Head of Conversational Design & AI Experience

JP Morgan Chase is seeking a Conversational Design Lead, Vice President, to shape the speech, reasoning, and action of our AI assistant used by 300,000 employees. You will build and lead a team of conversational designers, setting standards for agentic interactions and partnering across design, product, and engineering to deliver trustworthy, inclusive experiences at scale. You will own dialogue standards, evolve voice, and drive end-to-end design initiatives within a domain, while mentoring J-…