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USPTO | Knowledge Manager | Service Desk Support | On-Site | Active
ARES Enterprise • Fairfax
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Job Description Description: Ares Enterprise is seeking a Knowledge Manager to develop, maintain, and enhance IT knowledge resources, technical documentation, customer self-service content, and organizational communications supporting USPTO enterprise systems and services. This role ensures that accurate, accessible, and AI-optimized knowledge content is available to IT support personnel and end users through the Service Management Platform (SMP/CIP), SharePoint, and other approved knowledge re…