Learning Designer and Facilitation Officer

Focused on making an impact. At Islington, public service is about making a real difference to people’s lives. Our Contact Centre is often the first point of contact for residents, businesses and customers, so it is vital that colleagues have the right knowledge, confidence and support to provide clear, accurate and empathetic help. We are looking for two Learning Design and Facilitation Officers to help strengthen learning across our Contact Centre. This is an opportunity to design practical, …