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Technical Writer

Dexian β€’ Remote/Nationwide
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Below are the job details for your reference:

Job Title: Documentation Specialist

Location: Meridian Idaho 83642

Contract: 12 months Contract

Pay range - $25 to $26/hr. on w2


Job Description


Experience: 2-4/+ years technical and business documentation experience, or any combination of work experience with writing, analysis and knowledge management software

Education: Bachelor’s Degree or equivalent work experience (Two years relevant work experience is equivalent to one-year college)


Location: onsite/hybrid in Meridian ID highly preferred. Ok to submit remote candidates - preference will be given to local

Preferred experience: SharePoint, MS Teams, MS Office, Salesforce, Articulate Rise 360

Responsibilities:

Maintains and integrates documents into knowledge management application.

Works with stakeholders to develop business requirements for communications/publications.

Maintains and updates existing reference materials and/or policies.

Conducts and/or participates in departmental meetings to ensure knowledge management resources meet end user content and usability needs.

Conducts ongoing review and updates of documents based on best practices for user-oriented resources and department processes.

Utilizes technical and business writing principles as well as object-oriented technology or other design-related or graphics applications to support user needs.

Works independently under limited supervision.

May manage projects requiring the responsibility of delegating work and reviewing resulting work product.

May be responsible for providing guidance, coaching and training to others

A typical day or projects may look like:

Β· Documentation of processes to boost department efficiencies and employee development, as well as other assigned projects (end-user documentation, etc.)

Β· Portfolio management over policies and desk level procedures (DLPs), specifically in effort to maintain industry and regulatory standards, as well as compliance with Centers for Medicare and Medicaid Services and Department of Insurance.

Β· Cross-departmental collaboration on documents, including partnership with Audit, Compliance, Corporate Communications, Legal, and HR.


Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

  • Seniority level

    Associate
  • Employment type

    Contract
  • Job function

    Customer Service
  • Industries

    Insurance and Insurance and Employee Benefit Funds

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