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Product Support / Technical Writer
CGI • Lafayette
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U.S.- LFY Lafayette’s gem By playing this video you consent to Google/YouTube processing your data and using cookies – Learn more . Position Description: CGI is seeking a problem solver with strong technical writing capabilities and experience in Tier 1 help desk/support operations. In this role, you will serve as a bridge between clients/stakeholders and the development team— managing the user support inbox, issue triage/escalation, content updates, and documentation governance, while also hel…