Description CERBAIR développe et déploie des solutions technologiques de lutte anti-drone destinées à des environnements exigeants : forces armées, forces de sécurité, infrastructures critiques et clients internationaux. Dans le cadre du développement de nos activités, nous recherchons un(e) Training Manager / Instructional Designer H/F . Rattaché(e) à la Direction Customer Success , vous êtes garant(e) de la conception, du déploiement et de la qualité des dispositifs de formation associés à no…
IT Alliance Australia
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Remote
Linkedin (Australia)
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Krishna Bahadur Rana
Krishna Bahadur Rana
Lead Talent Acquisition | Project Management | Change Management
One of our Federal Government Clients is seeking to engage a Content Designer – APS6Please check below all the job details:Contract Duration: 07 Months with possible extensionWork Location: All states offices across Australia (Hybrid available)Work Arrangement: Min 03 Days a week require to work from state office.Eligibility: You must need to be Australian CitizenTentative Start Date: 1st Dec 2026Working Hours: 7.5 hours a day/ 37.5 hours a weekKey duties and responsibilities: Responsibilities of the Content designer include: Designing, planning and writing content that meets user needs and is easy to understand. Implementing best practice using style guides, content patterns, content strategies and policies. Developing and maintaining relationships with stakeholders at all levels. Using evidence, data and research to improve content and user experience. Working with multidisciplinary teams in an agile project environment, and using azure dev ops to manage work. Participating in workshops and planning events to develop requirements and features. Preparing documents, presentations and talking points. Working autonomously and as part of a team. Providing support to content leads, channel leads, director and mentoring less experienced staff. Technical skills: Experience with content production and analysis software such as Gather Content, Google Analytics and Google Search Console (desirable) and experience with htmlAbout the project: Contractor staff support work on: Reforms to assessment and triaging for individuals in online services. Enhancements to the search function and information architecture of Workforce Australia. Digital Employment Fund streamlining. Stream 3 trial. Career mapping. Essential Criteria: Experience in writing, editing, structuring, and maintaining complex content that meets user needs. WorkforceAustralia.gov.au website (public and authenticated content), mobile app, digital assistant, notifications sent through email, SMS and mobile appExcellent written and verbal communication, consultation and stakeholder management skills. Ability to apply Australian Government and department style guides such as WCAG 2.1, Government Style Manual and Digital Service Standards. Experience working with and in multidisciplinary teams in an agile project environment. Experience in providing advice to management and the senior Executives about content design. Work autonomously, use initiative and self-direction, lead and manage staff in a team environment, and manage competing priorities. Desirable Criteria: Tertiary qualifications in relevant communications field. Short courses in writing, content design, online accessibility or user experience (UX) design. Previous experience in system related communications with a strategic communication approach to content. The Next step is easy: If you are interested, you may send an email to Krishna.R@italliance.com.auReferral incentive program: As always, we have the candidate referral incentive program through which you will get $1000 for each successful referral after the successful selection and joining of the referred candidates
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Seniority level
Mid-Senior level
Employment type
Contract
Industries
IT Services and IT Consulting
Technical Architect Sedi: Roma e MilanoInnovazione e delivery si incontrano in questo ruolo essenziale per trasformare i dati in soluzioni di business robuste, governate e scalabili grazie agli Analytics.Entra a far parte della nostra squadra!In qualità di Tech Architect della Practice di Data & Knowledge Engineering, guiderai l’implementazione di soluzioni Data end-to-end, assicurando qualità della delivery, scelte architetturali coerenti e adozione di best practice. Sarai un punto di riferimento tecnico per team e cliente, con un ruolo chiave nel trasformare requisiti e vincoli in soluzioni concrete, rilasciate e manutenute in produzione.Together We Do What Matters.Cosa farai Guiderai stream di delivery curandone priorità, dipendenze, sprint/release, qualità e go‑live. Tradurrai scelte architetturali in HLD/LLD, backlog tecnico e acceptance criteria. Disegni e rilasci soluzioni Lakehouse/Analytics su Databricks e/o Microsoft Fabric. hands‑on sui componenti critici: Spark, pipeline, performance, semantic model. Messa in produzione soluzioni governate e operative: Purview + Power BI + CI/CD + runbook + osservabilità. Sarai owner della release readiness: checklist, cutover plan e go/no‑go con PM/Delivery Lead. Gestirai stabilizzazione post go‑live: incident, troubleshooting e remediation per ridurre downtime e rework. Collaborerai con i Solution Architect per coerenza tra design e implementazione, trade‑off e risk management. QualificationsCompetenze ed esperienze+7 anni di esperienza su progetti Data/Analytics (cloud e/o hybrid), dalla delivery al go‑live Esperienza nel guidare la delivery tecnica anche multi-stream curandone dipendenze, qualità, rilasci e stabilizzazione Solida esperienza su Databricks e/o Microsoft Fabric: ingestion/transform, orchestration, serving, lakehouse patterns Buona padronanza di Power BI: semantic model, DAX, performance, sicurezza (RLS/OLS), lifecycle & publishing Esperienza su data governance con Purview o equivalenti: catalog, lineage, policy, data quality/compliance Competenze hands‑on: SQL, Python, Spark/PySpark (Scala gradito), performance tuning e troubleshooting Pratiche di delivery moderna: Git, DataOps\CI/CD, ambienti dev/test/prod, automazione, osservabilità, stima consumption cloud e controllo costi. Esperienza nella gestione post go‑live: incident, root cause analysis e remediation (con runbook/monitoring) Ownership su release readiness (cutover, checklist, go/no‑go) e supporto a esercizi di migrazione/rollout Nice to have Familiarità con MDM / data quality framework e integrazione con sorgenti enterprise (SAP, Salesforce, Oracle, ecc.) Data Ops e Infrastructure‑as‑Code (Terraform/Bicep) e automazione deploy end‑to‑end in contesti enterprise Il tuo profiloCaratteristiche Richieste Per Questo RuoloTeam player e ottimo comunicatore, capace di facilitare decisioni tecniche con stakeholder IT e business Orientato alla delivery: sai trasformare architetture in implementazioni robuste, manutenibili e governate Propositivo nel promuovere standard, best practice e riuso (template, acceleratori, reference implementation) Mindset innovativo e orientamento ai risultati, con attenzione a performance, sicurezza, governance e time‑to‑value Capacità di guida tecnica con priorità chiare, controllo qualità, gestione dipendenze e supporto continuo al team Ottima conoscenza della lingua inglese Percorso Di Crescita (Tech Architect → Solution Architect)Il ruolo prevede una crescita progressiva verso responsabilità architetturali più ampie tramite:affiancamento on‑the‑job ai Solution Architect su decisioni architetturali, workshop e governance tecnica consolidamento di competenze di design authority, trade‑off architetturali e stakeholder management percorso formativo e di certificazione, includendo la traiettoria verso SISA (System Integration Solution Architect) Vivi al meglio la tua carriera: In Avanade troverai un'azienda meritocratica che investe sulla crescita delle persone attraverso percorsi di studio mirati e che prevedono una continua formazione - grazie alle partnership privilegiate con Microsoft e con alcuni dei più importanti player del settore - e il conseguimento di numerose certificazioni. Il luogo ideale in cui lavorare: Il nostro ambiente di lavoro è aperto e inclusivo, potrai quindi esprimere le tue idee e lavorare a progetti innovativi attraverso l’ultima tecnologia disponibile sul mercato, confrontarti con migliaia di consulenti in Italia e nel mondo. Inoltre, potrai godere di programmi di flexible e smart-working e di benefit personalizzati in base alle tue esigenze professionali e individuali, che comprendono agevolazioni, servizi e piani di corporate Well-Being. Scopri e dai un'occhiata più da vicino qui! RetribuzioneLa retribuzione in Avanade varia in base a un’ampia gamma di fattori, tra cui, ad esempio, il ruolo, il livello di seniority, il grado di responsabilità, le competenze e l’esperienza maturata. La posizione è inquadrata al livello 1/ Quadro del Contratto Collettivo Nazionale per i dipendenti da aziende del terziario, distribuzione e servizi e la fascia di retribuzione base prevista è compresa tra € 43.000 a € 72.000.Ulteriori informazioni: Per saperne di più, dai un'occhiata ai nostri blog: Inclusion & Diversity; Avanade Stories; Avanade Insights. Se pensi che questa possa essere l'opportunità giusta per te, come and join us! #AvanadeDoWhatMatters #AvanadeProud #AvanadeFamily #OrangeFamily
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
IT Services and IT Consulting
First and most importantly: our mission is to bring transparency and clarity to the world's data.Our platform, Voxel51, is where AI work happens. Our enterprise platform is the mission critical linchpin for managing unstructured data, model development, and AI systems at the world's largest companies.We believe that open source is the way to lead the data-centric AI revolution. FiftyOne, our open source version of Voxel51 has 5 million downloads to-date.Our software massively impacts AI work across almost every vertical: from self-driving cars to medical imaging to revolutionizing agriculture, we are at the thrilling center of real-world AI advancement’s next wave.And We’re Built On Three Key TenetsWe are all human beings: we strive to be a “human-first” organization and treat everyone with the respect, care, and flexibility that all people deserve. We are distributed: we believe in getting autonomy and power into the hands of people actually doing the work.We believe in the power of community.We are fully remote, hiring for someone in the United States.About Your RoleAs a Robotics Developer Relations Engineer at Voxel51, you'll work directly in the Voxel51 community — answering technical questions, building integrations with robotics perception stacks, models, and datasets, creating engaging technical content, and helping organize and speak at events (in-person and virtual). This role is ideal for someone who has worked hands-on with robotic systems and wants to help the broader robotics ML community build.What You Will DoTechnical Support: Provide technical answers to Voxel51 users on Slack, StackOverflow, and Reddit — including questions from robotics engineers working on real-world deployment challengesWriting: Author original blogs, tutorials, and documentation at the intersection of robot learning and data infrastructure (VLAs, world models, sim-to-real pipelines)Videos: Self-produce short videos for social media and long-format videos exploring technical topics relevant to robotics practitionersEducational Content: Create and deliver original courses, both online and in-person, covering computer vision and ML topics for robotics applicationsIntegrations: Code integrations that combine FiftyOne with complementary technologies, models, and datasets used in robotics — including simulation environments, sensor data formats, and perception frameworksEvents: Help organize community events like Meetups and hackathons, and speak at in-person and virtual conferences/workshops focused on robotics and autonomous systemsExamplesTechnical integration and blog: https://bit.ly/3AKvzJlCommunity Q&A: https://bit.ly/3ATFLPxVideo: https://bit.ly/3AJz8PSEducational Content: https://bit.ly/4e04P5HWhat You Should Bring3+ years of professional ML experience, with direct experience applying computer vision to robotics systems (e.g., perception, navigation, manipulation, or autonomous vehicles)MS or PhD in computer science, robotics, or a related field, with an emphasis on computer visionHands-on experience with robotics-specific data types and tools — e.g., multimodal sensor streams like MCAP/LeRobot and simulators like Isaac SimProficiency with PythonExpertise with machine learning and scientific computing libraries (TensorFlow, PyTorch, NumPy)Great writing ability and proficiency with a screen recording/editing suiteLinks to blogs, articles, or papers written — bonus for robotics-focused contentLinks to conferences or events you have spoken at — bonus for robotics/autonomy-focused events (e.g., ICRA, IROS, CVPR workshops)Links to open source communities where you are an active participant (robotics-related projects a plus)Links to GitHub repos where your code is visibleAbility to work in a remote-first, cooperative environment using collaborative development tools (GitHub, Slack)CompensationThe cash compensation for this role is in the $190K–$240K range. In addition to base compensation, we offer equity in the form of options, a variety of benefits, and the opportunity to grow in an exciting, collaborative environment.
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Software Development
United Pharma Technologies Inc
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Remote
Linkedin (USA)
Direct message the job poster from United Pharma Technologies Inc
Shakkara Likitha
Shakkara Likitha
Technical Recruiter
Role: Technical Writer – AWS/AzureLocation: Remote – EST HoursPrimarily Remote; Occasional NC Site VisitsJob Summary:We are seeking an experienced Technical Writer with pharmaceutical/GxP experience to develop clear and compliant technical documentation, including SOPs, work instructions, test protocols, and design specifications.Responsibilities:Create and maintain SOPs, work instructions, test protocols, and technical documents.Collaborate with technical leads and SMEs to gather and document requirements.Translate complex technical information into clear, user-friendly documentation.Format and finalize technical drafts provided by engineers.Capture information from technical sessions and convert it into formal documentation.Ensure documentation aligns with quality systems and GxP requirements.Must Have:5+ years of Technical Writing experience.Pharmaceutical/GxP industry experience.Knowledge of GAMP5 and 21 CFR Part 11.AWS experience, preferably with strong AWS exposure.Experience writing SOPs and work instructions.Nice to Have:AWS training or certification.Hands-on AWS experience.Experience with quality systems and GMP documentation.
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Seniority level
Mid-Senior level
Employment type
Contract
Industries
Technology, Information and Internet
Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences.Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team.Named GP Bullhound’s Top 100 Next Unicorn list, 2025 Great Place to Work certified. Visionary in 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies. ranked 3rd in Flexa's 2026 Most Flexible Companies, We’re growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading.About The RoleAs a Technical Writer at Camunda, you'll be embedded within product teams, taking full ownership of documentation for key areas of our platform. You'll work side-by-side with engineers, product managers, and designers to ensure our documentation is clear, accurate, and closely aligned with the product experience. This is a hands-on role where you'll become a subject matter expert, directly shaping the developer journey through high-impact content across the Camunda platform.Beyond Content, You'll Help Maintain And Configure The Infrastructure That Keeps Our Documentation Running Smoothly. We're Looking For Someone Who Can Unblock Themselves And The Team When Something Breaks. Day To Day, This Can MeanTroubleshooting and fixing failing GitHub Actions workflows, including reading CI logs, isolating the breaking change, and getting the build green again.Reviewing and merging contributions from engineers and the wider community, and keeping branches and versioned docs releases in good shape.Diagnosing broken links, redirects, MDX and rendering errors, and search indexing issues across current and versioned content.Handling Docusaurus, Node, and dependency upgrades, and resolving the breakages that come with them.Improving the tooling, automation, and linting that writers and contributors rely on, so our publishing process stays fast and predictableYou don't need to be a full-time developer, but you should be confident with Git and GitHub workflows, the command line, YAML and JavaScript-based config, Markdown/MDX, and reading an error trace far enough to know whether you can fix it or need to pull in an engineer.You'll join a collaborative, mission-driven team focused on helping developers become productive with Camunda technologies quickly and joyfully. Developers with technical writing experience are encouraged to apply.What You’ll Be DoingOwn and drive the documentation for one or more product areas, acting as the embedded technical writer within the corresponding product teams.Maintain and improve our documentation site's technical infrastructure, including build tooling, deployment pipelines, and Docusaurus platform configuration, to keep publishing fast, reliable, and scalable.Work closely with engineers, product managers, and designers to stay deeply informed about the product roadmap and ensure documentation is accurate, timely, and aligned with feature development.Become a subject matter expert in your assigned product areas, developing hands-on experience with Camunda products to create documentation that reflects real-world usage and developer needs.Lead documentation efforts from concept through to release, including planning, writing, reviewing, and maintaining content that empowers developers to succeed with Camunda technologies.Advocate for documentation as a critical part of the user experience, bringing the user’s perspective into product discussions and influencing design and implementation where appropriate.Continuously improve the structure, clarity, and completeness of the documentation based on analytics, user feedback, and your own insights.Collaborate with other writers and the broader Documentation team to share best practices, contribute to team goals, and evolve our documentation tooling and standards.What You Bring3+ years of technical writing experience and a strong portfolio of developer-focused content such as user guides, installation guides, API references, tutorials, and technical blog posts.Proven experience of maintaining, troubleshooting, configuring, and extending documentation site infrastructure and deployment pipelines, preferably using Docusaurus.Hands-on experience with Java, Kubernetes, Helm, Docker, and related technologies, and a proven ability to deeply understand, use, and test complex technical products (ideally with Camunda 8 or similar products).Experience with writing about on-premise software installation or other technical environments, as well as SaaS and software documentation.Proven ability to tailor content for diverse audiences and technical backgrounds, including software engineers, application developers, business analysts, and process owners.Experience with docs-as-code workflows and documentation frameworks such as Docusaurus, and using AI, Git, and Markdown in a developer-centric environment.Ability and/or willingness to use our product.Nice-to-havesSoftware engineering experience, or proficiency with one or more programming languages.Comfortable iterating on an existing technical writing style guide and advocating for its cross-functional use.This role is an existing vacancy#C1 #USEASTCompensationWhat We Have to Offer:We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition.The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth:United States: $102,300.00 to $164,900.00United Kingdom: £64,200.00 to £105,600.00Singapore: S$127,000.00 to S$190,500.00Canada: C$108,600.00 to C$178,600.00If you’re based elsewhere, you’ll be hired via Remote.com (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview.Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP).Benefits & PerksWe invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable.Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it.In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi.Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027.Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide!AI in our hiring process: Camunda may use AI tools to aid the screening of applications and during the interview process. You can learn more here”Everyone is welcome at Camunda” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application!Come join us and be part of Camunda’s incredible journey: Make an impact at a pivotal moment in our story!Please be aware that scammers may impersonate Camunda by reaching out about job opportunities. Camunda will only contact candidates from an email address ending in @camunda.com or @talent.camunda.com. We will never ask candidates for bank account details, checks, payment, or other sensitive financial information as part of our hiring process. If you receive a suspicious message, please do not respond, click any links, or share personal information.Note for recruiting and placement agencies: Camunda does not accept unsolicited agency resumes. Please do not forward resumes to our careers site, employees, or any other Camunda contact unless we have specifically engaged your firm for that search. Camunda will not pay fees related to unsolicited resumes.
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Software Development
Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.Job Title: Sr. Marketing Specialist, AI Content StrategyLocation: Davidson, NC (Hybrid)About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.Job Overview:The Sr. Marketing Specialist, AI Content Strategy will play a critical role in evolving our digital marketing approach from campaign-driven execution to always-on, search-led customer engagement. This role is responsible for developing and executing a content strategy that ensures our brands are visible, trusted, and influential across traditional search engines and emerging AI-driven platforms.This individual will focus on building a scalable content engine centered on customer problems, technical expertise, and high-intent search behavior to drive qualified traffic, improve conversion, and increase pipeline contribution.Responsibilities:Develop and execute a search-led content strategy aligned to business priorities, customer needs, and high-intent queriesIdentify and prioritize customer questions, use cases, and problem statements to inform content creationCreate and optimize content for AI-driven search environments (AEO), including featured snippets, AI summaries, and conversational interfacesPartner with SEO/Web team to ensure content is optimized for technical SEO, structure, and discoverabilityCollaborate with Brand/Demand teams to align content with campaigns, product positioning, and commercial objectivesBuild and scale content hubs and topic clusters to establish authority in priority areasTranslate technical product and engineering concepts into clear, customer-focused contentLeverage performance data and insights to continuously test, learn, and optimize content effectivenessEnsure content is reusable across channels including web, email, eCommerce, and sales enablementServe as the AI champion within the Demand Generation team, identifying and implementing innovative approaches to improve content development efficiency, scalability, and qualityStay current on evolving trends in AI search, content strategy, and digital customer behaviorRequirements:Bachelor’s degree in Marketing, Communications, Engineering, or related field4+ years of experience in content strategy, SEO, digital marketing, or related field1+ years of experience developing content for technical or industrial products1+ years of experience in SEO fundamentals and content optimization1+ years of experience in AI-driven search platforms and evolving search behavior1+ years of experience translating complex technical concepts into clear, compelling messaging1+ years of experience working cross-functionally with marketing, product, and engineering teamsCore Competencies:Analytical mindset with experience using tools such as GA4, SEMrush, or similar platformsBias for action: Moves quickly from insight to execution; tests, learns, and iterates in fast-changing AI and search environmentsNavigates ambiguity: Comfortable making decisions with incomplete information as platforms, algorithms, and customer behavior evolveCustomer-led and analytical: Anchors content in real customer needs and uses data to continuously optimize performanceTravel & Work Arrangements/Requirements:Onsite in Davidson, NC (Hybrid)What We Offer:At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.comWhat We OfferAt Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Industrial Machinery Manufacturing
Job DescriptionShape the future of User Experience and Conversational AI design with strategic initiatives that blend business needs, user insights, and cutting-edge AI technologies.As a UX Conversation Designer, Vice President in the Employee Experience team, you will help shape the user experience across our products and services —including the design and development of the conversational experience for the internal Ask JPMC help phoneline.This position is ideal for a designer with experience in Conversation Design and a solid understanding of traditional IVR systems. This role will help update an existing IVR system to leverage newer technologies like large language models (LLMs).Your expertise in Design Thinking, UX Research Practices, and Conversational Interface Design will support strategic initiatives and develop innovative solutions. The successful candidate will engage cross-functional stakeholders, advocate for user-centered design through compelling storytelling, and excel at translating design vision into solid deliverables.Designers should also be familiar with inclusive design practices which will help ensure the Ask JPMC help phoneline is both intuitive and accessible.Job ResponsibilitiesDesign AI-powered end-to-end use case flows (with an initial focus on voice interfaces, and expansion into chat interfaces and multi-modal experiences) for the Ask JPMC phoneline IVR system through decision trees, audio prototypes, logic frameworks, or other Conversational AI tools Propose solutions that are intuitive, user-centric, drive efficiency and user engagement while also aligning with business objectives Conduct or work with UX Research to conduct usability testing, observational testing, and other forms of research to gather data insights from real users Operate with an iterative design mindset, gathering and incorporating user and agent feedback to continuously improve the overall experience of the Ask JPMC phoneline Leverage expertise in NLU and LLM experiences across products to contribute to the broader Conversational AI strategy, including how design processes will evolve when building with LLMs and how the Design System specific to your product will update over time Conduct data driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision making Collaborate with cross-functional teams to integrate UX and Conversational Design into the product development process Collaborate with ML (Machine Learning) teams to train LLMs based on Conversational Design principles and industry best practices Conduct ideation and alignment workshops with project stakeholders ensuring alignment and understanding amongst stakeholders Present your work to business stakeholders and the broader product and technology organization — articulating your design rationale and decisions with clarity and impact through engaging storytelling and comprehensive documentation Required Qualifications, Capabilities, And Skills5+ years of experience or equivalent expertise in User Experience Design, Conversational AI Design, or similar roles designing for voice first products Understanding of audio branding, voice persona creation, and the impact of prosody, tone, and pacing on user experience. Design and optimize IVR and chat flows, including call routing, escalation paths, and error handling for both self-service and agent-assisted scenarios. Develop audio and text prompts and scripts that are clear, concise, and tailored to diverse customer segments. Demonstrated experience designing across multiple platforms, including web, mobile, and other digital channels Experience creating inclusive designs, accessibility guidelines, and assistive technologies that incorporate diverse perspectives Ability to plan and organize design work from initial concept through execution and advocate for Conversation Design best practices. Ability to manage ambiguity, work autonomously, and multi-task in an agile environment and experience interpreting complex data and transforming it into actionable insights for informed decision-making Ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of innovation strategies and the creation of 'north star' representations to drive customer-centric and employee-centric decision-making. Familiar with the different phases of the user research and design process—including validating hypotheses with users, effectively communicating concepts, and creating low/high fidelity prototypes for both visual and conversational interfaces. Experience supporting new business thinking and strategy through user-centered and conversational design work, with facilitation skills and experience employing a variety of techniques to run design-led workshops Preferred Qualifications, Capabilities, And SkillsAbility to design end-to-end use case flows through wireframes and prototypes in visual UX design tools like Figma Familiarity working within a Design System to produce and contribute to patterns, including Conversational UI components, and to develop and refine our Visual and Conversational Design Language. Experience designing and deploying experiences using prompt playgrounds such as MindStudio or similar Experience supporting design work in employee assistant tools, Conversational AI, or AI-driven product teams. Prior experience working in complex business domains or in enterprise environments (financial services or other) working on large-scale transformation programs, including AI tool deployment. Ability to understand and articulate how technical constraints and opportunities—including AI/ML capabilities—influence design solutions. Familiarity with technology concepts and an understanding of various technical approaches and lifecycles (e.g., agile development methodologies, DevOps practices, frontend development structures, and AI model deployment). Understanding of product lifecycles from a UX and conversational AI perspective (e.g., how user and conversational experiences evolve throughout the different stages of a product's lifecycle) About UsJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/VeteransAbout The TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Financial Services
ResponsibilitiesThe TikTok Monetization Products organization sits within TikTok for Business. Our purpose is to create intuitive and scalable ad experiences that foster meaningful connections between businesses and people. We're looking for a Content Designer who will help shape UX strategies and craft content experiences that meet advertiser needs.Through clear, expressive writing, content designers build products that captivate and engage our viewers, and transform product features and concepts so that they're intuitive and easy to understand. You'll actively build relationships with stakeholders including product management, product design, marketing, user research, engineering, and localization teams to promote content design within TikTok.In this role, you will:- Execute content design and UX writing for monetization product workstreams- Craft, proofread, and edit concise, conversational product UI content- Contribute to and evolve TikTok Monetization's content, voice, and style guidelines- Meet and align with teams across global time zones to drive a cohesive product narrative- Collaborate with and influence design, product, research, and marketing teams in a fast-paced, dynamic work environment- Participate in design critiques to drive consistency and improve content quality across monetization products- Define efficient, practical solutions and processes for large-scale problemsQualificationsMinimum Qualifications- 3+ years of content design or relevant UX writing experience for web or mobile applications- Experience collaborating with product management, product design, user research, engineering, and localization teamsPreferred Qualifications:- Bachelor's degree English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent practical experience- Writing portfolio including, but not limited to: user interface copy, microcopy, user educationAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsInspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.Diversity & InclusionTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok AccommodationTikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-requestJob Information【For Pay Transparency】Compensation Description (Annually)The base salary range for this position in the selected city is $108000 - $151200 annually.Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).The Company reserves the right to modify or change these benefits programs at any time, with or without notice.For Los Angeles County (unincorporated) Candidates:Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and3. Exercising sound judgment.
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Seniority level
Associate
Employment type
Full-time
Industries
Technology, Information and Internet
ArcheSys is seeking a talented and collaborative Content Strategist to support large-scale digital content initiatives for government clients. In this role, you will help organizations improve how information is organized, managed, and presented to the public. You will work closely with subject matter experts, program stakeholders, designers, product teams, and client leadership to review, reorganize, rewrite, and optimize content that supports critical public services. The ideal candidate is an exceptional writer, editor, and relationship builder who enjoys bringing clarity to complex topics. You are comfortable navigating ambiguity, collaborating with stakeholders across multiple organizations, and creating structure where processes may still be evolving. You understand that successful content strategy is about more than words on a page. It is about helping people find, understand, and use information effectively. This role is ideal for someone who enjoys wearing multiple hats, thrives in a collaborative environment, and is excited to help shape content experiences that impact millions of users.This is a fully remote, full-time position.Location Preference: While this is a fully remote position, preference may be given to candidates located in Maryland or the surrounding region to support occasional client, team, and community engagement opportunities. Candidates from other U.S. locations are encouraged to apply. Clearance: Ability to successfully complete a background check and obtain and maintain any customer-required Public Trust, state government, or federal government clearance. Position SummaryArcheSys is seeking a talented and collaborative Content Strategist to support large-scale digital content initiatives for government clients. In this role, you will help organizations improve how information is organized, managed, and presented to the public. You will work closely with subject matter experts, program stakeholders, designers, product teams, and client leadership to review, reorganize, rewrite, and optimize content that supports critical public services. The ideal candidate is an exceptional writer, editor, and relationship builder who enjoys bringing clarity to complex topics. You are comfortable navigating ambiguity, collaborating with stakeholders across multiple organizations, and creating structure where processes may still be evolving. You understand that successful content strategy is about more than words on a page. It is about helping people find, understand, and use information effectively. This role is ideal for someone who enjoys wearing multiple hats, thrives in a collaborative environment, and is excited to help shape content experiences that impact millions of users.What You'll DoContent Strategy & PlanningDevelop content-focused recommendations that improve usability, accessibility, organization, and clarity. Conduct content audits, inventories, and assessments to identify opportunities for improvement. Support large-scale content migration and modernization initiatives. Analyze existing content structures and recommend improvements to navigation, organization, and user experience. Assist in developing content governance standards, editorial guidelines, and sustainable content management practices. Contribute to scalable content strategies that support long-term organizational goals. Content Creation, Editing & Quality Assurance Write, edit, rewrite, and optimize content to ensure consistency, accuracy, accessibility, and plain-language readability. Transform complex subject matter into clear, user-friendly content for diverse audiences. Apply editorial standards and accessibility best practices across all content deliverables. Maintain quality and consistency across large volumes of web and digital content. Perform content quality assurance reviews prior to publication or migration. Identify outdated, redundant, or conflicting content and recommend improvements. Stakeholder Engagement & Collaboration Partner with client stakeholders, subject matter experts, and delivery teams to gather information and align on content decisions. Facilitate content review sessions, workshops, and stakeholder discussions. Build productive relationships across organizations and navigate competing priorities with professionalism and empathy. Guide stakeholders through content reviews, approvals, and decision-making processes. Help clients understand and advocate for user-centered content approaches. Collaborate effectively with multidisciplinary teams, including researchers, designers, product managers, and delivery leaders. Continuous Improvement Identify opportunities to improve content processes, workflows, and collaboration models. Help establish repeatable practices, templates, and guidance for future content initiatives. Contribute to a culture of innovation, learning, knowledge sharing, and continuous improvement. Leverage modern content and AI-assisted tools responsibly to improve efficiency while maintaining strong human oversight and editorial judgment. Required Qualifications Bachelor's degree or equivalent professional experience. 4+ years of experience in content strategy, content design, digital communications, web content management, technical editing, journalism, public affairs, UX writing, or a related field. Demonstrated experience managing or supporting complex content initiatives. Exceptional writing, editing, proofreading, and verbal communication skills. Experience organizing, revising, or migrating large volumes of content. Ability to quickly learn unfamiliar topics and communicate them clearly to a variety of audiences. Experience collaborating with subject matter experts and stakeholders across different functional areas. Strong facilitation, relationship-building, and stakeholder management skills. Ability to manage multiple priorities and deadlines in a fast-paced environment. Strong attention to detail and commitment to producing high-quality work. Ability to work independently while contributing effectively within a distributed team environment. Preferred Qualifications Experience supporting federal, state, or public-sector digital services programs. Experience with website redesign, migration, or content modernization initiatives. Familiarity with Drupal or other enterprise content management systems. Experience conducting content inventories, audits, or governance activities. Knowledge of information architecture principles and content organization best practices. Familiarity with Web Content Accessibility Guidelines (WCAG) and plain-language standards. Experience conducting content quality assurance reviews. Experience working in Agile or multidisciplinary delivery environments. Familiarity with content performance metrics and analytics. Experience using AI tools to support content analysis, research, drafting, or process improvement. What Success Looks Like Successful candidates will: Build trusted relationships with stakeholders and subject matter experts. Produce high-quality, user-centered content that improves understanding and engagement. Help bring consistency, clarity, and organization to complex content environments. Balance strategic thinking with hands-on execution. Demonstrate curiosity, adaptability, and a continuous learning mindset. Communicate effectively across technical and non-technical audiences. Contribute positively to a collaborative team culture. Help government organizations better serve the people who depend on their information and services.All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment.You must be legally authorized to work in the U.S. now and in the future without sponsorship.As the US Government is our clientele, you may be required to obtain a public trust or security clearance.Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute.What We Offer:Competitive salary and benefits package, including health, dental, and vision insurance reimbursement plan, a retirement plan, and generous paid time off.Opportunity to work with a talented team of professionals on exciting and innovative projects.Flexible work arrangements, including remote work options.Continuous learning and development opportunities, including access to training resources and professional development programs.A collaborative, inclusive work environment that values diversity and encourages growth.Join us at ArcheSys and be part of a team dedicated to delivering cutting-edge cloud solutions for clients in the public sector. Your expertise and passion for technology will help us continue to innovate and grow. We look forward to welcoming you to our team and supporting your success as a Content Strategist.ArcheSys participates in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.ArcheSys is an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applications from all qualified candidates, regardless of race, color, religion, sex.Work collaboratively with different departments to ensure seamless integration of technologies and solutions. Organize problem-solving sessions to tackle complex challenges and encourage innovation.
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
IT Services and IT Consulting
ResponsibilitiesAbout the TeamThe Content Design & Product Writing (CD&PW) team is responsible for creating clear, consistent, and engaging content that enhances user experiences across all of our products. As part of this effort, the team collaborates with various teams to ensure that content aligns with product goals and user needs, while maintaining high standards of quality and clarity.The RoleThe TikTok Content Design & Product Writing team is made up of content designers and technical writers in the US, Singapore, and China who make TikTok easy to use for our diverse global audience. We're looking for a user experience (UX) Content Designer to collaborate closely with members of the TikTok Product Management, Design, User Research, Engineering, Legal and Localization teams to build products that captivate and engage our viewers and content creators. Through clear, expressive writing, you'll transform product features and concepts so they're intuitive and easy to understand. As an advocate for our users, you'll use design thinking, empathy, and data to help shape and refine our product — identifying opportunities to build better user experiences. You have a strong intuition for writing clear and concise content that is easily translated and localized for our global audience.Responsibilities- Write high-quality UI text that is consistent, clear, and aligned with the TikTok brand to help users easily navigate our products- Create effective content strategies, audits and other content-driven initiatives that meet business and user needs - Work on complex product flows, feature enhancements, feature naming, error messages and notifications, and occasional emails- Collaborate closely with, influence, and drive consensus with stakeholders to deliver timely, high-quality content deliverables.- Contribute to our company's content standards and be a champion for best practices- Manage and prioritize projects with multiple stakeholders across different time zones- Work closely with the Localization team and linguists to ensure localizabilityQualificationsMinimum Qualifications:- Excellent written and verbal communication skills.- 1+ years experience in content design for consumer-facing products.- Have a writing portfolio that showcases how you've conveyed complex and sometimes sensitive content to both experienced and new users.- Experience collaborating with Product Management, Design, Engineering, and Localization teams.- Experience using Figma.- Self-starter who can manage multiple projects at a time in a fast-paced environment.Preferred Qualifications:- Experience working on a global product with international partners in different time zones- Experience with UX research/testing.- Entrepreneurial attitude, ability to deal with rapid changes to priority, scope, and people.- Strong interest in social app products, user and influencer behavior, and associated trends. About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsInspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.Diversity & InclusionTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok AccommodationTikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-requestJob Information【For Pay Transparency】Compensation Description (Annually)The base salary range for this position in the selected city is $76000 - $151200 annually.Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).The Company reserves the right to modify or change these benefits programs at any time, with or without notice.For Los Angeles County (unincorporated) Candidates:Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and3. Exercising sound judgment.
Show more
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Seniority level
Associate
Employment type
Full-time
Industries
Software Development
ResponsibilitiesAbout the TeamThe Content Design & Product Writing (CD&PW) team is responsible for creating clear, consistent, and engaging content that enhances user experiences across all of our products. As part of this effort, the team collaborates with various teams to ensure that content aligns with product goals and user needs, while maintaining high standards of quality and clarity.The RoleThe TikTok Content Design & Product Writing team is made up of content designers and technical writers in the US, Singapore, and China who make TikTok easy to use for our diverse global audience. We're looking for a user experience (UX) Content Designer to collaborate closely with members of the TikTok Product Management, Design, User Research, Engineering, Legal and Localization teams to build products that captivate and engage our viewers and content creators. Through clear, expressive writing, you'll transform product features and concepts so they're intuitive and easy to understand. As an advocate for our users, you'll use design thinking, empathy, and data to help shape and refine our product — identifying opportunities to build better user experiences. You have a strong intuition for writing clear and concise content that is easily translated and localized for our global audience.Responsibilities- Write high-quality UI text that is consistent, clear, and aligned with the TikTok brand to help users easily navigate our products- Create effective content strategies, audits and other content-driven initiatives that meet business and user needs - Work on complex product flows, feature enhancements, feature naming, error messages and notifications, and occasional emails- Collaborate closely with, influence, and drive consensus with stakeholders to deliver timely, high-quality content deliverables.- Contribute to our company's content standards and be a champion for best practices- Manage and prioritize projects with multiple stakeholders across different time zones- Work closely with the Localization team and linguists to ensure localizabilityQualificationsMinimum Qualifications:- Excellent written and verbal communication skills.- 3+ years experience in content design for consumer-facing products.- Have a writing portfolio that showcases how you've conveyed complex and sometimes sensitive content to both experienced and new users.- Experience collaborating with Product Management, Design, Engineering, and Localization teams.- Experience using Figma.- Self-starter who can manage multiple projects at a time in a fast-paced environment.Preferred Qualifications:- Experience working on a global product with international partners in different time zones- Experience with UX research/testing.- Entrepreneurial attitude, ability to deal with rapid changes to priority, scope, and people.- Strong interest in social app products, user and influencer behavior, and associated trends. About TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Why Join UsInspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.Diversity & InclusionTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok AccommodationTikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-requestJob Information【For Pay Transparency】Compensation Description (Annually)The base salary range for this position in the selected city is $108000 - $208800 annually.Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).The Company reserves the right to modify or change these benefits programs at any time, with or without notice.For Los Angeles County (unincorporated) Candidates:Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and3. Exercising sound judgment.
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Software Development
Softek International
•
Remote
Linkedin (USA)
Direct message the job poster from Softek International
Praveena Paul
Praveena Paul
Softek is recruiting for a program supporting the Department of Homeland Security, Cybersecurity and Infrastructure Security Agency (DHS/CISA). The program delivers AI-enabled analytics, cloud data engineering, and secure application development on CISA's AWS and Databricks platforms in support of the agency's critical-infrastructure risk mission. Work is Agile, with results demonstrated to Government stakeholders every sprint. Work is performed remotely from the contractor site with occasional travel to the Washington, DC area.Duties and ResponsibilitiesWrite and maintain operating procedures, user and analyst guides, runbooks, knowledge articles, and glossaries for cloud data and analytics tools.Convert technical designs into clear operating-model descriptions, workflow diagrams, and role definitions.Produce Section 508-conformant documents, presentations, and web content.Develop role-based training materials and support virtual training sessions.Required QualificationsThree or more years of technical writing for IT or data programs.Excellent plain-language writing and editing; experience with Section 508 accessibility requirements.Comfortable working with engineers and Government users to turn complex topics into usable documentation.Preferred QualificationsExperience documenting cloud, data, or AI/ML systems.Prior federal experience.About SoftekSoftek is a DHS prime contractor delivering program management, cybersecurity, enterprise architecture, and cloud and data engineering services to federal agencies. We are a small, senior team that values ownership, clear communication, and doing right by the mission and by each other.BenefitsSoftek offers compensation at par with the industry, medical, dental, and vision coverage, a 401(k) with company match, paid time off and federal holidays, and support for professional certifications and training. Softek is an Equal Opportunity Employer. All positions require U.S. citizenship and the ability to obtain and maintain a DHS suitability determination.
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Seniority level
Associate
Employment type
Part-time
Industries
IT Services and IT Consulting
Job DescriptionAbout PacksizePacksize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry forward. To us, packaging is much more than a box—it’s delivering what’s right for our customers, their customers, our people, and the planet.What You'll DoTriage incoming Document Control requests, evaluate completeness against process requirements, and disposition or route work appropriately Oversee controlled documents from creation, review, and approval to distribution and obsoletion.Author and edit controlled content in the CCMSPerform final QA checks prior to document releasePublish final documents and update registry/version tablesOwn and monitor support channelsProcess quality-related requests such as vendor onboarding and RFI questionnaires, researching and compiling accurate responses using the controlled document library Support administrative and compliance-related documentation (policies, safety documentation, and similar materials that span multiple functional areas), applying judgment on appropriate ownership and classification.Assist with tracking and flagging documentation gaps identified through internal or external auditsContribute to process improvement initiatives, including document control workflow refinements and definitions of what qualifies as a controlled document.Build working relationships with knowledge management, quality assurance, safety, security, and HR teams to understand documentation needs and keep controlled content current.Represent document control standards and expectations when coordinating with other teamsWhat You’ll BringAssociate’s or Bachelor’s degree in a scientific, technical, quality, business administration, or related discipline 1-3 years demonstrated experience in QA/QC document control, preferably in a hardware manufacturing settingStrong writing and organizational skillsAttention to detailProficiency in research and technical understandingEffective communication abilitiesAdaptability to industry changesBasic project management skills A knack for problem-solving.Intermediate computer skills required, with demonstrated proficiency in Microsoft Excel (e.g., data tracking, basic formulas, and reporting) and Microsoft Office Suite (Word, Outlook, PowerPoint).Nice to HaveExperience with compliance managementExperience with internal auditingFamiliarity with quality systems and improvement methods such as CAPA, RCA, PFMEA, DMAIC or PDCA.Exposure to topic-based authoring conceptsPacksize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience, education/training, and any special skills. At Packsize, we’re committed to supporting the health, well-being, and financial security of our team members. We offer a comprehensive benefits package that includes medical, dental, and vision coverage; a 401(k) retirement plan; Paid Time Off; Health Savings and Flexible Spending Accounts (HSA/FSA); and life and disability insurance. Additional voluntary benefits include critical illness, hospital indemnity, accident, and legal/ID theft protection. We also provide access to an Employee Assistance Program (EAP) to support your overall well-being.Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.
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Seniority level
Entry level
Employment type
Full-time
Industries
Packaging and Containers Manufacturing
IT Job Board - Tech Jobs Portal in USA
•
Remote
Linkedin (USA)
Job Title: Technical Writer IILocation: Remote/Hybrid - DHS CISA, 4200 Wilson Boulevard, Arlington, VA 22203 and 4601 N. Fairfax Drive, Arlington, VA 22203.Work Schedule: Monday through Friday.Security Requirements: Must be a US Citizen eligible to Obtain/Maintain a DHS/CISA Public Trust level clearanceAttainX is seeking a Technical Writer II to support the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), Critical Infrastructure Collaboration Platform (CICP). This position creates and publishes technical documentation, manuals, and user materials supporting transformation, technology adoption, and service experience. The writer collects and interprets technical information and coordinates document layout and publication for leadership, stakeholders, and end users. This role receives direction in several aspects of the work while gaining exposure to more complex documentation assignments.Qualifications And Education RequirementsBachelor's degree; a degree in technical communication, English, communications, information technology, or a related field is preferred.2-4 years of related experience in technical writing, technical documentation, or a comparable role.Experience creating, editing, and publishing technical documentation, manuals, user guides, and training materials.Ability to collect and interpret technical data through interviews, document reviews, and collaboration with subject matter experts.Ability to translate technical concepts, engineering updates, and system changes into clear language for technical and nontechnical audiences.Experience organizing content, coordinating publication layouts, and using document authoring, editing, and collaboration tools.Working knowledge of Section 508 accessibility, plain language principles, and document formatting and branding standards.Familiarity with documentation repositories, version control, review and approval workflows, and maintaining accurate document histories.Excellent writing, editing, analytical, and organizational skills; ability to manage deadlines and incorporate stakeholder feedback.Ability to work collaboratively with periodic direction and safeguard sensitive information; Federal or DHS/CISA documentation experience is preferred.Must be a US Citizen, able to obtain and maintain DHS Public Trust clearance.Job DutiesThe Technical Writer II supports technical documentation, transformation enablement, and user adoption for CICP systems and processes. Responsibilities include:Create, edit, maintain, and publish technical documentation and manuals describing CICP applications, processes, features, and system changes.Collect and interpret technical data and information from developers, engineers, analysts, and other subject matter experts; verify content accuracy and resolve documentation gaps.Coordinate document structure, layout, illustrations, tables, screenshots, and publication formats to make technical information clear and usable.Translate technical concepts, engineering updates, and development milestones into concise, accessible executive summaries, weekly reports, and stakeholder communications.Develop user guides, onboarding materials, FAQs, training documentation, and process instructions that support adoption of new technologies and workflows.Document transformation planning, implementation activities, decisions, milestones, and post-implementation reviews; maintain transformation activity logs.Collaborate with technical and service experience teams to document system integrations, interface changes, and effects on user workflows.Apply applicable Federal, DHS, and CISA documentation standards, including Section 508 accessibility, plain language, and agency branding requirements.Maintain version-controlled documentation repositories and revision histories; coordinate review, approval, and publication through established processes.Gather stakeholder feedback, assess content clarity and usability, and make iterative improvements to documentation and training materials.Support reporting on transformation success measures and key performance indicators by documenting approved metrics, results, and lessons learned.Support approved documentation automation and communication workflows, including use of authorized large language model tools; review generated content for accuracy and appropriate handling of information.Coordinate initial drafts and recurring updates with the manager, track assignments and deadlines, and support training delivery and knowledge transfer.Protect sensitive information, including Protected Critical Infrastructure Information (PCII), and confirm appropriate access and release approvals before publication.Non-Essential FunctionsOther related duties as assigned.About UsAttainX, Inc. delivers technology solutions, software products, and professional services to Federal Government customers. Our people are central to achieving our customers' missions. We support quality, collaboration, and employee growth through teamwork and professional development.BenefitsWe are proud to offer competitive compensation and benefits packages, including paid vacation, medical, dental, and vision insurance, a matching 401(k) plan, tuition/training reimbursement, and long- and short-term disability coverage, subject to plan terms and eligibility.EEO CommitmentAttainX is an equal employment opportunity employer committed to a workplace free from discrimination. We provide equal opportunity to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by applicable law.AccommodationsApplicants and employees who need a reasonable accommodation for the application process or to perform essential job functions may contact Human Resources at AttainX.Physical DemandsThis position primarily involves computer-based work, developing and reviewing documentation, and communicating with team members and stakeholders. Essential functions may be performed with or without reasonable accommodation.Work EnvironmentWork locations are DHS CISA, 4200 Wilson Boulevard and 4601 N. Fairfax Drive, Arlington, VA 22203. General contract hours are 8:00 a.m. to 4:00 p.m. Eastern Time, Monday through Friday, excluding federal holidays, with core availability from 9:00 a.m. to 3:00 p.m. Office noise is generally moderate. Occasional work outside normal hours, including weekends and holidays, may be required for crisis response or critical IT issues.Compensation details: 0 Yearly SalaryPI16d45d1b078d-7834
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
IT Services and IT Consulting
IT Job Board - Tech Jobs Portal in USA
•
Remote
Linkedin (USA)
Job Title: Technical Writer IILocation: Remote/Hybrid - DHS CISA, 4200 Wilson Boulevard, Arlington, VA 22203 and 4601 N. Fairfax Drive, Arlington, VA 22203.Work Schedule: Monday through Friday.Security Requirements: Must be a US Citizen eligible to Obtain/Maintain a DHS/CISA Public Trust level clearanceAttainX is seeking a Technical Writer II to support the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), Critical Infrastructure Collaboration Platform (CICP). This position creates and publishes technical documentation, manuals, and user materials supporting transformation, technology adoption, and service experience. The writer collects and interprets technical information and coordinates document layout and publication for leadership, stakeholders, and end users. This role receives direction in several aspects of the work while gaining exposure to more complex documentation assignments.Qualifications And Education RequirementsBachelor's degree; a degree in technical communication, English, communications, information technology, or a related field is preferred.2-4 years of related experience in technical writing, technical documentation, or a comparable role.Experience creating, editing, and publishing technical documentation, manuals, user guides, and training materials.Ability to collect and interpret technical data through interviews, document reviews, and collaboration with subject matter experts.Ability to translate technical concepts, engineering updates, and system changes into clear language for technical and nontechnical audiences.Experience organizing content, coordinating publication layouts, and using document authoring, editing, and collaboration tools.Working knowledge of Section 508 accessibility, plain language principles, and document formatting and branding standards.Familiarity with documentation repositories, version control, review and approval workflows, and maintaining accurate document histories.Excellent writing, editing, analytical, and organizational skills; ability to manage deadlines and incorporate stakeholder feedback.Ability to work collaboratively with periodic direction and safeguard sensitive information; Federal or DHS/CISA documentation experience is preferred.Must be a US Citizen, able to obtain and maintain DHS Public Trust clearance.Job DutiesThe Technical Writer II supports technical documentation, transformation enablement, and user adoption for CICP systems and processes. Responsibilities include:Create, edit, maintain, and publish technical documentation and manuals describing CICP applications, processes, features, and system changes.Collect and interpret technical data and information from developers, engineers, analysts, and other subject matter experts; verify content accuracy and resolve documentation gaps.Coordinate document structure, layout, illustrations, tables, screenshots, and publication formats to make technical information clear and usable.Translate technical concepts, engineering updates, and development milestones into concise, accessible executive summaries, weekly reports, and stakeholder communications.Develop user guides, onboarding materials, FAQs, training documentation, and process instructions that support adoption of new technologies and workflows.Document transformation planning, implementation activities, decisions, milestones, and post-implementation reviews; maintain transformation activity logs.Collaborate with technical and service experience teams to document system integrations, interface changes, and effects on user workflows.Apply applicable Federal, DHS, and CISA documentation standards, including Section 508 accessibility, plain language, and agency branding requirements.Maintain version-controlled documentation repositories and revision histories; coordinate review, approval, and publication through established processes.Gather stakeholder feedback, assess content clarity and usability, and make iterative improvements to documentation and training materials.Support reporting on transformation success measures and key performance indicators by documenting approved metrics, results, and lessons learned.Support approved documentation automation and communication workflows, including use of authorized large language model tools; review generated content for accuracy and appropriate handling of information.Coordinate initial drafts and recurring updates with the manager, track assignments and deadlines, and support training delivery and knowledge transfer.Protect sensitive information, including Protected Critical Infrastructure Information (PCII), and confirm appropriate access and release approvals before publication.Non-Essential FunctionsOther related duties as assigned.About UsAttainX, Inc. delivers technology solutions, software products, and professional services to Federal Government customers. Our people are central to achieving our customers' missions. We support quality, collaboration, and employee growth through teamwork and professional development.BenefitsWe are proud to offer competitive compensation and benefits packages, including paid vacation, medical, dental, and vision insurance, a matching 401(k) plan, tuition/training reimbursement, and long- and short-term disability coverage, subject to plan terms and eligibility.EEO CommitmentAttainX is an equal employment opportunity employer committed to a workplace free from discrimination. We provide equal opportunity to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by applicable law.AccommodationsApplicants and employees who need a reasonable accommodation for the application process or to perform essential job functions may contact Human Resources at AttainX.Physical DemandsThis position primarily involves computer-based work, developing and reviewing documentation, and communicating with team members and stakeholders. Essential functions may be performed with or without reasonable accommodation.Work EnvironmentWork locations are DHS CISA, 4200 Wilson Boulevard and 4601 N. Fairfax Drive, Arlington, VA 22203. General contract hours are 8:00 a.m. to 4:00 p.m. Eastern Time, Monday through Friday, excluding federal holidays, with core availability from 9:00 a.m. to 3:00 p.m. Office noise is generally moderate. Occasional work outside normal hours, including weekends and holidays, may be required for crisis response or critical IT issues.Compensation details: 0 Yearly SalaryPI16d45d1b078d-7834
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
IT Services and IT Consulting
L3Harris Technologies
•
Remote
Linkedin (USA)
Direct message the job poster from L3Harris Technologies
Kerry Moreland, Sr., CSP, PRC, CIR
Kerry Moreland, Sr., CSP, PRC, CIR
Senior Specialist Talent Acquisition at L3Harris
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.Job Title: Senior Specialist Technical WritingJob Code: 44672Job Location: Ashburn, VAJob Schedule: 9/80 onsite - Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off; occasional after‑hours or weekend support based on escalations and on‑call requirements.Job Description:The Senior Specialist Technical Writer is responsible for developing, organizing, and maintaining high‑quality technical documentation in accordance with S1000D, MIL‑STD‑24784, and program‑specific requirements. This role requires advanced expertise in authoring structured technical data, interpreting engineering and logistics information, and producing clear, accurate, and compliant documentation. The Senior Specialist Technical Writer works independently and may serve as a lead writer for complex projects, ensuring consistency, adherence to standards, and timely delivery.Essential Functions:Extensive experience developing, updating, and managing technical manual content in accordance with S1000D guidelines, including Data Modules, DMC structures, and Publication Modules, as well as MIL‑STD‑24784 requirements.Ability to interpret engineering drawings, schematics, parts lists, and technical input from subject matter experts (SMEs).Create and maintain XML‑based documentation using S1000D‑compliant authoring tools such as Arbortext.Ensure all documentation adheres to industry standards, customer requirements, style guide specifications, and project‑defined formatting rules.Collaborate effectively with the Manager of Technical Writing, engineering, quality, logistics, and project teams to gather technical information and validate content accuracy.Perform detailed quality reviews for structure, formatting consistency, clarity, and compliance with S1000D, MIL‑STD‑24784, and controlled language requirements.Support the integration, organization, and maintenance of S1000D content within a Common Source Database (CSDB).Assist in developing and maintaining style guides, templates, workflows, and best practices for S1000D‑based content production.Proficient in Confluence, SharePoint (version control and document management), Microsoft Word, Excel, and PowerPoint.Demonstrated ability to organize complex technical information and author structured content across multiple documentation types.Proficiency in Simplified Technical English (STE) and controlled language implementation.Experience producing a wide range of structured technical publications, including technical manuals, work packages, illustrated parts books (IPBs), smart books, and system‑level maintenance documentation.Skilled in interpreting and analyzing engineering data such as system schematics, wiring diagrams, part lists, provisioning data, and performance specifications.Strong understanding of configuration management principles and the impact of engineering changes on documentation accuracy and applicability.Hands‑on experience working with S1000D‑compliant authoring tools, content management systems (CSDB), and publication frameworks.Excellent written communication skills, meticulous attention to detail, and the ability to work independently in a fast‑paced environment.Qualifications:Bachelor’s Degree and minimum 6 years of prior relevant experience or a Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.Active U.S. Top Secret security clearance.Preferred Additional Skills:Bachelor’s degree English, Information Systems Communications, or related field (or equivalent experience)Experience working with a Common Source Database (CSDB).Familiarity with SCORM, ATA iSpec 2200, or other structured documentation standards.Knowledge of aerospace/defense platforms, maintenance procedures, or technical systems.Experience with illustration tools (e.g., IsoDraw, Illustrator) for updating technical graphics.Hands-on experience authoring and managing documentation in S1000D.Proficiency with XML and S1000D‑compliant authoring tools.Strong understanding of technical publications, structured documentation, and configuration management.Ability to read and interpret engineering drawings, wiring diagrams, and system data.Excellent written communication, attention to detail, and organizational skills.Strong analytical and problem‑solving abilities.Ability to work independently and collaborate across multidisciplinary teams.Ability to manage multiple projects and meet deadlines in a fast‑paced environment.In compliance with pay transparency requirements, the salary range for this role in the Greater D.C. area is $84,000.00 MIN - $156,000.00 MAX. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
Defense and Space Manufacturing
DCCA is a veteran-owned IT business specializing in providing innovative solutions to a variety of government agencies and commercial enterprises since 1982. DCCA is proud to offer career growth opportunities and a competitive compensation and benefits package. Visit our website at: www.dcca.comTechnical WriterCandidate must have or be willing to obtain a Public Trust ClearanceFor over 40 years, DCCA has provided a broad range of IT services to government agencies and commercial enterprises, helping them to feel confident in their IT infrastructure. With DCCA, these organizations can be confident in the flexibility and skill of their IT partners, allowing them to upgrade their technology quickly and efficiently. Better yet, thanks to DCCA’s successful track record, clients can rest assured knowing DCCA can tackle any problem with ease, allowing them to focus on the work that matters.Internally, DCCA prides itself on a culture built on integrity and inclusivity, allowing its employees to build lasting skills and relationships. As a veteran owned business, DCCA knows the importance of recruiting employees with a wide range of backgrounds, allowing for every problem to be approached by a diverse array of perspectives. Join us and be part of a team that has a people first mentality and dedication to excellence.Key Taskss Responsible for the preparation, review, revision, and maintenance of technical documents including software and systems engineering, system operations, testing, and user documentation.s Writes and edits technical documentation for related to the CMS Target Lifecycle to include documentation such as requirements, help, training, and user guides.s Work with developers to produce quality documentation and training materialss Research highly technical subject matter, organizes information from multiples sources, and express technical information in written form that is comprehensible to a wide audience of readerss Provide expert oversight of technical writing and editing technical documentation for the Program, Project, or ContractRequired Skillss 7+ years' experience as a Technical Writers Bachelor’s degree in a technical discipline from an accredited college or university is required.s Experience with authoring accurate content (SOPs, high level presentations, knowledge base articles, user communications)Desired Skillss JIRA/Confluences Create, manage and maintain processes where requireds Metrics and reportingRequired Education / Certificationss Bachelor's Degree in a related majorThe proposed salary range for this position in Maryland is 100,000 to 120,000. Final salary will be determined based on various factors. Our comprehensive benefit offerings include healthcare, retirement plan, paid disability and life insurance programs, employee assistance program, paid and unpaid leave programs, education assistance, and wellness initiatives.At DCCA, we believe the key to providing our clients with unrivaled services starts with retaining top talent, something we’re able to do through our consistent commitment to building culture and comprehensive benefits.Competitive Compensation: While salary at DCCA is determined by various factors, we are committed to making sure our salaries reflect the skill and expertise of our employees. In addition, each year we perform an annual salary review ensuring pay is equitable across both the company and industry at large.Growth Opportunities: DCCA makes it a priority to help you grow and support your career advancement. From upskilling programs to recertification support, to professional development opportunities, we’re here to help you grow your career and create lasting relationships.Emphasis on Inclusivity: DCCA’s culture emphasizes respect, equity, and opportunity and is supported by an array of business resource groups and other opportunities for connection.Empowering Health: DCCA’s benefits which encompass healthcare, paid time off, and flexible 401(k) options encourage you to live a healthy and fulfilling life, both in and outside of work. Learn more about our total benefits package on ourMission Focused Work: From the defense industry to health IT management, DCCA allows you to work on innovative projects whose outcomes improve people's lives and solve today’s IT problems.Equal Opportunity Employer including Disability/Vets
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Seniority level
Mid-Senior level
Employment type
Full-time
Industries
IT Services and IT Consulting
<div class="content-intro"><p>At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.</p>
<p>We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.</p>
<p>To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.</p>
<p>Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.</p>
<p>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</p></div><p>We're looking for a technical writer to join our Tech Writing team — someone who thinks in systems as naturally as they think in sentences. At Braze, documentation is infrastructure: a connected, structured body of knowledge that both developers and machines read from, not a collection of individual pages. You'll spend as much time shaping how that knowledge is organized and generated as you will writing it.</p>
<p>Our documentation practice is already well established, with a mature style guide, writers who own specific product domains, and a workflow where AI-assisted drafting sits alongside traditional technical writing. Your job is to push it forward on two fronts. The first is architectural: defining the metadata, taxonomy, and context our tooling relies on to produce useful first drafts. The second is editorial: becoming a genuine expert on Braze's platform and bringing the kind of scrutiny that turns a plausible draft into documentation our customers can actually trust — accurate, well-structured, and consistent in voice with every other Braze experience.</p>
<p><strong>WHAT YOU’LL DO</strong></p>
<ul>
<li>Define and maintain the metadata (YAML front matter), taxonomy, and contextual guidelines that our AI-assisted drafting workflows depend on</li>
<li>Review and verify machine-generated prose and code samples line by line, checking technical accuracy, edge-case behavior, and voice before anything ships</li>
<li>Write and revise API references, integration guides, and conceptual documentation in our docs-as-code environment, owning feature updates end to end</li>
<li>Become an expert on the Braze platform, distilling complex functionality into approachable, user-centric language</li>
<li>Help oversee and maintain the documentation GitHub repository</li>
<li>Work closely with Product Management, Engineering, Support, Customer Success, Marketing, and Implementation teams to pin down how the platform actually behaves and to validate real customer integration paths</li>
<li>Organize content so it serves a developer mid-integration and a system retrieving context — the same structure has to work for both</li>
<li>Ensure documentation applies voice, style, and branding consistent with other client experiences</li>
<li>Keep improving our documentation and client education experience through feedback-gathering, research, experimentation, and data-driven decisions</li>
<li>Promote and foster knowledge exchange across teams</li>
</ul>
<p><strong>WHO YOU ARE</strong></p>
<ul>
<li>3+ years writing documentation for genuinely technical audiences — APIs, SDKs, or developer platforms — with writing samples that show both range and precision</li>
<li>Fluent in information architecture and knowledge management</li>
<li>A rigorous editor with a sharp instinct for the draft that reads well but says something subtly wrong</li>
<li>Comfortable with Git, Markdown, YAML, and docs-as-code workflows</li>
<li>An active, practical user of LLMs and AI tooling in your own work — you've figured out where they help and where they don't</li>
<li>Able to explain technical concepts to engineers and to non-technical readers, and to know which one you're writing for</li>
<li>Curious by default: you want to understand why something works the way it does before you document it, and you'll say so when a plan doesn't hold up</li>
<li>Steady across many stakeholders and comfortable when priorities shift</li>
<li>Excellent interpersonal skills, a user-centric team-player attitude, and confidence presenting your work and your reasoning</li>
<li>A relentless advocate for the user experience</li>
</ul>
<p>For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $73,000 and $109,000/year with an expected On Target Earnings (<span data-highlighted="true" data-vc="highlighted-text">OTE</span>) between $81,000 and $121,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.</p><div class="content-conclusion"><p><strong>WHAT WE OFFER</strong></p>
<p><em>Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at <a href="https://www.braze.com/company/careers/how-we-hire#benefit-section">here</a>. More details on benefits plans will be provided if you receive an offer of employment.</em></p>
<p>From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:</p>
<ul>
<li>Competitive compensation that may include equity</li>
<li>Retirement and Employee Stock Purchase Plans</li>
<li>Flexible paid time off</li>
<li>Comprehensive benefit plans covering medical, dental, vision, life, and disability</li>
<li>Family services that include fertility benefits and equal paid parental leave</li>
<li>Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend</li>
<li>A curated in-office employee experience, designed to foster community, team connections, and innovation</li>
<li>Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching</li>
<li>Employee Resource Groups that provide supportive communities within Braze</li>
<li>Collaborative, transparent, and fun culture recognized as a Great Place to Work®</li>
</ul>
<p><strong>ABOUT BRAZE</strong></p>
<p>Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.</p>
<p>The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.</p>
<p>Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.</p>
<p>The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.</p>
<p><strong>BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER</strong></p>
<p>At Braze, we strive to create equitable growth and opportunities inside and outside the organization.</p>
<p>Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.</p>
<p>We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you</p>
<p><strong>OUR AI-POWERED BRAZE RECRUITMENT PROCESS</strong></p>
<p>At Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most — the person behind each application — we use AI-assisted tools at certain stages of our recruitment process.</p>
<p>This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.</p>
<p>Depending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:</p>
<ul>
<li>To opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.</li>
<li>To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a>.&nbsp;</li>
</ul>
<p>Please contact us at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> with any questions. To find out more about our hiring process, check out <a href="https://www.braze.com/company/careers/how-we-hire">this page</a>.</p>
<p><strong>Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)</strong></p>
<p>Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.&nbsp;</p>
<p>To opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at <a href="talentdata.privacy@braze.com">talentdata.privacy@braze.com</a> promptly after applying. Summaries of the most recent bias audit results for such tools are available <a href="https://www.braze.com/company/legal/bias-audit-candidates">here</a>.</p>
<p><em>Please see our</em><a href="https://www.braze.com/company/legal/privacy-policy-job-candidates"> Candidate </a><em><a href="https://www.braze.com/company/legal/privacy-policy-job-candidates">Privacy Policy</a> for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.<br></em></p></div>
ADVANCED SUBSTRATE TECHNOLOGIES PTE. LTD.
•
Singapore
Adzuna (SG)
ADVANCED SUBSTRATE TECHNOLOGIES PTE. LTD. seeks a technical authority for Electrical and ELV systems to guide design, construction, commissioning and handover of advanced manufacturing facilities. You will lead power distribution, ensure compliance with Singapore regulations, review design deliverables, and coordinate with EPCs and internal teams to deliver safe, reliable, and maintainable infrastructure. J-18808-Ljbffr