Lead Content Designer

One of our Federal Government Clients is seeking to engage a Lead Content Designer - EL1

Please check below all the job details:

1. Contract Duration: 07 Months with possible extension
2. Work Location: All states offices across Australia (Hybrid available)
3. Work Arrangement: Min 03 Days a week require to work from state office.
4. Eligibility: You must need to have Baseline Security clearance or above
5. Tentative Start Date: 1st Dec 2026
6. Working Hours: 7.5 hours a day/ 37.5 hours a week

Key duties and responsibilities:

Responsibilities of the Lead Content Designer include:

• Designing, planning and writing content that meets user needs and is easy to understand.
• Implementing best practice using style guides, content patterns, content strategies and policies.
• Developing and maintaining relationships with stakeholders at all levels.
• Using evidence, data and research to improve content and user experience.
• Working with multidisciplinary teams in an agile project environment, and using azure dev ops to manage work.
• Participating in workshops and planning events to develop requirements and features.
• Preparing documents, presentations and talking points.
• Working autonomously and as part of a team.
• Providing support to channel leads, director and mentoring less experienced staff line management and leadership responsibilities.

Manage competing priorities, including:

• Manage many content projects at the same time.
• Track and communicate progress.
• Identify and manage risks.
• Problem solve.
• Meet deadlines.

Technical skills:

Experience with content production and analysis software such as GatherContent, Google Analytics and Google Search Console (desirable) and experience with html.

Essential Criteria:

• Experience in writing, editing, structuring, and maintaining complex content that meets user needs.
• Excellent written and verbal communication, consultation and stakeholder management skills.
• Ability to apply Australian Government and department style guides such as WCAG 2.1, Government Style Manual and Digital Service Standards.
• Experience in providing advice to management and the senior Executives about content design.
• Demonstrated experience as a professional web writer/content designer producing written content for websites.

Desirable Criteria:

• Tertiary qualifications in relevant communications field.
• Qualifications and or training in writing, content design, online accessibility or user experience (UX) design.
• Previous experience in system related communications with a strategic communication approach to content.
• Experience in developing information architecture and content structures that improve user experience.

The Next step is easy: If you are interested, you may send an email to Krishna.R@italliance.com.au

Referral incentive program: As always, we have the candidate referral incentive program through which you will get $1000 for each successful referral after the successful selection and joining of the referred candidates