AI & LLM Technical Documentation Jobs

Active Opportunity Track: This position maps directly to the Content Strategist classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Content Strategist classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Let’s build something great together! We’re looking for talented, self motivated individuals to build awesome stuff with our team!BizStream is looking for an experienced content strategist who is energized by and invested in the success of our clients. We’re looking for someone who is motivated to go beyond “just writing copy.” You’ll take a proactive role in campaign strategy and development, while writing the elements that support those campaigns. You’ll work with our team to craft integrated, complex, and rich storytelling across a variety of content formats and channels. Above all, you’re an amazing writer who is curious, loves research, storytelling, listening, learning, and has a knack for synthesizing complex ideas.BizStream is a dynamic digital agency located just outside of Grand Rapids, MI, renowned for our exceptional website development, branding, and creative design services. This team is in love with technology and fascinated by design. We work hard, play hard, and all in all do whatever it takes.Discover more about our benefits, values, and culture on our Careers page.The position offers a hybrid work schedule, where you’ll be working in the office on Mondays, Wednesdays, and Fridays, with the flexibility to work remotely on Tuesdays and Thursdays.Lead brand and content strategy engagements, including messaging architecture, value proposition development, and market positioning for clients (and BizStream).Plan and facilitate stakeholder, customer, and subject matter expert (SME) interviews to uncover audience needs, pain points, business goals, and differentiators.Develop audience frameworks (personas, pain points, motivators, decision criteria), map messaging to the buyer journey, and define strategic content direction by stage.Conduct website/content audits and recommend strategic improvements (including information architecture, restructuring, consolidation, or expansion of site sections).Identify content opportunities, gaps, and repurposing potential across channels and lifecycle stages.Define project scope, strategic deliverables, and prioritized plans tied to measurable goals.Maintain content calendars and coordinate deliverables across multiple clients.Plan, develop, and generate integrated campaign elements and topics for ongoing programs (blogs, thought leadership, campaigns).Write and edit high-impact marketing content across formats: web pages, blogs, case studies, white papers, emails, ads, social posts, and sales collateral.Create and apply SEO/GEO strategy, including keyword planning, metadata, on-page optimization, and search-intent alignment.Adapt tone and terminology to match each client’s brand and industry.Ensure deliverables align with client brand standards and project requirements.5+ years writing conversion and results-oriented marketing copy and long-form content.Direct experience through education/training and work in content marketing campaign coordination, program building, content management, and tracking.Proven experience and competency in understanding and writing about complex technical subject matter—and turning it into understandable and consumable information.Interviewing and interacting with technical SMEs.Ability to develop personas based on interviews, industry research, and competitor analysis.Writing SEO-rich content and optimizing content for keywords.Knowing when and how to make relevant recommendations with little or no direction—recommend events or topics proactively.Solid understanding of grammatical and editorial conventions.Ability to organize, track, and complete multiple, often unrelated, writing projects at one time.Ability to understand and speak to multiple stakeholder points of view, pains, and needs.Understanding of B2B marketing and the B2B buyer journey.Edit and proof your own work and that of teammates.Curiosity about a variety of subjects, even when they are unfamiliar.Desire to help people find solutions they need and solve real-life problems.Pride in the quality of work produced.Confidence in the value of content marketing.Actively uses and evaluates AI tools and workflows for content strategy, SEO/GEO, research synthesis, and efficiency (understanding both their capabilities and limitations).Prior experience in a consulting/agency environment.Experience with Atlassian Suite, including PM tools such as Jira.Office 365 experience.Google Suite experience.Ad management experience.We love to make cool things with cool people. Have a project you’d like to collaborate on? Let’s chat! Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

You’re a Senior Content Strategist with experience leading the full content strategy lifecycle and advanced content strategy engagements.You bring deep content strategy expertise and business acumen– combining both to identify concepts and patterns in complex situations. You’ve been known for solving problems with a pragmatic and practical approach, scaling your impact across the team.The OpportunityAs our next Senior Content Strategist, you will build and lead content strategy across a portfolio of clients with increased complexity and strategic demand– serving as the Content Strategy subject matter expert across a spectrum of mid- to large-scale projects, with no oversight.You will drive project implementation and lead advanced content strategy, working across disciplines to bring highly polished, innovative, and transformative digital solutions to life. Although you will not directly manage people, you will regularly drive team camaraderie, bringing empathy to create safe spaces for taking risks and healthy debate.This role will ideally be based in the Chicago area for a light hybrid onsite/remote work model, but we are open to remote locations across the U.S.Core ResponsibilitiesDevelop content strategy and messaging frameworks, editorial calendars, editorial/brand guidelines, content models, and publishing workflows that solve clients’ business and brand challenges.Shape and steward the processes, governance, and operational frameworks that translate content strategy into repeatable, scalable execution.Search engine optimization (SEO): Develop strategies that raise clients’ digital presence and discoverability within tradition search experiences.Generative Engine Optimization (GEO): Develop strategies that improve clients’ visibility, legibility, relevance, and discoverability within AI-powered search and large language model (LLM) experiences.Create and structure compelling content for websites, collateral, apps, and other digital experiences aligned to clients’ strategic imperatives and vision.Conduct content audits and gap analyses.Interview subject-matter experts to gather relevant background information.Facilitate client discussions, workshops, and presentations with clarity, credibility, and confidence—guiding stakeholders toward alignment, informed decisions, and actionable outcomes.Collaborate across disciplines to create and refine solutions.Apply AI to accelerate and deepen strategic work (e.g., research, theme identification, concept exploration), while critically evaluating outputs and implications.Collaborate with teammates to assess how AI may enhance or impact a client’s business, customers, or employees—surfacing opportunities, risks, and experience considerations.Power SkillsEmpathy: Internalizes human experiences and perspectives to advocate and drive changeBusiness Insight: Applies business and customer knowledge to advance client goalsClarity: Operates effectively and creates focus and certainty in the face of ambiguityCommunication: Delivers effective multi-mode communications with clarity and tact; leads by listening firstCollaboration: Partners deeply with others to meet shared objectivesInnovation: Generates and cultivates new ways for clients to be successfulMotivation: Action-oriented; takes on new opportunities/challenges with energy and enthusiasmResilience: Persistently works toward and realizes desired outcomes, even under tough circumstancesAdaptability: Pivots or refines approaches in real-time to meet shifting demands of different situationsIntegrity: Has a strong sense of ethical and moral principles and adheres to them consistentlyRequired ExperienceYou bring 5 or more years of content strategy experience; agency or consultancy experience preferredYou have a bachelor’s degree—preferably related to marketing, communications, or writing/journalismYou’re familiar with content strategy, messaging and channel strategy frameworks/best practices, SEO/GEO and audience/market research methods and tools; Semrush, GA4, Yougov knowledge a plusYou’re familiar with content design principles and creating content models and templatesYou’re familiar with content management systems; WordPress and Sitecore knowledge a plusYou’re conversant in back-end content management, processes, and publishing workflowsYou’re familiar with AI’s potential to augment content work; hands-on proficiency in various AI tools a plusExperience in multicultural marketing a plusDon’t check all the boxes? We encourage you to apply anyway. We know smarts grow from a breadth of experiences. Don’t disqualify yourself before you have the chance to be considered. We’d love to meet you.BenefitsOur comprehensive benefits program includes Blue Cross Blue Shield PPO Health coverage, as well as a health savings account with employer-funded contributions.We also offer Dental and Vision insurance. All of our full-time employees are eligible for Life/AD&D insurance and Short/Long Term Disability insurance free of cost, with the option to add additional voluntary coverage if desired.One North’s 401(k) plan allows employees to save for retirement through pre- or post-tax contributions along with employer-matched funds for maximized savings potential.Our Transportation Benefits enable employees to also make pre-tax contributions to pay for parking and public transit needs.We know how important unwinding can be for inspiration, innovation and productivity. Our full-time employees earn 4 weeks of paid time off, in addition to company paid holidays. Employees begin to accrue additional time off once they reach their 3-year and 10-year anniversaries with the business.One North also understands how critical it is for parents to bond with their new additions. We provide paid Parental and Primary Caregiver Leave to assist and support employees who experience a new birth, adoption or foster placement of a child.We also offer an Employee Perks Program that offers member-only discounts and corporate rates on everything from pizza and the zoo, to movie tickets, car rentals, and hotels.We reserve the right to pay above or below the base salary range of $69,600-$104,400 based on factors unrelated to sex, race, or any other protected classification.Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc.Please click on the following link to learn more about our full-time internal employment benefits: https://www.teksystems.com/en/careers/benefits.The expected posting close date is August 31, 2026.Clicking the Apply now button will redirect you to apply on TEKsystems.com. Apply now Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Business Consulting and Services

About UltraSourceSince our founding in 1883, UltraSource has served the processing and packaging equipment needs of thousands of companies worldwide in the meat and poultry, seafood, and dairy industries. Our comprehensive offering includes hundreds of products that enable us to custom tailor equipment solutions that meet the production line objectives, labor goals, budget constraints and brand image of our customers.Position SummaryUltraSource is seeking a highly organized and detail-oriented Technical Writer to join our growing team. This role bridges Marketing, Engineering, Manufacturing, and Product Management by transforming complex technical information into clear, accurate, and user-friendly documentation.The ideal candidate has exceptional writing and editing skills, enjoys learning technical products, and can work collaboratively with cross-functional teams to create customer-facing and internal documentation. This position plays a critical role in ensuring our products are supported by high-quality manuals, work instructions, technical literature, and marketing content that enhances the customer experience and supports operational excellence.ResponsibilitiesTechnical DocumentationCreate, edit, and maintain equipment operation, installation, maintenance, and safety manualsDevelop technical documentation that complies with company standards, regulatory requirements, and industry best practicesTranslate complex engineering concepts into clear, concise, and easy-to-understand instructions for customers and internal teamsManage document revisions and version control to ensure all documentation remains accurate and up to dateEngineering & Manufacturing SupportCollaborate with engineering, manufacturing, quality, and product management teams to gather technical informationDevelop manufacturing work instructions, assembly procedures, testing documentation, and standard operating procedures (SOPs)Assist with documentation for new product introductions, engineering changes, and continuous improvement initiativesEnsure documentation accurately reflects product design and manufacturing processesMarketing & Sales ContentSupport the marketing team by developing technical product literature, specification sheets, product comparison guides, FAQs, and website contentPartner with marketing to ensure technical accuracy across brochures, presentations, product pages, videos, and other customer-facing materialsHelp communicate product features, benefits, and applications in language appropriate for target audiencesDocumentation ManagementMaintain documentation libraries, templates, style guides, and document control systemsEnsure consistency in formatting, terminology, branding, and technical standards across all documentationRecommend process improvements that increase documentation efficiency and qualityOther Duties As AssignedUltraSource is a growing, entrepreneurial organization where team members are encouraged to be adaptable and contribute beyond their primary responsibilities when needed. As business priorities evolve, this position may take on additional projects and responsibilities that support company objectives and customer success.Required QualificationsBachelor's degree in Technical Writing, English, Communications, Engineering, Industrial Technology, or a related fieldTechnical writing experience, preferably in manufacturing, industrial equipment, engineering, food processing, or related industriesExceptional writing, editing, proofreading, and organizational skillsAbility to understand and communicate complex technical concepts clearlyExperience working with engineering drawings, specifications, and technical documentationProficiency with Microsoft Office SuiteExperience using Adobe Acrobat and document publishing softwareStrong attention to detail and document accuracyExcellent project management skills with the ability to manage multiple prioritiesStrong communication and collaboration skillsWhat We're Looking ForDetail-oriented with a passion for accuracy and qualityStrong critical thinker who can simplify complex informationSelf-starter who takes ownership of projects from concept through completionExcellent communicator who collaborates effectively across departmentsOrganized and capable of managing multiple documentation projects simultaneouslyCurious learner who enjoys understanding technical products and manufacturing processesPhysical DemandsMust be able to fulfill all essential job functions in a consistent state of alertness and in a safe manner. While performing the duties of this job, the employee is regularly required to sit, use hands to feel and manipulate, and requires the ability to talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Machinery Manufacturing

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

For our client, we are seeking a Sr. UX Writer to join the team of a leader in the Information Technology space. This role will lead work at the intersection of data, AI-enabled capabilities, and scalable technology delivery. You will partner with business, technical, and operational stakeholders to build reporting, surface trends, and translate analysis into action. The position offers the opportunity to strengthen data-driven execution and help teams focus on the metrics that matter most within a technology-driven environment.Location: Remote - US based candidates only, no visa sponsorship availableCompensation: $117,587 – $167,982 annuallyResponsibilities Create comprehensive content experiences to guide users effectively Develop cohesive messaging frameworks aligned with user and business needs Ensure consistency in voice and tone across product touchpoints Manage and optimize content within various experience platforms Collaborate with multi-disciplinary teams to enhance user experiences Utilize research and analytics to refine content strategies Mentor colleagues and foster a culture of creativity and learningQualifications 5-7 years of experience in UX writing or content design Portfolio demonstrating impactful user-centered content Strong adaptability in ambiguous environments Proficient communication and stakeholder management skills Experience in collaborating with cross-functional product teams Deep knowledge of user-centered design and accessibility Familiarity with content management systems and AI toolsBenefits Medical, dental and vision coverage 401(k) plan with employer matching Flexible vacation and time off policies Paid parental leave Life and disability insurance Employee assistance programs Ongoing learning and development opportunities Career progression within a global organization Wellbeing initiatives and employee programsOur client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Technology, Information and Media

Active Opportunity Track: This position maps directly to the Content Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Content Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Primary Skills: Content Design (Advanced), Technical Writing (Advanced), Customer-Facing Content (Advanced), Content Editing & Validation (Advanced), AI-Powered Content Creation (Advanced), Contract Type: W2 OnlyDuration: 12 months Location: San Diego, CA ( Hybrid)Pay Range: $45-$50/hr#LPJob Summary:Client is seeking a Content Designer/Technical Writer to join the Customer Success Content team and create clear, accurate, scalable content that helps customers confidently manage their business accounting needs with QuickBooks.This role will focus on designing, editing, and validating Expert and Customer-facing content across QuickBooks products, including in-product experiences, self-service resources, and support content. The ideal candidate will have strong content design or technical writing experience, excellent editing and collaboration skills, and the ability to leverage AI-powered tools to improve content quality and efficiency.Key Responsibilities:Design, edit, and validate Expert and Customer-facing content across QuickBooks products.Create clear, accurate, and scalable content for in-product experiences, self-service resources, and support content.Partner with Content Leads to deliver high-quality Expert and Customer-centered content.Collaborate with Product Managers, Product Designers, and cross-functional teams to develop content aligned with customer and business needs.Use AI-powered tools to draft, refine, optimize, and improve content efficiently.Ensure content meets accessibility, legal, style, brand, and quality standards.Review and validate content for accuracy, clarity, consistency, and usability.Incorporate customer and expert feedback to continuously improve content experiences.Use analytics, customer insights, and industry best practices to identify content improvements and opportunities.Must-Have Skills:1-3 years of experience in content design, technical writing, UX writing, or a related field.Experience creating content for software products, digital experiences, or technology platforms.Strong writing, editing, proofreading, and content organization skills.Ability to create clear, concise, accurate, and customer-centered content.Comfortable using AI-powered tools to draft, refine, and optimize content.Strong collaboration and communication skills with the ability to work effectively across product and content teams.Ability to manage multiple content deliverables while maintaining quality and accuracy.Understanding of content standards, accessibility, style guidelines, and quality requirements.Bachelor's degree or equivalent professional experience.Preferred Qualifications:Experience with fintech, banking, payments, bookkeeping, accounting, or financial products.Experience creating in-product, self-service, help center, or customer support content.Experience working closely with Product Managers, Product Designers, Content Leads, or Customer Success teams.Experience using AI tools as part of a professional content development workflow.Understanding of customer-centered content design and digital product experiences.Experience using customer feedback, analytics, and research to improve content.Industry Experience:Experience in Content Design, UX Writing, Technical Writing, Product Content, Customer Success Content, SaaS, Software, FinTech, Accounting, Bookkeeping, Payments, Banking, Business Software, Digital Products, or Technology environments is highly preferred.ABOUT AKRAYAAkraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in IT StaffingAs staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space.  We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today!Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team! Show more Show less Seniority level Entry level Employment type Contract Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Direct message the job poster from American Family Insurance Annette Benavides Annette Benavides American Family Insurance is looking for a Lead UX Content Strategist to define how content powers AI-enabled product experiences at scale. You'll set the direction for how content is authored, structured, and governed, ensuring it performs consistently for both people and AI systems. This is a highly cross-functional, influence-driven role where you'll partner across design, product, engineering, and AI/ML teams to shape thoughtful, scalable experiences and drive strategic alignment across the organization.As a Lead UX Content Strategist, you'll serve as a strategic leader and trusted advisor, guiding teams, influencing decisions, and helping shape the future of content strategy without direct people-management responsibility. This role is ideal for someone with proven leadership experience who enjoys building consensus, mentoring others, and driving outcomes through influence rather than authority. You'll serve as a thought leader across multiple disciplines, helping advance both the content strategy practice and the future direction of AI-powered experiences. For the right candidate, this position offers a clear path to broader organizational leadership and future senior management opportunities.You'll play a key role in shaping how content enables the next generation of intelligent experiences, impacting product quality, AI performance, and user trust at scale.You will report to the Director, Customer Experience - Digital MarketingRelocation is available to those willing to relocate to Boston, MA or Madison, WI.Position Compensation Range$113,000.00 - $194,000.00Pay Rate TypeSalaryCompensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.Key ResponsibilitiesLead Design System Content StrategyDefine and scale content patterns, standards, and governance for the design systemEstablish naming conventions, usage guidelines, and documentation frameworksCreate consistency across products and influence system-wide decisionsIdentify gaps and lead scalable solutions across teams and platformsMonitor contractor deliverables to ensure execution aligned with our strategy, and provide, actionable feedback for continuous improvement. Quality-assure contractor work to ensure alignment with organizational strategy, providing feedback and guidance.Shape AI-Driven ExperiencesLead content strategy for AI-powered features (conversational UX, AI-generated UI, recommendations)Define prompt strategies and refine outputs for clarity, tone, and reliabilityTranslate ambiguity into clear, structured content that improves AI performancePartner with ML/AI teams to align content with model behavior and constraints.Drive Structured Content & AI ReadinessChampion structured authoring and modular content design across teamsDefine content schemas and metadata strategies to support retrieval, reuse, and consistencyEnsure content is optimized for LLMs (context limits, clarity, deterministic outputs)Establish Quality, Accessibility & GovernanceSet standards for accessible, inclusive, and high-quality content (WCAG)Define guardrails for AI-generated content and contribute to governance practicesAdvocate for content excellence and influence decision-making at the product and system level.Specialized Knowledge & Skills RequirementsDemonstrated experience providing customer-driven solutions, support or service.Solid knowledge of the technology industry, including current and emerging digital solutions and trends.Demonstrated verbal and written communication skills with ability to transfer knowledge.Demonstrated ability to work in collaborative teams.Demonstrated experience leading complex projects, including linking and coordinating across multiple stakeholders and providing technical coaching of others.Preferred SkillsDeep experience in UX writing, content strategy, and design systemsProven ability to lead strategy, not just execution, within complex product ecosystems overseeing contractors.Experience with AI-enabled products, prompts, or conversational interfacesWorking knowledge of:How LLMs interpret and generate contentStructured authoring and semantic consistencyContent optimization for search, retrieval, and metadataAI risks (hallucination, bias, misuse) and mitigation approaches.LicensesNot Applicable.Travel RequirementsUp to 10%.Physical RequirementsWork that primarily involves sitting/standing.Working ConditionsNot Applicable.Additional InformationTo ensure a strong start, all employees participate in our New Employee Orientation during their first week.  This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.  At times, sessions may be delivered virtually based on scheduling and availability. Offer to selected candidate will be made contingent on the results of applicable background checksOffer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventionsSponsorship will not be considered for this position unless specified in the postingIn this hybrid role, you will be expected to work a minimum of 10 days per month out of our Madison, WI or Boston, MA offices.We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Insurance

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Job DescriptionJob Title: Technical Writer (Knowledge Management)Location: Remote Job Description:Hanwha Vision America (HVA), is an affiliate of the Hanwha Group, a Fortune Global 500 company. HVA is an industry-leading provider of advanced network video surveillance products, including IP cameras, storage devices, and video management systems founded on world-class technologies. We offer end-to-end security solutions and have achieved global success across a wide range of industry verticals including retail, transportation, education, banking, healthcare, hospitality and airports.Hanwha Vision America (HVA) is seeking a skilled Technical Writer focusing on the security industry to join our team. The ideal candidate will possess strong communication skills, a deep understanding of security technologies such as IP cameras, NVRs, and VMS software. Must have a proven track record of creating clear, concise and technically accurate how-to guides for users of varying experience levels. Reporting to the Knowledge Manager, the Technical Writer will be crucial in ensuring our products are accompanied by comprehensive and user-friendly documentation.Responsibilities for Technical Writer:Develop clear and comprehensive how-to guides, user manuals, and technical documentation for our security products, including IP cameras, NVRs, and VMS software.Translate complex technical concepts into simple, easy-to-understand instructions for users of all experience levels.Collaborate with subject matter experts to gather information and ensure the accuracy of technical content.Ensure that documentation includes accurate technical instructions.Edit and proofread documentation to ensure accuracy, consistency, and adherence to company standards.Work closely with cross-functional teams, including product management, technical support, and sales, to gather information and ensure documentation meets the needs of end users.Respond promptly to feedback and update documentation accordingly to address user needs and improve overall usability.Stay abreast of products, best practices, and emerging technologies to ensure documentation remains relevant and up-to-date.Write and organize troubleshooting guides, FAQs, and best practices documentation to assist users with common issues and maximize product effectiveness.Incorporate diagrams, illustrations, and other visuals to enhance understanding of installation steps, product layouts, and system configurations.Regularly gather feedback from users and support teams to improve documentation quality and relevance.Skills and Work Experience:Possess 3-5 years of experience as a Technical WriterProven ability to create clear, concise, and user-friendly technical documentation with meticulous attention to detail and user focus.3 writing samples requiredExcellent written (grammar, spelling, punctuation) and verbal communication skills.Strong attention to detail and ability to adhere to deadlines.Strong organizational skills with the ability to manage multiple projects and prioritize documentation needs effectively.Demonstrated ability to work with minimal supervision while maintaining high standards of quality and attention to detail.Proficiency in Microsoft Office Suite and documentation tools.Experience in Zendesk, Service Now, or other Ticketing/Knowledge Systems.Minimum 2 years of experience within the security industry for IP cameras, NVRs and VMS software. (Preferred)Working Conditions and Physical Demands:Prolonged sitting and/or standing for long periods of timeAbility to lift 25lbs occasionallyOccasional Travel to Hanwha Office locations for trainingOccasional Travel to trade showsOccasional Travel to customer sitesPerform activities on the computer for a minimum of 8 hoursAbility for remote employees to create a lab environment in the workspaceAbility to perform physical installation of products occasionally Show more Show less Seniority level Associate Employment type Full-time Job function Information Technology Industries Security and Investigations

Primary LocationUSA-Texas-MidlandWhat you will be doingThe Technical Writer's responsibilities include, but are not limited toDeveloping written content, technical illustrations, and photos as required for projects.Obtaining technical reviews from content owners and ensuring the accuracy of revisions to provide customers with the highest quality technical materials.Collaborating with business partners to develop and manage a technical documentation plan for each project outlining deliverables, due dates and launch requirements.Arranging and managing all relationships including quality reviews as required; meeting project deliverables within established timelines to ensure an accurate delivery of technical publications to the customer.Adhering to and applying styles and formats as outlined in the technical writing style guide.Participating in continuous improvement of technical writing processes and systems (e.g. content management) to ensure quality, compliance, and reliability of technical publications.What Your Background Should Look Like (minimum Qualifications)The successful candidate will meet the following qualificationsBachelor's degree required, preferably in Communications, English, or a technical field. Extensive experience will be considered in lieu of a degree.3 years or more experience as a technical writer is required.Experience writing for an industrial/manufacturing company is required.Strong communication skills, including writing, editing, and proofreading is required.Experience writing operating procedures, technical manuals, and/or product-oriented documentation is required.Solid knowledge of Microsoft Office suite, Adobe suite products, and similar word processing and desktop publishing tools are preferred.Knowledge of fonts and typefaces is required.Ability to understand, interpret, and organize technical manuals and technical data are required.Experience in content management and/or revision control systems is preferred.Experience with print, web-based, and electronic delivery of documents is required.Basic project management skills are preferred.Database and internet-related communications and file transfer knowledge is preferred.Strong computer skills and outstanding organizational ability.Excellent verbal and written command of the language.A personality that lends itself to leadership within a group and should be able to build and maintain relationships outside the training group.ShiftDay JobTravelYes, 25 % of the TimeUnposting DateOngoingOrganizationE H S & TJobEnvironmental, Health, Safety & TrainingJob LevelIndividual Contributor Show more Show less Seniority level Associate Employment type Full-time Job function Quality Assurance Industries Oil and Gas

Job ID: 16783Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented teammates around the world. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impact—supported by a high-performing, inclusive, and collaborative environment where you can be your best, every day.Position SummaryJoin Newell Brands' Home & Kitchen team and play a key role in bringing innovative consumer products to market. As the Senior Technical Writer, you will own the development of consumer-facing documentation for a portfolio of trusted brands, partnering with Engineering, Design, Quality, Regulatory, Marketing, and Manufacturing from concept through product launch. Your work will directly influence the customer experience by delivering clear, accurate, and compliant documentation used by consumers around the world.As a member of a small, high-performing team, you'll have the opportunity to make a visible impact, take ownership of meaningful projects, and help shape the future of technical documentation. We are looking for a self-motivated professional who thrives in a fast-paced environment and embraces new AI technology.Essential ResponsibilitiesDevelop, edit, and maintain consumer-facing technical documentation for Home & Kitchen products.Manage multiple documentation projects from concept through production while meeting aggressive launch timelines.Ensure documentation meets regulatory, legal, and Newell Brands standards.Coordinate multilingual translations for global product launches.Collaborate with Engineering, Design, Marketing, Quality, Regulatory, Manufacturing, suppliers, and print vendors.Identify risks, solve problems proactively, and communicate project status effectively.Improve documentation processes, templates, standards, and workflows.Leverage AI-enabled tools, including Microsoft Copilot and ChatGPT, to improve drafting, translation workflows, documentation quality, and overall team efficiency.Serve as a technical documentation subject matter expert and help educate stakeholders.Required QualificationsBachelor's degree or equivalent experience.10+ years of technical writing experience, preferably supporting consumer products, small appliances, manufacturing, or engineering.Experience creating instructional documentation for physical products.Strong project management, organizational, and communication skills.Proven ability to work independently in a fast-paced environment while managing multiple priorities.Experience with Microsoft Copilot, ChatGPT, or similar AI tools.Core CompetenciesSelf-StarterOwnership & AccountabilityTechnical CommunicationProject ManagementCross-Functional CollaborationCritical ThinkingAdaptabilityNewell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Manufacturing

Job Description Overview BlueWater Federal is looking for an Information Knowledge Manager to support the Joint Staff J6 Coalition Interoperability Assurance and Validation Office. The mission focuses on improving interoperability between U.S. forces, Combatant Commands, Services, Agencies, and coalition mission partners through Mission Partner Environment (MPE) assessments, interoperability analysis, testing, standards evaluation, and coalition information-sharing initiatives. Responsibilities * Provide IKM services to support JS CIAV activities, to facilitate the flow, management, and utilization of JS CIAV analysis. Provide support to contract activities, to facilitate the flow, management, and utilization of analysis. Capture, structure, disseminate and store analysis to enhance productivity and ensure product quality is achieved. Update and maintain organized internal file structures/plans on multiple unclassified and classified networks. Maintain an organized external file structure on a classified network, allowing stakeholders and customers to access final products. Ensure all final products are stored in an organized fashion in this file structure, following direction of the government lead. Conduct reviews of draft products, to ensure quality, accuracy, formatting, spelling, grammar, and clarity is achieved prior to submitting to the government lead for final review and approval. Qualifications * Minimum 10 years supporting military operational activities in an Information Knowledge role. Must have an active Top Secret clearance with SCI eligibility. BlueWater Federal is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans. We offer a competitive health and wellness benefits package, including medical, dental, and vision coverage. Our competitive compensation package includes generous 401k matching, employee stock purchase program, and life insurance options, and time off with pay. Salary range: 100-130K Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Transportation, Logistics, Supply Chain and Storage

OverviewJoin our team as a Senior Technical Editor and support the Federal Highway Administration by leading the editorial team behind high-stakes technical publications. You will oversee the entire editorial process for complex reports and documentation, mentor junior editors, and ensure every deliverable meets the highest standard of accuracy and style compliance.FWI is expanding rapidly and has been recognized as a 2024 and 2025 Top Workplace by the Washington Post, offering excellent growth opportunities in a collaborative environment.Position is contingent upon contract award**Work Schedule and Location:Remote: This full-time remote position will work Monday through Friday, 8:00 a.m. to 5:00 p.m. ET (core hours fall within a 6:00 a.m.–6:00 p.m. ET window), with occasional in-person travel to Turner-Fairbank Highway Research Center, McLean, VA (or Dept of Transportation HQ in Washington, DC), for meetings and coordination as needed. Some additional travel within the continental U.S. may be required for conferences and events.Responsibilities Direct the editorial process for high-visibility technical documents, reports, and manuals Verify technical accuracy, fact-check references, and ensure copyright compliance Mentor and guide junior technical writers and editors Manage the full lifecycle of documents from outline through final web/print publication Ensure strict adherence to the GPO Style Manual and agency style guides Required Qualifications Master's degree in English, Journalism, or a technical field 10+ years of experience, including supervisory and project management experience Desired Highway/surface transportation experience Demonstrated mentorship of junior editorial staff Why Join Our Team BenefitsAt FWI, we place the highest importance on creating an exceptional employee experience. You'll have opportunities to achieve your career aspirations through internal promotions, professional development, and other recognition and rewards programs. Join our team and take advantage of the many benefits we offer, including: Health Insurance Dental Insurance Vision Insurance Long-term and Short-term Disability Insurance Life Insurance 401(k) Plan Holiday Pay Paid Time Off FWI is an Equal Opportunity Employer, including disability/vets. Pay Range Negotiable Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Writing and Editing

About SandiaSandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:Challenging work with amazing impact that contributes to security, peace, and freedom worldwideExtraordinary co-workersSome of the best tools, equipment, and research facilities in the worldCareer advancement and enrichment opportunitiesFlexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*World-changing technologies. Life-changing careers. Learn more about Sandia at: http://www.sandia.govThese benefits vary by job classification.What Your Job Will Be LikeDo you enjoy editing and writing in highly technical, mission-driven environments? Would you thrive working onsite with a team of other writers and editors? If so, we invite you to apply for the position of Technical Writer and Editor to join our dynamic team at Sandia National Labs.Role Responsibilities: In this role, you will provide essential support to management, engineers and other technical staff. You will be matrixed to provide support to programmatic areas. The ideal candidate will possess the following qualities: effective collaboration, a results-oriented mindset, a commitment to group success, analytical skills, and the ability to work well in a fast-paced environment.Translate technical information into understandable communications to employees and stakeholders in the form of memos, slides, reports and presentationsEnsure that requirements are met, and that documentation is clear, concise, and understandable to its intended audience, both present and future.Create uniform approaches, educate, and assist customers, and collaborate with coworkers.Write, edit, or rewrite technical articles, publications, manuals, presentations, and other materials to communicate technical procedures, research findings, and developments clearly and effectively to a variety of internal and external audiences.Capture program accomplishments and produce reports and presentations.Acquire or verify subject knowledge by referring to Realization Product Procedures (RPPs), engineering drawings, training materials, and program documentation.Exercise quality control over documents intended for external distribution.Interpret and coordinate documentation and communication policies and procedures.Complete documentation configuration and records management.Effectively partner with Technical Writers/Editors and Information Management team members to serve the needs of the customers.Salary Range$87,400 - $168,800Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications, and application of any approved geographic salary differential.Qualifications We RequireBachelor's degree in Technical Communication, English, Journalism, Creative Writing or a relevant field, plus a minimum of 5 years of related experience in highly technical writing and editing; or equivalent experience and achievements that demonstrate the knowledge, skills, and abilities to perform the duties of the job.Proven experience creating, writing and editing products including PowerPoints and executive memos, translating highly technical information into clear communications Strong customer service and ability to gain trust with leaders at all levels Ability to work well both independently and as a team member Ability to obtain and maintain a DOE-Q level clearance with Sigma-15 Qualifications We DesireMaster's degree in Technical Communications, English, Journalism, Creative Writing or a relevant field. Experience in leading technical staff towards organizational success. Familiarity with configuration management best practices related to information management. Experience supporting nuclear deterrence initiatives.Experience working with classified information related to weapons programs and documentation requirements.Strong oral and written communication skillsAbout Our TeamThe Knowledge Management Office at Sandia Labs supports mission-driven technical writing/editing and information management needs. This Technical Writer/Editor role is part of a larger tech editor team that provides matrixed support to a national security program at Sandia.Posting DurationThis posting will be open for application submissions for a minimum of three (3) calendar days, including the 'posting date'. Sandia reserves the right to extend the posting date at any time.Security ClearanceSandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.EeoAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.NNSA Requirements For MedPEDsIf you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs.If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date.Job ID: 698770Job Family: CORegular/Temporary Position: TFull/Part-Time Status: F Show more Show less Seniority level Not Applicable Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Computer and Network Security, Defense and Space Manufacturing, and Industrial Machinery Manufacturing

Job Title: Senior Technical Editor  Company: BLN24  About Us: We find strength in teamwork-a better you is a better us BLN24 is an award-winning Management Consulting Firm that supports the U.S. Federal Government in successfully achieving their mission and goals. Our service and solutions delivery start with understanding each client’s end-state, and then seamlessly integrating within each Agency’s organization to improve and enhance strategic and technical operations and deployments.  Position Overview: The Senior Technical Editor leads the editorial planning, review, and quality assurance of complex technical publications that support research, engineering, and technology programs. This position ensures technical information is accurate, consistent, accessible, and compliant with established editorial and publication standards while collaborating with authors, researchers, engineers, technical subject matter experts, and Government stakeholders. The Senior Technical Editor also provides editorial leadership and mentoring to ensure the delivery of high-quality print and digital publications.  Key Responsibilities: Lead the editorial review and quality assurance of technical reports, research publications, engineering documents, manuals, digital content, and communications materials.  Manage the complete editorial lifecycle from manuscript development through final publication, including substantive editing, copyediting, proofreading, fact checking, reference verification, formatting, and publication readiness.  Ensure editorial consistency, technical accuracy, and compliance with organizational style guides, the U.S. Government Publishing Office (GPO) Style Manual, and other applicable publication standards.  Edit complex technical, engineering, scientific, and policy documents to improve clarity, organization, readability, grammar, and overall quality without altering technical intent.  Verify references, citations, source documentation, copyright permissions, and publication compliance to ensure accuracy and integrity.  Collaborate with researchers, engineers, technical subject matter experts, authors, graphic designers, web content specialists, and Government stakeholders throughout the editorial and publication process.  Provide editorial guidance, mentoring, and quality oversight to technical editors, writers, and other communications staff.  Coordinate document reviews, comment resolution, version control, and publication schedules to support timely delivery of high-quality products.  Support digital publishing initiatives by preparing content for web publication and ensuring consistency across print and online communications.  Transform raw data, engineering terminology, technical analyses, and draft materials into accurate, authoritative, and accessible publications without changing the authors’ technical intent. Recommend, implement, and monitor editorial process improvements, quality control procedures, and best practices that enhance efficiency and publication quality. Work independently to manage the full document lifecycle from initial outline and manuscript development through technical review, editorial production, final approval, print publication, and online or web publishing.  Required Qualifications: Master’s degree in English, Journalism, Technical Communication, Communications, or a related technical field. Minimum of 10 years of progressively responsible technical editing experience, including supervisory responsibility, editorial project management, and coordination of multiple concurrent publication assignments. Demonstrated experience managing the complete editorial lifecycle for technical reports, manuals, research publications, digital content, and other communications products. Expert knowledge of the U.S. Government Publishing Office (GPO) Style Manual, editorial standards, grammar, punctuation, usage, and technical editing best practices. Experience performing substantive editing, copyediting, proofreading, fact checking, reference verification, and quality assurance for technical publications. Demonstrated experience ensuring document consistency, technical accuracy, editorial quality, and compliance with Government publication standards. Experience leading or supervising editorial teams and coordinating multiple concurrent publication projects. Excellent written communication, organizational, and project coordination skills with exceptional attention to detail. Experience collaborating effectively with researchers, engineers, scientists, technical subject matter experts, and Government stakeholders.  Preferred Qualifications: Experience supporting highway, surface transportation, or other transportation-related programs is highly preferred. Experience supporting federal engineering, scientific research, infrastructure, or technology organizations. Knowledge of engineering research, technology transfer, scientific publishing, and technical communications within the transportation or infrastructure sectors. Experience editing engineering reports, research journals, technical manuals, environmental documents, policy publications, or large-scale technical communications programs. Familiarity with Section 508 accessibility requirements, plain language principles, digital publishing platforms, content management systems (CMS), and web publishing best practices. Experience supporting both print and digital publication workflows within a federal contracting environment. Experience establishing editorial quality management processes, standardized review procedures, and publication quality controls. Professional certifications in technical communication, editing, or project management are desirable.  Soft Skills  Ability to lead, mentor, and guide editorial teams while maintaining the highest standards of quality, consistency, and professionalism. Exceptional writing, editing, and proofreading skills with the ability to communicate complex technical information clearly and effectively. Ability to evaluate technical content for accuracy, clarity, logical organization, and completeness while resolving editorial challenges. Meticulous focus on grammar, style, formatting, citations, references, technical accuracy, and publication quality. Strong organizational skills with the ability to manage multiple concurrent publications, coordinate review cycles, and consistently meet deadlines. Proven ability to work effectively with authors, researchers, engineers, technical subject matter experts, graphic designers, and Government stakeholders to produce high-quality publications.  What BLN24 brings to the Game: BLN24 benefits are game changing. We like our team to play hard and that means they need to be taken care of — physically, financially, and emotionally. We make sure to keep them in the game by giving them access to generous medical, dental, and vision plans. You can join one of the fastest growing companies headquartered in the Washington DC Metro Area.  We give you the opportunity to work in different sectors, so you have the chance at variety while maintaining stability. Flexibility at BLN24 allows each individual the opportunity to balance quality work and their personal lives. Depending on projects, we allow remote working opportunities so you can always be in the game no matter where you call home. BLN24 is an Equal Opportunity Employer. We believe people are our strength and understand diverse talents are key to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.    Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Internet Publishing