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Product Support / Technical Writer
Jooble • Lafayette
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Product Support / Technical Writer Position Description CGI is seeking a problem solver with strong technical writing capabilities and experience in Tier 1 help desk/support operations. In this role, you will serve as a bridge between clients/stakeholders and the development team— managing the user support inbox, issue triage/escalation, content updates, and documentation governance, while also helping to support the team in translating business needs into clear, actionable requirements, compre…