Technical Writer

Job Title: Technical Writer

Location: Tampa, FL (Hybrid)

Job Description:

Experienced skilled Technical Writer to help build structured, high-quality SharePoint content for Al tools such as Claude, OpenAl, and other enterprise platforms.

Key Responsibilities:

• Develop, organize, and maintain SharePoint-based documentation for Al tools and platforms Translate complex technical concepts (Al models, SaaS tools, workflows) into simple, user-friendly content

• Structure content to optimize readability, discoverability, and usability by both humans and Al agents.

• Collaborate with engineers, product teams, and stakeholders to gather technical information and requirements

• Create documentation such as

--Knowledge base articles

--User guides and how-to documentation

--FAQs and troubleshooting content

--Process documentation and workflows

• Maintain consistency in tone, format, and structure across all documentation

• Continuously refine content based on user feedback and evolving Al capabilities

• Experiment with new documentation styles and Al-driven content approaches

• Ensure content aligns with fast-changing priorities in a dynamic environment