Technical Writer

Role: Technical Writer

Location: Melbourne/Sydney/Canberra

Work Mode: hybrid (2 days onsite Mandatory)

Work Rights: Australian Citizen

Experience: 7+ years

About the Role

We are seeking an experienced Technical Writer to join the project team. The successful candidate will be responsible for creating, maintaining and improving technical and project documentation while working closely with technical teams, business stakeholders and subject matter experts.

Key Responsibilities.

• Create and maintain clear, accurate and user-friendly technical documentation.
• Develop system, process, API, configuration and operational documentation.
• Work closely with developers, architects, Business Analysts and SMEs to gather technical information.
• Convert complex technical concepts into easy-to-understand documentation.
• Develop user guides, technical manuals, procedures, knowledge articles and process documentation.
• Review and update existing documentation to ensure accuracy and consistency.
• Maintain documentation standards, templates and version control.
• Conduct interviews and workshops with technical and business stakeholders to capture information.
• Ensure documentation aligns with project and organizational standards.
• Collaborate with delivery teams throughout the SDLC to ensure documentation is completed on time.

Essential Skills & Experience

• Strong experience producing technical and business documentation.
• Ability to understand and document complex technical concepts.
• Experience working with software development and technology teams.
• Strong written and verbal communication skills.
• Excellent attention to detail and ability to work independently.
• Experience with documentation and collaboration tools such as Confluence, SharePoint, Microsoft Word, Jira or similar.