Senior Training Specialist

Job Responsibilities

1. Trainer Certification and TTT Training

• Responsible for the implementation and execution of the internal trainer certification system in the Poland region, including interpretation of certification standards, certification process management, assessment feedback, and follow-up on results.
• Design and deliver TTT-related training programs to improve internal trainers’ facilitation skills, classroom management capabilities, presentation skills, and learner engagement abilities.
• Provide trial lecture coaching, observation, assessment, and feedback for trainer candidates to help them meet certification standards.
• Continuously optimize the trainer certification process and assessment tools to ensure certification quality and consistency.

2. Mentor Certification and Coaching Capability Building

• Responsible for the planning, implementation, and follow-up of internal mentor certification programs, supporting business departments in building a stable mentor pool.
• Design mentor capability development solutions covering coaching methods, feedback skills, goal setting, learning follow-up, and related topics.
• Provide coaching support to mentors to help them improve mentoring quality and talent development effectiveness.
• Track the practical application and impact after mentor certification, collect feedback, and drive continuous improvement.

3. Coaching and Training Support

• Apply professional coaching methodologies to provide one-on-one or group coaching for trainers, mentors, and key business employees.
• Identify capability gaps among trainers and mentors in training delivery, communication and feedback, mentoring, and coaching, and develop improvement plans accordingly.
• Support business teams in building a feedback culture and continuous learning mechanism.
• Improve trainees’ practical application capabilities through observation, interviews, reviews, and reflection sessions.

4. Training Project Execution and Management

• Independently organize and deliver training projects based on business needs, including needs communication, training arrangement, on-site implementation, effectiveness evaluation, and follow-up actions.
• Work closely with HR, business leaders, and regional training teams to ensure training programs align with business development needs.
• Manage training data and certification records, and regularly provide training effectiveness analysis and improvement recommendations.
• Support the integration of training resources within the region to improve training operational efficiency.

5. Course Optimization and Content Support

• Localize and optimize existing course content based on actual training needs.
• Support the update of training materials, facilitator guides, certification tools, assessment forms, and other training documents.
• Candidates with course development experience may participate in the design and development of new courses, though this is not a core requirement for the role.

Job Requirements

1. Experience Requirements

• Experience in training, talent development, learning and development, or related roles.
• Experience in TTT training, internal trainer development, or trainer certification is preferred.
• Experience in mentor certification, mentor development, or mentoring system establishment is preferred.
• Coaching experience, with the ability to provide structured coaching and feedback to trainers or mentors.
• Course development experience is preferred but can be flexible.

2. Core Competency Requirements

• Strong capability in trainer certification and assessment, with the ability to evaluate trainers’ delivery performance and provide professional improvement suggestions.
• Familiarity with adult learning principles, training delivery techniques, classroom interaction methods, and training effectiveness evaluation approaches.
• Solid coaching skills, with the ability to facilitate others’ capability development through questioning, feedback, review, and reflection.
• Strong communication and presentation skills, influence, and cross-functional collaboration capabilities.
• Ability to independently drive training projects, with strong planning, organization, and execution skills.
• Strong problem diagnosis capability, with the ability to design training or coaching solutions based on business pain points.

3. Language and Cultural Requirements

• English can be used as a working language, with the ability to deliver training, communicate across regions, and prepare written materials.
• Strong Polish language proficiency is preferred, with the ability to support local employee training and daily communication.
• Cross-cultural communication awareness and the ability to work effectively in an international team environment.

4. Other Requirements

• Results-oriented, with a focus on training effectiveness and business implementation.
• Strong learning agility, with the ability to continuously update training methods and tools.
• Strong service mindset and sense of responsibility, with the ability to proactively support business teams’ talent development needs.

Benefits & Perks

• Private medical care at Luxmed

• Fully employer-funded life & health insurance at Nationale-Nederlander

• Multisport card

• Subsidized lunches for 1 PLN (meat, vegetarian, or Chinese options)

• 30% discount at SHEIN

• Free parking

• Company benefit fund

• Employee referral program

• Multiple team-building activities throughout the year

• Fruits and healthy snacks at work