AI & LLM Technical Documentation Jobs

Project DescriptionJoin Hiredbuddy as an entry-level Technical Writer! Create clear documentation for software products, collaborate with engineers, and grow your skills in a remote-first environment. If you love writing and technology, this is your chance to shine.Full DescriptionAbout the RoleHiredbuddy is looking for a motivated and detail-oriented Technical Writer to join our growing documentation team. In this entry-level remote position, you will help create clear, concise, and user-friendly documentation for our software products. You will work closely with engineers, product managers, and customer support to ensure our users have the information they need to succeed.As a Technical Writer, you will be responsible for writing and maintaining user guides, API documentation, release notes, and internal knowledge base articles. You will also assist in improving our documentation processes and tools. This is an excellent opportunity for someone with strong writing skills and a passion for learning new technologies to build a career in technical communication.Key ResponsibilitiesWrite, edit, and maintain documentation for software features, APIs, and workflowsCollaborate with engineers and product managers to understand product functionality and translate complex information into accessible contentUpdate existing documentation to reflect changes and improvementsOrganize content in a logical and easy-to-navigate mannerFollow style guides and adhere to documentation standardsParticipate in documentation reviews and provide constructive feedbackAssist in creating diagrams, screenshots, and other visual aidsHelp maintain our knowledge base and internal wikiLearn and adopt new tools and technologies as neededWhat You'll LearnExposure to modern software development practices and agile workflowsHands-on experience with developer tools like Git, Markdown, and static site generatorsUnderstanding of API documentation and developer experienceBest practices for structuring technical content and improving usabilityCollaboration skills in a cross-functional team environmentAbout HiredbuddyHiredbuddy is a technology company dedicated to simplifying the hiring process for businesses and job seekers alike. Our platform leverages cutting-edge tools to connect talent with opportunities. We value clarity, transparency, and continuous improvement—and our documentation reflects those values. We are committed to fostering an inclusive environment where every team member can thrive.Join us and help shape the way our users understand and engage with our products. If you are enthusiastic about writing and technology, we would love to hear from you!RequirementsBachelor's degree in English, Communications, Technical Writing, Computer Science, or a related field (or equivalent experience)Strong writing and editing skills with impeccable grammar and attention to detailBasic understanding of software concepts and willingness to learn new technologiesFamiliarity with Markdown, HTML, or other markup languages (preferred)Ability to work independently and manage multiple tasks in a remote environmentExcellent communication and collaboration skillsA portfolio or writing samples demonstrating your ability to explain technical topics clearly (school projects, blog posts, or volunteer work are acceptable)Curiosity and a proactive attitude toward learningBenefitsWork remotely from anywhere in the USPaid time off and holidaysFlexible working hoursCollaborative and inclusive team culture Show more Show less Seniority level Entry level Employment type Contract Job function Information Technology, Business Development, and Writing/Editing Industries Artificial Intelligence and IT Services and IT Consulting

About RipplingRippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.About The RoleAs a Technical Writer for Rippling's Platform and Data offerings, you'll create, maintain, and enhance help documentation and training material for our platform and data products. We're looking for a dynamic content creator who can communicate complex concepts clearly and succinctly, and turn those concepts into clear, educational content that resonates with learners.In this role, you’ll be creating documentation for a wide range of audiences with varying degrees of technical aptitude. The ability to communicate complex technical concepts to both HR personas and technical software engineers is an important and must-have skill.What You Will DoCreate user documentation, migration guides, reference material, and tutorials for Rippling platform and Data Cloud offerings. Engage with Product, Engineering, and Customer Experience teams to identify and close knowledge gaps and improve self-service. Incorporate structured content principles for single-sourcing information across locations and audiences, both human and AI. Review, edit, and publish AI-assisted contributor content to meet style guidelines and quality standards. Contribute your product and content expertise to the development of training materials including videos, system diagrams, infographics, and hands-on exercises. Assist in the creation and maintenance of developer-focused content, including API guides and other developer tool guides. Collaborate cross-functionally and participate in team brainstorming sessions to drive content innovation and strategy. Review success metrics across content delivery methods. Evangelize the Help Center; inspire other teams to contribute to our knowledge base as content creators or subject matter experts. What You Will NeedMinimum 3-5 years of experience creating technical product documentation for a complex, data-centric platform or product suite. Must provide documentation samples. Demonstrated experience managing complex projects with various stakeholders in a fast-paced, ambiguous environment. Experience testing product functionality and documentation to ensure technical accuracy in your writing. Proficiency in writing structured content that uses variables and metadata to serve context-sensitive material to unique audiences. Excellent writing and grammatical skills; content is clear, succinct, and logical. Grit; a sustained history of hard work and perseverance. Curiosity; a bias to constantly question, dig deeper, and learn. Customer empathy; an ability to understand the technical and conceptual challenges of users trying to learn a new technology, combined with a passion to empower those individuals with the right documentation and training materials to self-serve and be successful. Collaborative; the ability to work with others, on and off our team, to achieve common goals. Nice to have:Experience using SaaS platforms and tools related to data engineering, data system architectures, data connectors, and data ingestion methods (ELT, ETL). Proficient in SQL and relational database management systems (RDBMS). Experience testing APIs and integration install flows. About The TeamThe Customer Education team is focused on building best-in-class help documentation and on-demand training materials to help our customers and their teams learn how to use every aspect of the Rippling platform and our products to be successful. Whether it's a tutorial, troubleshooting FAQ, training video, or hands-on simulation, the Customer Education team creates a variety of educational materials that drive product adoption and customer success across our products, services, and global audiences.Additional InformationRippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.comRippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.The pay range for this role is:86,400 - 144,000 USD per year(US) Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Location: New York, NY (In-office 4x per week "Grand Central")Company: Kizen, www.kizen.comSenior Technical Writer, Insurance or Financial ServicesAbout UsKizen is a leading AI platform for the future of work, redefining how people and AI seamlessly move and improve as one. Founded on the principle that technology should make work more meaningful, Kizen creates AI systems (AKA assistants) that learn, adapt, and improve over time, just like the people who use them.Today, Kizen powers millions of mission-critical experiences for leading organizations in highly regulated industries like insurance, healthcare, and financial services. Some of the ways we support these teams include: helping insurance agents manage contracting and commissions, enabling healthcare providers to deliver proactive patient care, and empowering financial institutions to classify documents and extract data automatically. We're solving operational problems and helping the world's most complex organizations give their teams the tools they need to do more, grow faster and live better.And this is just the beginning! Kizen is where enterprises get AI that works on day one and is flexible enough to shape it to their own organizations. Our AI-first platform is easy to adopt, scale, and trust making it a destination for developers to build new applications and business teams to customize AI assistants, all in one place.Join us in transforming how industries work, one person, one workflow, one AI assistant at a time!About the RoleKizen is seeking an experienced Senior Technical Writer with a strong background in InsurTech, financial, or insurance operations to create high-quality developer and user-facing documentation for our insurance product suite, including Commissions Copilot, Contracting, and AgentCRM. This is a hands-on individual contributor role focused on execution.You will work directly with Product Owners, Engineers, and Solution Architects to translate complex technical concepts into clear, usable documentation that improves the customer experience.This role is ideal for a writer who thrives in highly technical environments, understands the insurance industry, solutioning and developer workflows, and takes pride in producing precise, structured documentation.Key ResponsibilitiesApply working knowledge of insurance distribution workflows (producer contracting, commissions, hierarchy structures, carrier credentialing) to produce documentation that is accurate, contextually relevant, and useful to insurance-industry end users and developers.Collaborate with the Insurance Product Owner and Solutions team to document vertical-specific features, data models, and integration patterns unique to the insurance space.Write, edit, and maintain developer-facing documentation including:API documentationIntegration guidesPlugin documentationDeveloper tutorials & walkthroughsTechnical workflows & conceptsRelease notesRead, interpret, and validate OpenAPI specifications (.yaml / .json).Partner with engineering teams to document new software features, API endpoints, data models, and error handling.Own documentation quality, clarity, accuracy, and usability.Contribute to documentation architecture, organization, and navigation to support a strong developer experience.Operate within a Docs-as-Code environment using Git-based workflows.Interview subject matter experts and independently gather technical details.Manage documentation projects from intake through publication.Continuously improve documentation based on product changes and developer needs.RequirementsPreferred Insurance Background. You should have an understanding of the insurance industry, including familiarity with concepts such as contracting, commissions management, FMOs/IMOs, carrier relationships, or insurance distribution workflows.Technical Acumen. You need to have strong technical abilities to be able to understand the complexity of our application and solution framework. You should be able to independently create solutions yourself using common integration iPaaS products and API testing tools.Collaboration. You should have excellent collaboration skills, as the whole team works together to deliver functionality. You should strive to encourage and empower your team members as we aim to maintain a healthy work environment where we can achieve success, together. You should be eager to mentor newer members of the team as we grow.Communication. You must offer support and transparency to your team, so you need to be able to provide clear status and expectations. You must effectively communicate progress and dependencies to a variety of stakeholders, and consistently update when things go off track.Required QualificationsAt least 5 years of technical writing experience focused on software or technical platforms.Bachelor's degree in Communication, English, Journalism, or Computer ScienceProven experience documenting InsurTech or insurance-adjacent SaaS products in a regulated industryExperience writing API and developer documentation for SaaS, platform, or enterprise software products.Strong understanding of the OpenAPI Specification.Ability to read and validate .yaml and .json specification files.Proficiency with Docs-as-Code workflows.Hands-on experience with GitHub/GitLab or Gitbooks.Advanced working knowledge of Markdown.Demonstrated understanding of developer experience (DX) principles.Strong information architecture skills with the ability to structure complex documentation.Experience working within Agile product teams.Excellent SME interviewing and cross-functional collaboration skills.Strong project management abilities with a track record of delivering documentation on schedule.Portfolio required — applications without work samples will not be considered.Preferred QualificationsExperience documenting HealthTech or FinTech SaaS products in a regulated industryFamiliarity with AI-driven or ML-powered SaaS products, including comfort documenting agentic workflows, model outputs, or AI-assisted process automation.Familiarity with documentation platforms beyond GitBook.UX/UI Writing experience.Background working in high-growth SaaSWork Location RequirementThis role is based in the New York Tri-State Area and follows a hybrid schedule of four days in the office and one day remote. Candidates must reside in the New York Tri- State area. We are not hiring for this position outside of this market.We're looking for a person who:Has enough insurance or regulated-industry fluency to ask the right questions when documenting complex workflows like agent contracting or commissions hierarchies.Thrives in fast-paced environments and doesn't shy away from a challengeLoves using data to question the norm and drive smarter decisionsHas an entrepreneurial spirit and wants to help build something game-changingGenuinely enjoys helping others succeed — and has the tech chops to back it upIs excited about AI, automation, and being on the frontlines of tech innovationWhy Join Kizen?We're a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you'll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You'll have opportunities for professional development, impact, and career advancement.What We OfferCareer Growth OpportunitiesEngaging Work CultureTop-Tier CompensationEquity PackageHealthcare CoverageProfessional Development StipendsPTO Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.The base salary range for this position is $125,000-$145,000. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.If you're excited about creating impactful experiences and contributing to a fast-paced, people-focused team, we'd love to meet you!OTE - $143,000k- $166,000kCompensation Range$125,000—$166,000 USD Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Technology, Information and Internet

About Cook SystemsSince 1990, Cook Systems has partnered with organizations across the country to solve technology challenges and build strong technology teams. As a veteran-owned IT consulting company, we combine decades of industry experience with a continued focus on how technology, AI, and the way people work are evolving.Our work spans technology consulting, talent development, and AI-enabled solutions. We value people who take ownership, adapt quickly, communicate well, and care about the quality of their work. Whether you’re early in your career or bringing years of experience, you’ll have the opportunity to keep building your skills, contribute to meaningful client work, and grow with a company that continues to evolve with the industry.Summary: We are seeking an experienced Knowledge Management Architect who will develop the infrastructure and processes necessary to capture, share, and utilize organizational knowledge gained through successful system interventions. The role involves overseeing the identification of critical knowledge, its usage, availability, and aligning it with the needs of various business groups. The ideal candidate will facilitate the development of knowledge architecture and standards, partnering with operations staff to ensure the delivery of knowledge and information to appropriate groups.ResponsibilitiesDevelop and implement infrastructure and processes to capture and share organizational knowledge.Oversee the identification and utilization of critical knowledge across business groups.Model information sources, flows, and critical paths to understand how information is transformed into knowledge.Facilitate the development of supporting knowledge architecture and standards.Define an operational framework to implement delivery systems, systems management, and security frameworks.Collaborate with IT groups to ensure cohesive cross-functional decision-making.Provide leadership in making complex IT and business decisions.Coach and mentor junior technical staff, acting as a subject matter expert on high-complexity projects.Required SkillsBachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or related field, or equivalent work experience.A minimum of 7 years of IT and business/industry work experience.Expertise in process and data modeling, architectural development methodologies, and IT planning methodologies.Strong knowledge of document management, groupware, relational database systems, data warehouse, and data mining.Experience in web and systems analysis/development.Proven leadership skills with the ability to gain credibility with business leaders and stakeholders.Ability to work on high-complexity projects and make informed decisions across multiple technical areas and business segments.Benefits At Cook SystemsWe want our employees to have benefits that support their health, financial well-being, and life outside of work. Eligible Cook Systems employees have access to a comprehensive benefits package beginning the first of the month following their hire date, including:Medical coverage through Blue Cross Blue Shield, with two plan optionsDental and vision coverageLife, critical illness, and accident insurance through UnumFlexible Spending Account and Dependent Care FSA options through NaviaHealth Gap Insurance through Sun Life401(k) retirement plan through The Standard, with eligibility after six monthsBeyond benefits, Cook Systems is a place where we expect people to take ownership of their work, communicate openly, continue learning, and contribute to the teams and clients they support.We have been building technology careers and client partnerships for more than three decades, and we continue to evolve with the industry. If you’re looking for an opportunity to do meaningful work, develop your capabilities, and be part of what comes next in technology, we’d like to hear from you. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting

About Agile Defense At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.Title: Technical Writer (CBP)Clearance: Active CBP Background Investigation (CBP BI) and EOD strongly preferred. We can begin processing for candidates who do not hold one.Citizenship: U.S. Citizenship requiredLocation: Ashburn, VASalary Range: [Pending]Signing Bonus: $10,000 for candidates with an active CBP BI. Payable after 90 days; standard terms apply.Travel: Rare, as neededThe RoleU.S. Customs and Border Protection runs continuous operations across more than 300 land, air, and sea ports of entry, plus Border Patrol stations and the Air and Marine Operations Center. Documentation in an environment like that is not a filing exercise. When something fails at three in the morning at a site nobody can reach quickly, the person working the problem needs a procedure that is correct, current, and findable. A document that is out of date does more damage than no document at all, because somebody will trust it. You are the person who makes that reliable. You will work with network, cloud, security, and field deployment engineers to turn what they know into documentation people use, and carry the program's required deliverables through federal review. Two things are worth knowing before you apply. The systems will change while you are writing about them, so anything you build has to assume revision rather than completion. And the engineers who hold the knowledge are busy and under change control, which means getting what you need from them is a skill this job depends on more than it depends on prose.What Success Looks LikeObjective 1: In the first 90 days, find out which documents people actually use and which they have quietly stopped trustingYou can name the documents an engineer opens during an incident, and the ones they skip and whyYou have mapped what exists against what the program is required to produceYou have stopped maintaining at least one thing nobody readsObjective 2: By month six, cut the time engineers spend answering the same question twiceQuestions that used to route to one specific person get answered by something findableNew team members reach useful work without booking time with whoever holds the knowledgeA search for a current procedure returns the current version rather than three candidatesEngineers send people to the documentation instead of explaining it again themselvesObjective 3: Get deliverables through review without a rework cycleDocuments required by the contract arrive complete and on scheduleReviewers ask about substance rather than returning things over format and completenessHandling and marking requirements are correct before a document leaves the teamObjective 4: Leave a documentation practice that keeps up with a system that changesUpdating the document is part of making the change rather than something that happens afterward, if anyone remembersContent that has gone stale is visible as stale rather than quietly wrongTemplates and standards exist that other people follow, so quality does not depend on who happened to write itWhat You BringPreferred ExperienceYou have documented technical systems you were not an expert in, and can describe how you got up to speedYou have worked on a federal program and know in practice what handling controlled information requiresYou have built documentation standards that outlasted your own involvementYou have gotten busy engineers to contribute to documentation without having any authority over themYou hold an active CBP BI, a fitness determination at another DHS component, or an active DoD clearance. Any of these shortens your start dateYou work fluently in Markdown, Confluence, SharePoint, and a standard document toolchainA portfolio of documents people actually used tells us more than a certification doesA note on timingWe are staffing this program now. If you already hold an active CBP BI and EOD, your start date is short and a $10,000 signing bonus comes with the role, payable after 90 days under standard terms. We would like to talk this week. If you do not, we can begin processing a CBP BI for you. That takes months rather than weeks, so applying now means joining a pipeline rather than starting immediately. We would rather tell you that up front than have you find out after you apply.Employee BenefitsAgile's benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Learning and Development opportunities as well as other optional benefit elections.Our Core Values Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together.  What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are. Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success. Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Curriculum Developer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Curriculum Developer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Join Our Mission to Elevate Ambulatory Health Care At AAAHC, we are more than just a team; we are at the forefront of improving health care quality through accreditation. Our employees are the heartbeat of our mission-based culture, dedicated to applying their diverse skill sets—technical, research, clinical, analytical, and data-driven—to improve health care quality through accreditation. As we celebrate over four decades of excellence, we invite you to become part of our story. Here, your work is not just a job; it’s a journey filled with opportunities to learn, grow, and contribute to a higher purpose. Embrace the chance to be part of a community that values quality every day and strives for excellence in ambulatory health care.What do we offer?We prioritize our employees’ wellbeing by providing a comprehensive benefits package that includes:Compensation: Receive annual merit increase consideration and an annual discretionary bonusWork-Life Balance: Enjoy generous paid holidays, increasing paid time off with tenure, and potential hybrid schedule eligibilityHealth & Wellness: Take advantage of our medical, dental, and vision plans including company contributions to HSA as well as our wellness reimbursement benefitRetirement Plan: Invest in your future with our robust 401(k) plan that includes a company contribution and matchProfessional Development: Advance your career with ongoing training and educational opportunities along with a tuition reimbursement programLife & Disability Insurance: Experience peace of mind with company-paid short/long-term disability, life, & AD&D insuranceEmployee Assistance Program: Access support services for personal needsPosition DescriptionReporting to the Director, the Learning & Development Specialist supports all aspects of education programs, with responsibilities that include designing, developing, implementing, evaluating, and continuously improving AAAHC training initiatives.The individual in this role collaborates with internal and external subject matter experts (SME) to develop and deliver learning content and programming.This role is integral to advancing our organizational mission and achieving strategic themes to “Measurably drive quality improvement in patient care” and “Invest in our people and strategic relationships” by creating and delivering compelling, relevant learning experiences for AAAHC clients, Surveyors, and Headquarters employees—accelerating compliance with AAAHC Standards and quality practices while enhancing professional skills, increasing productivity, strengthening retention, and fostering innovation and adaptability.Transform provided content into engaging training materials for webinars, self-paced eLearning, and blended learning formats, ensuring alignment with audience needs and applicable Standards (update when appropriate)Collaborate with Subject Matter Experts (SMEs; e.g., governance members, Surveyors, staff, vendors) to establish and adhere to project timelines; coordinate session scheduling (including rehearsals/pre-records), meeting logistics, and materials/resources for both live and virtual education events; collaborate with Corporate Events Manager for live eventsPublish and upload learning content to AAAHC’s Learning Management System (LMS); update and maintain LMS content, learner transcripts, and report dataEdit and enhance recorded video and audio content ensuring high-quality deliverables before publicationTroubleshoot technical problems and provide timely response Create evaluations to monitor and report on the effectiveness of training for learners in achieving learning and performance goalsUpdate and maintain the centralized learning content library to manage different types of educational content and control versions, and to increase content consistency and reusabilityFacilitate educational/training sessions, as requestedMaintain proficiency in the use of the 1095 Engage Accreditation Management System (AMS) to ensure effective education development; participate in UAT for system enhancements as requestedProvide support for live and virtual events using event‑management platforms, including registration, session setup, and content deliverySupport specific program areas by developing, maintaining, and delivering associated training contentAnalyze learning data and generate dashboards and reports to evaluate program effectiveness; recommend improvements based on data insightsMinimum Qualifications And Job-specific Competencies RequiredBachelor’s degree in Instructional Design or related field, or equivalent work experienceMinimum of two-four years of directly related work experienceDetailed knowledge of and experience with concepts, practices, and procedures of Instructional Design and DevelopmentAbility to create engaging eLearning modules using Instructional Design software (e.g., Articulate 360)Demonstrated ability to synthesize and simplify complex concepts to create engaging and visually appealing learning contentAbility to foster learning using strategies that engage learners in critical inquiry, critical thinking, and problem-solving, and that develop competence in learnersExperience using video editing tools and eLearning authoring tools to create and produce online/interactive contentKnowledge and familiarity with Learning Management Systems (LMS)Knowledge and familiarity with event management platformsDemonstrated ability to prioritize and manage multiple projects while maintaining excellent quality and superior customer servicesEffective communication abilities, technical writing and editing, and presentation skillsProficient in Microsoft Office (e.g., Outlook, Word, Excel, PowerPoint)Preferred QualificationsCertification or graduate degree in Instructional Design or related fieldDemonstrated proficiency using video editing tools and eLearning authoring tools to create and produce online/interactive content (e.g., Camtasia, Articulate 360)Knowledge of emerging and progressive instructional design techniques and strategiesExperience using Absorb LMSExperience using Cvent event management platform Working Conditions & Travel Expectations Estimated travel: Ability to commute to work at least 3 days per weekPhysical RequirementsLight work: Exerting up to 20 lbs of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.Salary varies based on experience, location, and qualifications Show more Show less Seniority level Entry level Employment type Full-time Job function Education and Training Industries Hospitals and Health Care

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

This Is How You WOWOwn and execute the learning, instructional design, and operational documentation strategy for Supply Chain. Create SOPs, work instructions, user guides, job aids, assessments, and e-learning resources for warehouse operations and broader supply chain functions. Establish and maintain a centralized, searchable Supply Chain document library with strict version control, governance, and audit readiness. Directly supervise, coach, and manage the workload of the Operational Documentation & Compliance Specialist. Measure training effectiveness, document compliance, and partner with process owners to support operational change management. It would be WOW if you would bring this in:Bachelor’s degree in Instructional Design, Education, Technical Communication, Supply Chain, or a related field. 5+ years of experience in instructional design, technical documentation, learning strategy, and document control. Experience supporting warehouse operations, logistics, inventory, demand planning, or manufacturing functions. Familiarity with SharePoint, document management systems, LMS tools, SAP, or Körber WMS. Proven leadership capabilities, adult learning expertise, and knowledge of Lean/Six Sigma or controlled document environments. Our Kärcher WOW-packageMedical, Dental, and Vision plan Paid Holidays (11 per year) Flexible PTO for exempt employees; generous PTO for non-exempt employees HSA, FSA and 401K matching plans Paid sick time, as well as short and long term disability insurance Work EnvironmentConditions are that of a normal warehouse environment, which can be extremely hot or cold based on outside weather conditions. Noise levels are consistent with forklift traffic; high noise levels require proper protective equipment[cite: 1, 2]. Protective equipment, including safety glasses and earplugs, are provided. Reimbursement up to $115 is provided for steel-toed, non-slip safety shoes. Physical DemandsWhile performing the duties of this job, the employee is regularly required to sit in front of a computer for many hours a day, stand, walk, reach, and occasionally climb. Standing for 8 hours and frequent walking required. Must frequently lift and/or move up to 50 pounds. Specific vision abilities required include close, distance, color, depth perception, and focus adjustment. This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job These may be added, removed, changed or reassigned as needed to accommodate business requirements Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions We are an Equal Opportunity / Affirmative Action employer – M/F/Disabled/VeteransSo: Wanna WOW with us? Simply upload your resume online and leave your contact information. We look forward to getting to know you!Together towards a clean world. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries Industrial Machinery Manufacturing

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for USA. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.