Design, implement, and monitor L&D programs for factory employees aligned with organizational needs.
Coordinate and execute soft skills training for staff, technicians, and support functions.
Manage LEAP program for line managers and supervisors, including scheduling, facilitation support, and evaluation.
2. Education & Training (E&T) Function under ISCE Program (Advance version of TPM)
Support HRM to drive the Education & Training (E&T) pillar under the ISCE framework, ensuring compliance with training standards.
Support the development, updating, and tracking of Rank & File Competencies.
Maintain training records and ensure audit-readiness for E&T documentation.
3. Engagement through Learning
Organize and facilitate learning-based engagement programs, including the Ring the Golden Bell contest and other knowledge-sharing platforms.
Partner with managers to identify development activities that promote employee growth and retention.
4. Employee Engagement Champion
Act as the focal point for employee engagement activities at the Coffee Plant.
Organize learning-based engagement programs such as Ring the Golden Bell contest and other knowledge-sharing initiatives.
Partner with the HR team and leaders at Plant to design and deliver employee engagement campaigns that align with company values and factory culture.
Monitor and report on employee engagement indicators, recommending initiatives to improve morale, motivation, and retention.
Promote employee recognition and appreciation programs, creating a positive and inclusive work environment.
5. Pulse Employee Engagement Survey Action Plan (Lead)
Act as project lead for the annual Pulse Employee Engagement Survey Action Plan at the Coffee Plant.
Coordinate with managers, and functional leaders to cascade survey results and ensure shared understanding.
Facilitate focus group discussions/retrospectives with departments to identify key strengths and areas for improvement. And support managers in creating departmental action plans and monitor their implementation progress.
Evaluate the effectiveness of action plans through follow-up surveys, feedback loops, and engagement indicators.
6. Performance Management Administration
· Administer performance management process, ensuring timely completion of goal setting, mid-year, and year-end reviews.
Support performance appraisal cycles and documentation.
Ensure timely and accurate data entry and reporting.
7. Development Activities
Facilitate workshops, learning events, and development initiatives.
Promote a learning culture across all levels of the plant.
9. Reporting
Maintain training records and generate regular reports on L&D metrics.
Provide insights and recommendations based on data analysis.
Qualifications:
Bachelor’s degree in Human Resources, Education, Psychology, Business Administration, or related field.
5-7 years of experience in Learning & Development or Employee Engagement, preferably in manufacturing or FMCG industry.
Knowledge of competency frameworks, training cycle, performance management, and employee engagement practices.
Strong facilitation, coordination, and organizational skills.
Proficiency in MS Office; familiarity with LMS or engagement tools is an advantage.
Key Competencies
Strong communication and interpersonal skills.
Ability to manage multiple learning and engagement projects simultaneously.
Analytical and reporting capability to measure training and engagement effectiveness.
Creative and engaging approach to employee learning and connection.
Collaboration and stakeholder management across departments.
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