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Global Knowledge Base Content Specialist I
Percepta β’ Dearborn
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The Global Knowledge Base Content Specialist I will be responsible for supporting the creation and maintenance of program-specific information within the knowledge base software. This role will assist in creating either Agent facing or Customer facing content under the guidance of the Global Knowledge Base Content Specialist and reporting to a Global KB Supervisor. The Global Knowledge Base Content Specialist I will work with the Global Knowledge Base Content Specialist and their Supervisor to β¦