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ServiceNow Knowledge Manager
Inserso Corporation • Washington
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Inserso is seeking a ServiceNow Knowledge Manager (KM) to support our government customer in Washington, DC. The KM oversees governance, administration, quality, and continuous improvement of ServiceNow Knowledge Management to ensure content is accurate, current, searchable, accessible, and compliant. The KM partners with Service Desk, technical teams, knowledge authors, ServiceNow support staff, and Government stakeholders to improve knowledge reuse, self-service, and consistent enterprise pra…