Senior Content Designer (UX Content Design

Role: Senior Content Designer (UX Content Design)

Location: Toronto, ON (Hybrid – 4 days/week onsite)

Duration: 12 Months (extension possible)

Job Overview

We are seeking an experienced Senior Content Designer to create clear, customer-focused content experiences across digital products and platforms. This role is ideal for a strategic content professional with exceptional writing, editing, and UX content design skills who thrives in cross-functional product teams.

The successful candidate will collaborate with designers, product managers, engineers, and stakeholders to simplify complex concepts into intuitive, accessible, and engaging user experiences.

Key Responsibilities

• Design and deliver content experiences for digital products, websites, applications, and prototypes.
• Create, edit, and proofread high-quality content with exceptional attention to detail.
• Apply user-centered design principles to produce accessible, customer-focused content.
• Translate complex business and technical information into simple, meaningful experiences.
• Participate throughout the product development lifecycle, including:
• Product discovery and ideation
• User research
• Feature planning and estimation
• Design execution
• Post-launch evaluation
• Collaborate closely with UX Designers, Product Owners, Engineers, and Experience Design Leads.
• Develop content strategies aligned with business objectives and brand standards.
• Conduct content reviews and recommend improvements based on customer needs and usability findings.
• Support presentations, communications, and stakeholder workshops.
• Provide subject matter expertise on content design and contribute to enterprise initiatives.
• Identify risks, recommend solutions, and manage multiple priorities independently.
• Ensure compliance with organizational policies, accessibility standards, and governance requirements.
• Handle confidential information with professionalism and discretion.

Required Qualifications

• Undergraduate degree or equivalent professional experience.
• 5+ years of experience in:
• UX Content Design
• Content Strategy
• Digital Content Design
• Content Writing
• Advanced writing, editing, and proofreading skills with expert-level English proficiency.
• Demonstrated ability to create audience-focused content that simplifies complex concepts.
• Strong content strategy, planning, and stakeholder management experience.
• Experience working within agile product development environments.
• Excellent verbal and written communication skills.

Required Skills

Content & UX

• UX Content Design
• Content Strategy
• UX Writing
• Content Planning
• Information Architecture
• User-Centered Design
• Accessibility Principles
• Design Thinking

Collaboration

• Cross-functional collaboration
• Stakeholder Management
• Presentation Skills
• Workshop Facilitation
• Communication

Professional Skills

• Self-motivated
• Adaptable and flexible
• Organized and accountable
• Strong analytical and problem-solving skills
• Passion for creating exceptional user experiences

Nice-to-Have Qualifications

• Financial services industry experience.
• Public website/content experience.
• Mobile application content design experience.
• Experience using Figma.
• Background in UX Design, Human-Computer Interaction, Psychology, Human Factors, Visual Design, Design Strategy, or related disciplines.

Preferred Experience

Candidates with experience in one or more of the following will be highly regarded:

• Digital product design teams
• Enterprise environments
• Customer-facing web experiences
• Mobile-first design
• Accessibility-focused content design
• Cross-channel content experiences

Work Environment

• Hybrid work model (4 days per week onsite).
• Collaborative, cross-functional product teams.
• Opportunity to work on impactful digital initiatives.
• Supportive leadership with strong learning and development opportunities.
• Fast-paced environment requiring adaptability and effective prioritization.

Success Measures

Performance will be evaluated based on:

• Quality of content and design deliverables
• Ability to meet project deadlines
• Collaboration with cross-functional teams
• Strategic thinking and problem-solving
• Stakeholder satisfaction
• Overall contribution to customer experience improvements

Applicant Notices & Disclaimers

• For information on benefits, equal opportunity employment, and location-specific applicant notices, click here

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. The pay rate for this position is C$60.00/hr.