Knowledge Management and Technical Communication Specialist (Hybrid

Hybrid - In office 3 days per week Bethlehem Pittsfield Full time R000109931 The Knowledge Management and Technical Communication Specialist will create, maintain, and optimize FPRS operational knowledge standard operating procedures (SOP's) and learning assets that improve business performance and colleague effectiveness. This role combines technical writing, process documentation, knowledge management, AI enablement, and targeted training support to ensure colleagues have access to accurate, …