Linkedin (United Arab Emirates)
Senior Performance & Training Specialist Fulfilment - CX Dubai, UAE Full-time, on-siteWhen a customer contacts support, they don't know if they're talking to a human or an AI agent. They just know whether their problem got solved and whether they felt heard. That experience is being checked consistently. That's where you come in.This is a quality assurance and change validation role, not a supervisory one. You're the control layer between how fast CX is scaling and what customers actually experience. Your headline metric is “restoring audit coverage to target capacity — reaching monthly audits, ATA reviews, and coaching targets sustained across the full period” — but the real scope is bigger: you're the only role that audits both human agents and AI agents against the same standard, you validate every new process before it touches a customer, and you keep vendor quality honest by auditing the auditors themselves. As AI takes a larger share of conversations, you become the basis for every scale-up decision.You'll love this role if you...You get suspicious of small samples and love building the case that proves or disproves a hunch: data is your first languageYou have a craftsperson's obsession with standards: what "good" means and why it matters, especially when holding it costs someone somethingYou're energised by conversations where your findings change what happens next: not reporting into a black hole, but seeing Product and Ops move upstream because you surfaced the patternYou think like an auditor: independent, sceptical, rigorous — and you're comfortable defending a finding to vendors and senior stakeholdersYou care about AI the way you care about people: genuinely curious about where it fails, what it does badly, and how to make it betterWhat you'll ownDrive audit coverage and ATA reviews back to target capacity by owning the full quality audit schedule across both in-house and vendor teams, seven days a week, and delivering the monthly coaching and calibration sessions that keep standards honestDesign and enforce the standard for AI-handled conversations — audit AI agent interactions end to end, identify failure patterns, recommend improvements to the AI Soft Skills Validator itself, and own the criteria by which AI agents are certified ready for customersValidate every major process change before rollout — design the test, run spot checks live during rollout, and write the recommendation that goes to leadership the same dayKeep vendor quality teams honest by auditing ~200 ATA reviews monthly, ensuring their scoring stays calibrated and independentOwn DSAT validation and root cause — validate agent root causes within 60 minutes, identify patterns, and coach agents and vendors on what caused the frictionUpdate and verify Knowledge Base and SOP adoption monthly, with spot checks confirming teams are actually following what's documentedCover peaks and backlogs in chat or ED queues when CX needs the surge capacityWhat tells us you're the oneYou've measurably improved a quality or operational outcome across a significant scale — tell us the audit program, process validation, or vendor quality initiative you owned, and the metric that moved (CSAT, audit accuracy, process adoption, or cycle time)You think causally: you build the sample, spot the pattern others miss, and defend your conclusion with evidence — not hunches3–5+ years in quality assurance, CX performance, or process improvement within a contact centre or support operation — you've run structured audits, delivered coaching, and calibration sessions, and worked with BPO or outsourced partners. Results matter more than yearsFluent in Arabic and English, written and spoken — required to audit and coach the KSA and UAE Arabic teams with credibilityPractical, hands-on experience evaluating AI tools — you can identify why an AI agent's response failed and articulate what improvement looks like; you're comfortable with Freshdesk, Freshchat or equivalent support platforms; and you can build and defend a sample in advanced Excel or Google SheetsYou communicate clearly in writing — SOPs, findings, and recommendations that others can act on without a follow-upWhy JustlifeScale and impact: Your standards and audits directly shape the experience of tens of thousands of customers across the UAE and KSA every month. AI scale-up decisions run through your evaluationReal growth: You're building the quality framework for conversational AI — a model that doesn't exist yet — and taking it to market at pace. That's rare, and it's yours to ownYour findings travel: What you surface in the morning reaches leadership the same day and gets fixed upstream in Product and Ops. Not a black holeA fair, objective performance system — your work is measurable, your impact is visible, and recognition flows through our JustHeroes programStart-up spirit, plus perks: a birthday day off (JustHoliday), free Justlife credits, referral bonuses, and team experiences as we expand across the GCCOur hiring processThis role goes through a structured interview process designed to assess both your technical expertise and your analytical thinking. You'll also complete a work sample exercise that reflects the real shape of the role.Join the tribe and let's become #everydaybetter, together.Powered by JazzHRJScV1TlfqI
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Internet Publishing
We are seeking a highly technical and strategic Senior Developer Relations Manager to join our team, with a focus on engaging developers within a key named software account. In this pivotal role, you will work directly with developers, SREs, and security and platform practitioners to drive integration of NVIDIA libraries, frameworks and models within Splunk, AppDynamics, ThousandEyes, and AI Defense. The ideal candidate combines deep technical knowledge with a passion for developer advocacy. They explain how the technology addresses complex, real-world challenges in observability, security, and AI.What You'll Be Doing:
Develop and maintain deep technical expertise in software products (Splunk, AppDynamics, ThousandEyes, AI Defense). Serve as the trusted technical advisor, problem solver, and champion for developers in observability, security operations, and AI platforms. Partner with cross-functional teams to drive adoption of libraries within those technologies.
Accelerate critical workloads by demonstrating and integrating the NVIDIA software stack (APIs, SDKs, data integrations, apps, and reference architectures) into partner products, platforms, and pipelines.
Guide partners and developers through onboarding and integration by providing technical resources—such as sample code, guides, and demo pipelines—to accelerate adoption across NVIDIA’s platform and foster co-innovation of next-generation solutions.
Map and monitor the developer ecosystem to identify growth opportunities, collaborating with engineering, product management, and marketing to inform roadmaps and optimize partner adoption strategies.
Engage partner technical leaders to drive best-practice integrations and resolve technical challenges, using regular syncs to track adoption, surface new workflows, and channel critical field insights back to NVIDIA product teams.
Grow and activate developer communities around accelerated software — representing co-engineered products at conferences, meetups, and hackathons and delivering technical talks and hands-on workshops.
Drive API, SDK, and integration adoption across Splunk and the broader software ecosystem, championing the developer experience end-to-end.
Surface developer sentiment and ecosystem trends, translating them into actionable intelligence that informs product direction and platform strategy.
What We Need to See:
Bachelor’s or Master’s degree or equivalent experience in Computer Science, Engineering, or a related field.
A minimum of 12+ years of overall professional experience in the technology industry in software engineering, developer relations, technical partnerships, solutions architecture, or product management, including 5+ years of direct hands-on experience in observability, data analytics, monitoring, or security software (e.g., Splunk, Datadog, Elastic, Grafana, or comparable enterprise platforms).
Proven experience leading, partnering, and scaling developer programs at major technology companies, with ISVs, or within relevant verticals.
Significant technical depth in observability, security, and/or AI software — including logging and metrics pipelines, distributed tracing, SIEM/SOAR, cloud-native architectures, and/or AI security frameworks — and contributions to product integrations and software libraries.
Experience leading technical collaborations with engineering and product teams — including architectural design, code reviews, technical mentorship, and delivery of technical talks or workshops.
Proven ability to structure and implement complex technical engagements, negotiate requirements, prioritize issues, and collaborate with internal or external collaborators (across sales, legal, product, or marketing teams as needed).
Skilled at distilling complex technical concepts for audiences from engineers to executives, with end-to-end experience in defining, integrating, building, and jointly marketing solutions with strategic ISV partners.
Ways to Stand Out from the Crowd:
Hands-on experience building or optimizing observability and security solutions (e.g., data ingestion pipelines, SPL queries and dashboards, detection content, distributed tracing instrumentation).
Familiarity with the Splunk platform (SPL, data onboarding, app development) or other software products (AppDynamics, ThousandEyes, Cisco AI Defense).
Experience with AI/ML security, LLM application security, or AI observability use cases.
Successful history of building and scaling developer communities and delivering impactful technical enablement programs.
Expertise in building frameworks to capture developer sentiment and market shifts, translating real-time ecosystem dynamics into actionable intelligence for product strategy and rationalization.
With competitive salaries and a generous benefits package, we are widely considered to be one of the world’s most desirable employers! We have some of the most forward-thinking and hardworking people in the world working for us and, due to outstanding growth, our best-in-class engineering teams are rapidly growing. If you're a creative and autonomous person with a real passion for technology, we want to hear from you!Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 224,000 USD - 356,500 USD.You will also be eligible for equity and benefits.Applications for this job will be accepted at least until August 22, 2026.This posting is for an existing vacancy. NVIDIA uses AI tools in its recruiting processes.NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.Originally posted on Himalayas
This is a remote position.
Location:Candidate must be in the United States with Dallas, TX preferred
About UsImagine redesigning mortgage lending from scratch with a focus on finding ways to automate the repetitive tasks, find efficiency in the process flow, and maintain compliance. Welcome to Wilqo and our solution Charlie, the industry’s first Product Optimization Platform (POP). We are helping our customers challenge the status quo by providing simple, fast and effective processes for their customers and employees. We are looking for smart, passionate people to join our team.About This PositionAs aProduct Training Specialist, you will be responsible for educating employees and customers on the features and functionality of the product Charlie. You will act as a change agent for our customers as they are going through the implementation process to facilitate strong product adoption. This position is responsible for content development and delivery.
Content Development:
Design, create, maintain product training plans tailored to each role within the customer’s organization ensuring the appropriate level of knowledge for the end user.
Partner closely with the Product team to translate Charlie’s product features and functionality into accurate, engaging and up-to-date learning content across various formats including e-learning modules, videos, webinars, and in-person training.
Develop internal training to support onboarding.
Continuously discover and implement new learning techniques and adult learning best practices to maximize engagement and effectiveness.
Leverage AI tools and technologies to accelerate content creation, improve efficiency, and enhance the learner experience.
Training Delivery & Program Evaluation:
Work closely with the implementation team to understand implementation plan and training requirements. Provide recommendations on personalized training needs.
Develop and manage customer training plans and coordinate scheduling of training.
Lead group classes, one-on-one coaching sessions, and webinars tailored to the customer’s roles as well as internal needs.
Use surveys, quizzes, and performance metrics to check learning success and to refine learning content as needed.
About You
5+ years of experience with technical product training
Understanding of loan origination process with at least 3 years of experience in the mortgage industry
Ability to break down complex concepts into simple, clear instructions
Experience working both independently and, in a team-oriented, collaborative environment
Strong conceptual, analytical, and problem-solving skills
Strong time management skills
Must be a relationship builder and team player with the ability to effectively interact with individuals at all levels both internally and with customers
Ability to work under pressure, meet deadlines, and work on multiple projects simultaneously
Proficiency in Microsoft Suite
Excellent oral and written communication skills
Bachelor’s degree or equivalent experience
What We Offer
An opportunity to change an industry
Competitive benefits
Responsible PTO
Great team environment
Wilqo, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Wilqo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Wilqo expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Wilqo employees to perform their expected job duties is absolutely not tolerated.
Originally posted on Himalayas
Sargent & Lundy
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United States
Himalayas Tech
DescriptionSargent & Lundy is forming a new team within the Training & Development group. This team will complement our existing Instructional Design and Training Implementation teams, providing dedicated support to internal and external instructor-led training initiatives for our Nuclear Power Group. In this position, you’ll act as a client-facing learning consultant who partners closely with subject-matter specialists to uncover needs, define performance and learning objectives, design solutions that solve business problems, oversee development, and coordinate implementation. You’ll apply your expertise in how people learn to create strategic, programmatic solutions that enable your audiences to continuously develop their skills and perform confidently on the job. Solutions will primarily involve instructor-led training, but may also blend interactive labs, on-demand resources, coaching guides, and other modalities. Your work will target two primary learner audiences: 1) S&L personnel within NPG engineering and design disciplines and 2) S&L’s external clients within the nuclear industry. Typical Activities Include: Learning Needs AnalysisLeading intake/scoping calls, workshops, focus groups, and other analysis activities to uncover and define training problems, audience profiles, performance objectives, learning objectives, and other key insights that will shape solution design. Using analysis frameworks (like tasks/skills analysis, critical mistakes analysis, journey maps, etc.) to structure analysis activities and document insights. Summarizing and clearly articulating key insights in client-facing reports and presentations. Performing activities that help you develop a deep understanding of NPG and your learner audiences. Program Design Designing strategic and achievable learning solution proposals (e.g., high-level designs, curriculum maps, course outlines) that define how to address the problems and objectives identified during analysis (i.e., define modalities, duration/scope, sequencing, instructional strategies and archetypes, etc.). Mapping connections, scaffolding, and key themes across programs/courses. Designing solutions that fit seamlessly within the larger training framework. Designing meaningful activities and practical exercises that align with learning objectives, promote engagement/retention, and simulate realistic tasks. Leveraging available technology and equipment (e.g., MS Teams meeting features, lab equipment) in course designs to enhance interactivity where appropriate. Designing evaluation plans and measures to assess training effectiveness. Developing and presenting client-facing presentations that clearly communicate the core elements of the solution proposal. Partnering with Training team leadership to define activity archetypes and create playbooks that enable consistent ILT design/development at scale. Program Coordination Overseeing successful and sustainable program implementation. Aligning and coordinating cross-team parties, such as implementation admins, facilitators, and other stakeholders. Identifying and mitigating risks and error traps in execution. Collaboration, Consulting, and Continuous ImprovementLeading workshops with internal and external stakeholders to collaboratively work through analysis and design. Guiding project team members to align solutions with instructional best practices. Providing clear handoffs to Training team members who may own specific detailed design, development, and implementation activities. Collaborating with them to ensure alignment with the solution vision. Gathering and implementing feedback from Training & Development group peers, NPG stakeholders and subject-matter specialists, external clients, and learner audiences (via deliverable reviews, interviews, focus groups, surveys, etc.). Synthesizing and analyzing data to identify trends and form insights/recommendations for continuous improvement and revisions. Coordinating with subject-matter specialists and stakeholders to validate solution appropriateness, alignment with business needs, and technical accuracy.
Project Ownership and Management: Serving as a primary point of contact for internal and external project stakeholders. Applying project management skills to lead your assigned projects to through the entire project cycle. Creating and managing schedules. Adapting team processes to establish project-specific review and approval workflows. Providing status updates to various stakeholders. Managing scope. Maintaining accurate version control. This position requires occasional travel to Chicago, regional offices, and client locations to support project needs. QualificationsWe do not sponsor employees for work authorization in the U.S. for this position.Essential Skills and Experience 8 or more years of experience as a Curriculum Designer, Training Specialist, Instructional Designer, Performance Consultant, Training Program Manager, or similar position Bachelor’s degree in English, Communications, Learning Sciences, Instructional Design, Adult Education, Engineering, or related field Strong written and verbal communication skills Strong attention to detail Strong organizational, time management, and project management skills Strong relationship-building skills Ability to work with templates and adhere to style guidelines Proficiency in ADDIE, SAT, or performance-based models of training development Ability to independently take vague/undefined performance problems, define a systematic approach to uncovering needs, and develop a solution vision Experience working with highly technical, complex, regulated content
Experience designing large, multi-modality training solutions
Proficiency in Microsoft PowerPoint and Word
Valued But Not Required Skills and Experience Experience in the nuclear energy industry or another regulated, engineering, or safety-critical environment Experience with course-level design and development Along with submitting an application, please include a portfolio that includes work samples of needs analysis deliverables, solution deisngs, and evaluation results. Samples may be sanitized, redacted, or otherwise anonymized to protect confidential information. Award-Winning BenefitsAt Sargent & Lundy, we care about the health and well-being of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare plans and generous paid time off to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide competitive, award-winning benefits. Our dedication to employee satisfaction has earned us the prestigious Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024.Health & WellnessFinancial BenefitsWork-Life Balance
Health Plans: Medical, Dental, Vision
Life & Accident Insurance
Disability Coverage
Employee Assistance Program (EAP)
Back-Up Daycare
FSA & HSA
401(k)
Pre-Tax Commuter Account
Merit Scholarship Program
Employee Discount Program
Corporate Charitable Giving Program
Tuition Assistance
First Professional Licensure Bonus
Employee Referral Bonus
Paid Annual Personal/Sick Time (PST)
Paid Vacation
Paid Holidays
Paid Parental Leave
Paid Bereavement Leave
Flexible Work Arrangements
Compensation Range$87,378 - $133,494Transparency StatementSargent & Lundy discloses compensation ranges that comply with all local and state regulations. The total compensation package for eligible positions will include a base salary or an hourly rate and a comprehensive benefits package, reflecting our commitment to rewarding performance and supporting the overall well-being of our employees. Individuals may also be eligible to participate in our yearly discretionary bonus.Equal OpportunitySargent & Lundy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any protected status as defined by applicable law.Originally posted on Himalayas
The Company 2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient 🏆
SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations. With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success.Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.Join our award-winning team in transforming an essential industry that powers communities across the Americas. 🌱 The RoleThe Learning Design & Enablement team at SpryPoint is committed to creating innovative, engaging, and effective product training for our clients. As a Learning Designer at SpryPoint, you will be an integral part of the Learning Design & Enablement team. You will have the opportunity to create a range of training artifacts and activities that will not only show clients how to use our software, but why they love it.You will report to the Manager, Learning Design & Enablement, work closely with fellow Learning Designers and also with our product development team, our UI team, and our Service Delivery team.This position is fully remote, with the opportunity to travel throughout North America at times to SpryPoint events and to client sites. ✈️🎯 What you'll be doing:
Creating exciting and effective training for our clients
Contributing to successfully moving our clients through their implementation journey
Reworking technical documents and other material into effective training, activities, and assessments
Assisting with creating onboarding and training content for new internal SpryPoint team members
Participating in team brainstorming sessions and contributing to e-learning initiatives
🚀 What You Bring:
2+ years of experience creating high-quality training material for software applications
Certificate/Diploma with a specialization in instructional design for adults, curriculum development, or a related field
Experience using Adobe products, Zoom, Pages, and Keynote to create a variety of training activities and artifacts
Strong proficiency in Articulate Rise and Storyline, with working knowledge of LMS platforms and SCORM-based publishing workflows
A curiosity for AI-powered tools (e.g., Synthesia, NotebookLM) and a willingness to experiment, iterate, and bring fresh ideas to how we deliver learning digitally
Excellent verbal communication and advanced writing skills in English
Demonstrated interest in lifelong learning
Experience in the utility sector, SaaS, or software implementation is preferred but not required
⚡️Interview Process:
We know your time is valuable, so we’ve designed a process that’s transparent, efficient, and (we hope) genuinely enjoyable.
Here’s what you can expect:
📞 Step 1: Recruiter Screening ConversationA relaxed conversation to learn more about your background, your goals, and what’s drawing you to SpryPoint.
👩💼 Step 2: 30-Minute Hiring Manager InterviewA deeper dive into your experience and fit for the role.
📝 Step 3: AssignmentA learning design exercise where you’ll transform a technical document into a training activity.
🎤 Step 4: Final InterviewA session with your future manager and teammate where you’ll walk through your approach and have a collaborative discussion.
🚀 Step 5: References & OfferWe’ll connect with your references to validate all the great things we’ve learned about you. If all goes well, we’ll be excited to extend an offer and welcome you to the team.
Throughout the process, we’ll be looking at communication, structured thinking, instructional design capability, stakeholder collaboration, and delivery mindset. Most importantly, we encourage you to bring your authentic self to every step. ✨
💫 Expect More From Your Career at SpryPoint
🚀 Work your way -Remote-first environment with flexible working hours across North America💰 Competitive Total Rewards - Comprehensive compensation package that grows with you💻 Complete Setup - MacBook 🏥 Total Wellness - Health, dental, vision, and life insurance from day one 🏝️ Recharge Time - Generous PTO and unlimited sick daysProfessional Identity VerificationTo help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures.Equal Opportunity & Inclusion
SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws.AccommodationsNeed accommodations during our interview process? Let us know and we'll work with you to provide the necessary support.Originally posted on Himalayas
Sanford Health
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United States
Himalayas Tech
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.Work Shift:8 Hours - Day Shifts (United States of America)Scheduled Weekly Hours:40Compensation:Salary Range: $26.00 - $41.50Union Position: NoDepartment DetailsFlexible work schedule; work from home opportunitiesSummaryThe Content Strategist is responsible for planning, developing, and executing social media strategies and social content recommendations for the enterprise to increase brand awareness, followership, and engagement for any and all inquiries.Job DescriptionPossesses a working knowledge and real-world experience in planning, managing and executing social media initiatives. Manages brand voice and consistency across digital properties including but not limited to, blogs, Twitter, Facebook, LinkedIn, YouTube, Yelp and Instagram. Develops and manages integrated communication plans and social media strategies, including communications positioning, messaging and execution of tactics consistent with the Sanford brand. Works closely with creative team, business partners, and senior marketing specialists to create social content.Communicates effectively in real time engagement scenarios after hours and during live events. Leverages measurement tools to provide progress reports and insights, continually finding ways to improve on those metrics through testing and new ingenuities. Listens for and monitors non-favorable social media activity and responds appropriately. Manages day-to-day social activities and tools. Develops social media strategies and recommendations to support marketing campaigns. Promotes any and all media stories through Sanford's social networks. Participates in project management teams to provide social media recommendations. Appropriately uses social media tools within the organization.In partnership with corporate training functions, develops and communicates social media training and best practices. Innovates using new ideas and experimentation. Leverages data and insights to monitor overall performance, adjusting as needed to improve overall results. Identifies social media opportunities and provides recommendations to stakeholders. Supports the mission, vision and values of Sanford Health and associated businesses. Develops and maintains master list of Sanford Health's social media accounts.QualificationsBachelor’s degree required in public relations, journalism, communications, marketing, English or related field. Minimum of three years experience in social media or digital media marketing experience required. Additionally, three years’ experience leading social teams is beneficial.Experience with social media platforms (Facebook, Twitter, Instagram, Snapchat, LinkedIn, Reddit, Pinterest, Google My Business, etc.) required. Experience with social media marketing and reporting platforms (Hootsuite, Sprout, Salesforce, Spredfast, Google Analytics, Adobe, Canva, etc.) required. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to .Originally posted on Himalayas
DecisionPoint Corporation
•
United States
Himalayas Tech
OverviewDecisionPoint seeks an API Documentation Specialist to develop, maintain, and publish high-quality technical documentation supporting enterprise APIs within a large federal and DoD-aligned mission environment. This role curates Swagger/OpenAPI specifications, authors developer guides, maintains API portal content, and ensures all published documentation meets accessibility (508) and formatting compliance requirements. The API Documentation Specialist collaborates closely with API developers, integration engineers, architects, cybersecurity teams, and product staff to ensure documentation is complete, accurate, usable, and aligned with enterprise API standards. This position is fully remote.Duties & ResponsibilitiesThe API Documentation Specialist will: Maintain and update API documentation including Swagger/OpenAPI specs, data models, and schema descriptions. Develop clear, structured developer guides, integration instructions, and API usage examples. Publish and maintain content within the enterprise API portal, ensuring accuracy and discoverability. Ensure all API documentation and downloadable files are fully compliant with Section 508 accessibility requirements. Create diagrams, sequence flows, and integration illustrations to support developer understanding. Document authentication models, token flows, error codes, rate limits, and response structures. Work with API developers and architects to ensure documentation reflects current design and versioning. Support API version lifecycle documentation, including changes, deprecation notices, and migration guides. Manage documentation repositories, version control workflows, and content governance. Validate PDF and web formats for 508 compliance, tagging structure, and accessibility attributes. Participate in Agile ceremonies and support sprint-based documentation updates. QualificationsClearance RequirementMust hold an active Top Secret clearance, supported by a Tier 5 background investigation. Education (Required)Bachelor’s degree in Technical Writing, Information Systems, English, Communications, or a related discipline. Experience (Required)Minimum 5 years of experience in technical writing, API documentation, or software documentation roles. Experience writing or editing API documentation, developer guides, or integration instructions. Experience maintaining Swagger/OpenAPI specifications or similar structured documentation formats. Experience producing accessible documentation compliant with Section 508. Technical Knowledge (Required)Strong proficiency with API documentation tools (Swagger, OpenAPI, Redoc, Postman documentation, etc.). Understanding of RESTful API concepts, request/response patterns, authentication models, and schema design. Familiarity with Git-based version control for documentation updates. Knowledge of 508 compliance requirements for digital documents and PDFs. Technical Knowledge (Preferred)Experience working with API gateways or developer portals. Familiarity with DoD cybersecurity requirements and secure API practices. Experience creating visual technical diagrams (sequence diagrams, architecture illustrations). Certifications (Preferred)ITIL v4 Foundation Technical writing certifications 508 accessibility or document compliance training SkillsExceptional written communication and technical clarity. Ability to translate complex technical concepts into accessible, structured documentation. Strong attention to detail and commitment to documentation accuracy. Ability to collaborate effectively with cross-functional engineering and product teams. Strong organizational skills for managing versioning, updates, and multi-artifact documentation sets. Our Equal Employment Opportunity Policy
EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.
Originally posted on Himalayas
Storyblok
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Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Holy See (Vatican City State), Hungary, Iceland, Ireland, Isle of Man,
Himalayas Tech
Storyblok is a headless CMS that enables marketers and developers to create with joy and publish with confidence. It empowers you to deliver structured and consistent content everywhere: websites, apps, AI search, and beyond.
Legendary brands like Virgin Media O2, Oatly, and TomTom use Storyblok to make a bigger, faster market impact.
WHAT IS IN IT FOR YOU
You will be joining a growing company where you can contribute to many “firsts”. Plus these benefits:
Monthly remote work stipend (home internet costs, electricity). Home office equipment package right at the start (laptop, keyboard, monitor…)
Home office equipment upgrade (furniture, ear plugs …) or membership to a local co-working space after your onboarding
Sick leave benefit, parental leave and 25 days of annual leave plus your local national holidays
Personal development fund for courses, books, conferences, and material
VSOP (Virtual Stock Option Plan)
The annual international team-building trip, quarterly and monthly online get-togethers
As a fully remote company, with work-life balance at its core, you’ll enjoy flexible schedules
An international team that loves to have fun at work and works hard together to accomplish shared goals
JOB SUMMARYAs a Documentation Engineer II, you will be responsible for the creation and maintenance of documentation related to company products, processes, and training materials. This role involves collaborating with various teams to ensure that information is accurate, accessible, and effectively supports internal and external users.ESSENTIAL JOB FUNCTIONS
Become a Storyblok and headless CMS authority, helping developers, partner agencies, and customers to understand Storyblok and its capabilities, implement a headless architecture on their projects easily, and get the best out of Storyblok’s features.
Help developers understand and get value out of Storyblok by creating and maintaining developer tutorials, developer guides, FAQ entries, and API documentation.
Write sample applications, prototypes, and code samples to showcase the power and flexibility of Storyblok and the headless approach to content management.
Helping teammates overcome obstacles, resolving blockers, and completing work tasks.
Seeking guidance to increase your own experience. Sometimes mentoring teammates in an open, respectful, flexible, and empathetic manner.
EDUCATION AND EXPERIENCE
5+ years of experience in web development.
Proven experience in technical writing and documentation.
Bachelor's or Master's degree in Computer Science or a related field or equivalent experience.
Experience with CMS in general; experience with Headless CMS is a plus.
Thorough knowledge of consuming RESTful APIs. GraphQL APIs is a plus.
Working knowledge of at least one of the modern JavaScript frameworks (e.g., Vue, React, Next, Nuxt, Astro, or Svelte) along with its fundamental principles.
Working knowledge of Git.
Strong communication and interpersonal skills.
Good problem-solving and critical-thinking abilities.
High attention to detail.
Continuous learning mindset to stay updated on industry trends and best practices in documentation.
Ability to learn and document technical topics efficiently and comprehensively.
Ability to assume the users’ perspective to convey technical information clearly.
Ability to work independently with little direct supervision.
Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.
MENTAL, PHYSICAL AND ENVIRONMENTAL REQUIREMENTS
Remote (home) work opportunity or funded by Storyblok co-working space
GENERAL TERMS
Storyblok has a commitment to diversity and inclusion. We strive to create a hiring environment in which all people feel they are equally respected and valued, irrespective of gender identity or expression, sexual orientation, ethnicity, age, religion, citizenship or any other characteristic. You can find more information about our privacy policyhere.
All communications regarding job opportunities at Storyblok will come from an official Storyblok employee with an email address ending in @storyblok.com. We will never redirect you to another portal or another site that is unrelated to our domain ().
Here is a sneak peek of Storyblok’s Visual Editor
If you need an accommodation for any part of the application process, please email
Originally posted on Himalayas
Logistics Management Institute
•
United States
Himalayas Tech
OverviewLMI is seeking an experienced Curriculum Writer/Editor (Technical Writer) to support the Department of Veterans Affairs (VA) enterprise contact center technology training initiative. This is a remote position supporting the development, refinement, standardization, and maintenance of training content across contact center learning paths, including Agent, Supervisor, Workforce Engagement Management (WEM), Quality Management (QM), Knowledge Management (KM), and Reporting & Analytics. The Curriculum Writer/Editor will work closely with curriculum designers, instructional designers, multimedia developers, Genesys Cloud CX subject matter experts, VA stakeholders, and training operations personnel to develop and professionally edit training aids, desk-side references, quick-reference guides, instructor materials, reports, and Train-the-Trainer (TTT) curriculum. The position will play a critical role in transforming existing and newly developed source content into clear, accurate, consistent, reusable, and accessible materials suitable for VA's Talent Management System (TMS) and for use by VA instructors supporting long-term training and sustainment.LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.ResponsibilitiesRole SummaryThe Curriculum Writer/Editor will serve as a core member of the curriculum development team, translating complex contact center technology functionality, processes, and procedures into clear and learner-focused written content. The position will support curriculum designers by developing new content and transforming existing materials into professional training aids, desk-side references, quick-reference guides, instructor guides, facilitator materials, and Train-the-Trainer curriculum. The successful candidate will be equally comfortable creating content from source materials and editing content developed by other team members or subject matter experts. The Curriculum Writer/Editor will ensure that written training products are accurate, logically organized, instructionally appropriate, consistent in terminology and style, and structured for reuse across multiple VA learning pathways. The position will also help establish the written-content foundation for VA's future state TTT capability, enabling VA instructors to independently deliver Genesys Cloud CX training after contractor support concludes.Key Responsibilities
Develop, write, edit, and maintain technical training content supporting contact center workforce learning pathways.
Work closely with curriculum designers to translate learning objectives, instructional strategies, and SME input into clear and effective written training materials.
Develop downloadable training aids, quick-reference guides, job aids, desk-side references, checklists, process guides, and other performance-support materials.
Develop and maintain Train-the-Trainer (TTT) curriculum that enables VA instructors to effectively deliver contact center technology training to their workforce.
Create instructor guides, facilitator guides, lesson plans, talking points, discussion prompts, demonstrations, knowledge checks, exercises, and other instructor-support materials.
Transform complex technical information into concise, understandable instructions appropriate for the intended learner audience.
Professionally edit content developed by curriculum designers, instructional designers, multimedia developers, technical SMEs, and other project team members.
Review existing VA OIT training materials and identify opportunities to improve clarity, consistency, organization, accuracy, and instructional effectiveness.
Enhance draft content by adding examples, explanations, procedural details, warnings, tips, notes, screenshots, callouts, and other information needed to support effective learner performance.
Ensure training materials use consistent terminology, nomenclature, voice, tone, formatting, and instructional conventions across all learning pathways.
Develop content that supports reuse across multiple learning paths, minimizing duplication of substantially similar instructional material.
Identify common content that can serve multiple audiences, such as Agents, Supervisors, WEM personnel, QA Analysts, Knowledge Managers, and Reporting & Analytics personnel.
Work with curriculum designers to establish appropriate sequencing and relationships between core, role-specific, advanced, and sustainment learning modules.
Develop written content supporting self-paced learning modules, instructor-led training, virtual instructor-led training, and Train-the-Trainer delivery.
Develop supplemental materials that reinforce training after initial instruction and support on-the-job performance.
Develop content supporting new-hire training, refresher training, sustainment training, and future system enhancement training.
Review Genesys Cloud CX product documentation and other approved reference materials to validate technical terminology and functionality.
Coordinate with Genesys Cloud CX SMEs and VA stakeholders to validate technical accuracy and ensure alignment with VA-specific configurations and business processes.
Identify gaps, inconsistencies, redundancies, and conflicts within existing training materials and recommend corrective actions.
Maintain content traceability between learning objectives, curriculum modules, training materials, and associated performance-support resources.
Apply established VA and project-specific style guides, templates, naming conventions, document structures, and content standards.
Ensure written materials are developed using accessibility-conscious practices and are structured to support Section 508 compliance.
Coordinate with LMI and VA 508 Compliance Specialists to remediate accessibility issues and validate final documents.
Support conversion of content into formats appropriate for VA's Talent Management System (TMS) and other approved repositories.
Maintain version control and organized source files to support future curriculum updates and sustainment.
Participate in formal content reviews with curriculum designers, SMEs, VA stakeholders, and quality assurance personnel.
Conduct editorial and quality assurance reviews of completed materials for grammar, readability, technical accuracy, consistency, formatting, and instructional effectiveness.
Contribute to the development and maintenance of a reusable enterprise content library.
Support sprint planning, production reviews, stakeholder demonstrations, and other iterative curriculum-development activities.
QualificationsRequired:
Bachelor's degree in technical writing, communications, English, instructional design, education, information technology, or a related field, or equivalent professional experience.
3+ years of professional experience developing, writing, editing, or managing technical or instructional content.
Demonstrated experience writing and editing technical documentation, training materials, standard operating procedures, job aids, user guides, or comparable content.
Demonstrated ability to translate complex technical concepts and procedures into clear, concise, audience-appropriate written instructions.
Strong technical editing and proofreading skills, including demonstrated command of grammar, punctuation, syntax, structure, and professional writing conventions.
Experience developing content from source materials provided by subject matter experts.
Experience professionally editing and enhancing content developed by others while preserving technical accuracy and intent.
Experience developing instructional materials for multiple audiences, experience levels, or role-based learning paths.
Demonstrated ability to organize complex information into logical, intuitive, and reusable content structures.
Experience developing job aids, quick-reference guides, desk-side references, checklists, or other performance-support materials.
Strong attention to detail and ability to identify inconsistencies in terminology, procedures, formatting, and technical content.
Working knowledge of accessibility-conscious document development and Section 508 principles.
Ability to manage multiple concurrent content-development and editing assignments while meeting established production schedules.
Strong communication, collaboration, organization, and problem-solving skills.
Ability to work effectively in a remote, highly collaborative, and deadline-driven environment.
Ability to obtain and maintain any VA-required access, security, or background investigation requirements applicable to the position.
Preferred:
Experience supporting federal government, Department of Veterans Affairs, or other large enterprise training programs.
Experience developing technical or instructional content for contact centers, customer service operations, or enterprise technology implementations.
Experience with Genesys Cloud CX or another enterprise contact center platform.
Experience developing training materials for Agent, Supervisor, WEM, Quality Management, Knowledge Management, or Reporting & Analytics functions.
Experience developing content for VA's Talent Management System (TMS) or comparable learning management systems.
Experience with Section 508 compliance requirements for Microsoft Word, PowerPoint, PDF, HTML, video transcripts, and e-learning content.
Experience developing modular curriculum and reusable learning objects across multiple role-based learning paths.
Experience applying adult learning principles and instructional design concepts to technical documentation and training materials.
Experience developing Train-the-Trainer programs for enterprise technology implementations.
Experience with technical documentation and content-management tools such as Microsoft Word, PowerPoint, SharePoint, Confluence, Adobe Acrobat, or comparable platforms.
Familiarity with structured authoring, content reuse, metadata, document version control, or enterprise content management practices.
Experience working in Agile, Scrum, or other iterative content-development environments.
Familiarity with Genesys Beyond training content or other vendor-provided technology training curricula.
This position is ideal for a highly skilled technical writer and editor who can bridge the gap between technical subject matter expertise and effective workforce training. The strongest candidate will be able to take complex contact center technology information from SMEs, curriculum designers, existing training materials, or product documentation and transform it into clear, concise, professionally structured content that VA employees can readily understand and use. The ideal candidate will possess both the editorial discipline to identify and correct inconsistencies and the instructional judgment to recognize when content needs to be expanded, simplified, reorganized, or enhanced to improve learner performance. Preference will be given to candidates who understand modular curriculum design and can develop content once and structure it for reuse across multiple learning pathways.The target salary range for this position goes up to $105,000.The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.Job LocationsUS-RemoteOriginally posted on Himalayas
About Verra.At Verra, we've created a culture of flexibility + autonomy. You'll be able to work with remote teams from diverse countries and industries. Wherever possible, we aim to find mutually agreeable solutions for international hiring.Verra is a global leader helping to tackle the world’s most intractable environmental and social challenges. As a mission-driven non-profit organization, Verra is committed to helping reduce greenhouse gas emissions, improve livelihoods and protect natural resources across the private and public sectors. We support climate action and sustainable development with standards, tools and programs that credibly, transparently and robustly assess environmental and social impacts and enable funding for sustaining and scaling up projects that verifiably deliver these benefits. We work in any arena where we see a need for clear standards, a role for market-based mechanisms, and an opportunity to generate significant environmental and social value.Verra manages a portfolio of standards, including the:
Verified Carbon Standard (VCS) -- the world’s leading carbon crediting program, with more than 2000 registered projects in 80 countries, and accounting for two-thirds of all voluntary carbon market transaction volume.
Sustainable Development Verified Impact Standard (SD VISta) -- a flexible framework for assessing and reporting on the sustainable development benefits of project-based activities.
Climate, Community & Biodiversity (CCB) Standards -- to identify projects that simultaneously address climate change, support local communities and smallholders, and conserve biodiversity.
Plastic Waste Reduction Program -- to enable robust impact assessment of new or scaled-up waste recovery and recycling projects around the globe.
Engagement Title: CONTRACT POSTION: Technical Editor / WriterLocation / time-zone overlap: Remote - Worldwide, with significant overlap with US business hoursPrimary Verra contact: Senior Director, Program Development Engagement type: Independent contractor / consultantEstimated duration: 4 months+Estimated hours: Initially starting at 20 hr/week; Oct-Jan 30-40 hr/wk; Feb-beyond, as-needed up to 20hr/weekTarget start date: SeptemberThe Opportunity. The VCS Program rules define the standards and processes that all projects must follow in order to be certified and are set out in a suite of documents: Requirements, Procedural, Templates, and Guidance.Methodologies in the Verified Carbon Standard (VCS) Program set out detailed procedures and requirements that VCS projects must follow to quantify GHG emission reductions and/or carbon dioxide removals and have Verified Carbon Units (VCUs) issued. Each methodology specifies applicability conditions and provides criteria for defining the project boundary, identifying the baseline scenario, assessing additionality, quantifying reductions and/or removals, and establishing monitoring procedures and requirements. Verra is looking for a contractor to provide technical editing support during the development of methodologies and other technical documents in the VCS Program, with work on technical documents in other Verra programs as required.Scope of Work.The successful applicant will be responsible for tasks such as:Accurate technical and copy editing of documents, with tracked changes and commentsEnsuring internal consistency across edited documents within a program both in terms of technical concepts and consistent writing voiceRevising text to conform to general Verra style, including proper use of US EnglishFacilitating user-friendly comprehension of technical concepts presented in edited documentsWhere relevant, providing suggestions to further improve documentsCollaboration with Verra.You will work with experts across the program development and innovation team to assist in ensuring that methodologies, program documents, and other technical documents are accurate, concise, and user-friendly.
Verrans come from diverse locations and backgrounds, and include carbon market experts, project developers, consultants, climate negotiators, researchers, and auditors. We are committed to driving finance at scale to projects and programs that advance climate action and sustainable development through high-quality standards and programs.Qualifications and Experience.Technical content and language editing experienceExcellent written and verbal communication, with experience communicating technical information to a wide range of stakeholdersStrong science backgroundTechnical expertise in an area related to Verra programsExcellent eye for detailDegree in relevant field; advanced degree advantageousNative English proficiencyEngagement Environment.This engagement is expected to be performed remotely and will require regular computer-based work, virtual meetings, reliable internet access, and the ability to communicate effectively with Verra stakeholders during agreed working hours.The contractor should have access to the equipment, workspace, and internet connectivity needed to deliver the agreed services.About Verra.Verra is a global leader helping to tackle some of the world’s most intractable environmental and social challenges. As a mission-driven nonprofit organization, Verra works to support high-integrity standards and programs that help reduce greenhouse gas emissions, improve livelihoods, and protect natural resources across the private and public sectors.Contractors and consultants may support Verra’s work by providing specialized expertise, project-based services, or technical support aligned to defined engagement needs and deliverables.Verra is committed to diversity, equity, and inclusion in all our work, and we value respectful collaboration with contractors, consultants, partners, stakeholders, and Verra colleagues across the organization.Engagement Terms.We value the expertise that contractors and consultants bring to Verra’s work. This opportunity is structured as an independent contractor engagement and does not create an employment relationship with Verra.The engagement duration, hours, deliverables, and payment structure will be discussed and confirmed based on the agreed scope of work.Because this is a contractor engagement, it is not eligible for employee benefits, paid leave, retirement contributions, or other benefits associated with employment.Unless otherwise agreed in writing, the contractor will be responsible for their own taxes, insurance, equipment, workspace, internet access, and other business expenses.How to Express Interest.If this engagement aligns with your expertise and availability, we would welcome hearing from you. Please submit your resume or professional profile, a brief statement describing your relevant experience, your availability, and your proposed hourly rate or project fee. Verra provides equal opportunity in its selection and engagement processes and is committed to conducting contractor and consultant engagements without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, marital status, pregnancy, physical or mental disability, genetics, veteran status, or any other characteristic protected by applicable federal, state, or local law.Verra will provide reasonable accommodation, as applicable, to support individuals with disabilities in participating in the contractor selection process. Please contact to request accommodation.Originally posted on Himalayas
Guidehouse
•
United States
Himalayas Tech
Job Family:Management ConsultingTravel Required:NoneClearance Required:Ability to Obtain Public TrustWhat You Will Do:Develops, updates, and maintains technical, operational, and user-facing documentation supporting project activities and system implementations. Translates complex information into clear, accurate, and accessible materials tailored to technical and non-technical audiences. Supports knowledge transfer, training, and documentation governance efforts.Develop and maintain clear, accurate, configuration-controlled documentation for FMBT interface development, data conversion, data cleanse, testing, transition, training, release, and sustainment activities. Create/update ICDs, DCPs, RTMs, Data Dictionaries, source-to-target mapping documentation, test plans/scripts/results, SOPs, runbooks, training materials, operational documentation, release artifacts, stakeholder briefings, and knowledge-transfer materials; support documentation traceability, Section 508 accessibility compliance, configuration control, and quality reviews.What You Will Need:
Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"
Bachelor's degree
ONE (1) or more years of experience in technical writing, documentation governance, translation of complex information for technical and non-technical audiences, and/or knowledge-transfer support.
What Would Be Nice To Have:Experience with Momentum/iFAMS, Agile/SAFe, federal IT, Section 508, Confluence/SharePoint/Jira, data mapping, system documentation, operational procedures, test documentation, and/or release/change documentation.The annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.Originally posted on Himalayas
Blue Water Thinking
•
United States
Himalayas Tech
About Blue Water Thinking
Guided by our principles of value generation, continuous innovation, customer-centricity, and vested collaboration, Blue Water Thinking proudly supports our Federal clients in achieving their Agency goals.
Founded by a decorated twenty-eight year Veteran of the United States Army, Blue Water Thinking understands and supports the mission of our Nation's war fighters, Veterans, their families and caretakers.
Leveraging our executive team's military experience and private and public sector consulting expertise, Blue Water Thinking takes an integrated "one-team" approach and brings to bear best-fit solutions, thought leadership, and grit to meet our client's transformational needs.
Fueled by our values of integrity, respect, professionalism, stewardship and customer service, the Blue Water Thinking team understands the power of the human connection, collaboration, humility and loyalty to one another, our clients and industry partners.
Lastly, our formula for success is simple: Build something good, take care of our people, keep our clients satisfied, nurture our work ethic and reputation, build long-lasting partnerships, enjoy what we do and give back as much as possible.
Job Description:Blue Water Thinking is seeking an experienced Technical Writer to support the Department of Veterans Affairs (VA), Office of Information Technology, Operations Triage Group (OTG). This role will develop clear, concise technical communications, reports, briefs, presentations, summaries, and white papers for VA stakeholders.The Technical Writer will work with technical and program teams to translate complex information into accessible, audience-appropriate content in a fast-paced environment.Responsibilities:
Develop, edit, and refine technical reports, briefs, summaries, presentations, and white papers.
Translate complex technical information into clear content for technical and non-technical audiences.
Tailor messaging, format, and level of detail based on audience and purpose.
Proofread and edit materials for accuracy, consistency, tone, and compliance with VA and OTG standards.
Work with stakeholders to clarify requirements, objectives, and desired outcomes.
Collaborate with SREs, data scientists, AI engineers, technical SMEs, and other team members.
Coordinate multiple work products, priorities, and deadlines across teams.
Support technical documentation related to systems, data flows, integrations, and IT operations.
Minimum Qualifications:
Bachelor’s degree in computer science, engineering, or another technical discipline, or 4 additional years of relevant experience in lieu of a degree.
3+ years of related experience in technical writing, communications, documentation, or project coordination.
Strong writing, editing, proofreading, and verbal communication skills.
Ability to explain technical concepts to non-technical audiences.
Strong organizational skills and ability to manage multiple priorities.
Proficiency with Microsoft Office Suite and common collaboration tools.
Preferred Qualifications:
Federal government experience, particularly supporting VA or DoD.
Experience in IT operations, reliability engineering, SRE, data science, analytics, or similar environments.
Knowledge of federal data standards, compliance requirements, or IT governance.
Experience supporting senior government stakeholders.
Familiarity with ITIL, Problem Management, or Change Management.
Experience working in remote or distributed teams.
Eligibility:
Must be legally authorized to work in the United States without employer sponsorship, now or in the future.
Must be able to obtain and maintain the required federal Public Trust clearance.
Compensation:Salary is based on factors including location, experience, skills, contract affordability, and organizational requirements.Salary Range: $55,000-$63,000Benefits:Blue Water Thinking offers health insurance (medical, dental and vision), paid time off, federal holidays, and a matching 401(k) plan.
Reasonable Accommodation for Applicants
Blue Water Thinking is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation to search for a position, complete an application, or participate in the interview process, please contact Resource Management at . Requests for accommodation will be handled promptly and confidentially in accordance with applicable law.
Our Commitment to Equal Employment Opportunity.
Blue Water Thinking is an Equal Opportunity Employer. We recruit, hire, train, and promote qualified individuals without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.
Applying for this Job:
Resume must be submitted in word document format and must include dates in each section (experience, education, certifications...)
Candidates must fill out the below form to the best of their knowledge
Originally posted on Himalayas
About Virtru:
While the rest of the security industry obsesses over locking data down to prevent it from being lost or stolen, we're doing something fundamentally different at Virtru. We're setting data free so that you can intentionally share it with others, but without sacrificing security, privacy, or control.
We've created both a suite of powerful data protection applications and an open platform that's sparking an ecosystem of innovation. Through the Trusted Data Format (TDF) open standard, we're not just protecting data; we're creating a new paradigm where security enables sharing rather than preventing it.
Think of us as the Android of data protection: a robust platform with an open core that developers and partners can build upon, coupled with our own best-in-class applications that showcase what's possible when you reimagine security from the ground up.
Backed by Iconiq Capital, Bessemer Venture Partners, Foundry Capital, and Tiger Global, we're helping Fortune 500 companies and government agencies discover that true data security means having the freedom to share, collaborate, and innovate — without compromise.
Compensation: $50-80/hourHours: 10-20 hours/weekTeam & Position Details: As a Contract Technical Writer, you will report to a Solutions Architect on Virtru's Standards team. Virtru actively contributes to the development of international data-centric security standards across US, NATO, and FVEY bodies. This role accelerates our standards document production and ensures Virtru's contributions meet the rigor and formatting conventions of multinational standards organizations. Your writing will directly shape how allied nations protect and share sensitive data.As a Technical Writer, your responsibilities will include:
Draft and refine technical prose for international cryptographic key management and data security standards, ensuring compliance with NATO and allied publication conventions (e.g., ADatP, ACP formatting).
Document interoperability test plans, results, and technical findings for bilateral partner engagements and multinational exercises.
Prepare technical white papers, position papers, and briefing materials supporting government research partnerships and standards body meetings.
Translate engineering feedback and subject matter expert input into publication-ready, standards-quality language.
Support preparation of written contributions for recurring virtual and in-person standards writing sessions.
Prepare test scenario descriptions and technical reports for multinational interoperability exercises.
Draft response documents for standards community review and comment periods.
Assist in producing reference documents that unify Virtru's technical positions across multiple standards engagement tracks into a coherent narrative.
Skills that will help you thrive in this role:
Demonstrated experience writing or editing technical standards, specifications, or policy documents for government or multinational organizations.
Strong command of precise, unambiguous technical prose — the kind found in RFCs, STANAGs, or MIL-STDs.
Ability to work from engineering notes, meeting recordings, and SME interviews to produce publication-ready drafts.
Nice to haves:
Experience with NATO standards processes (STANAGs, ADatPs, Allied publications) or Five Eyes/CCEB publication conventions (ACPs).
Background in cybersecurity, zero trust architecture, or cross-domain solutions.
Familiarity with cryptographic concepts, key management, and/or data security at a conceptual level.
Active or recently held US security clearance (Secret or above).
Virtruvian qualities that will set you up for success:
Thinking outside of the box to respectfully challenge your teammates and managers in the pursuit of excellence
Strong sense of urgency with an action-oriented mindset
Able to collaborate and adapt to shifting priorities as business needs evolve
Comfortable with asynchronous communication including slack, email, zoom, etc.
Perks & Benefits:At Virtru, we believe people do their best work when their wellbeing is put first. This is why we make your wellbeing our priority with a thoughtful and holistic program that encompasses Occupational, Mental, Social, Physical, and Environmental Wellness by offering benefits such as…
A Flexible PTO policy — we strongly encourage you to take time off (in addition to 14 holidays) to ensure that you are getting the proper time needed to unplug and recharge.
A $1,500 annual Learning & Development Stipend focused on providing you the resources to continually learn and professionally grow.
Frequent company-sponsored team celebrations that provide ample opportunities to connect with teammates and be social!
Access to an Employee Assistance Program
Access to Headspace, a mental health app tailored to your specific needs.
A flat 3% contribution to your retirement account
A high degree of flexibility — Have an appointment, errand, or family emergency to take care of? Hop to it! We give you the time and space to take care of you and your own first.
In addition to wellbeing, Virtru places a strong emphasis on diversity, equity, inclusion, and belonging. Our DB&I Council is dedicated to fostering an inclusive workplace and making the psychological safety of each and every one of our teammates a top priority. Additional perks include:
Competitive compensation
Generous parental, medical, and bereavement policies
Uncapped commissions for Sales roles
401K contribution and stock options
Full medical, dental, and vision benefits
New Hire Swag and IT Welcome boxes
Structured semi-annual 360° performance reviews
Virtru is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. Virtru is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.Originally posted on Himalayas
<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a>&nbsp;to see how we empower creators to own their own destiny.</em></p></div><p><strong>London, UK (Hybrid: 3 days p/week in-office)<br></strong><strong>FTC (ASAP to May 2027)&nbsp;<br></strong></p>
<p><strong>About the role:<br>This is a fixed term contract for an ASAP start until May 2027. We are looking for an experienced hands-on Senior Localisation Program Manager to own and optimise&nbsp;<span style="text-decoration: underline;">Product localisation.</span></strong></p>
<p>Localisation efforts at Klaviyo are centred around linguistic excellence, teamwork and scale. We are responsible for the translation and cultural adaptation of all customer-facing content from performance-based marketing collateral to original training programs, the Klaviyo application and website, and our partner and developer portals. Our work is not just about translation and localization; it is about providing our customers with high quality localization and an experience that feels locally relevant and fuels international growth for both our customers and Klaviyo. Your primary responsibilities will be to:</p>
<ol>
<li><strong>Manage all localisation for Product, Help Centre and Customer Education</strong>, partnering closely with those teams to deliver high quality, locally relevant experiences across all supported languages.</li>
<li><strong>Manage all language contractors</strong> (including freelance linguists, agencies and other language vendors), ensuring we have the right resourcing, quality, cost and workflows in place to support current and future localisation needs.</li>
<li><strong>Contribute to scaling localisation overall</strong>, including the management of machine translation for all languages and helping to build an AI-first translation platform that enables faster, more scalable and more cost-effective localisation for Klaviyo.</li>
</ol>
<p><strong>How You’ll have an impact:</strong></p>
<ul>
<li><strong>End-to-end localisation ownership for Product, Help Centre and Customer Education</strong>: Plan, execute and manage localisation solutions for the Klaviyo Product, Help Centre and Customer Education teams, partnering closely with those teams to fully understand business goals, priorities and opportunities.</li>
<li><strong>Contractor and vendor management</strong>: Source, onboard, train, develop and manage a highly effective network of linguists and language partners (including freelancers, agencies and other vendors) that consistently deliver high-quality output across all languages and content types.</li>
<li><strong>Language quality management</strong>: Define clear expectations and quality standards for all languages, set up scalable review and feedback loops, and manage performance to ensure we meet or exceed quality, timeliness and cost targets. Own and manage the Klaviyo Language hub (language governance) and associated processes across all languages.&nbsp;</li>
<li><strong>TMS and MT ownership</strong>: Own and manage our TMS (Smartling) as it relates to Product, Help Centre and Customer Education, ensuring optimisation for different content types, CMSs, language assets and resources, and integrating and managing machine translation within our workflows for all supported languages.</li>
<li><strong>AI-first translation platform</strong>: Partner with Engineering, Product, Data and other internal teams to help design and build an AI-first translation platform that leverages MT, generative AI and automation to increase localisation speed, consistency and scalability while maintaining quality.</li>
<li>Transform workflows by putting AI at the centre, building smarter systems and ways of working from the ground up.</li>
<li><strong>Collaboration across the Localisation team</strong>: Collaborate with the broader Localisation team to deliver a high-quality localised experience for international customers, drive scale in localisation, and resolve issues and blockers quickly.</li>
<li><strong>Champion the international customer</strong>: Be a champion internally for the international Klaviyo customer, ensuring their needs are represented in content, product decisions and localisation priorities.</li>
<li>Perform other related duties as assigned.</li>
</ul>
<p><strong>Who you are:&nbsp;</strong></p>
<ul>
<li>5+ years of experience in a comparable localisation role on the buyer/ client side</li>
<li>Deep understanding of localisation concepts, methodologies, tools and assets, and demonstrated experience of designing and implementing localisation solutions at scale, including hands-on experience with TMS and MT/ AI-driven workflows</li>
<li>Experience leading product localisation across multiple languages</li>
<li>Ability to to partner with internal teams and influence roadmaps to ensure localisation is embedded early and effectively</li>
<li>Ability to hold self, teams and contractors accountable to a high quality standard</li>
<li>Ability to create and deliver a localisation roadmap of tools and processes, including the integration and optimisation of machine translation and AI-driven capabilities</li>
<li>Demonstrated experience working with industry software and tools. Experience with Smartling is a plus.</li>
<li>Authorisation to work in the UK without restriction.</li>
<li>You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient</li>
</ul>
<p><strong>Soft-skills:&nbsp;</strong></p>
<ul>
<li>Excellent organisational and multitasking skills, and strong attention to detail</li>
<li>Excellent communication and interpersonal skills, both written and verbal in English</li>
<li>Strong time management and prioritisation skills with a proven ability to meet deadlines and make trade-offs.</li>
<li>Strong analytical and problem-solving skills.</li>
</ul>
<p>#LI-Hybrid #LI-JW1</p>
<p>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using <a href="https://getcovey.com/product/covey-scout-inbound">Covey Scout for Inbound</a> on April 3, 2025.</p>
<p>Please see the independent bias audit report covering our use of Covey <a style="text-decoration: underline;" href="https://getcovey.com/nyc-local-law-144">here</a></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.</p>
<p>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.&nbsp;</p>
<p>Your recruiter can provide more details about the specific salary/OTE&nbsp; range for your preferred location during the hiring process.</p></div><div class="title">Base Pay Range in Local Currency:</div><div class="pay-range"><span>£56,000</span><span class="divider">&mdash;</span><span>£84,000 GBP</span></div></div></div><div class="content-conclusion"><p><em>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.</em></p>
<p><strong>Get to Know Klaviyo</strong></p>
<p>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.</p>
<p><em>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp;</em></p>
<p><em>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our&nbsp;<a href="https://www.klaviyo.com/careers/ai-guidance" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance&amp;source=gmail&amp;ust=1761072778777000&amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj">Guidelines for using AI in the Klaviyo interview Process</a>. For more information about how we process your personal data, see our&nbsp;<a href="https://www.klaviyo.com/legal/job-applicant-privacy-notice" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice&amp;source=gmail&amp;ust=1761072778777000&amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b">Job Applicant Privacy Notice</a>.<br></em></p>
<p><em>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.</em></p>
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<div class="p-rich_text_section"><em data-stringify-type="italic">IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses ----- instant messaging platforms, or unsolicited calls.</em></div>
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<div class="p-rich_text_section"><strong data-stringify-type="bold">By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.<em data-stringify-type="italic">&nbsp; </em></strong><em data-stringify-type="italic">You can find our Job Applicant Privacy Notice&nbsp;</em><em data-stringify-type="italic"><a class="c-link" href="https://www.klaviyo.com/legal/job-applicant-privacy-notice" target="_blank" data-stringify-link="https://www.klaviyo.com/legal/job-applicant-privacy-notice" data-sk="tooltip_parent">here</a></em><em data-stringify-type="italic">&nbsp;and <a href="https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice">here</a> (FR).</em></div>
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Lionbridge Games
•
Remote
Linkedin (Canada)
Direct message the job poster from Lionbridge Games
Sabrina A.
Sabrina A.
Senior Recruiter @ Lionbridge Games | Finding Top Gaming & Tech Talent Worldwide 🎮🌍
Chef(fe) de projet en localisationJoignez-vous à l'équipe de localisation de jeux vidéo chez Lionbridge Games et participez au processus fascinant de création de nouvelles versions linguistiques pour les jeux. Vous ferez partie d'un groupe de personnes travaillant depuis différentes régions de l'Amérique du Sud, de l'Amérique du Nord, de l'Europe et de l'Asie, ainsi que de l'équipe mondiale de Lionbridge Gaming, présente partout dans le monde.Ce que vous ferez :À titre de Chef/Cheffe de projet, vous serez responsable de la gestion de tous les aspects des projets de localisation pour des clients de l'industrie du jeu vidéo. Notre équipe livre des traductions et travaille aux côtés des équipes audio, de test et technique afin de livrer le produit localisé final. Vos tâches quotidiennes comprendront :Planifier, mettre en place et livrer des projets;Créer des budgets et des échéanciers;Communiquer avec les clients afin de comprendre leurs besoins et exigences;Attribuer des tâches aux équipes de traduction et techniques et veiller à ce que tout le monde collabore bien ensemble;Conseiller les clients sur les processus et flux de travail de localisation, y compris l'ingénierie de localisation, l'audio et les processus d'AQ;Participer activement aux améliorations de processus.Réussir dans ce rôle signifie que vous avez développé de bonnes relations avec vos clients et que vous avez veillé aux coûts et aux revenus du projet afin d'atteindre de bonnes marges. Vous avez également mené votre équipe de projet vers le chemin le plus court pour une livraison de haute qualité.Pour réussir, vous devrez avoir :Un minimum de 3 ans d'expérience dans un rôle de gestion de projet en localisation – vous avez géré des projets de traduction du début à la fin;Un minimum de 2 ans d'expérience de travail avec des outils de TAO – vous savez comment fonctionnent les outils de TAO et avez travaillé directement avec au moins un de ces outils;Des compétences analytiques et en résolution de problèmes, une pensée orientée vers les processus – vous voyez la vue d'ensemble et planifiez à l'avance, vous prenez des décisions basées sur les données disponibles, vous remarquez quand les choses peuvent être faites plus efficacement, et vous faites preuve de créativité pour trouver des solutions lorsque quelque chose ne va pas;D'excellentes compétences en communication, tant à l'écrit qu'à l'oral – vous vous exprimez facilement et clairement;De solides compétences interpersonnelles et de leadership – vous êtes à l'aise de travailler en équipe et d'attribuer des tâches;Des compétences et de l'expérience en service à la clientèle – le client a toujours raison, et lorsque ce n'est pas le cas, vous savez rester courtois/courtoise;Un intérêt pour la langue et le processus linguistique – vous pourriez même être enthousiaste face à un nouveau type de texte à traduire ou à un autre défi de traduction;Une maîtrise de l'anglais à l'oral et à l'écrit – vous n'avez aucun problème à utiliser principalement l'anglais tout au long de votre journée de travail;Une expérience avec les finances de projet – vous avez planifié des budgets et analysé des marges;Une très bonne maîtrise d'Excel – ce que vous ne savez pas faire, vous savez comment le googler;Un baccalauréat ou une expérience équivalenteAtouts :Diplôme en linguistique ou en études linguistiques.Vous êtes un joueur ou une joueuse de jeux vidéo passionné(e)!Connaissance de memoQ;Compréhension du flux de travail de localisation de jeux vidéo, y compris les tests et la production audio;Expérience dans la gestion de projets multimédias (sous-titrage, doublage);Connaissance d'autres langues.En retour, vous pouvez vous attendre à :Des horaires de travail flexibles;Une équipe créative et une ambiance conviviale;L'accès à une plateforme de formation;La chance de travailler sur des titres pour de grands noms de l'industrie du jeu vidéo, aux côtés d'une équipe mondiale d'experts en localisation.Lionbridge Games aide ses clients à offrir l'expérience harmonieuse qu'ils envisagent pour tout public à travers le monde, sans compromis. Notre équipe de joueurs et joueuses du monde entier aide les développeurs, éditeurs et détenteurs de plateformes à mener à bien des milliers de projets d'audio, de localisation, de test et d'expérience joueur, dans les délais et le budget prévus. Pour en savoir plus, visitez games.lionbridge.com. Toutes les personnes qualifiées qui postulent seront considérées pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité de genre, l'origine nationale, un handicap ou le statut de vétéran protégé. Le ou la candidat(e) retenu(e) devra réussir une vérification des antécédents judiciaires, à la satisfaction de Lionbridge. Un casier judiciaire ne constitue pas un empêchement automatique à l'emploi chez Lionbridge; la nature de l'emploi, la gravité du crime et la date de la condamnation seront prises en considération.Briser les barrières. Bâtir des ponts.//Localization Project ManagerCome join the Games Localization team at Lionbridge Games and be a part of the fascinating process of creating new language versions for games. You’ll be joining a group of people working from different parts of South America, North America, Europe, Asia, as well as the global Lionbridge Gaming team from all over the world.What You Will Do:As Project Manager you will be responsible for managing all aspects of localization projects for clients from the gaming industry. Our team delivers translations and works alongside audio, testing and technical teams to deliver the final localized product. Your daily tasks will include:Planning, setting up and delivering projects;Creating budgets and schedules;Communicating with customers to understand their needs and requirements;Assigning tasks to translation and technical teams and making sure everyone’s working together well;Advising customers on localization processes and workflows, including loc engineering, audio, and QA processes;Actively participating in process improvements.Success in this role means you’ve developed good client relationships with your customers and watched over the project costs and revenue to achieve good margins. You’ve also led your project team through the shortest path to top-quality delivery.To Be Successful, You Will Have:Min. 3 years experience in a Project Management role in localization – you’ve managed translation projects from start to finish;Min. 2 years experience working in CAT tools – you know how CAT tools work and have directly worked in at least one such tool;Analytical and problem-solving skills, process-oriented thinking – you see the bigger picture and plan ahead, you make decisions based on the available data, you notice it when things can be done more efficiently, and you’re creative about solutions when something goes wrong;Top-class communication skills, both written and verbal – you easily get your point across;Strong interpersonal and leadership skills – you’re comfortable working in a team and assigning tasks;Customer service skills and experience – the customer is always right, and when they aren’t you are nice about it;Interest in language and linguistic process – you might even get excited about a new type of text to translate or another translation challenge;Proficiency in English in speech and writing – you have no issues primarily using English throughout your day at work;Experience with project financials – you’ve planned budgets and analyzed margins;Very good handle on Excel – whatever you can’t do, you know how to google;Bachelor's degree or equivalent experienceBonus points - considered as an asset:Degree in linguistics or language studies.You’re a gamer and interested in gaming!Knowledge of memoQ;Understanding of the game localization workflow, including testing and audio production.Experience managing multimedia projects (subtitling, voiceover);Knowledge of other languages.In Return, You Can Expect:Flexible working hours;A creative team and friendly atmosphere;Access to a training platform;The chance to work on titles for major names in the gaming industry, alongside a global team of localization experts.Lionbridge Games help our customers deliver the seamless experience they envision to any audience around the world, without compromise. Our team of global gamers helps developers, publishers and platform-holders complete thousands of game audio, localization, testing and other player experience projects on time and on budget. Learn more at games.lionbridge.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The successful candidate will have to pass a criminal background check to Lionbridge’s satisfaction. A criminal record does not constitute an automatic bar to employment at Lionbridge, and the nature of the job, the seriousness of the crime and date of the conviction will be considered.Breaking Barriers. Building Bridges.
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Seniority level
Mid-Senior level
Employment type
Temporary
Job function
Quality Assurance, Project Management, and Customer Service
Industries
Computer Games
Active Opportunity Track: This position maps directly to the Localization Specialist classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Canada. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.
Fast Math does not rely on repetition through endless worksheets to make students faster. Your role is to pinpoint the precise barriers preventing students from achieving math fluency, then leverage AI to reconstruct the learning experience so that accurate calculation becomes second nature.2 Hour Learning enables students to master core academics in far less time than a traditional school day. You will concentrate on our Fast Math program, analyzing student performance data, platform metrics, assessment outcomes, and student work to uncover what is obstructing fluency and fact mastery. The issue could be inadequate sequencing, an incorrect practice pattern, a missing scaffold, insufficient feedback, or an intervention that does not address the root misconception.This role involves direct, hands-on work. You will apply LLMs, AI-assisted content generation, no-code workflows, and agentic AI tools to refine practice sequences, explanations, assessments, scaffolds, and interventions. Success is defined by students transitioning from effortful calculation to fast, accurate, and automatic performance. If you are ready to use AI daily to produce measurable improvements in mathematical fluency, apply now.What You Will Be DoingIdentify recurring gaps in math fluency, fact mastery, speed, and accuracy by analyzing performance data, assessments, platform metrics, and student work.Determine what is blocking automaticity, whether it is weak sequencing, missing scaffolds, ineffective practice, inadequate feedback, flawed assessments, or unsuccessful interventions.Apply LLMs, no-code workflows, and agentic AI tools to redesign practice sequences, explanations, scaffolds, and interventions within Fast Math.Refine questions, answer explanations, distractors, rubrics, and assessments to surface misconceptions and measure mastery with precision.Review AI-generated or AI-modified materials to ensure mathematical accuracy, appropriate grade level, clarity, rigor, and alignment with Alpha's learning science standards.What You Won’t Be DoingCreating repetitive drill exercises without verifiable evidence that they enhance fluency or automaticity.Developing one-off lesson plans that appear polished but fail to shift mastery data.Halting at analysis. You will locate the learning gap, reconstruct the material, and assess whether the revision succeeded.Overseeing a traditional curriculum program, performing administrative tasks, or managing a protracted review cycle.Developing education software products. Your focus is the math learning experience, not the application codebase.Mathematics Instructional Designer Key ResponsibilitiesAccelerate K-12 math fluency through continuous improvement of Fast Math curriculum, practice, assessments, scaffolds, and interventions, driving students toward accurate and automatic calculation.Basic RequirementsBachelor's degree or higher in Mathematics, Statistics, Applied Math, Engineering, Physics, or another quantitative field.3+ years of experience in math instruction, math curriculum development, assessment development, educational content creation, or learning design, with particular emphasis on building math fluency and fact mastery and guiding students toward automaticity in four-function math.Strong K-12 math subject expertise, including accuracy, rigor, sequencing, misconceptions, fluency development, and grade-level expectations.Practical knowledge of learning science or instructional design, such as mastery learning, direct instruction, scaffolding, cognitive load, retrieval practice, or deliberate practice.Experience using AI tools to enhance educational work, such as LLMs, AI-assisted content generation, no-code workflows, coding/API-based tools, or agentic AI tools.Ability to analyze student learning data to identify fluency barriers and improve curriculum, assessments, practice, scaffolding, or interventions.Excellent written communication skills, particularly in explaining mathematical concepts with clarity and precision.Nice-to-have RequirementsDirect experience designing programs or interventions focused on arithmetic fluency, fact mastery, or automaticity.Experience with LLM APIs for content generation, data analysis, or adaptive learning work.Experience building or improving math assessments that surface misconceptions, not just procedural accuracy.Experience sharing education, math, or AI insights in an online community, such as Twitter/X, LinkedIn, or a public knowledge base.About 2 Hour LearningEducation is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day.With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter. They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.2 Hour Learning is reprogramming learning for the AI era.Here’s How They’re Fixing It.There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!Working with usThis is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.Crossover Job Code: LJ-5844-CA-COUNTRY-MathematicsIns
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Design, Education, and Training
Industries
Education Administration Programs, E-Learning Providers, and Primary and Secondary Education
Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Canada. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.
Primacorp Ventures Inc
•
Remote
Linkedin (Canada)
About UsAt Primacorp Ventures, we are all about creating opportunities and making a meaningful impact. Founded in 1995, we're the largest accredited independent post-secondary education group in Canada. Yet, for us, this is just the opening act of our transformative journey! We are looking for a French-speaking Instructional Designer to support the development and maintenance of engaging online programs. The role is responsible for instructional design, content creation coordination with Subject Matter Experts and instructors, and managing online courses within the Learning Management System (LMS).Job Status: Full time / remoteStart Date: SeptemberWorking Hours: Monday to Friday, 9:00 AM – 5:00 PMSalary: $60,000 annually, plus comprehensive benefits.ResponsibilitiesDesign, develop, and maintain engaging online and blended learning courses.Convert existing materials into effective online learning content.Create eLearning materials including course outlines, videos, presentations, quizzes, and assessments.Manage and update courses within Learning Management Systems (LMS).Support instructors, students, and online program operations.Collaborate with Compliance and academic teams to ensure program standards.Evaluate course quality and recommend improvements.Coordinate content development and program implementation.RequirementsCertificate or Diploma in Education, Communications, Business, or related field.1+ year of experience in instructional design, online curriculum development, or similar.Experience with post-secondary education and distance learning.Experience with LMS platforms (Canvas, Moodle, etc.).Knowledge of curriculum design, assessments, and educational technology.Proficiency with Microsoft Office, Articulate, Captivate, and Adobe tools.Strong communication, organization, problem-solving, and time-management skills.Ability to work independently and collaboratively in a fast-changing environment.Comfortable with AI tools and new learning technologies. Don’t hold back!—apply today, even if you do not tick every skills list. We cherish diverse skill sets, knowing your unique experiences and perspectives enrich our dynamic team. We are proudly Canadian — rooted in our diverse communities, guided by our values, and committed to growing together from coast to coast.
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Seniority level
Entry level
Employment type
Full-time
Job function
Education and Training
Industries
Investment Management
Active Opportunity Track: This position maps directly to the Instructional Designer classification pool.This live role was successfully aggregated via the Linkedin indexing framework context for Canada. The hiring entity maintains full tooling requirements, project timelines, and deployment criteria on their active application portal.Click the 'Apply Direct' action button below to route your browser session straight to the verified hiring form window.