people can find it, where the line falls between self-service and a conversation with a support agent, which numbers the work should move, and what to stop doing. The work stays hands-on. You will keep writing and editing documentation alongside the structural work.The Support Center is the source of truth for platform knowledge, whether the reader is a practitioner, a patient, or one of our own support agents. An error in it reaches every audience at once, and content has to hold up for someone scanning a page as much as for a system pulling a single answer out of it.What you'll doDocumentation ownershipOwn the content lifecycle for your product areas, from planning and drafting through maintenance and retirement, across every audience those areas touch. Document complex platform behavior, including integrations, identity and permissions, and net-new features with no existing content model to build on. Answer the question the reader arrived with, and where it genuinely helps, surface the adjacent capability they did not know existed. Use AI-assisted authoring to draft, summarize, and audit, then validate the output against the product before it publishes. Information architecture and content strategyPartner with the Manager, Support Documentation, to design and evolve the information architecture of the Support Center: taxonomy, content types, navigation, and the metadata schema underneath them. Identify when a new feature makes existing documentation inconsistent or redundant, and lead the consolidation rather than layering new content on top. Monitor documentation effectiveness through self-service resolution, search performance, feature adoption, and support contact volume on documented topics, and prioritize work based on what those show. Produce AI-ready content: topics that still make sense when a system pulls one out on its own, consistent semantic markup, and metadata complete enough to route a question to the right answer. Use insights on where AI-assisted support returns wrong answers to prioritize the content fixes that follow, and negotiate that work against everything else in the queue. Release scoping and cross-functional collaborationGather and validate technical information ahead of a release, partnering with Product Management, Product Marketing, Engineering, and whichever subject matter experts (SMEs) own the detail, and translate what you learn into documentation. Work with support managers and frontline agents to find where customers get stuck, and use what they see to decide what gets documented and at what depth. Flag for Product when a pattern points at the product rather than the content. Produce an impact assessment for each release: which existing content becomes inaccurate, which audiences are affected, and who owns each open question. Identify what readers will need that the product specification does not address, and pursue those questions to an answer rather than documenting around the gap. Scope and size the releases nobody else can take yet, flag what will not fit early enough for someone to make a call, and grow the team's scoping until writers handle their own domains unaided. Standards, quality, and governanceModel and enforce the style guide, editorial policy, and content quality standard, and keep them current as the platform changes. Maintain consistent terminology across the Support Center: a controlled vocabulary of approved terms, the variants to avoid, and definitions SMEs have signed off on. Improve content operations: templates and content types, SME review and approval workflows, and a review cadence driven by risk, usage, and feedback rather than by article age. Govern the entire Support Center, including content the team does not author: taxonomy and metadata consistency, deduplication, and a defined path from published to deprecated to archived with redirects in place. Peer review and mentorship Provide peer review and mentorship on craft, and be the editorial resource other writers come to. Bring other writers into release scoping and walk them through how you got to the impact assessment. What You Bring To The Table5+ years writing technical or support documentation for SaaS platforms or complex software environments. Direct experience changing the structure of a documentation set, knowledge base, or help center, not only working within one. Strong writing skills, with the ability to turn complex technical behavior into accurate, scannable documentation, and to write the same information at the right depth for a practitioner, a patient, or a support agent. Comfortable working from incomplete information. You can define the documentation plan for a release that is still taking shape instead of waiting for a finished brief. Experience with content modeling and single-sourcing, so a fact lives in one place rather than being maintained across a dozen articles. Proficiency in a modern content management system, including its structured fields and metadata rather than only its authoring view. Comfort with AI-assisted authoring, and an interest in why a well-written article can still produce a wrong answer. Bonus if you have Healthcare, clinical, or other regulated software documentation experienceExperience with knowledge management practices where support agents contribute and improve content as they resolve cases. Experience improving how content gets found, through on-site search relevance, query analysis, or external ranking. Documenting integrations across a partner ecosystem, where behavior differs from one integration to the next. Experience with a component content management system (CCMS) such as Paligo, Heretto, or IXIASOFT, or with structured authoring in DITA. Taxonomy or ontology work, including knowledge graphs and the entity relationships underneath them. Prior work grounding a knowledge base for retrieval-augmented generation (RAG) or an AI support assistant, including how you measured whether the answers came back right. Prompt design, or a working view of where AI-generated drafts reliably fall short. What We Can Offer YouRemote-first flexibility to work where you work best, with Ottawa, Toronto, or Calgary preferred for this role. Flexible PTO and competitive pay, because work-life balance matters RRSP/401k match and competitive compensation packages to invest in your future Premium benefits package with customizable coverage, paramedical services, and an HSA. Fullscript discounts to save on high-quality wellness products Continuous learning opportunities to grow your skills and careerCompensation RangeThe salary range for this role is between $75,000 and $90,000 (CAD). Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only. The range shown reflects base salary only. Additional incentives, perks, and benefits may be available as part of Fullscript’s total rewards package.Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region.Why FullscriptGreat work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door.What To Know Before You ApplyWe’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page.A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly.Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com.All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws.We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S.Learn Morewww.fullscript.com@fullscriptHQ on instagram@fullscript on YouTubeFullScript on LinkedInWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more Show less Seniority level Not Applicable Employment type Full-time Industries Health and Human Services

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Technical Writer

Camunda • Remote
Linkedin (UK)

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences.Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team.Named GP Bullhound’s Top 100 Next Unicorn list, 2025 Great Place to Work certified. Visionary in 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies. ranked 3rd in Flexa's 2026 Most Flexible Companies, We’re growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading.About The RoleAs a Technical Writer at Camunda, you'll be embedded within product teams, taking full ownership of documentation for key areas of our platform. You'll work side-by-side with engineers, product managers, and designers to ensure our documentation is clear, accurate, and closely aligned with the product experience. This is a hands-on role where you'll become a subject matter expert, directly shaping the developer journey through high-impact content across the Camunda platform.Beyond Content, You'll Help Maintain And Configure The Infrastructure That Keeps Our Documentation Running Smoothly. We're Looking For Someone Who Can Unblock Themselves And The Team When Something Breaks. Day To Day, This Can MeanTroubleshooting and fixing failing GitHub Actions workflows, including reading CI logs, isolating the breaking change, and getting the build green again.Reviewing and merging contributions from engineers and the wider community, and keeping branches and versioned docs releases in good shape.Diagnosing broken links, redirects, MDX and rendering errors, and search indexing issues across current and versioned content.Handling Docusaurus, Node, and dependency upgrades, and resolving the breakages that come with them.Improving the tooling, automation, and linting that writers and contributors rely on, so our publishing process stays fast and predictableYou don't need to be a full-time developer, but you should be confident with Git and GitHub workflows, the command line, YAML and JavaScript-based config, Markdown/MDX, and reading an error trace far enough to know whether you can fix it or need to pull in an engineer.You'll join a collaborative, mission-driven team focused on helping developers become productive with Camunda technologies quickly and joyfully. Developers with technical writing experience are encouraged to apply.What You’ll Be DoingOwn and drive the documentation for one or more product areas, acting as the embedded technical writer within the corresponding product teams.Maintain and improve our documentation site's technical infrastructure, including build tooling, deployment pipelines, and Docusaurus platform configuration, to keep publishing fast, reliable, and scalable.Work closely with engineers, product managers, and designers to stay deeply informed about the product roadmap and ensure documentation is accurate, timely, and aligned with feature development.Become a subject matter expert in your assigned product areas, developing hands-on experience with Camunda products to create documentation that reflects real-world usage and developer needs.Lead documentation efforts from concept through to release, including planning, writing, reviewing, and maintaining content that empowers developers to succeed with Camunda technologies.Advocate for documentation as a critical part of the user experience, bringing the user’s perspective into product discussions and influencing design and implementation where appropriate.Continuously improve the structure, clarity, and completeness of the documentation based on analytics, user feedback, and your own insights.Collaborate with other writers and the broader Documentation team to share best practices, contribute to team goals, and evolve our documentation tooling and standards.What You Bring3+ years of technical writing experience and a strong portfolio of developer-focused content such as user guides, installation guides, API references, tutorials, and technical blog posts.Proven experience of maintaining, troubleshooting, configuring, and extending documentation site infrastructure and deployment pipelines, preferably using Docusaurus.Hands-on experience with Java, Kubernetes, Helm, Docker, and related technologies, and a proven ability to deeply understand, use, and test complex technical products (ideally with Camunda 8 or similar products).Experience with writing about on-premise software installation or other technical environments, as well as SaaS and software documentation.Proven ability to tailor content for diverse audiences and technical backgrounds, including software engineers, application developers, business analysts, and process owners.Experience with docs-as-code workflows and documentation frameworks such as Docusaurus, and using AI, Git, and Markdown in a developer-centric environment.Ability and/or willingness to use our product.Nice-to-havesSoftware engineering experience, or proficiency with one or more programming languages.Comfortable iterating on an existing technical writing style guide and advocating for its cross-functional use.This role is an existing vacancy#C1 #USEASTCompensationWhat We Have to Offer:We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition.The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth:United States: $102,300.00 to $164,900.00United Kingdom: £64,200.00 to £105,600.00Singapore: S$127,000.00 to S$190,500.00Canada: C$108,600.00 to C$178,600.00If you’re based elsewhere, you’ll be hired via Remote.com (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview.Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP).Benefits & PerksWe invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable.Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it.In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi.Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027.Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide!AI in our hiring process: Camunda may use AI tools to aid the screening of applications and during the interview process. You can learn more here”Everyone is welcome at Camunda” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application!Come join us and be part of Camunda’s incredible journey: Make an impact at a pivotal moment in our story!Please be aware that scammers may impersonate Camunda by reaching out about job opportunities. Camunda will only contact candidates from an email address ending in @camunda.com or @talent.camunda.com. We will never ask candidates for bank account details, checks, payment, or other sensitive financial information as part of our hiring process. If you receive a suspicious message, please do not respond, click any links, or share personal information.Note for recruiting and placement agencies: Camunda does not accept unsolicited agency resumes. Please do not forward resumes to our careers site, employees, or any other Camunda contact unless we have specifically engaged your firm for that search. Camunda will not pay fees related to unsolicited resumes.For information about how your personal data is processed, please refer to Camunda’s Applicant Privacy Policy. We note that phone numbers and SMS opt-in data are not shared, sold, or rented to third parties or affiliates for marketing or promotional purposes.By opting in to SMS use, please be aware that:Text message frequency may vary;Standard text message and data rates may apply; andBy opting in, you will be enrolled directly in ongoing recruiting text messages from Camunda.To opt-out, simply select 'No' when prompted during your application. You can also change your preferences at any time by contacting talent-operations@camunda.com. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Software Development

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Designer Instrucional - Ser Educacional EAD

Uninassau Ser Educacional • Recife
Adzuna (BR)

Designer Instrucional DESCRIÇÃO DA VAGA Se você é apaixonado(a) por educação e tecnologia, e deseja transformar a experiência de ensino digital, junte-se ao nosso time! Procuramos um(a) Designer Instrucional para planejar e executar estratégias educacionais que garantam o alcance dos objetivos de aprendizagem dos alunos. O profissional será responsável por desenvolver, editar e otimizar conteúdos e materiais de ensino, avaliar as necessidades de aprendizagem e analisar os materiais instituciona…

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ATRIBUIÇÕES: Desenvolver, redigir e diagramar a documentação do produto, incluindo manuais de operação, guias rápidos, notas de aplicação e especificações técnicas; Elaborar etiquetas de produtos, contendo informações técnicas, esquemas de ligação, informações de segurança, identificação e códigos de barras, assegurando a conformidade com normas técnicas aplicáveis; Elaborar e editar ilustrações técnicas, como: diagramas, fluxogramas, screens hots e imagens para simplificar informações complexa…

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UX Writer PL

Grupo SysMap • São Paulo
Adzuna (BR)

Description Você é apaixonado(a) por tecnologia e inovação? No Grupo SysMap – que reúne SysMap Solutions , TriggoLabs e triggo.ai – acreditamos que grandes resultados nascem de pessoas incríveis. Somos uma empresa brasileira de tecnologia que, desde 1999, ajuda organizações a superar desafios complexos e acelerar sua transformação digital. Nossa atuação abrange diversos segmentos, como Telecom, Varejo, Educação, Financeiro, Indústria/Cosméticos e Energia, sempre com foco em soluções inovadoras…

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Medical Learning Designer

Neko Health • Remote
Linkedin (USA)

MissionNeko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.Neko Health is changing how clinicians and operators learn, and we are hiring a designer to lead it. You will turn deep clinical expertise into learning that works, from curriculum design to virtual practice environments built with Engineering.Reports to: Head of Medical Education and Training | Team: Medex, Medical Education | Role type: Individual contributorAbout The RoleToday, learning content is built in the gaps between other jobs, and the same material often exists in several versions. This role changes that. You will be the single production engine for Neko's clinical and operator learning: deciding how things are best learned, building them, and making each new asset faster to make than the last. The curriculum, the asset library and the production process are still to be created, so this is a builder role.What You Will DoDesign curriculum and programs for every Neko clinical population, writing learning objectives in observable performance terms.Build learning assets across e-learning, video, job aids and facilitator guides, modular so a protocol change updates a component rather than triggering a rebuild.Own the asset library, including its taxonomy and when assets are retired.Write the learning requirement for virtual practice environments and validate that what Engineering builds teaches what it should.Design assessments, including rubrics, checklists and observation tools, that two assessors can apply consistently.Draw expertise out of clinicians and operators, and shadow clinical teams so your designs reflect real practice.Evaluate whether learning changed practice, using assessment and quality data rather than completion figures, and improve or retire what is not working.Administer our learning systems and maintain an auditable training record for every clinician and operator, including the protocol version they are trained to.Requirements6+ years in instructional or learning design, with ownership of design decisions rather than production alone, and a portfolio of products you built.4+ years applying adult learning and competency-based design, and explaining why a design choice serves the objective.4+ years authoring e-learning, video and written materials with current industry tools.3+ years designing assessment, including rubrics and observation instruments, not only knowledge checks.3+ years working with subject matter experts to turn their knowledge into accurate, learnable content.2+ years writing requirements for a technical team and seeing them through to a working product.2+ years working with learning platforms and how content is packaged, delivered and tracked.Practical, curious and quick to prototype: you would rather put a rough version in front of ten learners next week than a polished one in three months, and you build things others can maintain.Nice to haveExperience in healthcare, medical device or another regulated environment where content is reviewed before release.Experience designing simulation or scenario-based learning, including the debrief around it.Experience designing for localization and accessibility in digital learning.A qualification in instructional design, learning technology or education. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Hospitals and Health Care

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Senior Technical Writer/Information Developer

Siemens Digital Industries Software • Remote
Linkedin (USA)

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.Looking for a self-managed problem solver to be part of a team creating customer-consumable documentation for Siemens EDA High-Level Synthesis (HLS), equivalence checking, and verification products. You will independently develop this documentation using collateral material such as functional specifications, engineering design documents, release information, white papers, Jira issues, interviews with development team members, and hands-on product usage.You will perform hands-on activities using Siemens EDA products on Linux and Windows. You will work directly with software developers, product managers, and technical leads to develop accurate, high-quality content that helps customers successfully use Siemens EDA solutions. You will be a member of both a content development team and a software development team, helping drive the adoption of AI-assisted documentation workflows, automation, and scalable content-development practices.Solving Problems:Being proactive, decisive, and independent; able to work with minimal supervision.Solution-oriented approach with the ability to produce technically accurate, high-quality content.Take charge of a project from concept through production, or any stage in between.Flexible and able to respond professionally and adjust priorities dynamically as required.Visualize, communicate, and create diagrams for abstract concepts and processes.Build productive working relationships with software developers and technical subject matter experts.Identify opportunities to improve documentation workflows, processes, and tools.Programming or scripting ability with languages such as Python.Practical experience using Linux.Demonstrated ability to leverage AI, automation, and scripting technologies to improve productivity, streamline workflows, and solve complex documentation challenges.Evaluate and implement AI-assisted approaches to content development, knowledge management, and documentation automation.Writing:Write clearly and accurately.Create task-based, conceptual, reference, and process-flow documentation.Develop documentation for complex software products and design methodologies.Translate sophisticated technical concepts into content that is understandable and actionable for customers.Participate in product release documentation activities.Create examples, workflows, and diagrams that improve product usability and customer success.Leverage AI technologies to accelerate content creation, improve content quality, automate repetitive tasks, and increase documentation scalability.Contribute to AI-driven documentation initiatives, including content transformation, release-note generation, knowledge capture, and workflow automation.Extensive experience using Oxygen XML Editor and IXIASOFT CCMS or equivalent tools.Familiarity with DITA structured documentation.Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.Education:BS in Electrical Engineering, Computer Science, Computer Engineering, Technical Writing, or equivalent.This position will be subject to U.S. export control requirements under the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). Employment is contingent on either verifying the U.S. Person status or obtaining any necessary export license.Why us?Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!Siemens Software. Transform the Everyday with Us109,800 197,700 5-8 Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Software Development

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Technical Publications Manager

iFIT • Remote
Linkedin (USA)

iFIT’s vision is to create the world's most holistic health and fitness platform, integrating all elements of health - physical fitness, mental health, nutrition and active recovery - into a seamless interactive experience. We develop proprietary software that learns and adjusts to the habits of each person as it delivers immersive content that guides them on their own individual fitness journey.We are currently seeking an ambitious pace-setter to join our team as a Technical Publications Manager hybrid in Logan, Utah.iFIT is seeking an experienced, hands-on Technical Publications Manager to lead the strategy, creation, and international localization of our owner’s manuals and assembly guides for treadmills, exercise bikes, ellipticals, and strength machines. The ideal candidate brings deep technical writing and illustration expertise, a track record of shipping accurate documentation for high-volume consumer hardgoods, and the leadership ability to guide a small, detail-driven team. You will lead two technical publishing assistants and manage the full documentation lifecycle — from reading engineering CAD files and building exploded assembly drawings to writing step-by-step manuals and coordinating translation into six European languages.ROLE COMMITMENTSLead and mentor a team of two technical writing and graphics assistants.Own the documentation roadmap for the treadmill, bike, elliptical, and strength product lines.Keep manuals and assembly guides aligned with product launch schedules.Build strong partnerships with Engineering, Quality, and external translation agencies.Champion clear, safety-compliant documentation standards across the team.Deliver a high-quality customer experience from unboxing to assembly and build the value of the iFIT brand portfolio.ESSENTIAL DUTIES AND RESPONSIBILITIESLead and manage two technical writing and graphics assistants; provide coaching, performance feedback, and career development guidance.Supervise, mentor, and delegate tasks to maintain high quality and meet tight deadlines.Identify documentation requirements across all treadmill, bike, elliptical, and strength machine product lines and align them with product launch schedules.Define milestones, manage schedules, and track deliverables for every manual and assembly guide through release.Extract and convert 3D CAD models into clear, accurate exploded-view assembly diagrams, hardware lists, and step-by-step assembly drawings.Write clear, concise, and safety-compliant copy for owner’s manuals, assembly guides, and maintenance documentation.Design clean, user-friendly layouts using Adobe InDesign or a dedicated authoring platform.Partner with Engineering, Quality, and Product Design to review CAD changes, BOMs, and ECOs and keep documentation accurate through production.Oversee the translation and DTP process for converting English manuals into six European languages, using CAT tools, Translation Memories, and external agency partners.Review and approve translated content for accuracy, layout integrity, and consistency before release.Ensure all manuals meet global regulatory safety standards, machinery directives, and required warnings such as ISO 20957 and CE.Establish documentation standards, templates, and style guides for the team.Establish team goals, KPIs, and metrics to measure documentation quality, turnaround time, and localization cost.Implement and maintain Content Management Systems or XML-based authoring such as DITA to improve reuse and efficiency.Manage multiple concurrent documentation projects while maintaining schedules and quality standards.Communicate project status effectively to team members, cross-functional partners, and senior leadership.Stay current with advancements in technical publishing, localization tools, and industry best practices.Proficiency with SolidWorks Composer, Adobe Creative Cloud (Illustrator, Photoshop, InDesign), Google Workspace, Excel, Arena, Slack, and Atlassian (Jira/Confluence).EDUCATION & EXPERIENCEEducation And Basic QualificationsBachelor’s degree in Technical Communication, Mechanical Engineering, or Graphic Design, or equivalent practical experience.5+ years of technical writing and technical illustration experience, ideally in consumer hardgoods, machinery, or fitness equipment manufacturing.Proficiency in SolidWorks Composer or similar 3D CAD illustration software, and Adobe Creative Cloud including Illustrator and Photoshop.Advanced skills in Adobe InDesign or dedicated authoring platforms.Direct experience managing multi-language localization workflows, working with translation agencies, and managing Translation Memories.Proven track record of managing projects, establishing documentation standards, and guiding direct reports.Ability to manage multiple concurrent projects in a fast-paced, cross-functional environment.Authorized to work in the United States without sponsorship.Preferred QualificationsKnowledge of international machinery compliance standards including CE, ISO, and FCC/RED.Experience implementing Content Management Systems or XML-based authoring such as DITA.DISCLAIMERCompensation may vary based on the job level, your geographic work location, position incentive plan, and exemption status.Although we currently may consider hiring in the states listed below, not all positions are available in all locations, and work in a particular state is not guaranteed. Current list of states where iFIT may consider hiring: AK, AL, AR, AZ, CA, CO, CT, FL, GA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WY.Subject to applicable state laws, your employment at iFIT is “at-will”. At-will employment means that you and the company each have the right to terminate the employment relationship at any time for any cause or for no cause at all.Pay Range: : $112,000 USD - $120,000 USDiFIT does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, ancestry, mental or physical disability, sexual orientation, gender identity, medical condition, genetic information, marital status, veteran status or any other characteristic protected by law. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Wellness and Fitness Services

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CTI Documentation Manager

Dematic • Remote
Linkedin (USA)

The documentation manager leads a team of technical writers and documentation controllers responsible for customer project documentation. This role leads documentation efforts, requiring expertise in technical communication and management. The ideal candidate will possess outstanding communication, leadership, and analytical skills, along with a strong technical understanding and a dedication to producing high-quality documentation. This position's focus will be to provide the best customer experience with project documentation across a variety of formats.We offer:Career DevelopmentCompetitive Compensation and BenefitsPay TransparencyGlobal OpportunitiesLearn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.The base pay range for this role is estimated to be $100,400 - $125,500 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.Tasks and Qualifications:Key Responsibilities:Documentation Leadership: Lead documentation efforts, ensuring high-quality, accurate, and complete technical documentation.Best Practices & Standards: Implement documentation best practices and enforce standards, styles, and templates.Team Leadership: Offer direction and encourage team members.Effective Communication: Effectively present ideas to internal leaders, collaborators, and external customers.Data-Driven Decisions: Identify, develop, measure, and analyze key performance indicators (KPIs) for documentation activities.Time Management: Manage time, meet deadlines, and prioritize tasks for the technical writing staff.Training & Guidance: Train and guide others in using authoring software.Qualifications and Skills:Education: Bachelor's degree in a related discipline, emphasizing technical communications and/or management.Communication: Exceptionally strong English communication and writing skills.Data Analysis: Ability to identify, develop, measure, and analyze key performance indicators (KPIs).Technical Competence: Strong determination to produce clear, accurate, and complete technical documentation.Software Proficiency: Proficient with authoring software (e.g., MS Office, Adobe products, Component Content Management Systems [CCMS]).Standards & Guidelines: Ability to set and enforce documentation standards, styles, and templates. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Transportation, Logistics, Supply Chain and Storage

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Energy Resource Governance Documentation Manager

Puget Sound Energy • Remote
Linkedin (USA)

Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.PSE's Energy Resource Development team is looking for qualified candidates to fill an open Energy Resource Governance Documentation Manager position!Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.Job DescriptionPerforms documentation, governance, and project management functions to support energy resource development activities. Assists in the end-to-end process of project development, analytics, and decision-making for energy resource projects. Works closely with internal teams and external stakeholders to ensure projects are developed in accordance with the organization's stage gate process.Serves as the administrator and product owner of the team's Airtable documentation system, advancing platform functionality, reporting capabilities, governance, and user adoption while ensuring compliance with records retention requirements. Evaluates, pilots, and implements AI and automation tools to improve team productivity, documentation quality, and knowledge management. Supports management decision-making through preparation of senior leadership, executive, and Board-level materials.All PSE employees are expected to uphold the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities and promote and support a culture of total safety. Additionally, employees need to demonstrate commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. All duties are to be performed in accordance with all regulatory compliance obligations.Job Responsibilities Governance & Documentation SupportActs as an expert resource on PSE's energy resource development process, documentation standards, and analytics tools.Maintains the official record of development activities, assumptions, key decisions, approvals, and project artifacts.Ensures Energy Resource Development maintains complete, accurate, and auditable documentation of project activities and management decisions.Partners with management to establish, maintain, and improve documentation governance standards and best practices.Serves as administrator and product owner for the team's Airtable platform, including development, governance, reporting, training, and user support.Ensures compliance with SharePoint records management and document retention requirements.Evaluates, pilots, and deploys AI and automation tools to improve team workflows, documentation practices, and knowledge management.AnalyticsResearches, validates, and documents major project assumptions.Performs analytical assignments of low to moderate complexity.Supports development teams by organizing, documenting, and validating project-related data and analyses.Assists with preparation of materials supporting project evaluations and management decisions.Stakeholder CommunicationFacilitates communication and information flow throughout the project development lifecycle.Supports cross-functional collaboration to ensure consistent documentation and alignment of project information.Reporting and Portfolio ManagementMaintains project records, dashboards, reports, and metrics to track status, milestones, risks, and key decisions.Prepares regular reports and presentations for senior leadership and executive management. Supports regulatory filings, hearings, and responses to requests from regulatory agencies. Performs other duties as assigned.Minimum QualificationsBachelor’s degree in english, language & literature, engineering, finance, economics, business administration or an equivalent combination of education and experienceThree (3) years of relevant experience such as a technical communication, documentation management or project management.Strong analytical, interpretive, problem-solving, and conceptual skills for single or multiple technical areas.Demonstrated experience facilitating cross functional technical teams to ensure successful delivery of projects.Excellent organizational skills.Exceptional oral and written communication skills. Exceptional interpersonal skills.Strong attention to detail.Good problem solving and conflict resolution skills.Desired QualificationsExperience with document management, workflow, database, or collaboration platforms such as Airtable, SharePoint, Power Platform, or similar tools.Demonstrated proficiency with Microsoft Office applications, including Excel and PowerPoint. Experience working with data and analysis.Experience in the utility, oil, gas or independent power sector.Experience in project management, governance, and documentation.Experience developing dashboards, executive reporting, or portfolio reporting tools.Experience administering Airtable, SharePoint, Power Platform, or similar business systems. Experience evaluating or implementing AI, automation, or workflow improvement tools.Additional InformationAt PSE, we value our employees and provide them with opportunities to excel. We offer a competitive and comprehensive total rewards package. To learn more about why PSE is a great place to work, see our Employee Value Proposition , which highlights our commitment to employee growth, work-life balance, and meaningful career opportunities in the energy sector.The pay range for this position is $82,000.00 - $136,300.00, and this position is eligible for annual goals based incentive bonuses.PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan. Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Detailed benefit overviews can be found on our Career page - Why Work For Us (pse.com) .Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at jobs@pse.com or 425-462-3017. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Utilities

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Technical Writing Analyst II

LexisNexis Risk Solutions • Remote
Linkedin (USA)

About The BusinessLexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle, all while reducing risk. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/insuranceAbout The RoleCreate accurate, thorough documentation in a fast-paced environment to support a variety of deliverables such as installation guides, help systems, web services guides, technical white papers, and knowledgebase articles. Manage multiple projects simultaneously. Work effectively both on your own and as part of a team.In this role, you will be hybrid (3x week) in Alpharetta, GA.ResponsibilitiesYou will have the opportunity to:Collaborate closely with Product Management, Technology, Implementation, Customer Enablement, and other stakeholders to gather information and ensure documentation accuracyCreate and maintain user guides, implementation guides, developer documentation, API documentation, release notes, knowledge base articles, and online help contentRecommend and implement documentation best practices, standards, templates, and workflowsManage documentation deliverables across multiple concurrent projectsRequirementsBachelor's degree in Technical Communication, English, Journalism, Information Systems, Computer Science, or a related disciplineTwo years’ experience in technical writingUnderstanding of the principles of structuring information and the documentation and software development processesExceptional writing, editing, proofreading, and analytical skillsAbility to communicate complex technical concepts clearly and conciselyStrong understanding of topic-based and task-oriented documentation methodologiesExperience developing customer-facing and developer-facing documentationAbility to manage workflow and manage multiple concurrent projects with tight deadlinesAnalytical thinking, organizational awareness, audience and content analysis, conceptual thinking, decision making (problem solving)Excellent interviewing and research skillsTool SkillsPrefer skills in:DITA/Oxygen XML Author or other dedicated authoring toolsXML, HTMLGitLabNice to HaveExperience using using markdown-based workflowsKnowledge of Model Context Protocol (MCP) documentation standards, concepts, and best practicesUnderstanding of semantic ontology principles, knowledge graphs, metadata modeling, and taxonomy designProfessional experience using AIU.S. National Base Pay Range: $59,200 - $98,600. Geographic differentials may apply in some locations to better reflect local market rates.We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. Show more Show less Seniority level Entry level Employment type Full-time Industries Data Infrastructure and Analytics

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