AI & LLM Technical Documentation Jobs

Senior Content Strategist📍 Hyderabad | Full-timeA note from the foundersA lot of content today is written to fill space. Blogs get published, emails get sent, product pages get updated, but very little of it actually helps the customer understand or decide.We see content differently.At SkinBae, content is how we build trust. It’s how we explain products, educate customers, and shape how the brand is understood. This role is for someone who enjoys going deeper. Someone who likes researching, thinking, and explaining things clearly instead of just writing quickly.If you care about clarity, accuracy, and doing content properly, you’ll enjoy this role.About SkinBaeSkinBae is building a curated Korean skincare platform in India. We work closely with global brands and focus on thoughtful storytelling, strong visuals, and education-led marketing.We are growing fast, and the team we build now will shape how the brand communicates across every touchpoint.Role OverviewThis role is about owning content end to end across the brand. You will work across websites, marketplaces, CRM, performance marketing, campaigns, PR, customer communication, and offline marketing, ensuring that everything we write is clear, consistent, accurate, and aligned with the brand.This is not just writing. It involves research, strategic thinking, content planning, structuring information, maintaining the brand voice, and making sure content actually helps the business and the customer.What You Will OwnContent Strategy & Brand VoiceDevelop and execute content strategies aligned with SkinBae’s short-term and long-term marketing and business goalsDefine and maintain a consistent brand voice across website, marketplaces, CRM, campaigns, social media, PR, and other communication channelsProvide content and messaging inputs for marketing campaigns, product launches, and brand initiativesIdentify content gaps and opportunities across customer touchpointsPlan and manage content calendars, timelines, and workflows to ensure timely executionContinuously improve content processes and workflows for better quality and efficiencyWebsite & Marketplace ContentOwn content across SkinBae’s website and marketplace platformsWrite detailed product descriptions and PDP content that clearly communicate product benefits, ingredients, usage, and key differentiatorsDevelop and optimise product titles, bullet points, metadata, FAQs, and other listing contentAdapt content for marketplace-specific requirements across platforms such as Amazon, Nykaa, TIRA, and other relevant marketplacesReview and optimise existing product listings to improve clarity, discoverability, and conversionEnsure all product and marketplace content is accurate, consistent, and aligned with brand guidelinesMarketplace & Campaign Creative ContentDevelop copy for marketplace banners, sale banners, campaign creatives, and promotional communicationCreate brand-led and performance-focused messaging for marketplace campaignsEnsure banner messaging is aligned with ongoing campaigns, offers, launches, and marketing objectivesWork with designers to ensure copy and visuals work together effectivelySEO & Blog ContentResearch and write long-form educational content and blogs related to skincare, beauty, ingredients, products, and customer educationConduct SEO keyword research and incorporate relevant keywords naturally into contentOptimise titles, headings, metadata, internal linking, and other on-page content elementsReview and update existing content based on SEO performance, search trends, and changing customer needsEnsure educational content is well-researched, accurate, easy to understand, and genuinely usefulEmail & WhatsApp MarketingOwn content for email and WhatsApp campaigns across launches, promotions, sales, and brand initiativesDevelop lifecycle communication including welcome, retention, repeat purchase, product education, and brand storytellingWrite subject lines, headlines, body copy, CTAs, and other campaign messagingAdapt communication based on customer stage, campaign objective, and audienceWork closely with the marketing and CRM teams to ensure content supports customer engagement and business goalsPerformance Marketing & Ad CopyWrite high-converting copy for performance marketing campaigns across Meta, Google, and other relevant platformsDevelop hooks, headlines, primary text, CTAs, and different messaging angles for performance creativesWork with Performance Marketing and Design teams to develop and improve campaign messagingUnderstand campaign objectives and customer intent when developing performance-focused contentReview content performance and use insights to improve future copy and messagingPR & Brand CommunicationDevelop content for press releases, PR emails, media communication, and brand announcementsSupport brand storytelling and communication for launches, partnerships, events, and other initiativesEnsure all external communication reflects SkinBae’s positioning, tone, and messagingCustomer Success & Sales EnablementDevelop product decks, FAQs, scripts, product education material, and other customer-facing contentCreate content that helps customer support and sales teams communicate product information clearlyWork with relevant teams to identify recurring customer questions and improve educational contentEnsure product communication is accurate, easy to understand, and consistent across channelsContent & Design CollaborationWork closely with designers to develop content for static creatives, video creatives, website banners, marketplace banners, CRM, and campaignsProvide clear content direction and messaging for creative executionReview and provide feedback on creatives to ensure they are aligned with the brand voice, campaign objective, and communication strategyReview and approve content before it goes live where requiredRetail & Visual MerchandisingSupport content and communication for retail activations, in-store branding, events, and offline marketing initiativesDevelop messaging for retail displays, product communication, promotional material, and other offline brand touchpointsEnsure offline communication remains consistent with SkinBae’s overall brand voice and positioningContent Quality & GovernanceEdit, proofread, and review content across channels to maintain high standards of grammar, clarity, accuracy, and consistencyEnsure product claims, ingredient information, product benefits, and other factual content are properly researched and accurateConduct regular content audits and identify areas for improvementMaintain consistency in terminology, messaging, tone, and brand guidelines across all contentPerformance & OptimisationMonitor content performance across relevant channels and campaignsAnalyse engagement, conversion, SEO, CRM, and campaign performance where relevantIdentify content trends, gaps, and opportunities based on data and customer behaviourContinuously test, optimise, and improve content based on performance insightsWork with relevant teams to understand what content is performing and whyCross-Functional CollaborationWork closely with Marketing, Performance Marketing, E-commerce, Design, Social Media, Customer Support, and other teamsTranslate business and campaign objectives into clear content requirementsCoordinate with internal teams to ensure content is delivered accurately and within timelinesContribute content and strategic inputs to product launches, campaigns, and broader marketing initiativesLeadership & Process ImprovementSupport the development of content processes, guidelines, and SOPsHelp build scalable systems for content planning, creation, review, and publishingSupport and guide junior writers and creators where requiredReview content produced by junior team members and provide constructive feedbackHelp maintain SkinBae’s content quality and brand standards as the team growsStay updated with content trends, SEO developments, consumer behaviour, AI tools, and emerging content formatsContinuously identify opportunities to improve the way SkinBae communicates with customersWhat We’re Looking For3–5 years of content writing, content strategy, copywriting, or content marketing experienceStrong command of written EnglishExperience creating content across multiple formats and channelsStrong understanding of SEO and content optimisationExperience with website, PDP, marketplace, CRM, and marketing content is preferredAbility to research, think independently, and structure information clearlyStrong understanding of customer communication and brand storytellingInterest in beauty, skincare, consumer brands, or e-commerceStrong attention to detail and commitment to accuracyAbility to manage multiple projects and deadlines independentlySomeone who takes ownership and cares about the quality of the final outputBenefits5-day work weekDirect exposure to founders and core teamLearning support through courses and resourcesHigh ownership, collaborative work environmentCompetitive salaryQuarterly team outingsGrowthYou will learn how content works across the full brand, from product education and marketplace content to performance marketing, CRM, campaigns, and customer communication.As you grow, you will take on more ownership across content strategy, quality, processes, and overall brand communication.Hiring ProcessWe keep the process simple and fast. Most candidates go through it in 1–2 weeks.Initial conversationShort practical taskFinal discussion with foundersFinal NoteIf you enjoy writing with depth, care about clarity, and want to build content that actually helps people, we would love to hear from you.Office Address: 8-2-277/24, Plot No. 24, Road No. 3, Banjara Hills, Hyderabad, Telangana - 500034, India Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Cosmetics

Summary Position Summary Specialist Deputy Manager—CopywriterIf you’re a marketer, creative, communicator, storyteller, or strategist, our unique blend of talented pros needs one more ingredient: you. Deloitte’s full-service Brand, Marketing & Communications organization is seeking collaborative creatives, skilful strategists, and marketing masterminds to lead our businesses in exciting new directions. At Deloitte, we combine world-class creativity and business knowledge, insightful strategic thinking, and Deloitte’s powerful brand equity to create undeniable impact. If you find opportunity where others don’t, thrive in a supportive and diverse team environment, keep your finger on the pulse of cultural trends and the latest technology, and apply new ideas to challenge the status quo, then we want your talents in our mix. Together we’ll discover new ways to transform out-of-the-box concepts into work that feels like marketing magic.In this role, you’ll contribute to the growth and development of the organization in a variety of ways. Everyday you’ll have the opportunity to use your skills to bring big ideas to life. We celebrate inquisitive team players who can regularly anticipate, adjust, and act in a rapidly changing market and marketing landscape—and find new opportunities within it.The teamDeloitte’s Creative team within the Growth and Purpose office brings together the strength of Deloitte’s brand and the expertise of inspired marketing and creative professionals to deliver meaningful business impact. By combining strategic insight with world-class creative thinking, the team develops compelling, data-informed work that supports key business priorities. When stakeholders need next-level solutions that support their business priorities, Brand, Marketing & Communications is the partner that can transform big ideas into big impact.The work you’ll do Lead copy development for multi-asset campaigns across email, social, web, landing pages, advertising, and related marketing content. Translate business objectives, audience insights, and strategy into differentiated messaging frameworks and campaign narratives. Serve as a strategic partner to senior marketers and stakeholders by clarifying objectives, sharpening briefs, and recommending messaging approaches. Present concepts and copy with confidence, manage reviews, and guide stakeholders through revisions. Ensure consistency of voice, quality, and brand alignment across campaign components. Use approved AI tools to accelerate concept exploration, audience adaptation, message testing, content reuse, and optimization, while maintaining accountability for judgment, compliance, tone, and final output quality. Coach and mentor copywriters through structured feedback, editorial guidance, and quality oversight. Identify opportunities to improve workflows, templates, and team efficiency through stronger processes and practical AI adoption. Manage multiple high-visibility assignments independently and escalate risks early when priorities conflict. Contribute to raising creative standards across the team. Work timing: 2:00 PM–11:00 PM (IST)Location: Hyderabad/BengaluruQualifications Bachelor’s degree in Communications, Journalism, Advertising, Marketing, English, or a related field; postgraduate qualification preferred. 9–12 years of relevant experience in agency, in-house creative, marketing, or copywriting roles. Strong portfolio demonstrating high-impact campaign work across multiple channels. Strong conceptual and strategic thinking, with the ability to balance creativity and business objectives. Excellent interpersonal skills and the ability to work directly with senior leaders and highly analytical stakeholders. Strong editing, proofreading, and project management capability. Experience in B2B, B2C or other complex-category marketing environments preferred. Demonstrated ability to use AI tools responsibly and effectively to improve quality, speed, and consistency. Our purposeDeloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.Our people and cultureOur inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.Professional developmentAt Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .Benefits To Help You ThriveAt Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.Recruiting tipsFrom developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.Requisition code: 365309 Show more Show less Seniority level Not Applicable Employment type Full-time Job function Business Development and Sales Industries Business Consulting and Services

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.Our portfolio includes Zafin AIOS, an agent orchestration platform for governed AI work; the Zafin Banking Platform, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex enterprise environments.Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale.Video Content DesignerReports to: Senior Brand Creative SpecialistEST Time ZoneRole OverviewZafin is looking for a Video Content Designer to create fast-turn video, motion graphics and visual assets for product marketing, customer marketing, campaigns, social media, events and sales enablement. This role will focus on repurposing existing content into short-form assets, building campaign and social videos, and creating reusable templates that help the marketing team move faster while staying on brand.The ideal candidate combines video editing, motion graphics and graphic design skills. They should be able to turn a webinar into LinkedIn clips, create motion graphics for a campaign, design social-first video assets and build templates that make recurring requests easier to produce.Key ResponsibilitiesTurn long-form interviews, webinars, event recordings and existing footage into short-form clips for LinkedIn, web, email, campaigns and sales use.Design and edit social-first and campaign video content, including teasers, product graphics, quote clips, event clips and sales enablement videos.Create motion graphics and supporting visuals, including animated text, lower thirds, captions, transitions, icon treatments, title cards and end cards.Build and maintain reusable templates for recurring video formats, including intros, outros, captions, lower thirds, quote cards, product clips and social formats.Work with Product Marketing, Customer Marketing, Demand Generation, Communications and Brand to translate briefs and messaging into visual video assets.Prepare final files in the correct formats and specs for LinkedIn, YouTube, website, HubSpot, presentations, events and internal channels.Maintain organized project files, templates, working assets and exports.Support the Video Producer by repurposing longer-form video content into additional short-form assets.Flag opportunities to extend the value of existing footage, campaigns, events and product content through video.Help improve the speed, consistency and quality of Zafin's video and motion asset production.What We're Looking For6–8 years of experience in video editing, motion graphics, graphic design, content design, digital marketing or a related creative role.Strong portfolio showing both video editing and graphic design work, including short-form video, social assets, motion graphics or campaign content.Experience working in a fast-turnaround, high-volume content environment such as social, campaigns, agency, B2B marketing or digital content.Proficiency with tools such as Adobe Premiere Pro, After Effects, Illustrator, Photoshop, Figma, Canva, Descript or similar platforms.Strong sense of layout, typography, colour, pacing, hierarchy, captions and visual consistency.Ability to work from a brief and turn around strong visual options quickly.Strong attention to detail on formatting, brand consistency, file specs and versioning across channels.Comfortable taking feedback and managing revisions across multiple concurrent requests.Ability to simplify complex messages through clear visuals, motion graphics and concise editing.Experience in B2B, fintech, SaaS, banking, AI or enterprise technology is an asset.Success in This Role Looks LikeZafin has a steady flow of on-brand short-form video assets for social, campaigns, web, sales and events.Longer-form content is consistently repurposed into useful clips and campaign assets.The team has a practical template library that speeds up recurring video requests.Turnaround time from brief or raw footage to usable video asset improves.Social, campaign and sales videos look polished and consistent without requiring heavy rework.What's in it for youJoining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careersZafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin's privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.We are currently seeking a candidate to fill an exciting role within Optum Global Advantage Learning Transformation team. The Instructional Designer will build scalable learning experiences that develop teams across Optum Global Advantage. The ideal candidate will be creative and tech savvy with experience working across multiple instructional delivery modalities with advanced level digital design skills. The Instructional Designer will create and continuously improve learning experiences using an array of approaches that engage learners and drive high-impact learning.The role will provide learning support to internal customers through the design and development of both instructor-led and self-paced learning solutions for both new and existing employees. The role will produce high quality, skill-based learning content across a variety of different modalities - including facilitator guides, interactive self-paced modules, scenario-based role play activities and assessments, to name a few. The role will work across the full spectrum of learning support - new content development, management of existing content, as well as scheduled and ad-hoc communications - with the goal of increasing the performance of our internal customers. Additionally, the role will consult and collaborate with subject matter experts (SMEs) as well as peers across the organization.Primary ResponsibilitiesSeamlessly align to the strategic objectives of stakeholders and internal customersEngage/collaborate with appropriate stakeholders and SMEs needed to identify business needs, performance goals and gaps and conduct content analysisPropose or suggest design solutions based on the identified business needsApply principles of adult learning and training best practices to create effective and innovative training design solutionsDevelop appropriate learning activities based on training designs and learning objectivesWrite scripts/talking points for learning activities (e.g., trainer, audio, video, case studies)Write supporting materials for learning activities (e.g., agendas, schedules, quick reference guides, handouts, job aids, trainer/learner guides, audio/visual aids)Leverage/modify existing training solutions to meet current needs (e.g., updates, revisions, re-purposing for new audiences)Utilize various platforms/tools (ex: Articulate 360) to develop skills-based learning contentDesign and develop effective instructor-led and self-paced learning contentCollaborate with peers across Optum to evaluate and improve learning contentPartner with peers to develop full scale learning solutions for both new and existing employeesEffectively take direction and apply feedback from senior team members while juggling multiple prioritiesAccurately track task progress within project workplans in a timely mannerCommunicate effectively with customers, peers and Optum leadershipEngage/collaborate with appropriate stakeholders and SMEs to determine appropriate training content (e.g., products, processes, tools, skills needed)Conduct Train-the-Trainer sessions to prepare trainers for delivery of training solutions and ensure/validate trainer readinessObtain stakeholder and SME approval/sign-off of training pilot outcomes and next stepsComply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do soRequired QualificationsTechnical skills4+ years of experience using Microsoft Office suite of applications/tools3+ years of experience designing/developing learning content in a corporate environment creating instructor-led and self-paced learning content (required)3+ years of experience using Articulate 360 suite (storyline is required) of applications/toolsProcess-specific skillsDemonstrated ability to manage learning content on a Learning Management System (LMS)Demonstrated ability to utilize high quality visual design principles within creation of learning contentDemonstrated ability to communicate effectively, think critically and solve problemsSoft skillsDemonstrated ability to efficiently manage time and balance multiple deliverables/prioritiesDemonstrated ability to speak and write proficiently in the English languageDemonstrated ability to effectively balance creative design techniques with a high attention to detailProven highly motivated individualProven creative bent of mind with out-of-the box thinkingWilling to work on a hybrid set-up (6-10x on-site per month)Willing to be assigned to a night shift supporting a US project (3:30 p.m. - 12:00 a.m. India time)At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Education and Training Industries IT Services and IT Consulting

Summary Description The Content Designer (Math) applies subject matter knowledge and instructional design principles to develop and revise digital instructional materials and supporting materials. The materials created range from writing manuscripts to creating videos.Essential Job Functions• Understand and apply educational research, pedagogy, subject matter expertise, and instructional design principles to create instructional videos.• Review product features against guidelines for consistency in curriculum design.• Make sure activity design has adequate white space and hierarchy to clearly display content.• Collaborate with Content Producer Lead to plan and execute on project workflow and schedules. • Work with Content Producer Lead to create consistency in design of the product.• Produce high quality work to schedule.• Support the discovery and integration of AI tools and technologies to enhance our creative processes, drive efficiency and optimize workflows• Ability to multi-task and meet the needs of new projects that arise.• Other duties as required.Qualifications• Bachelor’s degree in Education, Instructional Design, Communication, or Design and 2 years of Curriculum Development, educational publishing, or instructional design experience; or an acceptable combination of education and experience.Technical Skills• Classroom teaching experience either online or in-person and knowledge of online learning activities and the education market preferred.• Excellent presentation skills, and desire to learn new tools for producing content.• Skilled in PowerPoint and specifically animations and templates.• Ability to support learning through content design.Competencies• Strong attention to detail and demonstrated understanding of clean design - hierarchy and layout.• Ability to meet tight deadlines and create quality products.• Proven ability to collaborate with colleagues to create a high-quality results-driven, team oriented environment.• Highly motivated with excellent interpersonal, verbal and written communication, presentation, and problem-solving skills.Interested applicants, please share your updated resume on neelam.fernandes@learningmate.com.Thanks & Regards,Neelam FernandesHR Team - Mumbai Show more Show less Seniority level Associate Employment type Full-time Job function Education, Writing/Editing, and Design Industries E-Learning Providers, Higher Education, and Writing and Editing

Our team is looking for a Senior Content Strategist who can own the content strategy shaping the CLS user experience, delivering clarity, accessibility, and trust throughout a complex technical product.ResponsibilitiesEstablish and lead the content strategy and information architecture for the CLS platform, including the new Google Skills experienceCreate scalable content frameworks and set up the product's official Voice & Tone GuideSpearhead impactful Accessibility initiatives, making sure product content complies with WCAG standards and works with screen readers and other assistive technologiesTake ownership of all UX copy across the CLS platform, removing friction and enabling faster velocity for design and engineering teamsFunction as the go-to content expert to reduce reputational risk in AI features by aligning user-facing content with Google's AI PrinciplesSupport alignment on how UX quality is defined and measured, including user comprehensionDesign and lead content experiments, such as A/B tests, to show measurable ROI from content decisionsGuide planning and prioritization alongside cross-functional stakeholders and UX peers to surface high-impact opportunities and improve operational efficiencyRequirements5-9 years of industry experience overallA Bachelor's degree or equivalent practical experience6-8 years working in UX writing, content design, or technical writing within an applied product setting, including 3+ years leading content strategy workBackground in UX-driven product writing and developing content for cross-functional projectsA track record of partnering with and influencing stakeholders across Product Management, Data, Engineering, and Marketing to align internal and external messagingProven ability to create and scale content for complex technical productsA resume that includes a portfolio, website, or link demonstrating your workNice to haveExperience in EdTech, Cloud (B2B/B2C), or Enterprise learning environmentsDeep expertise leading content design for complex products involving Trust, Consent, and TransparencyHands-on experience leading Accessibility (a11y) and Localization (l10n) initiatives with measurable impactComfort working with AI features and platforms, particularly around building user trust and mental models Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Business Development, Information Technology, and Engineering Industries Software Development and IT Services and IT Consulting

Direct message the job poster from ClinicianCore Neeraj Jain Neeraj Jain Co-Founder & CEO at ClinicainCore | Building the Future of Connected Care | Healthcare SaaS Executive | Investing in Innovation Company Description: ClinicianCore is a HIPAA-compliant unified communication and collaboration platform that streamlines how clinicians collaborate across voice, video, messaging, consults, and documentation. By replacing fragmented tools with a single intelligent communication layer, the platform reduces workflow chaos, information loss, and revenue leakage for healthcare organizations. Our unique physician-centric design, enterprise-grade security, and embedded AI reduce administrative burden and accelerate decision-making.Role DescriptionThe Growth Marketing & Web Experience Specialist delivers hands-on execution across the entire digital buyer journey, directly aligning technical discovery with visual conversion. This role pairs direct design and development work with advanced search visibility and brand asset creation to build high-converting web experiences.Marketing Web & Interface Design: Brings hands-on experience designing, building, and refining responsive web pages and high-converting landing pages, actively optimizing user flows, site performance, and conversion funnels.SEO, GEO, GIO & Technical Web Strategy: Applies hands-on experience executing technical audits, structured schema markup, and semantic optimization to maximize discoverability across traditional search algorithms and generative AI answer engines.Content Marketing & Visual Brand Assets: Utilizes hands-on experience producing compelling visual assets, digital collateral, and multi-channel content that translate complex solutions into cohesive brand narratives.Responsibilities DetailsThis is an individual contributor position focused entirely on direct, tactical execution rather than team management or high-level strategic oversight. We are looking for an execution-focused specialist who actively rolls up their sleeves to build web interfaces, implement technical code and schema, and directly produce visual brand collateral. The role requires daily, hands-on production across web design, technical search optimization, and asset creation to drive measurable inbound growth.Core Hands-On Responsibilities1. Marketing Web & Interface DesignDesign high-converting, responsive landing pages, interactive product tours, and marketing funnels for ClinicianCore.com.Build intuitive web layouts, interactions, and user flows that guide practice leaders to book a demo.Create and maintain a marketing design system in Figma to keep all web pages, campaign hubs, and resources visually consistent.Provide clean design specs and work with developers to ensure fast, pixel-perfect launches.2. SEO, GEO, GIO & Technical Web StrategyStructure page layouts, content hierarchies, and internal linking paths to maximize on-page search engine visibility and user engagement.Execute Generative Engine Optimization (GEO) and Generative Intent/Information Optimization (GIO) strategies, ensuring web content is structured, authoritative, and semantically tagged to earn direct citations in AI models and answer engines like Gemini, Claude, and ChatGPT.Implement advanced schema markup (JSON-LD), entity-based semantic networks, and knowledge graph signals to ensure large language models easily parse and index site content.Design web experiences optimized for speed and technical performance, keeping Core Web Vitals (INP, LCP, CLS), mobile responsiveness, and layout stability front and center.Create structured content templates (case studies, research summaries, comparative guides) tailored for modern generative search intent, prompt synthesis, and retrieval-augmented generation (RAG) sources.3. Content Marketing & Visual Brand AssetsPartner with leadership, healthcare influencers, and content strategists to translate clinical communication topics into digestible, visually engaging marketing collateral.Design editorial layouts, downloadable guides, white papers, and custom infographics that establish market authority.Produce conversion-oriented visual creative for digital distribution, email campaigns, and organic social channels to amplify thought leadership.Qualifications & ExperienceDesign & Marketing Web Experience3+ years of experience in growth design, marketing web site, or digital conversion design, preferably in B2B SaaS, healthcare technology, or professional services.Figma Mastery: Advanced skills in Figma, including components, auto-layout, interactive prototyping, and maintaining scalable marketing design systems.Conversion-Rate Optimization (CRO): Proven track record of designing high-converting landing pages, interactive product tours, and lead generation funnels that drive demo requests.SEO, GEO, GIO & Technical FoundationsModern Search Expertise: Deep understanding of on-page SEO, as well as emerging search paradigms: Generative Engine Optimization (GEO), GIO, and Answer Engine Optimization (AEO).Semantic & AI Architecture: Practical knowledge of entity-based optimization, schema markup (JSON-LD), and information structuring that secures citations in LLMs and AI search engines (Perplexity, Google AI Overviews, ChatGPT).Technical Performance: Solid grasp of Core Web Vitals (INP, LCP, CLS), responsive web standards, and page-speed best practices.Web Build & CMS Literacy: Familiarity with modern CMS platforms (Webflow, WordPress, or similar) and comfort writing clean design specs for smooth developer handoff.Content & Visual CommunicationEditorial & Information Design: Ability to transform complex, text-heavy healthcare topics, clinical data, and research into scannable, visually compelling layouts, infographics, and white papers.Brand & Visual Discipline: Flawless eye for typography, spatial balance, and modern corporate aesthetics tailored to medical practice leaders and clinical decision-makers.Preferred / Nice-to-HaveExperience with analytics and testing tools (Google Analytics 4, Google Search Console, Hotjar, Microsoft Clarity, or A/B testing platforms).Familiarity with the healthcare ecosystem, clinical terminology, or B2B healthcare Show more Show less Seniority level Mid-Senior level Employment type Contract Job function Design, Art/Creative, and Information Technology Industries Hospitals and Health Care

About KinaxisElevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it’s really our people who give us passion to always seek ways to do things better. As such, we’re serious about your career growth and professional development, because People matter at Kinaxis.  In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in India and around the world as we continue to innovate and revolutionize how we support our customers.Our journey in India began in 2020 and we have been growing steadily since then! Building a high-trust and high-performance culture is important to us and we are proud to be Great Place to Work® Certified TM . Our state-of-the-art office, located in the World Trade Centre in Chennai, offers our growing team space for expansion and collaboration.LocationChennai No of Positions : 6 About The TeamThe Kinaxis training and enablement team creates engaging, high-impact learning experiences that help customers realize maximum value from Kinaxis solutions. We also equip partners and internal teams with the knowledge and skills needed to drive customer success and product adoption.As a Curriculum Developer on this team, you will design and develop training and enablement content that simplify complex supply chain concepts and help learners build expertise on Kinaxis solutions. Working closely with subject matter experts and cross-functional teams, across different regions, including North America, you will create innovative, high-quality learning content, hands-on labs, assessments, and certification materials that support our global learning strategyWhat you will do Analyze learner roles, training needs, and workflows to define learning objectives and appropriate training solutions. Design and develop engaging learning experiences and supporting assets, including e-learning, instructor-led training (ILT), virtual ILT (vILT), performance support tools, hands-on labs, assessments, and certification questions – that align with learning objectives and real-world product workflows. Collaborate with product experts, instructors, and other stakeholders across business units to gather information, validate technical content, and incorporate feedback. Apply instructional design best practices, adult learning principles, Bloom's Taxonomy, and Web Content Accessibility Guidelines (WCAG) 2.2 AA to design and develop training. Manage and own curriculum development projects, including schedules, quality, standards, deliverables, dependencies, stakeholder reviews, and progress reporting. Own the end-to-end lifecycle of learning content, from publishing and maintenance through continuous improvement, ensuring content remains consistent, current, and aligned with learner feedback, business priorities, and product updates. Utilize emerging learning tools and technologies, AI-enabled content development practices, and industry trends to continuously enhance development process and learning experiences. Collaborate with other curriculum developers by sharing best practices and providing constructive feedback and informal guidance when appropriate. Qualifications Bachelor’s degree / diploma or comparable experience in Computer Science, Engineering, or a related discipline What we are looking for 4+ years of experience in developing curriculum, technical training, learning content, or courseware Experience in designing learning solutions – e-learning, instructor-led, hands-on labs, technical simulations, assessments – for enterprise software or technology products Strong knowledge of instructional design and adult learning principles, with experience in designing and developing objective- and outcome-driven curriculum and assessments, and technical writing Strong written and verbal communication skills with the ability to explain complex technical concepts to diverse audiences Project management skills (planning, tracking, and coordinating deliverables) and proven ability to manage multiple projects while collaborating effectively across global teams and meeting quality and timeline expectations Strong stakeholder management and problem-solving skills with a continuous improvement mindset Strong interest and ability to adopt AI tools in day-to-day work; experience with prompt engineering and AI-assisted content development is a strong plus Preferred Qualifications Experience developing e-learning using modern authoring tools such as, Rise 360, Camtasia, Docebo or similar platforms Familiarity with Learning Management Systems (LMS) and digital learning platforms Knowledge of supply chain management, enterprise software, ERP, or SaaS products is an advantage Experience with Kinaxis Maestro is a strong plus #Associate #Intermediate Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Ford, Unilever, Yamaha, P&G, Lockheed-Martin, and more. Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.People matter at Kinaxis and these are some of the perks and benefits we created for our team: Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month) Flexible work options Physical and mental well-being programs Regularly scheduled virtual fitness classes Mentorship programs and training and career development Recognition programs and referral rewards Hackathons For more information, visit the Kinaxis web site at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com .Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. Please note that this contact information is strictly for accessibility requests and cannot be used to inquire about application statuses.Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description, to identify candidates whose education, experience and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Training Industries Software Development

As a Documentation Specialist, you will be responsible for creating, organizing, managing, and maintaining documentation related to tender, EOIs, collaterals, notes, etc. You must ensure that documents are accurate, up-to-date, and compliant with internal standards and external regulations, facilitating effective communication and decision-making.No of Vacancies: 3Experience 2+ years’ experienceLocation TrivandrumResponsibilities:Document Creation and Management:• Create, review, edit, and format documents, including collaterals, Notes, Proposals, etc., ensuring accuracy, clarity, and compliance with established guidelines and standards.Document Control and Versioning:• Establish and maintain document control processes, including version control, document tracking, distribution, and archival, to ensure that documents are current, accessible, and properly managed throughout their lifecycle.Collaboration and Communication:• Collaborate with cross-functional teams, including subject matter experts (SMEs), project managers, quality assurance professionals, and regulatory affairs specialists, to gather information, review documents, and facilitate document approvals and revisions.Document Retrieval:• Establish document retrieval systems and procedures to facilitate easy access, retrieval, and distribution of documents, ensuring that authorized personnel can locate and retrieve documents quickly and efficiently as needed.Regulatory Compliance:• Ensure that documentation practices comply with regulatory requirements, industry standards, and best practices, such as ISO standards, and other relevant regulations, by staying informed about regulatory changes and updates.Quality Assurance:• Conduct quality reviews and audits of documents to identify errors, inconsistencies, and non-compliance issues, and recommend corrective actions and improvements to enhance document quality and integrity.Continuous Improvement:• Identify opportunities for process improvements, automation, and efficiency gains in documentation processes, systems, and workflows, and implement solutions to enhance productivity, accuracy, and compliance.Skills & Qualification Required:• Bachelor’s degree in any field• 2-3 years of experience • Proficiency in MS Office and Adobe Acrobat• Excellent writing and organizational skills• Excellent Communication skills• Proficiency in English language• Attention to detail Show more Show less Seniority level Entry level Employment type Full-time Job function Administrative Industries IT Services and IT Consulting

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for India. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Direct message the job poster from Drone Script Akshata ⠀ Akshata ⠀ Founder and CEO of Drone Script & Founder of Space Script | Marketing for the Drone & Space Industry Let’s keep it simple. Drone Script does highly technical and specialised marketing for the drone and aerospace industry. We need writers who can can understand the tech. We ONLY hire engineers who can speak and write FLAWLESS English. Please apply to this job after doing some research about us. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Research Services

Direct message the job poster from Cyient Rakesh G Rakesh G Lead Talent Acquisition Specialist | Strategic Hiring | Talent Building | Business & Stakeholder Partnership Develop Operators Manual (OM), Workshop Manual (WSM), Assembly Instruction (AI) and related Annotated Topic List (ATL).Access Engineering Systems and gather material for content creation.Update ATLs if information is insufficient.Update the manuals based on ECNsReview the drafts created and publish themUpdate ATL for latest known translation requirements.Global Process support for other Tech Information teams.Educational Qualification:BE/BTech in Mechanical/Automobile Engg4 to 6 years of experience in Technical Writing, preferably in Automotive Domain.Certification in Technical Writing would be an added advantage.Required Skills:Familiarity with agricultural equipment's/automobile parts/components is helpful.Experience working with electrical schematics will be an added advantage.Should be able to understand Mechanical Drawings, 3D Models and Orthographic Projections.Excellent organization, communication, and interpersonal skillsAbility to create/modify illustrations using Adobe Illustrator.Should be well-versed with Windchill, Arbortext Editor, Creo Illustrate, Adobe Illustrator, Photoshop, Adobe InDesignShould have sound knowledge in automotive parts and their applications.Should be a quick learner and should be able to work independently with a minimum supervision.Should have good customer handling skillsRoles & ResponsibilitiesTechnical Writer with 4-6 yrs of experience in the creation of Technical Manuals, STE, DDLC, DITA and Workshop Manuals, Operators Manuals, Service Bulletins, Assembly Instructions, Knowledge Objects, Schematics, and more for automotive/agriculture equipment. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Writing/Editing Industries Automation Machinery Manufacturing and Aviation and Aerospace Component Manufacturing

Responsibilities Create and maintain technical documentation, including user guides, instructional manuals, release notes, and FAQs. Translate complex infrastructure and platform concepts into clear, user-friendly content. Support customer-facing documentation such as user guides and knowledge base articles. Maintain and enhance documentation repositories, including Confluence and Git-based platforms. Ensure consistent standards, templates, and formatting across all documentation. Keep documentation up to date with evolving systems, ensuring accuracy and usability. Work independently to research, develop, and complete assigned documentation projects. Qualifications Minimum 3+ years of relevant experience Strong ability to understand, interpret, and clearly explain technical systems. Experience working with product release cycles and collaborating with Product and Engineering teams. Excellent written communication skills with strong attention to detail. Familiarity with documentation authoring tools such as RoboHelp, Help & Doc, or similar. Working knowledge of GitHub workflows, Confluence, Jira, or equivalent tools. Comfortable working in a fast-paced, dynamic environment. Proficiency in Markdown and HTML. Preferred / Good To Have Exposure to manufacturing platforms, cable industry, or infrastructure-related domains. Experience working with Oxygen XML Editor or similar tools. Education Bachelor’s degree in Technical Communication, Computer Science, or equivalent professional experience. About UsA global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Professional Services, Manufacturing, and Technology, Information and Media

JavaScript isn't enabled in your browser, so this file can't be opened. Enable and reload.WriteChoice Technical Writer ApplicationHello, and thank you for your interest in joining WriteChoice.Our mission is to help tech companies turn their documentation into a growth engine. We design and build strategic documentation, including API references, developer portals, and SaaS knowledge bases.We are searching for skilled technical writers who are not just writers, but problem-solvers. The ideal candidate is passionate about technology, masterful at clear communication, and dedicated to creating content that empowers developers and end-users alike.This application is our way of getting to know you and your work. Please take the time to answer thoughtfully. We look forward to learning more about you.Sign in to Google to save your progress. Learn more Indicates required questionName: *Your answerEmail Address:Your answerLinkedIn Profile Link:Your answerYour Country:Your answerWhat's your Technical Writing experience level? *Less than 1 year1-2 years2-5 years5+ yearsWhat types of technical content have you created? *In-depth Tutorials / How-To GuidesAPI Reference DocumentationConceptual Guides / WhitepapersRelease NotesSDK DocumentationInternal DocumentationTechnical Blog Posts / ArticlesOther:RequiredWhat documentation tools are you proficient with? *Git / GitHub / GitLabMarkdownStatic Site Generators (e.g., Hugo, Jekyll, Docusaurus)Diagramming Tools (e.g., Lucidchart, Miro, Mermaid)API Testing Tools (e.g., Postman, Insomnia)Design Tools (e.g., Figma)RequiredWhat are your areas of technical expertise? *Frontend Web DevelopmentCloud and Cloud NativeDevOps and Infrastructure EngineeringBackend Web DevelopmentAPIsMobile DevelopmentAI and Machine LearningBlockchain/Crypto DevelopmentCybersecurity and Penetration TestingQuality Assurance and Software TestingSDKsFinancial Services and FintechRequiredWhat technologies and programming languages you have documented? *JavaScriptTypeScriptRustGoLangPythonFlutterKotlinJavaRubyPHPReact.js/Next.jsVue.js/Nuxt.jsAWSGCPAzureRequiredHow would you rate your English proficiency? *BasicIntermediateAdvancedFluent/NativeHave you created or tested API documentation? If so, can you briefly describe your process for testing and documenting it? *Your answerAre you familiar with documentation frameworks such as the Diátaxis model? If so, can you describe how you have used these frameworks? *Your answerIf possible, share a link to a technical documentation sample you have created.Your answerIf you have experience writing content optimized for search engines, please share your best example.Your answerPlease provide your desired monthly compensation in your local currency. Provide the value and the currency, e.g, USD 1,111. This is for screening purposes and is not a final offer. *Your answerHow did you hear about this opportunity?LinkedInCompany Website / Careers PageEmployee ReferralAuraJob Board (e.g., Indeed, Glassdoor)Social Media (e.g., Twitter/X)WhatsAppOther:If you selected Employee Referral, please provide the name of the employee who referred you.Your answerSubmitClear formNever submit passwords through Google Forms.This form was created inside of WriteChoice.Does this form look suspicious? ReportFormsHelp and feedbackHelp Forms improveReport Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Software Development

Technical Writer - Medical Domain:The ideal candidate should be proficient with Oxygen XML and Adobe FrameMaker, skilled in technical illustrations using Adobe Photoshop, Adobe Illustrator, and Snagit, and experienced with CMS platforms such as SDL (mandatory) and Astoria (good to have).This role involves continuous interaction with DevOps, UI/UX, V&V, PSR (Cybersecurity), and Program SMEs (LSI, LSD, and LPI) to gather inputs, clarify technical details, and collaborate effectively to ensure timely and accurate completion of all manuals.Maintenance of manuals and labeling:Ensuring all the product manuals and labeling are up to date. Also work with external agencies for translation work.Must have skill sets:Familiarity with conventions in form, structure, and notation of technical writingExceptional written, organizational, inter-personal, project management, and communication skillsProficiency in Framemaker, XML authoring tools, content management systems, Excel, Word, Outlook, Photoshop, Illustration, InDesign, and PowerPointWriting experience in the medical device industry or any relevant industryExperience in writing user and service manuals / documents, and using content management systems and xml authoring toolsUnderstanding of the software development cycleFunctional knowledge in a wide range of technologies such as HTML and VB Script. Show more Show less Seniority level Associate Employment type Full-time Job function Writing/Editing Industries Medical Equipment Manufacturing, IT Services and IT Consulting, and Medical Practices

Job DescriptionPlease note this is a 12 month contract and you will be paid a day rate. Join the team empowering the world to designHey, g'day, mabuhay, kia ora, こんにちは, 你好, hallo, नमस्ते, 안녕하세요, hola, salut!At Canva, our mission is to empower the world to design—and we’re growing fast across the globe. With over 250 million monthly active users in over 190 countries, we’re on a mission to make Canva the most loved brand in the world. To support this ambition, we’re building a world-class marketing team that’s deeply local, highly creative, and relentlessly performance-focused.About The RoleContent moves Canva, and ensuring our content is a driver of growth is crucial. Just as we invest in strong business, marketing, sales, and product leaders in our priority markets, we need an equally strong voice in content.As the Sub-Saharan Africa Content Strategy Lead, you’ll partner closely with the Sub-Saharan Africa Country Manager to ensure Canva has the right strategic content from your country (or countries), owning content as a growth engine and adapting strategies to support MAU, retention, and revenue impact.You’ll work closely with the Sub-Saharan Design Lead to deliver content that drives business outcomes. You’ll also champion local relevance and trends that make international users feel Canva is for them, and work closely with country teams (SEO, Localisation, Creators, Product, Marketing) and regional stakeholders to ensure local content delivers high value and measurable impact.You’ll be coached and supported by a EMEA Content Strategy Lead, who will drive content strategy across the region.What You’ll DoAs a Content Strategy Lead, you bring expertise in strategy, content, business management, and cross-functional stakeholder management. In particular, you will:Content Strategy & Execution – Prioritise and execute country content strategy and growth levers, owning content health and production for your country to drive relevance, scale, and business impact.Content Quality & Relevance – Ensure that your country’s content meets Canva’s standards, resonates culturally, and supports strategic growth metrics.Feedback & Insights – Gather input from sales, partners, and local peers to refine content strategies and enhance Canva’s country impact.Discovery & Performance – Own your country’s content performance across discovery, editorial ensuring the right local content is surfaced through search, recommendations, and editorial, and optimised for engagement, activation, and retention.Editorial & Trends Leadership – Execute your country’s editorial strategy across surfaces (e.g. Showcases), identifying and activating cultural moments in partnership with Marketing, Social and PR.Cross-Functional Collaboration – Act as a strategic partner to Country Manager and country peers to align priorities, unblock execution, and drive content-led growth.Creator & Partner Engagement – In collaboration with your country community and partnerships managers, build relationships with local creators and partnerships to activate a thriving content ecosystem.What We're Looking ForWe’re seeking a strategic thinker who thrives in fast-paced environments and can drive content impact within their market. They’ll take a pragmatic approach to content creation – working across multiple production streams (AIGC, creators, localisation, bespoke, and partnerships) to solve local content needs, improve efficiency, and scale what works.This role requires someone who can combine strong strategic thinking with a deep understanding of their local market — translating regional direction into actionable country-level plans, and working closely with Africa Design Leads to bring these to life. You should be someone who naturally gravitates toward solving problems, enjoys working with data to inform decisions, and can build strong relationships across cross-functional teams.The ideal candidate combines analytical rigour with cultural curiosity, demonstrating both the ability to shape country-level content strategy and to identify opportunities to scale what works through repeatable approaches, AI-supported workflows, and strong partnerships.3-5+ years of experience in content strategy, regional business strategy and operations, partnerships, or similar roles within high-growth content, media or marketplace global technology companies.A deep understanding of content, trends, and aesthetics in your market (or markets), with a pulse on what resonates with local users.A proactive, solutions-driven approach, capable of balancing strategy with hands-on execution.Exceptional stakeholder management skills, with the ability to align cross-functional teams across regions.Experience working in fast-moving, dynamic environments, comfortable with ambiguity and change.Strong analytical skills to assess content performance and inform strategy adjustments.A track record of successfully managing production workflows, partnerships, and/ or supporting and activating local creators.Language skills and cultural knowledge relevant to your geographic market, with ability to work effectively across different time zones.What you’ll learn and how you’ll develop at CanvaYou'll gain deep exposure to all aspects of strategy and operations a high-growth technology company, from AI-powered content innovations to international expansion. Working closely with senior leadership across International and other supergroups, you'll develop advanced strategic thinking skills while learning how to scale operations and drive organisational change.You'll get hands-on experience with one of the most complex content ecosystems in tech, working on problems that don't have playbooks yet, and partnering with cross-functional groups across Canva to find solutions that impact millions of users. This is a role where your decision making and leadership will directly influence strategy, and you'll see your recommendations come to life in our product and shape the future of design.Through the Content Strategy speciality growth infrastructure and Canva’s professional development programs, you'll develop your sharp commercial instincts, data analysis proficiency, the ability to navigate ambiguity, and hands-on experience with emerging technologies. Most importantly, you'll work with people who are genuinely brilliant and kind, a rare combination that makes the hard problems worth solving, and sets you up for a career in strategy in the tech industry. Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Marketing Industries Software Development

Active Opportunity Track: This position maps directly to the Content Strategist classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for South Africa. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Let's Write Africa's Story Together!Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionPerforms routine administrative duties such as drafting correspondences, scheduling appointments, organising and maintaining data, as well as assisting internal and external stakeholdersJob Description Summary Provides specialist operational support across GAP quality assurance, complaints management and training. The role is responsible for strengthening quality controls, monitoring complaint and service trends, supporting root cause analysis, developing learning interventions and ensuring that GAP processes are applied consistently, accurately and in line with governance, audit and customer-service expectations.Job DescriptionThe successful incumbent is responsible for:supporting the end-to-end GAP quality assurance, complaints and training functions within the business,reviewing work outputsProviding complaint responses to all stakeholders (including regulators and internal stakeholders)Process adherence and customer communication to identify quality risks, training gaps and improvement opportunities,Supporting Team Leaders, Knowledge Management, GAP operations and other stakeholders with technical guidance, coaching, reporting and remediation actions, andContributing to continuous improvement initiatives, audit readiness, governance controls and the embedding of standardised GAP processes.Key result areas and work descriptors:Complaints ManagementEnsure that all levels of complaints are acknowledged and responded to within SLA.Respond to complaints from social media, ombud , management and legal origin.Report into greater group complaints structure and to GAP management.Maintain a central complaints register to track volumes, ageing, complaint categories, root causes, accountable owners, resolution actions and customer outcomes.Perform complaint investigations by reviewing case history, supporting evidence, system notes, communication records and applicable process requirements.Identify complaint themes, repeat failures, service breakdowns and conduct risks, and escalate material issues for corrective action and management attention.Draft clear, accurate and professional complaint responses that are evidence-based, empathetic and aligned to business, legal, compliance and customer-service standards.Coordinate remediation actions with operations, quality assurance, training, legal, compliance and management stakeholders to prevent recurrence and improve customer outcomes.Prepare regular complaints MI, trend analysis and insight reports for GAP management, governance forums and broader complaints reporting requirements.GAP Service Delivery, Complaints and Stakeholder SupportDeals with escalated GAP client queries and complaints and supports resolution through clear investigation, root cause analysis and stakeholder follow-up.Responsible for supporting reputation risk management by ensuring complaint responses are accurate, professional, evidence-based and aligned to process requirements.Plans and performs daily specialist activities in accordance with GAP Standard Operating Procedures, quality checklists, mandates and agreed service standards.Takes ownership of quality-related interactions across organisational boundaries, including engagement with GAP operations, SuperFund, Claims, Finance, Compliance, Legal, Knowledge Management and Team Leaders where required.Keeps up to date with GAP product, process, system, governance and legislative changes and shares relevant knowledge with the team through coaching, training and process updates.Personal EffectivenessAccountable for service delivery through own efforts.Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.Makes increased contributions by broadening individual skills.Collaborates effectively with others to achieve personal results.Accepts and lives the company values.Quality AssurancePerforms quality assurance reviews across applicable GAP work outputs, including customer communication, complaint handling, calculations, workflow actions, system updates and supporting evidence.Applies agreed QA methodology, sampling principles, check sheets and error classifications to support consistent and auditable quality reviews.Identifies QL1, QL2 and QL3 errors, complaint themes, process deviations and training gaps, and ensures these are recorded for trend analysis and management reporting.Provides constructive feedback, coaching input and escalation support for complex, high-risk or recurring quality matters.Supports the development and maintenance of QA registers, dashboards, MI packs and evidence files for audit, management review and quality forum reporting.Training and Capability DevelopmentDesigns, coordinates and delivers structured GAP training, refresher sessions and coaching interventions for new and existing staff.Develops and maintains learner guides, assessments, attendance records, training evidence and post-training feedback summaries.Translates QA findings, complaints, assessor feedback, audit findings and operational risks into practical learning topics and remedial action plans.Monitors training effectiveness through assessments, feedback forms, quality trends and evidence of improved process adherence.Specific KRA’sKeeping abreast of GAP product, claims, complaints, quality assurance, training and governance developments.The ability to access, interpret and integrate information quickly across SOPs, claims records, complaint evidence, QA findings and system information.Handling of extraordinary cases, complex complaints, high-risk quality failures and urgent stakeholder escalations.Responsible for supporting point-of-contact resolution and liaising with other business units where necessary to finalise customer, complaint, QA or training-related matters.Responsible for analysing and documenting quality trends, complaint root causes, training needs and corrective actions.Supports and participates in the continuous improvement of GAP processes, controls, SOPs, templates, checklists and knowledge material.The ability to implement process controls, QA gates, complaint tracking and training interventions to reduce operational, financial, compliance and reputational risk to the business.The successful applicant should substantially meet the following requirements:Produce and maintain QA, complaints and training reports, dashboards, registers and evidence files for management review and audit readiness.Perform ad hoc specialist tasks as requested by seniors, Team Leaders, Knowledge Management or GAP leadership.Produce business reports on an ad hoc, weekly, monthly or quarterly basis, including QA trends, complaint themes, training outcomes and corrective actions.Work actively with support areas to achieve service standards, quality targets and complaint resolution outcomes.Inform key stakeholders of relevant GAP product, process, legislative, audit, quality, training or complaint-related changes.Perform root cause analysis on errors, complaints and process failures and provide feedback to the relevant internal value chain.Computer literacy essential (Word/Excel/Outlook/PowerPoint) – intermediate level.Knowledge of GAP products, group risk benefits, claims administration, complaints handling or related retirement fund processes is advantageous.Experience in quality assurance, training, coaching, complaints resolution, root cause analysis or operational governance is strongly advantageous.Excellent written and verbal communication skills, including the ability to draft professional complaint responses, feedback notes, training material and management summaries.Strong interpersonal, facilitation, negotiation and stakeholder management skills.Able to work under pressure, manage sensitive matters and apply sound judgement in high-risk or high-impact situations.A passionate team player who supports a culture of quality, accountability, learning and continuous improvement.Must display sound planning, organising, reporting and follow-through skills.Able to display tact, diplomacy and empathy when dealing with complaints, coaching conversations and sensitive customer matters.Sound problem-solving skills with the ability to take ownership of quality issues, training gaps and complaint-related risks.Matric or relevant tertiary qualification.Strong desire to provide superior service and improve customer, intermediary and stakeholder outcomes.Very strong analytical and logical reasoning skills, with the ability to identify themes, risks, trends and practical corrective actions.Self-motivated and action-orientated, with high levels of energy and self-confidence.Knowledge of retirement fund administration, Section 37C, group life assurance, claims processes, audit requirements or financial services legislation is advantageous.At least 5 years’ retirement fund, group risk, claims, client service, quality assurance, complaints or training experience.System knowledge such as Compass, Chorus, EMS or other relevant claims, workflow and reporting tools is advantageous.Third party administration, insurance, claims or group risk experience is advantageous.Proven ability to work independently and proactively while maintaining accurate records and evidence.naSkillsAccounting, Action Planning, Budget Management, Calendar Coordination, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Digital Literacy, Executing Plans, Management Reporting, Numerical Aptitude, Oral Communications, Report ReviewCompetenciesDecision QualityDirects WorkEnsures AccountabilityManages ComplexityOptimizes Work ProcessesPlans and AlignsTech SavvyEducationNQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalentClosing Date09 September 2026 , 23:59The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.The Old Mutual Story! Show more Show less Seniority level Mid-Senior level Employment type Full-time Job function Quality Assurance Industries Financial Services

Active Opportunity Track: This position maps directly to the Technical Writer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for South Africa. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.

Job Description SummaryGE Healthcare is looking for a talented technical writer to join our medical devices team in Herlev, Denmark.Activities contributing to the design and development of products, solutions and systems. Includes activities linked to technical improvement of existing products and components Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.‍ResponsibilitiesJob DescriptionPartner with project managers, R&D, marketing, and regulatory affairs to gather input, clarify requirements, and produce clear, accurate documentation that supports internal and external stakeholders.Create, update, review, and release technical documentation (e.g., user manuals, instructions for use, and product data sheets) in line with established processes.Support translation and localization activities by preparing source content, coordinating reviews, and helping ensure translated deliverables meet quality expectations.Coordinate day-to-day documentation tasks with other team members in Technical Documentation and provide regular status updates on assigned work.Follow corporate documentation standards, templates, and style guidelines to ensure consistency across deliverables.Contribute to knowledge management by maintaining and improving documentation templates, reusable content, and internal guidelines.Identify opportunities to improve documentation quality and efficiency, and share practical best practices with the team.Apply relevant regulations, policies, and internal procedures when developing and maintaining documentation, in collaboration with regulatory and quality stakeholders.Qualifications2+ years of experience as a technical writer or technical documentation specialist (medical device experience is preferred).Education in technical writing, technical communication, engineering, linguistics, or a related field is an advantage.Strong written and verbal communication skills in English, with attention to detail.Proficiency with Microsoft Office (Word, PowerPoint, and Excel).Experience working with a Content Management System (CMS) such as Astoria or Tridion (or similar tools).Familiarity with Adobe InDesign and Illustrator is a plus.Desired SkillsProactive and resourceful approach to finding and validating information with SMEs.Strong interpersonal and collaboration skills, including the ability to communicate effectively across functions and geographies.Experience working with global development or production sites is a plus.Ability to work independently on assigned documentation tasks while contributing effectively within a team environment.Structured, problem-solving mindset with the ability to handle multiple priorities in a fast-paced setting.If you are passionate about writing and want to work on exciting projects, we would loke to hear from you!Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or, age, disability, protected veteran status or other characteristics protected by law.Additional InformationRelocation Assistance Provided: No Show more Show less Seniority level Entry level Employment type Full-time Job function Marketing, Public Relations, and Writing/Editing Industries Translation and Localization