API Documentation & Developer Writer Jobs

Staff Developer Relations Engineer, Google Cloud _corporate_fare_ Google _place_ Toronto, ON, Canada; Waterloo, ON, Canada; 8 more; 7 more Advanced Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. _info_outline_ XThis posting is for a new vacancy. Google utilizes AI tools to assist in assessing candidates in our hiring processes. Applicants in San Francisco: Qualified applications with arrest or conviction records…

Developer Relations Engineer, Android AI _corporate_fare_ Google _place_ Mountain View, CA, USA; San Francisco, CA, USA Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area. _info_outline_ XApplicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California…

Role: Jr. API Technical Writer Location: NYC, NY – (Onsite/Hybrid – 3 days onsite per week) Type: Long Term Contract Industry: Payments Domain JD: Need Junior resource, with 1-2 Year exp . Key Responsibilities Develop and maintain detailed API specifications for RESTful APIs in payments domain Develop all associated artefacts including use cases API testing tools Postman collections Ensure documentation aligns with industrys best standards and practices Ability to review and edit API documentat…

Fort Belvoir, VA, USA Full-time Clearance Requirement: Secret Compensation: USD 90000 - USD 100000 - yearly Company Description Founded in 1989 and headquartered in Reston, Virginia, SOSi is a private defense and government solutions business specializing in advanced technology systems and mission support. Its capabilities include data science, software development, network engineering, intelligence, surveillance, and reconnaissance (ISR), and logistics. Job Description Overview: SOSi is seekin…

As an Experience Design Senior Associate onthe Chase Digital Assistant Team,you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and…

As an Experience Design Senior Associate onthe Chase Digital Assistant Team,you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As a core contributor, align user needs with business goals. Your strong understanding of the financial services industry and…

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION As an Experience Design Senior Associate on the Chase Digital Assistant Team, you will play a pivotal role in shaping the user experience of our products and services by leveraging your advanced knowledge of experience design principles. Collaborating with cross-functional teams, create innovative, inclusive, and accessible solutions that cater to a diverse range of users. As…

Senior Manager, UX Content Design, GeminiApp, DeepMind _corporate_fare_ DeepMind _place_ Mountain View, CA, USA; New York, NY, USA; 2 more; 1 more _info_outline_ XApplicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location fro…

Staff Content Designer, Search AI _corporate_fare_ Google _place_ New York, NY, USA; Mountain View, CA, USA; 2 more; 1 more Advanced Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. _info_outline_ XApplicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Ch…

Become a part of our caring community At Humana, we're building human-centered experiences that help people navigate healthcare with confidence. We're looking for a Content Designer to support content design and strategy across product experiences within our digital ecosystem. As part of Humana's Consumer Digital team, you'll create and optimize content that helps people choose, understand, and use their healthcare plans. You'll work as an embedded partner within cross-functional teams, shaping…

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. JOB DESCRIPTION Join our team and make a significant impact through innovative content design and drive customer confidence and satisfaction. As a Content Design Senior Associate in The Open Banking team within Connected Commerce, you will play an important role in shaping customer experiences through content and building customer confidence across our products and services. Using your exper…

Job Description ECS is seeking a Enterprise Technical Writer to work in our Washington, DC (hybrid) office. Please Note: This position is contingent upon contract award. Everforth ECS is a rapidly growing information security and information technology company in Washington, DC. We are looking to hire an Enterprise Technical Writer.The Enterprise Technical Writer will work with technical teams across the contract to elicit documentation requirements including technical details of the solutions …

About MarsDevsMarsDevs is a Product Engineering and AI Development company helping startups and enterprises build scalable software products, AI-powered solutions, and digital experiences. We work with global clients across multiple industries and are passionate about technology, innovation, and knowledge sharing.Role OverviewWe are looking for a Developer Relations (DevRel) Specialist to help build and grow MarsDevs' presence within the developer and technology ecosystem.As a DevRel Specialist, you will act as the bridge between our engineering team and the broader developer community. You will create technical content, engage with developers, host webinars and events, promote engineering best practices, and help establish MarsDevs as a trusted voice in AI, product engineering, and emerging technologies.Key ResponsibilitiesDeveloper AdvocacyRepresent MarsDevs within developer communities and technology networks.Build relationships with developers, founders, CTOs, and technology leaders.Act as a trusted technical voice for the company.Promote knowledge sharing and community engagement.Content & Thought LeadershipCreate technical blogs, tutorials, articles, and case studies.Develop content around AI, LLMs, RAG, software architecture, cloud technologies, and product engineering.Create LinkedIn content and technical insights that showcase MarsDevs' expertise.Work with engineering teams to highlight project successes and technical innovations.Community EngagementParticipate in developer forums, online communities, and social platforms.Organize and host webinars, workshops, technical sessions, and meetups.Build and nurture relationships with developer communities and technology groups.Encourage discussions around emerging technologies and industry trends.Feedback & Market InsightsGather feedback from developers and technology communities.Monitor industry trends, developer tools, and emerging technologies.Share insights and recommendations with internal teams and leadership.Employer BrandingPromote MarsDevs' engineering culture and technical achievements.Highlight team certifications, technical milestones, and innovation initiatives.Support hiring efforts by increasing visibility within the developer ecosystem.Partnership & Ecosystem DevelopmentIdentify opportunities for partnerships with developer communities, technology platforms, and industry groups.Collaborate with technology partners on joint webinars, content initiatives, and community programs.Required QualificationsBachelor's degree in Computer Science, Information Technology, Engineering, Communications, Marketing, or a related field.3–5 years of experience in Developer Relations, Technical Writing, Software Development, Community Management, Technical Marketing, or similar roles.Strong understanding of software development concepts, APIs, web technologies, and modern development practices.Good understanding of AI, Machine Learning, LLMs, RAG, AI Agents, and cloud platforms.Excellent communication, presentation, and storytelling skills.Strong written English with the ability to create technical content.Ability to explain technical concepts to both technical and non-technical audiences.Preferred QualificationsExperience speaking at webinars, meetups, conferences, or technical events.Experience creating technical blogs, tutorials, or educational content.Familiarity with developer communities and open-source ecosystems.Hands-on experience with modern development technologies.Active presence on LinkedIn, GitHub, Medium, Dev.to, or other technical platforms.Success MetricsGrowth of MarsDevs' developer community and audience.Number of technical content pieces published.Webinar, meetup, and community engagement metrics.Partnerships established with developer communities and technology organizations.Growth in brand visibility and thought leadership.Contribution to inbound business opportunities and recruitment efforts.What We're Looking ForPassion for technology and community building.Strong networking and relationship-building abilities.Curious about emerging technologies and AI.Comfortable interacting with developers, founders, CTOs, and business leaders.Ability to represent MarsDevs as a credible and trusted technology partner. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Software Development

Direct message the job poster from Andor Tech Sonal Zeena Quadros Sonal Zeena Quadros Delivery and Account Manager 🚀 Hiring Alert | Parts Author | Bangalore (Work From Office - 5 Days)Join a leading global industrial engineering and manufacturing organization through Andor Tech! We are looking for a talented Parts Author with a passion for technical documentation and engineering content creation.🔹 Role: Parts Author🔹 Experience: 2-5 Years🔹 Location: Bangalore🔹 Work Mode: 5 Days Work From OfficeWhat We're Looking For:✅ Experience in Parts Manual Authoring✅ Hands-on experience with Adobe Illustrator, Teamcenter, NX & Adobe Photoshop✅ Strong knowledge of Engineering Drawings and Bill of Materials (BOM)✅ Background in Construction Equipment, Mining Equipment, Automobile, or Manufacturing industries is a plus📩 Interested candidates can share their resumes to:sonal.quadros@andortech.com📞 6362904394 Show more Show less Seniority level Associate Employment type Full-time Job function Information Technology Industries Mining

EC-Council is the world's largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 400,000 information securityprofessionals globally that have influenced the cyber security mindset of countless organizations worldwide.Visit us on www.eccouncil.orgEC-Council University (ECCU) is an academic institution that operates under the parent company EC-Council, the largest professional training and certification body in Information Security. ECCU courseware and curriculum is nationally accredited by the Distance Education Accrediting Commission (DEAC).ECCU is primarily focused on cyber security and offers both a Bachelors (BS) and a Master (MS) degree program. ECCU currently offers its courses on an E-Learning platform (Canvas) and therefore is 100% online. EC-Council University owned by the EC-Council Group. EC-Council coined the phrase Ethical Hacking in 2001 and is the world's largest Cybersecurity certification body, carrying accreditations by the US Department of Defense (DoD), ANSI, and more. Experience a rewarding career that allows you to influence education in various Cyber Security domains such as Ethical Hacking, Digital Forensics, Penetration Testing, Network Defence and more.www.eccu.eduPosition OverviewThe Curriculum Designer is responsible for collaborating with the Chief Academic Officer, Program Manager, Instructional Technologist, and other Curriculum Designers to design online courses. The Curriculum Designer participates in the design of training materials, course content, and fully online courses. The Curriculum Designer will maintain and evolve the course development standards in coordination with other Curriculum Designers. The Curriculum Designer role will also support the onboarding and training of new Curriculum DesignersKey ResponsibilitiesCollaborate with the Chief Academic Officer, Program Manager, Instructional Technologist, and other Curriculum Designers to produce courses that are instructionally sound, interactive at multiple levels, achieve the competencies, and meet the needs of the program.Design authentic assessments to demonstrate achievement of the course competencies.Design courses that meet ECCUs quality standards.Create and maintain styles, standards, and best practices for online course design.Conduct training and informative sessions with peers, faculty, and staff.Create interactive multimedia elements that incorporate multiple learning styles.Design courses and partake in large-scale projects/initiatives.Articulate design approaches and best practices in online learning to the Chief Academic Officer and Program Manager.Performs other duties as assigned.Required Skills & QualificationsAt least 5 years curriculum/instructional design experienceHigher Education and EdTech experience preferredStrong project management skills.Experience building storyboards for engaging training or courses built by Instructional Technologists on Articulate Storyline, Articulate Rise, Adobe Premiere, and/or similar tools.A bachelors degree in curriculum and instruction or instructional design/technology from an accredited institution is preferred. A computer science/IT bachelor's degree is an added advantage. EC-Council University follows the requirements set by the Department of Education, accrediting agencies, and the states in which the University operates.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, competencies, and skills required of personnel so classified. Furthermore, this job description is subject to vary or change at any time based on the current needs of the business or due to reasonable accommodation.Candidates with International exposure and available to join at short notice are preferred.About Our CultureEC-Council is driven by a mission to strengthen global cybersecurity capability and advance the profession of ethical hacking and information security. Our teams operate across regions and cultures, united by integrity, professionalism, and a commitment to meaningful impact. Continuous learning and accountability are encouraged, empowering individuals to take ownership of their contributions. Respect, trust, and ethical conduct guide how we work with colleagues, partners, and the global cybersecurity community.Additional InformationEC-Council is an equal opportunity workplace and an affirmative action employer. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We do not discriminate based on these or any other characteristics protected by applicable laws or regulations in the locations where we operate.EC-Council is dedicated to working with and providing reasonable accommodations to individuals with disabilities. If you have a medical condition or disability that limits your ability to complete any part of the application process and require reasonable accommodation, please contact us at ecchr@eccouncil.org and let us know how we can assist.To be eligible for this position, candidates must be able to provide proof that they are either a citizen of the country or have legal authorization to work in the country where the position is posted and are currently residing there. EC-Council does not offer employment to ineligible candidates and reserves the right to revoke employment in case the candidate loses the authorization to work.If, as part of the recruitment process, you are required to complete or submit any form of work, project, case study, or assignment, please note that such material will be considered the exclusive property of EC-Council. By submitting such work, you acknowledge that EC-Council retains all rights, title, and interest in the submitted content, including any intellectual property contained therein.Candidates further waive any intellectual property or moral rights in such submissions, confirm that the work is original and free of third-party infringement, and acknowledge that it is provided solely for evaluation purposes, with no ownership or other rights retained.Our Privacy Policy outlines how we collect, use, store, and protect your personal data during the recruitment process. This may include information such as your name, contact details, employment history, qualifications, and any other details you provide as part of your application. All data is handled in compliance with applicable data protection and privacy regulations.Please review our policy here: EC-Council Privacy Policy – User and Company | EC-Council. Submission of your application will be considered as your acceptance of the terms stated above. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Computer and Network Security

Direct message the job poster from Lanstitut Viswaik Sajitha Sujan Viswaik Sajitha Sujan Scaling Revenue Through Digital Strategy | Growth marketer | High-intent acquisition strategy | Performance creative strategy | Meta ads optimization Company Description Lanstitut is a full-stack, employability-led platform that connects healthcare professionals to global job opportunities while supporting them with language training, certification guidance, and cultural integration programs. The organization focuses on simplifying international migration for healthcare talent, helping reduce complexity and costs for healthcare systems. With growing workforce shortages in Germany and increasing demand across Italy, Japan, and the GCC, Lanstitut plays a key role in bridging global healthcare gaps. Its structured approach helps professionals overcome language and cultural barriers so they can succeed in diverse international healthcare environments. Lanstitut offers impact-driven work for individuals interested in healthcare, education, and global mobility.Role Description The Content Strategist role at Lanstitut is a full-time, on-site position based in Kozhikode. The individual in this role will plan and execute content strategies that support Lanstitut’s mission of connecting healthcare professionals with global opportunities, including developing content roadmaps for web, email, and social channels. Day-to-day activities include researching audience needs, defining key messaging, coordinating with product, marketing, and training teams, and creating briefs and guidelines for writers and designers. The Content Strategist will analyze content performance, optimize campaigns, maintain brand voice consistency across platforms, and ensure content aligns with both learner and partner needs. The role also involves managing content calendars, supporting campaign planning, and contributing to new content formats such as guides, blogs, case studies, and learning resources.Qualifications Demonstrated experience in content strategy, including audience research, content planning, and building multi-channel content frameworks.Strong skills in writing and editing for digital platforms, with the ability to create clear, structured, and engaging content for diverse audiences.Experience collaborating with cross-functional teams such as marketing, product, and operations to align content with business and user goals.Ability to use analytics tools to measure content performance, interpret data, and refine strategies based on insights.Familiarity with healthcare, education, or international mobility domains is a plus, especially in contexts involving language learning or certification pathways.Excellent communication, organization, and time-management skills, with the ability to manage multiple projects and deadlines on-site.Bachelor’s degree in Communications, Marketing, Journalism, Linguistics, or a related field, or equivalent practical experience.Comfort working in a fast-paced environment and an interest in supporting healthcare professionals in global career transitions. Show more Show less Seniority level Mid-Senior level Employment type Full-time Industries Language Schools

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.Knowledge ManagerOracle & Enterprise Applications PracticePosition SummaryThe Knowledge Manager will establish, govern, and continuously enhance the Oracle & Enterprise Applications Practice knowledge ecosystem. This role will be responsible for defining the knowledge management strategy, building and maintaining a centralized knowledge repository, and ensuring that delivery teams, architects, solution leads, and practice leadership have access to high-quality, reusable assets, accelerators, methodologies, lessons learned, case studies, and intellectual property.The role serves as a critical enabler for delivery excellence, innovation, practice growth, employee development, and operational efficiency by transforming institutional knowledge into a scalable and accessible business asset. The Knowledge Manager will work closely with Practice Leadership, Solution Architects, Delivery Teams, PMOs, Learning & Development teams, and Sector Leaders to drive knowledge capture, reuse, governance, and adoption across the Oracle and Enterprise Applications portfolio.Key ResponsibilitiesKnowledge Management Strategy & GovernanceDefine and execute the Practice Knowledge Management Strategy aligned with business objectives.Establish governance frameworks, standards, taxonomies, metadata models, and content lifecycle management processes.Create policies for content creation, review, approval, publication, archival, and retirement.Lead Knowledge Management Steering Committee meetings and drive knowledge initiatives across the practice.Develop KPIs and dashboards to measure knowledge creation, consumption, reuse, and business impact. Enterprise Knowledge Repository ManagementDesign, implement, and maintain a centralized practice-wide knowledge repository.Ensure knowledge assets are organized, searchable, current, and easily accessible.Manage repository structure, tagging standards, content classification, and access controls.Implement processes to continuously improve repository usability and user experience.Drive adoption of collaboration and knowledge-sharing platforms. Knowledge Capture & Content ManagementEstablish systematic processes to harvest knowledge from client engagements, proposals, delivery programs, and innovation initiatives.Capture and curate:Methodologies and delivery frameworksSolution accelerators and toolsReusable templates and work productsImplementation playbooksLessons learned and best practicesCase studies and success storiesTraining materials and learning contentIndustry and functional domain expertisePartner with engagement teams to ensure timely contribution of assets into the repository. Practice Enablement & AdoptionPromote a culture of knowledge sharing and collaboration across the Oracle and Enterprise Applications practice.Drive awareness campaigns and adoption programs to increase repository usage.Enable consultants, architects, and leaders to contribute and consume knowledge effectively.Partner with Learning & Development teams to integrate knowledge assets into capability-building programs.Develop communication plans and knowledge-sharing forums across practice communities. Intellectual Property & Asset DevelopmentSupport creation and management of practice intellectual property and delivery accelerators.Maintain inventories of reusable assets and identify gaps requiring new content development.Collaborate with solution and offering leaders to package knowledge into repeatable service offerings.Ensure alignment between methodologies, tools, accelerators, and practice standards. Analytics & Continuous ImprovementMonitor repository health, asset utilization, user engagement, and knowledge contribution metrics.Conduct regular audits to ensure content quality, relevance, and compliance.Identify opportunities for automation, AI-enabled search, content recommendations, and knowledge discovery.Benchmark best practices and continuously evolve the knowledge framework. Key Performance Indicators (KPIs)Percentage of delivery teams contributing reusable assets.Repository adoption and active user metrics.Search success and user satisfaction scores.Knowledge asset reuse rate across engagements.Number of new accelerators, playbooks, and reusable artifacts created.Reduction in effort through knowledge reuse.Repository content quality and currency score.Knowledge contribution compliance across projects.Required QualificationsEducationBachelor's or Master's degree in Information Management, Business, Technology, Knowledge Management, or related discipline.Experience8+ years of experience in Knowledge Management, Practice Operations, Learning & Development, Content Management, or Consulting Enablement roles.Experience supporting Enterprise Applications, ERP, Oracle Cloud, SAP, Microsoft, or large consulting practices preferred.Proven experience designing and managing enterprise knowledge repositories.Experience driving organization-wide knowledge-sharing and adoption programs.Required SkillsFunctional SkillsKnowledge Management frameworks and best practicesInformation architecture and taxonomy designContent lifecycle managementRepository governance and administrationProcess design and continuous improvementChange management and stakeholder engagementTechnology SkillsMicrosoft SharePointMicrosoft Viva / Microsoft 365 Collaboration PlatformsKnowledge Management platformsPower BI reporting and analyticsAI-enabled search and content discovery solutionsContent management systemsLeadership SkillsStrategic thinkingStakeholder managementCross-functional collaborationExecutive communicationInfluencing without authorityProgram managementSuccess ProfileThe ideal candidate is a strategic thinker with a passion for enabling large consulting organizations through knowledge. They combine strong governance and operational discipline with the ability to foster collaboration, drive adoption, and build a culture where knowledge is treated as a critical enterprise asset. The individual will play a pivotal role in transforming the Oracle & Enterprise Applications Practice into a knowledge-driven, highly scalable organization that accelerates delivery excellence, innovation, and growth.EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Professional Services

Direct message the job poster from SoCheers Shreya Suvarna Shreya Suvarna Manager - People Growth & Culture at SoCheers Who are you?You play a leadership role within the content strategy team, guiding both thinking and execution across multiple brands or clusters. You bring strong narrative judgment, creative direction, and platform understanding to the work.At this level, your role involves shaping campaign thinking, defining content ecosystems, and ensuring that storytelling remains consistent across multiple workstreams.You work closely with senior creative, strategy, and brand leadership to align content thinking with larger brand objectives, while also mentoring strategists and writers within the team.You help elevate the overall quality of ideas, ensuring that content remains culturally relevant, platform-native, and creatively strong.What will you do?Lead narrative and content strategy across multiple brands or workstreams.Develop larger campaign storytelling frameworks and content ecosystems.Partner with Brand Experience and Strategy teams to align content thinking with brand direction.Guide content strategists and writers through feedback, mentorship, and creative direction.Ensure storytelling consistency across campaigns, always-on content, and new initiatives.Strengthen creative output through narrative refinement and idea development.Stay closely connected to platform evolution, creator culture, and audience behaviour.Contribute to agency-wide creative discussions and idea development.Help maintain quality standards across the broader content team. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Advertising and Marketing Industries Advertising Services and Marketing Services

IntroductionJob Title: Technical WriterLocation: BangaloreDepartment: Financial ServicesOverview:SymphonyAI is a global enterprise AI leader specializing in generative and predictive AI. With our deep industry expertise, we develop packaged AI products and applications aimed at solving specific challenges across various sectors. Our Financial Services vertical is crafted to meet the demands of the most regulated environments, assisting financial institutions in early threat detection, decisive action, and maintaining superior compliance at scale and speed.Job DescriptionRole Objectives:Develop comprehensive technical documentation that meets organizational standards.Gain a deep understanding of products and services and translate complex information into straightforward, polished, and engaging content.Write user-friendly content that addresses the target audience's needs, turning insights into language for user success.Develop and maintain a repository of documentation reference materials.Evaluate existing content and develop methods for improvement.Key Responsibilities:Work under the guidance of senior technical writers and interact with subject matter experts to understand project requirements.Research, outline, write, and edit content.Collaborate with different teams to create end-user guides, API documentation, and deployment content.Determine the clearest and most logical way to present information for reader comprehension.Develop content in alternative media forms for maximum usability, maintaining a consistent voice across all documentation.Required Skills & Qualifications:Three to five years of experience as a technical writer.Previous experience in a software development environment.Highly skilled in the English language.Ability to quickly learn and understand complex topics.Excellent written communication skills, with a keen eye for detail.Ability to manage multiple projects simultaneously.Working proficiency in Microsoft Office suite and MadCap Flare.Preferred Skills & Qualifications:Bachelor’s degree (or equivalent) in communications or a technical field.Previous experience in the Financial Services sector.Basic image editing skills.Diversity & Inclusion Statement:We are committed to building a diverse and inclusive team and encourage candidates from all backgrounds to apply.About UsSymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Product Management Industries Software Development

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.ResponsibilitiesContent DevelopmentCreate, organize, maintain, and reuse documentation assets using the team’s approved content repository and authoring tools (currently Microsoft Word and SharePoint), while supporting future adoption of structured authoring practices.Conduct task analysis (TA) and prepare annotated topic lists (ATL).Collaborate with cross-functional teams and subject matter experts (SMEs) across global regions to gather requirements and deliver project outcomes.Develop reusable, structured technical content aligned with Xylem’s authoring guidelines, information model, and style guide.Produce and maintain illustrations, graphics, and photo-realistic renderings.Ensure the completion of the review cycle and software-assisted checks for grammar, style, and terminology.Initiate translation requests and coordinate translation reviews.Communicate release updates to stakeholders via designated channels.Maintain reusable content and contribute to documentation standards, templates, and information architecture to improve content consistency and scalability.Quickly learn new products, custom technologies, and engineering concepts, and accurately translate them into clear, user-focused documentation.Contribute to the development of the CCMS structure, templates, and information model.Create and maintain Topics, Chaptermaps, Bookmaps, and metadata within the CCMS.Demonstrate flexibility in working hours to support collaboration with stakeholders across different time zones, as business needs require.Work effectively in a hybrid work environment while maintaining strong communication, collaboration, and accountability.Participate in initiatives to enhance documentation quality, workflow efficiency, and content governance.Required QualificationsEducationBachelor’s degree in engineering (Mechanical, Electronics, Aeronautical, Computer Science, or equivalent field).Experience3–6 years of professional experience as a Technical Writer (Senior level) in an international, English-language environment.Proven expertise in developing reusable technical documentation using structured or unstructured authoring approaches. Experience with DITA XML and single-sourcing practices is an advantage but not required.Basic experience creating technical illustrations in vector or raster formats.Experience documenting software, hardware, or custom-engineered solutions, with the ability to quickly understand unfamiliar technologies.Skills and CompetenciesCore SkillsExcellent command of written and spoken English.Strong analytical, organizational, and documentation skills.Detail-oriented, structured, and dependable in meeting deadlines.Effective communicator with global, cross-functional teams.Familiarity with Simplified Technical English (STE) and style guides such as the Microsoft or Chicago Manual of Style.Understanding of DDLC, SDLC, and Agile workflows.Knowledge of single sourcing, metadata management, and conditional profiling.Ability to quickly learn new technologies, understand engineering customizations, and evaluate their impact on the end-user experience.Experience reusing and maintaining content from shared repositories while ensuring consistency and accuracy.Technical SkillsProficiency in authoring MS Word.Experience using Microsoft SharePoint or similar content repositories for document management and content reuse.Experience with terminology and content quality tools such as Acrolinx.Proficiency with illustration tools (Adobe Illustrator, Photoshop, Creo Illustrate, KeyShot).Experience with collaboration tools like JIRA and Confluence.Understanding of content publishing pipelines and localization workflows.Experience with structured authoring concepts is preferred. Familiarity with DITA XML, CCMS platforms (such as Astoria On-Demand or AEM), and XML editors (such as Oxygen XML Editor or Arbortext Editor) is an advantage.Working knowledge of XML-based formats and related technologies (XQuery, metadata tagging).Interest in GenAI and automation using Python or similar programming languages is desirable.Assessment ProcessCandidates will complete a writing and structuring test to demonstrate technical English and content organization skills.Successful candidates will advance to subsequent interview rounds with technical and hiring teams.Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Industrial Machinery Manufacturing