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Technical Writer

OXARO Inc. • Remote/Nationwide
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Location: Ottawa, ON (Hybrid)

Duration: 48 weeks

Security Clearance: Secret

Responsibilities

  • Identify requirements for various documents, including manuals, design documentation, test documentation, user guides, training materials, online help, and implementation guides for each major capability release.
  • Coordinate the development and formal release of documentation with functional managers and team leads for each major capability release.
  • Develop document templates that follow Government of Canada documentation standards for each major capability release.
  • Plan, design, edit, and generate final releasable versions of manuals, design documentation, test documentation, user guides, training materials, online help, and implementation guides.
  • Conduct quality assurance reviews of documents for each major capability release.
  • Participate in design reviews, including Preliminary Design Reviews, Critical Design Reviews, Test Readiness Reviews, and Formal Qualification Reviews, and capture meeting minutes and records of decision.
  • Capture meeting minutes and records of decision for other meetings as required.
  • Coordinate and assist with the translation of documents for each major capability release.
  • Provide technical documentation advice and guidance to the project team as required.
  • Draft briefing notes, presentations, status reports, agendas, minutes, and other responses as required.
  • Attend and actively participate in meetings and prepare records of discussion.
  • Draft progress reports.

Qualifications

  • 5+ years of experience providing technical writing and documentation services in large, complex IT environments.
  • 3+ years of experience producing technical documentation for enterprise-level applications, including system or solution design documents, user guides or operational manuals, test plans, test reports, or test readiness documentation, training materials or online help content, and implementation or deployment guides.
  • 3+ years of experience coordinating documentation development with multiple stakeholders, including technical teams, project managers, and functional authorities, within large or complex IT environments.
  • Experience developing documentation in accordance with Government of Canada documentation practices, including the use of structured templates, version control, and release management processes.
  • Experience supporting bilingual (English/French) documentation processes.
  • Experience delivering documentation for public sector organizations.
  • Experience producing documentation for integrated or mission-critical systems, including environments involving cloud platforms, legacy system integration, or systems handling protected or classified information.
  • Secret clearance required.

AI Disclosure: We do not use artificial intelligence (AI) tools to screen, assess, or select applicants at any stage of our recruitment process. All applications are reviewed by our recruitment team.

OXARO is committed to fostering an inclusive, equitable and respectful workplace where every individual feels valued and empowered to contribute their best. We believe that diversity drives innovation and strengthens our ability to serve our clients and communities. We are dedicated to ensuring a fair and unbiased recruitment process and welcome applications from members of the four designated groups under the Employment Equity Act: women, Indigenous peoples, persons with disabilities and members of visible minorities.

Accommodations are available upon request for candidates taking part in all aspects of the recruitment process.

We sincerely thank all applicants for their interest in this opportunity. While we appreciate every application, only those selected for an interview will be contacted.
  • Seniority level

    Mid-Senior level
  • Employment type

    Contract
  • Job function

    Marketing, Public Relations, and Writing/Editing
  • Industries

    Business Consulting and Services

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