Cloud & Infrastructure Documentation Jobs

Job Description:Type of Requisition:RegularClearance Level Must Currently Possess:SecretClearance Level Must Be Able To Obtain:SecretPublic Trust/Other Required:NoneJob Family:IT Infrastructure and OperationsSkills:Job Qualifications:Information Technology Infrastructure Library (ITIL), Knowledge Base Management, Knowledge Management Tools, ServiceNow Platform, Writing DocumentationCertifications:NoneExperience:3 + years of related experienceUS Citizenship Required:YesJob Description:At GDIT, we support and secure complex government, defense, and intelligence missions. Our work strengthens national defense, modernizes enterprise technology, and enables operational readiness across the globe. Join us to deliver your best every day while embracing autonomy, seizing opportunity, and driving innovation.GDIT is seeking a Knowledge Manager to support the Army National Guard (ARNG). This IT Service Management (ITSM) initiative modernizes and sustains ARNG’s global IT services—including networking, compute, storage, cybersecurity, application hosting, and enterprise infrastructure—across DoWIN-A(NG) and DoWIN-A(NG)-Secret networks.This is a Hybrid role with up to 2 days telework per week. Onsite presence at our Falls Church facility based on mission and operational needs.How You’ll Make An ImpactLead the enterprise Knowledge Management strategy aligned to ITIL 4 best practices, ensuring knowledge assets support operational efficiency, service quality, and mission readiness.Serve as the functional owner of the ServiceNow Knowledge Management module, governing structure, taxonomy, metadata standards, and lifecycle controls (user-level governance, not platform administration).Establish and enforce knowledge governance standards, including content creation, review cycles, archival procedures, and quality assurance measures to prevent knowledge decay.Develop and maintain enterprise writing guidelines and knowledge architecture standards to ensure clarity, consistency, and usability for technical and operational audiences.Partner with service owners, Change Enablement, Configuration Management, cybersecurity teams, and SMEs to capture institutional knowledge and support new and evolving services.Drive adoption and cultural integration of knowledge-centered practices (KCP/KCS principles where applicable) across the GECOS organization.Analyze knowledge usage metrics, search trends, article effectiveness, and content gaps to measure business impact and identify improvement opportunities.Conduct periodic knowledge audits to ensure relevance, accuracy, compliance, and alignment with SLA and ISO 20000 service management requirements.Provide structured requirements and improvement feedback to the ServiceNow administration team to enhance workflows, search optimization, reporting, and usability.Support knowledge continuity during personnel transitions, surge support, and COOP scenarios to preserve institutional expertise.Ensure consistent knowledge governance across 54 states and territories in a geographically dispersed environment.What You’ll Need To Succeed (Required):Bachelor’s Degree and a minimum of 2 years’ experience. An additional 4 years of experience may be substituted in lieu of degree.Minimum of an active Secret security clearance required.DoW 8570.01-M IAT Level II (e.g., CompTIA Security+ CE) certification required.2+ years of relevant IT or enterprise operations experience.2+ years performing Knowledge Management within an ITSM or enterprise IT environment.Experience supporting DoD or Federal IT environments.Demonstrated experience using the ServiceNow Knowledge Management module within a governed enterprise environment.Experience developing content governance standards, knowledge taxonomies, and lifecycle management controls.Strong understanding of ITIL 4 Knowledge Management practices and continual improvement principles.Experience designing and enforcing enterprise content governance standards.Ability to analyze knowledge metrics and translate data into actionable process improvements.Proficiency with ServiceNow Knowledge Management and reporting capabilities.Experience with Microsoft 365 and SharePoint collaboration environments.GDIT IS YOUR PLACE:At GDIT, the mission is our purpose, and our people are at the center of everything we do.Growth: AI-powered career tool that identifies career steps and learning opportunities.Support: An internal mobility team focused on helping you achieve your career goals.Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.Flexibility: Full-flex work week to own your priorities at work and at home.Community: Award-winning culture of innovation and a military-friendly workplaceOWN YOUR OPPORTUNITY:Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.The likely salary range for this position is $76,500 - $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:HybridWork Location:USA VA Falls ChurchAdditional Work Locations:Total Rewards At GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.Our Identity Verification Process:As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About Our Work:We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT System Data Services

OverviewEmpower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.ResponsibilitiesWe have an exciting opportunity at the Department of State! The Knowledge Management (KM) Lead directs KM Specialists to develop, maintain, and enhance KM resources that support the customer’s mission to provide IT services to DoS users enterprise wide.Responsibilities:In this role, you will lead and execute the Knowledge Management Plan (KMP) and manage program documentation and capture operational knowledge. This includes: SOPs for contractor staff performing contract duties, internal quality control procedures and checklists, contractor training materials and onboarding documentation, contract deliverable templates and submission procedures, escalation procedures and contact lists, lessons learned and continuous improvement documentation.The KM Lead leads the development and maintenance of Knowledge Base Articles (KBAs) for common IT issues, troubleshooting procedures, and how-to guides.Additionally, you will align SOPs with Information Technology Infrastructure Library (ITIL) framework and DoS standards.Update SOPs to reflect modernization initiatives and emerging technologies.Create role-specific SOPs and Tactics, Techniques, and Procedures (TTPs) for support functions.The role will also ensure we document systems, applications, and databases across all tiers.Maintain logical and physical IT infrastructure diagrams.Document system architecture and data flows.Maintain security policies and compliance documentation.Maintain technical requirements and user guides.The KM Lead will develop user guides and quick reference materials for common IT tasks.Create orientation materials for new users of KM tools and IT services.You will ensure contractor program documentation in Government-approved repositories is complete, accurate and within all SLA standards.Qualifications EDUCATION AND EXPERIENCE The following are the education and experience required for this position:8+ yearsBachelor's in IT or related fieldSecret Security Clearance PREFERRED REQUIREMENTS:Comp TIA Sec+, ITIL 4 Foundation Certification(s) PHYSICAL REQUIREMENTS:This position requires the ability to perform the below essential functions:Sitting for long periodsStanding for long periodsAmbulate throughout an officeAmbulate between several buildingsStoop, kneel, crouch, or crawl as requiredRepeatedly lift and carry weight up to 40 poundsTravel by land or air transportation 10 % . About Empower AIAll hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.If hired for this position, the base salary range would be within the range provided. The base salary range represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including but not limited to work location, skills, experience, gov con contractual requirements, and performance. The range listed is just one component of Empower AI's total compensation package for employees. Pay Band Min USD $87,320.00/Yr. Pay Band Max USD $135,160.00/Yr. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Consulting, Information Technology, and Sales Industries IT Services and IT Consulting

UITS RESEARCH COMMUNITY ENGAGE (UA-RCEI-IUBLA)Research Technologies partners with researchers across Indiana University (IU) and the national research community to provide advanced computing infrastructure, research software, and technical expertise that accelerate discovery. This position works closely with the Jetstream2 team, which develops and operates 1 of the National Science Foundation's premier academic cloud computing platforms. Jetstream2 enables researchers, educators, and students across the United States to access scalable, on-demand cloud resources that support data-intensive research, artificial intelligence, classroom instruction, and scientific collaboration.What We Do:National Research Cloud: We develop and support Jetstream2, a flexible cloud computing platform that provides researchers with on-demand virtual machines, storage, and specialized computing resources.Research Enablement: We help researchers leverage cloud technologies to accelerate discovery, improve reproducibility, and support data-intensive and computational research.Technical Documentation and Communication: We create clear, accurate documentation that helps researchers, system administrators, developers, and campus partners effectively use and contribute to our services.Open Science and Collaboration: We work with universities, national cyberinfrastructure organizations, and funding agencies to advance research computing and broaden access to cutting-edge technology.Innovation and Service: We continuously evaluate and implement emerging technologies to provide reliable, secure, and scalable research infrastructure for a diverse scientific community.Works with key stakeholders to determine needs, reviews proposal requirements, organizes and creates assignments, and ensures adherence to deadlines; writes and prepares various technical documents such as research/grant proposals and applications for submission to funding and regulatory agencies including writing and/or editing ideas, abstracts, protocols and consents, study reports and appendices, or other regulatory documents; contributes to overall project management and cross-functional working groups to facilitate development and finalization of assigned documents; ensures quality and consistency among formatting and style; collects information on reported problems regarding consistency and/or clarity in proposals and manuscripts; amends proposals as needed/required; maintains version control for all documents.Contributes to and participates in meetings with the various research groups within the department; communicates with writing project stakeholders; ensures coordination of communication between stakeholders and supports overall collaboration among stakeholders.Prioritizes writing projects and provides a tracking mechanism on requests and includes estimated timelines, projects in progress, estimated completion dates, and duration of projects; follows standard procedures and processes for the optimal workflow of requests. and projects.Develops print and/or online publications or public presentations of results from research by applying critical thinking to acquired scientific and medical knowledge.Provides expertise on regulatory requirements and ensures assigned documents are produced in accordance with such guidance and relevant internal metrics; provides suggestions for process improvements and may provide guidance/oversight to hourly employees.Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.EDUCATIONRequiredBachelor's degree (preferably in English or a related field)RequiredWORK EXPERIENCE2 years in technical writing or a related fieldSkillsRequiredProficient communication skillsMaintains a high degree of professionalismDemonstrated time management and priority setting skillsDemonstrates a high commitment to qualityPossesses flexibility to work in a fast paced, dynamic environmentSeeks to acquire knowledge in area of specialtyHighly thorough and dependableDemonstrates a high level of accuracy, even under pressureThis role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.Why Our Team Is Exciting To Work With:The Jetstream2 team supports thousands of researchers nationwide who are tackling some of today's most important scientific and societal challenges. As a member of the team, the person in this position will collaborate with cloud engineers, research facilitators, software developers, and scientists to create documentation that makes powerful technologies accessible to a broad audience. This position is ideal for someone who enjoys translating complex technical concepts into clear, user-focused content and contributing to nationally recognized cyberinfrastructure, you'll have the opportunity to make a meaningful impact.Bloomington, IndianaFor full-time staff employees, Indiana University offers a wide array of benefits including:Comprehensive medical and dental insuranceHealth savings account with generous IU contributionsHealthcare and dependent care flexible spending accountsBasic group life insurance paid by IUVoluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insuranceBase retirement plan with generous IU contributions, subject to vestingVoluntary supplemental retirement plan optionsTuition subsidy for employees and family members taking IU courses10 paid holidays plus a paid winter break each yearGenerous paid time off plansPaid leave for new parents and IU-sponsored volunteer eventsEmployee assistance program (EAP)Learn more about our benefits by reviewing the IU Benefit Programs Brochure.Career Level: CareerFLSA: ExemptJob Function: ResearchJob Family: Technical WritingClick here to learn more about Indiana University's Job Framework.This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.If you wish to include a cover letter, you may include it with your resume when uploading attachments.Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.Request SupportTelephone: 812-856-1234 Show more Show less Seniority level Not Applicable Employment type Full-time Job function Research Industries Higher Education

TitleSr. Technical WriterProgram SummaryKBR’s Product and Technology Solutions Division specializes in rapid prototyping and advanced technology solutions for directed energy, electronic warfare, and security applications. With expertise in electronic warfare systems, critical infrastructure protection, and product R&D, KBR delivers cutting-edge innovations to meet mission-critical needs. Backed by a global presence and a strong ethical framework, KBR collaborates closely with customers to develop secure, effective, and forward-thinking solutions.Job SummaryKBR is seeking to hire a Senior Technical Writer to support a U.S. Government customer located at the Naval Research Laboratory (NRL) located in Washington, DC.Roles And ResponsibilitiesResearch, organize, write, edit, and produce technical documentation for complex publication projects.Ensure technical documents are accurate, complete, and compliant with editorial, customer, and government specifications.Maintain documentation standards for quality, formatting, style, graphics, and content coverage.Develop, review, and enforce documentation processes, style guides, and publishing standards.Analyze and resolve complex technical documentation challenges using established methodologies and best practices.Work independently with minimal supervision while managing multiple documentation priorities and deadlines.Collaborate with technical subject matter experts to gather, validate, and communicate technical information.Serve as a technical writing resource and mentor to junior team members, providing guidance and knowledge sharing.Review and edit documents to ensure consistency, clarity, accuracy, and adherence to organizational standards.Drive continuous improvement of documentation quality, usability, and publication processes.Basic QualificationsBachelor's degree in technical discipline or related field and a minimum of 5+ years of relevant experience.Demonstrated experience analyzing and interpreting Navy policies, NAVADMINs, OPNAV instructions, and security directives to develop compliant organizational policies and procedures.Working knowledge of the Risk Management Framework (RMF), including development of System Security Plans (SSPs), Plans of Action and Milestones (POA&Ms), and supporting cybersecurity documentation.Experience authoring standard operating procedures (SOPs), incident response procedures, playbooks, and technical documentation for diverse audiences.Strong ability to collaborate with technical subject matter experts (SMEs) to gather, document, and translate complex technical information into clear, actionable guidance.Proven technical writing and editing skills, with the ability to communicate complex concepts in a concise and easily understood manner.Experience developing policy, governance, compliance, or cybersecurity documentation within a DoD, Navy, or federal government environment.Excellent analytical, organizational, and communication skills with strong attention to detail.Ability to produce executive-level written communications using the Bottom Line Up Front (BLUF) format and other professional government writing standards.Preferred QualificationsBachelor’s or Master’s degree preferred, combination of Technical Communications with Cybersecurity, IT, or Systems EngineeringExperience with the Department of the Navy hierarchy.Experience supporting Naval Research Laboratory (NRL), Department of the Navy, or other DoD organizations.Familiarity with OPNAVINST 5239.1D and related Navy cybersecurity and information assurance directives.Experience supporting cybersecurity compliance, assessment, authorization, or audit activities.Knowledge of federal cybersecurity frameworks, standards, and best practices (NIST, RMF, DoD Cyber Workforce guidance).Must be a U.S. Citizen. No clearance required to start but candidate must be able to obtain and maintain a Top-Secret clearance.Work Location: Onsite at NRL office in Washington, DC.Compensation: $93,265.00 - $139,840.00. The salary range posted is for Washington, DC. The offered rate will be based on contract affordability, the selected candidate’s knowledge, skills, abilities, and/or experience, and in consideration of internal parity.Additional CompensationKBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short-term incentives, long-term incentives, or discretionary payments for exceptional performance.BenefitsKBR offers a selection of competitive lifestyle benefits which could include a 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.R2127671 Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

We are seeking a Technical Writer responsible for creating and updating the full range of technical documentation, including functional descriptions, system specifications, requirements documents, user guides, technical diagrams, interface control documents, and system security documents. Maintains the project document repository in SharePoint and ensures SDLC documentation is produced and kept current, producing up to 100 documents or document packages per year to meet contract requirements. *This position is contingent upon contract award.* Responsibilities: Write and edit technical documents and packages — reports, user manuals, standard operating procedures, system configuration guides, briefings, and security assessment reports. Develop outlines and drafts for review and approval by technical specialists and management, ensuring documents meet applicable requirements and regulations. Research and gather technical and background information from source materials, staff, and existing documentation. Coordinate and perform document formatting; revise and edit text and recommend changes to scope, format, and content for conformance to standards. Maintain the project document repository in SharePoint and ensure SDLC documentation is created and maintained continuously. Route deliverables through the formal approval workflow and incorporate stakeholder feedback; be available within ten business days of task assignment. Other duties as assigned. Qualifications: Years of Experience: Minimum 4 years of experience in a related field. Education Level: BS/BA (or equivalent). Clearance Requirements: Public Trust / High-Risk IT (minimum adjudicated NACI); U.S. citizenship required. Certification Requirements: Relevant industry certifications preferred; none required. Proficiency with Microsoft Office and SharePoint; experience with SDLC/eSDLC documentation, structured writing, and technical editing. Salary Range: $65,000 to $90,000 The compensation range listed for this position represents the good faith salary range Diné Development Corporation (DDC) and its subsidiaries reasonably expect to pay for the role, in accordance with applicable state and local pay transparency laws. Actual compensation will be determined based on a variety of factors, including the position's responsibilities, the candidate's education, experience, skills, internal equity, market considerations, and any applicable collective bargaining agreements or legal requirements. About Us Diné Development Corporation (DDC) is a Navajo Nation–owned family of companies that provides government agencies and commercial organizations with high-quality IT, professional, environmental, and research and development services. DDC is dedicated to empowering the Navajo Nation and the communities we serve. Benefits Eligible full-time employees receive a comprehensive benefits package, including medical, dental, vision, life and disability coverage, retirement savings with company match, and paid time off. Additional benefits include voluntary supplemental benefits, access to an employee assistance program, and educational assistance with tuition reimbursement. Equal Opportunity & Compliance Statement This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation, or any other basis prohibited by law. We participate in E-Verify. DDC is committed to providing equal employment opportunities to all applicants and employees. If you require a reasonable accommodation to participate in the application or interview process, please contact Recruiting for assistance recruiting@ddc-dine.com Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Executive Offices

Direct message the job poster from Data#3 Maddie Austen Maddie Austen Senior Recruitment Consultant @ Data#3 We're seeking an experienced Technical Writer to support a major Federal Government ICT environment. This is an excellent opportunity for someone with strong technical documentation experience who can work closely with infrastructure, application and cyber security teams to produce clear, accurate and high-quality documentation.The RoleYou'll be responsible for developing and maintaining a range of technical documents including:Standard Operating Procedures (SOPs)As Built As Configured (ABAC) documentationHigh Level Design (HLD) and Detailed Design (DD) documentsSecurity System Plans (SSPs) and supporting cyber security assessment documentationTechnical content that meets government security and compliance requirementsYou'll collaborate with technical SMEs, project teams and vendors to gather information, translate complex technical concepts into clear documentation, and ensure content is reusable and fit for purpose.About YouTo be successful, you'll bring:5+ years' experience as a Technical Writer within Federal Government ICT environmentsStrong experience producing technical and operational documentationExcellent written communication and stakeholder engagement skillsExperience working with technical SMEs across infrastructure, applications and cyber security domainsAbility to research, understand and document complex technical solutionsExperience reviewing and moderating content to ensure consistency and reusabilityHighly regarded experience includes:Microsoft technologiesMicrosoft Azure and cloud environmentsDevOps practicesApplication development or Infrastructure as Code (IaC) technologiesWhat's on OfferFederal Government engagementHybrid working arrangement based in CanberraInitial contract through to 30 June 2027Potential extension optionsOpportunity to work across complex ICT and cyber security initiativesSecurity Requirement: NV1 (Negative Vetting Level 1) clearance required.If you're an experienced Technical Writer with a strong Federal Government background and the ability to turn complex technical information into high-quality documentation, we'd love to hear from you.Apply now or contact me directly for a confidential discussion. Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Information Technology Industries IT Services and IT Consulting

Job Description To define and develop complex architecture roadmaps, practices, and processes for a specific domain within the enterprise, such as business, data, security, cloud/infrastructure or technology. A senior data architect would handle complex data architecture challenges and strategic initiatives and assume responsibility for high-level planning, decision-making, and leading the data architecture strategy to support business goals and innovation. Provide subject matter expertise, lea…

SBSA in Johannesburg is seeking an Information Architect within Corporate & Investment Banking to define architecture roadmaps, practices and processes for key domains such as data, security, cloud and technology. A senior data architect will lead high‑level planning and decision‑making, guiding the architecture strategy to support business goals and innovation. You will provide SME leadership, ensuring integrated, efficient and adaptable solutions for the Business Unit. J-18808-Ljbffr

Active Opportunity Track: This position maps directly to the Knowledge Manager classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Ireland. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Für unsere Cloud-ERP-Lösung Haufe X360 suchen wir zum nächstmöglichen Termin am Standort Freiburg ein:e Werkstudent:in (d/m/w) im Bereich Instructional Design im Team Partner Enablement & Education. Als Schnittstelle zwischen Vertrieb und Technik unterstützt du unser Team beim technischen Wissensaufbau unserer Partner:innen. DAS ERWARTET DICH: Als Werkstudent:in unterstützt du unser Instructional Design-Team bei der Erstellung von Lerninhalten und der Weiterentwicklung unserer Lernplattform (LX…

Runpod is the AI Developer Cloud. More than one million developers, from indie researchers to teams running frontier models in production, use Runpod to experiment, train, fine-tune, deploy, and scale AI on one platform. The platform has processed more than 20 billion inference requests. We closed a $100M Series A in June 2026. We're at an inflection point for AI infrastructure, and we're building the platform the next generation of developers will depend on. Learn more in our CEO's funding ann…

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.Knowledge ManagerOracle & Enterprise Applications PracticePosition SummaryThe Knowledge Manager will establish, govern, and continuously enhance the Oracle & Enterprise Applications Practice knowledge ecosystem. This role will be responsible for defining the knowledge management strategy, building and maintaining a centralized knowledge repository, and ensuring that delivery teams, architects, solution leads, and practice leadership have access to high-quality, reusable assets, accelerators, methodologies, lessons learned, case studies, and intellectual property.The role serves as a critical enabler for delivery excellence, innovation, practice growth, employee development, and operational efficiency by transforming institutional knowledge into a scalable and accessible business asset. The Knowledge Manager will work closely with Practice Leadership, Solution Architects, Delivery Teams, PMOs, Learning & Development teams, and Sector Leaders to drive knowledge capture, reuse, governance, and adoption across the Oracle and Enterprise Applications portfolio.Key ResponsibilitiesKnowledge Management Strategy & GovernanceDefine and execute the Practice Knowledge Management Strategy aligned with business objectives.Establish governance frameworks, standards, taxonomies, metadata models, and content lifecycle management processes.Create policies for content creation, review, approval, publication, archival, and retirement.Lead Knowledge Management Steering Committee meetings and drive knowledge initiatives across the practice.Develop KPIs and dashboards to measure knowledge creation, consumption, reuse, and business impact. Enterprise Knowledge Repository ManagementDesign, implement, and maintain a centralized practice-wide knowledge repository.Ensure knowledge assets are organized, searchable, current, and easily accessible.Manage repository structure, tagging standards, content classification, and access controls.Implement processes to continuously improve repository usability and user experience.Drive adoption of collaboration and knowledge-sharing platforms. Knowledge Capture & Content ManagementEstablish systematic processes to harvest knowledge from client engagements, proposals, delivery programs, and innovation initiatives.Capture and curate:Methodologies and delivery frameworksSolution accelerators and toolsReusable templates and work productsImplementation playbooksLessons learned and best practicesCase studies and success storiesTraining materials and learning contentIndustry and functional domain expertisePartner with engagement teams to ensure timely contribution of assets into the repository. Practice Enablement & AdoptionPromote a culture of knowledge sharing and collaboration across the Oracle and Enterprise Applications practice.Drive awareness campaigns and adoption programs to increase repository usage.Enable consultants, architects, and leaders to contribute and consume knowledge effectively.Partner with Learning & Development teams to integrate knowledge assets into capability-building programs.Develop communication plans and knowledge-sharing forums across practice communities. Intellectual Property & Asset DevelopmentSupport creation and management of practice intellectual property and delivery accelerators.Maintain inventories of reusable assets and identify gaps requiring new content development.Collaborate with solution and offering leaders to package knowledge into repeatable service offerings.Ensure alignment between methodologies, tools, accelerators, and practice standards. Analytics & Continuous ImprovementMonitor repository health, asset utilization, user engagement, and knowledge contribution metrics.Conduct regular audits to ensure content quality, relevance, and compliance.Identify opportunities for automation, AI-enabled search, content recommendations, and knowledge discovery.Benchmark best practices and continuously evolve the knowledge framework. Key Performance Indicators (KPIs)Percentage of delivery teams contributing reusable assets.Repository adoption and active user metrics.Search success and user satisfaction scores.Knowledge asset reuse rate across engagements.Number of new accelerators, playbooks, and reusable artifacts created.Reduction in effort through knowledge reuse.Repository content quality and currency score.Knowledge contribution compliance across projects.Required QualificationsEducationBachelor's or Master's degree in Information Management, Business, Technology, Knowledge Management, or related discipline.Experience8+ years of experience in Knowledge Management, Practice Operations, Learning & Development, Content Management, or Consulting Enablement roles.Experience supporting Enterprise Applications, ERP, Oracle Cloud, SAP, Microsoft, or large consulting practices preferred.Proven experience designing and managing enterprise knowledge repositories.Experience driving organization-wide knowledge-sharing and adoption programs.Required SkillsFunctional SkillsKnowledge Management frameworks and best practicesInformation architecture and taxonomy designContent lifecycle managementRepository governance and administrationProcess design and continuous improvementChange management and stakeholder engagementTechnology SkillsMicrosoft SharePointMicrosoft Viva / Microsoft 365 Collaboration PlatformsKnowledge Management platformsPower BI reporting and analyticsAI-enabled search and content discovery solutionsContent management systemsLeadership SkillsStrategic thinkingStakeholder managementCross-functional collaborationExecutive communicationInfluencing without authorityProgram managementSuccess ProfileThe ideal candidate is a strategic thinker with a passion for enabling large consulting organizations through knowledge. They combine strong governance and operational discipline with the ability to foster collaboration, drive adoption, and build a culture where knowledge is treated as a critical enterprise asset. The individual will play a pivotal role in transforming the Oracle & Enterprise Applications Practice into a knowledge-driven, highly scalable organization that accelerates delivery excellence, innovation, and growth.EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Professional Services

Job TitleSenior Technical WriterAbout Skyhigh SecuritySkyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world’s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency.Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company.Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our ‘Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self.We are on these too! Follow us on LinkedIn and Twitter@SkyhighSecurity.Role OverviewIn this position you’ll leverage your tech writing skills and expand your experience in project management and reporting. Given our international workforce, be prepared to enjoy the broad spectrum of colleagues, and be open to learning more about those who have differing opinions. Additional opportunities for growth can include editing, systems admin tasks, UI text copy writing/editing, and technical training to write deeply complex content.About The RoleDevelop, manage, and deliver high-quality written content under tight deadlines in a fast-moving software development environment.Attention to detail must drive you, making sure that content is clear and accurate, while conveying the proper voice while adhering to our internal style guide.Part of this role is constantly advocating for our customers, finding the seams in customer experience before our users do.An ideal candidate is a highly organized person who is experienced in running documentation projects and who enjoys cross-functional work.About You4 - 8 years experience in technical writing, ideally with time in SaaS products.Demonstrated ability to write well-crafted, easy-to-consume documentation.Experience writing release notes or similar documentationUI copy editing experience (or a desire to expand your skills in this area)Experience building reports in JIRA or similar project-management toolsKnack for identifying the key objectives of task-oriented contentExcellent communication skills and writing capabilitiesExceptional attention to detailAbility to work collaborativelyFollow an established style guide and work with editors to create the best possible documentation.Company Benefits And PerksWe believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.Retirement PlansMedical, Dental and Vision CoveragePaid Time OffPaid Parental LeaveSupport for Community InvolvementWe're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.Our Commitment To YouAt Skyhigh Security, we are committed to creating a safe and trustworthy experience for our customers, employees, and candidates. Please be aware that fraudulent recruiting activity can occur through fake job postings or impersonated communications.Skyhigh Security conducts interviews through professional channels only and does not use text messages, instant messaging, or group chats for interviews. We will never request sensitive personal information—such as your date of birth, Social Security number, or national ID number—during the interview process.Skyhigh Security also does not require candidates to pay fees, purchase products or services, or process payments of any kind as part of the recruiting or hiring process. And Skyhigh Security will never keep any original work authorization documents that we may be required to review during the hiring process. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Secure Every Identity, from AI to HumanIdentity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is seeking a technical writer who is passionate about creating and delivering developer-centered technical content for developer.okta.com. We’re looking for a collaborative, creative team member who understands how to write clear, concise, and relevant content.Reporting to the Manager of Technical Documentation, you will work closely with a global network of engineers, product managers, and developer success professionals to understand real-world use cases for identity and access management.You will create practical technical content that guides Okta's broad technical community, including application developers and integration partners  to adopt, integrate, and deploy our solutions successfully.If you have a passion for learning new technologies and want to help us drive the adoption and reach of our products and platform, this is the place for you! Location: Bengaluru, Karnataka, IndiaWork Mode: Hybrid (2 days Onsite per week)Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment." What you’ll be doingDesign, develop, edit, and deliver accurate and effective developer documentation for Okta products.Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content.Follow our documentation guidelines to produce high quality documentation.Prioritize projects when working with multiple engineering teams.Collaborate with developers to review API documentation.Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance. What you’ll bring to the roleMinimum 4 years relevant experience writing documentation for Cloud or Enterprise products.Bachelor’s degree or certificate in Technical Writing is preferred.Self-starter who thrives in a fast-paced environment.Excellent written and verbal communication skills.Experience writing SDK, CLI, or developer tools documentation.Experience writing developer documentation and release notes.Experience with Markdown, Visual Studio Code, Acrolinx, and source code control tools such as Git and GitHub.Familiarity working with Jira and Confluence.Good collaboration skills with the writers and cross-functional teams. And extra credit if you have experience in any of the following!Strong ability to understand the application of security products in the real world and produce use case-based content.Knowledge of Okta or similar identity and access management solutions.Experience with DITA, OpenAPI, and any API management and publishing platform.Experience working in an Agile environment.Education:A Bachelor’s degree in Engineering, Information Systems, Technical Communications, or a related technical field.#P22406 The Okta ExperienceSupporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + CommunityWe are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Computer and Network Security

Job Description: The Technical Communications Manager (TC) is responsible for gathering inputs on the product requirements, identifying the requirements, and documenting them into the respective manuals of intended use. The TC should conceptualize the delivery of content and identify the tool to be used to deliver the conceptualized content.The TC should ensure that the deliverables are made on time in accordance to the project plan timelines (complete and/or interim releases) and by following the Siemens Style Guide, Technical Writing rules, and the Document Development Life Cycle. The TC is also responsible for conducting the review of the documents as per the process requirements and archiving them in the designated repositories as per the quality requirements.In addition to this, the TC is responsible for managing the localization and translation of the deliverables to the respective languages.Internal Interactions: Product Manager, Project Manager, Quality Manager, Development Team (e.g. Scrum Master, System Analyst, Architect, Developers, Testers), Usability Engineer, other stakeholders (e.g. Business Units)What are my tasks? Develop and deliver assigned content based on requirements of products and processes. Plan, control and support tracking of documentation, training and learning activities according to project schedule. Adhere to product/organizational processes and quality guidelines for content creation and tooling. Participate in team planning discussions and execute review activities. Work in close coordination with technical teams, product and project management for planning and delivery. Regular reporting to team lead as well as stakeholders/partners on status, risks and issues. Identify and resolve gaps and inconsistencies in the existing documentation.What do I need to know to qualify for this job?Minimum Qualification: Any non-technical graduate (B.A., B.Sc, B.Com) or B.E/B.Tech/ – Electrical \ Electronics \ Computer ScienceExperience:3-4 years of experience in professional technical writing.Experience working with global team, and flexible to work across partner time zones to suit work requirementKnowledge/Competencies: Expertise in technical documentation (analysis, concept, design). Knowledge of content management systems, authoring tools, graphic tools, documentation standards and rules. Good understanding of database concepts and terminology. Awareness of the agile method of software development. Familiarity with understanding of XML files and the use of XSD files. Excellent verbal and written communication skills and presentation skills. Ability to balance high quality work standards against time constraints. Sound analytical and problem solving skills. Ability to work as an individual contributor and take ownership. Should be willing to travel for project requirements.The following competencies are desirable: Healthcare IT know how Clinical Workflow Knowledge Regulatory Requirements for medical devices (i.e. FDA 21CFR820QSR, ISO 13485) Presentation, Elicitation, Negotiation, Communication Product Standards (DICOM, IHE, etc.) LeadershipWhat experience do I need to have? Professional: Experience in conceptualizing, creating, and delivering documents as per technical documentation standards. Expertise in performing user analysis to determine the scope of update in a document. Expertise in working in a team environment. Project / Process: Experience in working in a SW development. Experience in agile development projects. Leadership: Experience with managing internationally staffed teams, management and balancing of different stakeholder expectations, management of product definitions. Intercultural: Experience with international/ intercultural teams.What else do I need to be strong at? Self-starter and quick learner Self driven and Initiative Creative and strategic thinking Decision making skills Result orientation Self motivated and provides motivation and inspiration to the team Strong Analytical and Problem Solving Skills. Strong team player and networking skills Strong written and oral communication skills. Strong interpersonal skills Strong customer focusAbout Siemens Healthineers:Siemens Healthineers is one of the world's largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers' needs.In fiscal 2015, Siemens Healthcare had around 44,000 employees worldwide and posted a revenue worth 12.9 billion euros, and profits of more than 2.1 billion euros.At Siemens Healthineers, we are passionate about enabling healthcare providers worldwide to deliver high-quality patient care, and to do so affordably.As a leading global healthcare company, we at Siemens Healthineers continuously develop our portfolio further, from medical imaging and laboratory diagnostics, to adding managed services, consulting, and healthcare IT services – as well as further technologies for therapeutic and molecular diagnostics.Turning product and service engineering into healthcare engineeringWhen thinking of engineering it comes down to bits and bytes, to pixels and voxels, to mg/dl and mmol/l. Is that not true? We believe it is, but only to a certain extent. We believe in engineering in a broader sense. Applying engineering and scientific skills, creativity, and persistence to solve the fundamental clinical, operational and financial challenges whenever and wherever they occur – that is what we believe in and what we strive for.We have always been close to care providers, helping them to deliver better care for patients. Based on strong dedication to engineering excellence, we undertook many times pioneering role in helping healthcare professionals to improve care and extend it to more patients.For the future it´s about further developing our traditional strengths in the imaging and diagnostics arena and complementing them with new offerings. We continuously expand into management, consulting, and digital services, and broaden our portfolio with, for example, advanced therapy solutions and molecular in‐vitro diagnostics.At Siemens Healthineers we are connecting our product heritage, our global network of customers, our healthcare expertise, our project experience, and our service skills to holistically support you according to your needs – taking our excellence in product engineering to healthcare engineering.About the business verticals that we are hiring for :Read on more at:http://www.healthcare.siemens.com/infrastructure-it and http://www.healthcare.siemens.com/medical-imaging-it Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries Medical Equipment Manufacturing, Hospitals and Health Care, and Biotechnology Research

Date Posted:2026-07-09Country: United KingdomLocation: UK Home Based, Home Based, United KingdomSenior Instructional DesignerOverviewThe Senior Instructional Designer leads the design, development and continuous improvement of innovative learning solutions applying modern instructional design and agile practices. This role partners with business leaders, subject matter experts, and cross-functional teams to assess learning needs and deliver engaging, scalable programs that improve performance and support organizational goals.The ideal candidate is a strategic thinker and learning methodologies consultant who builds strong partnerships across L&D, HR, Business units and Operations.Key ResponsibilitiesLearning Strategy and Needs Analysis Participate in needs assessments to identify performance gaps and define learning objectives Consult with stakeholders to align learning solutions with business priorities Recommend the best delivery formats (e-learning, ILT/VILT, blended, microlearning, social learning, job aids, etc.)Instructional Design and Development Design and develop high-quality learning programs using Agile, ADDIE, or other instructional design models Create storyboards, scripts, facilitator guides, learner guides, e-learning modules, simulations and assessments Apply adult learning principles, design thinking and accessibility standards to create effective experiences Coordinate the design of learning journey pathways and capability frameworksTools and Technology Develop digital learning assets using tools such as Articulate 360, Synthesia, Vyond, BranchTrack, Camtasia, Adobe Creative Cloud, Canva, VR eyeglasses and LMS platforms Workday and Axonify Translation and localization of learning products to multiple languages Partner with LMS administration to upload and test learning content Leverage AI and other emerging technology to enhance learning effectivenessAgile and Project Management Manages multiple learning products simultaneously from concept to deployment using agile methodologies Breakdown complex learning solutions into manageable, incremental deliverables Scope projects, create timelines and coordinate with SMEs, stakeholders and vendors Collaborate with cross-functional teams in fast-paced environment, ensuring transparent communication and alignment Ensure deliverables meet quality, brand and compliance standardsEvaluation and Continuous Improvement Create measurement strategies to evaluate learning effectiveness using Kirkpatrick and ROI models Analyze data and learner feedback to make evidence-based improvements Maintain documentation and standardization across learning productsQualifications 3-5+ years of experience in instructional design or learning experience design Strong portfolio demonstrating e-learning, blended solutions, and iterative/ agile design Advanced proficiency in authoring tools such as Articulate360, Vyond, Synthesia, visual design tools and AI Strong communication, project management and stakeholder management skills Proven experience applying adult learning theory, learning science and instructional design modelsKey competencies Agile mindset and adaptability Strategic / design / user centric thinking Collaboration and stakeholder management Project Management Communication written and verbal Problem-solving Creativity and innovation Data-driven mindset Attention to detailIf you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.Become a part of the Otis team and help us #Buildwhatsnext!Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.Privacy Policy and Terms:Click on this link to read the Policy and Terms Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Consumer Services

Your Benefits Continuous Training Sharpen your skills and advance your expertise with our professional development programs. Great Team It’s truly the people that make the difference — and with us you’ll join the best team around. Flat Hierarchies Get straight through to the decision-makers with our streamlined organizational structure. Room for Innovation Turn your ideas into action in an environment that champions creativity and empowers you to lead change. Events From team outings to holiday parties and networking events, we build strong connections by spending quality time together. Quick Decision Processes Make things happen faster with streamlined processes that promote efficiency and effectiveness. Job Description What you can expect Shaping the Future: Join a passionate collective of learning designers dedicated to building the next generation of impactful multimedia experiences.Co-Creating with Global Experts: Partner with a diverse, cross-functional network of subject-matter experts to uncover the real-world needs of our teams and design learning that truly matters.Designing Experiences for a Global Community: Build immersive, interactive content for our worldwide workforce, using creative storytelling to bridge cultures and inspire a global audience.Innovating Without Limits: Partner with creative developers who blend technical mastery with instructional storytelling to create digital magic.Crafting Meaningful Journeys: Transform high-level goals into strategic learning blueprints, defining clear paths that empower our people to grow and succeed.Championing Design Excellence: Elevate the standard of our learning portfolio by ensuring every project reflects the latest in LXD (Learning Experience Design) and speaks with the modern yet authentic voice of the Rhenus brand.Deliver and Facilitate High-impact Training: Command live and virtual training, including hands-on coaching, ensuring learning experiences are backed with significant human interactionsGrowing Together: Become part of a supportive team where curiosity is celebrated and having fun is part of the job description. What you bring Minimum 2 years of ISD and L&D experience, including implementation of large e-learning projects, is a must; 3+ years’ experience is preferredA working knowledge of learning theories is essential (ADDIE, SAM, Gagne)An understanding that adults learn differently from students in school (andragogy vs pedagogy)Minimum 2 years of combined experience in live/virtual facilitation and the application of professional coaching models (e.g. GROW, structured feedback techniques), ideally within a corporate environment. A recognized coaching certification is a distinct advantage.Must have excellent communication skills in English; the ability to communicate in a foreign language is a distinct advantageMust have experience with using authoring tools such as Adobe Captivate and/or Articulate 360 and/or Adobe Creative Cloud; Knowledge of, and experience with, a modern Learning Management System is a must, experience with Workday is a distinct advantage Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Transportation, Logistics, Supply Chain and Storage, Truck Transportation, and Freight and Package Transportation

AI Data & Knowledge Engineer - AVPAbout The RoleWe are looking for a senior AI Data & Knowledge Engineer to lead the design and evolution of enterprise-grade data and knowledge foundations for AI systems. This role requires deep expertise in data engineering, big data architecture, ETL/ELT design, and scalable backend pipeline development, alongside strong experience in RAG, GraphRAG, ontologies, and knowledge graph technologies. The role will define standards and architecture patterns that ensure AI applications are powered by reliable, governed, and scalable data platforms.Key ResponsibilitiesLead architecture and technical design for AI-ready data platforms, including ingestion, transformation, storage, serving, and retrieval layers.Define standards for scalable batch and streaming data pipelines, ETL/ELT frameworks, and backend data services supporting AI applications.Own data and knowledge architecture across the platform, including knowledge graphs, ontologies, semantic models, and retrieval architectures.Establish and enforce standards for data contracts, lineage, observability, governance, and quality controls for AI systems.Partner with platform, architecture, and AI engineering teams to design robust integration patterns across enterprise source systems and AI services.Drive adoption of modern data engineering practices, including orchestration, CI/CD for data pipelines, reusable framework components, and automated quality checks.Lead evaluation and implementation of technologies across big data processing, vector search, graph stores, metadata tooling, and AI data infrastructure.Coach and develop Officers and Senior Associates; support hiring and capability building across the pod.Represent the Data/Knowledge function in architecture reviews, governance forums, and cross-functional planning discussions.Required QualificationsBachelor’s or Master’s degree in Computer Science, Data Engineering, Information Systems, or a related field.8–14 years of experience in data engineering, data architecture, platform engineering, or large-scale data systems.Deep expertise in building scalable data pipelines, ETL/ELT frameworks, and backend data platforms.Strong experience with distributed data processing technologies such as Spark, Databricks, Flink, or equivalent ecosystems.Experience designing enterprise data architectures across data lakes, warehouses, lakehouses, and AI-serving layers.Strong understanding of orchestration, observability, performance tuning, reliability engineering, and cost-aware pipeline design.Deep expertise in RAG, GraphRAG, knowledge graphs, ontology design, semantic modeling, and metadata-driven architectures.Experience owning data governance frameworks, data contracts, lineage, and compliance controls at scale.Cloud certifications in AWS and/or Azure are a plus.Proven experience leading technical teams and influencing architecture decisions across multiple domains.Strong written and verbal communication skills, including the ability to present technical designs and trade-offs clearly.Work ScheduleOn-premiseKeywordsData Engineering, Big Data Architecture, ETL, ELT, Data Pipelines, Spark, Databricks, Kafka, Airflow, Lakehouse, Data Governance, Data Contracts, Metadata, Lineage, RAG, GraphRAG, Knowledge Graphs, Ontology, Vector Database, AI Data PlatformAbout State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO StatementJob ID: R-795830 Show more Show less Seniority level Not Applicable Employment type Full-time Job function Information Technology Industries Financial Services, Investment Banking, and Investment Management

ApplyDescriptionWho We AreScale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide.About The RoleScale Computing is looking for a Training Specialist to join our partner enablement team. This role sits at the center of two critical functions: building and publishing partner-facing e-learning courses, and triaging inbound partner learning support cases. You will take course designs, scripts, and content frameworks provided by the Sr. Manager and SMEs and produce polished learning experiences in Articulate Rise 360, publish them to our Docebo LMS, and keep the production pipeline organized in Monday.com. You will also serve as the first point of contact for partner LMS support issues and new training requests.You won’t own training strategy, high-level curriculum design, or content decisions, as those will begin with the Sr. Manager and will be a collaborative endeavor as we move from planning to production. What you own is execution quality, research and cross-functional collaboration, production speed, triage responsiveness, and the consistency of the learner experience across everything we publish.What You’ll DoCase Triage & Request IntakeInbound Work Arrives Through Two Automated Salesforce Case Types Training Request cases are submitted when a stakeholder or partner needs new training content. Upon receipt, review the request, log it on the Monday.com production board, and keep the requestor informed as it moves through prioritization and production. LMS Support Request cases are submitted when a partner is experiencing an issue—course access, enrollment errors, completion tracking problems, or login issues. Serve as the first responder: diagnose, resolve when possible, and escalate to the Sr. Manager with full context when the issue requires deeper intervention. Maintain accurate case records, status updates, and resolution notes in Salesforce throughout the lifecycle of each caseCourse Production(Sr. Manager and Leadership have determined training(s) need to be created or updated…) Collaborate with Subject Matter Experts (SMEs) to gather technical content, training materials, and reference documentation needed to teach the core learning outcome for each course; organize and maintain that material in Google Drive as a structured source library for production Partner with the Sr. Manager using Claude (AI) to conduct course research, compile and synthesize source content, and produce initial course design drafts, translating raw inputs into structured outlines and learning frameworks ready for authoring. (Leverage the Training Creation Claude Skill) Build and update courses in Articulate Rise 360 from design documents, scripts, storyboards, and source materials provided by the SMEs or Sr. Manager. Submit draft courses to Articulate Review 360 for Sr. Manager/SME review; incorporate feedback and manage version tracking through the approval process. Build Courses in the LMS to house the Rise 360 authored SCORM files Export approved courses from Rise 360 as SCORM 1.2 or xAPI packages for LMS upload. Maintain consistent formatting, brand standards, and style guidelines across all courses Create and edit supporting visual assets using Canva (graphics, illustrations, icons) Edit, shorten, splice, pull out, and integrate video content using iMovie or equivalent toolsLMS & Publishing Draft LMS courses in Docebo, upload SCORM/xAPI packages, configure metadata, catalog placement, and enrollment settings using the approved template and current branding guidelines for fonts, headers, thumbnails, certifications, and badges. Test course functionality end-to-end in the LMS before go-live; validate and correct issues Maintain course organization, versioning, and landing pages in Docebo Support course marketing to the partner user group at go-live as directedProduction Management Own the Monday.com production board as the source of truth for all active and pending course work Keep project cards current with accurate stage, owner, and deadline information Flag blockers or timeline risks to the Training Specialist proactivelyOngoing Maintenance and Reporting Apply content updates and refreshes to existing courses as directed Audit published courses periodically for broken links, outdated assets, or formatting inconsistencies Draft and release change documentation when published courses are updated Leverage the LMS data export reporting function and upload to Claude to generate training reports leveraging the Training Report Claude Script.RequirementsWhat You BringSkills And Experience Bilingual fluency in English is crucial Working hours to align with business hours of Scale Computing teams (ET, MT, PT) Ticketing or case queue environment (Salesforce or similar) Proficiency with Google Workspace (Docs, Sheets, Drive, Gmail) Working knowledge of Canva or other basic graphic asset creation Comfort with basic video editing (iMovie or equivalent) Close attention to detail; you notice when fonts, spacing, or styles are off Organized, self-directed work style, comfortable checking in/asking questions, with strong follow-through on triage and revision cycles Clear written communication skills for async partner-facing and internal communication Experience using AI tools (Claude, Gemini, ChatGPT, or similar) for research and content productionNice to Have Experience with Articulate Rise/Storyline Experience with Docebo or any other LMS Familiarity with Salesforce reporting and case management Background in partner/channel training, B2B technology, or SaaS environments Experience supporting external learners or customers in a helpdesk or enablement contextBenefits Group medical insurance Casual dress code Hybrid work schedule Paid company holidays Cab facilities Fully stocked snacks at office Vibrant and inclusive workplace atmosphere Flexible work environment with growth opportunitiesScale Computing is an equal opportunity employer. Final candidates will be subject to a pre-employment background check Show more Show less Seniority level Entry level Employment type Full-time Job function Human Resources Industries IT Services and IT Consulting

Team Manager - Technical WritingLocation: Bengaluru, IndiaCompany: Epiroc Mining India Private LtdDepartment: Research and Development – Corporate UnitsBusiness Area: Research & DevelopmentRole Type: Regular, Full-TimeAbout The RoleAs the Team Manager for Technical Writing at Epiroc, you will play a pivotal role in ensuring the delivery of high-quality technical documentation that supports the safe operation and maintenance of our advanced mining, earthmoving, and drilling equipment. Your leadership will be instrumental in driving the development of instruction manuals and standard operating procedures (SOPs) that are precise, user-friendly, and aligned with product requirements.You will collaborate cross-functionally with project offices, R&D, and service operations teams to gather, refine, and incorporate critical product information. Using advanced Content Management Systems and Technical Information platforms, you will ensure the efficient publishing and timely communication of technical documents to our customers and stakeholders.Key ResponsibilitiesLead the creation and maintenance of comprehensive technical manuals and SOPs for a broad range of equipment including drill rigs, loaders, and trucks, ensuring technical accuracy and compliance with engineering standards.Collaborate closely with internal teams such as R&D, project offices, and field service to acquire and validate content for publication.Manage and optimize the use of content management systems and technology tools like Adobe InDesign, XMetaL, Oxygen, Teamcenter, and Schema ST4 to enable modular content creation and single-sourcing for maximum reuse and consistency.Drive continuous improvement initiatives to innovate technical communication methods, reduce translation costs, simplify content complexity, and enhance overall documentation quality and customer experience.Regularly engage with customers to collect feedback on documentation usability and implement improvements that strengthen client relationships and satisfaction.Recruit, develop, and retain a skilled technical writing team by nurturing a motivated, collaborative, and high-performance culture.Provide ongoing coaching, mentoring, and performance evaluations, fostering professional growth aligned with evolving business and technology trends.Define, implement, and refine internal standards, workflows, and best practices to enhance operational efficiency and deliverables quality.Monitor team performance through metrics and reporting tools, ensuring objectives related to quality, delivery timelines, and resource management are met consistently.Promote Epiroc’s core values including integrity, inclusivity, and open communication within your team and broader corporate community.Required Qualifications And ExperienceBachelor’s degree in Mechanical Engineering, Automobile Engineering, or a closely related discipline.Minimum of 12 years of industrial experience specifically within mining, earthmoving, drilling equipment, or off-road vehicle sectors.Extensive experience in structured authoring, modular content development, and enterprise-level Content Management Systems delivering single-source publishing solutions.Proven expertise in technical documentation methodologies including topic-based authoring, minimalism in communication, DITA standards, and XML authoring tools such as XMetaL or Oxygen.Familiarity with Simplified Technical English to ensure clarity and global usability of documentation.Strong working knowledge of Adobe Creative Suite (InDesign), Teamcenter, and Schema ST4 for document management and production.Excellent analytical and problem-solving skills to translate complex technical and customer requirements into clear, actionable tasks.Demonstrated effective communication and leadership capabilities with experience managing multi-disciplinary teams in dynamic, results-driven environments.Desired Behaviors and CompetenciesHighly enthusiastic and responsible with meticulous attention to detail and the ability to excel in a fast-paced, pressure-driven environment.Exceptional interpersonal and communication skills to foster collaboration across diverse teams and stakeholders.Strong organizational and analytical skills combined with a goal-oriented and self-motivated mindset.Adaptable, open-minded, and receptive to new ideas, technologies, and working methods.Committed to continuous learning and professional development for oneself and the team.Why Join Us?This role offers a unique opportunity to take full ownership of the technical documentation lifecycle within a leading company in the mining industry. You will lead a talented team and be empowered to innovate documentation processes and technologies, contributing directly to product safety, usability, and customer satisfaction. Epiroc fosters an inclusive, values-driven culture where integrity, collaboration, and respect are paramount. Additionally, this position provides substantial opportunities for professional growth and skill enhancement aligned with industry advancements.About EpirocEpiroc is a global leader in mining and infrastructure equipment, dedicated to sustainable productivity and innovation. Our commitment to safety, ethics, and diversity creates a dynamic workplace where employees thrive and contribute to impactful projects that shape the future of mining technologies.Join us and be part of a culture that values your unique talents and supports your career journey.It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.  Learn more at www.epiroc.com Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Mining