AI & LLM Technical Documentation Jobs

Job#: 3047578Job Description:Our Client is seeking an Senior Content Strategist. This is a 12-month contract role is based in Milwaukee, Wi. If you are interested reach out to Ryan. [email protected]About the Job:Reporting to the Assistant Director of Thought Leadership Strategy & Creation, the Senior Content Strategist will own the strategy and execution of a fast-growing, high-volume content program dedicated to the Northwestern Mutual financial advisor career – end to end. The Assistant Director will serve as a consultative partner and onboarding resource, but day-to-day this person is expected to run the workstream: setting the strategy, driving the editorial calendar, moving content through development and review, and seeing it through to publication.Because this work is new to our team, this is a genuine opportunity to build something. We are scaling from a light publishing cadence into a full content ecosystem which may include articles, video, a candidate newsletter, field enablement materials and much of it is not yet formalized. We have a lot of ideas and are ready to execute against them immediately; this person will help shape what the program becomes.This role exists to ensure that accurate, balanced, compelling information about the advisor career reaches the people who need it – mid-career candidates, internship candidates, advisors already in the field, and the recruiters working to bring new talent in. It will also equip our field with the materials they need to go to market and recruit effectively, and use content to nurture candidates through the hiring funnel.To do all of this, the Senior Content Strategist will work fluently with subject matter experts, the compliance team, a proofreader, and our creative partners. Comfort with process is essential: we are a large company with robust governance, and this person will own and manage that process rather than work around it.What You'll Do: Own the strategy and execution for the advisor career content program end to end – the editorial calendar, topics, formats, and cadence for a program scaling from a light publishing cadence to a steady, high-volume drumbeat of articles and video. Produce and oversee a high volume of written and video content – identifying compelling story angles, shaping and directing content development (including through AI-assisted drafting, feedback, and iteration), and ensuring everything that ships meets a high quality bar. Help shape an accurate, balanced, and credible narrative around the advisor career across the channels and platforms where candidates and the field go for answers. Equip the field – advisors and field recruiters – with go-to-market materials: on-demand emails, social posts, one-page flyers, reprints of published content, and other assets they may need to recruit effectively. Nurture candidates through the hiring funnel, helping prospects stay informed and engaged between an initial phone screening and a later-stage interview. Build a newsletter program for advisor career candidates where none currently exists – from concept and audience strategy to cadence, content selection, and performance review. Manage content across two publishing platforms: our Drupal CMS for NM.com and iCIMS for our advisor career site. Partner with subject matter experts to mine content ideas and ensure accuracy; with the compliance team to meet regulatory and brand standards; and with a proofreader to ensure editorial polish before anything ships. Collaborate with our creative partners – working with designers on article graphics and printable materials, and with creative collaborators to set the vision for video and see it through to a finished product (this role provides creative direction, not hands-on video editing). Track and analyze the effectiveness of content across channels, ensuring the program steadily grows in reach, engagement, and impact. Support other Thought Leadership & Content workstreams and initiatives as directed.What You'll Bring to the Role: Have a bachelor's degree (open to fields such as English, journalism, communications, marketing, political science, and others) and a minimum of 7–10 years of experience in content strategy, content management, or a closely related communications role. Bring a genuine foundation and background in writing – the ability to recognize genuinely good writing, understand what makes it work, and give precise, actionable feedback that moves content to where it needs to be. AI tools are reshaping how content gets drafted, but editorial judgment and writing instincts remain essential. Demonstrate proficiency and comfort using large language models and generative AI tools – including Writer and Microsoft Copilot – to accelerate content creation, research, editing, and ideation while maintaining brand, quality, and compliance standards. Be genuinely adaptable and open to change in how technology is used, with a willingness to evolve the team's methods as tools and capabilities advance. Possess a keen eye for video and visual content – able to set a creative vision and collaborate with creative partners to realize it, even without hands-on editing or design skills. Excel at managing process in a large, complex, highly governed organization – moving work through compliance, proofreading, and stakeholder review without losing momentum. Be a true owner of the work – capable of running a content workstream end to end, from strategy through execution, and energized by the chance to build a program from an early stage. Bring strong judgment about positioning and the nuances of messaging across distinct audiences.Skills You Have:Content Management: Plans, develops, and oversees the creation, publishing, and lifecycle of content across platforms and channels; understands content strategy, editorial calendars, and how to scale production while maintaining quality and consistency.Strategic Thinking: Uses critical thinking and knowledge of business demand to plan, design, prioritize, and execute high-impact initiatives and programs.Cross Functional Partnering & Planning: Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals.Writing & Editing: Creates and edits persuasive content so that it is appealing, understandable, or relatable to the intended audience; has knowledge of the variety of formats, styles, and techniques for developing and reviewing materials – and applies that judgment to content produced with AI assistance.Decision Making: Makes timely, data-driven decisions by understanding the probability of success, identifying risks, gathering business requirements, and developing value statements.Project Management: Plans, organizes, and manages work to deliver on time and to standard across multiple stakeholders, review cycles, and publishing platforms.Attention to Detail: Maintains accuracy and consistency across a high volume of content, ensuring compliance, brand, and editorial standards are met before anything ships.Adaptability: Embraces and advances the use of new technologies and ways of working, evolving methods as tools and capabilities change.EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.© 2026 Everforth, Inc. All rights reserved.Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.NYSE: EFOR4400 Cox RoadSuite 200Glen Allen, Virginia 23060Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex. Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Active Opportunity Track: This position maps directly to the Content Strategist classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Direct message the job poster from ClifyX Hasan Mohammed Hasan Mohammed Lead US IT Recruiter at ClifyX Position Title: Conversational DesignerLocation: Johnston, RIDuration: Full time Job DescriptionMust Have Technical/Functional SkillsExperience with Amazon Lex, AWS Bedrock, Conversational AI, Voice Bots, and Contact Center Analytics.Banking, Financial Services, or large-scale customer service transformation experience.AWS Solutions Architect and/or Amazon Connect certifications preferred.Experience leading cloud migration and modernization initiatives.Required Skills· Conversation Design and UX Writing.· Prompt Engineering and Generative AI concepts.· Chatbot, Virtual Assistant, and Voice Bot Design.· Customer Journey Mapping and Human-Centered Design.· Conversational AI and LLM fundamentals.· Strong communication, stakeholder management, and analytical skills.Preferred Qualifications· Experience with Microsoft Copilot Studio, AWS Lex, Amazon Connect, Dialogflow, OpenAI/Azure OpenAI, or AWS Bedrock.· Experience designing digital banking, customer service, or contact center conversational experiences.· Knowledge of BFSI customer journeys, self-service channels, and customer engagement best practices.Roles & Responsibilities· Design end-to-end conversational experiences for chatbots, virtual assistants, IVR, and AI copilots.· Create conversation flows, dialogue trees, user intents, and customer journeys.· Develop prompts and interaction strategies for Generative AI and LLM-based applications.· Ensure conversations are natural, context-aware, compliant, and aligned with business objectives.· Collaborate with business, UX, product, contact center, and engineering teams to define conversational experiences.· Analyze chatbot and voice bot performance, customer feedback, and usage analytics to continuously improve user experience.Regards,Hasan Choudhary (Executive Recruiter )Tel – 908-279-1243Fax - 732-909-2631Email - hasan@ClifyX.com Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting

Active Opportunity Track: This position maps directly to the Ux Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Direct message the job poster from Linda Werner & Associates, Inc Mara Avery Mara Avery Director of Talent Solutions at Linda Werner & Associates, Inc. We are seeking a proactive and highly organized Content Strategist III to support product and feature launch readiness for a global technology platform.In this role, you will work ahead of upcoming product and feature launches to ensure support content is accurate, complete, tested, localized, and ready on day one. You will partner closely with Product, Engineering, Product Operations, Localization, Marketing, Communications, and Support Operations while managing content readiness across multiple concurrent launches.This is a hands-on role combining content strategy, technical writing, product launch readiness, project management, and Generative AI content development.What You’ll DoPartner with cross functional teams to identify support content needs for upcoming product and feature launchesDevelop content plans aligned with launch schedules, dependencies, and go live datesAudit existing support content to identify gaps, outdated information, and required updatesWrite, edit, and improve Help Center articles, chatbot content, customer support responses, and other user facing support materialsCreate and optimize content used within Generative AI and LLM powered support experiencesDraft and stage confidential pre-launch content that cannot be published until go liveTest and dogfood pre-launch features to validate content and support experiences before releaseTest chatbot and AI powered responses for accuracy, usefulness, and alignment with approved contentTrack content readiness through launch plans, master trackers, and associated project tasksIdentify risks, dependencies, and potential blockers and communicate them to stakeholders earlyCoordinate with Localization teams to ensure content is ready across markets within required timelinesEnsure support content is accurate and available across applicable user entry points on launch dayMaintain and champion content standards, editorial guidelines, terminology, and best practicesManage multiple concurrent launches while navigating changing priorities and deadlinesRecommend improvements to launch readiness processes, workflows, documentation, and toolingTranslate complex product information into clear, concise, user focused support contentQualificationsYou could be a strong fit for this role if you bring:2+ years of experience in technical writing, content strategy, support content, or a related field6+ months of hands-on experience creating or optimizing content for Generative AI or LLMsA Bachelor’s degree in English, Communications, or a related field, or an equivalent international university degreeExperience writing Help Center articles, chatbot content, or customer support responsesExperience working toward product or feature launch datesStrong writing, editing, critical thinking, and editorial judgmentThe ability to manage multiple projects and shifting launch deadlinesExperience coordinating deliverables across cross functional teamsExperience using content management systems and project management toolsComfort working with sensitive, confidential, and pre-launch informationStrong attention to detail and a track record of delivering high-quality content within fixed deadlinesPreferred QualificationsExperience preparing support content specifically for product or feature launchesExperience partnering with Product, Product Operations, Engineering, Localization, or Support Operations teamsExperience with localization workflows and global contentExperience testing or dogfooding products before launchExperience working with Generative AI tools or LLM powered support experiencesFamiliarity with data analysisFamiliarity with XML editingExperience working in a fast-paced technology, mobile application, social media, or consumer product environmentKey SkillsContent StrategyTechnical WritingGenerative AILarge Language Models (LLMs)Product Launch ReadinessHelp Center and Support ContentProject ManagementContent Management Systems (CMS)Cross Functional CollaborationLocalization Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Writing/Editing Industries Technology, Information and Media

Who are we?For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. Our current focus and innovation in Digital Hyper expansion TM offers nearly limitless opportunities for career growth. For a brief 1-minute video about us, you can check out https://youtu.be/uJWBWQZEA6o.Photon is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We bring out the best in each other.We are looking for a passionate and strategic UX Writer who will play a pivotal role in shaping the user experience through well-crafted and user-focused content. As a UX Writer, you will collaborate with cross-functional teams to ensure our digital products are informative, persuasive, and aligned with our brand values.Responsibilities:Collaborate with UX designers, product managers, and stakeholders to understand user needs and define content requirements.Create clear and engaging content that guides users through their journeys, including user interface copy, microcopy, and error messages.Develop user personas and scenarios to tailor content to different user segments and use cases.Conduct content audits and work with teams to improve the consistency and effectiveness of content across platforms.Perform content usability testing and gather feedback to refine and optimize content strategies.Collaborate with designers to ensure content and design work harmoniously to create a seamless user experience.Stay updated on content design trends, industry best practices, and emerging technologies.Advocate for user-centered content principles and contribute to a culture of content excellence within the organization.Qualifications:Bachelor's degree in English, Journalism, Communication, or related field. Master's degree is a plus.Proven experience as a UX Writer or similar role, with a strong portfolio showcasing impactful content design work.Excellent writing and editing skills, with a keen eye for detail and the ability to craft user-centered content.Understanding of user-centered design principles and their application to content design.Experience creating content for web and mobile applications, including user interfaces and microcopy.Proficiency in collaborating with design tools and platforms.Strong communication skills to collaborate effectively with cross-functional teams.Familiarity with user research methodologies and content usability testing.Knowledge of SEO and content optimization principles is a plus.Experience with accessibility and inclusive design practices is a bonus. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting

Active Opportunity Track: This position maps directly to the Ux Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!T-Mobile is changing the way people buy wireless by offering a more customer-focused and simplified experience. We are a customer-obsessed company, and we are also evolving into a data-driven mobile technology business. At T-Mobile, we pride ourselves on being the Un-Carrier, industry disruptors obsessed with solving our customer’s pain points.  Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us.Role Overview:As a Senior Manager of Content and Conversation Design, you will lead, influence, and set the vision of human-centered content and conversation experiences across T-Mobile’s digital ecosystem. As part of the Product Experience Design & Innovation (PXDI) organization, you will define and manage the end-to-end product content and conversation design strategy and inspire and influence product design, product management, marketing, and other disciplines to lead with user-centric content— enabling teams to build great products that share a cohesive product vision and narrative, to address real user needs.The ideal candidate is a systems thinker who transforms complexity into clear, scalable content and conversational experiences. They excel at building teams, establishing design practices, and creating the frameworks that enable consistent, human-centered experiences across traditional digital products and AI-powered interactions. They thrive in undefined, rapidly evolving spaces, balancing strategic vision with execution while empowering teams to deliver high-quality work at speed. They evaluate problems before prescribing solutions, challenge assumptions with empathy and data, and bring a thoughtful point of view to every initiative. Through strong cross-functional partnerships, they influence product direction, elevate content and conversation design practices, and create an environment where designers can grow, innovate, and deliver measurable customer and business impact.Job Responsibilities:Lead a team of Content and Conversation Designers, providing feedback and coaching on career development, content creation, conversation design, and content strategy to drive the evolution of customer experiences across T-Mobile products. Establish a Content & Conversation Design team within an established organization. Drive content and conversation design guidelines and best practices to build deep connections and trust with customers by delivering cohesive product narratives and conversational experiences across digital and AI-powered products. Influence and lead style guides, conversational principles, and design language to establish clear, consistent voice, tone, and personality aligned with the T-Mobile brand. Identify and champion the most efficient content and conversation design workflows while seeking opportunities to improve existing processes and collaboration across teams. Organize existing content and conversational assets, create guidelines for future experiences, and ensure consistency across channels, customer touchpoints, and AI interactions. Use human-centered design methods to design, craft, and test content and conversational experiences that address real customer challenges and improve task success. Set clear objectives and KPIs for content quality, conversational effectiveness, customer engagement, awareness, impressions, visits, and overall experience performance. Create tools, guides, templates, and reusable patterns that empower the team to deliver scalable, high-quality content and conversational experiences. Partner with Product, UX, Research, Engineering, and AI teams to ensure content and conversation design strategies support business goals, customer needs, and responsible AI experiences. QualificationsBachelor's degree 4–7 years of experience in content design, conversation design, UX writing, or the development of content inventories, taxonomies, and content strategies. 2+ years of direct people management experience, including coaching and developing design talent. Experience collaborating with internal cross-functional partners to drive business and customer outcomes. Knowledge of design tools, technical software, and human-centered design, content design, conversation design, and research processes. Previous experience in product, technology, digital, or AI-enabled functions highly preferred. Experience leading content and/or conversation design teams working with product or business teams. Collaboration and cross-functional leadership skills. Knowledge, Skills and Abilities:Collaboration (Required)Cross-Functional Project Management (Required)Design Management (Required)Design Strategy (Required)Design Thinking (Required)People Management (Required)Prototyping (Required)Talent Development (Required)User Experience (UX) (Required)User Research (Required)At least 18 years of ageLegally authorized to work in the United StatesTravel:Travel Required (Yes/No): YesDOT Regulated:DOT Regulated Position (Yes/No): NoSafety Sensitive Position (Yes/No): NoTotal Target Cash Earnings Opportunity: $164,520 - $296,880National Base Pay Range: $137,100 - $247,400The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ362703At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.Never stop growing!As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and Information Technology Industries Telecommunications

Active Opportunity Track: This position maps directly to the Content Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Content Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Direct message the job poster from Crystal Equation Corporation Jessica Riego De Dios Jessica Riego De Dios Connecting Top Talent with Exciting Opportunities! Content Strategist IIIRemoteWe're looking for a proactive, motivated Content Strategist to join our team and help shape the support experience for our global user base.This role sits within our Launch Readiness pillar and is ideal for someone who combines a passion for product with a commitment to outstanding user experiences. You'll work ahead of new feature and product launches - partnering with Engineering, Product, Product Ops, Marketing, Comms, and Localization - to make sure our support content is accurate, complete, and ready on day one. You'll use data-driven thinking, a start-up mindset, and deep content expertise to prepare clear, effective resources that help users get the most out of every new launch, including content that powers Generative AI.Responsibilities:Plan for launch: Partner with cross functional teams to scope support content needs for upcoming feature and product launches, and build a content plan mapped to launch timelinesAudit and identify gaps: Assess existing content against each launch, identify what is missing or needs updating, and prioritise the work required to be support-ready by go-liveWrite, edit, and improve: Create Help Center articles, chatbot content, and customer support responses grounded in content strategy - including content that powers Generative AI - ahead of launchHandle confidential, pre-launch content: Draft and stage content in draft mode for launches that cannot be published until go-live due to confidentialityTest and validate: Dogfood pre-launch features and the support chatbot to confirm content and responses are accurate before launch, iterating as neededTrack readiness and flag risk: Manage content through the Launch Readiness master and child task process, surfacing risks to launch timelines early with clear, well-documented contextCoordinate localization: Work with Localization to ensure launch content is ready across markets and within turnaround timesEnsure day-one readiness: Make sure support content is live and accurate across all user entry points at launchApply, maintain, and champion content standards and best practices across the teamManage multiple concurrent launches with close attention to detail, navigating tight and frequently shifting deadlinesRaise feedback and process improvement recommendations with associated teams to continuously enhance launch readiness workflows and toolingMinimum Qualifications:Bachelor's degree in English, Communications, or a relevant field (or equivalent international qualification)2+ years of experience in a technical writing or content strategy role6+ months of experience writing content for Generative AIDemonstrated critical thinking and editorial judgment around complex, sensitive, and often confidential topics, with a track record of delivering content sets to fixed deadlinesProven ability to plan and write online help content and customer support responses for social media platforms and/or mobile appsExperience working to launch or go-live dates and coordinating with cross-functional partners to deliver on a shared timelineExperience with content management systems (CMS) and project management toolsPreferred Qualifications:Experience preparing support or help content ahead of product or feature launchesProject management experience, including navigating ambiguity and balancing competing priorities across multiple concurrent launchesExperience partnering with Product, Product Ops, Localization, or Operations teams to deliver against a launch timelineFamiliarity with data analysis, XML editing, and AI toolsPay range is $36 - $41 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.THE PROMISES WE MAKE:At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.For more information regarding our Privacy Policy, please visit crystalequation.com/privacy. Show more Show less Seniority level Associate Employment type Contract Job function Writing/Editing Industries IT Services and IT Consulting

Active Opportunity Track: This position maps directly to the Content Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

FuelCell Energy is a global leader in decarbonizing power and producing hydrogen through our proprietary fuel cell technology. Our mission is to enable a world powered by clean energy. As an innovator and manufacturer of fuel cell clean power platforms, FuelCell Energy has the only technology in the world capable of capturing carbon from an external source and producing power at the same time. In addition, we offer the only technology in the world capable of producing hydrogen, power and water simultaneously.The pay for this position ranges from $65000 - $80000.About Our CompanyFuelCell Energy is transforming the world’s energy landscape by delivering clean, efficient solutions for the generation, recovery, and storage of energy. Driven by innovation, our fuel cell power platforms help solve some of the industry’s most complex challenges—from providing virtually pollutant-free, affordable power in urban settings to reducing carbon emissions from traditional power generation and producing hydrogen for transportation, industry, and utility-scale energy storage. Our mission requires curious, collaborative, and forward-thinking talent, and our shared commitment to a cleaner energy future defines our culture. We are proud of what we have built and remain focused on delivering solutions that address critical energy, environmental, and economic needs for customers and communities around the world.With fuel cell installations on three continents and millions of megawatt-hours of ultra-clean power produced, FuelCell Energy is a recognized global leader in environmentally responsible power solutions.Join us in advancing a cleaner, more resilient energy future.OverviewWe are seeking a Senior Technical Writer to create, plan, develop, write, and edit installation, operations, instructional, maintenance, and test procedures that support our products and operations.ResponsibilitiesDevelops and maintains technical publications for commercial products, including business processes, procedures, policies, work instructions, and records.Partners with engineering and other technical teams to gather information, clarify requirements, and translate complex content into manuals and web-based documentation for technical and nontechnical audiences.Produces clear, accurate, and consistent materials that align with company documentation and quality standards.Maintains assigned documents and records within designated document management systems.Supports document release, issuance, and control processes to ensure accurate versioning and distribution to appropriate users.QualificationsEducation: Associate degree or higher in engineering, technology, technical communication, English, or a related field; equivalent relevant experience will also be considered.Experience: +5 years of professional technical writing experience in a high-technology, engineering, or manufacturing environment. Experience developing and maintaining installation, operations, and maintenance documentation in partnership with engineering and maintenance teams is required.Special Skills/RequirementsProficiency with Adobe Acrobat and Adobe FrameMaker is required.Strong written, verbal, and interpersonal communication skills.Excellent command of written English, including grammar, usage, and editing.Strong keyboarding and document formatting skills.Familiarity with engineering documentation, technical applications, and document control processes.Ability to read and interpret engineering drawings and technical specifications.Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Access, and PowerPoint); experience with Photoshop is a plus.Experience with MasterControl or a comparable document management system is preferred.Physical Requirements/Working ConditionsThis position is primarily sedentary and involves extended periods of writing, reviewing documentation, and working at a computer.Must be able to work in a production environment and observe processes for documentation and process-capture purposes.Must be able to wear required personal protective equipment in production areas, including safety glasses, safety shoes, and protective clothing or gloves, as needed.Ability to travel to and work at job sites up to 15% of the time.Equal Opportunity EmployerFuelCell Energy is an equal-opportunity employer committed to an inclusive and safe work environment for people of all backgrounds.We offer a competitive compensation package as well as comprehensive benefits including medical, dental, vision, company-paid life/disability insurance, 401(k) plan, employee stock purchase plan, and generous paid leave.The successful candidate is required to complete a drug screen, criminal background check, and employment and education verification.FuelCell Energy, Inc. is committed to ensuring that its application process provides an equal employment opportunity to all U.S. job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please send an email with your resume to talentacquisition@fce.com or contact us by calling 860-496-2222. Please indicate the specifics of the assistance needed.NOTE: This dedicated phone line and email address are designed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be acknowledged. A response to your request may take up to two business days.No agency submissions please. Resumes submitted to any FuelCell Energy employee without a current, signed and valid contract in place with the FuelCell Energy Recruiting team for this position will become the property of FuelCell Energy and no agency fees will be paid.For more information about FuelCell Energy and our available openings, please visit our website: https://www.fuelcellenergy.com/careersWe thank all candidates for their interest in a career with FuelCell Energy. However, only those candidates selected for an interview will be contacted. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Renewable Energy Semiconductor Manufacturing

DescriptionTHIS IS AN ON-SITE POSITION LOCATED IN STREETSBORO, OHIO*** About UsLayerZero Power Systems LLC. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.Position Summary: Technical WriterThe Technical Writer is responsible for serving as a technical writing expert working primarily on LayerZero Production Line content and assisting other LayerZero departments as needed. The mission of a LayerZero Technical Writer is to provide clear, accurate and consistent documents across assets and processes, as well as to ensure consistent terminology, formatting, style, and tone.RequirementsPrimary Duties: Function as a team writer across multiple departments, assets, production lines, and processes. Interview and work with subject matter experts and translate detailed technical information into easy-to-understand help material. Build and maintain cross-team relationships. Function as a team writer across multiple departments, assets, production lines, and processes. Interview and work with subject matter experts to translate detailed technical information into easy-to-understand work instructions, procedures, guides, and support materials. Contribute to the development and maintenance of training materials for various departments. Build and maintain strong cross-functional relationships with operations, engineering, quality, safety, and training teams. Create, revise, and maintain standard operating procedures (SOPs), work instructions, process documentation, and technical manuals. Ensure all documentation complies with established documentation standards, organizational policies, and regulatory requirements where applicable. Review existing documentation and identify opportunities for improvement, accuracy, usability, and consistency. Manage document revisions, version control, and change management activities to ensure documentation remains current and accurate. Participate in process improvement initiatives by identifying documentation gaps and recommending solutions.Experience & Skills 3+ years’ related experience in a fast-paced, rapid-growth manufacturing setting. Organization skills, mindfulness, and awareness. Excellent verbal/listening skills; courteous and professional. Ability to synthesize information from multiple sources and explain complex concepts in a simple format. Aptitude for collaborating with a range of roles and personalities. Collaborative approach to challenges. Proficiency with Microsoft Office Suite. Positive mindset and goal oriented- willing to accept the challenges associated with new assignments and an ability to work well with others. Must be able to thrive in a demanding environment with an emphasis on teamwork, customer service and safe working practices.Education Bachelor’s Degree in related field (English, Communications, Journalism, Education, etc.).Work Environment Several work locations with a focus on various processes including fabrication, machining, production lines, quality, safety, engineering, etc. Low level risks pertaining to work in a traditional manufacturing environment; PPE requirements include safety glasses, steel toe work shoes, and hearing protection. Work may require occasional standing, walking in a production facility and occasional reaching and crouching.Why Join Us? Our Benefits Make a Difference. We believe great employees deserve great benefits designed to support health, financial well-being, professional growth, and family needs. Most of our core benefits are provided at no cost, reflecting our commitment to investing in the well-being of our team. $0-cost Dental Insurance $0-cost Vision Insurance $0-cost Short-Term & Long-Term Disability Insurance $0-cost Life Insurance with additional buy-up options Medical Plan Choices, including one no-cost medical option plus two additional buy-up plan options $0-cost Employee Assistance Program offering confidential counseling and support services Employer Health Savings Account Contributions to help offset health expenses Retirement Plan Options with generous employer matching contributions Paid Parental Leave to support your growing familyWhy You Will Love Working With Us Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects. Innovation: immerse yourself in an environment that celebrates forward thinking and continuous improvement. Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life. Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career.At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Technology, Information and Internet

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Date Posted:2026-08-24Country:United States of AmericaLocation:US-NC-WILSON-4200 ~ 4200 Airport Dr ~ BLDG 4200Position Role Type:OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.Security Clearance Type: None/Not RequiredSecurity Clearance Status: Not RequiredAt RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.We are seeking a detail-oriented Technical Writer to develop and maintain the documentation of manufacturing processes, procedures, work instructions, guidance documents, and operator preventive maintenance documentation. The successful candidate will be an effective communicator who collaborates cross functionally with assembly operators, shop floor leads, production supervisors, industrial engineers, manufacturing engineers, design engineers and quality assurance teams.If you thrive in a collaborative environment and are driven to deliver operational excellence, we invite you to apply and join our team at Collins Aerospace in Wilson, NC—a global leader dedicated to saving lives through the design and manufacturing of fire protection systems for commercial and military aircraft and ground vehicles.What You Will Do:Develop and maintain technical process documentation in a manner that provides production personnel with the ability to build high-quality products efficiently and effectively including but not limited to procedures, work instructions, guidance documents and operator preventive maintenance documentation.Support adherence to site Change Control Board process.Collaborate with subject matter experts to validate technical accuracy and completeness.Participate in continuous improvement initiatives to standardize documentation practices.Maintain consistency in format, terminology, and document structure.Provides technical support to engineers on a variety of tasks.Qualifications You Must Have:HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience.Excellent interpersonal, written and verbal communication skills.Proficiency with MS Office Suite.Must be a U.S. Person (U.S. Citizen, permanent resident, refugee or asylee) or eligible to obtain necessary export authorizations required.Qualifications We Prefer:Aerospace or defense industry manufacturing experienceExperience with digital photo editing.Experience with Lean Six Sigma principles.Experience with manufacturing drawings, technical specifications, SAP, Solumina, and basic production flow.Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience.As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.The salary range for this role is 43,400 USD - 82,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.Privacy Policy and Terms:Click on this link to read the Policy and Terms Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Aviation and Aerospace Component Manufacturing

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

For our client, we are seeking a Documentation Manager, Platforms & Ecosystems to join the team of a leader in the Information Technology space.This leader will own the evolution of documentation operations for a technical platform environment, with a strong focus on quality, scalability, and coverage. The role will guide a team responsible for creating reliable content that supports customers and internal stakeholders while keeping pace with rapidly changing AI capabilities. It will also partner closely with product and cross-functional teams to align documentation priorities with broader roadmaps and delivery needs.The ideal candidate will bring a mix of content strategy leadership, team management, and process transformation experience, along with the ability to use metrics to improve documentation outcomes.Location: Remote - US based candidates only, no visa sponsorship availableCompensation: $114,600 – $218,300 annuallyResponsibilities Lead and grow the documentation team through hiring, coaching, and performance management Redesign documentation processes to leverage AI for efficiency and broader coverage Develop AI skills and content automation approaches to strengthen documentation reliability Monitor advances in AI to keep documentation practices current and competitive Collaborate with stakeholders to ensure timely delivery of documentation content Align documentation priorities with product roadmaps and broader team objectivesQualifications 8+ years in technical writing or content strategy 4+ years of experience managing teams Hands-on experience with generative AI tools and content automation Proven leadership in transforming documentation processes or tools Strong ability to define metrics and frameworks for content qualityBenefits Comprehensive health, life, and disability insurance Generous vacation and personal leave policy Support for new parents with parental leave and family assistance programs Competitive pension plans and employee stock participation Mental health and wellness programs, including EAP Professional development and training opportunities Volunteer programs with donation matchingOur client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Administrative Industries Technology, Information and Media

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.