API Documentation & Developer Writer Jobs

Company DescriptionWe’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.Knowledge has the power to shape how an organisation learns, adapts and succeeds. When people can easily find and trust the information they need, they make better decisions, move with confidence and create better experiences for our customers.In this role, you’ll help build the connections, habits and resources that make knowledge easier to share and reuse. You’ll bring people and ideas together, make expertise more accessible and help teams learn from one another, reducing duplication while creating space for better ways of working.As a Knowledge Management Specialist, you’ll work with subject-matter experts and teams across the organisation to turn fast evolving product, risk and regulatory requirements into clear, practical and easy-to-find guidance. Your work will help frontline and specialist teams act with clarity, consistency and confidence.Key ResponsibilitiesTranslate complex onboarding, fraud, disputes, complaints, and account security processes into clear, user-friendly knowledge assets (articles, how-to video guides, process flows, FAQs) for frontline and specialist teams.Work closely with Process Architects and Subject Matter Experts to rapidly capture, draft, and publish knowledge as new workflows go live, keeping pace with a fast-moving launch roadmap.Act as the knowledge liaison between Operations, Product, Compliance, Legal, and Training teams, ensuring content reflects evolving regulatory requirements and product changes.Track and analyse knowledge base performance and usage metrics to identify content gaps and opportunities for improvement.Maintain taxonomy and tagging standards to ensure content findability and effective AI/assistant integration.Relevant ExperienceExperience in knowledge management, content creation, learning and development or instructional design.Hands-on experience with a knowledge platform (e.g. Confluence, Zendesk, Notion).Comfortable working with ambiguity and changing requirements, with experience working in a fast-paced, dynamic environment (high-growth fintech a plus).Working knowledge of operations, including familiarity with operational processes, workflows and the day-to-day realities of the teams you'll be supporting.Exceptional written and verbal communication skills, with an ability to simplify and accurately represent complex operational, risk, and regulatory processes.Detail-oriented approach with excellent proofreading, editing, and content quality assurance skills.A proven track record of collaborating effectively with Subject Matter Experts and cross-functional teams to gather high-stakes information quickly.Strong organisational and time management skills, with the ability to manage competing content priorities across multiple workstreams.Working knowledge of KM metrics and reporting (content freshness, coverage, search success, deflection) and the ability to communicate progress clearly to stakeholders.Nice-to-HaveExperience supporting a new team or product launch, where knowledge and process are being built in parallel.Understanding of learning design, instructional writing or adult learning principles.Familiarity with workflow automation, AI-assisted content creation, emerging knowledge technologies, and AI-assisted search or chatbots for knowledge sharing.Experience working with crypto and blockchain products, with an understanding of their operational and regulatory considerations.Additional InformationBring all of you to workWe create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.Life at Checkout.comWe understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.For a closer look at daily life at Checkout.com, follow us on LinkedIn and InstagramFind Jobs in United Kingdom on Arbeitnow

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.Job Title: Manager, Content StrategyLocation: Mississauga, Canada (Hybrid)Who We AreAt SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great software.To us, being visionary is more important than doing things the way they’ve always been done.  What’s in it for you?The People - From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.What We’re Looking ForAre you a visual storyteller who lives for trends, understands platform behavior and creates content people actually stop to watch? SOTI is hiring a Manager, Content Strategy to elevate our brand across social and digital channels, with a strong focus on video, written and visual storytelling.In this hands-on role, you’ll lead SOTI’s Content and Social Media Team, shaping content strategy, producing standout visual assets and managing a forward-looking content calendar. You’ll partner with Creative Production, People & Culture and Demand Generation teams to ensure all content aligns with brand goals and performs across channels.We’re looking for someone who blends creative vision with operational precision, and who knows how to lead and develop high-performing teams. You understand what wins on owned channels and can guide creators to produce sharp copy and compelling visuals. You excel at coaching content creators, providing clear direction, constructive feedback and support to help them grow. Confident in your judgment, you’re comfortable making decisions, prioritizing work and guiding your team toward high‑impact output. You use data and performance insights to inform strategy, optimize campaigns and refine content, ensuring every initiative is tied to measurable outcomes. You are not afraid to champion bold, innovative ideas that help SOTI stand out in a crowded digital landscape.About the Role:This isn’t just about writing captions and blogs, it’s about understanding how brands come to life on digital channels and what makes audiences truly engaged. We are seeking a Manager, Content Strategy to join our dynamic marketing team. This role is ideal for a creative, data-driven professional who can craft compelling content strategies that drive awareness, engagement and lead generation across multiple channels.What you’ll do:Content Strategy & PlanningDevelop and execute a comprehensive content strategy aligned with business goals and marketing campaigns.Identify content opportunities across the buyer’s journey, focusing on top-of-funnel awareness, lead generation and current customer, and partner focused content.Content Creation & OversightManage and produce high-quality content including: video concepts and scripts, top-of-the-funnel blogs, product-focused content, partner and customer content, web and email content and social media posts.Ensure all content is optimized for SEO and adheres to brand voice and messaging guidelines.Champion responsible use of AI‑powered tools and workflows to scale content creation, enhance performance insights and enable the team to produce high‑impact, on‑brand content more efficiently.Video & YouTube ExpertiseLead the creation of engaging video content for YouTube and other digital platforms.Develop video strategies that increase brand visibility and drive qualified leads.Collaborate with creative teams to produce high-impact video content.Performance & OptimizationMonitor content performance using analytics tools; report on KPIs such as engagement, traffic, subscribers and lead conversions.Continuously optimize content based on data insights and industry trends.LeadershipCoach and develop content creators, giving actionable feedback, fostering growth, and elevating the team’s creative output.Build structure within a creative environment, establishing workflows, timelines and standards that keep projects moving and maintain quality.Cross-Functional CollaborationWork closely with product marketing, demand generation, and creative production teams to ensure cohesive messaging across all channels.Qualifications:Bachelor’s degree in Marketing, Communications or related field.7+ years of experience in content strategy or digital marketing, preferably in the tech industry.Strong understanding of enterprise IT trends. Experience in SaaS based company or within the EMM/MDM technology space.Proven experience creating content that drives leads and supports demand generation.Expertise in video content creation and YouTube channel management.Excellent writing, editing and storytelling skills.Familiarity with SEO, analytics tools and marketing automation platforms.Proven ability to lead and scale high‑growth, high‑performing content teams in a fast‑moving environment.Preferred Skills:Experience with B2B SaaS marketing.Knowledge of social media best practices and emerging trends.Ability to manage multiple projects and deadlines in a fast-paced environment.Experience with a project management platform like Click Up or AsanaNew Role - The targeted compensation range for this position typically falls between $110,000 to $125,000 annually. Final compensation is determined by education, experience, and internal equity principles.If you want to bring your ideas to life, apply at SOTI today.Use of Artificial Intelligence in HiringSOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team only-final hiring decisions are made by people, not automation. For privacy-related questions, please contact privacy@soti.net.We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at careers@soti.net.Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Other Industries Software Development

Role OverviewWe are seeking a strategic, results-oriented marketing leader to drive lead generation, funnel performance, conversion optimization, and acquisition outcomes by owning content strategy and online/.Com engagement across our online investing business. This role is responsible for developing and executing integrated marketing initiatives that drive leads, increase awareness, consideration, and client acquisition while delivering a seamless customer experience across our digital channels.The successful candidate will bring deep expertise in content strategy, social media, digital marketing/.Com strategy, acquisition marketing, and analytics and optimization. They will work across a complex stakeholder environment, partnering with Product, Digital, Analytics, SEO/GEO, Brand, Compliance, Legal, and external agencies to deliver impactful marketing initiatives that support business growth.In addition to day-to-day marketing activities and business-as-usual (BAU) initiatives, this role is expected to evolve to include broader ownership of InvestorLine.com strategy, helping shape the digital customer experience, content ecosystem, information architecture, and website optimization efforts.Key ResponsibilitiesDigital Experience & .Com Strategy (35%)Leading the strategic direction and optimization of InvestorLine.com.Drive funnel performance, conversion optimization, and acquisition outcomes.Improving digital customer journeys and website experiences to support acquisition, engagement, and conversion objectives.Partnering with Digital, Product, GEO/SEO, and Analytics teams to shape website strategy and performance improvements.Leading initiatives related to content ecosystems, information architecture, content governance, and website optimization.Identifying opportunities to improve discoverability, usability, customer engagement, and digital conversion performance.Contributing to broader digital transformation initiatives across Wealth and InvestorLine.Content & Social Media Strategy (35%)Own and lead the overall content strategy for InvestorLine across social media channels, InvestorLine.com.Develop comprehensive content strategies designed to drive lead generation, increase engagement, strengthen brand awareness, and support acquisition objectives.Create and manage integrated editorial calendars and content plans aligned to business priorities and customer needs.Lead social media strategy, including engagement initiatives and emerging platform opportunities to drive awareness, demand generation, and community growth.Partner with subject matter experts to translate complex investing concepts into clear, actionable, inclusive, and customer-focused content.Oversee the planning and development of educational content, including articles, courses, podcasts, videos, webinars, tools, and other learning experiences.Develop timely content initiatives that respond to market events, industry trends, and evolving investor interests.Manage external copywriters, content vendors, and agency partners, including workload planning, quality review, and prioritization.Original content development may be required from this role.Collaborate closely with SEO, Digital Marketing, Product, Design, Brand, and Corporate Communications teams to maximize content performance across channels.Partner with enterprise SEO teams to enhance content discoverability and search performance.Lead information architecture initiatives and periodically evaluate website navigation, site structure, menus, links, and content organization.Support content audits, content governance initiatives, and ongoing improvements to digital experiences across InvestorLine properties.Monitor market, customer, competitor, and industry trends to identify opportunities and inform content strategy decisions.Marketing Program Management & Execution (10%)Drive acquisition and growth marketing campaigns rooted in customer insights, behavioral data, and business objectives.Lead the development and execution of strategic marketing roadmaps, business cases, product initiatives, and integrated marketing programs.Assume end-to-end ownership of marketing campaigns from planning through execution, measurement, and optimization.Manage campaign development processes, including creative briefing, stakeholder alignment, agency management, approvals, QA/UAT, deployment, and post-launch reporting.Coordinate required approvals across Legal, Compliance, Privacy, Brand, Product, and business stakeholders.Develop campaign targeting strategies and audience segmentation frameworks to improve acquisition effectiveness and customer engagement.Analyze campaign performance and key performance indicators, including traffic, engagement, conversion, acquisition, and return on marketing investment.Produce and manage agency briefs and campaign requirements for creative and media partners.Ensure all campaigns and marketing assets adhere to brand standards, regulatory requirements, and business objectives.Lead campaign optimization efforts, including testing strategies and recommendations based on performance insights.Change, Innovation & Efficiencies (10%)Identify opportunities to improve marketing effectiveness, operational efficiency, and customer experience.Develop business cases supporting process improvements, new capabilities, and innovative marketing approaches.Partner with Wealth Marketing, Lifecycle Marketing, and other stakeholders to develop new strategies that enhance engagement and growth.Lead testing and experimentation initiatives, including A/B testing and optimization programs.Recommend and implement scalable solutions to improve campaign execution and content operations.Relationship Management (10%)Build strong partnerships with internal stakeholders, external agencies, and vendors to successfully execute marketing programs and initiatives.Collaborate with business leaders and cross-functional partners to align marketing activities with strategic objectives.Partner closely with Digital, Analytics, Product, Brand, and Communications teams to continuously improve customer outcomes.Influence and communicate effectively with senior leaders and stakeholders across the organization.Foster collaboration across the broader Wealth and BMO enterprise to deliver a consistent and integrated customer experience.Knowledge & Experience (MUST HAVE SKILLS)6-10+ years of progressive marketing experience, including significant experience in acquisition marketing, growth marketing, content strategy, and digital marketing.Expertise in digital investing/self-directed brokerage, investor behaviour, trading platforms, and acquisition in an online investing environment. A minimum of 5 years experience preferred.Demonstrated success developing and managing integrated marketing campaigns that drive customer acquisition and business growth.Strong expertise in content strategy, social media strategy, SEO, and audience engagement.Content development experience, ability to produce original content.Experience managing external agencies, content vendors, and creative partners.Experience leading complex, cross-functional initiatives in a matrixed organization.Strong understanding of customer segmentation, marketing analytics, measurement frameworks, and optimization methodologies. Campaign analysis/post campaign analysis is a requirement.Exceptional communication, presentation, stakeholder management, and relationship-building skills.Ability to balance multiple priorities and deliver results in a fast-paced environment.Technical SkillsContent Strategy & Editorial PlanningGrowth & Acquisition MarketingSocial Media Strategy & ManagementGEO, SEO & SEMDigital Marketing & Customer Journey OptimizationMarketing Analytics & Performance MeasurementInformation Architecture & Content GovernanceCampaign Management & Go-to-Market ExecutionCompetitive Analysis & Business Case DevelopmentContent Management Systems (CMS)Adobe Experience Manager (AEM)Multimedia Content DevelopmentProgrammatic AdvertisingA/B Testing & Conversion OptimizationEducationPost-secondary degree in Marketing, Business, Communications, Advertising, or a related discipline.Equivalent combination of education and relevant experience will also be considered.Technical and digital marketing proficiency gained through education and/or professional experience.Salary:$69,000.00 - $129,000.00Pay Type:SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-RewardsAbout UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/enBMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing and Sales Industries Financial Services

Direct message the job poster from Actalent Kris Clement Kris Clement Talent Acquisition Lead, Engineering Services at Actalent Job description:Actalent is a global leader in Engineering Services and human capital solutions. We are seeking a Technical Writer/Process Documentation Analyst to join our technical engineering team, reporting to an Actalent technical manager and project lead. This role will present the opportunity to support a variety of interesting projects and customers, the first of which is a project from a client that designs and manufactures hyperscale cooling and modular data center solutions.We are seeking an experienced Procedure Writer / Documentation Analyst to support engineering and operational excellence initiatives through the development, maintenance, and standardization of process and procedure documentation. This role will partner with process owners, subject matter experts (SMEs), and business stakeholders to document current and future-state workflows, create controlled documentation, and ensure alignment with organizational standards and governance requirements.Once the project is completed, this employee will have access to other projects as an Actalent employee and member of our technical engineering team. Key ResponsibilitiesCollaborate with engineering teams, process owners, and SMEs to gather requirements and document business and engineering processes.Develop and maintain:Standard Operating Procedures (SOPs)Work InstructionsProcess MapsWorkflow DocumentationStandards and TemplatesControlled Process DocumentationTranslate complex technical and operational processes into clear, concise, and user-friendly documentation.Facilitate documentation reviews and incorporate stakeholder feedback to ensure accuracy and completeness.Standardize documents according to established naming conventions, templates, formatting standards, approval workflows, and document control requirements.Support document governance activities, including revision tracking, version control, and periodic document reviews.Analyze current-state processes and assist in documenting future-state improvements and operational best practices.Maintain a high level of quality, consistency, readability, and compliance across all documentation deliverables.Work independently in a remote environment while collaborating effectively with cross-functional teams.Project DeliverablesThe successful candidate will produce documentation including, but not limited to:Process DocumentationProcedure DocumentationStandard Operating Procedures (SOPs)Work InstructionsWorkflow DocumentationDocumentation Review and Revision RecordsRequired QualificationsBachelor's degree in Engineering or Technical Writing/Documentation or a related field; equivalent experience considered.3+ years of experience in technical writing, procedure writing, documentation analysis, process documentation, or operational excellence environments.Demonstrated experience creating SOPs, work instructions, process maps, and controlled documentation.Interviewing and information-gathering skills with SMEs and stakeholders.Excellent written communication and document organization skills.Proficiency with Microsoft Office Suite and collaboration platforms such as Microsoft Teams.Experience working within document control and revision management processes.Strong attention to detail and ability to manage multiple documentation projects simultaneously.Preferred QualificationsExperience supporting engineering, manufacturing, industrial, data center, or operational excellence environments.Knowledge of Lean, Six Sigma, Continuous Improvement, or Process Excellence methodologies.Experience with PLM systems, document management systems, or enterprise content management platforms.Familiarity with workflow mapping tools such as Visio, Lucidchart, or similar applications.Understanding of quality management, ISO standards, or controlled document environments.Success FactorsAbility to quickly understand complex engineering and operational processes.Strong stakeholder engagement and facilitation skills.Commitment to documentation quality and standardization.Self-directed and capable of working remotely with minimal supervision.Excellent organizational skills and follow-through.Actalent thanks all applicants; only selected qualified candidates will be contacted. Show more Show less Seniority level Associate Employment type Contract Industries Engineering Services and Writing and Editing

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Content DesignerAbout Capital One CanadaFor 30 years, we’ve been on a mission to change banking for good. We challenge the traditional bank stereotype, fostering a culture where innovation thrives and bold ideas are celebrated.We’re driven by what’s possible, leveraging the power of data and technology to empower innovative solutions, inspire one another to dream boldly, and take transformative ownership of decisions and outcomes that directly impact millions of Canadians. Every challenge is an opportunity to lead from the front, working together toward a shared vision that extends far beyond banking.We balance high-performance with investment in your long-term success, ensuring you have the support you need to do your best work. Here, you’ll take full accountability for your path, upskilling through hands-on experience and mentorship, to turn your curiosity into a career built on your own terms.Are you ready to redefine what’s next?About The TeamOur Experience Design (XD) Team is at the forefront of enriching our customers’ lives with exceptional digital experiences and we need an experienced Content Designer (Senior Associate) to help us in our mission of changing banking for good. We’re looking for a team player who can apply their skills and talents to make a true impact on our customers. We love to experiment and learn, we are excited about our future, and we need your help to get there!About The RoleIn this role, you will own the copy / content writing and structure of the secure side experiences across mobile and web - primarily the payments features. You will write effective content from a human-centered lens for money transfer flows. Your impact will help Capital One customers achieve success through a clear understanding of how to interact with core services and features. By collaborating closely with the broader XD team, product, engineering, legal and marketing teams, you will help shape a world-class customer experience in the next evolution of our products and services.Your Responsibilities:Write content end-to-end for payments featuresCollaborating closely with Product, Design, Research, Legal, Marketing and Engineering to bring to life experiences Capital One customers will value, trust and loveShaping the experience, not just the copy. You will contribute to IA, navigation and interactive modelsUse data and customer insights to shape hypothesis-driven recommendations. Leverage analytics, research findings, call-center data to inform recommendationsUphold and elevate standards by applying our voice, tone, content guidelinesWrite for screen readers, assistive technologies, meeting WCAG 2.1 AA standardsSupport multiple workstreams, contributing toward several key projectsProactively make recommendations and be a voice in the room by sharing a human-centered POV that other team members may not have consideredBasic Qualifications:4-5 years of content design or UX writing experience for digital products, including mobile and responsive webPortfolio of 1-2 case studies showing end-to-end thinking of the problem, your approach you used to solution, your specific contribution, notable project constraints and any measurable outcomeDemonstrated data fluency. You’re comfortable diving into analytics dashboards or presentations. Strong storyteller and presentation skills. You use data and narrative to carry the impact of your work and what a human-centered approach can mean for the program’s successHighly organized and self-directed with a track record of delivering against competing prioritiesCollaborative by nature and eager to build on ideas, fail fast and learn fastPreferred Qualifications:Experience in Financial Services or heavily regulated environmentsAI fluency - ability to use LLMs as tools to expedite, automate and generate ideasStrategic thinking, with the ability to look ahead and identify best-in-class content and copywriting methodologies / standardsExperience contributing content governance within design systemsExperience with notification strategy, conversational design or personalization at scaleDeep accessibility knowledge or certification Working at Capital OneYou’ll be empowered to take end-to-end ownership of your work and your career, backed by a high-performance, hybrid culture and holistic suite of benefits designed to support your whole self.Take ownership of your own potential: Whether you’re looking to upskill, pivot into new business areas, or master your craft, you’ll have access to tools and mentorship to reach your potential and define your career trajectory. Find your rhythm: We believe trust fosters the flexibility and autonomy required to balance personal needs with a focus on high performance. We support a hybrid model – with 3 days in the office per week – that gives room for both collaboration and personal commitments. Benefits built for your life: We take a holistic approach to well-being, providing support for you and those who are most important to you. This includes: full coverage for spouses, domestic partners and dependents, a one-time Work From Home allowance to build your comfortable workspace, up to $3,000 in mental health coverage and up to $5,000 in annual tuition subsidies. You’ll find that Capital One is committed to helping you thrive and evolve every step of the way.This posting is for an existing vacancy.The expected annual salary range for this position is $94,800-$108,200. This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es). Incentives could be discretionary or non-discretionary depending on the plan.We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.Capital One Canada is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Financial Services

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:Health, dental, vision, life, disability insuranceRetirement Benefits: 401(k) with company matchPaid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employmentSick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeksBaby Bonding Leave: 18 weeksHolidays: 13 paid days per yearNote: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Kirkland, WA, USA; Seattle, WA, USA; Sunnyvale, CA, USA.Minimum qualifications:Bachelor's degree in Computer Science, a similar technical field, or equivalent practical experience.7 years of work experience in a technical role (e.g., software engineering, solutions consultant, etc.) or equivalent technical experience.Preferred qualifications:Proven track record of setting technical strategy for large teams and large projects.About The JobPassionate people are everywhere at Google. In Developer Relations, we get excited to collaborate and connect with the communities that love technology as much as we do. Part community manager and part developer advocate, Developer Relations Engineers collaborate with developers at conferences and online, and advocate for developers interests internally at Google. Not afraid to be hands-on, you write sample code and client libraries as well as participate in developer forums and support queues to troubleshoot and debug coding problems developers encounter. Internally, you work with product engineering teams to improve our products by conveying feedback from developers, reviewing API designs and testing new features.With your technical expertise, you drive strategy around fostering a community of developers who work with Google technologies. An ardent advocate for these developers, you represent their voice internally to our Product Managers and serve as their Google support in application development and technology implementation.As a part of this role, you will help democratize advanced AI and cloud innovation across the Americas by empowering all developer communities, both physical and virtual with frictionless, high-impact technical enablement. You will scale reach and drive cost-effective activations by delivering turnkey, workshop kits, streaming engaging virtual campaigns, and sharing high-quality digital content across various online networks, partner platforms, regional communities and Google developer ecosystemThe AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $192000 - $278000 (USD) + 20% bonus target + equity + benefitsResponsibilitiesLearn more about benefits at Google .Collaborate with cross-functional teams to manage product engagement and identify user needs.Attend or facilitate conferences and events to gain and share insights on user experience and technologies.Lead strategic developer programs and act as an authority in the domain.Contribute input and feedback on products or programs, and represent the interests of partners to internal stakeholders.Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form . Show more Show less Seniority level Not Applicable Employment type Full-time Job function Information Technology and Engineering Industries Information Services and Technology, Information and Internet

NVIDIA is redefining computing at the intersection of graphics, accelerated computing, and AI. We are building platforms that make advanced AI useful wherever people create, work, and build. Doing what has never been accomplished before requires imagination, inventive thinking, and outstanding people. Come join a diverse, encouraging team where you can help build the future generation of computing.We are seeking a highly technical and strategic Developer Relations leader to grow NVIDIA's local AI ecosystem. This role will work directly with the companies and collaborative software projects building the models, runtimes, tools, agent platforms, and applications that bring AI onto PCs, workstations, and personal AI. You will be a trusted partner to external developers and an internal advocate for their needs. You will help partners adopt and optimize NVIDIA technologies, remove integration barriers, and deliver excellent on-premise and combined AI experiences. The ideal candidate combines hands-on AI software expertise, strong partner instincts, and can transform emerging ecosystem opportunities into repeatable technical and go-to-market outcomes. Does this sound like your dream job? Those who are motivated and passionate about bringing new technologies to market should join us!What You'll Be DoingOwn a portfolio of strategic local AI partners as NVIDIA's primary relationship and technical engagement lead, from opportunity identification and onboarding through integration, launch, and ongoing adoption.Serve as a trusted technical advisor and problem solver for model developers, AI application and tool providers, agent-platform companies, inference-runtime teams, and open-source communities.Drive adoption and optimization of NVIDIA accelerated computing, AI runtimes, SDKs, and developer tools across local and hybrid AI workflows on Windows and Linux.Define joint partner plans with clear technical milestones, success criteria, launch readiness, and measurable ecosystem outcomes.Engage directly with partner engineers, technical leaders, founders, and development groups to understand goals, unblock integrations, and promote guidelines for performance, reliability, and user experience.Represent the voice of the partner inside NVIDIA, translating field insights into actionable product requirements and roadmap feedback for engineering and product teams.Collaborate with engineering, product management, Developer Technology, business development, marketing, legal, and sales to structure and complete complex partner engagements.Create and scale technical enablement through reference integrations, samples, tutorials, workshops, playbooks, and partner-ready launch materials.Represent NVIDIA at developer events, conferences, community forums, and partner briefings, communicating a clear and credible point of view on local AI.Track emerging models, frameworks, runtimes, developer behaviors, and competitive shifts, then turn those signals into partner priorities and ecosystem strategy.What We Need To SeeBachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent experience.8+ years of professional experience in software engineering, developer relations, developer advocacy, solutions architecture, technical partnerships, or a similar technology position.Strong hands-on experience with AI/ML software, including generative AI models, inference, model serving, or AI application development.Working knowledge of GPU acceleration and the software layers that shape local AI performance, such as inference frameworks (vLLM, SGLang, Llama.cpp, Ollama), model formats, quantization, memory management, and hardware-aware optimization.Experience building and leading technical relationships with software companies, independent software vendors, startups, or open-source projects from initial engagement through production delivery.Demonstrated ability to structure complex technical engagements, negotiate requirements, prioritize issues, and coordinate execution across engineering, product, marketing, business, sales, and legal teams.Excellent written, verbal, and presentation skills, with the ability to explain complex technical concepts to audiences ranging from hands-on developers to senior executives.Strong judgment, initiative, and follow-through in fast-moving environments with incomplete information and multiple stakeholders.Ability to occasionally travel as needed for partner engagements, developer events, and industry conferences (less than 20% of the time).Ways To Stand Out From The CrowdHands-on experience building or optimizing local AI applications, inference engines, agent systems, or developer tools for GPU-accelerated PCs and workstations.Experience with LLMs, VLMs, diffusion models, speech models, retrieval systems, tool use, or agentic application patterns.Depth in one or more performance-critical areas such as quantization, distributed or multi-GPU inference, low-latency serving, heterogeneous compute, or model packaging and deployment.A track record of turning partner integrations into successful launches, developer adoption, compelling technical content, and durable ecosystem relationships.Prior experience with GPU manufacturers, AI platform companies, model providers, cloud or edge AI providers, research labs, or high-growth developer-tool companies.Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 184,000 USD - 287,500 USD for Level 4, and 224,000 USD - 356,500 USD for Level 5.You will also be eligible for equity and benefits.Applications for this job will be accepted at least until July 14, 2026.This posting is for an existing vacancy.NVIDIA uses AI tools in its recruiting processes.NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law., , JR2021035 Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Computer Hardware Manufacturing

Position SummaryOwn the design, ongoing maintenance, and document control of Standard Operating Procedures (SOPs) and related process documentation across the organization. Partner with stakeholders to capture accurate current-state processes, create clear and usable SOPs, and keep documentation current as operations, systems, and organizational structure evolve. Support operational excellence, training, compliance, and continuous improvement through well-controlled, high-quality process documentation.Key ResponsibilitiesDesign, write, and maintain Standard Operating Procedures (SOPs), work instructions, job aids, process maps, and related documentation.Conduct ongoing updates and revisions to existing SOPs to reflect process changes, system updates, organizational restructuring, or continuous improvement efforts.Apply strong document control practices including version control, review cycles, approval workflows, and archival of outdated materials.Interview subject matter experts (SMEs) and facilitate discovery sessions to accurately capture current-state processes and business requirements.Create clear current-state (“As-Is”) and future-state (“To-Be”) process documentation and workflow diagrams.Maintain centralized repositories of process documentation (SharePoint or similar platforms) with consistent organization, naming, and accessibility.Identify process gaps, redundancies, and improvement opportunities during documentation work and escalate or support related continuous improvement efforts.Collaborate with functional stakeholders and field/operations SMEs to ensure documentation is accurate, practical, and usable.Support quality, compliance, audit, and regulatory documentation requirements through controlled and current SOPs.Assist in the development of training materials that are directly aligned with controlled process documentation.Track documentation status, completion, and maintenance metrics to support visibility and accountability.Ensure all documentation follows organizational standards for structure, formatting, language, and governance.QualificationsQualificationsBA in Business Administration, Technical Writing, Management Information Systems or similar with proven process documentation/SOP experienceMinimum 3 years of relevant experience (5+ years preferred) creating and maintaining process documentation and SOPs, with demonstrated use of process mapping tools (Visio, Lucidchart, or similar).Familiarity with document management systems such as SharePoint (or equivalent).Experience in Lean, Six Sigma, Agile, or continuous improvement environments is preferred.Business analysis, process improvement, or related certifications (CBAP, Lean Six Sigma, BPM, or equivalent) are a plus.Skills & AbilitiesProven experience designing, writing, and maintaining SOPs and process documentation in a structured environment.Strong document control discipline, including version management, review/approval processes, and repository governance.Skilled at interviewing SMEs and translating complex operational workflows into clear, concise, and usable documentation.Advanced proficiency with process mapping tools (Microsoft Visio, Lucidchart, or equivalent).Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) and document management platforms (SharePoint preferred).Excellent attention to detail, organization, and ability to manage multiple documentation projects simultaneously.Clear written and verbal communication skills with the ability to work effectively across all levels of the organization.Comfortable challenging assumptions constructively to improve clarity and effectiveness of documented processes.Ability to work independently while remaining collaborative and responsive under shifting priorities.Work Environment and Physical DemandsThis position operates in a professional office setting, whether on-site or remote. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.Requires mobility within an office environment.Regularly required to talk and hear. Effectively communicate with others both written and orally, including using the telephone.Prolonged periods sitting at a desk and working on a computer.The employee may be required to walk, reach with hands and arms, and bend.May be required to stoop, kneel, and crouch. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.Possess good hearing, normal or corrected.The employee must be able to regularly lift and/or move up to 50 pounds.The employee may be required to climb stairs.Must be able to work 8 hours a day, 40 hours per week, and overtime as required and night or weekend shifts, as needed.CEC Companies is an Equal Opportunity Employer. We are committed to attracting and retaining the best-qualified individuals, regardless of race, color, religion, national origin, gender, age, disability, veteran status, or any other status protected under federal, state, or local law. All qualified applicants are encouraged to apply. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries Construction

The TerraPower Isotopes® (TPI™) division has been established to pursue medical isotopes development--advancing nuclear science for significant human health benefits. We seek to support revolutionary radiotherapies for treatments of various cancers through the supply of radioisotopes. TerraPower currently has unique access to a supply of thorium for the long-term production of actinium-225 in the growing alpha therapy market and intends to expand into other nuclear related medical treatments.The TerraPower Isotopes program is an integral part of the Washington State based TerraPower team, a company working to raise living standards globally. In 2006, the company originated with Bill Gates and a group of like-minded visionaries who evaluated the fundamental challenges to raising living standards around the world. TerraPower's mission is to be a world leader in new nuclear technologies, while developing innovators and future leaders in the nuclear field.TPI is seeking to hire highly motivated and forward-thinking professionals who are interested in focusing on advanced radiopharmaceutical applications and influencing change within nuclear medicine. TerraPower is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.Technical Information Architecture Systems AdministratorThe Technical Information Architecture Systems Administrator reports to the Operations Program Manager and is responsible for building the structure, systems, and organizational capabilities necessary for the development, revision, control, and maintenance of TPI documents, records, and technical information. The position will initially focus on establishing and administering documentation and information-management programs within Operations, with the expectation that the role will develop into broader leadership of cross-functional technical programs as the organization and its systems mature.The Technical Information Architecture Systems Administrator serves a key coordination role across many disciplines within the TPI umbrella. The successful Administrator will bring solid technical acumen and leadership skills in working with accomplished scientific and engineering teams in a dynamic (start-up) environment in a growing radiopharmaceutical industry. Success requires effective communication, organization, technical writing, sound judgment, and attention to detail.Responsibilities:Information Management and Program LeadershipLead multidisciplinary teams of scientists, engineers, operations personnel, and quality professionals in defining requirements, establishing work plans, resolving interfaces, and delivering complex documentation and information-management initiatives.Develop sufficient understanding of technical processes, systems, and organizational interfaces to identify gaps, dependencies, conflicting requirements, and potential implementation risks.Facilitate technical and programmatic discussions, ensuring decisions, assumptions, requirements, interfaces, and resulting actions are clearly documented and driven to closure.Establish program structures—including scope, priorities, schedules, responsibilities, dependencies, metrics, and management reporting—for complex cross-functional initiatives.Apply systems-thinking principles to improve how technical information is created, organized, controlled, communicated, retrieved, and used throughout the organization.Evaluate and implement emerging technologies, including AI-enabled tools, to improve knowledge management, technical documentation, workflow automation, information retrieval, and organizational effectiveness.Design and consistently improve the systems, standards, and workflows used to organize and manage documentation and information beginning with TPI Operations and expanding across TPI departments.Build teams and lead cross-functional efforts to implement and sustain effective use of SharePoint, Confluence, Jira, and applicable document-management and quality platforms across Operations.Document Control and Lifecycle ManagementDrive Operations document lifecycle from initiation through review, approval, implementation, revision, and retirement, working cross-functionally with authors, subject matter experts, reviewers, and approvers. Maintain visibility of documents at the various stages of the lifecycle.Maintain visibility and accountability for document priorities, assigned actions, dependencies, due dates, approvals, and implementation requirements, and drive actions to completion.Lead cross-functional efforts to develop, reorganize, and standardize Operations procedures, forms, and related documentation to improve clarity, usability, consistency, and alignment with applicable quality requirements.Work with subject matter experts and functional teams to translate technical and operational needs into effective documentation solutions, using available tools and technologies to improve efficiency and document quality.Key Qualifications & Skills:Bachelor's degree in a technical, scientific, knowledge management or related field.Three or more years of progressively responsible experience in technical program coordination, engineering or scientific operations, information management, document systems, project management, procedure development, or another function requiring organization of complex technical work.Experience in a regulated, quality-controlled, or similarly structured environment with a clear understanding of controlled-document lifecycles, revision and version control, records retention, and good documentation practices is preferred. cGMP experience is a plus.Demonstrated ability to quickly understand complex scientific, engineering, manufacturing, or operational subject matter and organize that information into logical systems, plans, requirements, or documentation.Demonstrated ability to lead cross-functional teams and drive technically complex activities to completion, including situations where the position does not have direct supervisory authority over team members.Strong systems-thinking and problem-solving skills, with the ability to recognize relationships among technical requirements, processes, organizations, information, and supporting systems.Ability to work effectively with highly accomplished scientists, engineers, and technical specialists; ask thoughtful questions; challenge assumptions constructively; and facilitate resolution of differing technical perspectives.Strong organizational and program-management capability, including establishing priorities, defining responsibilities, managing interfaces and dependencies, tracking commitments, and communicating status and risks to management.High technical aptitude and demonstrated curiosity regarding new technologies, software platforms, automation, artificial intelligence, and information-management methods.Strong technical writing, editing, and proofreading skills, including the ability to identify apparent inconsistencies, conflicts, or missing information in technical material.Demonstrated ability to effectively apply emerging technologies, including AI-enabled tools such as Microsoft Copilot, ChatGPT, or Claude, to technical documentation, information organization, workflow improvement, research, analysis, and knowledge managementStrong project management mindset to manage multiple document workflows, track actions and due dates, and drive activities to completion.Proficient with Microsoft Office and SharePoint. Experience with Confluence, Jira, electronic document-management systems, or quality-management systems is preferred.Ability to work independently, exercise sound judgment, maintain accurate records, and handle controlled or sensitive information appropriately.Military experience is a plus.The successful candidate will possess a high degree of trust and integrity, communicate openly, display respect, and foster teamwork.Actual position starting level and title will be determined based on assessment of qualifications.Job Functions:Job Functions are physical actions and/or working conditions associated with the position. These functions may also constitute essential functions for the job which the employee must be able to fulfill, with or without accommodation. Information provided below is to help describe the job so that the applicant has a reasonable understanding of the job duties/expectations. An applicant's ability to perform and/or tolerate these actions and conditions will be discussed and workplace accommodations may be made on a case-by-case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards.Motor Abilities: Sitting for extended periods, bending/stooping, grasping/gripping, fine motor control (hands)Physical exertion and/or requirements: Minimal, with ability to safely lift up to 25 pounds.Repetitive work: ProlongedSpecial Senses: Visual and audio focused workWork Conditions: Stairs, typing/keyboard, standard and/or sitting working environment of >8 hours/dayTravel required: Less than 5%TerraPower Isotopes' technology is controlled for export by various agencies of the U.S. Government. TerraPower Isotopes must evaluate applicants who are foreign nationals (other than asylees, refugees, or lawful permanent residents) in accordance with U.S. Government export control requirements. To facilitate TerraPower's export control reviews, you will be asked as part of the application process to identify whether you are a U.S. Citizen or national, asylee, refugee, or lawful permanent resident of the United States. Government export authorization approval times vary. Based on the business needs for a particular position, TerraPower Isotopes may not consider a foreign national from a country if it is impracticable to obtain timely Government export approval.Job details Salary Range: $116,852 - $151,757Any salary offered within the posted salary band is based on market data and commensurate with the selected individual's qualifications experience. This range is specific to Washington State.Benefits: Competitive CompensationSalary, eligible to participate in discretionary short-term incentive paymentsComprehensive Medical and Wellness Benefits Medical VisionDentalLife and DisabilityGender Affirmation BenefitsParental Leave401k PlanGenerous Paid Time Off (PTO)21 days of annually accrued PTOGenerous Holiday Schedule10 paid holidaysRelocation AssistanceProfessional and Educational Support OpportunitiesTerraPower Career and Benefits information: https://www.terrapower.com/careers/ Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Nuclear Electric Power Generation

Direct message the job poster from Management Concepts Paul Pugh Paul Pugh The Instructional Design Specialist evaluates, updates, redesigns, and develops FDA laboratory training courses for the Human Foods Program, Office of Laboratory Operations and Applied Science, Office of Regulatory Testing and Surveillance. The role applies current, evidence-based instructional design and adult learning standards to produce complete, instructionally sound course materials aligned with FDA requirements, Regulatory and Laboratory Training System standards, and the National Curriculum Standard for laboratory professionals.Key Responsibilities Review existing laboratory course materials, including instructor guides, student manuals, presentations, guidance documents, laws, regulations, exercises, job aids, online courses, and related materials provided by FDA.Evaluate each course against current FDA regulations, policies, guidance, scientific standards, Regulatory and Laboratory Training System requirements, and the National Curriculum Standard for laboratory professionals.Conduct needs assessments with FDA subject-matter experts and project stakeholders to identify content gaps, outdated materials, instructional design deficiencies, and opportunities for electronic delivery.Prepare a written Course Evaluation, Status, and Recommendations Report and a Course Development Plan for each assigned course in accordance with FDA timelines and approval requirements.Use the ORTS Course Design Document and Instructor Guide templates to document the approved instructional approach and course content.Develop measurable learning objectives and organize lessons with clear introductions, objectives, content, practice activities, and summaries.Design active-learning, critical-thinking, hands-on, scenario-based, and performance-based activities appropriate for laboratory professionals and the course level.Develop complete course-material packages, including instructor guides, student guides or manuals, presentations with speaker notes, job aids, handouts, practice exercises, assessments, and course-evaluation instruments.Develop or support SCORM-compliant online prerequisite or pre-course modules compatible with the HHS learning management system when directed by FDA, and provide required source files and SCORM packages.Coordinate with FDA subject-matter experts, the COR, the designated ORTS Project Manager, accessibility staff, eLearning staff, media specialists, and applicable IT personnel throughout review, development, testing, and approval.Ensure presentations and visual aids follow FDA Visual Identity requirements and that materials are suitable for electronic delivery, free of copyright restrictions, and ready for Government ownership and use.Incorporate FDA-directed updates arising from policy, scientific, regulatory, judicial, RLTS, NCS, public-health, or emergency-response changes within assigned schedules.Required Qualifications Demonstrated experience applying evidence-based instructional design methodologies and adult learning principles to professional, technical, scientific, or laboratory training.Experience conducting course evaluations, needs assessments, content-gap analyses, and instructional design reviews of existing training materials.Experience writing measurable learning objectives and developing active-learning, scenario-based, hands-on, or performance-based exercises and assessments.Experience developing instructor guides, student guides or manuals, presentations, job aids, handouts, assessments, and course-evaluation instruments.Ability to collaborate with scientific or technical subject-matter experts and translate complex material into clear, instructionally sound learning content.Ability to manage multiple course-development activities, Government review cycles, source files, and deliverables while meeting established timelines.Working knowledge of accessibility requirements for electronic learning materials and the ability to collaborate with Section 508 specialists during development and review.Strong writing, editing, communication, organization, and stakeholder-coordination skills.Certifications and Preferred Qualifications Experience developing training for FDA, HHS, another public-health organization, or a regulated scientific or laboratory environment.Familiarity with Regulatory and Laboratory Training System standards and the National Curriculum Standard for laboratory professionals.Experience developing SCORM-compliant eLearning for a learning management system and coordinating delivery of source files, multimedia, graphics, animation, captions, and transcripts.Experience developing laboratory training that incorporates hands-on practice, analytical methods, scientific procedures, critical thinking, or performance-based evaluation.Experience applying federal visual-identity, accessibility, copyright, records, review, and Government-ownership requirements to training deliverables. Show more Show less Seniority level Associate Employment type Contract Job function Education and Training Industries Professional Training and Coaching

Job DescriptionAmerican Express’ Global Financial Crimes Compliance (GFCC) organization implements and supports the enterprise Anti-Money Laundering (AML), Sanctions, and Anti-Corruption compliance programs, among other anti-financial crime deliverables. Within GFCC, the Training, Policies, and Standards (TPS) team is tasked with, among other things, a key objective of providing GFCC and other colleagues with adequate anti-financial crimes training to successfully address financial crime risks while carrying out day-to-day responsibilities. More specifically, TPS collaborates on, develops, manages, hosts, and delivers a wide variety of trainings across the anti-financial crime spectrum and throughout the pillars of the GFCC program, and aligns with key GFCC, other second line of defense, first line of defense, and other stakeholders on training-related proposals and impacts. Furthermore, TPS owns the GFCC Training Global Standard and will be responsible for ensuring affected teams and colleagues adhere to that Global Standard once it is released.This role will serve as an Instructional Designer on the GFCC TPS team, supporting a variety of training design functions across GFCC, including, but not limited to, those related to TPS’s responsibilities noted above. The successful candidate will report to a Training Manager on the TPS team.Responsibilities Assessing and identifying appropriate interactive eLearning solutions to support financial crimes compliance content delivery, optimized for virtual and online delivery. Utilizing creative skills and leveraging internal and external tools and capabilities to produce innovative multi-media solutions (modules/courses/videos), training exercises, and attestations. Designing, developing, and implementing the above-mentioned content to produce measurable learning outcomes. Ensuring scalability and sustainability of eLearning solutions. Developing and maintaining instructional design and instructional media skills and knowledge. Supporting execution of training design components of the GFCC Training Global Standard. Demonstrating agility and the ability to pivot between varied content creation workflows. Building strong partnerships with subject matter experts throughout discovery and design phases to develop learning solutions. Working with key stakeholders to ensure projects are well scoped and delivered in a timely manner. Raising awareness of training content design issues and proposing solutions to those issues. Serving as a resource for GFCC colleagues and partners by supporting continued learning, providing valuable feedback, and working with various stakeholders to strategize and optimize training efficiency solutions. Helping gather materials in support of audit and exam training-related requests. Ensuring training deliverables adhere to legal and regulatory standards and are carried out within the GFCC TPS training framework. Collaborating and aligning with TPS members on the above responsibilities and other TPS-driven tasks. Qualifications Expertise in industry-standard eLearning development software, such as Adobe Captivate or Articulate Storyline. Working knowledge of graphics and multimedia software, such as the Adobe Creative Cloud suite of programs (e.g., Illustrator, Photoshop, Premier, etc.). 3+ years of multimedia design and graphics, training and development, or adult learning experience. Ability to produce high quality educational videos and eLearning modules using modern design principles. Understanding and enthusiasm for learning management system (LMS) functionality. Portfolio that exhibits a high standard of design and artistry. Keen attention to detail, proven analytical and problem-solving skills, and effective collaboration and communication skills, including working with multiple stakeholders on a single project. Comfortable working in an environment that is constantly evolving and responds positively to complexity and change. High level of professionalism, self-motivation, flexibility, and sense of urgency. Team player with superior people skills and a positive attitude. Ability to manage multiple projects simultaneously. BA/BS degree in related field preferred. Experience in financial crimes compliance, general compliance, AML, sanctions, Know Your Customer processes, Anti-Bribery and Corruption processes, law enforcement, audit, and/or legal preferred. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About The TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:Competitive base salariesBonus incentives6% Company Match on retirement savings planFree financial coaching and financial well-being supportComprehensive medical, dental, vision, life insurance, and disability benefitsFlexible working model with hybrid, onsite or virtual arrangements depending on role and business need20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacyFree access to global on-site wellness centers staffed with nurses and doctors (depending on location)Free and confidential counseling support through our Healthy Minds programCareer development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site .American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster.The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Legal Industries Financial Services

Job DescriptionOn behalf of VetJobs/MilitarySpouseJobs, thank you for your interest. We are assisting our partnering company, listed below, with this position. It is open to Veterans, Transitioning Military, National Guard Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow for next steps.Pitt EDGE is the University of Pittsburgh’s central hub for digital education, housed within the Office of the Provost. This inaugural Center advances the University’s strategic vision for online, hybrid, and continuing education by partnering with Pitt’s 16 schools to expand access and improve quality for diverse learners. Pitt EDGE supports the full lifecycle of digital learning through services such as instructional design, technology integration, market analysis, academic planning, recruitment, and quality assurance.This position's primary client will be the University of Pittsburgh's School of Computing and Information.Master's degree in instructional design or related field, and 3-5 years of relevant professional experience.Experience and proficiency designing courses in Coursera is required. Please clearly indicate this experience in your resume and/or cover letter.Experience utilizing AI for instructional design and assessment is highly desirable. Experience with HTML/coding, Jupyter Notebook also highly desirable.Please note: candidates will be required to provide a portfolio. Candidates may include a link to an online portfolio in their resume or they may include this as a "media sample" attachment along with their application.Job SummaryConsult with educators on the design, development, and delivery of moderately complex instructional materials and the integration of instructional technologies.Essential FunctionsConsults with faculty and subject matter experts to design, develop, and enhance instructional materials and strategically integrate instructional technologies for online and hybrid courses and programs.Collaborates with internal and external stakeholders to ensure online and hybrid programs align with institutional priorities, school requirements, accreditation expectations, and national standards.Evaluates instructional and learner needs to identify, develop, and align appropriate learning goals, outcomes, and objectives for online and hybrid delivery modalities.Develops and revises curricula for online and hybrid instructional programs, integrating course content and learning activities through appropriate instructional technologies, LMS tools, and AI-enabled assessment solutions.Builds and maintains online and hybrid courses within the Learning Management System (Coursera), ensuring compliance with ADA digital accessibility standards, copyright regulations, and recognized quality standards for online education.Designs, develops, and edits instructional content, including text-based materials, videos, multimedia resources, interactive learning objects, and other digital assets that support learner engagement and success.Analyzes learning data and learner analytics to assess instructional effectiveness, evaluate learning outcomes, identify areas for improvement, and recommend evidence-based enhancements to courses and programs.Designs and delivers faculty and staff training programs focused on online and hybrid pedagogy, instructional design best practices, educational technologies, and emerging digital learning innovations.Applies quality assurance and continuous improvement practices to ensure online and hybrid courses meet institutional benchmarks and enhance the overall learner experience.Provides instructional design expertise and project support throughout the course development lifecycle, from consultation and planning through implementation, evaluation, and revision.Physical EffortMust be able to sit for prolonged periods of time and work with computing technology. This position involves extensive screen time.The University of Pittsburgh is an equal opportunity employer / disability / veteran.Assignment Category Full-time regularJob Classification Staff.Online Instructional Designer IIJob Family Academic & Student ServicesJob Sub-Family Instructional and Classroom SupportCampus PittsburghMinimum Education Level Required Master's DegreeMinimum Years of Experience Required 3Will this position accept substitution in lieu of education or experience? Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.Work Schedule Monday- Friday, 8:30 a.m. - 5:00 p.m.Work Arrangement Remote: Teams working from different locations (off-campus).Hiring Range TBD Based Upon QualificationsRelocation Offered NoVisa Sponsorship Provided NoBackground Check For position finalists, employment with the University will require successful completion of a background checkChild Protection Clearances Not ApplicableRequired Documents Resume, Cover Letter, Media SampleOptional Documents Not ApplicableAuto req ID481755BRMinimum Education RequiredMastersRequired Experience3 yearsCity*PittsburghState*PennsylvaniaJob_CategoryEducational ServicesJob CodeEducation Educational and Training ServicesAffiliate SponsorPitt Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Armed Forces

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CSFE Instructional Designer based in the United States.The CSFE Instructional Designer will create and develop effective training solutions supporting critical government and defense missions.This senior-level role focuses on designing instructional approaches, interactive courseware, assessments, and technology-enabled learning experiences.You will analyze training requirements and translate them into clear objectives, instructionally sound materials, and evaluation methods.The position offers the opportunity to collaborate closely with subject matter experts to ensure technical accuracy and mission relevance.You will contribute to Navy training and curriculum development while supporting course updates, test development, and production workflows.The role combines instructional design expertise with modern digital tools, including Microsoft Office 365 and specialized training authoring platforms.This is a fully remote opportunity offering meaningful mission impact, professional growth, and a flexible work environment.AccountabilitiesDesign and develop instructional approaches, interactive courseware, and training solutions that meet established learning requirements.Analyze training and media requirements to determine appropriate instructional strategies and delivery methods.Develop learning objectives, assessment and test methods, instructional materials, and evaluation plans.Ensure the integrity and consistency of task analyses, training requirements, training hierarchies, instructional content, and evaluation approaches.Design and develop computer-based training, web-based training, and other technology-enabled learning solutions.Create flow diagrams, storyboards, lessons, and other instructional design materials across multiple delivery formats.Collaborate with subject matter experts to validate the technical accuracy, relevance, and quality of training content.Support individual production activities, including test development, course updates, and workflow development using Microsoft Office 365 applications.Use CPM/LOM or other designated NETC authoring tools as required.Contribute to Navy training and curriculum development initiatives supporting the Center for Seabees and Facilities Engineering.RequirementsBachelor’s degree in education or a related field.8+ years of relevant instructional design, instructional development, curriculum development, or related experience.Demonstrated experience designing and developing Navy training or curriculum.Strong knowledge of Microsoft Office 365 and the ability to leverage digital tools to support instructional development and production workflows.Experience developing courseware, computer-based training, web-based training, storyboards, assessments, and other instructional materials.Strong written and verbal communication skills, with the ability to communicate effectively with subject matter experts and other stakeholders.Strong analytical and organizational skills, with the ability to translate complex training requirements into effective learning solutions.U.S. citizenship required.Ability to successfully complete a qualifying background investigation to meet eligibility requirements for an IT Level II Common Access Card (CAC).Ability to work effectively in a fully remote environment while managing multiple instructional development priorities.Travel is expected to be less than 10%.BenefitsCompetitive salary range of approximately $73,965–$92,000, depending on experience, geographic location, and applicable contractual requirements.Comprehensive medical plan options, including plans with Health Savings Accounts.Dental and vision insurance options.401(k) retirement plan with company matching and pre- and post-tax contribution options.Flexible work arrangements and a full-flex work week where applicable.Approximately 15 days of paid leave per calendar year for eligible new employees, subject to prorating based on hire date.10 paid holidays annually.Paid parental, military, bereavement, jury duty, sick, and personal leave options.Up to 160 hours of paid family leave over a rolling 12-month period for eligible employees.Short- and long-term disability coverage.Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance options.Access to career development resources, learning opportunities, and internal mobility support.Fully remote work environment with a strong focus on flexibility, professional growth, and work-life balance.How Jobgether WorksWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether?Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Internet Marketplace Platforms

Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There's another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh Vision. Real Impact. Come build it with us. Job DescriptionFreshworks is looking for a Technical Curriculum Developer to join our growing Revenue Enablement team. In this role, you'll create engaging technical learning experiences for our Solution Engineers, Professional Services teams, Channel Partners, and other customer-facing technical teams to confidently position, demonstrate, and implement Freshworks solutions. You'll collaborate closely with Product, Solution Engineering, Professional Services, Product Marketing, Sales, and Subject Matter Experts to translate complex technical concepts into scalable, application-focused learning experiences. Whether you're designing technical certifications, interactive eLearning, hands-on learning activities, demo guides, or technical playbooks, your work will directly improve technical readiness and customer outcomes. What You'll DoDesign engaging technical learning experiences including eLearning, certifications, simulations, job aids, and learning paths for Solution Engineers, Professional Services, Channel Partners, and other technical customer-facing teams. Partner with Product, Solution Engineering, Professional Services, Product Marketing, and SMEs to translate complex technical concepts into practical, scalable learning. Build technical certifications, readiness programs, and assessments that prepare teams to confidently position, demo, and implement Freshworks solutions. Develop technical enablement assets such as demo guides, playbooks, reference materials, and competitive enablement content. Create modern digital learning experiences using tools like Articulate 360 (Storyline & Rise), multimedia, and interactive learning techniques. Measure learning effectiveness through assessments, learner feedback, and business outcomes, continuously improving programs based on data. Qualifications5-8 years designing technical learning curriculum, or enablement programs in a SaaS or technology companyExperience creating learning for technical customer-facing audiences such as Solution Engineering, Professional Services, Customer Success, Partner Enablement, or Customer EducationAbility to translate complex technical concepts into engaging digital learning experiences Experience developing eLearning using Articulate 360 (Storyline & Rise) or similar authoring tools Strong instructional design, technical writing, and stakeholder management skillsFamiliarity with SaaS platforms, integrations, APIs, or enterprise softwareExperience designing technical certifications or assessments is a plus Experience with AI-powered learning tools or content creation is a plusAdditional InformationThis is a hybrid role with in-office expectations of 3 days/week (Tuesday - Thursday) from our San Mateo, CA headquarters. The annual base salary range for this position is $115,000 - $150,000 USD. This role is also eligible for a target bonus.Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available. Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Other Industries IT Services and IT Consulting

Chartbeat Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we're shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization.Our mission is to help customers grow valuable media brands with their content. Join our diverse group of focused, hardworking professionals who are passionate about doing work that's challenging and fun — and who strive to maintain a healthy work/life balance.About the RoleChartbeat, Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we're shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization.As part of our OMS product portfolio, Lineup and FatTail provide media owners with an end-to-end order management solution built for ad sales teams across news, digital, streaming, B2B, OOH and other segments.We're hiring a Content Strategist to turn deep product and market expertise into content that reaches buyers directly and drives demand for Lineup and FatTail. You'll work alongside our other Product Marketing Manager, who owns internal enablement: positioning, messaging, sales materials. You'll take that same product and market knowledge and shape it into content built for buyers: articles, reports, POVs, case studies, and more. You'll also serve as the product subject matter expert for our Content Marketing team on Lineup and FatTail, shaping their content strategy and planning from the earliest stages.Key ResponsibilitiesContent strategy and ideationIdentify content angles that differentiate Lineup and FatTail in a crowded, relationship-driven market, grounded in competitive intelligence, customer research, and product knowledge.Advise Content Marketing on what's worth making and why, ahead of their planning cycles, so domain expertise shapes the brief from the start.Content creationWrite and structure long-form, client-facing assets: articles, reports, POVs, case studies, video scripts, event presentations.Use AI tools to accelerate drafting and partner with a writer for polish when helpful. Subject matter expertiseServe as the go-to product and market expert on Lineup and FatTail for Content Marketing.Stay aligned with the internal enablement PMM to keep external content and internal sales narrative consistent. Handoff and collaborationDeliver finished or near-finished assets to Marketing for distribution (social, email, promotion) and to Design for visual polish.Work cross-functionally and move things forward independently.Qualifications5+ years experience Strong storytelling instincts. You can look at a messy, technical landscape and find the angle that makes someone care.Comfortable writing and shipping content yourself, using AI tools or a writer for cleanup, and confident originating your own ideas.Deep familiarity with the ad tech or media operations landscape: direct experience at an OMS or ad tech vendor, in ad ops or ad sales operations at a media company or publisher, or covering ad tech as a journalist or analyst, or similar.Track record working cross-functionally with marketing, content, and product teams.BenefitsComprehensive Health, Dental, and Vision Insurance401K with company match (100% of the first 3% and 50% of the next 2%) Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parentsPhone and internet stipendWellness, learning, and coworking reimbursementsFlexible work hoursUnlimited PTO11 paid holidays and December holiday closureAnnual In-Person EventThe compensation range for this position is between $90,000-$115,000 (Salary is negotiable and will be tailored to your experience, skills, and the value you bring to the role.)Diversity, Equity, and Inclusion Statement At Chartbeat we strive to create and continually grow as a company where all employees are able to be their authentic selves. We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain a diverse, equitable and inclusive ecosystem.Equal Opportunity Employment StatementChartbeat is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.Chartbeat's CCPA disclosure notice can be found here. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Technology, Information and Internet

Job SummaryThe Senior Manager, Conversational Customer Engagement will help build and lead a team of designers responsible for creating the next generation of user-centered, conversational voice user experiences for Walgreens customers, patients, and prescribers by gathering business and end user requirements; defining the information architecture; writing natural-sounding dialogs; conducting usability testing; anticipating user responses and providing input for grammar generation; coaching voice actors to make sure they deliver the prompts as intended; assisting in testing to ensure the application is functioning as designed; and taking a leadership role in the organization when it comes to promoting and communicating user centered design and best practices.Responsible for planning, leading, organizing and motivating the Conversation Customer Engagement team. Improve technology delivery, intake consistency, and increase alignment. Tracks key KPIs and drives ongoing performance improvement. Manages large scale omni-channel customer service experience. The current focus is on platform consolidation, personalized self-service automation (particularly in voice, chat, SMS and social channels), seamless transitions from self-service to customer service.Works primarily with Cloud COE support teams, interfacing with Product teams, Project teams, and across functional areas to implement strategies and ensure offerings are defined to maximize profitability.Champion the customer service experience and platform capabilities across the enterprise, creating partnerships with other lines of business and delivery teams to deliver solutions. Evaluates and adjusts strategies to respond to competition. Ensures customer needs and requirements are represented. Contributes to the general business planning regarding technology and systems required to maintain Walgreens operations and competitiveness.Job ResponsibilitiesWork collaboratively with IVR developers to create user-centered voice interactionsUse research, data, and analytics to inform and continuously improve IVR, voice applications and products, member experience, and drive customer loyalty.Advocate for voice-based technology and solutions across the organizationDefine and promote user-centered design best practices across all lines of businessConduct discovery and context gathering exercisesCreate high level information architecture, sample caller experiences.Analyze performance and generate recommendations for optimizationRefine experiences based on usability findings and post-deployment analysis and tuningContinuously evaluates best practices, methodology and tools and seeks to improve deliverables in order to maintain alignment with business needs.Lead user-centered design and continuous improvement efforts to define, design and deliver large scale omni-channel customer service experienceDefine platform strategy and technology roadmap for enterprise-grade customer service experience including components such as voice platform for IVR, language technology automation across channels, CTI / queuing and routing.Work with internal stakeholders to generate business justification for customer service experience initiatives and necessary platform investment.Provide thought leadership around the evolution of customer service experience, frequently providing the enterprise with insights, analysis and recommendations on what s next and where relevant technologies are headed.Plan, develop and manage large departmental expense and capital budgets.Develop and mentor staff through on-boarding, open communication and training and development opportunities.Manage vendor relationships on behalf of the enterprise to deliver solutions in a cost-effective manner.About Walgreens :Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.Basic QualificationsBachelor’s degree and at least 4 years of experience in Computer Science, Human Computer Interaction, Linguistics, Cognitive Science, Psychology, or demonstrable industry or high School/GED and at least 7 years of experience in Computer Science, Human Computer Interaction, Linguistics, Cognitive Science, Psychology, or demonstrable industry.BA/BS and at least 4 years or High School/GED and at least 7 years creating voice user experiences for large enterprise.Experience with defining information architecture for caller experiencesExperience with call flow and conversational dialog design for speech recognition interfacesExperience with voice persona design based on contextual research, demographics, and enterprise branding initiativesExperience with usability prototyping/testing, particularly “Wizard of Oz” methodExperience developing and delivering presentations to various audience levels within the organizationExperience with planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectivesExperience with Microsoft Office SuiteAt least 2 years of experience contributing to financial decisions in the workplace.At least 2 years of direct leadership, indirect leadership and/or cross-functional team leadership.Willing to travel up to 20% of the time for business purposes (within state and out of state).Preferred QualificationsM.S. or Ph.D. in Computer Science, Human Computer Interaction, Linguistics, Cognitive Science, Psychology, or demonstrable industry experience.Fluency or near-fluency in SpanishExperience with speech recognition, voice biometrics, and speech synthesis softwareRetail and/or healthcare industry experience preferred.We will consider employment of qualified applicants with arrest and conviction records.The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefitsSalary Range: $115400 - $196200 / Salaried Show more Show less Seniority level Not Applicable Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Retail Pharmacies

Aquent is proud to partner with a globally recognized technology leader, a pioneer in innovation dedicated to shaping the future of consumer electronics. This organization is at the forefront of developing groundbreaking hardware that seamlessly integrates into daily life, enhancing user experiences worldwide. This is an exceptional opportunity to join a specialized unit within this leading technology company, where your words will be the bridge between innovative technology and eager consumers. You will make a tangible impact, owning the messaging framework, microcopy, and narrative flows across diverse retail environments, shaping how millions experience next-generation devices and ensuring every interaction is clear, compelling, and memorable.Are you a wordsmith with a passion for technology and a knack for creating captivating user experiences? We are seeking a dynamic creative professional to step into a pivotal role, collaborating closely with design experts to transform complex product functionalities into intuitive, high-impact retail narratives. In this role, you won’t just write copy; you’ll sculpt the very first impression consumers have of cutting-edge devices, ensuring every interaction is clear, compelling, and unforgettable. Your expertise will directly influence how next-generation technology is perceived and adopted globally, making a significant mark on the consumer electronics landscape.Your Impact And ResponsibilitiesDraft clear, punchy on-screen microcopy and key narrative hooks designed for fast consumer comprehension in high-traffic retail environments.Write seamless copy strings for step-by-step interactive feature walkthroughs (highlighting camera features, AI assistance, battery performance, etc.).Maintain consistent tone and voice across interactive digital screens, companion display cards, and physical point-of-sale (POS) signage.Build copy frameworks optimized for international translation, regional adaptations, and global retail deployment.What You’ll Bring5+ years of experience in UX writing, interactive retail copywriting, or consumer tech marketing.Proven track record of simplifying complex hardware/software features into concise, consumer-friendly messaging.Experience collaborating directly with UX/UI designers, motion designers, and cross-functional agency teams.Advanced proficiency in a leading design collaboration tool for microcopy integration and layout review.Working knowledge of a standard creative suite (Illustrator, Photoshop, InDesign, Acrobat) to review and update production-ready files.Expertise in standard office productivity suites for messaging decks, review loops, and framework deliverables.About Aquent TalentAquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.Client DescriptionAquent Studios is a global creative studio that delivers scale, speed and efficiency to the world’s most recognized brands. We create the work that matters the most to them—work that has a real impact on their business. As an Aquent Studio team member, you’ll have the opportunity to engage with the largest and most influential companies in the world, solving design challenges and extending their brands across tactic types and platforms, including digital design, UI/UX, video, motion, content, print design, web development, and more. If you want to do work that matters in a collaborative setting that values ingenuity and personal growth, you have found the right place!Other RequirementsAquent Studios is a global creative studio that delivers scale, speed and efficiency to the world’s most recognized brands. We create the work that matters the most to them—work that has a real impact on their business. As an Aquent Studio team member, you’ll have the opportunity to engage with the largest and most influential companies in the world, solving design challenges and extending their brands across tactic types and platforms, including digital design, UI/UX, video, motion, content, print design, web development, and more. If you want to do work that matters in a collaborative setting that values ingenuity and personal growth, you have found the right place! Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Writing/Editing and Art/Creative Industries Staffing and Recruiting

Additional InformationJob Number26105992Job CategorySales & MarketingLocation7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814 VIEW ON MAPScheduleFull TimeLocated Remotely?YPosition Type ManagementPay Range: $57.21-$90.86 per hourExpiration Date: 09/04/2026This is a temporary position.The assignment duration is through October 9, 2027.Job SummaryThe FLEX Director, Digital UX Writing is responsible for English-language copy for all web, app and email products comprising the Marriott Bonvoy Digital customer journey, partnering closely with UX designers, product owners, and technology leads to ensure that copy is consistent, aligned to brand standards, goal-oriented, high-quality, and effective.The FLEX Director, Digital UX Writing is expected to contribute fresh and innovative concepts in support of continual improvement.CANDIDATE PROFILERequiredEducation and Experience8+ years of relevant experience in digital copy Bachelor’s degree or equivalent work experience Proficient in general usability and transactional design best practices Experience with major, large-scale global digital apps, websites, or other digital products, ideally within the hospitality, travel, or consumer finance industry Proven experience delivering high quality, customer-facing copyAbility to communicate clearly, professionally, and effectively with business stakeholdersAbility to combine deep expertise in UX copy best practices with a strong understanding of business objectives to deliver thoughtful and balanced copy solutions Prior experience proactively managing tasks and prioritize workload to consistently meet deadlines in a fast-paced environment Maintain a well-organized workflow, including design assets, documentation, and project timelines to facilitate effective collaboration PreferredPromote copy best practices drawn from a variety of disciplines (within and beyond hospitality) Understand how to work effectively within a comprehensive design systemDemonstrate self-confidence, energy, and enthusiasmPossess strong presentation and communication skills, with an ability to articulate the rationale for specific copy decisionsHave an ability to continuously iterate on copy based on stakeholder and user feedbackExperience directing Digital content strategy/design is a plusExperience shaping the narrative direction of brand identity is a plusExperience with content governance is a plusExperience with Agile development methodologies and managing work through Jira is a plusCORE WORK ACTIVITIESCreate, validate, and maintain customer-facing copy supporting the core Marriott Bonvoy Digital customer journey including narrative and descriptive content, labels, forms, instructions, system messages, emails, and some marketing and merchandising contentUse a consistent, contextually appropriate copy voice aligned with the latest Marriott Bonvoy and Marriot hotel brand standardsDefine the copy intake, creation, and review process within the Digital UX teamMaintain and document Digital UX copy guidelines including terminology alignment and naming conventions across Digital productsDemonstrating and Applying Discipline Knowledge Deeply familiar with brand standards for Marriott Bonvoy and all hotel brandsMaintains awareness of existing copy across experienceMaintains awareness of ADA compliance requirements Maintains awareness of legal compliance requirementsWorks within the constraints and opportunities of the Marriott Digital Design System component libraryWorks within character limit constraintsUses AI tools transparently as appropriate to brainstorm, generate bulk copy, or otherwise make efficient use of time Is familiar with translation process and supports as neededEnsures a quality experience on live digital products by participating in the user acceptance testing process Grounds copy solutions in research and dataManaging Work, Projects, and Policies Works closely with UX designers, product owners, and stakeholders to understand copy context and requirements Collaborates with content strategists and/or copywriters external to product team as neededManages product team and stakeholder reviews of copy, iterating based on feedback in a timely mannerPerforms QA on copy during build process, communicating, prioritizing, and validating updatesWorks in Figma to place and update copy in designsManages tasks in Jira in alignment with team processesParticipates in Digital team and Digital UX meetings and eventsProvides accurate estimates to inform project plansConsistently meets deadlines once agreed upon Reports impediments to completing work and meeting deadlines Successfully manages multiple assignments at onceCommunicates in a timely and appropriate mannerAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Hospitality

Role OverviewIf you enjoy creating captivating and interactive learning solutions within a professional services environment, then we would like to meet with you!The Instructional Designer is a part of the Learning team and is responsible for leading a content creation process and developing highly interactive learning solutions designed to improve consultant performance at Cornerstone Research. This role curates, designs, and develops multi-media content that meets identified learning outcomes and builds knowledge and capability for the consultant population. In addition, this person must be able to work with a high level of independence, while also working collaboratively within and across multiple firm groups.At Cornerstone Research, you will be part of a thriving, 1,100-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research five times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities.You’ll Love It Here If YouEmbrace learning and continuous improvementSet and strive for a high bar of excellenceBelieve that teamwork leads to success: ask us what it means to be #onefirmfirm!Take pride in always doing your best work, even if it’s harder or takes longerAre passionate about what you doHow You'll Help Our Team SucceedDesign and develop learner-centered, performance-based solutions that utilize a variety of delivery methods: (e-learning/on-demand, instructor-led training, online classrooms, virtual learning environments, performance support, distance learning, etc.)Create highly effective interactive content using appropriate authoring systems and software applications as needed. Content includes digital assets such as graphic elements, animations, 3-D modeling, video, narrated presentations, layouts, and templates.Adhere to project scope, timelines, budget and priorities for all assigned activities.Collaborate with Program Managers to evaluate effectiveness of programs-including development of learning metrics.Identify and recommend innovative instructional design strategies, technology practices, and best-in-class practices to increase content engagement, usability, and effectiveness.Proactively collaborate with team members, subject matter experts, and firm leaders.What You'll Need To Be Successful5+ years of relevant experience that demonstrates increasing capability and responsibility; professional services experience preferred.Strong demonstrated proficiency in development applications: Adobe Creative Cloud (Photoshop, Illustrator, Premiere, Audition, InDesign and Dreamweaver), Canva, Articulate 360 (Storyline, Studio, Replay), and Microsoft 365. Experience in AI learning tools a plus.Exceptional writing and editing skills with a focus on clear and concise writing style.Ability to multi-task, flexibly prioritize projects and has a high-attention to detail.Experience designing for multiple devices (mobile, tablet and desktop).Ability to communicate ideas simply and clearly to peers, management, and business partners.Must be flexible in an ever-changing environment.Passion, creativity and a positive outlook with a commitment to excellence and high standards.Examples of work are required for this position.Experience developing professional services development content a plus.The desire to take initiative and actively contribute to the team and the firmThe ability to communicate effectively and professionallyStrong business acumen and the ability to learn the firm’s financial and operational functionsThe mindset to provide superior serviceThe ability to commute to our offices to comply with our hybrid work policy of 2-3 days per week in office.Bachelor’s degree in multi-media, graphic design, digital marketing, fine arts, instructional design, or related discipline.At Cornerstone Research, our people are our greatest asset. We are committed to providing a competitive total rewards package that recognizes the high-caliber expertise you bring to our global team while supporting your long-term professional and personal growth.CompensationBase Salary Range:Boston: $88,200.00 - $108,500.00Chicago: $84,200.00 – $103,500.00Los Angeles: $88,500.00 - $108,800.00New York: $90,100.00 - $110,700.00San Francisco/Silicon Valley: $96,600.00 - $121,100.00Washington, DC: $86,500.00 - $106,300.00Individual base compensation will be tailored to your primary work location and the unique depth of experience you bring to the firm. Annual Performance BonusThis role is eligible for a discretionary bonus with a target of 10%.This serves as a meaningful way for us to celebrate excellence, awarded based on both individual impact and our collective success as a firm. A Holistic Investment in YouBenefitsWe view compensation as more than just a paycheck; it is an investment in your well-being and future. Our industry-leading benefits are designed to offer peace of mind and flexibility, featuring:Health & Wellness: Comprehensive healthcare options, a monthly wellness subsidy, and complimentary access to premium wellness apps.Financial Security: Robust retirement savings plans to secure your long-term financial goals.Work-Life Blend: A hybrid work model that balances collaborative in-office time with telecommuting flexibility, alongside generous paid time off to recharge.Family & Personal Support: Specialized support including fertility treatments, parental leave, back-up childcare, eldercare services, concierge assistance for personal errands, and pet care.Growth & Culture: A firm-wide commitment to mentorship, continuous learning, and a vibrant, inclusive community.Please note that relocation assistance is not available for this role. We look forward to learning more about how your unique perspective can strengthen our team.Who We AreCornerstone Research provides economic and financial analysis and expert testimony in all phases of commercial litigation and regulatory proceedings.We work with a broad network of testifying experts, including leaders from academia and industry, who are recognized for their depth of knowledge, accomplishments, and research. Our staff consultants contribute expertise in economics, finance, accounting, and marketing, as well as business acumen, familiarity with the litigation process, and a commitment to produce outstanding results.We’re looking for passionate individuals who share our firm’s core values and can bring varied perspectives and experiences to our team. The firm’s uniquely collegial, supportive atmosphere makes Cornerstone Research a great place to work. We invest in our people in a host of ways, from providing meaningful learning and development opportunities to organizing memorable social events. To many, our culture and our people are the most exciting, enriching aspects of a Cornerstone Research career.Equal Employment OpportunityCornerstone Research provides Equal Employment Opportunities to all employees and applicants for employment without regard to legally protected categories, such as age, sex, gender, gender identity, race, color, creed/religious belief, medical condition, predisposing genetic characteristics or genetic information or testing, disability, marital status, pregnancy status, military status, veteran status, arrest or conviction record (except where permitted by law), sexual orientation, ethnic background, citizen status, ancestry, national origin, or any other consideration protected by federal, state or local law. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Business Consulting and Services

Who We Are: CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, and civil aviation by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness. CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed. What We Have to Offer: Comprehensive and competitive benefits package and flexibility that promotes work-life balance A work environment where all employees are valued, respected and safe Freedom to succeed by enabling team members to deliver, take initiatives and make decisions Recognition, professional development, advancement and having fun! Summary  Launch Your Career at CAE — Bring Clarity to MissionReady TrainingKickstart your career at CAE, where you’ll help transform complex engineering concepts into clear, accurate, and professional documentation that supports world-class training systems. As an Associate Technical Writer, you’ll collaborate with engineers, authors, and quality teams to refine technical content, ensure consistency, and publish materials that meet strict standards for clarity, accuracy, and visual effectiveness. You’ll gain handson experience editing and developing documentation, designing graphics and layouts, and using industrystandard publishing tools to prepare content for release—all while contributing to products that help pilots and maintainers perform at their best.Essential Duties And Responsibilities  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  What You’ll DoWrite, edit, and proofread clear, accurate technical documentation.Translate complex technical concepts into easy‑to‑understand text and visuals.Apply DoD and industry style standards to ensure consistency and compliance.Use publishing tools (Microsoft Office, Acrobat, FrameMaker, Photoshop, Quicksilver) to create and update materials.Organize content, manage document structures, and support configuration‑management workflows.Collaborate with engineers, authors, and QA to verify accuracy and meet deadlines.Qualifications And Education Requirements  What You Bring:Bachelor’s degree in English, Journalism, Communications, or a related field. Strong writing, editing, proofreading, and page‑layout skills with sharp attention to detail. Solid computer skills and comfort with Microsoft Office; experience with publishing or multimedia tools is a plus. Ability to manage deadlines, stay organized, and work effectively within a structured process. Ability to obtain/maintain a DoD Secret clearance and Special Program Access; U.S. citizenship required. Willingness to support occasional overtime, shift work, weekend work, and CONUS travel. Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.   Preferred Skills  Ability to understand technical subject matter and convert it into clear, accessible documentation. Familiarity with style guides, DoD standards, and structured authoring practices. Knowledge of directory structures, configuration management, and documentation workflows. Experience with HTML, XML, or other web‑authoring tools is helpful. Optional additional coursework in desktop publishing, multimedia production, or online authoring tools. Familiarity with tools like GitHub/GitLab, Jenkins, or Atlassian (school or project experience counts!). Why You’ll Love Working At CAEYour efforts will help real pilots train safely for real‑world missions. You’ll join a global leader with 75+ years of breaking new ground in simulation and immersive training. You’ll work in an environment where early‑career voices matter—your ideas fuel next‑gen training systems. You’ll grow alongside a team who is passionate about mentoring and helping you build your career. Why Binghamton? Binghamton is an ideal launchpad for earlycareer engineers — affordable, friendly, close to Binghamton University, and surrounded by outdoor adventure. It’s a community where you can build your career and your life.Security Responsibilities  Must comply with all company security and data protection / usage policies and procedures.  Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval.  All government and proprietary information will be accessed and stored electronically on company provided resources.    Incumbent must be eligible for DoD Personal Security Clearance.   Due to U.S. Government contract requirements, only U.S. citizens are eligible for this role.  Work Environment  Duties performed in an office environment and manufacturing facility. Must be able to work overtime on and off-shifts as required. The employee is on call 24x7 for the resolution of problems and issues. Physical Demands   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.   Must be able to perform normal office duties (e.g. sitting for long periods at a desk)     Must be able to travel CONUS/OCONUS via car and airplane     Must be able to climb stairs to enter and exit a simulator     Salary Range: $86,900.00-$96,100.00 The actual compensation rate is subject to the evaluation of the following factors (but not limited to): the candidate's work experience, qualifications, skills, internal equity, and market. Other Duties  Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.  CAE USA Inc. is an equal opportunity employer, and all qualified applicants will be considered for employment without regard to any protected characteristic, including disability and protected veteran status, as defined under federal, state, or local laws.  Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process.  If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at hrops@caemilusa.com About CAEAt CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.Position Type RegularEqual Opportunity EmployerCAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com.Data PrivacyPrivacy Statement | CAEAs part of our process, we may use AI‑supported tools to help review applications, with human decision‑making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Aviation and Aerospace Component Manufacturing