Senior Instructional Designer, Global Operations

Overview

The Senior Instructional Designer, Global Operations Technical Learning,supports the Global Operations organization in the identification, development, and release of impactful learning solutions to support Global Operations and the Quality Management System (QMS).

Essential Duties &Responsibilities

TrainingContent Development

• Responsible for the creation ofCapability/Competency Maps for key roles within Global Operations

• Leverages eLearning tools in the development ofinnovative training solutions for keyGlobal Operations’initiatives including, but not limited to, the AnnualQuality Training, Good Manufacturing Practices (GMP),Good Clinical Practices (GCP),and otherGxP,regulatory and technical priorities.

• Utilizes emerging technologies, such as video, mixed reality, augmented reality, virtual reality, and immersive training to deliverimpactful solutions to support business and compliance initiatives.

• Leverages Artificial Intelligence (AI) in the development of learning solutions, translations, and other relevant applications

• Conducts comprehensive reviews of existing trainingmaterials fortoevaluate forefficacy, supporting improvements to ensure training materials are clear, consistent, effective, and meet current accessibility standards.

• Managing the full lifecycle ofnew technologies, including regulatory compliance, security reviews, ,and sustained enablement

• Developing and producinginteractivevideo and Extended Reality (XR) content

Learning Program Governance

• Partner with Global Operations leadership, and HR L&D, to define learning priorities for each team

• Oversight of critical Learning KPIs and Metrics to ensure training effectiveness

• Builds upon existing capabilities in Agilent Global Operations to create and deliver our next-level vision fortechnical learning priorities across the organization.

• This cross-functional role requires developing, managing a strong set of relationships, and collaborating across Global Operations and Agilent.

• Partners with leaders across Global Operations to manage learning strategy, providing opportunities for employees’ career growth and alignment with Global Operations strategy.

• Manages timelines,toolsand resources through matrixed delivery teams

• Maymentor other trainingpersonnelacrossGlobal Operations.

• Support internal and externalaudits,as needed

Education

• Bachelor’s Degreefrom an accredited institution.

• AdvancedDegree in learning and/or content development is preferred.

Experience

• Minimum5 yearsofexperience intraining content development,leveragingeLearning authoring tools such as Articulate RISE, Captivate,Vyond,etc.

• Experience using video content development, extended reality experiences, and virtual reality experiences is preferred.

• Proficiencyusing Microsoft Office suite (including Teams, PowerPoint, EXCEL,etc.).

• Knowledge of Good Manufacturing Practice (GMP) guidelines andregulatory requirements is preferred.

• ExperienceutilizingArtificial Intelligence (AI) in contentdevelopmentis preferred.

Essential Skills

• Ability to work effectively in a fast-paced team environment with high attention to detail andmaintainingethical standards.

• Demonstrated ability to effectively manage multiple projects and deliverables.

• Excellent written and verbal communication skills.

• Fluency in English (written and verbal).