Lead UX Writer / Technical Writer

We are looking for a Lead UX Writer / Technical Writer with 9+ years of experience in software and technical documentation.

Key Responsibilities

Create and maintain high-quality technical, software, and UX documentation.
Develop API documentation, user manuals, configuration guides, troubleshooting guides, release notes, and system documentation.
Work closely with Engineering, Product, UX, Architecture, and QA teams to gather and validate technical information.
Ensure documentation follows consistent style, formatting, terminology, and quality standards.
Lead documentation initiatives and mentor junior technical writers.

Required Skills

9+ years in UX Writing / Technical Writing / Software Documentation.
Strong experience with DITA, XML, HTML, Confluence, and MSTP.
Experience with MadCap Flare and/or Markdown.
Strong API Documentation experience.
Experience documenting software applications, APIs, system architecture, configurations, and integrations.
Excellent communication, editing, and stakeholder-management skills.
Understanding of SDLC and Agile methodologies.

Lead UX Writer / Technical Writer