Technical Writer

Technical Writer

A high-growth, VC-backed SaaS company hiring its founding India documentation team

Location: Gurugram, India — on-site

The Documentation Gap

A high-growth, venture-backed SaaS company is hiring its founding India documentation team and has partnered with Flexiple to bring on its first dedicated Technical Writer. The product has outgrown its docs — support tickets repeat questions the help centre should already answer, and every release ships faster than the documentation can keep up. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India.

What You'll Own

Documentation & Content

• Write and maintain user guides, API references, release notes, and in-app help content
• Turn engineering specs and product briefs into documentation a non-technical user can follow
• Audit existing docs for gaps, outdated screens, and broken steps, and fix them on a rolling basis

Process & Partnership

• Sit in sprint planning and release reviews to catch documentation needs before launch, not after
• Work directly with engineers, product managers, and support to source accurate detail
• Set and maintain a style guide so every writer who joins later sounds consistent

What Makes You a Fit

• 2 to 6 years writing technical or product documentation, ideally for software
• A portfolio of published docs, guides, or API references you can walk through
• Comfort reading a spec or sitting through a technical walkthrough and asking the right questions
• Clear written English and a reliable remote-work setup

Good to Have

• Familiarity with a docs-as-code workflow or a tool like Git, Markdown, or a headless CMS
• Basic understanding of APIs and how developers read reference documentation
• Experience setting up a documentation structure from close to scratch

What's In It for You

• The chance to build a SaaS company's documentation practice from its first page
• Remote-friendly, pan-India hiring with long-term placement
• Direct access to the engineers and product owners who build what you document

How We Hire

HR Screening → Writing Sample → Team Round → Culture Fit

One application here is treated as consideration for this role and any other opening Flexiple matches you to.