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Technical Writer

Haystack β€’ Remote/Nationwide
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A world-class technology services business that leverages industry insights and experience to deliver solutions for its clients' digital visions is seeking a talented Technical Writer.

The Role

  • Create clear and concise design/technical documentation for regulatory and quality processes.
  • Manage documentation submissions into Asset and Product Lifecycle Management (PLM and ALM) systems.
  • Support process and tool improvements, including creating accessible text and microcopy within design files like Figma.
  • Manage all UX strings across products to support translation processes.
  • Help develop and maintain Technical Writing guidelines within UX writing style guidelines.
  • Collaborate effectively with cross-functional stakeholders within and outside of UX teams, leading the revision process and managing deadlines.

What You'll Need

  • BA or BS in a discipline related to Technical Writing and the English language (e.g., Business Communications, English) or 1-3 years of related experience.
  • Exceptional writing and editing capabilities with a high level of competency in writing for a lay user audience.
  • Ability to understand and communicate complex medical, clinical, and technical concepts, especially in healthcare, life sciences, or diabetes management.
  • Proficiency with Microsoft tools (Outlook, Word, Excel, PowerPoint).
  • Experience with DITA XML-based component content management systems (e.g., Madcap IXIA) and quality management systems (e.g., Arena, Polarion) is preferred.
  • Familiarity with UX tools such as Framer, Figma, Miro, Jira, Confluence, and Smartsheet is preferred.

What's On Offer

  • Opportunity to join a team that values innovation, collaboration, and continuous learning.
  • Access to quality career resources, training, certifications, and development opportunities.
  • Comprehensive benefits package, including medical, dental, vision, life, and disability plans.
  • Employee stock purchase program and a 401K program with company match.

Apply via Haystack today!

  • Seniority level

    Associate
  • Employment type

    Full-time
  • Job function

    Marketing, Public Relations, and Writing/Editing
  • Industries

    Technology, Information and Internet

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